Nurai Island Resort
Appreciate the beautiful coastal shore of Abu Dhabi when you stay at Nurai Island Resort.
At Nurai Island Resort, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the resort villa keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Abu Dhabi is made even more convenient with the taxi services available at the resort villa.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort villa's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the resort villa's fireplace.
For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Nurai Island Resort. For health reasons, smoking is not permitted anywhere inside the resort villa. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Nurai Island Resort are designed and decorated to make guests feel right at home. Enjoy your stay even more at the resort villa, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Nurai Island Resort, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort villa you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Nurai Island Resort. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort villa assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Nurai Island Resort including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. Are you a great cook? Make your own meals in-house at the resort villa's BBQ facilities.
Enjoy the countless activities offered at Nurai Island Resort. A beach that's accessible right from the resort villa puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the resort villa's pool.
At Nurai Island Resort, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort villa's poolside bar. Burn off you vacation calories with a quick visit to the resort villa's fitness facility. Beat the hot weather with cooling water activities like fishing, snorkeling, non-motorized water sports and motorized water sports. Enjoy some water sports with watersports equipment rentals, boats and canoes provided by Nurai Island Resort.
Challenge your travel group members or other guests to competitive fun, with the resort villa's mini golf course, dart board, yoga room and tennis court. Family time on relaxed evenings is easy with the resort villa's library and games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.
Reasons to stay here
Guests who stayed here found it to be neat and tidy, scoring it above 93% of other accommodations in the city.
Guests who stayed at this resort villa have scored it higher than 96% of accommodations in the city.
According to guests who stayed here, this resort villa's room comfort is rated higher than 98% of other accommodations in Abu Dhabi.
Beautiful and very private hotel.”
We spent 4 nights at Zaya Nurai with my daughter 4 and son 2. Our stay was amazing. The place was exactly what we were looking for in terms of privacy. We stayed in the one bedroom villa with private pool which was amazing. Kids had a great time especially with our own pool and the sea just a few steps away. The villa itself was very comfortable, modern look and sparkling clean. Staff was very friendly and prompt. Kids area was beautiful. Things to improve: increase shaded parking at the welcome centre. Also we were celebrating our wedding anniversary and I mentioned it on a phone call but not even a letter was arranged. Overall the island is wonderful and it sits in such a privilege setting. Really worth a visit if you are looking for some quietness and beauty.
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Very good”
The stay was nice the island is close But was expecting more friendly and special traitement from staff of zaya nurai specially that it is one of most expensive hotel in the region. I a late checkout, barely they allow us to stay until 13:30 Regarding complementary activities , the staff in pineapple bar informed me that it will be changeable because i join my husband and kids a bit late but before 11am. They said the activity is applicable only for all family members at a time Then i refused to go for it . When I paid in the reception i saw the cashier giving a gift zaya bag and proposing zaya pen for customers , but when it comes to me they didn’t offer me anything..... is it related to number of nights stay??? I mean we use to travel a lot and vidited many hotels all over the world my expectations were higher regarding eaya nurai hotel Hope my feedback will be taken in consideration
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Nice Stay ”
- There was some staff working in the hotel not wearing masks - There is no social distancing in the boat ride - We have to pay 150 AED at Zaya Nurai Welcome Center which should be part of the money we paid during reservation . - It was my anniversary and I did not get any sort of kind treat from the hotel like small piece of cake like other hotels. Even when I order red velvet cake. I paid for it. It disappointed me a little bit. - The facilities and water sport were very nice - The pool in the beach villa was fantastic
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Perfection!!”
A wonderful experience and a lovely place to celebrate our first anniversary. Everything was perfect the villa, the food, the staff and I had never saw prettier sunset as I saw in Zaya Nurai. We would love to thank “Jacky” and “Nataila” for their kindness in arranging our anniversary celebration and “Chiju” for the great decorations. It was a wonderful experience and we would love to come back again.
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Best Hotel on Earth!!”
what can i say, private villa with private pool on the beach. Best hospitality by staff. the most luxurious hotel i have ever booked (and i tried some very fancy ones in the far east, but nothing tops Zaya Nurai. Its a bit expensive but definitely value for money.
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Very good”
My worst experience ever i choose zaya nurai to celebrate my husband birthday.. I request early check in 2 time but they do nothing about it while the resort was not fully booked..second they keep my cake in the sun too much time until they bring it to the room and when they bring it was melted and its look a horrible..and its the first time in a 5 star hotel they didnt even bring a small complimentary cake ..while they are the reason for ruining my cake which i brought it!!!..Also the food was very expensive and really not good and no taste at all even we can’t eat it we request to cook it again but still we can’t eat it ..every year when we go to any hotel we find a such nice welcoming and offers for our birthday but here they offer nothing its just like you are coming for a normal day not a very special occasion
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Relaxation ”
every thing is nice in zaya Nurai island resort ❤️
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Little paradise”
Beautiful hotel, beautiful villas. Amazing swimming pool in the middle of a paradise. Abu Dhabi has its own Maldives island. Good for couple of days only otherwise it may get boring...
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Excellent”
I was hesitating to go reading all those negative reviews, but glad that I did arriving at welcome center people so welcoming check in fast and smooth boats start at 6:30 am leaving every hour the trip is 15 mins to the island I love how attentive the staff are.. I was offered discount upon arrival to use the spa which was amazing in the villa since you are surrounded by grass and trees expect insects inside and outside the villa to me it was a bit nerve racking but I could manage little creatures 😂 pool was good in size as I booked beach villa it has bigger pool than the two bedrooms .. there were no restaurants open yet only 24hrs room service a bit pricey,,, beach was clean and calm no crowds although the resort is fully booked ! I had the chance to see dolphins swimming next to me in the sea I love it !!! Checking out was fast and smooth too I had no issues during my stay ,, it was a good trip to me since the lockdown due to COVID-19
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Fantastic ”
Great thanks to the hotel staff for their quick response to anything the guest need. Specious villa with high quality furniture along with comfortable bed. The design of the villa is amazing with clear view from the floor-to-ceiling glass doors to the outside. overall it was great time I had there. At the time I was there, I had some issue I didn't like it at all. The UAE government booked some villas for private event (around 80% of the resort) and during the event time one Resturant was able to serve us while other denied the access. The most bad thing happened that the helicopter brought some guests and they cross the resorts above the villas without considering the privacy for the guests (they should fly around the resorts to the H point). I strongly complain to the hotel about that, and suggested if they have special guests and they'll close some major area for them to tell the guests before booking or to close the resort for their special one.
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Perfect ”
Everything was well organized very perfectly managed I really enjoyed my stay and I highly recommend people to go and enjoy this gateway The only option is that i think the in room dining need to have more options since there is no other option since i was traveling with an infant and i couldn’t try the restaurants in the island.. and i was going to enjoy it more if the in room dining has the other restaurants menu But all in all everything else was superb
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Good, needs time to be great ”
The place is amazing but still poor in term of the following: 1- Final Finishing: to can see there are lots of empty spaces/ ungreen areas and lots & lots of construction. 2- Things to do: there is absolutely nothing to do out there but the movies night (which is a 2 hours activity). there is a huge potential to gather and do lots of night activity. 3- Food is a supper issue: they have an amazing chef with a very small menu !!! adding to that, the international food is not completely available (such as Pizza - regular cheese burger - shawarma...etc) 4- No laundry in the island: which mean it you have to wait for more than 24 hours to get it back. I think this place has a big potential and will be supper great in couple of years if they focused on enhancing the service.
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Exceptional”
The resort was amazing!!! My only complaint is that its not so private
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Very good resort but needs some improvements. ”
The resort is very nice, quite and private. I do recommend this resort for families. But unfortunately there are 2 major problems here. First is the food (room service and restaurant) the quality and variety of the food is below average although very high in price and exaggerated. Second is the staff. Too many of them are not professional at all and some of them are rude and disrespectful, they don’t qualify to serve in high end resorts. I wish next time I visit this resort things will be improved because it is a big loss to have such a fantastic place with this kind of staff (some of them not all) and this low dining quality.
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Bad experience”
Beautiful island, fantastic construction. Terrible experience. This is not my first trip. On check in at 4pm we were taken to a room with no beach, specifically booked a beach villa. After a lot of noise and aggravation, moved to a villa with beach. The pool temp was heated to 94 Fahrenheit, called and complained, very unceremoniously were told they will shut off the pool heat. Guess what the water temperature was next morning, yup 94 degrees Terrible experience, not gonna go back
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Amazing ”
We had an amazing time there, the island is magical
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Love the place .. but...”
I really had a great stay everything was good so far, but when I checked out I received a bill of damages items cost around 700 dirham , when I asked they told me miss used one towel and duvet with a stain that we couldn’t remove , I’ve been in a hundred hotels and luxurious resorts none of them did such let me pay for a stain.. like if they want I will recommend to use Ariel to clean sheet instead of let the customers pay for stains.
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Villa is AMAZING, service not so much”
The staff at the leisure pool could’ve done better in customer service, they took a long time to deliver f&b, and were hard to flag down. My friend tried to order the same drink she previously ordered with the new waitress who told her it was not on menu, she gave her a hard time bc she couldn't find it on the register. Also, she ordered food & asked for the sauce on the side instead of on the burger (comes w/ sauce) & she wanted to charger her for it. My friends went to the restroom and another guest came and sat on their towel and loungers, when asked to have the guest move the waitress asked them and they stated it was fine to sit on other people’s belongings and she never insisted for them to get up after that. With covid I had a major issue with that. On the way to villa the driver was actually the island manager and when we explained our disappointment with the service he had the villa decorated for my bday during turn down service which made my stay more enjoyable.
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Disappointed ”
We were 6 adults and I booked two villas each with two bedrooms beachfront. But when we go to the island they give us villas houses on the back side which are very far from the beach and when I asked them they said sorry we don't have any beachfront villa avaliable!!!
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Above average”
The hotel is over priced compared to what is offered, starting from the welcoming area in Abu Dhabi, which was a disaster not even one person to help with the luggage, restaurants food quality is below average and very expensive, a lot of flies in some of the restaurants. i think a lot of effort is needed to make things right.
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