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Nurai Island Resort
Nurai Island Resort
Nurai Island Resort
Nurai Island Resort
Nurai Island Resort
Nurai Island Resort
Nurai Island Resort

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8.5

Excellent

1,099 reviews

1,099 reviews

View4
Housekeeping3
Food & Dining2
See map

9.3

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Louvre Abu Dhabi 12.1 km
Yas Waterworld Abu Dhabi 18.8 km
Yas Mall 19.3 km
Ferrari World Abu Dhabi 19.6 km
Yas Marina Circuit 20.7 km
Heritage Village 21.3 km
Marina Mall 22.0 km
Sheikh Zayed Grand Mosque Center 22.5 km
Observation Deck at 300 23.1 km
Emirates Palace 23.5 km
Nearby landmarks
Saadiyat Public Beach 8.1 km
Saadiyat Beach Club 8.4 km
Park Hyatt Parking 8.9 km
Saadiyat Beach Golf Club 8.9 km
Saadiyat Island 9.9 km
The Collection Saadiyat 10.0 km
NYUAD Athletic Fields 10.7 km
Manarat al Saadiyat 10.7 km
Al Jaber Sadiyat Clinic 11.0 km
36 Palms 11.0 km

Nurai Island Resort

Zaya Nurai Island, Nurai Island, Abu Dhabi, United Arab Emirates, 44235 - See map

This resort villa features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Nurai Island part of Abu Dhabi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sheikh Zayed Grand Mosque Center. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Private beach

Currency conversion service

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Kids club

Complimentary WIFi in all rooms

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Abu Dhabi every 3 minutes on Agoda.com
Value for money7.2
Distance to city center10km
Location rating9.3
Nearest airportAl Bateen Executive Airport (AZI)
Distance to airport21.0 km

Rooms available at Nurai Island Resort

Exceptional
Room comfort & quality

9.8

4 Bedroom Villa
...
  • Sea view
  • Balcony/terrace
  • 1 super king bed & 2 single...
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5 Bedroom Villa
...
  • Sea view
  • Balcony/terrace
  • 1 super king bed & 2 single...
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Beach Villa
...
  • Room size: 250 m²/2691 ft²
  • Ocean view
  • 1 super king bed & 1 double...
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Two Bedroom Beach House
...
  • Room size: 300 m²/3229 ft²
  • Sea view
  • 1 king bed & 1 king bed
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Two Bedroom Sea View
...
  • Room size: 300 m²/3229 ft²
  • Sea view
  • 2 single beds & 1 king bed
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2 Bedroom Villa with Private Pool
...
  • Partial sea view
  • Balcony/terrace
  • 1 super king bed & 2 double...
Enter dates to see prices
Beach House
...
  • Beach view
  • Non-smoking
  • 1 super king bed & 1 super ...
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Villa with Private Pool
...
  • 1 king bed
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Romantic Package – Beach Villa with Private Pool, Romantic Dinner and Access to The Snow Room
...
  • Room size: 250 m²/2691 ft²
  • 1 king bed
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TWO BEDROOM SEA VIEW HOUSE
...
  • Sea view
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Nurai Island Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort villa offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Nurai Island Resort?

Nurai Island Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 975 AED. Just use the "Let us know what you need" section of the booking page to let the resort villa know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Nurai Island Resort has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Abu Dhabi with private transportation, the resort villa can arrange taxi service.

Is breakfast offered at Nurai Island Resort?

Wake up to a great continental breakfast at Nurai Island Resort. Halal breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 151 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort villa.

What are my dining options at Nurai Island Resort?

Nurai Island Resort features 5 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Nurai Island Resort?

Nurai Island Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Nurai Island Resort?

Nurai Island Resort is located in Nurai Island, famous for good restaurants such as Zaya Nurai and Cho Gao Restaurant and Lounge.

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Explore the neighborhood

What people love about Nurai Island Resort

  • 8.8

    Excellent

    "Absolutely amazing place."

    iram

    |

    July 25, 2022

  • 10

    Exceptional

    "The beach villas are large and the bed looks out to your own pool and beach beyond."

    Dharmesh

    |

    June 14, 2022

  • 10

    Exceptional

    "Lovely hotel though, highly recommend"

    Claudia

    |

    March 31, 2022

Property ranking|Compared to 113 Abu Dhabi properties
See all rankings
Room comfort score
9.8/10
Location score
9.3/10
Cleanliness score
9.1/10
Service score
8.6/10
Better than
98
%
of Abu Dhabi properties
Better than
96
%
of Abu Dhabi properties
Better than
94
%
of Abu Dhabi properties
Better than
86
%
of Abu Dhabi properties
Overall rating:

8.5

Excellent
1,099 reviews
Cleanliness
9.1
Facilities
8.7
Location
9.3
Read all reviews >
What travelers say they love:
The resort is very nice, quite and private.
Essa from Kuwait
Family with young children
More about Nurai Island Resort

More about Nurai Island Resort

Nurai Island Resort

Appreciate the beautiful coastal shore of Abu Dhabi when you stay at Nurai Island Resort.
At Nurai Island Resort, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the resort villa keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Abu Dhabi is made even more convenient with the taxi services available at the resort villa.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort villa's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the resort villa's fireplace.
For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Nurai Island Resort. For health reasons, smoking is not permitted anywhere inside the resort villa. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Nurai Island Resort are designed and decorated to make guests feel right at home. Enjoy your stay even more at the resort villa, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Nurai Island Resort, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort villa you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Nurai Island Resort. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort villa assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Nurai Island Resort including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. Are you a great cook? Make your own meals in-house at the resort villa's BBQ facilities.
Enjoy the countless activities offered at Nurai Island Resort. A beach that's accessible right from the resort villa puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the resort villa's pool.
At Nurai Island Resort, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort villa's poolside bar. Burn off you vacation calories with a quick visit to the resort villa's fitness facility. Beat the hot weather with cooling water activities like fishing, snorkeling, non-motorized water sports and motorized water sports. Enjoy some water sports with watersports equipment rentals, boats and canoes provided by Nurai Island Resort.
Challenge your travel group members or other guests to competitive fun, with the resort villa's mini golf course, dart board, yoga room and tennis court. Family time on relaxed evenings is easy with the resort villa's library and games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Reasons to stay here

Guests who stayed here found it to be neat and tidy, scoring it above 93% of other accommodations in the city.
Guests who stayed at this resort villa have scored it higher than 96% of accommodations in the city.
According to guests who stayed here, this resort villa's room comfort is rated higher than 98% of other accommodations in Abu Dhabi.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Food & Dining

4 mentions

Swimming Pool

3 mentions

Beach

3 mentions

Housekeeping

2 mentions

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Italian
  • Malay
  • Nepali
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Tamil
  • Turkish
  • Ukrainian
  • Vietnamese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Boating
  • Canoeing
  • Dart board
  • Diving
  • Exercise area
  • Fishing
  • Game room
  • Garden
  • Hot tub
  • Light therapy
  • Massage
  • Mini golf course
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water park
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Private entrance
  • Private pool
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke alarm
  • Soundproofing
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

Frangipani

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Dusk

  • Cuisine: Mexican
  • Menu: Buffet

Hooked

  • Cuisine: Seafood, Middle Eastern
  • Menu: Buffet

Smokin Pinapple

  • Cuisine: Pizza
  • Menu: Buffet

Ginger Mermaid

  • No additional information available

Book Cellar

  • No additional information available

Private Floating Sushi Platter

  • Cuisine: Sushi
  • Menu: Buffet
Location
Zaya Nurai Island, Nurai Island, Abu Dhabi, United Arab Emirates, 44235
Exceptional
Location

9.3

Airports

  • Al Bateen Executive Airport (AZI)
    21.0 km
  • Abu Dhabi International Airport (AUH)
    26.0 km

Public transportation

  • Abu Dhabi Central Bus Station
    19.0 km

Hospital or clinic

  • Al Jaber Sadiyat Clinic
    11.0 km
What's nearby

Popular landmarks

  • Louvre Abu Dhabi
    12.1 km
  • Yas Waterworld Abu Dhabi
    18.8 km
  • Yas Mall
    19.3 km
  • Ferrari World Abu Dhabi
    19.6 km
  • Yas Marina Circuit
    20.7 km
  • Heritage Village
    21.3 km
  • Marina Mall
    22.0 km
  • Sheikh Zayed Grand Mosque Center
    22.5 km
  • Observation Deck at 300
    23.1 km
  • Emirates Palace
    23.5 km

Nearby landmarks

  • Saadiyat Public Beach
    8.1 km
  • Saadiyat Beach Club
    8.4 km
  • Park Hyatt Parking
    8.9 km
  • Saadiyat Beach Golf Club
    8.9 km
  • Saadiyat Island
    9.9 km
  • The Collection Saadiyat
    10.0 km
  • NYUAD Athletic Fields
    10.7 km
  • Manarat al Saadiyat
    10.7 km
  • Al Jaber Sadiyat Clinic
    11.0 km
  • 36 Palms
    11.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests are allowed to bring a maximum of 3 visitors to visit their villa.
  • The property does not permit food and beverages from outside.
  • Visitors are not permitted inside the villa between 7:00 PM and 10:00 AM and are required to leave the property by 10:00 PM.
  • A boat transfer service is available at an additional charge of AED 150 per way.
  • Any additional guests will be collected AED 350 per adult and AED 200 per child from 4 to 12 years old upon check-in. Otherwise, this will be charged to the in-house guest.
  • Please note that the 2 Bedroom Sea View Room has no direct beach access.
  • The property will collect a gala dinner fee for every adult and every child for Christmas Eve and/or New Year's Eve.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee975 AED
  • Distance from city center10km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)151 AED

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors0
  • Number of restaurants5
  • Number of rooms 47
  • Room voltage220
  • Year property opened2013
  • Most recent renovation2016

Parking

  • Daily parking fee0 AED

Reviews of Nurai Island Resort from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.1
Facilities8.7
Location9.3
Room comfort and quality9.8
Service8.6
Value for money7.2
High score for Abu Dhabi
Rating
9+ Exceptional (48)
8-9 Excellent (33)
7-8 Very Good (18)
6-7 Good (10)
<6 Below Expectation (11)
Time of the year
Mar - May (42)
Jun - Aug (41)
Sep - Nov (21)
Dec - Feb (16)
All guests (269)
All room types
All languages

Show reviews that mention 

Showing 120 verified guest comments
12345
9.6
Exceptional
Juliana from United Arab Emirates
Family with young children
Beach Villa
Stayed 4 nights in May 2020

Beautiful and very private hotel.”

We spent 4 nights at Zaya Nurai with my daughter 4 and son 2. Our stay was amazing. The place was exactly what we were looking for in terms of privacy. We stayed in the one bedroom villa with private pool which was amazing. Kids had a great time especially with our own pool and the sea just a few steps away. The villa itself was very comfortable, modern look and sparkling clean. Staff was very friendly and prompt. Kids area was beautiful. Things to improve: increase shaded parking at the welcome centre. Also we were celebrating our wedding anniversary and I mentioned it on a phone call but not even a letter was arranged. Overall the island is wonderful and it sits in such a privilege setting. Really worth a visit if you are looking for some quietness and beauty.

Reviewed June 02, 2020

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8.0
Excellent
Mariem from United Arab Emirates
Family with young children
Beach Villa
Stayed 1 night in November 2019

Very good”

The stay was nice the island is close But was expecting more friendly and special traitement from staff of zaya nurai specially that it is one of most expensive hotel in the region. I a late checkout, barely they allow us to stay until 13:30 Regarding complementary activities , the staff in pineapple bar informed me that it will be changeable because i join my husband and kids a bit late but before 11am. They said the activity is applicable only for all family members at a time Then i refused to go for it . When I paid in the reception i saw the cashier giving a gift zaya bag and proposing zaya pen for customers , but when it comes to me they didn’t offer me anything..... is it related to number of nights stay??? I mean we use to travel a lot and vidited many hotels all over the world my expectations were higher regarding eaya nurai hotel Hope my feedback will be taken in consideration

Reviewed November 20, 2019

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8.8
Excellent
Sadeem from United Arab Emirates
Couple
Beach Villa
Stayed 1 night in August 2020

Nice Stay ”

- There was some staff working in the hotel not wearing masks - There is no social distancing in the boat ride - We have to pay 150 AED at Zaya Nurai Welcome Center which should be part of the money we paid during reservation . - It was my anniversary and I did not get any sort of kind treat from the hotel like small piece of cake like other hotels. Even when I order red velvet cake. I paid for it. It disappointed me a little bit. - The facilities and water sport were very nice - The pool in the beach villa was fantastic

Reviewed August 30, 2020

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8.8
Excellent
Almotasem from United Arab Emirates
Couple
Room Assigned on Arrival
Stayed 2 nights in October 2020

Perfection!!”

A wonderful experience and a lovely place to celebrate our first anniversary. Everything was perfect the villa, the food, the staff and I had never saw prettier sunset as I saw in Zaya Nurai. We would love to thank “Jacky” and “Nataila” for their kindness in arranging our anniversary celebration and “Chiju” for the great decorations. It was a wonderful experience and we would love to come back again.

Reviewed October 24, 2020

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10.0
Exceptional
Wael from Egypt
Couple
Beach Villa
Stayed 1 night in December 2015

Best Hotel on Earth!!”

what can i say, private villa with private pool on the beach. Best hospitality by staff. the most luxurious hotel i have ever booked (and i tried some very fancy ones in the far east, but nothing tops Zaya Nurai. Its a bit expensive but definitely value for money.

Reviewed June 01, 2016

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8.0
Excellent
Anood
Couple
Beach Villa
Stayed 1 night in July 2018

Very good”

My worst experience ever i choose zaya nurai to celebrate my husband birthday.. I request early check in 2 time but they do nothing about it while the resort was not fully booked..second they keep my cake in the sun too much time until they bring it to the room and when they bring it was melted and its look a horrible..and its the first time in a 5 star hotel they didnt even bring a small complimentary cake ..while they are the reason for ruining my cake which i brought it!!!..Also the food was very expensive and really not good and no taste at all even we can’t eat it we request to cook it again but still we can’t eat it ..every year when we go to any hotel we find a such nice welcoming and offers for our birthday but here they offer nothing its just like you are coming for a normal day not a very special occasion

Reviewed July 08, 2018

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10.0
Exceptional
shaikha from United Arab Emirates
Couple
Beach Villa
Stayed 1 night in May 2016

Relaxation ”

every thing is nice in zaya Nurai island resort ❤️

Reviewed May 06, 2016

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9.2
Exceptional
Romain from United Arab Emirates
Couple
Beach Villa
Stayed 2 nights in July 2016

Little paradise”

Beautiful hotel, beautiful villas. Amazing swimming pool in the middle of a paradise. Abu Dhabi has its own Maldives island. Good for couple of days only otherwise it may get boring...

Reviewed July 04, 2016

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8.8
Excellent
Salama from United Arab Emirates
Solo traveler
Beach Villa
Stayed 2 nights in June 2020

Excellent”

I was hesitating to go reading all those negative reviews, but glad that I did arriving at welcome center people so welcoming check in fast and smooth boats start at 6:30 am leaving every hour the trip is 15 mins to the island I love how attentive the staff are.. I was offered discount upon arrival to use the spa which was amazing in the villa since you are surrounded by grass and trees expect insects inside and outside the villa to me it was a bit nerve racking but I could manage little creatures 😂 pool was good in size as I booked beach villa it has bigger pool than the two bedrooms .. there were no restaurants open yet only 24hrs room service a bit pricey,,, beach was clean and calm no crowds although the resort is fully booked ! I had the chance to see dolphins swimming next to me in the sea I love it !!! Checking out was fast and smooth too I had no issues during my stay ,, it was a good trip to me since the lockdown due to COVID-19

Reviewed June 22, 2020

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9.6
Exceptional
Jasim from Kuwait
Couple
Beach Villa
Stayed 2 nights in September 2018

Fantastic ”

Great thanks to the hotel staff for their quick response to anything the guest need. Specious villa with high quality furniture along with comfortable bed. The design of the villa is amazing with clear view from the floor-to-ceiling glass doors to the outside. overall it was great time I had there. At the time I was there, I had some issue I didn't like it at all. The UAE government booked some villas for private event (around 80% of the resort) and during the event time one Resturant was able to serve us while other denied the access. The most bad thing happened that the helicopter brought some guests and they cross the resorts above the villas without considering the privacy for the guests (they should fly around the resorts to the H point). I strongly complain to the hotel about that, and suggested if they have special guests and they'll close some major area for them to tell the guests before booking or to close the resort for their special one.

Reviewed February 19, 2019

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10.0
Exceptional
Mohamed from United Arab Emirates
Couple
Beach Villa
Stayed 2 nights in September 2020

Perfect ”

Everything was well organized very perfectly managed I really enjoyed my stay and I highly recommend people to go and enjoy this gateway The only option is that i think the in room dining need to have more options since there is no other option since i was traveling with an infant and i couldn’t try the restaurants in the island.. and i was going to enjoy it more if the in room dining has the other restaurants menu But all in all everything else was superb

Reviewed September 26, 2020

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6.8
Good
Rayan from Saudi Arabia
Couple
Beach Villa
Stayed 3 nights in April 2016

Good, needs time to be great ”

The place is amazing but still poor in term of the following: 1- Final Finishing: to can see there are lots of empty spaces/ ungreen areas and lots & lots of construction. 2- Things to do: there is absolutely nothing to do out there but the movies night (which is a 2 hours activity). there is a huge potential to gather and do lots of night activity. 3- Food is a supper issue: they have an amazing chef with a very small menu !!! adding to that, the international food is not completely available (such as Pizza - regular cheese burger - shawarma...etc) 4- No laundry in the island: which mean it you have to wait for more than 24 hours to get it back. I think this place has a big potential and will be supper great in couple of years if they focused on enhancing the service.

Reviewed April 14, 2016

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9.6
Exceptional
Shaikha
Couple
Beach Villa
Stayed 1 night in October 2019

Exceptional”

The resort was amazing!!! My only complaint is that its not so private

Reviewed October 06, 2019

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8.0
Excellent
Essa from Kuwait
Family with young children
Beach Villa
Stayed 4 nights in August 2018

Very good resort but needs some improvements. ”

The resort is very nice, quite and private. I do recommend this resort for families. But unfortunately there are 2 major problems here. First is the food (room service and restaurant) the quality and variety of the food is below average although very high in price and exaggerated. Second is the staff. Too many of them are not professional at all and some of them are rude and disrespectful, they don’t qualify to serve in high end resorts. I wish next time I visit this resort things will be improved because it is a big loss to have such a fantastic place with this kind of staff (some of them not all) and this low dining quality.

Reviewed August 21, 2018

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8.4
Excellent
zulfaqqar from United Arab Emirates
Group
Beach Villa
Stayed 1 night in April 2019

Bad experience”

Beautiful island, fantastic construction. Terrible experience. This is not my first trip. On check in at 4pm we were taken to a room with no beach, specifically booked a beach villa. After a lot of noise and aggravation, moved to a villa with beach. The pool temp was heated to 94 Fahrenheit, called and complained, very unceremoniously were told they will shut off the pool heat. Guess what the water temperature was next morning, yup 94 degrees Terrible experience, not gonna go back

Reviewed April 10, 2019

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8.8
Excellent
Ali from United Arab Emirates
Couple
Beach Villa
Stayed 1 night in August 2017

Amazing ”

We had an amazing time there, the island is magical

Reviewed August 07, 2017

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8.4
Excellent
aliaa from Kuwait
Family with young children
Beach Villa
Stayed 2 nights in June 2019

Love the place .. but...”

I really had a great stay everything was good so far, but when I checked out I received a bill of damages items cost around 700 dirham , when I asked they told me miss used one towel and duvet with a stain that we couldn’t remove , I’ve been in a hundred hotels and luxurious resorts none of them did such let me pay for a stain.. like if they want I will recommend to use Ariel to clean sheet instead of let the customers pay for stains.

Reviewed June 28, 2019

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8.0
Excellent
Vanna from United States
Group
Beach Villa
Stayed 1 night in October 2020

Villa is AMAZING, service not so much”

The staff at the leisure pool could’ve done better in customer service, they took a long time to deliver f&b, and were hard to flag down. My friend tried to order the same drink she previously ordered with the new waitress who told her it was not on menu, she gave her a hard time bc she couldn't find it on the register. Also, she ordered food & asked for the sauce on the side instead of on the burger (comes w/ sauce) & she wanted to charger her for it. My friends went to the restroom and another guest came and sat on their towel and loungers, when asked to have the guest move the waitress asked them and they stated it was fine to sit on other people’s belongings and she never insisted for them to get up after that. With covid I had a major issue with that. On the way to villa the driver was actually the island manager and when we explained our disappointment with the service he had the villa decorated for my bday during turn down service which made my stay more enjoyable.

Reviewed October 14, 2020

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6.8
Good
Naif from Saudi Arabia
Family with teens
Two Bedroom Sea View
Stayed 1 night in November 2016

Disappointed ”

We were 6 adults and I booked two villas each with two bedrooms beachfront. But when we go to the island they give us villas houses on the back side which are very far from the beach and when I asked them they said sorry we don't have any beachfront villa avaliable!!!

Reviewed November 18, 2016

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6.0
Marc from United Arab Emirates
Family with young children
Beach Villa
Stayed 2 nights in November 2017

Above average”

The hotel is over priced compared to what is offered, starting from the welcoming area in Abu Dhabi, which was a disaster not even one person to help with the luggage, restaurants food quality is below average and very expensive, a lot of flies in some of the restaurants. i think a lot of effort is needed to make things right.

Reviewed November 18, 2017

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