2022
Winery Hotel & Condominium HITOHANA
23-10, Kitanominecho, Furano, Furano, Japan, 0760034 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Furano part of Furano, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Shirogane Blue Pond. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Front desk [24-hour]
Car park
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Restaurants
Laundry service
Room service
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Lovely”
We visited in the fall (off season) and absolutely loved how cozy and inviting this place was. The lobby library was such a great place to sit with a bottle of local wine (they sell in the lobby) and flip through beautiful books in front of the fireplace. The only inconvenience is the parking lot which is an uphill walk down the street from the hotel and is rough in the cold weather. Staff was wonderful, room was gorgeous. Highly recommend!
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Spacious clean rooms and excellent staff”
We had spacious and very clean rooms and I think they are of good value. Location is away the main area but you can walk there for dinner in about half an hour or drive. There is free parking, but it is about 100m away from the main building. The service staff were excellent! They were very attentive and helpful. When checking out, we accidentally left a jacket behind and she chased after us to return it . Housekeeping was excellent and rooms were super clean. When we requested for no housekeeping, they even left a bag of towels and water at the door. Overall, it was a very comfortable stay and I would definitely stay here again when I return to Hokkaido.
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Great”
No complaints. Great place to stay (came during summer)
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Exceptional except for a little incident”
We had an exceptional stay at Hitohana. It was the almost perfect ending to our holiday in Hokkaido except for a small incident. We stated that cleaning is not required, and left the instruction on the door as well. While we were out, the cleaner came in and removed our bedsheets, pillowcases and towels, and left the quilt on the sofa, and our bed unmade. The strange thing is, the cleaner left my kids' pajamas and toys on the bed, at the exact position where we left them! The hotel staff were nice enough to offer another room to us. I requested for an official explanation but I have not heard from the hotel yet. It was almost perfect. Nonetheless, I would stay at Hitohana again if I were to return to Furano in future.
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Thank you very much for staying at Winery Hotel & Condominium HITOHANA. During your stay, we were very sorry for making you uncomfortable due to cleaning mistake.We asked cleaning staff and checked about cleaning deficiencies. Despite the fact that there was no need for cleaning and the tag (cleaning is not required) attached, we entered the room because of cleaning staff's carelessness. In addition, normally after cleaning, cleaning leader does the final check whether there are defects in the cleaning process or not, but we are really ashamed to say that we did not check because cleaning leader thought that your room does not require cleaning service originally.We always instruct and educate cleaning staff to be careful when entering rooms, but we are truly sorry that such an incident has occurred. We are sincerely sorry that inconvenience It is a selfish request, but we truly hope you will give us more opportunities to serve you in the next time Front Office Manager: Naohiro Habu
Best hotel of our trip”
Peaceful and calm hotel located near Kitanomine Ski area and Asobiya. Very helpful and excellent service mind staff. The rooms are very clean, comfortable bed. Delicious breakfast. Onsen is not crowded. (Actually, around 11 PM, there is only me in the Onsen room.) The hotel also provide shuttle bus for free between Furano ski area, Kitanomine ski area and Furano station.
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We do apologize for late replying Thanks so much for staying with us and for your precious feedback. we are planning to improve more services to welcome the next flower season in this summer and the ski season in the next year so please visit Furano again so that we will have more opportunities to serve you Sincerely The Winery & Condominium HITOHANA Hotel Receptionist: Trinh
Fantastic Newish Hotel”
This was a very nice place to stay, at a reasonable price. Room was fantastic, with kitchenette (microwave, stove top, sink, refrigerator, plates, knives forks & spoons, and cooking pots & pans), nice shower room, seperate toilet, & comfortable area for personal hygiene or makeup. Room safe, TV (I could cast to it from my phone, but most default channels were japanese), table & chairs, a recliner lounging chair. For all guests there was a free wifi, free washer dryer, & a nice Japanese style public bath (nice and hot). There was a scheduled shuttle bus to the ski slopes during the day, and a few shuttle runs in the evening to the center of Furano (railway station). There was a lounge near reception, where most late afternoons or evenings there was some activity (I didn't use much, except for one night doing sake tasting), and a restaurant, which I used only once given a range of restaurants available nearby. Ski locker was good. Hard pillow, but I never asked for a soft one.
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We are so sorry for late replying. We are really glad to hear your kind feedback, we are a brand new hotel, therefore, we still have a lot of shortcomings during the time you stayed with us. However, your compliments will be motivations for us to make further more efforts to serve you. This ski reason has gone but we are expecting a wonderful flower season in the summer with a thousands of beautiful garden near our hotel, please come and join us, we really hope to have more chance to serve you. Hope to see you again at The Winery and Condominium HITOHANA Hotel. Receptionist: Trinh
Best hotel in Furano”
This is the best hotel in Furano. We had stayed many hotels in Furano, this is one of the best we had stayed with. Recommended to those with young kids. The hotel is consider spacious and great location. Parking is quite far up the mountain. Hotel staffs provide great service and the breakfast is wonderful. My kid love it! However, the onsen space is quite limited.
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Thank you for staying with us and thank you so much for your nice feedback. Your good review will be a strong motivation for us to put more efforts to repay your expectations and your compliments. If you visit Furano again, please give us more opportunities to serve you, we are always willing to welcome you. Look forward to seeing you again. The Winery & Condominium HITOHANA Hotel. Receptionist: Trinh Thi Trinh
Excellent hotel.”
My partner and I really enjoyed staying at the Winery Hotel and Condominium. The staff were lovely and spoke English well which made it really easy for us. There is a shuttle to the ski fields, into town and to supermarkets everday. The hotel itself is beautiful, everything was brand new and clean. Would highly recommend to anyone.
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Thank you for your stay. Sorry for the late reply to the review. We are glad to use the shuttle bus to the ski resort and Furano city. Also,weI think that the English skills of the staff are not entirely satisfactory, but we will make an effort from now on. We hope see you again at HITOHANA. Thank you!
Exceptional”
Great location, really pleasant and clean rooms, bus service to furano station, Furano ski, Gondola,good breakfast but the thing that makes this such a good place to stay. All of the people are incredibly helpful and generous with their time and advice this was one of the nicest places.
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We are so sorry for late replying. Thank you very much for choosing our hotel in your last trip, your positive remarks will help us to make more attempts to satisfy us. If you visit Funano again please do hesitate to give us more chance to serve you. Really hope to see you again. The Winery & Condominium HITOHANA Hotel. Receptionist: Trinh
Nice location, comfortable rooms for families”
Location was decent - 5-10min drive from the main streets in Furano. Room was comfortable and good for families with kids. The laundry and dryer were free so good for a Pitstop. Staff were helpful and served with a smile. There was free carpark about 3min walk from hotel so it’s convenient.
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Thank you for staying with us and taking the time to share your comment with other traveler. I am very pleased to hear that our team was very helpful and accommodating. We are also delighted to hear that you enjoyed our spacious and comfortable room. We hope you will give us the opportunity to serve you in the near future as well. Thanks & Best Regards, Receptionist: Nguyen Thu Ha
spacious and good service”
We brought my mum and 7 months old daughter to stay in this hotel. the room design is modern and nice, spacious for 3 adults and 1 baby. Breakfast is good too, have normal hot spring in the hotel. staff is polite and service is good. only thing is the location, need to drive 10 mins to the restaurant in furano town, but i think this is quite a minor issue compare to the comparability of the hotel.
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Thank you for staying with us and sharing us your feedback after staying at our hotel. We were really glad to hear that you satisfied with our hotel' design and service. We will make more efforts to repay your nice review for us and we are also really sorry for any inconvenience about our hotel' location. However, if you visit Furano again, we still hope to have more chances to serve you - our welcoming-guests. Look forward to seeing you again. The Winery & Condominium hITOHANA Hotel Receptionist: Trinh Thi Trinh
A warm hotel with stylish design and care to customers”
Design of the hotel rooms is very stylish which you would not expect judging from the outlook of the hotel. I appreciate it a lot and enjoy living in such a classy and yet comfortable room. Do not miss the breakfast which costs only 1,000 yen. There are not plentiful of food like other branded hotels but, trust me, you will find it just right for a breakfast and value for money. Dinner is also good. Our original plan was to buy some meat and cook it in our hotel room. But after having dinner in the hotel restaurant for the first night, we just did not bother to do so and had dinner again in the hotel the second night. The hotel provides 2 washing machine with dryers free of charge to customers. It was really a big bonus to us who had been travelling in other parts of Hokkaido for the past 5 days. If I have to name one area that the hotel should improve, I would say to increase the no. of key to 2 as it would be more convenient to customers.
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Thank you for your stay. Thank you very much for your compliments. We will make various efforts to provide our customers with good service, and we will make every effort to make you stay comfortable. Also, I was sorry that I did not give enough information on the spare key. In addition, when coming to Furano, we look forward to seeing you at the WINERY HOTEL & CONDOMINIUM HITOHANA. Thank you very much. WINERY HOTEL&CONDOMINIUM HITOHANA Chief of front desk：Naohiro Habu
Very new hotel”
The hotel location is not convenient unless you are driving there. The free shuttle bus is available to Furano JR station in the afternoon only, because it's arranged to ski resort in the morning. Therefore, we had to take a taxi everyday. The breakfast was OK, but can be better. The room is very clean and new because it's opened in Dec., 2018. Overall, I will recommend it to visitors who are driving only. If there is a shuttle bus to the station in the morning, it'll be better.
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Thank you for your stay. Sorry for the late reply to the review. Regarding the shuttle bus to Furano Station, we apologize for any inconvenience. We plan to revise the shuttle bus schedule after April. Thank you for your precious opinion about breakfast. Currently, We changed to the buffet style with reference to the voice of the guest. It is very popular. Thank you for your staying. We hope see you again at HITOHANA.
Nice hotel”
There was a parking space which was within a 2-min walk to the hotel. The hotel was about 10-min away from the city centre by driving. The room was so spacious and the beds were very comfortable. There was free laundrette (2 washing machines and 2 drying machines) on the ground floor and the detergent would automatically pump in, but be careful of the long queue. The staff were nice. We tried the buffet breakfast which costed around 1045 yen per person and it was nice although the buffet line is not large enough. Highly recommended!
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Thank you for staying with us and taking the time to share your wonderful reviews and the perfect scores. We are truly happy to hear that our team was nice. Sorry for the inconvenience of the free laundry corner. We are making improvements, such as providing additional machines in the near future. Thank you very much for your valuable comments. We will continue to work hard to make our guests comfortable during the holidays. We hope to see you again soon. Thank you and my most sincere regards Receptionist: Nguyen Thu Ha
Very nice I guess you could call a boutique hotel”
Very classy feel of the rooms. A little like boutique hotel. Spacious and big consider for Japanese rooms standard. Driving is definitely preferred and there’s free parking available. They serve western Japanese food hence it was a change from your usual after many days of pure Japanese food. One recommendation would be to have more than one key to a room as it can get quite inconvenient to go out if one of the guest decides to go out. Staff speaks good English. Otherwise very very cosy place and highly recommended.
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Thank you for staying and taking your time to give us and other travelers your detail reviews about our hotels. We were really glad to hear that you enjoyed staying with us and satisfied with our service. Your positive feedback will be a strong motivation for us to make a further efforts. We also do apologize for our mistake that we actually have the spare key free of charge but we forget to suggest you, we will learn from this experience. If you come back Furano, please give us more opportunities to serve you. Look forwards to seeing you again. The Winery & Condominium HITOHANA Hotel Receptionist: Trinh Thi Trinh
Wonderful stay”
Brand new hotel with high quality facilities, cant believe the price was so cheap. I guess it will go up once they have built up their reputation. Come to enjoy while the price is still cheap
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We do apologize for late replying. Many thanks for your staying and positive comments, we will make further more efforts to satisfy you in the near future, please give us more opportunities to serve us. Look forward to seeing you again. The Winery & Condominium HITOHANA Hotel Receptionist: Trinh
Value for money”
Booked when in its first snow season so the price may have discounted. Great location, a short stroll up the hill to the slopes, and if you're feeling game you can ski down the road home each night. The breakfast buffet had great variety and was very filling. The assistant for the drying room was a luxury I had not had before at this price.
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Thank you for staying with us and taking the time to share your wonderful review with other travelers. We are thrilled to hear that you enjoyed your stay. Your compliment give us motive power for effort improve our service more. Thank you again. We hope to have a chance to served you one more times when you visit Furano town. Thanks & Best Regards, Receptionist: Nguyen Thu Ha.
New clean and overall good hotel”
Hotel is walking distance to the ski resort and 7-11. Provides shuttle buses and hotel staff were accommodating to our requests to use the shuttle bus outside of scheduled times. Clean and nice rooms with good amenities. Highly recommended.
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Thank you for your stay. Sorry for the late reply to the review. We are really glad to hear that. We hope see you again next season. Thank you!
Nice hotel”
Consider small hotel but with good surrounding environment. I love the view from my room, can enjoy moment of peaceful when having a coffee tea. Good space in room also. Friendly staff with free laundry and hot spring bath. Hope can spend more days here
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Thank you for staying with us and for spending your time giving us such an emotional feedback. We are also hoping that we will have more chances to serve you in the next time. Flowers is the most beautiful in Furano during this time, come here and enjoy thousands of wonderful flowers with us, please. We are truly looking forward to serving you again. Thanks & Best Regards The Winery & Condominium HITOHANA Hotel Receptionist: Trinh Thi Trinh
Great stay”
We enjoyed staying here. Perfect location for the mountain and snowboarding, free shuttle bus to town is a great addition as well. The place is brand new, very very clean and staff are very attentive. My only suggestion to the hotel would be to offer an eco option to give guests the option to not have new towels everyday. We found it a little bit wasteful. Overall a great stay, would recommend.
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we are sorry for late replying We really appreciate your positive and constructive remarks. Your feedback will be a motivation for us to attempt more. We are also trying to improve and develop more with reference to your suggestions. Please give us more suggestions so that we can serve you to the best. Look forward to seeing you again at The Winery & Condominium HITOHANA Hotel Best regards Receptionist: Trinh