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Exterior view, Winery Hotel & Condominium HITOHANA in Furano
Standard Twin Room - Guestroom, Winery Hotel & Condominium HITOHANA in Furano
a living room filled with furniture next to a window, Winery Hotel & Condominium HITOHANA in Furano
a living room with a fire place and a christmas tree, Winery Hotel & Condominium HITOHANA in Furano
Lobby, Winery Hotel & Condominium HITOHANA in Furano
a living room filled with furniture and a large window, Winery Hotel & Condominium HITOHANA in Furano
a plate of food on a table, Winery Hotel & Condominium HITOHANA in Furano

Removed from saved list

9.1

Exceptional

604 reviews

604 reviews

Breakfast6
Housekeeping6
24-hour front desk1
See map
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Garden of Wind 1.5 km
Ningle Terrace 2.5 km
Furano Ski Resort 3.8 km
Tokachidake Bogakudai Observation Tower 25.7 km
Shirogane Blue Pond 26.1 km
Shirahige Falls 26.5 km
Michi-no-Eki Biei Okanokura 28.6 km
Patchwork no Michi 29.6 km
Hokuseino-oka Observatory Park 29.9 km
Zerubunoka Atomunooka 30.2 km
Nearby landmarks
Alpine Visitor Center 290 m
Kitanomine Gondola 370 m
Leisure Guide Asobiya 390 m
Furano PETIT FLEUR 390 m
Kitanomine Swift Lift No.1 530 m
Furano Delice 870 m
Furano Nature School 880 m
Asahigaoka Park 1.1 km
Restaurant Nord 1.1 km
Furanonishi Hospital 1.3 km
2022

Winery Hotel & Condominium HITOHANA

23-10, Kitanominecho, Furano, Furano, Japan, 0760034 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Furano part of Furano, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Shirogane Blue Pond. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Daily housekeeping

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Laundry service

Room service

Your dates are popular among travelersUsers are booking a place in Furano every 8 minutes on Agoda.com
Value for money9.1
Distance to city center3 km
Location rating8.6

Rooms available at Winery Hotel & Condominium HITOHANA

Suite
...
  • Room size: 110 m²/1184 ft²
  • Mountain view
  • 2 single beds & 2 double be...
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Deluxe Hollywood Twin Room
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Superior Hollywood Twin Room
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Suite Rooms
...
  • Room size: 110 m²/1184 ft²
  • Balcony/terrace
  • 2 double beds & 2 semi doub...
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Superior Twin Room
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 2 single beds or 3 single b...
Enter dates to see prices
Standard Hollywood Twin Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior Hollywood Twin Room
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Deluxe Hollywood Twin Room
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Winery Hotel & Condominium HITOHANA?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Winery Hotel & Condominium HITOHANA?

A stay at Winery Hotel & Condominium HITOHANA also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Winery Hotel & Condominium HITOHANA has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Furano with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Winery Hotel & Condominium HITOHANA?

Wake up to a great buffet breakfast at Winery Hotel & Condominium HITOHANA. Adults can enjoy breakfast offered with an additional charge of 2200 JPY if not included in the room rate.

What are my dining options at Winery Hotel & Condominium HITOHANA?

Winery Hotel & Condominium HITOHANA features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

What is the smoking policy at Winery Hotel & Condominium HITOHANA?

Winery Hotel & Condominium HITOHANA does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Winery Hotel & Condominium HITOHANA?

The closest train, metro, or bus station to Winery Hotel & Condominium HITOHANA is Furano Biei Norokko Train, 2.2 km away.

What restaurants are nearby Winery Hotel & Condominium HITOHANA?

Winery Hotel & Condominium HITOHANA’s neighborhood is Furano which includes popular restaurants such as Panier Restaurant - Furano, Ragu Doru and Ramen Restaurant Shojikimura.

What popular shopping places are close to Winery Hotel & Condominium HITOHANA?

Winery Hotel & Condominium HITOHANA is located in Furano area which features shopping places such as Furano Cheese Craft Center, Ryokuho and Anpanman Shop Furano.

What are popular attractions near Winery Hotel & Condominium HITOHANA?

Winery Hotel & Condominium HITOHANA’s location in the Furano neighborhood makes it close to famous attractions including Ningle Terrace, Garden of Wind and Rokugo no Mori.

What popular natural sightseeing spots are close to Winery Hotel & Condominium HITOHANA?

Winery Hotel & Condominium HITOHANA’s nearby natural sights include Furano Ski Resort, Kitanomine Gondola and Kitanomine Swift Lift No.1 located in the same Furano area.

See map

Explore the neighborhood

What people love about Winery Hotel & Condominium HITOHANA

  • 9.2

    Exceptional
    Spaciousness

    "We had spacious and very clean rooms and I think they are of good value."

    Sze

    |

    October 24, 2022

  • 10

    Exceptional
    Location

    "Great location, a short stroll up the hill to the slopes, and if you're feeling game you can ski down the road home each night."

    Stuart

    |

    November 3, 2019

  • 9.2

    Exceptional
    Location

    "There was free carpark about 3min walk from hotel so it’s convenient."

    Kendrick

    |

    August 12, 2019

Property ranking|Compared to 261 Furano properties
See all rankings
Cleanliness score
9.7/10
Value for money score
9.1/10
Service score
9.6/10
Cheapest price score
Better than
98
%
of Furano properties
Better than
97
%
of Furano properties
Better than
95
%
of Furano properties
Better than
95
%
of Furano properties
Overall rating:

9.1

Exceptional
604 reviews
Cleanliness
9.7
Facilities
9.2
Location
8.6
Read all reviews >
What travelers say they love:
Great place to stay (came during summer)
Cherrie from Japan
Solo traveler
More about Winery Hotel & Condominium HITOHANA

More about Winery Hotel & Condominium HITOHANA

Winery Hotel & Condominium HITOHANA

Enjoy all that Furano has to offer with a stay at Winery Hotel & Condominium HITOHANA. With its convenient location, the hotel offers easy access to the city's must-see destinations.
All offerings provided by Winery Hotel & Condominium HITOHANA help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Furano is made even more convenient with the taxi, car hire and shuttle services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including luggage storage. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Winery Hotel & Condominium HITOHANA. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Winery Hotel & Condominium HITOHANA. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Winery Hotel & Condominium HITOHANA, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television available in some selected rooms.
Don't worry about being thirsty as a refrigerator is provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Winery Hotel & Condominium HITOHANA. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
A day in will be as fun as a day out with ranges of recreational activities offered at Winery Hotel & Condominium HITOHANA. Have fun with your fellow guests and indulge in winter's best snow activities, knowing that ski slopes can easily be accessed. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Furano. Be sure to visit Ningle Terrace located 2.5 km away, an item on every checklist of those who travel to Furano.


Reasons to stay here

Find incredible value for money here, which is ranked better than 97% of the city's accommodation.
Compared to other accommodations in Furano, facilities here are rated higher than 97% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 98% of other accommodations in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9.2

Most talked about facilities

Housekeeping

4 mentions

Breakfast

3 mentions

View

1 mention

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Skiing
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Breakfast [buffet]
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Alarm clock
  • Blackout curtains
  • Extra long bed
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mirror
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Towels
  • TV
  • Wi-Fi [free]

Food and dining

Restaurants on site
閑坐 - kanza
  • Cuisine: French
  • Menu: Buffet

Location

23-10, Kitanominecho, Furano, Furano, Japan, 0760034
Excellent
Location

8.6

What's nearby

Popular landmarks
  • Garden of Wind
    1.5 km
  • Ningle Terrace
    2.5 km
  • Furano Ski Resort
    3.8 km
  • Tokachidake Bogakudai Observation Tower
    25.7 km
  • Shirogane Blue Pond
    26.1 km
  • Shirahige Falls
    26.5 km
  • Michi-no-Eki Biei Okanokura
    28.6 km
  • Patchwork no Michi
    29.6 km
  • Hokuseino-oka Observatory Park
    29.9 km
  • Zerubunoka Atomunooka
    30.2 km
Nearby landmarks
  • Alpine Visitor Center
    290 m
  • Kitanomine Gondola
    370 m
  • Leisure Guide Asobiya
    390 m
  • Furano PETIT FLEUR
    390 m
  • Kitanomine Swift Lift No.1
    530 m
  • Furano Delice
    870 m
  • Furano Nature School
    880 m
  • Asahigaoka Park
    1.1 km
  • Restaurant Nord
    1.1 km
  • Furanonishi Hospital
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • 1 preschool child (0-5 years old) per adult can stay sharing the existing bed(s). Elementary school children can stay with an additional fee of JPY 880 per night per child and and an extra bed fee.
  • If you are staying for a long period, the property will clean your room(s) every 4 days. The property can do so more frequently with an extra charge of JPY 1500 per time.
  • If you are staying with your child(ren) with a half board plan, they can have breakfast and dinner with an extra charge as follows;
    Preschool children: JPY 1650 per child per day Elementary school children: JPY 2200 per child per day
  • The dinner time is divided into 2 parts.
    1st: 05:45-07:30 PM
    2nd: 07:45-09:30 PM (Last order at 09:00 PM)
  • Transport services
    1, To (from) Furano station
    Need a reservation and please contact the property beforehand.
    2, To (from) the ski resort
    1 minute from the property.
  • The Winery Tour
    The tour is free to join and starts at 3:50 PM every day 8up to 15 people a day).
    Please make a reservation on the hotel official website by the day before and they will stop taking new applicants once all the places are taken.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until22:00
  • Check-out until11:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)2200 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 33
  • Year property opened2018
Parking
  • Daily parking fee0 JPY

Reviews of Winery Hotel & Condominium HITOHANA from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.7
Facilities9.2
Location8.6
Service9.5
Value for money9.1
High score for Furano
Rating
9+ Exceptional (65)
8-9 Excellent (13)
7-8 Very Good (6)
6-7 Good (1)
<6 Below Expectation (0)
Time of the year
Mar - May (13)
Jun - Aug (37)
Sep - Nov (9)
Dec - Feb (26)

Show reviews that mention 

Showing 85 verified guest comments
12345
10.0
Exceptional
WING from Hong Kong SAR, China
Couple
Standard Hollywood Twin Room - Non-Smoking
Stayed 1 night in June 2019

Nice hotel”

There was a parking space which was within a 2-min walk to the hotel. The hotel was about 10-min away from the city centre by driving. The room was so spacious and the beds were very comfortable. There was free laundrette (2 washing machines and 2 drying machines) on the ground floor and the detergent would automatically pump in, but be careful of the long queue. The staff were nice. We tried the buffet breakfast which costed around 1045 yen per person and it was nice although the buffet line is not large enough. Highly recommended!

Reviewed July 09, 2019

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Thank you for staying with us and taking the time to share your wonderful reviews and the perfect scores. We are truly happy to hear that our team was nice. Sorry for the inconvenience of the free laundry corner. We are making improvements, such as providing additional machines in the near future. Thank you very much for your valuable comments. We will continue to work hard to make our guests comfortable during the holidays. We hope to see you again soon. Thank you and my most sincere regards Receptionist: Nguyen Thu Ha

Responded September 04, 2019
Winery Hotel & Condominium HITOHANA
10.0
Exceptional
Mahitorn from Thailand
Group
Standard Hollywood Twin Room - Non-Smoking
Stayed 2 nights in February 2019

Best hotel of our trip”

Peaceful and calm hotel located near Kitanomine Ski area and Asobiya. Very helpful and excellent service mind staff. The rooms are very clean, comfortable bed. Delicious breakfast. Onsen is not crowded. (Actually, around 11 PM, there is only me in the Onsen room.) The hotel also provide shuttle bus for free between Furano ski area, Kitanomine ski area and Furano station.

Reviewed March 04, 2019

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We do apologize for late replying Thanks so much for staying with us and for your precious feedback. we are planning to improve more services to welcome the next flower season in this summer and the ski season in the next year so please visit Furano again so that we will have more opportunities to serve you Sincerely The Winery & Condominium HITOHANA Hotel Receptionist: Trinh

Responded March 22, 2019
Winery Hotel & Condominium HITOHANA
10.0
Exceptional
Annie from Australia
Couple
Standard Hollywood Twin Room - Non-Smoking
Stayed 3 nights in January 2019

Excellent hotel.”

My partner and I really enjoyed staying at the Winery Hotel and Condominium. The staff were lovely and spoke English well which made it really easy for us. There is a shuttle to the ski fields, into town and to supermarkets everday. The hotel itself is beautiful, everything was brand new and clean. Would highly recommend to anyone.

Reviewed January 19, 2019

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Thank you for your stay. Sorry for the late reply to the review. We are glad to use the shuttle bus to the ski resort and Furano city. Also,weI think that the English skills of the staff are not entirely satisfactory, but we will make an effort from now on. We hope see you again at HITOHANA. Thank you!

Responded February 12, 2019
Winery Hotel & Condominium HITOHANA
9.6
Exceptional
Gary from Malaysia
Solo traveler
Standard Hollywood Twin Room - Non-Smoking
Stayed 8 nights in February 2019

Fantastic Newish Hotel”

This was a very nice place to stay, at a reasonable price. Room was fantastic, with kitchenette (microwave, stove top, sink, refrigerator, plates, knives forks & spoons, and cooking pots & pans), nice shower room, seperate toilet, & comfortable area for personal hygiene or makeup. Room safe, TV (I could cast to it from my phone, but most default channels were japanese), table & chairs, a recliner lounging chair. For all guests there was a free wifi, free washer dryer, & a nice Japanese style public bath (nice and hot). There was a scheduled shuttle bus to the ski slopes during the day, and a few shuttle runs in the evening to the center of Furano (railway station). There was a lounge near reception, where most late afternoons or evenings there was some activity (I didn't use much, except for one night doing sake tasting), and a restaurant, which I used only once given a range of restaurants available nearby. Ski locker was good. Hard pillow, but I never asked for a soft one.

Reviewed March 06, 2019

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We are so sorry for late replying. We are really glad to hear your kind feedback, we are a brand new hotel, therefore, we still have a lot of shortcomings during the time you stayed with us. However, your compliments will be motivations for us to make further more efforts to serve you. This ski reason has gone but we are expecting a wonderful flower season in the summer with a thousands of beautiful garden near our hotel, please come and join us, we really hope to have more chance to serve you. Hope to see you again at The Winery and Condominium HITOHANA Hotel. Receptionist: Trinh

Responded March 22, 2019
Winery Hotel & Condominium HITOHANA
10.0
Exceptional
pattamavadee from Singapore
Couple
Standard Hollywood Twin Room - Non-Smoking
Stayed 1 night in February 2019

Exceptional”

Great location, really pleasant and clean rooms, bus service to furano station, Furano ski, Gondola,good breakfast but the thing that makes this such a good place to stay. All of the people are incredibly helpful and generous with their time and advice this was one of the nicest places.

Reviewed February 15, 2019

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We are so sorry for late replying. Thank you very much for choosing our hotel in your last trip, your positive remarks will help us to make more attempts to satisfy us. If you visit Funano again please do hesitate to give us more chance to serve you. Really hope to see you again. The Winery & Condominium HITOHANA Hotel. Receptionist: Trinh

Responded March 22, 2019
Winery Hotel & Condominium HITOHANA
10.0
Exceptional
Jacqueline from Singapore
Family with young children
Standard Twin Room
Stayed 3 nights in May 2019

Best hotel in Furano”

This is the best hotel in Furano. We had stayed many hotels in Furano, this is one of the best we had stayed with. Recommended to those with young kids. The hotel is consider spacious and great location. Parking is quite far up the mountain. Hotel staffs provide great service and the breakfast is wonderful. My kid love it! However, the onsen space is quite limited.

Reviewed May 29, 2019

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Thank you for staying with us and thank you so much for your nice feedback. Your good review will be a strong motivation for us to put more efforts to repay your expectations and your compliments. If you visit Furano again, please give us more opportunities to serve you, we are always willing to welcome you. Look forward to seeing you again. The Winery & Condominium HITOHANA Hotel. Receptionist: Trinh Thi Trinh

Responded June 01, 2019
Winery Hotel & Condominium HITOHANA
10.0
Exceptional
James from Singapore
Couple
Standard Twin Room
Stayed 4 nights in December 2018

New clean and overall good hotel”

Hotel is walking distance to the ski resort and 7-11. Provides shuttle buses and hotel staff were accommodating to our requests to use the shuttle bus outside of scheduled times. Clean and nice rooms with good amenities. Highly recommended.

Reviewed January 04, 2019

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Thank you for your stay. Sorry for the late reply to the review. We are really glad to hear that. We hope see you again next season. Thank you!

Responded February 12, 2019
Winery Hotel & Condominium HITOHANA
10.0
Exceptional
Stuart from Australia
Group
Standard Triple Room
Stayed 4 nights in February 2019

Value for money”

Booked when in its first snow season so the price may have discounted. Great location, a short stroll up the hill to the slopes, and if you're feeling game you can ski down the road home each night. The breakfast buffet had great variety and was very filling. The assistant for the drying room was a luxury I had not had before at this price.

Reviewed November 03, 2019

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Thank you for staying with us and taking the time to share your wonderful review with other travelers. We are thrilled to hear that you enjoyed your stay. Your compliment give us motive power for effort improve our service more. Thank you again. We hope to have a chance to served you one more times when you visit Furano town. Thanks & Best Regards, Receptionist: Nguyen Thu Ha.

Responded November 26, 2019
Winery Hotel & Condominium HITOHANA
9.6
Exceptional
Melissa from Singapore
Group
Standard Triple Room
Stayed 1 night in September 2019

Very nice I guess you could call a boutique hotel”

Very classy feel of the rooms. A little like boutique hotel. Spacious and big consider for Japanese rooms standard. Driving is definitely preferred and there’s free parking available. They serve western Japanese food hence it was a change from your usual after many days of pure Japanese food. One recommendation would be to have more than one key to a room as it can get quite inconvenient to go out if one of the guest decides to go out. Staff speaks good English. Otherwise very very cosy place and highly recommended.

Reviewed September 22, 2019

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Thank you for staying and taking your time to give us and other travelers your detail reviews about our hotels. We were really glad to hear that you enjoyed staying with us and satisfied with our service. Your positive feedback will be a strong motivation for us to make a further efforts. We also do apologize for our mistake that we actually have the spare key free of charge but we forget to suggest you, we will learn from this experience. If you come back Furano, please give us more opportunities to serve you. Look forwards to seeing you again. The Winery & Condominium HITOHANA Hotel Receptionist: Trinh Thi Trinh

Responded September 22, 2019
Winery Hotel & Condominium HITOHANA
10.0
Exceptional
kai from Hong Kong SAR, China
Couple
Standard Hollywood Twin Room - Non-Smoking
Stayed 4 nights in February 2019

Wonderful stay”

Brand new hotel with high quality facilities, cant believe the price was so cheap. I guess it will go up once they have built up their reputation. Come to enjoy while the price is still cheap

Reviewed February 24, 2019

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We do apologize for late replying. Many thanks for your staying and positive comments, we will make further more efforts to satisfy you in the near future, please give us more opportunities to serve us. Look forward to seeing you again. The Winery & Condominium HITOHANA Hotel Receptionist: Trinh

Responded March 22, 2019
Winery Hotel & Condominium HITOHANA
10.0
Exceptional
DIKI from China
Solo traveler
Superior Twin Room
Stayed 1 night in January 2019

good location in skating Area and best facilities in Furano”

Nice new hotel, hotel staffs are all very helpful and kind. The best hotel during my stay in Japan

Reviewed February 05, 2019

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Thank you for your stay. Sorry for the late reply to the review. We are really glad to hear that. We hope see you again at HITOHANA. Thank you!

Responded February 12, 2019
Winery Hotel & Condominium HITOHANA
10.0
Exceptional
chiayen from Malaysia
Family with teens
Standard Triple Room
Stayed 1 night in March 2019

Exceptional”

Hotel very modern and big. Free washing machine and dryer. Love it!! Reception Staff is very helpful!!

Reviewed April 02, 2019

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Thank you for stay and your great compliments for us. We are extremely glad to know that you were satisfied with our service and facilities. Your nice remarks will be a strong incentive for all of us - The HITOHANA hotel staff to make more efforts to return your great affection for us. We are looking forward to seeing you again. Best regards The Winery&Condominium HITOHANA Hotel Receptionist: Trinh Thi Trinh

Responded April 03, 2019
Winery Hotel & Condominium HITOHANA
9.2
Exceptional
Angela from Australia
Couple
Superior Twin Room
Stayed 7 nights in February 2019

Great stay”

We enjoyed staying here. Perfect location for the mountain and snowboarding, free shuttle bus to town is a great addition as well. The place is brand new, very very clean and staff are very attentive. My only suggestion to the hotel would be to offer an eco option to give guests the option to not have new towels everyday. We found it a little bit wasteful. Overall a great stay, would recommend.

Reviewed February 19, 2019

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we are sorry for late replying We really appreciate your positive and constructive remarks. Your feedback will be a motivation for us to attempt more. We are also trying to improve and develop more with reference to your suggestions. Please give us more suggestions so that we can serve you to the best. Look forward to seeing you again at The Winery & Condominium HITOHANA Hotel Best regards Receptionist: Trinh

Responded March 22, 2019
Winery Hotel & Condominium HITOHANA
9.2
Exceptional
Kendrick from Singapore
Family with young children
Superior Hollywood Twin Room
Stayed 2 nights in August 2019

Nice location, comfortable rooms for families”

Location was decent - 5-10min drive from the main streets in Furano. Room was comfortable and good for families with kids. The laundry and dryer were free so good for a Pitstop. Staff were helpful and served with a smile. There was free carpark about 3min walk from hotel so it’s convenient.

Reviewed August 12, 2019

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Thank you for staying with us and taking the time to share your comment with other traveler. I am very pleased to hear that our team was very helpful and accommodating. We are also delighted to hear that you enjoyed our spacious and comfortable room. We hope you will give us the opportunity to serve you in the near future as well. Thanks & Best Regards, Receptionist: Nguyen Thu Ha

Responded September 03, 2019
Winery Hotel & Condominium HITOHANA
9.6
Exceptional
wannapa from Thailand
Family with teens
Standard Triple Room
Stayed 1 night in February 2019

Exceptional”

All staffs are very nice and helpful. Very nice room . Many of the staffs can speak perfect English and that is so much advantage for being in Hapan.

Reviewed February 27, 2019

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We are sorry for late replying Many thanks for your stay with us and we really happy to receive your positive compliments for us. We still have a lot of shortcomings but we will make more attempt to repay your praises. We really hope to have chance to serve you more in the next ski season Sincerely The Winery & Condominium HITOHANA Hotel Receptionist: Trinh

Responded March 22, 2019
Winery Hotel & Condominium HITOHANA
8.8
Excellent
Qizan from Singapore
Family with young children
Deluxe Hollywood Twin Room
Stayed 2 nights in June 2019

Exceptional except for a little incident”

We had an exceptional stay at Hitohana. It was the almost perfect ending to our holiday in Hokkaido except for a small incident. We stated that cleaning is not required, and left the instruction on the door as well. While we were out, the cleaner came in and removed our bedsheets, pillowcases and towels, and left the quilt on the sofa, and our bed unmade. The strange thing is, the cleaner left my kids' pajamas and toys on the bed, at the exact position where we left them! The hotel staff were nice enough to offer another room to us. I requested for an official explanation but I have not heard from the hotel yet. It was almost perfect. Nonetheless, I would stay at Hitohana again if I were to return to Furano in future.

Reviewed June 22, 2019

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Thank you very much for staying at Winery Hotel & Condominium HITOHANA. During your stay, we were very sorry for making you uncomfortable due to cleaning mistake.We asked cleaning staff and checked about cleaning deficiencies. Despite the fact that there was no need for cleaning and the tag (cleaning is not required) attached, we entered the room because of cleaning staff's carelessness. In addition, normally after cleaning, cleaning leader does the final check whether there are defects in the cleaning process or not, but we are really ashamed to say that we did not check because cleaning leader thought that your room does not require cleaning service originally.We always instruct and educate cleaning staff to be careful when entering rooms, but we are truly sorry that such an incident has occurred. We are sincerely sorry that inconvenience It is a selfish request, but we truly hope you will give us more opportunities to serve you in the next time Front Office Manager: Naohiro Habu

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Winery Hotel & Condominium HITOHANA
9.6
Exceptional
Aggy from Hong Kong SAR, China
Family with young children
Standard Twin Room
Stayed 4 nights in July 2019

Absolutely a pleasant stay”

We had young kids and needed extra help. The hotel staffs were extremely helpful. We will return!

Reviewed July 09, 2019

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Thank you for staying with us and taking the time to share your compliment and the high score. We are truly happy to hear that our team was amazing. As a new hotel we will continue working hard to make our guests holidays an unforgettable experience. We hope to have the pleasure of welcoming you back the next time you visit Furano. Thanks & Best Regards, Receptionist: Nguyen Thu Ha

Responded September 04, 2019
Winery Hotel & Condominium HITOHANA
9.2
Exceptional
LEE from Malaysia
Couple
Standard Twin Room
Stayed 1 night in June 2019

Nice hotel”

Consider small hotel but with good surrounding environment. I love the view from my room, can enjoy moment of peaceful when having a coffee tea. Good space in room also. Friendly staff with free laundry and hot spring bath. Hope can spend more days here

Reviewed July 04, 2019

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Thank you for staying with us and for spending your time giving us such an emotional feedback. We are also hoping that we will have more chances to serve you in the next time. Flowers is the most beautiful in Furano during this time, come here and enjoy thousands of wonderful flowers with us, please. We are truly looking forward to serving you again. Thanks & Best Regards The Winery & Condominium HITOHANA Hotel Receptionist: Trinh Thi Trinh

Responded July 05, 2019
Winery Hotel & Condominium HITOHANA
10.0
Exceptional
CHAOCHIH from Taiwan
Family with teens
Standard Hollywood Twin Room - Non-Smoking
Stayed 1 night in June 2019

Wonderful”

Very good hotel!

Reviewed July 01, 2019

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Thank you for staying with us and for your nice comment. We will put more efforts to repay your compliment. Hope to have more opportunities to serve you in the near future. Thanks and Best Regards The Winery & Condominium HITOHANA Hotel Receptionist: Trinh Thi Trinh

Responded July 05, 2019
Winery Hotel & Condominium HITOHANA
9.6
Exceptional
Cherrie from Japan
Solo traveler
Superior Twin Room
Stayed 4 nights in August 2020

Great”

No complaints. Great place to stay (came during summer)

Reviewed September 19, 2020

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