
Winery Hotel & Condominium HITOHANA
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Furano part of Furano, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Shirogane Blue Pond. This 3-star property features restaurant to make your stay more indulgent and memorable.
Car park
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Laundry service
Room service
Nice hotel”
There was a parking space which was within a 2-min walk to the hotel. The hotel was about 10-min away from the city centre by driving. The room was so spacious and the beds were very comfortable. There was free laundrette (2 washing machines and 2 drying machines) on the ground floor and the detergent would automatically pump in, but be careful of the long queue. The staff were nice. We tried the buffet breakfast which costed around 1045 yen per person and it was nice although the buffet line is not large enough. Highly recommended!
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Thank you for staying with us and taking the time to share your wonderful reviews and the perfect scores. We are truly happy to hear that our team was nice. Sorry for the inconvenience of the free laundry corner. We are making improvements, such as providing additional machines in the near future. Thank you very much for your valuable comments. We will continue to work hard to make our guests comfortable during the holidays. We hope to see you again soon. Thank you and my most sincere regards Receptionist: Nguyen Thu Ha
Best hotel of our trip”
Peaceful and calm hotel located near Kitanomine Ski area and Asobiya. Very helpful and excellent service mind staff. The rooms are very clean, comfortable bed. Delicious breakfast. Onsen is not crowded. (Actually, around 11 PM, there is only me in the Onsen room.) The hotel also provide shuttle bus for free between Furano ski area, Kitanomine ski area and Furano station.
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We do apologize for late replying Thanks so much for staying with us and for your precious feedback. we are planning to improve more services to welcome the next flower season in this summer and the ski season in the next year so please visit Furano again so that we will have more opportunities to serve you Sincerely The Winery & Condominium HITOHANA Hotel Receptionist: Trinh
Excellent hotel.”
My partner and I really enjoyed staying at the Winery Hotel and Condominium. The staff were lovely and spoke English well which made it really easy for us. There is a shuttle to the ski fields, into town and to supermarkets everday. The hotel itself is beautiful, everything was brand new and clean. Would highly recommend to anyone.
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Thank you for your stay. Sorry for the late reply to the review. We are glad to use the shuttle bus to the ski resort and Furano city. Also,weI think that the English skills of the staff are not entirely satisfactory, but we will make an effort from now on. We hope see you again at HITOHANA. Thank you!
Fantastic Newish Hotel”
This was a very nice place to stay, at a reasonable price. Room was fantastic, with kitchenette (microwave, stove top, sink, refrigerator, plates, knives forks & spoons, and cooking pots & pans), nice shower room, seperate toilet, & comfortable area for personal hygiene or makeup. Room safe, TV (I could cast to it from my phone, but most default channels were japanese), table & chairs, a recliner lounging chair. For all guests there was a free wifi, free washer dryer, & a nice Japanese style public bath (nice and hot). There was a scheduled shuttle bus to the ski slopes during the day, and a few shuttle runs in the evening to the center of Furano (railway station). There was a lounge near reception, where most late afternoons or evenings there was some activity (I didn't use much, except for one night doing sake tasting), and a restaurant, which I used only once given a range of restaurants available nearby. Ski locker was good. Hard pillow, but I never asked for a soft one.
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We are so sorry for late replying. We are really glad to hear your kind feedback, we are a brand new hotel, therefore, we still have a lot of shortcomings during the time you stayed with us. However, your compliments will be motivations for us to make further more efforts to serve you. This ski reason has gone but we are expecting a wonderful flower season in the summer with a thousands of beautiful garden near our hotel, please come and join us, we really hope to have more chance to serve you. Hope to see you again at The Winery and Condominium HITOHANA Hotel. Receptionist: Trinh
Exceptional”
Great location, really pleasant and clean rooms, bus service to furano station, Furano ski, Gondola,good breakfast but the thing that makes this such a good place to stay. All of the people are incredibly helpful and generous with their time and advice this was one of the nicest places.
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We are so sorry for late replying. Thank you very much for choosing our hotel in your last trip, your positive remarks will help us to make more attempts to satisfy us. If you visit Funano again please do hesitate to give us more chance to serve you. Really hope to see you again. The Winery & Condominium HITOHANA Hotel. Receptionist: Trinh
Best hotel in Furano”
This is the best hotel in Furano. We had stayed many hotels in Furano, this is one of the best we had stayed with. Recommended to those with young kids. The hotel is consider spacious and great location. Parking is quite far up the mountain. Hotel staffs provide great service and the breakfast is wonderful. My kid love it! However, the onsen space is quite limited.
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Thank you for staying with us and thank you so much for your nice feedback. Your good review will be a strong motivation for us to put more efforts to repay your expectations and your compliments. If you visit Furano again, please give us more opportunities to serve you, we are always willing to welcome you. Look forward to seeing you again. The Winery & Condominium HITOHANA Hotel. Receptionist: Trinh Thi Trinh
New clean and overall good hotel”
Hotel is walking distance to the ski resort and 7-11. Provides shuttle buses and hotel staff were accommodating to our requests to use the shuttle bus outside of scheduled times. Clean and nice rooms with good amenities. Highly recommended.
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Thank you for your stay. Sorry for the late reply to the review. We are really glad to hear that. We hope see you again next season. Thank you!
Value for money”
Booked when in its first snow season so the price may have discounted. Great location, a short stroll up the hill to the slopes, and if you're feeling game you can ski down the road home each night. The breakfast buffet had great variety and was very filling. The assistant for the drying room was a luxury I had not had before at this price.
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Thank you for staying with us and taking the time to share your wonderful review with other travelers. We are thrilled to hear that you enjoyed your stay. Your compliment give us motive power for effort improve our service more. Thank you again. We hope to have a chance to served you one more times when you visit Furano town. Thanks & Best Regards, Receptionist: Nguyen Thu Ha.
Very nice I guess you could call a boutique hotel”
Very classy feel of the rooms. A little like boutique hotel. Spacious and big consider for Japanese rooms standard. Driving is definitely preferred and there’s free parking available. They serve western Japanese food hence it was a change from your usual after many days of pure Japanese food. One recommendation would be to have more than one key to a room as it can get quite inconvenient to go out if one of the guest decides to go out. Staff speaks good English. Otherwise very very cosy place and highly recommended.
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Thank you for staying and taking your time to give us and other travelers your detail reviews about our hotels. We were really glad to hear that you enjoyed staying with us and satisfied with our service. Your positive feedback will be a strong motivation for us to make a further efforts. We also do apologize for our mistake that we actually have the spare key free of charge but we forget to suggest you, we will learn from this experience. If you come back Furano, please give us more opportunities to serve you. Look forwards to seeing you again. The Winery & Condominium HITOHANA Hotel Receptionist: Trinh Thi Trinh
Wonderful stay”
Brand new hotel with high quality facilities, cant believe the price was so cheap. I guess it will go up once they have built up their reputation. Come to enjoy while the price is still cheap
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We do apologize for late replying. Many thanks for your staying and positive comments, we will make further more efforts to satisfy you in the near future, please give us more opportunities to serve us. Look forward to seeing you again. The Winery & Condominium HITOHANA Hotel Receptionist: Trinh
good location in skating Area and best facilities in Furano”
Nice new hotel, hotel staffs are all very helpful and kind. The best hotel during my stay in Japan
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Thank you for your stay. Sorry for the late reply to the review. We are really glad to hear that. We hope see you again at HITOHANA. Thank you!
Exceptional”
Hotel very modern and big. Free washing machine and dryer. Love it!! Reception Staff is very helpful!!
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Thank you for stay and your great compliments for us. We are extremely glad to know that you were satisfied with our service and facilities. Your nice remarks will be a strong incentive for all of us - The HITOHANA hotel staff to make more efforts to return your great affection for us. We are looking forward to seeing you again. Best regards The Winery&Condominium HITOHANA Hotel Receptionist: Trinh Thi Trinh
Great stay”
We enjoyed staying here. Perfect location for the mountain and snowboarding, free shuttle bus to town is a great addition as well. The place is brand new, very very clean and staff are very attentive. My only suggestion to the hotel would be to offer an eco option to give guests the option to not have new towels everyday. We found it a little bit wasteful. Overall a great stay, would recommend.
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we are sorry for late replying We really appreciate your positive and constructive remarks. Your feedback will be a motivation for us to attempt more. We are also trying to improve and develop more with reference to your suggestions. Please give us more suggestions so that we can serve you to the best. Look forward to seeing you again at The Winery & Condominium HITOHANA Hotel Best regards Receptionist: Trinh
Nice location, comfortable rooms for families”
Location was decent - 5-10min drive from the main streets in Furano. Room was comfortable and good for families with kids. The laundry and dryer were free so good for a Pitstop. Staff were helpful and served with a smile. There was free carpark about 3min walk from hotel so it’s convenient.
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Thank you for staying with us and taking the time to share your comment with other traveler. I am very pleased to hear that our team was very helpful and accommodating. We are also delighted to hear that you enjoyed our spacious and comfortable room. We hope you will give us the opportunity to serve you in the near future as well. Thanks & Best Regards, Receptionist: Nguyen Thu Ha
Exceptional”
All staffs are very nice and helpful. Very nice room . Many of the staffs can speak perfect English and that is so much advantage for being in Hapan.
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We are sorry for late replying Many thanks for your stay with us and we really happy to receive your positive compliments for us. We still have a lot of shortcomings but we will make more attempt to repay your praises. We really hope to have chance to serve you more in the next ski season Sincerely The Winery & Condominium HITOHANA Hotel Receptionist: Trinh
Exceptional except for a little incident”
We had an exceptional stay at Hitohana. It was the almost perfect ending to our holiday in Hokkaido except for a small incident. We stated that cleaning is not required, and left the instruction on the door as well. While we were out, the cleaner came in and removed our bedsheets, pillowcases and towels, and left the quilt on the sofa, and our bed unmade. The strange thing is, the cleaner left my kids' pajamas and toys on the bed, at the exact position where we left them! The hotel staff were nice enough to offer another room to us. I requested for an official explanation but I have not heard from the hotel yet. It was almost perfect. Nonetheless, I would stay at Hitohana again if I were to return to Furano in future.
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Thank you very much for staying at Winery Hotel & Condominium HITOHANA. During your stay, we were very sorry for making you uncomfortable due to cleaning mistake.We asked cleaning staff and checked about cleaning deficiencies. Despite the fact that there was no need for cleaning and the tag (cleaning is not required) attached, we entered the room because of cleaning staff's carelessness. In addition, normally after cleaning, cleaning leader does the final check whether there are defects in the cleaning process or not, but we are really ashamed to say that we did not check because cleaning leader thought that your room does not require cleaning service originally.We always instruct and educate cleaning staff to be careful when entering rooms, but we are truly sorry that such an incident has occurred. We are sincerely sorry that inconvenience It is a selfish request, but we truly hope you will give us more opportunities to serve you in the next time Front Office Manager: Naohiro Habu
Absolutely a pleasant stay”
We had young kids and needed extra help. The hotel staffs were extremely helpful. We will return!
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Thank you for staying with us and taking the time to share your compliment and the high score. We are truly happy to hear that our team was amazing. As a new hotel we will continue working hard to make our guests holidays an unforgettable experience. We hope to have the pleasure of welcoming you back the next time you visit Furano. Thanks & Best Regards, Receptionist: Nguyen Thu Ha
Nice hotel”
Consider small hotel but with good surrounding environment. I love the view from my room, can enjoy moment of peaceful when having a coffee tea. Good space in room also. Friendly staff with free laundry and hot spring bath. Hope can spend more days here
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Thank you for staying with us and for spending your time giving us such an emotional feedback. We are also hoping that we will have more chances to serve you in the next time. Flowers is the most beautiful in Furano during this time, come here and enjoy thousands of wonderful flowers with us, please. We are truly looking forward to serving you again. Thanks & Best Regards The Winery & Condominium HITOHANA Hotel Receptionist: Trinh Thi Trinh
Wonderful”
Very good hotel!
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Thank you for staying with us and for your nice comment. We will put more efforts to repay your compliment. Hope to have more opportunities to serve you in the near future. Thanks and Best Regards The Winery & Condominium HITOHANA Hotel Receptionist: Trinh Thi Trinh
Great”
No complaints. Great place to stay (came during summer)
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