Volando Urai Spring Spa & Resort

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341, Wulai District, Taipei, Taiwan, 23341

Highlights

Great view

The setting overlooking a river pool is spectacular.
Great food & dining

Perfect location and the best cuisine i had in Taiwan.
Full-sized bathtubs

Excellent hot spring

Super relaxing onsen in my room which has a lovely balcony.

Absolutely loved this sanctuary!

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Airport transfer

Luggage storage

Breakfast

Room service

About us

Set on Wulai’s lush mountainside, Volando Urai Spring Spa & Resort blends lakeside onsen, panoramic lake and mountain views, and Atayal cultural touches. Two travelers can relax in soothing hot-spring baths, explore nearby waterfalls and trails or ride the scenic cable car. Designer rooms include A/C, complimentary Wi‑Fi and stocked toiletries; select rooms open to a balcony or terrace for tranquil vistas. Dine on diverse superior set meals at the restaurant or café, and join curated local tours and cultural programs on request for an authentic, art-filled stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Taipei are being booked every minute!
Service 9.3
Cleanliness 9.1
Room comfort and quality 9.1
Facilities 9.0

Based on 1,005 verified reviews

Service score out of 10
Cleanliness score out of 10
Room comfort and quality score out of 10
Facilities score out of 10
Location score out of 10
Value for money score out of 10
  • "We ould strongly recommend, and def come again!"
  • "Overall, the staff were very courteous and kind"
  • "Amazing service and the restaurant is incredible."
  • "Perfect location and the best cuisine i had in Taiwan."
  • "Best Hotel I've stay ever"
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Nearest transportation options

Wulaitai Station is within 1.02 km

See map

8.6Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Taipei Zoo
14.7 km
Elephant Mountain (aka Nangang District Hiking Trail)
17.6 km
Taipei 101
18.3 km
Chiang Kai-Shek Memorial Hall
18.6 km
Longshan Temple
19.2 km
Closest landmarks
Wulai Old Street
720 m
Wulai Atayal Museum
740 m
Yen Town Hot Spring
750 m
Full Moon Spa
750 m
Atangge Hot Spring
890 m

Good to know

Value for money8.2
Distance to city center32 Km
Location rating8.6
Nearest airportTaipei Songshan Airport (TSA)
Distance to airport21.5 km

Select your room

1/18

Rooftop Suite with Dinner

59 m²/635 ft²
Max 2 adults
1 double bed

8.6

Excellent

Room comfort
River view
1/15

Grand View room with Dinner

46 m²/495 ft²
Max 2 adults
1 double bed

8.8

Excellent

Room comfort
River view
1/11

Standard - Breakfast Included

53 m²/570 ft²
Max 3 adults
1 double bed
Preferred by Couples

8.5

Excellent

Room comfort
Mountain view
Top floor available
1/10

Twin Room with Balcony

59 m²/635 ft²
Max 2 adults
2 double beds

8.4

Excellent

Room comfort
Lake view
High floor
1/10

Grand View Room

46 m²/495 ft²
Max 2 adults
1 queen bed
1/9

Lake View Twin Room

46 m²/495 ft²
Max 2 adults
2 single beds

9.6

Exceptional

Room comfort
Lake view
1/8

Rooftop Suite

59 m²/635 ft²
Max 2 adults
1 queen bed
1/7

Rooftop Twin Suite

53 m²/570 ft²
Max 2 adults
2 single beds
1/5

Grandview Double Room, River View (Include French Dinner and American Breakfast)

46 m²/495 ft²
Max 3 adults
1 king bed
River view
1/4

【Mountain View】Deluxe Double Room

53 m²/570 ft²
Max 3 adults

Frequently asked questions

For your convenience when traveling around the city, Volando Urai Spring Spa & Resort provides shuttle service right where you need it making it simple for you to get to places conveniently.

Volando Urai Spring Spa & Resort has car park nearby for all guests traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

The average travel time to get from Volando Urai Spring Spa & Resort to the airport is 90 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

Volando Urai Spring Spa & Resort only allows visitors that are above 8 years old to reside at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more options.

Volando Urai Spring Spa & Resort has a total of 6 floors.

Verified past guests that have stayed at Volando Urai Spring Spa & Resort had an average nightly stay of 1 night at this property.

The average room rate for Volando Urai Spring Spa & Resort in the past month is 14317.83 TWD, compared to city's average of 2670.34 TWD.

Volando Urai Spring Spa & Resort can speak in 3 languages and supports widely used languages such as English and Mandarin Chinese for travelers visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

100.0% of our verified visitor reviews have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Volando Urai Spring Spa & Resort down in the review section.

Verified families with young children that have stayed at this property have given Volando Urai Spring Spa & Resort an average rating of 8.7. You can look up more specific customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

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More about Volando Urai Spring Spa & Resort

More about Volando Urai Spring Spa & Resort

Experience Tranquility and Luxury at Volando Urai Spring Spa & Resort

Nestled in the heart of Taipei, Taiwan, Volando Urai Spring Spa & Resort offers a serene and luxurious retreat for those seeking a peaceful escape from the bustling city. This 4-star hotel boasts a tranquil setting, stunning natural surroundings, and a range of indulgent amenities, making it the perfect destination for relaxation and rejuvenation. As you step into Volando Urai Spring Spa & Resort, you will be greeted by a sense of tranquility and serenity. The hotel's beautiful architecture blends seamlessly with the surrounding nature, creating a harmonious and peaceful atmosphere. With only 22 rooms, this boutique resort ensures an intimate and exclusive experience for each guest. Check-in at Volando Urai Spring Spa & Resort begins at 03:00 PM, allowing you to unwind and settle into your luxurious accommodations. The hotel offers a variety of room types, each elegantly designed and equipped with modern amenities to ensure your utmost comfort. Whether you choose a cozy Deluxe Room or indulge in the spaciousness of a Suite, you can expect a peaceful sanctuary where you can truly relax and recharge.

Indulge in Relaxation and Entertainment at Volando Urai Spring Spa & Resort

At Volando Urai Spring Spa & Resort, your relaxation and entertainment needs are well catered for. With a wide range of entertainment facilities, you can unwind and rejuvenate in style. Begin your journey to bliss with a soothing massage, expertly administered by skilled therapists. Feel your stress melt away as their healing hands work their magic, leaving you feeling refreshed and revitalized. After your massage, take a dip in the hot tub and let the warm, bubbling water envelop you. The hot tub provides the perfect setting to unwind and enjoy the serene surroundings of the resort. If you prefer a more traditional approach to relaxation, the sauna and steam room are available for your enjoyment. Step into the sauna and feel the heat cleanse your body, or indulge in the steam room and let the steam work its wonders on your skin. For the ultimate pampering experience, head to the spa and indulge in a range of luxurious treatments. From facials to body wraps, the spa offers a variety of services to cater to your individual needs. Whether you're looking to detoxify, hydrate, or simply unwind, the spa's expert therapists will ensure you leave feeling completely rejuvenated. At Volando Urai Spring Spa & Resort, your relaxation and entertainment are taken to new heights.

Convenience Facilities at Volando Urai Spring Spa & Resort

At Volando Urai Spring Spa & Resort, convenience is a top priority for guests. The resort offers a range of facilities to ensure a hassle-free and enjoyable stay. For the safety and peace of mind of guests, safety deposit boxes are available to store valuable belongings securely. The friendly and knowledgeable concierge team is also on hand to assist with any queries or requests, providing personalized recommendations for local attractions and arranging transportation. Stay connected throughout your stay with complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work, plan your itinerary, or simply stay in touch with loved ones, you can rely on the resort's reliable and high-speed internet connection. Additionally, the resort has a designated smoking area for guests who smoke. To ensure a seamless check-in and check-out process, Volando Urai Spring Spa & Resort offers express check-in/check-out services. This allows guests to save time and start enjoying their stay as soon as possible. For added convenience, the resort also provides luggage storage facilities, so guests can explore the area without the burden of carrying their bags. Lastly, daily housekeeping services are available to ensure that the rooms are always clean and comfortable for guests.

Convenient and Hassle-free Transport Facilities at Volando Urai Spring Spa & Resort

At Volando Urai Spring Spa & Resort, we understand the importance of convenient and hassle-free transportation for our guests. That's why we offer a range of transport facilities to ensure a seamless travel experience. For those arriving by air, our airport transfer service is available to pick you up from the airport and bring you directly to our resort. This service allows you to start relaxing and enjoying your stay with us from the moment you land. If you're looking to explore the beautiful surroundings of Taipei, our resort offers tours to popular attractions. Our knowledgeable guides will take you on an unforgettable journey, providing you with insights and stories about the local culture and history. For guests who prefer to drive, we provide valet parking and an onsite car park. You can rest assured that your vehicle will be safely parked while you indulge in our luxurious amenities. Additionally, we offer a shuttle service to and from nearby locations, making it easy for you to explore the city at your own pace. If you prefer to travel by taxi, our friendly staff can assist you with arranging a taxi service. Whether you need assistance with tickets for local attractions or require information about transportation options, our dedicated staff at the ticket service counter will be more than happy to assist you. At Volando Urai Spring Spa & Resort, we prioritize your comfort and convenience, which is why we provide a car park free of charge for our guests. This allows you to have peace of mind knowing that parking is taken care of during your stay. With our comprehensive range of transport facilities, your journey to and from Volando Urai Spring Spa & Resort will be stress-free, allowing you to focus on creating lasting memories and enjoying a truly rejuvenating experience.

Luxurious Room Facilities at Volando Urai Spring Spa & Resort

Indulge in the ultimate comfort and relaxation at Volando Urai Spring Spa & Resort, where every aspect of your stay is designed to exceed your expectations. The rooms at this exquisite resort are equipped with a range of top-notch facilities to ensure a truly memorable experience. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the outside heat. Wrap yourself in the plush bathrobes provided, adding a touch of luxury to your stay. Stay updated with the latest news by browsing through the daily newspaper available in your room. Style your hair effortlessly with the convenient hair dryer provided, saving you precious packing space. Entertainment is at your fingertips with the television offering a variety of channels to choose from. Quench your thirst with the well-stocked mini bar, offering a selection of refreshing beverages and snacks. Stay connected with the world through the satellite/cable TV, ensuring you don't miss out on your favorite shows. Keep your drinks and snacks chilled with the refrigerator, perfect for storing your favorite treats. At Volando Urai Spring Spa & Resort, every detail has been thoughtfully considered to provide you with an exceptional stay. Experience true comfort and relaxation with these outstanding room facilities, ensuring that your time here will be nothing short of extraordinary.

Indulge in Exquisite Dining at Volando Urai Spring Spa & Resort

At Volando Urai Spring Spa & Resort, dining is an experience that delights all the senses. The resort boasts a stunning restaurant that offers a gastronomic journey like no other. Nestled amidst lush greenery and overlooking the tranquil hot springs, the restaurant provides a serene and picturesque setting for guests to enjoy their meals. With a focus on fresh, locally sourced ingredients, the restaurant at Volando Urai Spring Spa & Resort offers a diverse menu that caters to all palates. From traditional Taiwanese delicacies to international cuisine, there is something to satisfy every craving. The talented chefs skillfully combine flavors and textures to create dishes that are not only visually appealing but also bursting with exquisite flavors. To ensure a truly memorable dining experience, the restaurant also offers impeccable service and a warm, inviting ambiance. Whether you choose to dine indoors or al fresco on the terrace, you can expect attentive staff who are dedicated to making your meal exceptional. With daily housekeeping, you can rest assured that the dining area is always clean and well-maintained, allowing you to fully immerse yourself in the culinary delights on offer. Indulge in a feast for the senses at Volando Urai Spring Spa & Resort's exceptional dining facilities.

Luxurious Room Options at Volando Urai Spring Spa & Resort for an Unforgettable Stay

Discover a range of exquisite room types at Volando Urai Spring Spa & Resort, each designed to cater to your comfort and preferences. The Grand View Room with Dinner offers a spacious 46 square meters of elegance, perfect for those seeking a cozy yet luxurious experience. For guests desiring a more expansive retreat, the Rooftop Suite with Dinner provides 59 square meters of refined space, complemented by stunning rooftop views. Families or groups will appreciate the Twin Room with Balcony, also 59 square meters, featuring two Double Beds and a private balcony for relaxing moments. The Lake View Twin Room offers 46 square meters of serene scenery, ideal for guests who want to enjoy picturesque vistas from their window. Additionally, the Superior room, spanning 53 square meters, provides a comfortable and stylish environment for a memorable stay. Booking these rooms through Agoda ensures you enjoy the best available prices, making your luxury escape more affordable. The platform offers a hassle-free booking experience, allowing you to secure your preferred room quickly and effortlessly. With Agoda’s reliable service and exclusive deals, your stay at Volando Urai Spring Spa & Resort will be both seamless and unforgettable, giving you peace of mind from reservation to check-out.

Discover the Tranquil Beauty of Wulai District in Taipei

Nestled in the lush mountainous region just outside Taipei, Wulai District is a hidden gem waiting to be explored. Known for its natural hot springs, breathtaking waterfalls, and rich indigenous culture, this charming district offers a serene escape from the hustle and bustle of the city. One of the main attractions in Wulai is the Wulai Old Street, a vibrant market lined with shops selling local handicrafts, traditional snacks, and souvenirs. Stroll along the narrow streets, soak in the lively atmosphere, and savor the delicious aroma of local delicacies like wild boar sausages and bamboo rice. For nature enthusiasts, a visit to Wulai Waterfall is a must. This magnificent waterfall cascades down from a height of 80 meters, creating a mesmerizing spectacle that will leave you in awe. Take a leisurely walk along the scenic trail that leads to the waterfall, and don't forget to capture the picture-perfect moments along the way. In addition to its natural beauty, Wulai is also home to the Atayal Museum, where you can learn about the indigenous Atayal people and their fascinating history and culture. Immerse yourself in traditional music, dance, and crafts, and gain a deeper understanding of Taiwan's diverse heritage. Whether you're seeking relaxation, adventure, or cultural immersion, Wulai District has something for everyone. Soak in the healing waters of the hot springs, hike through the picturesque mountains, or simply unwind and enjoy the tranquility of this enchanting destination. Discover the hidden treasures of Wulai District and create unforgettable memories in Taipei, Taiwan.

Getting to Volando Urai Spring Spa & Resort from Taipei's Nearest Airports

Volando Urai Spring Spa & Resort is a hidden gem nestled in the serene Wulai District of Taipei, Taiwan. To reach this tranquil retreat from Taipei's nearest airports, you have a few convenient options. If you arrive at Taiwan Taoyuan International Airport (TPE), the most straightforward way to reach Volando Urai Spring Spa & Resort is by taking a taxi or private transfer. The journey takes approximately 50 minutes, offering scenic views of the surrounding countryside. Alternatively, you can take a combination of public transportation. Start by taking the Airport MRT from TPE to Taipei Main Station, then transfer to the Wulai-bound MRT train. From the Wulai Station, you can catch a bus or taxi to the resort, which is about a 15-minute ride away. For those arriving at Taipei Songshan Airport (TSA), the journey to Volando Urai Spring Spa & Resort is even more convenient. You can easily hail a taxi or arrange a private transfer, and the travel time is around 40 minutes. If you prefer public transportation, you can take the MRT from Songshan Airport Station to Taipei Main Station, then follow the same route as mentioned earlier to reach the resort. Regardless of the airport you arrive at, the journey to Volando Urai Spring Spa & Resort is well worth it. As you leave the hustle and bustle of the city behind and immerse yourself in the natural beauty of Wulai District, you'll feel a sense of tranquility and rejuvenation that sets the tone for a truly memorable stay at this enchanting retreat.

Discover the Natural Wonders near Volando Urai Spring Spa & Resort

Nestled amidst the breathtaking beauty of Taipei, Volando Urai Spring Spa & Resort offers a serene escape from the bustling city life. Located near several natural landmarks, this resort is the perfect base for exploring the wonders of the surrounding area. One of the nearby attractions is the Yen Town Hot Spring, known for its healing properties and tranquil ambiance. Immerse yourself in the rejuvenating waters and let the stress melt away. Another must-visit spot is the Wulai Old Street, a charming village that showcases traditional Taiwanese culture. Stroll along the quaint streets, indulge in local delicacies, and browse through the unique shops. Nature enthusiasts will be delighted by the Neidong Forest Recreational Area, a verdant paradise that offers picturesque hiking trails and stunning views of the surrounding mountains. Be sure to visit the iconic Wulai Waterfall, cascading down from a height of 80 meters. The sight and sound of the rushing water are truly mesmerizing. For those seeking a more adventurous experience, the Jiajiuliao Water Slide is a thrilling attraction that promises hours of fun. Glide down the natural rock slide into the refreshing waters below, creating unforgettable memories with friends and family. Other nearby landmarks include the Atangge Hot Spring, Kabao Mnt, Songluo Lake, Wulai Atayal Museum, and Spring Paradise Wulai. Each of these attractions offers a unique glimpse into the natural beauty and cultural heritage of Taipei. After a day of exploration, retreat to the comfort of Volando Urai Spring Spa & Resort, where you can unwind in the resort's own hot spring baths and indulge in luxurious spa treatments. With its idyllic location and close proximity to these remarkable landmarks, Volando Urai Spring Spa & Resort is the ideal choice for travelers looking to immerse themselves in the natural wonders of Taipei.

A Gastronomic Delight: Surrounding Restaurants at Volando Urai Spring Spa & Resort

Located in the heart of Taipei, Volando Urai Spring Spa & Resort offers an array of dining options that will satisfy even the most discerning palates. Guests can indulge in authentic Taiwanese cuisine at Taiya Meishi Restaurant, where they can savor the flavors of A Jade Free-range Chicken and fresh Fish. For those craving a taste of local delicacies, Wu Lai Xiang Restaurant is a must-visit, serving up traditional dishes that showcase the rich culinary heritage of Taiwan. Dailei Resort offers a fusion of Asian and Western flavors, while Slate Snack Bar is perfect for a quick bite or a refreshing drink. Yun Lan Xiang Restaurant is known for its elegant ambiance and delectable seafood dishes, while Soyan offers a unique dining experience with its innovative menu featuring modern twists on classic Taiwanese dishes. With such a diverse range of dining options, guests at Volando Urai Spring Spa & Resort are guaranteed a gastronomic adventure right at their doorstep.

Luxury at an Unbeatable Price: Volando Urai Spring Spa & Resort

Escape to the enchanting Volando Urai Spring Spa & Resort in Taipei, Taiwan, where luxury meets affordability. With an average room price of just $637, this hidden gem offers a truly remarkable experience that won't break the bank. Compared to the average price of a hotel room in Taipei, which stands at $126, Volando Urai Spring Spa & Resort provides exceptional value for money. This tranquil oasis allows you to indulge in opulent accommodations, world-class amenities, and breathtaking views of the surrounding natural beauty, all at a fraction of the cost of other luxury hotels in the city. Whether you're seeking a romantic getaway or a rejuvenating spa retreat, Volando Urai Spring Spa & Resort offers an unparalleled experience that is worth every penny. Treat yourself to the ultimate luxury at an unbeatable price and create memories that will last a lifetime.

An Unforgettable Stay at Volando Urai Spring Spa & Resort

From the moment we arrived at Volando Urai Spring Spa & Resort, we knew we were in for a truly remarkable experience. The positive reviews we read beforehand were absolutely spot on! The hot springs were the best we've ever experienced, and the delicious dinner exceeded all expectations. Every aspect of our stay was perfect, from the impeccable service to the well-maintained and clean facilities. The staff at Volando Urai Spring Spa & Resort were exceptional in every way. They were not only polite and friendly, but also went above and beyond to ensure our comfort and satisfaction. Their professionalism and kindness truly made our stay memorable. The hot spring experience, whether in our room or the public bath houses, was incredibly relaxing and rejuvenating. We felt completely refreshed after indulging in the soothing waters. In addition to the outstanding service and hot springs, the food at Volando Urai Spring Spa & Resort was simply delicious. Each meal was a culinary delight, with a variety of flavors and dishes to choose from. The attention to detail and quality of the ingredients were evident in every bite. Overall, our stay was a delightful break from the hustle and bustle of Taipei, thanks to the friendly and accommodating staff, the serene hot springs, and the mouthwatering meals. We can't wait to come back soon and would highly recommend this resort to anyone seeking a truly unforgettable getaway.

Experience Luxury and Exceptional Service at Volando Urai Spring Spa & Resort

Discover a true oasis of tranquility and indulgence at Volando Urai Spring Spa & Resort in Taipei, Taiwan. With an impressive overall rating of 8.8, this stunning resort has garnered rave reviews from satisfied guests who have experienced its outstanding facilities, impeccable cleanliness, and exceptional staff performance. One of the standout features of Volando Urai Spring Spa & Resort is its remarkable staff performance, earning a remarkable score of 9.3. Guests have consistently praised the resort's attentive and friendly staff, who go above and beyond to ensure a memorable stay. From the warm welcome at check-in to the personalized service throughout your stay, the dedicated team at Volando Urai Spring Spa & Resort will make you feel like a valued guest from the moment you arrive. Another highlight of this luxurious retreat is the delectable food and dining options, receiving an impressive rating of 9.2. Indulge in a culinary journey as you savor the exquisite flavors and impeccable presentation of the resort's delectable dishes. Whether you choose to dine at the elegant on-site restaurant or enjoy a private meal in the comfort of your own room, the talented chefs at Volando Urai Spring Spa & Resort will delight your taste buds with their culinary creations. With its serene location and picturesque surroundings, Volando Urai Spring Spa & Resort offers a truly peaceful escape from the bustling city. While being nestled amidst lush greenery, the resort still boasts a convenient location, earning a commendable rating of 8.6. Situated just a short distance from Taipei's city center, guests can easily explore the vibrant attractions of the city before retreating to the tranquility of the resort. Immerse yourself in ultimate comfort and relaxation at Volando Urai Spring Spa & Resort, where every detail is meticulously designed to provide an unforgettable experience. With a remarkable overall rating of 8.8 and exceptional ratings for its facilities, cleanliness, comfort, and staff performance, this luxurious retreat promises to exceed your expectations and create cherished memories that will last a lifetime.

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Amenities and facilities

Excellent9.0

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Tours
Cleanliness and safety
  • Cashless payment service
  • First aid kit
  • Hot water linen and laundry washing
  • Room sanitization opt-out available
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Asian breakfast
  • Coffee shop
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Elevator
  • Food delivery
  • Invoice provided
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
Access
  • Adult-only property
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Ground floor available
  • Hair dryer
  • In-room safe box
  • Linens
  • Mini bar
  • Mosquito net
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
ABU Cuisine
  • Cuisine: French
SILIQ Restaurant
  • Cuisine: Asian, Chinese

Location

No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341, Wulai District, Taipei, Taiwan, 23341

Excellent8.6

Location

Airports
  • Taipei Songshan Airport (TSA)
    21.5 km 53 min drive
  • Taiwan Taoyuan International Airport (TPE)
    39.4 km 1.1 hour drive
Public transportation
  • Wulaitai Station
    1.0 km
  • Xindian Metro Station
    10.3 km 31 min drive
Hospital or clinic
  • Green Lake Clinic
    10.0 km
Cash withdrawal
  • ATM
    630 m 2 min drive

What's nearby

Popular landmarks
  • Taipei Zoo
    14.7 km
  • Elephant Mountain (aka Nangang District Hiking Trail)
    17.6 km
  • Taipei 101
    18.3 km
  • Chiang Kai-Shek Memorial Hall
    18.6 km
  • Longshan Temple
    19.2 km
  • Taipei Dome
    19.2 km
  • Ximending
    20.0 km
  • Shi Lin Night Market
    24.2 km
  • National Palace Museum
    25.8 km
  • Beitou Public Hotspring
    30.0 km
Nearby landmarks
  • Wulai Old Street
    720 m
  • Wulai Atayal Museum
    740 m
  • Yen Town Hot Spring
    750 m
  • Full Moon Spa
    750 m
  • Atangge Hot Spring
    890 m
  • Wulaitai Station
    1.0 km
  • Spring Paradise Wulai
    1.6 km
  • Jiajiuliao Water Slide
    2.2 km
  • Yun-hsien Park
    2.4 km
  • Wulai Waterfall
    2.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • The minimum age required to stay at this property is 8 years.
  • The Volando Urai Spring Spa & Resort does not accept visitors.
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • Starting on 1 January 2025, this hotel will no longer provide disposable amenities in accordance with government regulations. If you have any requirements during your stay, please do not hesitate to contact the front desk for assistance.
  • Please note that SPA services are subject to additional charges and advance reservation is required.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center32 Km
  • Travel time to airport (minutes)90
  • Airport transfer fee2200 TWD
The property
  • Year property opened2002
  • Number of floors6
  • Room voltage110
  • Number of rooms 22
  • Most recent renovation2015
  • Non-smoking rooms/floorsYes
  • Number of restaurants2
  • License Id / Local Tax ID/ Entity Name/53083676/馥蘭朵酒店股份有限公司

Property announcements

The public spa will be closed every Wednesday due to a public holiday.

Pets are strictly not allowed at the property.

Reviews of Volando Urai Spring Spa & Resort from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.4
  • 10
  • 9.6
  • 8.0
  • 10
  • 9.6
  • 8.4
  • 6.4
  • 10
  • 10

Most recent

From 868 reviews

  • Service score 9.3 out of 10 and is a high score in Taipei
  • Cleanliness score 9.1 out of 10 and is a high score in Taipei
  • Room comfort and quality score 9.1 out of 10 and is a high score in Taipei
  • Facilities score 9 out of 10 and is a high score in Taipei
  • Location score 8.6 out of 10 and is a high score in Taipei
  • Value for money score 8.2 out of 10 and is a high score in Taipei

Review summary

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Guests highly praised the great services provided by the hotel staff, as mentioned in multiple reviews. The atmosphere of the hotel is very relaxing, and guests enjoyed the onsen experience which was also mentioned by several reviewers. Many of the guests found their stay at the hotel to be an amazing experience as the beautiful lake view added to the overall charm of the hotel. Guests also appreciated the tasty food served at the hotel restaurant.

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Hot spring

Mentioned in 13 reviews
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100% Positive

Service

Mentioned in 13 reviews
sentiment-positive-indicator
61% Positive
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38% Unfavourable

Restaurant options

Mentioned in 8 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable

Value for money

Mentioned in 6 reviews
sentiment-positive-indicator
50% Positive
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50% Unfavourable

Breakfast

Mentioned in 5 reviews
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60% Positive
sentiment-negative-indicator
40% Unfavourable

Cleanliness

Mentioned in 5 reviews
sentiment-positive-indicator
20% Positive
sentiment-negative-indicator
80% Unfavourable

Location

Mentioned in 5 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
20% Unfavourable

Spa

Mentioned in 4 reviews
sentiment-positive-indicator
75% Positive
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25% Unfavourable

Check in

Mentioned in 3 reviews
sentiment-negative-indicator
100% Unfavourable
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  1. 10.0Exceptional

    JUNKO from Taiwan
    Couple
    Grand View room with Dinner
    Stayed 1 night in May 2025

    “I definitely want to come again!”

    Beautiful scenery and warm service, surprising service that includes snacks, dinner, late-night meals, and breakfast. The performances were also very enjoyable, and the room had a spacious hot spring bath. (Of course, the large public bath is also available.) CF is great (^^) It was the best stay. If I ever come to Taiwan again, I definitely want to visit again.

    Reviewed May 12, 2025
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  2. 9.6Exceptional

    JEONGHYUN from South Korea
    Group
    Lake View Twin Room
    Stayed 1 night in February 2026

    “My parents were very happy.”

    The hotel shuttle service was friendly from the start. I was worried about the distance, but it was unnecessary. After arriving, we explored the local market, rode the little train, visited the waterfall, enjoyed tea time, took a hot spring bath while overlooking the river, and had a delicious dinner course. It was the best. I want to go again!

    Reviewed March 20, 2026
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  3. 10.0Exceptional

    Jimin from South Korea
    Group
    Grand View room with Dinner
    Stayed 1 night in February 2026

    “Recommended trip to take with parents.”

    You will never be hungry here..! If you bring your parents, they will be satisfied with the bathroom and public bath with hot spring water in the room! I really appreciate the attention to detail, and it’s worth every penny! Plus, the handpan performance was very impressive. I want to come back when I have more time!

    Reviewed February 03, 2026
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  4. 9.6Exceptional

    TAKAKO from Japan
    Group
    Lake View Twin Room
    Stayed 1 night in February 2026

    “I was healed.”

    Last time I visited as a day trip, but this time I stayed overnight for the first time. It wasn’t mentioned on the website, but there was a taiko performance. The meals were Western-style, but with a concept of health, reflecting the idea of "food and medicine are from the same source." They were not salty and skillfully incorporated herbs and traditional Chinese medicine. The staff were all kind and thoughtfully answered my questions about the types of oolong tea. They mentioned, "We can prepare noodles as a late-night snack," but I was already full from the afternoon and dinner, so I couldn’t try it. The hot spring made my skin feel smooth. I will cherish the welcome bear keychain as a wonderful memory of Taiwan.

    Reviewed February 12, 2026
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  5. 10.0Exceptional

    Hyoung from Hong Kong SAR, China
    Family with young children
    Twin Room with Balcony
    Stayed 2 nights in February 2026

    “Exceptional”

    Very relaxing and healing, the hot spring public bath and private bath were all very satisfactory, with a great view of the river. After the bath, I felt all soft and clean. Best of all, there were great people here, so friendly and helpful; during our stay, we felt very welcomed! :) We would strongly recommend it and will definitely come again!

    Reviewed February 17, 2026
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