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The Westin Resort Guam
The Westin Resort Guam
The Westin Resort Guam
The Westin Resort Guam
The Westin Resort Guam
The Westin Resort Guam
The Westin Resort Guam

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8.2

Excellent

554 reviews

554 reviews

View7
Beach6
Housekeeping5
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Ypao Beach Park 120 m
UnderWater World 440 m
Gun Beach 630 m
Micronesia Mall 1.2 km
Two Lovers Point 1.9 km
Guam Premier Outlets 4.1 km
Chamorro Village 7.4 km
Fish Eye Marine Park 12.3 km
Ritidian Beach 14.2 km
Nearby landmarks
Biba Magic Theater 20 m
Ypao Beach Park 120 m
Tagada Amusement Park 210 m
JP Super Store 270 m
the Plaza 310 m
T Galleria by DFS, Guam 330 m
Tarza Magical Adventure Zone and Water Park 380 m
UnderWater World 440 m
Gun Beach 630 m
American Dialysis Center 970 m

The Westin Resort Guam

105 Gun Beach Road, Tumon Bay, Guam, Guam, 96913 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Tumon Bay, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Two Lovers Point as well as Tumon Beach nearby. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Guam

Check-in [24-hour]

Airport transport

Inside city center

310 meters to the Plaza

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Pets allowed

Exercise area

Swimming pool [outdoor]

Shuttle service

Complimentary WIFi in all rooms

This property is in high demand!

4 travelers have booked today.

Value for money7.6
Distance to city center0.1km
Location rating8.9
Nearest airportAntonio B. Won Pat International Airport (GUM) - Guam
Distance to airport3.7 km

Rooms available at The Westin Resort Guam

Excellent
Room comfort & quality

8.7

Suite Corner Room, 1 Bedroom Executive Suite, 1 King
...
  • Room size: 78 m²/840 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Ocean Front Suite, 1 Bedroom Suite, 2 Queen, Oceanfront
...
  • Room size: 80 m²/861 ft²
  • Sea view
  • 1 king bed
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Ocean Front Double, Guest room, 2 Queen, Oceanfront
...
  • Room size: 51 m²/549 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Ocean Front King, Guest room, 1 King, Oceanfront
...
  • Room size: 51 m²/549 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Suite Room, 1 Bedroom Suite, 2 Queen, Ocean view
...
  • Room size: 78 m²/840 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Ocean View Room, Guest room, 2 Queen, Ocean view
...
  • Room size: 39 m²/420 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Ocean View King, Guest room, 1 King, Ocean view
...
  • Room size: 39 m²/420 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Ocean Front Suite King, 1 Bedroom Suite, 1 King, Oceanfront
...
  • Room size: 80 m²/861 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Ocean View Double, Guest room, 2 Queen
...
  • Room size: 39 m²/420 ft²
  • Ocean view
  • 2 queen beds
Enter dates to see prices
Deluxe Ocean View King, Guest room, 1 King
...
  • Room size: 39 m²/420 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does The Westin Resort Guam have a hot tub?

A hot tub is one of the facilities available at The Westin Resort Guam.

What time is check-in and check-out at The Westin Resort Guam?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Resort Guam?

The Westin Resort Guam is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 70 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Westin Resort Guam also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Westin Resort Guam has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Guam with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Westin Resort Guam?

Start your mornings right, with the à la carte and continental breakfast options offered at The Westin Resort Guam. Full american breakfast is available for guests. There's an additional charge of 28 USD for adults and 30 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Westin Resort Guam?

The Westin Resort Guam features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at The Westin Resort Guam?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Westin Resort Guam. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at The Westin Resort Guam?

On-site venues and convenient event services make The Westin Resort Guam an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Westin Resort Guam?

The Westin Resort Guam does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The Westin Resort Guam?

The Westin Resort Guam is located in Tumon Bay, famous for good restaurants such as Desperados, Cafe Catcrea and Beachin' Shrimp.

What popular shopping places are close to The Westin Resort Guam?

Shopping options in The Westin Resort Guam’s Tumon Bay neighborhood include the Plaza, T Galleria by DFS, Guam and Acanta Mall.

What are popular attractions near The Westin Resort Guam?

The Westin Resort Guam is located in Tumon Bay area, which is famous for attractions such as Two Lovers Point, UnderWater World and Tarza Magical Adventure Zone and Water Park.

What popular beaches are close to The Westin Resort Guam?

The Westin Resort Guam is located in the Tumon Bay area, which includes Tumon Beach, Ypao Beach Park and Gun Beach.

What popular natural sightseeing spots are close to The Westin Resort Guam?

The Westin Resort Guam is located within Tumon Bay, which makes it conveniently close to natural sights including Bijia Point, Amantes Point and Collapsed ground.

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Explore the neighborhood

What people love about The Westin Resort Guam

  • 8.4

    Excellent
    Location

    "Thr hotel is clean, rooms spacious and hard to beat location."

    Randolph

    |

    July 24, 2022

  • 10

    Exceptional

    "Absolutely recommend going there!"

    kiseok

    |

    January 29, 2020

  • 9.2

    Exceptional

    "Beds are super soft and comfy."

    Eleanor

    |

    September 13, 2019

Overall rating:

8.2

Excellent
554 reviews
Cleanliness
8.3
Facilities
8.0
Location
8.9
Read all reviews >
What travelers say they love:
Nice view, nice staffs, very convenient
Veronica from Macau SAR, China
Solo traveler
More about The Westin Resort Guam

More about The Westin Resort Guam

The Westin Resort Guam

See the best of Guam with a stay at The Westin Resort Guam, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Go beyond the touristy and get deeper into the offerings of Guam with a stay at The Westin Resort Guam, located merely 1.9 km from Two Lovers Point.
The Westin Resort Guam offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Guam.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at The Westin Resort Guam guarantee a comfortable stay for all travelers. Some rooms at The Westin Resort Guam are equipped with air conditioning for your convenience. Some rooms at The Westin Resort Guam include special design features like a balcony or terrace. In-room entertainment such as television, is provided for guests in select rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Westin Resort Guam. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
The Westin Resort Guam offers unique recreational opportunities for all guests. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like snorkeling, non-motorized water sports and diving. If you like water sports, you'll appreciate the convenience of watersports equipment rentals and canoes provided by The Westin Resort Guam.
Have some easy fun without traveling far, while playing hiking trails at The Westin Resort Guam. Have fun with your friends or family, or even meet new people at the library, games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore Guam while in the city. Keep your vacation simple, with a visit to Tumon Beach just 330 m away, where the ocean breeze makes you instantly feel relaxed. The best way to remember your time in Guam is with a nice gift at Guam Premier Outlets located about 4.0 km away.

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Amenities and facilities
Excellent
Facilities

8

Most talked about facilities

Beach

20 mentions

Breakfast

8 mentions

Food & Dining

2 mentions

Internet

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • Japanese
  • Korean
  • Russian

Accessibility

  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Access some room by interior corridor
  • Adjustable height hand-held shower wand all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in all rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in all rooms
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Room and suites access through exterior corridor
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on some guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in some rooms
  • Valet parking outfitted for wheelchair
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all public hallways
  • Visual alarms in some guest rooms and suites
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Diving
  • Exercise area
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Food delivery
  • Gift/souvenir shop
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

Prego

  • Cuisine: Italian, Mediterranean
  • Menu: Buffet, A-la-carte

Starlight Barbecue

  • Cuisine: International, Grill/BBQ
  • Menu: Buffet, A-la-carte

Misty's Beach Bar

  • Cuisine: American
  • Menu: Buffet

Mix@ChaChaCha

  • Menu: Buffet

Issin

  • Cuisine: Japanese
  • Menu: Buffet

On The Rocks bar

  • Cuisine: Japanese

Taste

  • Cuisine: International
  • Menu: A-la-carte
Location
105 Gun Beach Road, Tumon Bay, Guam, Guam, 96913
Excellent
Location

8.9

Airports

  • Antonio B. Won Pat International Airport (GUM) - Guam
    3.7 km 12 min drive
  • Tinian International Airport (TIQ) - Northern Mariana Islands
    186.5 km

Public transportation

  • Guam Seal Bus Stop
    2.0 km
  • Iglecias Street Bus Stop
    8.3 km

Hospital or clinic

  • American Dialysis Center
    970 m

Shopping

  • Guam Premier Outlets
    4.1 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Ypao Beach Park
    120 m
  • UnderWater World
    440 m
  • Gun Beach
    630 m
  • Micronesia Mall
    1.2 km
  • Two Lovers Point
    1.9 km
  • Guam Premier Outlets
    4.1 km
  • Chamorro Village
    7.4 km
  • Fish Eye Marine Park
    12.3 km
  • Ritidian Beach
    14.2 km

Nearby landmarks

  • Biba Magic Theater
    20 m
  • Ypao Beach Park
    120 m
  • Tagada Amusement Park
    210 m
  • JP Super Store
    270 m
  • the Plaza
    310 m
  • T Galleria by DFS, Guam
    330 m
  • Tarza Magical Adventure Zone and Water Park
    380 m
  • UnderWater World
    440 m
  • Gun Beach
    630 m
  • American Dialysis Center
    970 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee70 USD
  • Distance from city center0.1km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)28.5 USD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors21
  • Number of restaurants3
  • Number of rooms 429
  • Room voltage210
  • Year property opened1997
  • Most recent renovation2006

Parking

  • Daily parking fee0 USD
Property announcements

Room images may not correspond to the actual room received.

Reviews of The Westin Resort Guam from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.3
Facilities8.0
Location8.9
Room comfort and quality8.7
Service8.2
Value for money7.6
High score for Guam
Rating
9+ Exceptional (132)
8-9 Excellent (93)
7-8 Very Good (72)
6-7 Good (38)
<6 Below Expectation (44)
Time of the year
Mar - May (83)
Jun - Aug (128)
Sep - Nov (91)
Dec - Feb (77)
All guests (554)
All room types
All languages

Show reviews that mention 

Showing 379 verified guest comments
12345
9.2
Exceptional
MEI from Taiwan
Group
Partial Ocean View, Guest room, 2 Queen, Partial ocean view
Stayed 2 nights in September 2019

The trainee at the reception is just too bad”

This would be the first time I rated the Westin hotel service so low given I had very bad experience here in GUAM. The trainee at the reception was checking my reservation for over 10 minutes, we were standing there, and then she referred me to the VIP counter where I am the JW member and deserved the service. She didn’t tell the staff my reservation and the second staff spent another 10 minutes checking my room again. I spent over 20 minutes doing check-in. I don’t know why this happened but I don’t think this is JW or Westin standard. The rest is all good, except the reception service.

Reviewed September 25, 2019

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10.0
Exceptional
Ma. from Philippines
Family with teens
Stayed 3 nights in March 2016

Great location, courteous and friendly staff.”

Very convenient location for the Tumon shuttle tram service whhich will get you around Guam, as the bus stop is right in front of the hotel. There is also a free Shuttle bus service that will take u to the hotel from the Galleria duty free shop that runs every 10 minutes. only disappointment: wifi is not free in the room.

Reviewed April 08, 2016

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9.2
Exceptional
Noel from China
Couple
Stayed 4 nights in February 2018

Great location”

Hotel is a bit old and sorry, but staff are great. The bathroom wasn't flushing properly but they got it fixed quickly. A bit overpriced but it's the same all over Guam especially Tumon area. Great beach though and had a good afternoon nap on white sands right in front of the hotel.

Reviewed December 01, 2018

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7.7
Very good
Wing from United Kingdom
Couple
Stayed 5 nights in July 2013

hotel with great private beach and close to shops”

location, beach and free wifi

The check in was smooth and fast, the room was clean with an amazing view. we stayed at the royal beach club level, our breakfast area was not crowded however with not a lot of selection. the perks of being at the royal beach club level includes free transportation (we had not used), cabana at beach only available to royal beach club members. location of the hotel is excellent, however it is not as convinent as the outrigger, since it is connected to the shoppping area. it was a less than 5 mins walk to DFS and other shoppings and food. The shops closes at 11 pm in guam, and theres not much to do at night, so its best to stay near the shopping area. There is a hut for beach gears rental on the westin beach area, the prices are reasonable. overall, it is an pretty good hotel, with a breath taking view of the guam ocean.

Reviewed July 26, 2013

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9.6
Exceptional
Scott from Guam
Couple
Superior Corner, Guest room, 1 King
Stayed 2 nights in July 2019

Staycation”

If you are looking for a weekend get away, this is the place to go. The Westin is just right above the center of Tumon and everything is within walking distance. The room was great and clean and had an ocean view with a view of the mountain in the back.

Reviewed July 30, 2019

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7.7
Very good
Sandra from France
Family with young children
Stayed 4 nights in November 2014

Tumon bay best is the sea!”

location is perfect, beach access and beach facilities are really good

the westin resort Guam is more a 4 stars hotel than a 5 stars. Food is over priced. Best is to go for the buffet (they have 2 buffets). Rooms are ok. The hotel has an excellent location and an excellent access to the beach with all facilities. Staff is really helpful. The Manager on Duty was outstanding.

Reviewed November 30, 2014

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8.4
Excellent
Molly from Australia
Family with young children
Stayed 7 nights in January 2017

Good location good location good location ”

We are traveling in a big group of 3 generations and aimed to spend lots of time at sea, Weston's direct access to beach allows us to have intermittent rests during the day. Part of the swimming pool remains in shade gives good shelter during hours of strong sun. Very calm waters vs nearby Nikko, which I think is important for snorkelling. Beach operator at Westin knows the site well and their friendly staff know exactly where to take us to find sea animals in a non disruptive manner which is important too! Convenience store, fast food & good quality eateries outside Westin within 15 mins walk a big plus, which means we don't have to rent a car for our entire trip, but only on days we need to venture farther south.

Reviewed February 03, 2017

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6.7
Good
Hyoun from South Korea
Family with young children
Stayed 5 nights in December 2014

Mostly OK, but...”

location and clean beach

I stayed at the hotel for five nights with my family. It was mostly good, but there was still room for improvement. First off, the toilet seat cover was broken on the first day. I called the service desk and the repairman came quickly to fix it. However, I felt if the staff had checked the room condition more thoroughly, they would have found the problem beforehand and fixed it so that a guest like me won't be bothered to ask for repair. Secondly, the cleaning staff didn't seem to clean the floor while I stayed. I left some piece of plastic wrapping on the floor (not on purpose, but I found it right before I headed for the beach and expected it would be gone after the cleaning staff make up the room). When I came back, obviouly they have made up my room but the plastic wrapping was still on the floor. Since it is a five-star hotel, I expected more thorough cleaning. Lastly, I have read positive comments about their breakfast buffet, but it was below my expectations. The "hot" water was lukewarm, waffles tasted like they have been cooked many hours ago, and the waiting staff didn't smile much in general. If they think their competitors are not only other hotels in Guam but also hotels in similar destinations (like those in southeast Asia), I think the staff should be more hospitable and smiling. Their unsmiling faces were such a striking contrast to the servers I saw in Phuket last year. Overall, my kids liked the sea there so I would probably visit Guam again. And I would probably stay at Westin because of its location. It's close enough to major restaurants and other shopping places but their beach is kind of separated from other resorts, so I noticed it was less crowded. However, I hope I won't experience similar problems next time.

Reviewed December 31, 2014

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8.7
Excellent
LI from Hong Kong SAR, China
Couple
Stayed 2 nights in July 2015

good hotel facing the ocean”

nice staff, good ocean view, comfortable bed

The hotel is located on the Tumon Bay and it is just a few minutes walk away from restaurants etc and so convenient to hang out any time. Air conditioner is a bit noisy but still ok.

Reviewed July 08, 2015

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9.6
Exceptional
LU from Taiwan
Group
Stayed 2 nights in August 2016

Great location, best beaches ”

The private beach is so great! The restaurant is the best in Guam, but need the reservation as it's always fully booked. We will choose the same hotel next time.

Reviewed August 14, 2016

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10.0
Exceptional
daun from South Korea
Family with teens
Stayed 1 night in December 2013

very good”

The room was spacious and comfort.

Great value for money room. Even after it is selected. The hotel is very good in the Guam.

Reviewed December 26, 2013

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8.3
Excellent
Lai from Hong Kong SAR, China
Group
Stayed 5 nights in October 2014

First time in Guam”

Renowned, Professional Staff, Good Food

Westin is a very reputable hotel group and genuinely lives up to it name. Aside from the one in Macau, this was our second time staying in a Westin. We have made the right choice.

Reviewed October 10, 2014

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9.2
Exceptional
DAGYU from United States
Solo traveler
Stayed 4 nights in February 2016

Great location...”

Good location, quiet surroundings, good beach... I enjoyed the snorkeling on the beach right in the back of the hotel, and enjoyed eating meals near the hotel... The location is good that it's not too far from restaurants and stores, and that it's not too close to the busiest area of people and cars... The beds at the hotel were comfortable... The view from the room was okay, could see the ocean partially and sunset from the room.

Reviewed February 09, 2016

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9.6
Exceptional
Wenwen from Singapore
Couple
Stayed 2 nights in April 2016

great service”

nice hotel with great location. Staff are very friendly and helpful. Love the rooms we stayed during our anniversary and thanks for the sweet card sent to our room :)

Reviewed October 24, 2016

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8.0
Excellent
Hyerim from South Korea
Family with young children
Stayed 1 night in July 2016

Great location and good beach side ”

Was happy to stay at Westin. One thing I was disappointed was the breakfast buffet. Totally wasted of money. They should care about the quality of food they served.

Reviewed August 02, 2016

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9.0
Exceptional
Rui from Australia
Group
Stayed 4 nights in September 2014

good location, old hotel facility”

location, beach, shops

the beach in front of the hotel is great, almost private. water is so clean and shallow. hotel is old, should be more than 10 years. room size is ok. we lived in the royal club rooms and have the free bar, which is nice.

Reviewed September 19, 2014

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7.2
Very good
Elizabeth from Philippines
Couple
Stayed 5 nights in March 2016

Great location ”

The hotel was conveniently located within walking distance to restaurants and shops. DFS was a 5 min walk from the hotel which was awesome. The beach also felt more private and was not as crowded as the other side. We booked at the Royal Beach club floor so the rooms were spacious and the beds were amazingly comfy. Although its convenient to have breakfast and cocktails in the lounge, I think the service can be improved. During meal time, they always run out of utensils or at times there is a need to replenish the drinks or food but its quite difficult to ask for assistance since there would normally be only 1 person by the reception who is always busy assisting other guests. But when its time to take the food out, all of a sudden you see 2-3 staff in full force wasting no time to take away the buffet set up! Although the staff are generally friendly, I just don't understand why there is a lack of personnel during peak hours.

Reviewed April 01, 2016

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8.0
Excellent
SANGHEE from South Korea
Family with young children
Stayed 4 nights in August 2016

it was wonderful”

we're fun with Westin as a family costomer!!

Reviewed February 13, 2017

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10.0
Exceptional
Dianne from Philippines
Family with teens
Stayed 2 nights in August 2013

very relaxing”

very near the shopping area; beach front; food is equisite

you get what you pay for in this hotel. the staff are very friendly, food is exquisite, and view is spectacular!

Reviewed August 24, 2013

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9.6
Exceptional
edward from United States
Solo traveler
Stayed 1 night in August 2018

Great for solo or couple or family”

Really great hotel and great staff location is amazing and you never really have to leave the hotel pool, beach, dinners!!!! Ask for the newest and best Manager Mr. Arnell Galendez...... he is a great guy!

Reviewed September 05, 2018

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