Imperial Hotel

“SUPERLÄGE I TST”

Helt OK och vill man bo mitt i smeten i TST så är detta hotell prisvärt. Dock är sängarna i hårdaste laget.

“Helt ok.”

“Ok hotell med bra lage”

Bra lage men otrevlig personal. Forsaljare utanfor hotellet. rummen luktar

“Bra läge, mindre bra hotell”

utmärkt läge vid nathan road, mitt i smeten. hotellet är väl inte så mycket att säga något om, tvåstjärnigt stämmer ganska bra. små rum, låg standard, någorlunda rent i alla fall. uruselt wifi som man fick betala dyrt för.

“Imperial Hotel,”

Utmäkt läge.Bra kommunikationer med tunnelbana,Airport Express gratisbuss K3 till Holiday Inn Golden Mile sedan är det bara gå hörnet runt till Nathan Road och sedan till vänster. Nära till hamnen och affärer. Rummets storlek acceptabel mätt med "Hongkongmått". Möbleringen sparsam.

“Imperial hotel Hong Kong”

Detta hotell ligger mitt på Nathan rd. du går ner till Star Ferry på 10 min och till det stora shopping centret Harbour city. Tunellbanan är 5 min bort så det är det bästa läget på hotell. Rummet vi fick hade utsikt över vattnet så om det hade varit bättre väder hade vi sett till Hong Kong. Rummet var rätt stort och fint jag skulle verkligen rekomendera detta hotell.

“Hong Kong”

Ett trevligt och prisvärt hotell med bra läge på södra delen av Kowloon. Nära till tunnelbana och promenadavstånd till båtarna som går över sundet. Rummen är ok - luktar dock konstigt, renovering pågår. Fräscha badrum. Säkerhetsbox finns på rummet. Tyvärr saknas tillgång till internet på såväl rum som lobby. Personalen är ok men kanske något strikt och byråkratisk. Läge och pris gör dock att detta trots allt är ett utmärkt val.

“Experience”

This was our first time staying at this hotel. We booked a 6-day, 5-night stay. Location wise, it is very convenient. The airport bus stops directly in front of the hotel upon arrival. When returning to the airport, you only need to cross to the opposite side of the road and walk a short distance to find the bus stop with the same bus signage. We arrived at the hotel at approximately 1:00 PM and were allowed early check-in to Room 405, which we appreciated. However, upon entering the room, I was very disappointed as it did not meet the expectations set by the photos online. The walls were very dirty, and the wallpaper was worn out with numerous patches. The sheer curtains had turned almost black due to dirt. The bathroom tile grout was blackened, and the cabinets were not clean. There was no refrigerator in the room. On our third day, my 5-year-old child found a hair dryer inside a drawer. When he smelled it, he said it smelled like cockroaches, which was very unpleasant. On our first night, I asked the front desk if the beds were really that firm because we could feel the mattress springs. They informed us that all their beds were like that. I chose not to complain further, thinking that perhaps this was standard for three-star hotels in Hong Kong, especially since the property is located in a tourist area. Every day and night when we returned to the hotel, I kept wondering whether all rooms were in the same condition. Having worked in a five-star hotel in the Philippines, I could not help but compare the standards of three-star hotels in the Philippines with this hotel in Hong Kong. On our third day, I approached the front desk and requested a room transfer. I was informed that the hotel was fully booked but that a transfer might be possible the following day. We were asked to pack our belongings and wait for another guest to check out. On the fourth day, we packed all our belongings and brought them down to the lobby. I believe the person who approached me was the manager. He asked about the issues with our room, and I explained my concerns in detail. I also mentioned that I work in the hotel industry and, as hoteliers, we always strive to provide the best satisfaction for our guests. He sincerely apologized and explained that our arrival coincided with the end of the Chinese New Year, during which the hotel had accommodated a large number of guests. He then provided a new room key and allowed me to inspect the room before confirming the transfer. After checking, I found the new room to be much better. My 5-year-old child was very happy, especially since the new room had a view of Nathan Road. I only wish that we had been assigned this room for the entire duration of our stay. My advice to fellow travelers is to check the room first before bringing all your belongings inside, to ensure that you are satisfied. When traveling with your loved ones or family, you want to make the most of your time together. Since we pay for the stay, we deserve quality accommodation and satisfactory service.

“Spacious and Best Shower!!! Loved Our 6-Night Stay!”

We stayed here for 6 nights and really enjoyed our stay. The room was very quiet, clean, and had zero foul smells. It’s also way more spacious—honestly about 3x bigger than the rooms in Chungking Mansions! The bathroom was amazing and the shower became one of my favorite parts. They provided 2 big towels, 2 small towels, and body wash (just a heads-up, no shampoo/conditioner provided). The bathroom is surprisingly spacious too. The bed was huge and very comfortable. One night my mom stayed with us, so there were 3 of us on the bed and we still slept comfortably. We originally requested an extra bed on Agoda but didn’t get a response. In the end, we didn’t need it because the bed fit all three of us. The staff wasn’t strict at all, and everything went smoothly. The room also had a mini fridge which we used for our food, a generous-sized table (around 60x120 cm) with drawers so we could keep things tidy, a chair, lots of hangers, and a mini cabinet with a safe. There were plenty of outlets, a blower, and blackout curtains. They clean, replace towels, and empty the trash every 3 days which we really appreciated. We stayed on the 15th floor and the elevator was very efficient—never had to wait long. Aircon worked great throughout the stay, and the location is perfect—very close to the MTR, bus stops, convenience stores like 7/11, and everything you need. Overall, a really pleasant stay for rest and convenience. Would definitely stay here again!

“Convenient To Stay/6days - 5 nights”

MyS stay at the Imperial Hotel in Hong Kong was truly exceptional. The staff went above and beyond to attend to our needs promptly, providing excellent service throughout our visit. The location of the hotel is unbeatable, with easy access to the MTR and several popular tourist attractions within walking distance. Felt at home at this hotel. The staff are really friendly and easy to talk with, they are very accommodating and speaks english. The room we stayed was spacious and well-appointed, providing a comfortable and relaxing environment. The beddings and bed were of high quality, ensuring a restful night's sleep after a day of exploring the city. I highly recommend the Imperial Hotel for anyone looking for a convenient and comfortable stay in Hong Kong.

“stay here if you are trying to save money, and only have a few days in HK, but do not expect much”

This place is dirt cheap compared to the surrounding hotels, so correspondingly this hotel is going to be very dingy and rinkydink. The walls, furniture, bed were shabby. Linens were clean but stained. Floor had cracks. I saw a cockroach. Everything in my room, from walls to furniture, was the color of poop. However, the staff was nice. Also I will say the shower was great. It was the best thing in this room. It sprayed out a fantastically warm and wasteful amount of water and was a removable showerhead. If you don't mind dingy room for very cheap price, this is ""ok'"". The location is exceptional. You are five minutes away from a bunch of museums and the harbor and right across the street from TST train station, which happily takes tap-and-pay credit cards.

“Catfished, spent more for less, way less”

We were looking for a hotel in the TST area and chose Imperial Hotel mainly because of its very convenient location—beside Chungking Mansions and just across the Red Line MTR (Tsim Sha Tsui Station). Initially, we were under the impression that the booking cost was under *** per night, but in the end, we paid *** per night. Since we booked a Deluxe Triple Sharing room, we assumed the higher cost would be justified. Upon arrival, we were pleased to be offered early check-in at 11:00 AM and assigned Room ***. We were excited after seeing the property photos online. Unfortunately, the actual room was a major disappointment. It was very dark, had a moldy smell, the floor was visibly dirty, and overall cleanliness was poor. The three beds were stiff and uncomfortable, and the window was facing a wall, giving no natural light or proper ventilation. The room felt cramped and could barely accommodate our luggage. I honestly could not imagine using the bathroom comfortably under those conditions. Because our booking was non-refundable, I hesitantly requested a room change. The staff offered another room on the 3rd floor facing Nathan Road, but required an additional payment of HKD 1,200, which was charged to my card (about Php 9,300). Left with no real choice, I paid the extra amount just to have a more acceptable room. This experience made me feel misled. The so-called “Deluxe” room was far from deluxe and did not match the photos or expectations set during booking. It felt like guests are initially placed in a substandard room and then required to pay extra for something that should already be part of the original rate. While the location of the hotel is excellent, the condition of the rooms, transparency in pricing, and value for money are very disappointing. I hope the management takes this feedback seriously and improves room standards and honesty in room classification. The morning manger was nice. he was the only one we were happy about the place. Rooms are bare, only towels. You have to ask for amenities. Front desk people were meh. We requested make up room 2x during our stay but no one showed up to clean, with that amount we paid for, its not fair. There are other better hotels beside the area. Book at your own risk. You're not saving money. I was so disappointed, I couldn't even take a photo of the original room. I also found other people going around the hotel, looking for room upgrades. My experience is not isolated. i don't think they deserve an 8.8.

“Good value for the price”

We are a family of three. We initially booked for 3 nights but extended our stay for another 3 nights due to the typhoon. Our room had one double bed and one single bed. The TV, hair dryer, safe, kettle with cups, towels, and clean bedsheets were all provided. However, there were no complimentary coffee or tea, bottled water, or soap in the bathroom. You get what you pay for, so overall, we were satisfied with the room. Don't expect spotless windows or sparkling clean floors—it’s an old hotel. But the location is perfect: close to tourist attractions, supermarkets, halal food options, TST MTR Station, and airport bus stops. For first-time visitors to Hong Kong on a budget, I would recommend this hotel.

“Imperial Hotel Very Good”

The Hotel is 5mins away lang sa pasyalan ,malapit sa 360 store ,cafe de coral at iba pang pasyalan . Malamig sa lobby nila at pwede magstay habang nag aantay. Yung room ,medyo luma na at madilim ang lights ,pero ang bed at comforter napaka linis pati yung mga bath towel nila malinis din .Regarding sa male staff nila napaka babait at very helpful . Pinayagan din nila kami mag early chek in .

“Honest review- Satisfactory 👍”

Mabilis lang ang pag check in. Walang hininging deposit. Hindi na nila tinignan kung ilan kami. Pros- malapit lang sa mga pasyalan. Napagbigyan naman yung request na sa mababang floor lang kami ilagay. Responsive kapag nag request ng room cleaning. Spacious ang room at may space para sa mga luggage namin. Mabilis din ang pag checkout at 24 hrs. naman meron staff sa reception area. Cons- Old na yung room- mapapansin mo sa wall paper na may kalumaan na talaga. Sira din yung sliding door sa may bathroom. Tissue and bath towels lang ang available sa mga toiletries nila. Matigas din yung bed at hindi ganon kalamig ang aircon ng room. Kung hindi ka naman maselan ayos na pag stayan itong Imperial hotel dahil malapit lang sa bus stop, mtr station, mga restos o kainan at mga pasyalan. Hindi naman nagreklamo mga kids ko sa place at comfortable namin ang naging stay namin sa hotel. Hindi maingay, safe at malinis naman kahit old na ang facilities. Budget friendly na rin kaya okay na rin tulugan lalo at hindi tutulugan lang naman dahil focus ay ang pamamasyal.

“Good Hotel for Kawloon Traveller”

Very Impressive hotel. They allow me to check-in early instead of depositing luggage without charge. It's located in Nathan Rd. in Tsim Sha Tsui and very close to Bus Stop and MTR. Double Bed is big enouge for 2 Adults and 1 child and room is quite big but it's wood floor. You might not feel clean floor (Hotel didn't provide Slipper) but if you just drop your luggage and travel around all day. I recommend this hotel

“Prime Location with a Dash of Old-School Charm”

Staying at Imperial Hotel in Hong Kong is like checking into a place that has “seen it all and lived to tell the tale.” The location? Absolutely unbeatable. You’re smack in the middle of Tsim Sha Tsui—close enough to the MTR, shops, and restaurants that you could “throw a stone and hit a landmark.” If convenience had a home address, it would probably be this one. The rooms, on the other hand, lean more toward the “don’t judge a book by its cover” side. Space is tight—Hong Kong-style tight—so if your luggage is larger than your weekend plans, prepare to dance around it. Some rooms could use a little sprucing up, but they still give you a quiet corner to “rest your weary bones” after a full day outside. The staff keep the wheels turning and are generally helpful, even when check-in gets busier than a train station at rush hour. The building shows its age, but if you’re here for sightseeing and shopping more than lounging, it gets the job done without burning a hole in your pocket. All in all, Imperial Hotel is the definition of “location does the talking.” It’s perfect for travelers who want easy access to everything TST has to offer, don’t mind a dated room, and prefer to spend their time exploring rather than staying in.

“Mixed emotions”

The price of the room and the location was SUPER great. You get off the bus and its there behind you. Very accessible to everything. Thank goodness I just checked the reviews today after I got home because I would've cancelled my reservation. The pictures that were used in this hotel for booking was like from the very first time it operated so of course it looked amazing. But we were quite shocked once we stepped inside our room. It looked like the floor hasn't tasted a broom for years and the smell.. oh it smelled like my grandmas ancestral house. We had to buy air freshners for us to be able to sleep. Thank goodness we haven't had any roach interactions like the others. Also you could here the other room so not very good for light sleepers. The good things were it was very breezy checking in and out and it was the most spacious hotel I've ever been to in HK. You can open all three luggages without difficulty. The room was so cold but I guess you could just turn it on or off. No room service unless requested. There's towel, toilet papers and a water heater but no bidet so we used the shower heads lol. Also there's lack of outlet for chargers which we hoped we brought extension cords. The sheets were clean because we didn't feel itchy.

“Great Location, Poor Experience”

The location is very convenient as it is situated in the center of Hong Kong, with easy access to MTR and bus stations. The room is spacious, which we appreciated. However, I had several concerns during our stay. The room smelled moldy and old, and the floor was dusty and quite dirty. As someone with dust allergies, this was especially uncomfortable—I experienced frequent sneezing together with my son and my friends. Despite being in a non-smoking room, there was also a noticeable smell of smoke. Additionally, the staff were rude, and communication was quite challenging as it was difficult to converse with them in English. Overall, while the location and room size are definite positives, improvements in cleanliness, room condition, and customer service would greatly enhance the experience.

“Fantastiskt”

I had a six night stay at this hotel with my family, my wife and 2 kids. Cant wait to come back. Highly recommended. >Location is great at the heart of TST just fronting the MTR station. > Few meters away from Jollibee and Mc do for everyday breakfast. > Hotel staff are very accomodating and can speak English. They are not strict as to hotel policy. I booked a room just for a couple but when when we arrive and seen our kids, the staff recommended us to give a larger bed at no extra cost. > Fast action if addressing concern. Example the lighting bulb at the comfort room malfunctioned, in just a minute the staff replace the lughting bulb immediately. > It was so freezing cold during our stay, but the hot shower helped a lot. The shower is in pretty condition. Running water is massive. > The room is quite spacious. > Overall, we had a great time staying at this hotel. The hotel may not be as fancy considering 5,600 per night but for me it delivered. We never experience any trouble throughout our stay.