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8.6
Excellent
5,417 reviews
5,417 reviews
"Clean, big rooms, with friendly helpful staff."
"The room was spacious and kept clean, and I had a very comfortable stay."
"Conveniently located"
"Great location with easy access to Disneyland and Disneysea."
"Rooms are spacious and well equipped."
9.0
Exceptional
Location rating score
Sheraton Grande Tokyo Bay Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tokyo Disney Resort ® part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Sparkling clean
260 meters to public transportation
Front desk [24-hour]
Excellent room comfort & quality
Airport transfer
Front desk [24-hour]
Airport transfer
Pets allowed
Car park
Swimming pool [indoor]
Spa
Shuttle service
Free Wi-Fi in all rooms!
18 travelers have booked today.
Value for money | 8.5 |
Distance to city center | 10 km |
Location rating | 9.0 |
Nearest airport | Haneda Airport (HND) |
Distance to airport | 12.3 km |
Does Sheraton Grande Tokyo Bay Hotel offers connecting/adjoining rooms?
Sheraton Grande Tokyo Bay Hotel offers adjoining rooms for customers who wants to stay connected to their friends or loved ones with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be limited to selected numbers of room only.
Does Sheraton Grande Tokyo Bay Hotel provide airport transfer?
Sheraton Grande Tokyo Bay Hotel offers airport transfer service upon request with an additional charge of 30000 JPY in local currency. To request, check the box on the booking form just before the payment page.
What are the property's policies for children's bedding at Sheraton Grande Tokyo Bay Hotel?
Sheraton Grande Tokyo Bay Hotel's policy relating to children's bedding considers guests age 2 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
When was Sheraton Grande Tokyo Bay Hotel built?
Sheraton Grande Tokyo Bay Hotel was built in 1988.
How long do travelers usually stay at Sheraton Grande Tokyo Bay Hotel?
Verified past guests that have stayed at Sheraton Grande Tokyo Bay Hotel had an average nightly stay of 2 nights at this property.
In which languages can Sheraton Grande Tokyo Bay Hotel's employees communicate?
Sheraton Grande Tokyo Bay Hotel can converse in 4 languages and supports widely used languages such as English and Mandarin Chinese for guests visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What payment cards are supported at Sheraton Grande Tokyo Bay Hotel?
Sheraton Grande Tokyo Bay Hotel accepts up to 6, with payment card selections including MasterCard, UnionPay, American Express, and Visa.
What do guests like most about Sheraton Grande Tokyo Bay Hotel?
Past guests that stayed at Sheraton Grande Tokyo Bay Hotel have given this property a rating of 9.006 for its excellent cleanliness as the main highlight for their stay.
What is the average rating that past Solo travelers' have given to Sheraton Grande Tokyo Bay Hotel?
Verified solo travelers that have stayed at this property have given Sheraton Grande Tokyo Bay Hotel an average rating of 8.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Sheraton Grande Tokyo Bay Hotel?
The closest train, metro, or bus station is Morishita Subway Station, 10007.98 m away from Sheraton Grande Tokyo Bay Hotel.
Can special events be hosted at Sheraton Grande Tokyo Bay Hotel?
This property has outdoor and indoor venues for your special gathering. Big events and gatherings including private events and weddings can be organized at Sheraton Grande Tokyo Bay Hotel. Services for music entertainment, event decoration, wireless internet, audio-visual equipment, in-house planning, and in-house catering are made available to help your event go smoothly.
Is breakfast offered at Sheraton Grande Tokyo Bay Hotel?
Wake up to an amazing buffet breakfast at Sheraton Grande Tokyo Bay Hotel. Travelers can enjoy breakfast offered with an additional charge of 2700 JPY for children and 3500 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.
9.6
"Clean, big rooms, with friendly helpful staff."
Ross
|
October 6, 2023
9.6
"The room was spacious and kept clean, and I had a very comfortable stay."
Megumi
|
September 30, 2023
10
"Conveniently located"
Jessica
|
October 8, 2023
Experience Luxury and Convenience at Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Hotel is a 4.5-star hotel located in Tokyo, Japan, offering a wide range of facilities that cater to the needs of every guest. From 24-hour room service, shops, coffee shop, bar, laundry service, and restaurant to safety deposit boxes, salon, airport transfer, tours, and concierge, Sheraton Grande Tokyo Bay Hotel has everything you need for a comfortable and enjoyable stay. The hotel also features air conditioning, bathrobes, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, indoor pool, hot tub, fitness center, sauna, spa, and outdoor pool. Stay connected with Wi-Fi in public areas, take advantage of the car park and designated smoking area, or enjoy the convenience store, games room, and gift/souvenir shop. Other amenities include dry cleaning, express check-in/check-out, car hire, luggage storage, shared lounge/TV area, laundromat, breakfast buffet, car park onsite, car park charges applied, and free fitness center. Book your stay at Sheraton Grande Tokyo Bay Hotel and experience luxury and convenience like never before.
Room Types at Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Hotel offers a wide range of room types to cater to different needs. Guests traveling with their furry friends can opt for the Dog Friendly 2 Beds or Dog Friendly 3 Beds guest rooms in the Park Wing, while those looking for more space can choose the Family Premium 5 Beds or the Japanese Suite 6 beds with Club Lounge access. For a luxurious stay, the Executive Suite in the Main Building or the Sheraton Club Suite with Club Lounge access offer exclusive amenities and services. The hotel also offers Grande, Ocean Dream, Park Wing, Standard, and Treasures guest rooms, ranging from 2 to 4 beds, with or without balconies, located in either the Main Building or the Park Wing. Each room type is designed to provide guests with comfort and convenience during their stay at Sheraton Grande Tokyo Bay Hotel.
Superb Experience and Friendly Staff
The Sheraton Grande Tokyo Bay Hotel has received glowing reviews from its satisfied guests. Visitors have praised the hotel's friendly and helpful staff who go above and beyond to ensure a comfortable stay. Guests have also raved about the hotel's superb facilities and amenities, including a good selection of restaurants and an airport limousine bus stop. The spacious and clean rooms have been a highlight for many, with some guests commenting on the great view and children-friendly atmosphere. The hotel's beautiful design and amazing breakfast have also been mentioned as standout features. Overall, guests have described their stays as enjoyable and have expressed a desire to return to this exceptional hotel.
Experience the Best of Tokyo at Sheraton Grande Tokyo Bay Hotel
Discover unparalleled comfort and convenience at Sheraton Grande Tokyo Bay Hotel, where guests rave about the hotel's exceptional cleanliness, location, and comfort. With an overall rating of 8.7, this hotel has earned high marks for its top-notch facilities and staff performance. Guests appreciate the hotel's prime location, which offers easy access to Tokyo's top attractions and entertainment. The rooms are spacious, well-appointed, and designed with guest comfort in mind. While the food and dining options may not be the highlight of the hotel, guests agree that the hotel's overall value is excellent. Whether you're traveling for business or leisure, Sheraton Grande Tokyo Bay Hotel is the perfect choice for an unforgettable stay in Tokyo. Book your stay today and experience the best of what this world-class city has to offer.
8.6
Housekeeping
62 mentions
Breakfast
44 mentions
Internet
41 mentions
Food & Dining
29 mentions
9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to a ticket limitation of Tokyo Disney Sea and Tokyo Disneyland, official property benefits including guarantee entry has been changed.
Please kindly be advised that the official property benefits including passport tickets sales or entry guarantee are not applied until further notice.
The property's inside pool will be closed for inspection from February 13th, 2023 to February 16th, 2023.
Check Out for Children/UNICEF optional donation added per night. To opt-out, please see the front desk.
Notice of power outage 12am-5am on Feb 27th 2024.
Notice of Planned Power Outage
Due to the government’s annual inspection/maintenance of our hotel, we will temporary shutdown the power supply to the entire hotel during the period below. We sincerely apologize for any inconvenience this may cause you and appreciate your kind understanding. For further information, please feel free to contact our hotel.
[Date/Time]
12am-5am, Tuesday, February 27, 2024
*Air conditioning, lighting systems, and hot water will not be available during this time.
Notice of power outage 12am-5am on Feb 27th 2024. Pets are allowed only in dog-friendly rooms with additional fees.
(Information on on-site restaurant)
Name: Galleria Café
Serving: ala carte
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260 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
This hotel deserve a 5 star ! ”
Very pleased and comfortable with this hotel. Glad I did not make the wrong decision from reading the reviews. Booked 3 rooms for 7 of us and reeuested all to be on the same floor and indeed it is! Thank you so much as we have young kids too. Clean, good service, courteous and splendid attitude from counter to restaurant staff. Totally no regrets and yes, we all get the rooms with sea view as requested. It is such a great feel
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Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very honored to receive your various compliments. We hope you enjoyed your stay at our hotel. We will continue to make every effort to provide you with a comfortable stay at our hotel. We look forward to welcoming you again.
Great location for early arrivals at Disney”
We had a last-minute change of plans due to unseasonably warm weather on the snow fields. We booked a lovely club-level room with partial sea views (not much to write home about really) but with views over the Disney Parks. This meant we could see the nightly fireworks from the comfort of our balcony each night - perfect! The room had a queen size bed plus 2 single beds, club access was reasonable with fair food and drink options. I wouldn't recommend staying if you don't plan to visit Disney (as it is away from central Tokyo), but it was brilliant for arriving at Disney early in the morning and being first in line for some great rides.
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Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel. We are delighted to hear that you enjoyed your stay in our rooms and Club Lounge. We will continue to make every effort to provide you with a satisfying hotel stay. We look forward to welcoming you again.
Convenience ”
This hotel is so clothes to Disney. You can easily take the monorail from the hotel to Disney and viceversa. Hotel is very clean and staff are wonderful!
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Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very pleased to receive your compliments about our staff. We hope you enjoyed your stay at our hotel. We will do our best to provide you with even better service in the future. We look forward to welcoming you again.
Awesome place ”
Our 3rd time staying here. Clean, huge room with incredible beddings. Has a balcony for fresh air and close to Disney. Great bfast restaurants and great staffs. Will definitely comes back.
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Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very honored to receive your various compliments. We are glad to hear that you enjoyed your stay in our room and our breakfast. We will continue to make every effort to ensure that everyone enjoys their stay with us. We look forward to welcoming you again.
Wonderful ”
Beautiful hotel, excellent service, graciousness of staff who were always helpful, great location to Disney and transportation services to/from train station and our return to Narita Airport. Awesome stay we would return for another trip
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Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very honored to receive your various compliments. We hope you had a relaxing and enjoyable stay with us. We will continue to make every effort to please you. We look forward to serving you again.
Clean and convenient ”
The room is big and clean. Has Disney shop, Namco and playroom , children is very happy.
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Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very happy to hear that you enjoyed your room and the facilities in the hotel. Our entire staff will continue to make every effort to make the hotel a place you will return to again and again in the future. We look forward to welcoming you again.
Very convenient to Disneyland and Disneysea”
Stayed for 4 nights. Direct monorail to both attractions and also to Ikspiria mall. Saves travel time to and from the theme parks when you're there for the whole day passes and want to start early and be back to rest early too.
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Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel. We hope you enjoyed your stay at our hotel. Our entire staff will continue to make every effort to make the hotel a place you will return to again and again in the future. We look forward to welcoming you again.
Perfect for Disney”
Amazing hotel. Really makes you feel part of the disney experience aas soon as you arrive. The staff were really welcoming and helpful. At the time of my visit I was still recovering from a sprained ankle and the staff took very good care of me during check in and the hotel lent us a wheelchair for getting around the parks too. The beds in the rooms are very soft and great to sleep in and the rooms are very comfortable too. I would not recommend the park wing, as we could hear the bayside station beeping for the train arriving every time and it goes from 6am until past 11pm at night which made it hard to get a full nights sleep.
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Exceptional”
Second time staying here. Never let me down though the room I got is further from lift which I hope it’s nearer
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Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We hope you enjoyed your stay at our hotel. We will continue to make every effort to provide you with a comfortable stay at our hotel. We look forward to welcoming you again.
2nd time here”
We stayed here again because it's nice and comfortable. There are shuttle bus to the Disney Resort line as well as Maihama JR station. Mini golf to entertain the kids and spacious room for a family of 4.
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Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel. We are very happy to hear that you and your family had a comfortable stay in our hotel. We will continue to make every effort to provide you with a satisfying hotel stay. We look forward to welcoming you again.
Highly recommended ”
The Sheraton Grande is our go to hotel whenever we go Tokyo Disney. Location and spacious rooms are superb.
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Thank you for your continued patronage of Sheraton Grande Tokyo Bay Hotel. Thank you again for taking the time to write your comments about our hotel. We are very happy to hear that you had a pleasant stay with us. We will continue to make every effort to provide you with a memorable and wonderful stay. We look forward to welcoming you again.
Location!”
Stayed here a few times and still haven't outgrown it yet. It's right across from the Disney train station so if you missed the shuttle, it's just a short walk back to the hotel.
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Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel. We hope you enjoyed your hotel stay. We will continue to make every effort to provide you with a wonderful and memorable stay. We look forward to welcoming you again.
Loved our stay here”
Huge room with 2 double beds and 2 single beds for family of 2 adults and 2 children. Free shuttle to Tokyo bay station to get to Disneyland and disneysea. Staff were pleasant and nice. Disney shop in lobby was nice. Buffet breakfast has lots of selection. Cute little penguin pouch with amnesties that the kids loved. Definitely recommended and would stay here again in future trips.
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Sheraton Grande Tokyo Bay Hotel”
Great stay. The room is extremely well-maintained and feel good staying at the new wing. The room size is very large by any standard. The hotel is well-connected to the Disney rail station, with a bus serving the rail station and the hotel lobby. The window view is excellent, esp for watching the Disney fire work! Highly recommended! ps: the shuttle bus connecting from the Maihama station to the hotel is disappointing though. The timing is not regular as other nearby hotels.
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Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel. We are very happy to hear that you enjoyed your stay and the view from your room. We will continue to work as one to ensure that everyone has a safe and comfortable stay with us. We look forward to welcoming you again.
Close but not close enough ”
Always Love the hospitality in sheraton
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Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We hope you had a relaxing and enjoyable stay with us. Our entire staff will continue to make every effort to make the hotel a place you will return to again and again in the future. We look forward to welcoming you again.
excellent place to stay with young kids”
This place are big enough to fit 5 of us in a room. I like the club lounge. The distance is very near to Disney monorail and is great value to stay nearby disney. My parents can have a nap in the noon before re-entry to disney at 6pm.
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THE BEST SPA CENTER EVER!”
The highlight of my stay was my time in the spa center. The staff are very friendly and they try to communicate with me in English even though they are having a hard time. I also try to communicate with them with the little Nihonggo I know. The staff seem to be very concerned for my well-being and wellness. I just had the best massage ever! Execellent service and sincere staff! Shout out to Kanagawa! 🤗
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Thank you for staying with us and taking the time to share your review. We are delighted to know you had a great stay with us. Hope to see you again in Maihama very soon.
Our second time staying at Sheraton Grande Tokyo Bay Hotel”
We always enjoyed our stay in your hotel. It’s very convenient location for hopping on and off to Disneyland and Disney Sea. We can buy the ticket parks at the hotel, depending your arrival time, the counter has opening hours. Very helpful and friendly staffs. We like the facilities for kids such as game arcade, mini golf, table tennis, etc even though this time we didn’t have time to enjoy them. Breakfast has huge selections. Will definitely stay again in your hotel when we are in tokyo bay area.
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Excellent”
Stayed here a few times already pre-pandemic. I noticed now that the rooms got a little older. It wasn't well-maintained anymore but the facilities are still the best! The coin laundry is great! Their GYM is superb and complete! Room is spacious. Will definitely be staying here again but I hope they get to clean the rooms thoroughly.
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Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to take this precious time to thank you for taking the time to write your impressions of our hotel. We sincerely apologize for any discomfort you may have experienced due to the lack of cleanliness in your room. We take this inadequacy very seriously and will review our cleaning and management once again. We will continue to make every effort to make our hotel a comfortable place to stay for everyone. We all look forward to welcoming you again.
Great location for Disneyland ”
The hotel is beautiful and the staff are very friendly and helpful. The location is great for Disneyland as the Disneyland monorail stops right out the front and if you don’t want to walk the 100 metres to the hotel you can jump on the free Disney themed bus that will drop you right at the door. My daughter left one of her air pods in the bed when we checked out and the cleaning staff found it and held it at reception for us to pick up which made her very happy. Great place the only downside was the food is expensive
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