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Sheraton Grande Tokyo Bay Hotel
Standard 2 Beds, Guest room, 2 Double, Main Building - Bathroom, Sheraton Grande Tokyo Bay Hotel in Tokyo
Lobby, Sheraton Grande Tokyo Bay Hotel in Tokyo
Lobby, Sheraton Grande Tokyo Bay Hotel in Tokyo
Swimming pool [outdoor], Sheraton Grande Tokyo Bay Hotel in Tokyo
Swimming pool, Sheraton Grande Tokyo Bay Hotel in Tokyo
Swimming pool, Sheraton Grande Tokyo Bay Hotel in Tokyo

Removed from saved list

8.6

Excellent

5,417 reviews

5,417 reviews

Housekeeping75
View64
Breakfast29
See map
See map

9.0

Exceptional

Location rating score

Exceptional location
Parking
Available
Popular landmarks
Tokyo Skytree
11.2 km
Ginza
11.2 km
Asakusa
12.2 km
Sensoji Temple
12.3 km
Tokyo Tower
12.5 km
Closest landmarks
Bayside Train Station
280 m
Tokyo DisneySea ®
630 m
Tokyo Disneyland ®
820 m
MickeyAngelo Gifts
880 m
Adventureland
970 m
2021

Sheraton Grande Tokyo Bay Hotel

1-9 Maihama, Tokyo Disney Resort, Tokyo, Japan, 279-0031 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tokyo Disney Resort ® part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Sparkling clean

260 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Swimming pool [indoor]

Spa

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

18 travelers have booked today.

Value for money8.5
Distance to city center10 km
Location rating9.0
Nearest airportHaneda Airport (HND)
Distance to airport12.3 km

Rooms available at Sheraton Grande Tokyo Bay Hotel

Excellent
Room comfort & quality

9

Family Premium 5 Beds, Club lounge access, Guest room
...
  • Room size: 54 m²/581 ft²
  • Outdoor view
  • 5 single beds
Enter dates to see prices
Japanese Suite 6 beds, Club lounge access, 1 Bedroom Suite
...
  • Room size: 72 m²/775 ft²
  • Outdoor view
  • 2 semi double beds
Enter dates to see prices
Sheraton Club 3 Beds, Club level, Guest room, Main building
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 2 semi double beds
Enter dates to see prices
Sheraton Club 2 Beds, Club level, Guest room, 2 Double
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 2 semi double beds
Enter dates to see prices
Sheraton Club 4 Beds, Club level, Guest room, Main building
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 semi double beds
Enter dates to see prices
Sheraton Club Suite, Club level, 1 Bedroom Junior Suite
...
  • Room size: 72 m²/775 ft²
  • Outdoor view
  • 2 semi double beds
Enter dates to see prices
Executive Suite, Club lounge access, 2 Double, Main Building
...
  • Room size: 108 m²/1163 ft²
  • Park view
  • 2 semi double beds
Enter dates to see prices
Ocean Dream 2 Beds, Guest room, 2 Double, Main building
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 2 semi double beds
Enter dates to see prices
Ocean Dream 4 Beds, Guest room, 4 Twin/Single Bed(s)
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 semi double beds
Enter dates to see prices
Standard 3 Beds, Guest room, 3 Twin/Single Bed(s), Balcony
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

Does Sheraton Grande Tokyo Bay Hotel offers connecting/adjoining rooms?

Sheraton Grande Tokyo Bay Hotel offers adjoining rooms for customers who wants to stay connected to their friends or loved ones with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be limited to selected numbers of room only.

Does Sheraton Grande Tokyo Bay Hotel provide airport transfer?

Sheraton Grande Tokyo Bay Hotel offers airport transfer service upon request with an additional charge of 30000 JPY in local currency. To request, check the box on the booking form just before the payment page.

What are the property's policies for children's bedding at Sheraton Grande Tokyo Bay Hotel?

Sheraton Grande Tokyo Bay Hotel's policy relating to children's bedding considers guests age 2 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

When was Sheraton Grande Tokyo Bay Hotel built?

Sheraton Grande Tokyo Bay Hotel was built in 1988.

How long do travelers usually stay at Sheraton Grande Tokyo Bay Hotel?

Verified past guests that have stayed at Sheraton Grande Tokyo Bay Hotel had an average nightly stay of 2 nights at this property.

In which languages can Sheraton Grande Tokyo Bay Hotel's employees communicate?

Sheraton Grande Tokyo Bay Hotel can converse in 4 languages and supports widely used languages such as English and Mandarin Chinese for guests visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What payment cards are supported at Sheraton Grande Tokyo Bay Hotel?

Sheraton Grande Tokyo Bay Hotel accepts up to 6, with payment card selections including MasterCard, UnionPay, American Express, and Visa.

What do guests like most about Sheraton Grande Tokyo Bay Hotel?

Past guests that stayed at Sheraton Grande Tokyo Bay Hotel have given this property a rating of 9.006 for its excellent cleanliness as the main highlight for their stay.

What is the average rating that past Solo travelers' have given to Sheraton Grande Tokyo Bay Hotel?

Verified solo travelers that have stayed at this property have given Sheraton Grande Tokyo Bay Hotel an average rating of 8.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Sheraton Grande Tokyo Bay Hotel?

The closest train, metro, or bus station is Morishita Subway Station, 10007.98 m away from Sheraton Grande Tokyo Bay Hotel.

Can special events be hosted at Sheraton Grande Tokyo Bay Hotel?

This property has outdoor and indoor venues for your special gathering. Big events and gatherings including private events and weddings can be organized at Sheraton Grande Tokyo Bay Hotel. Services for music entertainment, event decoration, wireless internet, audio-visual equipment, in-house planning, and in-house catering are made available to help your event go smoothly.

Is breakfast offered at Sheraton Grande Tokyo Bay Hotel?

Wake up to an amazing buffet breakfast at Sheraton Grande Tokyo Bay Hotel. Travelers can enjoy breakfast offered with an additional charge of 2700 JPY for children and 3500 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

What people love about Sheraton Grande Tokyo Bay Hotel

  • 9.6

    Exceptional
    Cleanliness

    "Clean, big rooms, with friendly helpful staff."

    Ross

    |

    October 6, 2023

  • 9.6

    Exceptional
    Spaciousness

    "The room was spacious and kept clean, and I had a very comfortable stay."

    Megumi

    |

    September 30, 2023

  • 10

    Exceptional
    Location

    "Conveniently located"

    Jessica

    |

    October 8, 2023

Overall rating:

8.7

Excellent
4,501 reviews
Cleanliness
9.0
Facilities
8.6
Location
9.0
Read all reviews >
What travelers say they love:
Hotel staff was very friendly and rooms were super clean!
Ava from United States
Family with older children
More about Sheraton Grande Tokyo Bay Hotel

More about Sheraton Grande Tokyo Bay Hotel

Experience Luxury and Convenience at Sheraton Grande Tokyo Bay Hotel

Sheraton Grande Tokyo Bay Hotel is a 4.5-star hotel located in Tokyo, Japan, offering a wide range of facilities that cater to the needs of every guest. From 24-hour room service, shops, coffee shop, bar, laundry service, and restaurant to safety deposit boxes, salon, airport transfer, tours, and concierge, Sheraton Grande Tokyo Bay Hotel has everything you need for a comfortable and enjoyable stay. The hotel also features air conditioning, bathrobes, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, indoor pool, hot tub, fitness center, sauna, spa, and outdoor pool. Stay connected with Wi-Fi in public areas, take advantage of the car park and designated smoking area, or enjoy the convenience store, games room, and gift/souvenir shop. Other amenities include dry cleaning, express check-in/check-out, car hire, luggage storage, shared lounge/TV area, laundromat, breakfast buffet, car park onsite, car park charges applied, and free fitness center. Book your stay at Sheraton Grande Tokyo Bay Hotel and experience luxury and convenience like never before.

Room Types at Sheraton Grande Tokyo Bay Hotel

Sheraton Grande Tokyo Bay Hotel offers a wide range of room types to cater to different needs. Guests traveling with their furry friends can opt for the Dog Friendly 2 Beds or Dog Friendly 3 Beds guest rooms in the Park Wing, while those looking for more space can choose the Family Premium 5 Beds or the Japanese Suite 6 beds with Club Lounge access. For a luxurious stay, the Executive Suite in the Main Building or the Sheraton Club Suite with Club Lounge access offer exclusive amenities and services. The hotel also offers Grande, Ocean Dream, Park Wing, Standard, and Treasures guest rooms, ranging from 2 to 4 beds, with or without balconies, located in either the Main Building or the Park Wing. Each room type is designed to provide guests with comfort and convenience during their stay at Sheraton Grande Tokyo Bay Hotel.

Superb Experience and Friendly Staff

The Sheraton Grande Tokyo Bay Hotel has received glowing reviews from its satisfied guests. Visitors have praised the hotel's friendly and helpful staff who go above and beyond to ensure a comfortable stay. Guests have also raved about the hotel's superb facilities and amenities, including a good selection of restaurants and an airport limousine bus stop. The spacious and clean rooms have been a highlight for many, with some guests commenting on the great view and children-friendly atmosphere. The hotel's beautiful design and amazing breakfast have also been mentioned as standout features. Overall, guests have described their stays as enjoyable and have expressed a desire to return to this exceptional hotel.

Experience the Best of Tokyo at Sheraton Grande Tokyo Bay Hotel

Discover unparalleled comfort and convenience at Sheraton Grande Tokyo Bay Hotel, where guests rave about the hotel's exceptional cleanliness, location, and comfort. With an overall rating of 8.7, this hotel has earned high marks for its top-notch facilities and staff performance. Guests appreciate the hotel's prime location, which offers easy access to Tokyo's top attractions and entertainment. The rooms are spacious, well-appointed, and designed with guest comfort in mind. While the food and dining options may not be the highlight of the hotel, guests agree that the hotel's overall value is excellent. Whether you're traveling for business or leisure, Sheraton Grande Tokyo Bay Hotel is the perfect choice for an unforgettable stay in Tokyo. Book your stay today and experience the best of what this world-class city has to offer.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

62 mentions

Breakfast

44 mentions

Internet

41 mentions

Food & Dining

29 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible entrance to some on-site swimming pool
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to some hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in some rooms
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Mini golf course
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels

Food and dining

Restaurants on site
Teppanyaki Restaurant Maihama
  • Cuisine: Seafood, Steakhouse
Toastina
  • No additional information available
Asuka
  • Cuisine: Japanese
Grand Cafe
  • Cuisine: International

Location

1-9 Maihama, Tokyo Disney Resort, Tokyo, Japan, 279-0031
Excellent
Location

9

Airports
  • Haneda Airport (HND)
    12.3 km 27 min drive
  • Narita International Airport (NRT)
    49.3 km 49 min drive
Public transportation
  • Bayside Train Station
    280 m 4 min walk
  • Tokyo Disneyland Station
    1.1 km
Hospital or clinic
  • Urayasu Hospital
    2.8 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Tokyo Skytree
    11.2 km
  • Ginza
    11.2 km
  • Asakusa
    12.2 km
  • Sensoji Temple
    12.3 km
  • Tokyo Tower
    12.5 km
  • Ueno Park
    13.7 km
  • Shibuya Crossing
    16.5 km
  • Shinjuku Gyoen National Garden
    16.6 km
  • Meiji Jingu
    17.1 km
  • Tokyo Metropolitan Government Building observation room
    18.3 km
Nearby landmarks
  • Bayside Train Station
    280 m
  • Tokyo DisneySea ®
    630 m
  • Tokyo Disneyland ®
    820 m
  • MickeyAngelo Gifts
    880 m
  • Adventureland
    970 m
  • Tokyo Disneysea Station
    1.1 km
  • Tokyo Disneyland Station
    1.1 km
  • Cinema Ikspiari
    1.2 km
  • Wego (Maihama)
    1.2 km
  • Ikspiari
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 4 years and over will be charged for breakfast when using existing bedding.
  • Tickets for Disney Passport can be requested by filling out the dedicated form which is on hotel official website. Your request should be submitted at least 6 days before arrival.
  • Dog-friendly rooms with JPY 2500 pet fee plus JPY 5500 cleaning fee.
  • Outdoor pool usage
    To use Outdoor pool,registration or reservation in advance is required.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee30000 JPY
  • Distance from city center10 km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)3500 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants5
  • Number of rooms 1016
  • Room voltage100
  • Year property opened1988
Parking
  • Daily parking fee3100 JPY

Property announcements

Due to a ticket limitation of Tokyo Disney Sea and Tokyo Disneyland, official property benefits including guarantee entry has been changed.
Please kindly be advised that the official property benefits including passport tickets sales or entry guarantee are not applied until further notice.

The property's inside pool will be closed for inspection from February 13th, 2023 to February 16th, 2023.

Check Out for Children/UNICEF optional donation added per night. To opt-out, please see the front desk.

Notice of power outage 12am-5am on Feb 27th 2024.

Notice of Planned Power Outage
Due to the government’s annual inspection/maintenance of our hotel, we will temporary shutdown the power supply to the entire hotel during the period below. We sincerely apologize for any inconvenience this may cause you and appreciate your kind understanding. For further information, please feel free to contact our hotel.
[Date/Time]
12am-5am, Tuesday, February 27, 2024
*Air conditioning, lighting systems, and hot water will not be available during this time.

Notice of power outage 12am-5am on Feb 27th 2024. Pets are allowed only in dog-friendly rooms with additional fees.

(Information on on-site restaurant)
Name: Galleria Café
Serving: ala carte

Reviews of Sheraton Grande Tokyo Bay Hotel from real guests

Provided by verified guests of Agoda
8.7
Cleanliness9.0
Facilities8.6
Location9.0
Room comfort and quality9.0
Service8.9
Value for money8.5
High score for Tokyo
Rating
9+ Exceptional (1,129)
8-9 Excellent (453)
7-8 Very Good (399)
6-7 Good (126)
<6 Below Expectation (143)
Time of the year
Mar - May (548)
Jun - Aug (659)
Sep - Nov (483)
Dec - Feb (560)

Show reviews that mention 

Showing 2,250 verified guest comments
12345
10.0
Exceptional
Shim from Singapore
Family with young children
Standard 3 Beds, Guest room, 3 Twin/Single Bed(s), Balcony
Stayed 4 nights in December 2022

This hotel deserve a 5 star ! ”

Very pleased and comfortable with this hotel. Glad I did not make the wrong decision from reading the reviews. Booked 3 rooms for 7 of us and reeuested all to be on the same floor and indeed it is! Thank you so much as we have young kids too. Clean, good service, courteous and splendid attitude from counter to restaurant staff. Totally no regrets and yes, we all get the rooms with sea view as requested. It is such a great feel

Reviewed December 24, 2022

See room deals

Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very honored to receive your various compliments. We hope you enjoyed your stay at our hotel. We will continue to make every effort to provide you with a comfortable stay at our hotel. We look forward to welcoming you again.

Responded February 13, 2023
Sheraton Grande Tokyo Bay Hotel
9.6
Exceptional
Molly from Australia
Family with teens
Sheraton Club 4 Beds, Club level, Guest room, Main building
Stayed 2 nights in January 2023

Great location for early arrivals at Disney”

We had a last-minute change of plans due to unseasonably warm weather on the snow fields. We booked a lovely club-level room with partial sea views (not much to write home about really) but with views over the Disney Parks. This meant we could see the nightly fireworks from the comfort of our balcony each night - perfect! The room had a queen size bed plus 2 single beds, club access was reasonable with fair food and drink options. I wouldn't recommend staying if you don't plan to visit Disney (as it is away from central Tokyo), but it was brilliant for arriving at Disney early in the morning and being first in line for some great rides.

Reviewed January 21, 2023

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Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel. We are delighted to hear that you enjoyed your stay in our rooms and Club Lounge. We will continue to make every effort to provide you with a satisfying hotel stay. We look forward to welcoming you again.

Responded March 18, 2023
Sheraton Grande Tokyo Bay Hotel
10.0
Exceptional
Angela from Japan
Family with young children
Standard 2 Beds, Guest room, 2 Double, Main Building
Stayed 2 nights in November 2022

Convenience ”

This hotel is so clothes to Disney. You can easily take the monorail from the hotel to Disney and viceversa. Hotel is very clean and staff are wonderful!

Reviewed January 13, 2023

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Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very pleased to receive your compliments about our staff. We hope you enjoyed your stay at our hotel. We will do our best to provide you with even better service in the future. We look forward to welcoming you again.

Responded March 18, 2023
Sheraton Grande Tokyo Bay Hotel
10.0
Exceptional
Gabriel from Australia
Family with young children
Ocean Dream 2 Beds, Guest room, 2 Double, Main building
Stayed 4 nights in January 2023

Awesome place ”

Our 3rd time staying here. Clean, huge room with incredible beddings. Has a balcony for fresh air and close to Disney. Great bfast restaurants and great staffs. Will definitely comes back.

Reviewed February 01, 2023

See room deals

Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very honored to receive your various compliments. We are glad to hear that you enjoyed your stay in our room and our breakfast. We will continue to make every effort to ensure that everyone enjoys their stay with us. We look forward to welcoming you again.

Responded February 22, 2023
Sheraton Grande Tokyo Bay Hotel
10.0
Exceptional
KIM from United States
Family with teens
Ocean Dream 2 Beds, Guest room, 2 Double, Main building
Stayed 4 nights in December 2022

Wonderful ”

Beautiful hotel, excellent service, graciousness of staff who were always helpful, great location to Disney and transportation services to/from train station and our return to Narita Airport. Awesome stay we would return for another trip

Reviewed January 03, 2023

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Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very honored to receive your various compliments. We hope you had a relaxing and enjoyable stay with us. We will continue to make every effort to please you. We look forward to serving you again.

Responded March 18, 2023
Sheraton Grande Tokyo Bay Hotel
10.0
Exceptional
siu from Hong Kong SAR, China
Family with teens
Standard 2 Beds, Guest room, 2 Double, Main Building
Stayed 1 night in January 2023

Clean and convenient ”

The room is big and clean. Has Disney shop, Namco and playroom , children is very happy.

Reviewed January 29, 2023

See room deals

Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very happy to hear that you enjoyed your room and the facilities in the hotel. Our entire staff will continue to make every effort to make the hotel a place you will return to again and again in the future. We look forward to welcoming you again.

Responded March 18, 2023
Sheraton Grande Tokyo Bay Hotel
10.0
Exceptional
Sharani from Singapore
Family with young children
Standard 2 Beds, Guest room, 2 Double, Main Building
Stayed 4 nights in December 2022

Very convenient to Disneyland and Disneysea”

Stayed for 4 nights. Direct monorail to both attractions and also to Ikspiria mall. Saves travel time to and from the theme parks when you're there for the whole day passes and want to start early and be back to rest early too.

Reviewed December 27, 2022

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Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel. We hope you enjoyed your stay at our hotel. Our entire staff will continue to make every effort to make the hotel a place you will return to again and again in the future. We look forward to welcoming you again.

Responded March 18, 2023
Sheraton Grande Tokyo Bay Hotel
10.0
Exceptional
Joanna from United Kingdom
Couple
Standard 2 Beds, Guest room, 2 Double, Main Building
Stayed 3 nights in January 2020

Perfect for Disney”

Amazing hotel. Really makes you feel part of the disney experience aas soon as you arrive. The staff were really welcoming and helpful. At the time of my visit I was still recovering from a sprained ankle and the staff took very good care of me during check in and the hotel lent us a wheelchair for getting around the parks too. The beds in the rooms are very soft and great to sleep in and the rooms are very comfortable too. I would not recommend the park wing, as we could hear the bayside station beeping for the train arriving every time and it goes from 6am until past 11pm at night which made it hard to get a full nights sleep.

Reviewed January 29, 2020

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10.0
Exceptional
Shufen from Singapore
Family with young children
Ocean Dream 4 Beds, Guest room, 4 Twin/Single Bed(s)
Stayed 2 nights in January 2023

Exceptional”

Second time staying here. Never let me down though the room I got is further from lift which I hope it’s nearer

Reviewed January 29, 2023

See room deals

Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We hope you enjoyed your stay at our hotel. We will continue to make every effort to provide you with a comfortable stay at our hotel. We look forward to welcoming you again.

Responded March 18, 2023
Sheraton Grande Tokyo Bay Hotel
9.6
Exceptional
Victor from Singapore
Family with teens
Grande 4 Beds, Guest room, 4 Twin/Single Bed(s), Balcony
Stayed 3 nights in December 2022

2nd time here”

We stayed here again because it's nice and comfortable. There are shuttle bus to the Disney Resort line as well as Maihama JR station. Mini golf to entertain the kids and spacious room for a family of 4.

Reviewed December 13, 2022

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Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel. We are very happy to hear that you and your family had a comfortable stay in our hotel. We will continue to make every effort to provide you with a satisfying hotel stay. We look forward to welcoming you again.

Responded February 13, 2023
Sheraton Grande Tokyo Bay Hotel
10.0
Exceptional
Terrance from United States
Couple
Standard 3 Beds, Guest room, 3 Twin/Single Bed(s), Balcony
Stayed 2 nights in November 2022

Highly recommended ”

The Sheraton Grande is our go to hotel whenever we go Tokyo Disney. Location and spacious rooms are superb.

Reviewed November 15, 2022

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Thank you for your continued patronage of Sheraton Grande Tokyo Bay Hotel. Thank you again for taking the time to write your comments about our hotel. We are very happy to hear that you had a pleasant stay with us. We will continue to make every effort to provide you with a memorable and wonderful stay. We look forward to welcoming you again.

Responded February 13, 2023
Sheraton Grande Tokyo Bay Hotel
9.6
Exceptional
Veronica from Malaysia
Family with teens
Standard 3 Beds, Guest room, 3 Twin/Single Bed(s), Balcony
Stayed 2 nights in January 2023

Location!”

Stayed here a few times and still haven't outgrown it yet. It's right across from the Disney train station so if you missed the shuttle, it's just a short walk back to the hotel.

Reviewed January 29, 2023

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Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel. We hope you enjoyed your hotel stay. We will continue to make every effort to provide you with a wonderful and memorable stay. We look forward to welcoming you again.

Responded March 18, 2023
Sheraton Grande Tokyo Bay Hotel
10.0
Exceptional
Veronica from Malaysia
Family with young children
Standard 4 Beds, Guest room, 4 Twin/Single Bed(s), Balcony
Stayed 1 night in January 2020

Loved our stay here”

Huge room with 2 double beds and 2 single beds for family of 2 adults and 2 children. Free shuttle to Tokyo bay station to get to Disneyland and disneysea. Staff were pleasant and nice. Disney shop in lobby was nice. Buffet breakfast has lots of selection. Cute little penguin pouch with amnesties that the kids loved. Definitely recommended and would stay here again in future trips.

Reviewed January 27, 2020

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9.2
Exceptional
Yeo from Singapore
Family with teens
Park Wing 3 Beds, Guest room, 3 Twin/Single Bed(s)
Stayed 4 nights in December 2022

Sheraton Grande Tokyo Bay Hotel”

Great stay. The room is extremely well-maintained and feel good staying at the new wing. The room size is very large by any standard. The hotel is well-connected to the Disney rail station, with a bus serving the rail station and the hotel lobby. The window view is excellent, esp for watching the Disney fire work! Highly recommended! ps: the shuttle bus connecting from the Maihama station to the hotel is disappointing though. The timing is not regular as other nearby hotels.

Reviewed January 02, 2023

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Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel. We are very happy to hear that you enjoyed your stay and the view from your room. We will continue to work as one to ensure that everyone has a safe and comfortable stay with us. We look forward to welcoming you again.

Responded March 18, 2023
Sheraton Grande Tokyo Bay Hotel
10.0
Exceptional
wan from Malaysia
Family with teens
Park Wing 4 Beds, Guest room, 4 Twin/Single Bed(s)
Stayed 3 nights in December 2022

Close but not close enough ”

Always Love the hospitality in sheraton

Reviewed December 16, 2022

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Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We hope you had a relaxing and enjoyable stay with us. Our entire staff will continue to make every effort to make the hotel a place you will return to again and again in the future. We look forward to welcoming you again.

Responded February 13, 2023
Sheraton Grande Tokyo Bay Hotel
10.0
Exceptional
LIM from Singapore
Family with young children
Grande 4 Beds, Guest room, 4 Twin/Single Bed(s), Balcony
Stayed 3 nights in December 2019

excellent place to stay with young kids”

This place are big enough to fit 5 of us in a room. I like the club lounge. The distance is very near to Disney monorail and is great value to stay nearby disney. My parents can have a nap in the noon before re-entry to disney at 6pm.

Reviewed December 31, 2019

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9.2
Exceptional
Nympha from Philippines
Solo traveler
Standard 2 Beds, Guest room, 2 Double, Main Building
Stayed 1 night in October 2022

THE BEST SPA CENTER EVER!”

The highlight of my stay was my time in the spa center. The staff are very friendly and they try to communicate with me in English even though they are having a hard time. I also try to communicate with them with the little Nihonggo I know. The staff seem to be very concerned for my well-being and wellness. I just had the best massage ever! Execellent service and sincere staff! Shout out to Kanagawa! 🤗

Reviewed October 19, 2022

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Thank you for staying with us and taking the time to share your review. We are delighted to know you had a great stay with us. Hope to see you again in Maihama very soon.

Responded October 29, 2022
Sheraton Grande Tokyo Bay Hotel
9.6
Exceptional
Siskasari from Indonesia
Family with teens
Ocean Dream 2 Beds, Guest room, 2 Double, Main building
Stayed 2 nights in December 2019

Our second time staying at Sheraton Grande Tokyo Bay Hotel”

We always enjoyed our stay in your hotel. It’s very convenient location for hopping on and off to Disneyland and Disney Sea. We can buy the ticket parks at the hotel, depending your arrival time, the counter has opening hours. Very helpful and friendly staffs. We like the facilities for kids such as game arcade, mini golf, table tennis, etc even though this time we didn’t have time to enjoy them. Breakfast has huge selections. Will definitely stay again in your hotel when we are in tokyo bay area.

Reviewed January 08, 2020

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8.8
Excellent
Fatima from Philippines
Family with young children
Standard 2 Beds, Guest room, 2 Double, Main Building
Stayed 3 nights in December 2022

Excellent”

Stayed here a few times already pre-pandemic. I noticed now that the rooms got a little older. It wasn't well-maintained anymore but the facilities are still the best! The coin laundry is great! Their GYM is superb and complete! Room is spacious. Will definitely be staying here again but I hope they get to clean the rooms thoroughly.

Reviewed December 26, 2022

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Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to take this precious time to thank you for taking the time to write your impressions of our hotel. We sincerely apologize for any discomfort you may have experienced due to the lack of cleanliness in your room. We take this inadequacy very seriously and will review our cleaning and management once again. We will continue to make every effort to make our hotel a comfortable place to stay for everyone. We all look forward to welcoming you again.

Responded February 13, 2023
Sheraton Grande Tokyo Bay Hotel
9.2
Exceptional
Cherie from Australia
Family with teens
Ocean Dream 4 Beds, Guest room, 4 Twin/Single Bed(s)
Stayed 2 nights in February 2020

Great location for Disneyland ”

The hotel is beautiful and the staff are very friendly and helpful. The location is great for Disneyland as the Disneyland monorail stops right out the front and if you don’t want to walk the 100 metres to the hotel you can jump on the free Disney themed bus that will drop you right at the door. My daughter left one of her air pods in the bed when we checked out and the cleaning staff found it and held it at reception for us to pick up which made her very happy. Great place the only downside was the food is expensive

Reviewed February 05, 2020

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