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Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Hotel

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8.2

Excellent

13,725 reviews

13,725 reviews

Housekeeping19
Breakfast8
Children's activities4
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Sheikh Zayed Grand Mosque Center 5.1 km
Heritage Village 11.2 km
Observation Deck at 300 11.3 km
Emirates Palace 11.8 km
Louvre Abu Dhabi 11.9 km
Marina Mall 11.9 km
Yas Marina Circuit 18.4 km
Yas Waterworld Abu Dhabi 18.4 km
Ferrari World Abu Dhabi 19.0 km
Yas Mall 19.4 km
Nearby landmarks
Police Clinic 650 m
Abu Zahra Vegetables And Fruits 690 m
Saqr Karam Vegetables And Fruits 700 m
Elyazia Pharmacy 830 m
Zayed Military Hospital 960 m
Abu Dhabi Cooperative - Muroor 1.2 km
Boots Al Muroor Pharmacy 1.2 km
Al Noor Centre For Care Of Disabled 1.4 km
Abu Dhabi National Exhibitions Centre 1.5 km
Forever Young Medical Center 1.6 km

Novotel Abu Dhabi Al Bustan Hotel

Shk. Rashid Bin Saeed Street (Airport Road) / Rabdan Street (29th Street), City Center, Abu Dhabi, United Arab Emirates, 95208 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the City Center part of Abu Dhabi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sheikh Zayed Grand Mosque Center. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Fitness center

Luggage storage

Cash withdrawal

This property is in high demand!

13 travelers have booked today.

Value for money8.2
Distance to city center15km
Location rating8.3
Nearest airportAl Bateen Executive Airport (AZI)
Distance to airport2.4 km

Rooms available at Novotel Abu Dhabi Al Bustan Hotel

Excellent
Room comfort & quality

8.2

Superior Queen Room with sofa
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Superior Suite with Sofa
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Room Bed with Sofa
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Superior Suite with Double Bed
...
    Enter dates to see prices
    SUITE Superior Suite With 1 Double Bed And Sofa
    ...
      Enter dates to see prices
      Superior Twin Room
      ...
        Enter dates to see prices
        Superior Suite
        ...
        • Room size: 55 m²/592 ft²
        • Balcony/terrace
        Enter dates to see prices
        Executive Double Room with Sofa
        ...
          Enter dates to see prices
          Superior Queen Room with sofa
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Novotel Abu Dhabi Al Bustan Hotel?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Novotel Abu Dhabi Al Bustan Hotel?

            For those who wish to drive their own cars, Novotel Abu Dhabi Al Bustan Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Abu Dhabi with private transportation, the hotel can arrange both taxis or car rental.

            Is breakfast offered at Novotel Abu Dhabi Al Bustan Hotel?

            Start your mornings right, with the continental and buffet breakfast options offered at Novotel Abu Dhabi Al Bustan Hotel. Adults can enjoy breakfast offered with an additional charge of 67 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Novotel Abu Dhabi Al Bustan Hotel?

            Novotel Abu Dhabi Al Bustan Hotel features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

            What is the smoking policy at Novotel Abu Dhabi Al Bustan Hotel?

            Novotel Abu Dhabi Al Bustan Hotel does permit smoking in some areas and is not 100% smoke-free.

            What is the closest airport to Novotel Abu Dhabi Al Bustan Hotel?

            The closest airport to Novotel Abu Dhabi Al Bustan Hotel is Al Bateen Executive Airport, 2.4 km away.

            What restaurants are nearby Novotel Abu Dhabi Al Bustan Hotel?

            Novotel Abu Dhabi Al Bustan Hotel’s neighborhood is City Center which includes popular restaurants such as Tikka Tonight Restaurant, Al Fanar Restaurant & Cafe and Gad Restaurant.

            What popular shopping places are close to Novotel Abu Dhabi Al Bustan Hotel?

            Novotel Abu Dhabi Al Bustan Hotel is located in City Center area which features shopping places such as Abu Dhabi Mall, Al Wahda Mall and Madinat Zayed Shopping Center.

            What are popular attractions near Novotel Abu Dhabi Al Bustan Hotel?

            Novotel Abu Dhabi Al Bustan Hotel is located in City Center area, which is famous for attractions such as Sheikh Zayed Grand Mosque Center, Umm Al Emarat Park and Emirates National Auto Museum.

            What popular beaches are close to Novotel Abu Dhabi Al Bustan Hotel?

            Novotel Abu Dhabi Al Bustan Hotel is located in the City Center area, which includes Al Bateen Beach.

            What popular natural sightseeing spots are close to Novotel Abu Dhabi Al Bustan Hotel?

            Novotel Abu Dhabi Al Bustan Hotel is located within City Center, which makes it conveniently close to natural sights including Eastern Mangrove Lagoon National Park, Al Ghaf and prime recruitment.

            Show more questions
            See map

            Explore the neighborhood

            What people love about Novotel Abu Dhabi Al Bustan Hotel

            • 8

              Very good

              "This hotel is just highly recommended for a quick stay in Abu Dhabi."

              Karen

              |

              October 15, 2022

            • 10

              Exceptional
              Staff 

              "Very good stay, everything was perfect, all stuff r polite , and always ready to help, they respond very quickly !!"

              Anna

              |

              October 9, 2022

            • 10

              Exceptional
              Breakfast

              "Breakfast is good, a lot of options;"

              Anna

              |

              October 8, 2022

            Overall rating:

            8.2

            Excellent
            13,725 reviews
            Cleanliness
            8.4
            Facilities
            8.2
            Location
            8.3
            Read all reviews >
            What travelers say they love:
            Would highly recommend if visiting Abu Dhabi!
            Sajidul from Singapore
            Group
            More about Novotel Abu Dhabi Al Bustan Hotel

            More about Novotel Abu Dhabi Al Bustan Hotel

            Novotel Abu Dhabi Al Bustan Hotel

            Wake up to a magical day and enjoy all that Abu Dhabi offers with a stay at Novotel Abu Dhabi Al Bustan Hotel.
            The facilities and services provided by Novotel Abu Dhabi Al Bustan Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Abu Dhabi. Parking is available and free, provided by the hotel for guests with their own transportation.
            While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
            Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
            Experience high-quality room facilities during your stay at Novotel Abu Dhabi Al Bustan Hotel. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Novotel Abu Dhabi Al Bustan Hotel include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
            The hotel also provides guests with a coffee or tea maker, bottled water and mini bar in some rooms. Novotel Abu Dhabi Al Bustan Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


            Dining and things to do

            Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Novotel Abu Dhabi Al Bustan Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
            Have fun at night with your travel companions right at the hotel's bar and nightclub.
            To fill your days, be sure to check out the fantastic facilities offered at Novotel Abu Dhabi Al Bustan Hotel. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
            The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, non-motorized water sports and diving. Have some relaxing fun with family and friends at the games room.
            Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


            Around the property

            There are many attractions to discover within close proximity to Novotel Abu Dhabi Al Bustan Hotel. One of the city's most iconic and famous buildings is Emirates Palace, located 11.8 km away. Pose in front of Yas Marina Circuit located 18.4 km away, and you can always show your friends the time you went to Abu Dhabi.


            Around the property

            There are many attractions to discover within close proximity to Novotel Abu Dhabi Al Bustan Hotel. One of the city's most iconic and famous buildings is Emirates Palace, located 11.8 km away. Pose in front of Yas Marina Circuit located 18.4 km away, and you can always show your friends the time you went to Abu Dhabi.

            Amenities and facilities
            Excellent
            Facilities

            8.2

            Most talked about facilities

            Swimming Pool

            8 mentions

            Breakfast

            7 mentions

            Housekeeping

            5 mentions

            Taxi

            2 mentions

            Languages spoken

            • English
            • Arabic
            • Burmese
            • Catalan
            • Chinese [Mandarin]
            • Filipino
            • French
            • Hindi
            • Indonesian
            • Italian
            • Nepali
            • Russian
            • Sinhala
            • Tamil
            • Ukrainian
            • Vietnamese

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet [LAN]
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Billiards
            • Diving
            • Fishing
            • Fitness center
            • Game room
            • Garden
            • Hot tub
            • Massage
            • Nightclub
            • On-site entertainment
            • Pool with view
            • Sauna
            • Spa
            • Steamroom
            • Swimming pool [indoor]
            • Swimming pool [outdoor]
            • Ticket services
            • Tours
            • Water sports (non-motorized)

            Cleanliness and safety

            • Anti-viral cleaning products
            • Body thermometer
            • Breakfast in room
            • Breakfast takeaway service
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Doctor/nurse on call
            • Face coverings on staff
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hotel room service app
            • Hot water linen and laundry washing
            • Hygiene certification
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Professional-grade sanitizing services
            • Protective screens in common areas
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Alternative meal arrangement
            • Bar
            • Coffee shop
            • Happy hour
            • Poolside bar
            • Restaurant [halal]
            • Restaurants
            • Room service [24-hour]

            Services and conveniences

            • Air conditioning in public area
            • Cash withdrawal
            • Concierge
            • Contactless check-in/out
            • Convenience store
            • Currency exchange
            • Daily housekeeping
            • Doorman
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Food delivery
            • Gift/souvenir shop
            • Grooming service
            • Invoice provided
            • Ironing service
            • Laundromat
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Salon
            • Shops
            • Smoking area
            • Terrace

            For the kids

            • Family room
            • Kids meal
            • Playground
            • Swimming pool [kids]

            Land sports

            • Golf course (within 3 km)

            Access

            • Allergy-free rooms
            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [express]
            • Check-in/out [private]
            • Check-in [24-hour]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms

            Getting around

            • Bicycle parking
            • Car park [free of charge]
            • Car park [nearby]
            • Car park [on-site]
            • Car power charging station
            • Rental car
            • Taxi service
            • Valet parking

            Available in all rooms

            • Accessible by elevator
            • Adapted bath
            • Adapter
            • Air conditioning
            • Alarm clock
            • Bathtub
            • Blackout curtains
            • Carpeting
            • Closet
            • Clothes rack
            • Coffee/tea maker
            • Desk
            • Free bottled water
            • Hair dryer
            • Hypoallergenic
            • In-room safe box
            • Interconnecting room(s) available
            • Internet access – LAN
            • Internet access – wireless
            • Ironing facilities
            • LAN Internet in room [free]
            • Laptop safe box
            • Linens
            • Mini bar
            • Pool facilities
            • Private bathroom
            • Radio
            • Roll-in shower
            • Safety/security feature
            • Satellite/cable channels
            • Scale
            • Seating area
            • Separate shower/bathtub
            • Shower
            • Sleep comfort items
            • Slippers
            • Smoke detector
            • Socket near the bed
            • Sofa
            • Telephone
            • Toiletries
            • Top floor available
            • Towels
            • Trash cans
            • Wake-up service
            • Walk-in shower
            • Wi-Fi [free]
            Food and dining
            Breakfast options
            • Continental
            • Halal
            • Vegetarian
            • Gluten-free
            • Buffet
            Restaurants on site

            Choice Cut Steakhouse

            • Cuisine: Steakhouse
            • Menu: Buffet

            Pepper Restaurant

            • Cuisine: Asian, Indian, International
            • Menu: A-la-carte
            Location
            Shk. Rashid Bin Saeed Street (Airport Road) / Rabdan Street (29th Street), City Center, Abu Dhabi, United Arab Emirates, 95208
            Excellent
            Location

            8.3

            Airports

            • Al Bateen Executive Airport (AZI)
              2.4 km 8 min drive
            • Abu Dhabi International Airport (AUH)
              22.4 km 21 min drive

            Public transportation

            • Abu Dhabi Central Bus Station
              7.0 km
            • PRT Line
              19.1 km

            Hospital or clinic

            • Police Clinic
              650 m

            Shopping

            • Abu Dhabi Mall
              8.7 km

            Convenience store

            • On-site

            Cash withdrawal

            • ATM on-site
            What's nearby

            Popular landmarks

            • Sheikh Zayed Grand Mosque Center
              5.1 km
            • Heritage Village
              11.2 km
            • Observation Deck at 300
              11.3 km
            • Emirates Palace
              11.8 km
            • Louvre Abu Dhabi
              11.9 km
            • Marina Mall
              11.9 km
            • Yas Marina Circuit
              18.4 km
            • Yas Waterworld Abu Dhabi
              18.4 km
            • Ferrari World Abu Dhabi
              19.0 km
            • Yas Mall
              19.4 km

            Nearby landmarks

            • Police Clinic
              650 m
            • Abu Zahra Vegetables And Fruits
              690 m
            • Saqr Karam Vegetables And Fruits
              700 m
            • Elyazia Pharmacy
              830 m
            • Zayed Military Hospital
              960 m
            • Abu Dhabi Cooperative - Muroor
              1.2 km
            • Boots Al Muroor Pharmacy
              1.2 km
            • Al Noor Centre For Care Of Disabled
              1.4 km
            • Abu Dhabi National Exhibitions Centre
              1.5 km
            • Forever Young Medical Center
              1.6 km
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib available upon request
            Children 3-15 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 16 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-out until12:00

            Getting around

            • Airport transfer fee100 AED
            • Distance from city center15km
            • Travel time to airport (minutes)20

            Extras

            • Breakfast charge (unless included in room price)67 AED

            The property

            • Non-smoking rooms/floorsyes
            • Number of bars/lounges2
            • Number of floors14
            • Number of restaurants2
            • Number of rooms 361
            • Room voltage220
            • Year property opened2011
            • Most recent renovation2014
            Property announcements

            Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

            In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

            Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

            The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

            Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

            Reviews of Novotel Abu Dhabi Al Bustan Hotel from real guests

            Provided by verified guests of Agoda
            8.2
            /
            10
            Cleanliness8.4
            Facilities8.2
            Location8.3
            Room comfort and quality8.2
            Service8.3
            Value for money8.2
            High score for Abu Dhabi
            Rating
            9+ Exceptional (79)
            8-9 Excellent (22)
            7-8 Very Good (44)
            6-7 Good (15)
            <6 Below Expectation (31)
            Time of the year
            Mar - May (54)
            Jun - Aug (48)
            Sep - Nov (48)
            Dec - Feb (41)
            All guests (559)
            All room types
            All languages

            Show reviews that mention 

            Showing 191 verified guest comments
            12345
            10.0
            Exceptional
            Mara from United Arab Emirates
            Business traveler
            Superior Queen Room with sofa
            Stayed 1 night in May 2022

            Over satisfied ”

            They upgraded my room for free and given a complimentary cake for me and my husband's wedding anniversary. Assisted us all throughout and with the help of Ms. Marnelle who welcomed us with a very professional way. Rooms are clean and all staff are so helpful and accomodating.

            Reviewed May 21, 2022

            See room deals

            Dear Mara, "Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are pleased to be satisfied with our accommodations and have been completely impressed by the hospitality shown by our team during your visit. Thank you for your kind feedback and we will be pleased to welcome you again very soon. With Regards Mourad Brahmi General Manager

            Responded May 27, 2022
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            Qiuyan from United Arab Emirates
            Couple
            Superior Twin Room
            Stayed 1 night in July 2022

            Excellent and quiet ”

            In great location with comfort big lobby and alleys towards the room, 5 star experience. Extraordinarily tiny room with comfortable design of facilities. Their pool is big, will try to come back and enjoy it next time.

            Reviewed July 16, 2022

            See room deals

            Dear Qiuyan, "Thank you for your positive feedback after your stay at Novotel Abu Dhabi Al Bustan. We are happy that you are happy with your stay and impressed with our accommodations during your visit. Thank you very much for your positive feedback, and we look forward to having you with us again soon. Best Regards Mourad Brahmi General Manager"

            Responded July 18, 2022
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            Faton from United Kingdom
            Family with young children
            Superior Queen Room with sofa
            Stayed 1 night in December 2021

            Relaxed and customer service is the best”

            Great All... Reception wellcome was amazingly fast, they imedietly at 3:30am sent somekne to set the sofa as a bed and luggages into the room we were in bed in 15min. Breakfast was abudand like a resort had everything. Staff were very helpfull. Great

            Reviewed December 25, 2021

            See room deals

            Dear Valued Guest, "Thank you for staying with us. We very much appreciate your kind feedback and glad that you were overall pleased with your stay. Thank you for your comments and we look forward to welcoming you back in the near future. Best Regards, Reda Zerrouk General Manager

            Responded December 28, 2021
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            neil from United Arab Emirates
            Couple
            Superior Queen Room with sofa
            Stayed 1 night in February 2022

            Keep it up Team Novotel Abu Dhabi Albustan”

            Thanks for having us. Even it's just for one day, things were very smooth and seamless. Though at times guests tend to crowd on the receptions area for check ins or outs, the whole staff is handling it very well. Keep it up Team Novotel Abu Dhabi Albustan

            Reviewed February 18, 2022

            See room deals

            Dear Neil, "We are pleased that you are satisfied with our location and accommodations, as well impressed by the hospitality of our team during your visit. Thank you so much for your great comments, and we look forward to welcoming you again soon. Warm greetings, Mourad Brahmi General Manager "

            Responded February 21, 2022
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            Daisy from United Arab Emirates
            Group
            Superior Twin Room
            Stayed 1 night in March 2021

            Excellent Staffs and Facilities😄”

            You have a excellent staffs . From the entrance assisted by bellboy then smooth check in and warm welcome by Mr. Jay (Thanks). We had a quick check out as well. Over all Good. We'll definitely come back again.😄

            Reviewed March 27, 2021

            See room deals

            Dear Daisy, Thank you for your positive feedback following your stay at the Novotel Abu Dhabi Al Bustan. We are happy that your experience during your visit was to your expectations. It is great to see that you were pleased with our beds and buffet breakfast, as well impressed by the hospitality and guest service of the team. Many thanks for your marvelous comments and we look forward to having you with us again soon. Best regards, Souffian Zaeraoui General Manager"

            Responded March 29, 2021
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            Joy from United Arab Emirates
            Family with young children
            Superior Twin Room
            Stayed 1 night in June 2021

            Outstanding! ”

            I just wanted to say job well done for their receptionist Javid and Rania for accommodating our family professionally. Our room was clean and all the staff are friendly.

            Reviewed June 30, 2021

            See room deals

            Dear Joy, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are delighted that you were pleased with your stay. Thank you for your positive feedback, and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

            Responded July 01, 2021
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            HILAL from Oman
            Business traveler
            Superior Queen Room with sofa
            Stayed 4 nights in November 2021

            Fantastic Hotel ”

            Very recommended hotel if you are traveling for business. Very friendly staff in the reception... Smiley Staff.. Clean hotel... They very good in providing free drinking water every day. Taxis are available 24 hrs... Surely I will book it again.

            Reviewed November 19, 2021

            See room deals

            Dear Hilal, "Thanks for your feedback after your stay at the Novotel Abu Dhabi Al Bustan. We are pleased to see that you are satisfied with our hotel and with the guest service and hospitality of our team during your visit. Thank you very much for your kind comments, and we look forward to welcoming you again soon. Warm greetings, Reda Zerrouk General Manager

            Responded November 21, 2021
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            Mohamed from United Arab Emirates
            Family with young children
            Superior Queen Room with sofa
            Stayed 4 nights in April 2022

            Hotel Stay Novotel”

            Very clean and friendly staff. I stay with my family anyway it was like a business travel. Very easy access to anywhere in AbuDhabi

            Reviewed April 11, 2022

            See room deals

            Dear Mohamed, "Thank you for staying with us. We very much appreciate your kind feedback and glad that you were overall pleased with your stay. Thank you for your comments and we look forward to welcoming you back in the near future. Best Regards, Mourad Brahmi General Manager "

            Responded April 13, 2022
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            Sajidul from Singapore
            Group
            Superior Twin Room
            Stayed 4 nights in May 2022

            Exceptional”

            Novotel Abi Dhabi Al Bustan had a great location (albeit far from the corniche) with an awesome breakfast buffet and a great dine-in room menu. Would highly recommend if visiting Abu Dhabi!

            Reviewed May 11, 2022

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            Dear Sajidul, Thank you for taking the time to share your feedback regarding the Novotel Abu Dhabi Al Bustan. It is a pleasure to see that you were satisfied with our location, the buffet breakfast and in the in room dining menu. Thank you for recommending us and we look forward to welcoming you again in the near future. Best Regards, Mourad Brahmi General Manager

            Responded May 19, 2022
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            Nicole from Philippines
            Solo traveler
            Superior Queen Room with sofa
            Stayed 1 night in May 2019

            Excellent hotel!”

            Clean sheets, soft bed, clean spacious room, clean bathroom and friendly staff. I really enjoyed my stay!

            Reviewed June 04, 2019

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            Dear Nicole, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are happy that you have enjoyed your stay and were pleased with our rooms, beds, as well impressed by our friendly team during your stay. Many thanks for your positive feedback, and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

            Responded June 06, 2019
            Novotel Abu Dhabi Al Bustan Hotel
            9.6
            Exceptional
            Cecille from United Arab Emirates
            Family with young children
            Superior Queen Room with sofa
            Stayed 1 night in May 2022

            My Kids love their Pool!!! ”

            Best staycation for a family with small children. The room is spacious with a sofa bed and has a nice view of the city. We’ve stayed in the hotel for a couple of times already as my kids love their pool which is open until 10 pm and they got a separate pool for younger ones and a jacuzzi as well. Jude, their pool attendant, lifeguards and housekeepers are all attentive, friendly and approachable. We will surely come back to the hotel.

            Reviewed May 04, 2022

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            Dear Cecille, Thank you for taking the time to share your recent experience at the Novotel Abu Dhabi Al Bustan. It is a pleasure to see that your stay was so cheerful with us and that you were pleased with the pool, the room and its amenities. I will make sure to share your kind words with Jude, and the team I am sure they will be so glad to hear they made your stay with us memorable. We look forward to welcoming you again soon. Sincerely, Mourad Brahmi General Manager

            Responded May 19, 2022
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            Mohamed
            Family with young children
            Superior Queen Room with sofa
            Stayed 1 night in May 2019

            Very friendly and professional staff”

            Special thanks for Ms. Vivian from front desk and housekeeping staff who responded immediately for our sofa bed setup when we arrived early morning at 4:30

            Reviewed June 05, 2019

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            Dear Mohamed, Thank you for your comments following your stay at the Novotel Abu Dhabi Al Bustan. It is great to see that you were impressed by our team's hospitality and service attitude during your stay. Vivian and the housekeeping team will surely be elated by your kind compliments. It is our ongoing commitment to provide our guests with superb experience during their stay and very much appreciate your marvelous feedback. We look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

            Responded June 06, 2019
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            Yongbin from United Arab Emirates
            Couple
            Superior Queen Room with sofa
            Stayed 1 night in November 2020

            Hospitality”

            I was upgraded room grade, and furthermore was extended check out time till 3 pm without any charge. Good experience.

            Reviewed November 21, 2020

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            Dear Yongbin, We very much appreciate your positive feedback and delighted to have exceeded your expectations during your stay. Fulfilling our guest expectations is our greatest reward - thank you. Looking forward to welcoming you back and hope your next visit will be as pleasant as the previous one. Best Regards, Souffian Zaeraoui General Manager

            Responded November 24, 2020
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            babu from United Arab Emirates
            Couple
            Superior Queen Room with sofa
            Stayed 1 night in January 2021

            Babu Kurian”

            Had a wonderful experience. Very happy with the stay. Staff were very supportive

            Reviewed January 26, 2021

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            Dear Babu Kurian, "Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay as well impressed by the team's hospitality and guest service during your visit. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Best Regards, Souffian Zaeraoui General Manager"

            Responded February 25, 2021
            Novotel Abu Dhabi Al Bustan Hotel
            9.6
            Exceptional
            Kimberly from United Arab Emirates
            Couple
            Superior Queen Room with sofa
            Stayed 1 night in October 2021

            Good hotel”

            Staff are accommodating. I was surprised they have upgraded us to executive room. Kettle was not working but they were able to replace it asap. Breakfast was okay tho not too tasty. Only bad thing is that, we saw how the valet man drove our car. It was reckless. Should atleast be careful while driving other people’s car. Nonetheless everything was good.

            Reviewed October 19, 2021

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            Dear KImberly, "Thank you for staying with us. We are pleased that you enjoyed your stay despite some shortcomings. We assure you that we will take measures to improve the level of our services. At Novotel we strive to provide the best services to all our guests so your comments are important to us. Thank you for your comment and we are looking forward to your stay with us again soon. Best Regards " Reda Zerrouk General Manager

            Responded October 20, 2021
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            Mark from Australia
            Solo traveler
            Superior Queen Room with sofa
            Stayed 1 night in June 2022

            Excellent hotel ”

            Rate was very good and location is ideal

            Reviewed July 02, 2022

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            Dear Mark, We are pleased that you are satisfied with the location of the hotel. Thanks for your positive feedback and we look forward to welcoming you again upon your return. Warm greetings, Mourad Brahmi General Manager

            Responded July 04, 2022
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            Nicole from United Arab Emirates
            Couple
            Superior Queen Room with sofa
            Stayed 1 night in May 2020

            Best hotel”

            I was upgraded to Executive room. Thank you

            Reviewed May 24, 2020

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            Dear Nicole, Thank you for your positive feedback following your stay at the Novotel Abu Dhabi Al Bustan. It will be our pleasure to welcome you again in the near future. Best regards, Souffian Zaeraoui General Manager

            Responded May 27, 2020
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            Jemie from United Arab Emirates
            Group
            Superior Suite with Sofa
            Stayed 1 night in May 2021

            Exceptional”

            Nice and clean.room service is good

            Reviewed May 14, 2021

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            Dear Jemie, Thank you for staying with us. We are delighted that you were pleased with your stay. Thank you for your positive feedback and we look forward to welcoming you again in the near future. Best Regards, Souffian Zaeraoui General Manager"

            Responded May 16, 2021
            Novotel Abu Dhabi Al Bustan Hotel
            9.6
            Exceptional
            Shereen from United Arab Emirates
            Business traveler
            Superior Queen Room with sofa
            Stayed 1 night in March 2021

            Favorite Hotel”

            Easy location, clean, seamless check in, secure parking and good food. This ticks all the boxes.

            Reviewed March 25, 2021

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            Dear Shereen, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are delighted that you were pleased with your stay. Thank you for your positive feedback, and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager"

            Responded March 29, 2021
            Novotel Abu Dhabi Al Bustan Hotel
            10.0
            Exceptional
            Raj from United Arab Emirates
            Business traveler
            Superior Twin Room
            Stayed 1 night in May 2020

            Very nice stay”

            Good clean hotel

            Reviewed May 30, 2020

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            Dear Raj, Thank you for your positive feedback following your stay at the Novotel Abu Dhabi Al Bustan. We are happy that you were pleased with your stay and satisfied with our accommodations during your visit. It will be our pleasure to have you with us again soon. Best regards, Souffian Zaeraoui General Manager

            Responded June 03, 2020
            Novotel Abu Dhabi Al Bustan Hotel
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