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Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel

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8

Excellent

799 reviews

799 reviews

View39
Housekeeping13
Swimming Pool6
See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Jabal Hafeet 2.3 km
Jebel Hafeet 2.5 km
Green Mubazzarah 3.2 km
Jabal Hafeet Mountain 4.5 km
Mubazzara park 4.5 km
Wadi adventure 6.0 km
Camel Souk 10.2 km
Buraimi Camel Souk 10.4 km
Bawadi Mall 10.7 km
AAN2336 10.8 km

Mercure Grand Jebel Hafeet Hotel

Jebel Hafeet, Al Ain, Al Ain, United Arab Emirates, 24476 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Al Ain part of Al Ain, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Al Ain International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Excellent view

Free Wi-Fi in all rooms!

Currency exchange

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Golf course [on-site]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Al Ain every 30 minutes on Agoda.com
Value for money7.7
Distance to city center20 Km
Location rating8.9
Nearest airportAl Ain International Airport (AAN) - United Arab Emirates
Distance to airport25.2 km

Rooms available at Mercure Grand Jebel Hafeet Hotel

Very good
Room comfort & quality

7.8

Superior Room 1 Double Bed
...
  • Room size: 29 m²/312 ft²
  • Pool view
  • 1 queen bed
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Deluxe Room 1 Double Bed
...
  • Room size: 29 m²/312 ft²
  • Nature view
  • 1 king bed
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Superior Room With 2 Single Beds
...
  • Room size: 29 m²/312 ft²
  • Pool view
  • 2 single beds
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Executive Suite with 1 queensize bed
...
  • Room size: 80 m²/861 ft²
  • Pool view
  • 1 queen bed
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Deluxe Room with 2 Single Beds
...
  • Room size: 29 m²/312 ft²
  • Nature view
  • 2 single beds
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Double Single Use Superior
...
    Enter dates to see prices
    Presidential Suite
    ...
    • Room size: 166 m²/1787 ft²
    • Balcony/terrace
    • 1 king bed and 2 single bed...
    Enter dates to see prices
    Executive Suite
    ...
    • Room size: 59 m²/635 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deluxe Suite
    ...
    • Room size: 82 m²/883 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Double Single Use Deluxe
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Mercure Grand Jebel Hafeet Hotel?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Mercure Grand Jebel Hafeet Hotel?

      Mercure Grand Jebel Hafeet Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 450 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Mercure Grand Jebel Hafeet Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Al Ain with private transportation, the hotel can arrange both taxis or car rental.

      Is breakfast offered at Mercure Grand Jebel Hafeet Hotel?

      Start your mornings right, with the continental and buffet breakfast options offered at Mercure Grand Jebel Hafeet Hotel. Adults can enjoy breakfast offered with an additional charge of 75 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Mercure Grand Jebel Hafeet Hotel?

      Mercure Grand Jebel Hafeet Hotel features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      What is the smoking policy at Mercure Grand Jebel Hafeet Hotel?

      Mercure Grand Jebel Hafeet Hotel does permit smoking in some areas and is not 100% smoke-free.

      What is the closest airport to Mercure Grand Jebel Hafeet Hotel?

      The closest airport is Al Ain International Airport, 25.1 km away from Mercure Grand Jebel Hafeet Hotel.

      What restaurants are nearby Mercure Grand Jebel Hafeet Hotel?

      Mercure Grand Jebel Hafeet Hotel is located in Al Ain, famous for good restaurants such as Lawrence's Bar, Orient Cafe and Eden Rock.

      What popular shopping places are close to Mercure Grand Jebel Hafeet Hotel?

      Located in the Al Ain area, Mercure Grand Jebel Hafeet Hotel is close to great shopping choices like Buraimi Camel Souk, Bawadi Mall and Rainbow Arts.

      What are popular attractions near Mercure Grand Jebel Hafeet Hotel?

      Guests at Mercure Grand Jebel Hafeet Hotel can easily visit Mubazzara park, Camel Souk and Al Ain paradise garden located in the Al Ain area.

      What popular natural sightseeing spots are close to Mercure Grand Jebel Hafeet Hotel?

      Mercure Grand Jebel Hafeet Hotel is located in the Al Ain area, which is famous for natural sightseeing destinations such as Jabal Hafeet, Jebel Hafeet and Green Mubazzarah.

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      Explore the neighborhood

      What people love about Mercure Grand Jebel Hafeet Hotel

      • 10

        Exceptional

        "Exceptional service and worth the money"

        Dawood

        |

        September 21, 2022

      • 10

        Exceptional
        Location

        "Best location in town"

        Majed

        |

        September 5, 2022

      • 8.8

        Excellent
        Staff 

        "The hospitality of the staff is admirable , the place has plenty of activities for kids."

        Ahmed

        |

        August 30, 2022

      Overall rating:

      8

      Excellent
      799 reviews
      Cleanliness
      8.0
      Facilities
      7.8
      Location
      8.9
      Read all reviews >
      What travelers say they love:
      The hotel location is amazing, the service is very good.
      Khoula from United Arab Emirates
      Family with older children
      More about Mercure Grand Jebel Hafeet Hotel

      More about Mercure Grand Jebel Hafeet Hotel

      Mercure Grand Jebel Hafeet Hotel

      It's time for an adventure-filled holiday! Explore Al Ain with a stay at Mercure Grand Jebel Hafeet Hotel.
      Mercure Grand Jebel Hafeet Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Al Ain.
      Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
      The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
      Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms.
      Mercure Grand Jebel Hafeet Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


      Dining and things to do

      Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Mercure Grand Jebel Hafeet Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
      Have fun at night with your travel companions right at the hotel's bar.
      Mercure Grand Jebel Hafeet Hotel offers wonderful recreational facilities for guests to enjoy. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
      The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like the non-motorized water sports. In a competitive mood? Get sporty with your travel group or other guests at the mini golf course, golf course on site and squash court in the hotel.
      Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.

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      Amenities and facilities
      Very good
      Facilities

      7.8

      Most talked about facilities

      Swimming Pool

      29 mentions

      Food & Dining

      25 mentions

      View

      25 mentions

      Housekeeping

      7 mentions

      Languages spoken

      • English
      • Arabic
      • Filipino
      • Hindi
      • Tamil
      • Thai

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Billiards
      • Fitness center
      • Garden
      • Golf course [on-site]
      • Hot tub
      • Massage
      • Mini golf course
      • On-site entertainment
      • Sauna
      • Spa
      • Squash court
      • Steamroom
      • Swimming pool [indoor]
      • Swimming pool [outdoor]
      • Table tennis
      • Ticket services
      • Tours
      • Water sports (non-motorized)

      Cleanliness and safety

      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hotel room service app
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Alternative meal arrangement
      • Bar
      • Coffee shop
      • Happy hour
      • Poolside bar
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Convenience store
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Fireplace
      • Food delivery
      • Gift/souvenir shop
      • Grooming service
      • Invoice provided
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Postal service
      • Safety deposit boxes
      • Salon
      • Shops
      • Smoking area
      • Terrace

      For the kids

      • Babysitting service
      • Family room
      • Kids club
      • Kids meal
      • Playground
      • Swimming pool [kids]

      Access

      • Buzzer/wireless intercom
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Exterior corridor
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms

      Getting around

      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Car power charging station
      • Rental car
      • Taxi service
      • Valet parking

      Available in all rooms

      • Air conditioning
      • Balcony/terrace
      • Bathrobes
      • Bathtub
      • Blackout curtains
      • Carpeting
      • Closet
      • Clothes dryer
      • Coffee/tea maker
      • Daily housekeeping
      • Desk
      • Free bottled water
      • Hair dryer
      • Hand sanitizer
      • In-room safe box
      • Internet access – wireless
      • Ironing facilities
      • Linens
      • Locker
      • Mini bar
      • Non-smoking
      • Pool facilities
      • Private bathroom
      • Refrigerator
      • Satellite/cable channels
      • Seating area
      • Shower
      • Slippers
      • Smoke detector
      • Telephone
      • Toiletries
      • Towels
      • Wake-up service
      • Wi-Fi [free]
      Food and dining
      Breakfast options
      • Asian
      • Continental
      • Vegetarian
      • Buffet
      Restaurants on site

      Al Khayma

      • Cuisine: Middle Eastern

      Lawrences Bar

      • Cuisine: International

      Orient Café

      • Cuisine: International

      Le Belvedere

      • Cuisine: International
      • Menu: Buffet, A-la-carte

      Eden Rock

      • Cuisine: Grill/BBQ
      Location
      Jebel Hafeet, Al Ain, Al Ain, United Arab Emirates, 24476
      Excellent
      Location

      8.9

      Airports

      • Al Ain International Airport (AAN) - United Arab Emirates
        25.2 km
      • Sohar Airport (OHS) - Oman
        92.8 km

      Public transportation

      • Municipal Bus Station
        15.7 km

      Hospital or clinic

      • Royal Care Medical Center
        12.1 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-6 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 7 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.
      • The Swimming Pool is closed for maintenance until September.
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out from12:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee450 AED
      • Distance from city center20 Km
      • Travel time to airport (minutes)90

      Extras

      • Breakfast charge (unless included in room price)75 AED

      The property

      • Non-smoking rooms/floorsYes
      • Number of bars/lounges1
      • Number of floors5
      • Number of restaurants3
      • Number of rooms 124
      • Room voltage220
      • Most recent renovation2013
      Property announcements

      Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

      Reviews of Mercure Grand Jebel Hafeet Hotel from real guests

      Provided by verified guests of Agoda
      8.0
      /
      10
      Cleanliness8.0
      Facilities7.8
      Location8.9
      Room comfort and quality7.8
      Service8.0
      Value for money7.7
      High score for Al Ain
      Rating
      9+ Exceptional (140)
      8-9 Excellent (110)
      7-8 Very Good (111)
      6-7 Good (51)
      <6 Below Expectation (71)
      Time of the year
      Mar - May (129)
      Jun - Aug (113)
      Sep - Nov (103)
      Dec - Feb (138)
      All guests (799)
      All room types
      All languages

      Show reviews that mention 

      Showing 483 verified guest comments
      12345
      10.0
      Exceptional
      Kazuniko from United Arab Emirates
      Couple
      Deluxe Room 1 Double Bed
      Stayed 1 night in December 2020

      Excellent Location”

      Good: Mercure Hotel in Jabel Hafeet is the most excellent accomodation if you want a nice gate away in the city. Staying at the top gives you a relaxing feeling because of cold weather(especially if you stay there at winter season) and very nice top view of the city. The room and bathroom is very clean. Staffs were very accomodating. Easy check in and check out. Clean swimming pool. One thing that caught our attention( me and my husband) is during our breakfast. It was a buffet style and the food were served by the staffs. They will tell you what are the menu while standing on the marker infront of the buffet table and they are the one who will give you the food you want. It amaze us because they really tell to each and every one what’s on the table. And we salute Mercure and the staffs for doing that for the safety of everyone. Bad: Since balcony door is connected to the ac, our room ac does that function again once you close the balcony door. We need to call for assistance to on it again. The technician said the fan was stuck. It was fixed but does not give us a cool air. Their ac does not functioning well. Maybe it needs some maintenance.

      Reviewed December 04, 2020

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      10.0
      Exceptional
      Imran from United Arab Emirates
      Family with young children
      Deluxe Room with 2 Single Beds
      Stayed 2 nights in December 2019

      Exceptional”

      The hotel has great activities like mini golf, table tennis etc included in the price of stay. Swimming pool and surrounding green area gives the out of the world experience. If you stay here you will enjoy and no need to go anywhere else for amusement. One thing through, the supermarkets and restaurants are not near to the hotel so if you dont want to spend on eating within the hotel bring the supermarket items with you. Cheers...

      Reviewed December 19, 2019

      See room deals

      Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Grand Jebel Hafeet Al Ain Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

      Responded January 09, 2020
      Mercure Grand Jebel Hafeet Hotel
      10.0
      Exceptional
      ADIL from United Arab Emirates
      Family with young children
      Deluxe Room 1 Double Bed
      Stayed 1 night in May 2022

      Mercure you are the Best !”

      Ibrahim the Manager you and your team has made the stay fantastic and memorable-It’s a great property and more than that it’s the staff working there is making it value for money-Although swim pool was a miss but overal the experience was awesome —Will return soon - Good Luck Mercer !

      Reviewed May 28, 2022

      See room deals

      10.0
      Exceptional
      Ruqayya from United Arab Emirates
      Family with young children
      Deluxe Room 1 Double Bed
      Stayed 2 nights in September 2020

      Excellent facility”

      This was our first destination when moving to Al Ain, the view is breath taking, having a room with a balcony facing the pool was beautiful . Place is always clean and sanitized

      Reviewed September 23, 2020

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      10.0
      Exceptional
      Edelen from United Arab Emirates
      Couple
      Deluxe
      Stayed 1 night in December 2021

      Family-friendly Hotel”

      If you want you to disconnect TO connect with your family, then this is the place to be. It's worth the budget. Best place to relax and to feel the moment of having vacation without travelling out of the country. Commending the staffs who are friendly and accommodating too.

      Reviewed January 06, 2022

      See room deals

      10.0
      Exceptional
      Kristialene from United Arab Emirates
      Couple
      Deluxe Room 1 Double Bed
      Stayed 2 nights in July 2022

      Mercure Hotel”

      It is one of the best hotels we've ever been. Great staff, clean facilities, delicious food, and warm stay. Thank you Mercure

      Reviewed July 20, 2022

      See room deals

      Dear Mr Kristialene, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

      Responded September 23, 2022
      Mercure Grand Jebel Hafeet Hotel
      10.0
      Exceptional
      Ma. from United Arab Emirates
      Family with young children
      Deluxe Room 1 Double Bed
      Stayed 2 nights in April 2021

      Great place and great exprience😊😍”

      The place is so nice, the facility and amenities is really amazing. Staff are nice and friendly. I would like also to commend the staff name SIHBRAJ, he was nice and very polite person, doing a job well done😊

      Reviewed April 23, 2021

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      10.0
      Exceptional
      Ali from Indonesia
      Family with young children
      Superior Room 1 Double Bed
      Stayed 1 night in January 2020

      nice view from our room ”

      I felt satisfied during staying in this hotel, I took the room with pool view (2nd floor), there was the balcony in the room to see the nature view and also at 2nd floor, view dock is availabe for watching sunset. i will come back to this hotel soon.

      Reviewed January 08, 2020

      See room deals

      Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Grand Jebel Hafeet Al Ain Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

      Responded January 09, 2020
      Mercure Grand Jebel Hafeet Hotel
      10.0
      Exceptional
      Nancy from United Arab Emirates
      Family with young children
      Deluxe Room 1 Double Bed
      Stayed 1 night in April 2019

      Family Friendly Place With Outstanding View”

      It is great place for the family. Your kids will not get bored in this place on top of the mountain Jabel Hafeet. They have a big pool for adults, a pool with slides plus a baby pool and a play ground.

      Reviewed April 10, 2019

      See room deals

      10.0
      Exceptional
      Alyssa from United Arab Emirates
      Group
      Superior Room 1 Double Bed
      Stayed 1 night in October 2021

      Amazing view!”

      Stayed here for the first time on the day of my birthday and thanks to Mohammed from the Reception, he upgraded our 2 deluxe rooms to Diplomatic and we had a great time with a great view from our suite.

      Reviewed October 22, 2021

      See room deals

      10.0
      Exceptional
      syed from India
      Couple
      Superior Room 1 Double Bed
      Stayed 1 night in December 2021

      About hotel stay”

      One of the best hotel in the area. I enjoyed every bit of the stay things are not costly inside the hotel . I recommend every one visit this hotel and stay .

      Reviewed December 11, 2021

      See room deals

      10.0
      Exceptional
      Billy from United Arab Emirates
      Family with young children
      Superior Room 1 Double Bed
      Stayed 1 night in February 2022

      Should have done it sooner ”

      Excellent visit - 7 years in Al Ain and this was long over due Hotel meet all our expectations Will definitely return Pool Staff A+ Room service A Smooth check in A Room A Thank you to life guards, security and house keeping *TEAM LOVETT 2022*

      Reviewed March 02, 2022

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      10.0
      Exceptional
      John from Philippines
      Couple
      Deluxe Room 1 Double Bed
      Stayed 1 night in January 2022

      Amazing Stay”

      The hotel was amazing. View was the best and we had a very comfortable stay.

      Reviewed June 08, 2022

      See room deals

      Dear Mr John, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and will sort out the areas that you pointed out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

      Responded September 23, 2022
      Mercure Grand Jebel Hafeet Hotel
      10.0
      Exceptional
      Diana from United Arab Emirates
      Couple
      Deluxe Room 1 Double Bed
      Stayed 2 nights in February 2021

      good value for money & lovely view”

      The hotel is clean & welcoming, situated almost on top of Jebel Hafeet.

      Reviewed February 17, 2021

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      10.0
      Exceptional
      Erika from United Arab Emirates
      Solo traveler
      Superior Room 1 Double Bed
      Stayed 1 night in October 2020

      great change of scenary”

      just needed to get away from the daily routine, it was amazing to enjoy the view at night and in the morning

      Reviewed October 18, 2020

      See room deals

      10.0
      Exceptional
      Farooq
      Family with young children
      Superior Room 1 Double Bed
      Stayed 2 nights in December 2019

      Awesome ... Loved the place. ”

      Veiws, location, staff are all good ... pool is very pleasing ...

      Reviewed December 11, 2019

      See room deals

      Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Grand Jebel Hafeet Al Ain Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

      Responded January 09, 2020
      Mercure Grand Jebel Hafeet Hotel
      10.0
      Exceptional
      Mohamed from United Arab Emirates
      Couple
      Deluxe Room with 2 Single Beds
      Stayed 1 night in November 2021

      AMAZING!!”

      One of the best hotels in all over the world..view is INCREDIBLE!!

      Reviewed November 23, 2021

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      10.0
      Exceptional
      Magdy from United Arab Emirates
      Family with teens
      Deluxe Room 1 Double Bed
      Stayed 1 night in May 2021

      Excellent ”

      It is a 4 star hotels . But really we enjoyed much with our stay there .

      Reviewed May 10, 2021

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      9.2
      Exceptional
      Prateek from United Arab Emirates
      Family with young children
      Deluxe Room 1 Double Bed
      Stayed 1 night in April 2021

      best hotel for staycations..”

      Overall hotel has good amenities and facilities inside. fully neat and clean and they are taking utmost precautions for covid 19 related sanitization all around the area. pool area is recommended for family travellers. however due to it’s location at top of jabel hafeet you will have very limited option for food/ snacks , apart from hotel facilities. overall very nice and safe stay. staff is also very supportive. must recommended for visit.

      Reviewed April 17, 2021

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      10.0
      Exceptional
      Mecelle from United Arab Emirates
      Family with young children
      Deluxe Room 1 Double Bed
      Stayed 3 nights in December 2020

      Fantastic ”

      Our stay is so amazing.. We have so much fun.. All are just amazing!

      Reviewed February 17, 2021

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