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Marunouchi Hotel, Tokyo
Marunouchi Hotel, Tokyo
Marunouchi Hotel, Tokyo
Marunouchi Hotel, Tokyo
Marunouchi Hotel, Tokyo
Marunouchi Hotel, Tokyo
Marunouchi Hotel, Tokyo

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8.9

Excellent

1,575 reviews

1,575 reviews

Housekeeping27
Breakfast12
Shops10
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Maruzen Marunouchi

10 m

Marunouchi Oazo

40 m

Tokyo Station Gallery

120 m

iiyo!!

180 m

Tokyo Souvenir Center

190 m

Popular landmarks
Ginza

1.3 km

Tokyo Tower

3.4 km

Ueno Park

3.6 km

Asakusa

4.2 km

Sensoji Temple

4.4 km

Closest landmarks
Mamegui

240 m

Chocolatier Palet D'or

240 m

Delier IDEE

240 m

Nihon Saisei Sakaba

240 m

Tokyo Central Railway Station

250 m

Marunouchi Hotel, Tokyo

1-6-3 Marunouchi, Chiyoda Ku, Tokyo Station, Tokyo, Japan, 1000005 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tokyo Station, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

250 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Spa

Bar

Restaurants

This property is in high demand!

10 travelers have booked today.

Value for money8.2
Location rating9.6
Nearest airportHaneda Airport (HND)
Distance to airport15.0 km

Rooms available at Marunouchi Hotel, Tokyo

Excellent
Room comfort & quality

9

Deluxe Double Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Small Double Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Standard Double Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Tokyo Station Dome View Corner Twin Room - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Standard Twin Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Corner Twin Room - Non-Smoking
...
  • Room size: 43 m²/463 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Superior Twin Non- Smoking
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Double Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 36 m²/388 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Run of House - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Marunouchi Hotel, Tokyo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Marunouchi Hotel, Tokyo?

For those who wish to drive their own cars, Marunouchi Hotel, Tokyo has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Marunouchi Hotel, Tokyo?

Start your mornings right, with the continental and buffet breakfast options offered at Marunouchi Hotel, Tokyo. There's an additional charge of 3388 JPY for adults and 3388 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Marunouchi Hotel, Tokyo?

Marunouchi Hotel, Tokyo features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can business events be hosted at Marunouchi Hotel, Tokyo?

On-site venues and convenient event services make Marunouchi Hotel, Tokyo an ideal choice for hosting events such as conferences and meetings. The venue available at the hotel can accommodate up to 24 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Marunouchi Hotel, Tokyo?

Marunouchi Hotel, Tokyo does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Marunouchi Hotel, Tokyo?

The closest train, metro, or bus station is Tokyo Train Station, 240 m away from Marunouchi Hotel, Tokyo.

What restaurants are nearby Marunouchi Hotel, Tokyo?

Marunouchi Hotel, Tokyo is located in Tokyo Station, famous for good restaurants such as Oshima Chinju, Pomudadan and Il Bar Marunouchi Oazo.

What popular shopping places are close to Marunouchi Hotel, Tokyo?

Located in the Tokyo Station area, Marunouchi Hotel, Tokyo is close to great shopping choices like Maruzen Marunouchi, Marunouchi Oazo and Tokyo Station Gallery.

What are popular attractions near Marunouchi Hotel, Tokyo?

Guests at Marunouchi Hotel, Tokyo can easily visit Tokyo Central Railway Station, Imperial Palace and The East Gardens of the Imperial Palace (Edo Castle Ruin) located in the Tokyo Station area.

What popular natural sightseeing spots are close to Marunouchi Hotel, Tokyo?

Marunouchi Hotel, Tokyo is located in the Tokyo Station area, which is famous for natural sightseeing destinations such as Renewed Grove.

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Explore the neighborhood

What people love about Marunouchi Hotel, Tokyo

  • 10

    Exceptional

    "Amenities were wonderful!"

    Sara

    |

    February 10, 2020

  • 9.6

    Exceptional
    Spaciousness

    "Only here for 11 hours, very comfy beds and our rooms were on the 17th floor this time and a great size."

    Michelle

    |

    January 17, 2020

  • 8.8

    Excellent
    Cleanliness

    "The room is quiet and clean."

    Ka

    |

    January 14, 2020

Property ranking|Compared to 4,677 Tokyo properties
See all rankings
Location score
9.6/10
Cleanliness score
9.4/10
Room comfort score
9/10
Service score
9.1/10
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Better than
97
%
of Tokyo properties
Overall rating:

8.9

Excellent
1,575 reviews
Cleanliness
9.4
Facilities
8.5
Location
9.6
Read all reviews >
What travelers say they love:
We love the location being next to the Tokyo Station.
Lim from Malaysia
Family with young children
More about Marunouchi Hotel, Tokyo

More about Marunouchi Hotel, Tokyo

Marunouchi Hotel, Tokyo

For travelers who want to take in the sights and sounds of Tokyo, Marunouchi Hotel, Tokyo is the perfect choice. Its convenient location right in the city center allows you more time to see all that Tokyo has to offer.
At Marunouchi Hotel, Tokyo, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Tokyo is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service and luggage storage. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Marunouchi Hotel, Tokyo. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Marunouchi Hotel, Tokyo are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Marunouchi Hotel, Tokyo. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At Marunouchi Hotel, Tokyo you can even have groceries delivered to your room with their convenient service.
Enjoy the countless activities offered at Marunouchi Hotel, Tokyo. A relaxing end to every day is possible with a visit to the massage and spa. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

An array of attractions are a must-see while visiting Tokyo. Be sure to stop by Tokyo Tower located 3.3 km away, one of the most famous of all local landmarks.


Reasons to stay here

Guests who stayed here found it to be neat and tidy, scoring it above 98% of other accommodations in the city.
Guests who stayed at this hotel have scored it higher than 99% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Tokyo.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

39 mentions

Housekeeping

34 mentions

Internet

10 mentions

Food & Dining

2 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Spa

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathtub
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Shower
  • Streaming service like Netflix
  • TV [flat screen]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

フレンチレストラン「ポム・ダダン」

  • Cuisine: French
  • Menu: Buffet

加賀料理「大志満 椿壽」

  • Cuisine: Japanese
  • Menu: Buffet

鉄板焼処「大安くらぶ」

  • Cuisine: Japanese
  • Menu: Buffet
Location
1-6-3 Marunouchi, Chiyoda Ku, Tokyo Station, Tokyo, Japan, 1000005
Exceptional
Location

9.6

Airports

  • Haneda Airport (HND)
    15.0 km 22 min drive
  • Narita International Airport (NRT)
    57.4 km 53 min drive

Public transportation

  • Tokyo Train Station
    250 m
  • Otemachi Train Station
    380 m

Hospital or clinic

  • Tokyo Business Clinic
    290 m

Shopping

  • Ameyoko Shopping Street
    3.0 km

Convenience store

  • Lawson
    190 m 2 min drive

Cash withdrawal

  • ATM
    50 m 1 min walk
What's nearby

Popular landmarks

  • Ginza
    1.3 km
  • Tokyo Tower
    3.4 km
  • Ueno Park
    3.6 km
  • Asakusa
    4.2 km
  • Sensoji Temple
    4.4 km
  • Tokyo Skytree
    5.0 km
  • Shinjuku Gyoen National Garden
    5.2 km
  • Meiji Jingu
    6.2 km
  • Shibuya Crossing
    6.5 km
  • Tokyo Metropolitan Government Building observation room
    6.8 km

Nearby landmarks

  • Maruzen Marunouchi
    10 m
  • Marunouchi Oazo
    40 m
  • Tokyo Station Gallery
    120 m
  • iiyo!!
    180 m
  • Tokyo Souvenir Center
    190 m
  • Granroof Front
    190 m
  • First Avenue Tokyo Station
    210 m
  • Terra Saison
    210 m
  • Tomica Shop
    220 m
  • Mamegui
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3200 JPY
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)3388 JPY

The property

  • Number of bars/lounges1
  • Number of floors17
  • Number of restaurants1
  • Number of rooms 205
  • Room voltage100
  • Year property opened2004

Parking

  • Daily parking fee1500 JPY
Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

【Notice of Electrical Inspection on January 8 and 9, 2023】
Please be informed that the property will be closed on January 8th and 9th, 2023 due to the legal inspection for electrical facilities and services.
Maintenance: *From 03:00 PM on January 8 to 07:00 AM January 10
*Subject to change due to circumstances
Accommodation
 ・check out : 12:00 PM January 8
 ・check in :  03:00 PM January 10
We apologize for any inconvenience this may occur and appreciate your understanding in advance.
If you have any questions, please reach out to the property at the contact number stated on the confirmation email.

Reviews of Marunouchi Hotel, Tokyo from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.4
Facilities8.5
Location9.6
Room comfort and quality9.0
Service9.1
Value for money8.2
High score for Tokyo
Rating
9+ Exceptional (255)
8-9 Excellent (127)
7-8 Very Good (93)
6-7 Good (21)
<6 Below Expectation (12)
Time of the year
Mar - May (119)
Jun - Aug (121)
Sep - Nov (112)
Dec - Feb (156)
All guests (1,044)
All room types
All languages

Show reviews that mention 

Showing 508 verified guest comments
12345
10.0
Exceptional
Kiranjit from Malaysia
Family with young children
Superior Twin Non- Smoking
Stayed 4 nights in August 2019

Exceptional”

Hotel is connected to the main tokyo station via underground passage. Clear signage shows easy directions to reach hotel. Ig you get confused with directions in basement, just come out to the main entrance of the station and the hotel will be visible on the right across the road. There train station has a lot to offer in terms of food and shopping. There is kitchen street, ramen street and character street to name a few interesting areas within the station basement (underground) In summer tokyo gets very hot and humid. Basement shops and shopping is best to stay cool and comforted. Hotel offers limited buffet choices especially if you are staying a few days, you might not enjoy the same limited menu every morning. We experienced termors during our stay ad there was an earthquake in the northers side of Japan. The hotel is safe and built to withstand earthquakes we were informed. Cleanliness was good. Hotel employees, kind and pleasant all through the 4 days we stayed there.

Reviewed August 13, 2019

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10.0
Exceptional
Barbara from United States
Family with teens
Stayed 4 nights in August 2019

Lovely and convenient ”

The Maronouchi Hotel was lovely. We stayed there for 4 nights. It’s very conveniently located across from Tokyo Station and within walking distance of the Imperial Palace and the Ginza. The hotel is beautifully appointed.and very tranquil. The staff are gracious. The hotel room was very comfortable with nice amenities; the beds are very comfortable. I would definitely stay here again

Reviewed August 16, 2019

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10.0
Exceptional
Tsui from Hong Kong SAR, China
Business traveler
Tokyo Station Dome View Corner Twin Room - Non-Smoking
Stayed 3 nights in November 2019

Great service and fabulous view over classic Tokyo Train Station ”

The staff are so friendly and helpful. The lady staff helped me get a taxi by accompanying me all the way until I got on the taxi. The room is superior with fabulous view and comfortable bed. I am used to having neck pain and the pillow and bed are great and high quality overall.

Reviewed November 24, 2019

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10.0
Exceptional
Anne from Brunei Darussalam
Family with teens
Standard Twin Non-Smoking
Stayed 2 nights in August 2018

Business hotel located short walk from Tokyo station ”

This was our first visit to Japan and we arrived very tired. This was the perfect hotel to start the holiday. Although accessed easily from a subway tunnel from Tokyo station, it didn’t feel like a railway hotel. It’s in a very nice area close to the palace. Easy to walk around. Large room, excellent facilities & staff superb breakfast. Would recommend!

Reviewed February 06, 2019

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10.0
Exceptional
Kannan from United States
Couple
Stayed 2 nights in December 2019

Great Stay”

Great hotel and Staff! Great location leading directly to Tokyo station. We had requested them for a taxi and their front desk person Otake was super helpful! Staff was great, overall a pleasant experience! The only damper was the buffet as it did not have the choices but the location is so great one can have breakfast elsewhere! I rate this hotel highly!

Reviewed December 12, 2019

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10.0
Exceptional
Wileen from Singapore
Couple
Small Double Non-Smoking
Stayed 3 nights in December 2018

Warm staff & Great Location”

Very super duper close to Tokyo Station! Rooms were very clean. Toilets were small (like all other japanese hotels) Staffs were very kind to us as well, they helped us dispose of a spoiled large luggage - Thank you (:

Reviewed January 10, 2019

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9.6
Exceptional
William from Canada
Family with young children
Stayed 1 night in March 2019

Small for family but overal great location, service and beautiful hotel. Great staff”

We stayed here for one night in order to catch an early shikansen to go to Nagano. The location of the hotel is perfect for those on business or those who will need to catch the Shinkansen. It really saved us so much stress, all we did was walked across the street and to our Shinkansen platform. The kids loved looking down into the Stn train tracks. The staffs are absolutely great. Professional, yet friendly and helpful. It is a beautiful hotel with convieneint connecting underground shops and restaurants that lead to the stn and other buildings. We would give it a perfect score if we were traveling as a couple. The only thing was we were originally given a King size bed room, despite the fact that I searched for 2 adult and 2 five year old children on the search engine.Perhaps it’s a Japan custom, but I really couldn’t fathom how it would work for the four of us on one bed! The staff helped us switch to a double twin room that was slightly better. But it was a squishy night of sleep.

Reviewed March 18, 2019

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10.0
Exceptional
Tze from Singapore
Family with young children
Standard Twin Non-Smoking
Stayed 1 night in November 2018

Near to train station ”

It’s a short walk to the train station so it’s real easy to drag your bags over, don’t need to cab. Hotel is fantastic, all the works of a luxury hotel. We also transferred 1 luggage bag to another hotel near Disneyland because we were taking a few days out sightseeing and the concierge was so kind to help us organise it w my prep-purchased coupon. Fantastic service! Recommend!

Reviewed July 18, 2019

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10.0
Exceptional
Forrest from United States
Family with teens
Small Double Non-Smoking
Stayed 1 night in December 2019

Excellent Hotel”

The hotel is immaculate and physically connected to both Tokyo Station and the Kitte Shopping Center. The proximity to Tokyo's superb train and subway system opens all of Tokyo and Japan, for that matter, to the traveler. The hotels restaurants are good, but expensive, but of course Tokyo Station offers many excellent choices.

Reviewed December 30, 2019

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9.6
Exceptional
Pauline
Couple
Standard Twin Non-Smoking
Stayed 1 night in March 2019

Excellent location & service. Spotless”

Fantastic service, great location, v near JR line in Tokyo Station & to malls. Spotlessly clean with big bath and comfortable sized room with seating area. Only thing is the business centre is unmanned and they had a small charge for use which was a bit stressful as on signing in, the last user used Japanese & time was ticking. My suggestion is approach staff to go with you to help you initially. Otherwise, will definitely stay here again.

Reviewed April 02, 2019

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9.6
Exceptional
YUEN from Singapore
Family with teens
Stayed 3 nights in March 2019

Excellent hotel!”

Marunouchi hotel is located opposite the Tokyo Station. The hotel basement is connected to the underground North exit of the station, and great access to the Yamanote line and Marunouchi line. We had a wonderful 3 days stay in a twin bed room. Hotel staff are polite, helpful and proficient in English. Was very impressed with the amount of details that the hotel management and staff have looked into to ensure that the room is equipped with everything that a traveller would require. Marunouchi hotel will no doubt be our first choice if we ever visit Tokyo again.

Reviewed April 07, 2019

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9.6
Exceptional
Ross from Japan
Group
Small Double Non-Smoking
Stayed 1 night in July 2019

Excellent location. Avoid the overpriced French restaurant. ”

If you are looking for a layover spot by the train station, this is a great spot. (Also, if you are a train buff, there are some excellent views of the Tokyo station.) I would avoid the French restaurant - very overprice with terrible selection. Very good Kobe beef place, however.

Reviewed July 13, 2019

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10.0
Exceptional
Michelle from Australia
Family with teens
Small Double Non-Smoking
Stayed 1 night in January 2019

Perfect locale and good facilities”

We had what they call small double rooms and we found the spacious with enough room to open suitcase etc. Just remember you can enter the hotel direct from the underpass (north exit).

Reviewed January 05, 2019

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10.0
Exceptional
Julie from Singapore
Couple
Standard Double Non-Smoking
Stayed 4 nights in August 2019

Great location”

Directly connected to the subway, with many great shops in the underground shopping mall. Will stay here again during our next trip.

Reviewed October 21, 2019

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10.0
Exceptional
Barbara from United States
Family with teens
Standard Twin Room
Stayed 4 nights in August 2019

This is a beautiful hotel with lovely service. Very convenient location across from Tokyo Station ”

Would love to stay here again!

Reviewed August 09, 2019

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9.6
Exceptional
Ingrid from United States
Family with teens
Stayed 1 night in May 2019

Exellent service, nice rooms”

We had reserved 2 corner twins for one night. The beds are actually larger than a U.S. twin. The rooms had a great view of the historic train station and the service was great. We were able to check in early in one room and were granted a late check out for both rooms. The breakfast on the terrace was very good. Would recommend.

Reviewed May 23, 2019

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10.0
Exceptional
Sara from United States
Couple
Standard Double Non-Smoking
Stayed 2 nights in February 2020

Exceptional”

Amazing stay! Amenities were wonderful! Staff were very helpful and polite. Conveniently located by Tokyo Station. Highly recommend!

Reviewed February 10, 2020

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Thank you very much for staying with us the other day. We would like to thank you for the wonderful comments. We eagerly anticipate your next visit and look forward to serving you again. Once again, we would like to thank you for your gracious comments and for choosing us.

Responded February 16, 2020
Marunouchi Hotel, Tokyo
9.6
Exceptional
Stephen from United States
Business traveler
Stayed 1 night in April 2019

Great location ”

The hotel is in middle of everything, restaurants, shopping etc... staffs are very helpful with excellent service. The hotel is next to Tokyo Station so either train or limousine bus can take you from Narita airport. With Limosine bus, it can drop you right in front of hotel. I will stay there again next time.

Reviewed April 21, 2019

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9.6
Exceptional
seiju from Japan
Couple
Stayed 2 nights in March 2019

Measures for improvement were quick”

After posting a letter about the staff who had a little problem with customer service, the person in charge immediately apologized on the same day. And he promised to improve the problem. The location where you can look down on Tokyo Station with a dignified but magnificent appearance is the best.

Reviewed March 12, 2019

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9.6
Exceptional
Michelle from Australia
Family with teens
Stayed 1 night in January 2020

Pricey but worth it”

Second time we stayed here as it’s just so central for an early Shinkansen connection. Only here for 11 hours, very comfy beds and our rooms were on the 17th floor this time and a great size. Wonderful breakfast too in our package, BOTH buffet and an alacarte item.

Reviewed January 17, 2020

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Thank you for always staying at Marunouchi Hotel. We would like to thank you for the wonderful comments. You can choose from two restaurants, the French restaurant 「pomme d’Adam」 and the Japanese restaurant 「Oshima Chinju」. For the French restaurant, there are 12 kinds of Morning main dish and Buffet menu using plenty of fresh vegetables. We eagerly anticipate your next visit and look forward to serving you again. Once again, we would like to thank you for your gracious comments and for choosing us.

Responded February 06, 2020
Marunouchi Hotel, Tokyo
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