Terrific”

We had a terrific stay at M Hotel Downtown. The moment we arrived we were greeted by friendly staff who upgraded our rooms to allow adjoining access. The rooms were clean, spacious and very appealing. The location of the motel is excellent right in the heart of Dubai only minutes to the Dubai Mall and the Burj Khalifa... Thank you for a wonderful stay would highly recommend to anyone looking to stay in Dubai

Great Hotel with Nightmarish Booking Practices”

After 9 years and 210 hotel bookings with Agoda in places like New York, Paris, London, Peru, Brazil, Japan, Maldives, Seychelles, Mongolia, India, Australia, etc., my booking with M Hotel Downtown by Millennium in Business Bay, Dubai has been the MOST STRESSFUL. Wanted to cancel the booking because the hotel thru its reservations officer Nelsie Macapayag kept emailing me that THEY DO NOT ACCEPT AGODA BOOKINGS- that if I turn up on my fully-paid booking date, I will be TURNED AWAY! Unfortunately for me, my booking was nonrefundable. I cannot cancel or change hotels or dates. Had to book 1 night with DONATELLO HOTEL just in case Ill be turned away at 12 midnight of my arrival. Stay went well. It's a great hotel as per operations,facility,location. After almost 2 weeks of emailing and phonecalls with M Hotel. If youre booking here, make sure the HOTEL acknowledges your booking. Why is this hotel even in Agoda's list if it does NOT acknowledge Agoda bookings. It's baffling! BE WARNED!

Excellent service and facilities”

It was really their excellent service staff that made our stay comfortable and special. We had some issues with the room on the first day but a quick call to the front desk and it was fixed immediately. The room was spacious for 2 medium-sized luggages to open at the same time and more. The buffet's menu was delicious with many offerings, and changed every alternate day. We also tried room service, the food portions were large, and it came quite promptly. I would skip the massage next time, it's not to my liking but it was quite relaxing. We took taxis to get around as the heat was too much for my elderly mother and I to even get to the Dubai mall but it was quite affordable and we were also able to arrange for private cars to further destinations at the front counter at comparable prices. The icing on the cake is really the surprise birthday cake they gave to me on my birthday. I highly recommend the place for their quality service and facilities!

Good hospitality ”

Good size rooms with tea/ coffee facilities, mini bar has a good selection but fridge is too small if you wish to add your own drinks, possibly 3 small water bottles. Wall mounted tv with excellent picture quality and entertainment for all. A good world selection for breakfast but coffee was very late in arriving and when it did you had to ask for milk only to wait longer, why not have small jugs of milk on the tables? A nice view of the city but with all the towering buildings only the top of the Burj could be seen, and the Marassi Business Bay which comes alive at night with lighting displays. A short walk to the Dubai Mall although the hotel provides free shuttle service I feel you miss the less commercial side of this vibrant city. The hotel has a pool, gym, sauna and steam room , the terrace lounge is more for the younger generation, ( I did not stop long) but could still hear the bass on the 18th floor. Despite the bugbears I would stop here again.

Fantastic Staff!!!!!”

WOW incredibly hotel with absolute stunning view, nice food, nice interior and AMAZING STAFF!! WE cant express enough our gratitude for the way the staff treated us! Treated us as part of a family they honestly were incredible from the Front staff to the Eatry sections to the house keeping and Management!! A massive THANKYOU!! We will be back!! If ever in Dubai do yrself a favour STAY here!! Id like to thank the following people every single one of you touched our hearts and soul :) BIkash ,Nousheer,Rizwan,Ali,Aziz,Sharon,Mina,Ajmair,Boby, Azam,Arun,Hany,Roman,Sunny,Harry,Jawad THE MOST KINDEST GENUINE SOULS THANKYOU EACH AND EVERYONE OF YOU FOR ALL THE CHATS THE SMILES AND THE PLEASANT PEOPLE YOU ALL ARE!! This Hotel has the best combination we travelled 7 weeks and Dubai was our last stop and by far the best hotel and service!! Thanks again LIL and Frank xx

Great and Patient Staff”

This was a great value for money as well as a good space for a quick night in Dubai. Would definitely recommend. The bonus is the fact that it is a bit away from the rest of the downtown, therefor there were no issues with traffic for most of the part.

Better than expected”

The stay at the hotel was wonderful. We had been given a room on the 23rd flor which gave a fantastic view of the Dubai city. The hotel was just next to the Dubai mall and they had provided bus services every hour to and fro for the convenience of the guests staying in the hotel However they can increase the frequency of the buses as it will make the stay more convenient for the guests. The food was also good as we were looking for pure Veg food we were not disappointed. And yes there was free wifi in the hotel which was nice. However one complaint with agoda is that the voucher had the name of the hotel as Risenture however everywhere is was Radisson Blu. So finding the hotel was a little difficult.

Great service, great atomizations, good food. Not quite downtown though”

Booked through agoda, pictures and discription made me think it was right downtown next to mall... turned out to be a 15 min walk. And there was construction all around the hotel. But, all that aside, the staff was great, breakfast was great, and room was small but clean and comfortable. I was allowed to leave my bags with the hotel after a late checkout so I could go on a safari in the evening upon return to the hotel, the staff let me use the showers in the gym to freshen up before my flight. Initially I expected worse and was pleasantly surprised with more. 👍🏻

GOOD HOTEL BUT IN A DEVELOPING PART OF DUBAI”

This is a good hotel with friendly and attentive staff but its location worried me because it is in the middle of construction going around in the block where the hotel is located when I visited there. The iconic Burj Al Khalifa and the Dubai Mall are a shuttle bus drive away. There is no metro station within walking distance as the nearest is Dubai Mall/Burj Al Khalifa Metro station or Business Bay. Though the hotel says it is near Dubai Mall, one visualises like its in walking distance (the hotel must clarify these points in their publicity literature) but no - you have to take a limited but punctual shuttle service provided by the hotel several times a day. The breakfast is good for the first couple of days but then it becomes monotonous with the same dishes except for a minute change. There's a resto on the mezza but didn't eat there. The pool and gym facilities are great. Its too early to call this a businessman's hotel (until the development is completed) but I'd rather say its good for holidaying families seeking access to the Burj al Khalifa and the Dubai Mall. - Shamlal P

Very good”

The staff made this hotel into an exceptional one. I was staying for a night here transiting from my trip from Europe. The duty manager name Bolka I think that’s his name was exceptionally nice giving us and early check seeing how tired we were. He is so nice and makes us want to come back again. Staff greeted you daily they ask how your stay was and always willing to help. The setback is this hotel is in business district so out of town. But close to Dubai mall . I can’t say much it’s my first trip to Dubai but definitely the staff attitude makes it a nice place to stay.

Location matters”

Downtown Dubai is the place to be and you won't go wrong with Radisson Blu.

Not good enough to think of staying in it again ”

The hotel located in isolated area, no facilities are around such as pharmacy, grocery, and ATM. Finding taxi is not an easy because of the location, I doubt the hotel able to give first aid in case of emergency the staff told me that they don't keep any medicines in the hotel By the way, the hotel slightly away from the downtown, and somehow close to Dubai Mall

Best hotel for value in downtown to say the least”

Firstly, as we all know Dubai hotels are extremely expensive especially during the time of year I planned to go. Radisson Blu is a good hotel if you want to be nearer to the downtown area of Dubai and experience most of Dubai's sought places. One thing I thought was exceptional was the room service and breakfast. Very tasty food. However there were a few flaws in service and staff but that is expected for a 3/4 star hotel. Generally rooms were very clean and refurbished however a few areas such as corrosion and dirty parts in bathrooms. In general the stay here was mid ok, nothing too exciting but is only good value for money should you have no other alternative hotel to stay in due to price consciousness

not as expected”

let me start with the entrance to the hotel; we had to wait for 30 in the in the traffic as it seems the road is very thin and many taxies come to drop people to the club then it's not near the Dubai Mall last thing the room size, OMG it's not Millennium style at all.

Best hotel budget-wise at Downtown”

This is as good as it gets when you are in the Downtown area because of its price especially thru Agoda. Always my go-to hotel and always meets my needs. Recommendable.

Very good”

The breakfast is very ordinary .. The air conditioning can not be turned off .. The hotel is close to the Dubai Mall but it is difficult to walk by foot but the hotel is equipped with a free bus to the Dubai Mall .. When I log out there is an employee named Radwan was treated badly with me ...

Great Staff but hotel due for renovation”

Lots of great and friendly staff especially the Filipino staff who were very helpful. But hotel already showing signs of rundown, due for renovation. Location is near the proximity of Dubai Mall but would still need taxi going there.

Too expensive”

The hotel is not up to the standard expected of a Radisson. Location is much further from the Dubai Mall than shown in the promotional blurb. Had to use a lot of taxis to get anywhere. Tried the shuttle bus once. Vehicle already in a poor condition and needs replacing. Always lots of people waiting (sometimes sleeping) in the small lobby area. The hotel always seems unable to accomodate early arrivals who are generally travellers on stop-overs. An airport hotel thats miles away from the airport! Breakfast is a very limited choice and poorer quality when compared with other similar hotel buffets. High volume of customers. Not a pleasant experience. Rooms ok but nothing to get excited about. This hotel needs much more management attention!

Best Value in Downtown Area”

Location is great. Near to Dubai Opera and Dubai Mall and very reasonable cost.

Much nicer hotels in the area...wouldn't stay here again. ”

I live in the UAE and was staying in Dubai for the weekend. Was overall very disappointed with this hotel, and have been to others that are much better at a similar price point. Upon arrival, the room was ready but I was kept waiting 15 minutes in the lobby before they'd give me a key. The whole floor smelled like smoke, even though I confirmed a non-smoking room. My bags were not brought up right away, making me late for my first meeting. The mini bar was broken, and had mould growing inside. The bathroom tile and shower also had signs of mould and disrepair. The room was small with no balcony. Bathroom fan also did not work and was clogged with dust. They sent a repairman up to replace the mini bar and he walked into my room with his muddy boots, leaving footprints all over the 'clean' floor. Upon check out, the valet had misplaced my car. I waited over half an hour to have it returned, making me late for my next engagement. Overall unprofessional & not up to standard.