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Kempinski Mall Of The Emirates Hotel
Kempinski Mall Of The Emirates Hotel
Kempinski Mall Of The Emirates Hotel
Kempinski Mall Of The Emirates Hotel
Kempinski Mall Of The Emirates Hotel
Kempinski Mall Of The Emirates Hotel
Kempinski Mall Of The Emirates Hotel

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8.9

Excellent

6,298 reviews

6,298 reviews

Housekeeping13
View6
Breakfast4
See map

9.2

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Fann A Porter

40 m

Ski Dubai

190 m

Après

270 m

Softtouch Spa

290 m

Aizone

310 m

Popular landmarks
Wild Wadi Waterpark

2.5 km

Burj Al Arab

2.8 km

Atlantis Aquaventure Waterpark

7.9 km

Dubai Miracle Garden

8.1 km

The Dubai Fountain

11.6 km

Closest landmarks
Deyaar HQ

170 m

Charles & Keith

330 m

Camper

340 m

Forever 21

340 m

Mall of the Emirates

340 m

Kempinski Mall Of The Emirates Hotel

Sheikh Zayed Road, 4th Interchange, Al Barsha, Dubai, United Arab Emirates, 120679 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Al Barsha part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

450 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Front desk [24-hour]

Luggage storage

This property is in high demand!

8 travelers have booked today.

Value for money8.1
Distance to city center5. Km
Location rating9.2
Nearest airportDubai International Airport (DXB)
Distance to airport22.6 km

Rooms available at Kempinski Mall Of The Emirates Hotel

Excellent
Room comfort & quality

8.8

Two Bedroom Aspen Ski Chalet
...
  • Room size: 150 m²/1615 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Three Bedroom Aspen Ski Chalet
...
  • Room size: 228 m²/2454 ft²
  • Park view
  • 3 double beds
Enter dates to see prices
Corner Suite
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Aspen Ski Chalet
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 1 king bed and 1 double bed
Enter dates to see prices
Duplex Aspen Ski Chalet
...
  • Room size: 76 m²/818 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Room
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Aspen Pool Chalet
...
  • Room size: 61 m²/657 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Two Bedroom Family Suite - Lounge Access including Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes
...
  • Room size: 151 m²/1625 ft²
  • 2 bathrooms
  • 1 king bed & 1 sofa bed & 1...
Enter dates to see prices
Executive Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Kempinski Mall Of The Emirates Hotel have a hot tub?

Kempinski Mall Of The Emirates Hotel does not have a hot tub.

What time is check-in and check-out at Kempinski Mall Of The Emirates Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kempinski Mall Of The Emirates Hotel?

Kempinski Mall Of The Emirates Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 260 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Kempinski Mall Of The Emirates Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Kempinski Mall Of The Emirates Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Kempinski Mall Of The Emirates Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Kempinski Mall Of The Emirates Hotel. Adults can enjoy breakfast offered with an additional charge of 150 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Kempinski Mall Of The Emirates Hotel?

Kempinski Mall Of The Emirates Hotel features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Kempinski Mall Of The Emirates Hotel?

Kempinski Mall Of The Emirates Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Kempinski Mall Of The Emirates Hotel?

The closest train, metro, or bus station is Mall of the Emirates Metro Station, 440 m away from Kempinski Mall Of The Emirates Hotel.

What restaurants are nearby Kempinski Mall Of The Emirates Hotel?

Kempinski Mall Of The Emirates Hotel’s neighborhood is Al Barsha which includes popular restaurants such as Olea, Salero Tapas & Bodega and Aspen by Kempinski.

What popular shopping places are close to Kempinski Mall Of The Emirates Hotel?

Located in the Al Barsha area, Kempinski Mall Of The Emirates Hotel is close to great shopping choices like Mall of the Emirates, Fann A Porter and Al Barsha Mall.

What are popular attractions near Kempinski Mall Of The Emirates Hotel?

Kempinski Mall Of The Emirates Hotel is located in Al Barsha area, which is famous for attractions such as Ski Dubai, Softtouch Spa and Fatima Abdullah Mohammed Rasheed Mosque.

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Explore the neighborhood

What people love about Kempinski Mall Of The Emirates Hotel

  • 10

    Exceptional

    "Very good and convenient hotel."

    Mooneza

    |

    August 4, 2022

  • 10

    Exceptional
    Spaciousness

    "Rooms were very spacious and so was the bathroom with bath tub."

    Windy

    |

    June 27, 2022

  • 9.6

    Exceptional

    "My favorite spot because it’s attached to the mall of Emirates"

    Fatemah

    |

    June 1, 2022

Overall rating:

8.9

Excellent
6,298 reviews
Cleanliness
9.1
Facilities
8.8
Location
9.2
Read all reviews >
What travelers say they love:
Second time stayed in this hotel, Everything was excellent.
Perli from United Arab Emirates
Family with older children
More about Kempinski Mall Of The Emirates Hotel

More about Kempinski Mall Of The Emirates Hotel

Kempinski Mall Of The Emirates Hotel

When you are looking for comfortable and convenient accommodations in Dubai, make Kempinski Mall Of The Emirates Hotel your home away from home. A stay at Kempinski Mall Of The Emirates Hotel ensures an easy access to the lively city and all of its wonders. Variety is the spice of life. Kempinski Mall Of The Emirates Hotel offers an abundance of choices in activities, with its location just 11.6 km from the Burj Khalifa.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Kempinski Mall Of The Emirates Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Dubai can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Kempinski Mall Of The Emirates Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Kempinski Mall Of The Emirates Hotel. Smoking may only take place in restricted designated areas.
Rooms at Kempinski Mall Of The Emirates Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Kempinski Mall Of The Emirates Hotel offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Kempinski Mall Of The Emirates Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Kempinski Mall Of The Emirates Hotel which has a selection of halal options.
Once there, be sure to check out bar and nightclub for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Kempinski Mall Of The Emirates Hotel has a range of activities that will meet your needs. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Your winter escape is made perfect with ski slopes, ski equipment rentals and ski lessons provided. Warm up at the end of the day with a visit to the massage, salon and spa. The many offerings at Kempinski Mall Of The Emirates Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Kempinski Mall Of The Emirates Hotel gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Dubai, take some time to venture outside of Kempinski Mall Of The Emirates Hotel. You're sure to want to visit The Dubai Fountain located 11.5 km away, among the most sought-after photographs for anyone visiting Dubai. Your journey through Dubai can be completed with a short shopping stop at The Dubai Mall located 12.1 km away.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

13 mentions

Food & Dining

10 mentions

Breakfast

10 mentions

Swimming Pool

6 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Norwegian
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Ukrainian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Nightclub
  • On-site entertainment
  • Skiing
  • Ski lessons
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Ski equipment rentals

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site

Aspen

  • Cuisine: European

Mosaic Chill

  • No additional information available

Salero

  • Cuisine: Spanish

Olea

  • Cuisine: Mediterranean, Middle Eastern

Noir

  • Cuisine: Asian, Peruvian
Location
Sheikh Zayed Road, 4th Interchange, Al Barsha, Dubai, United Arab Emirates, 120679
Exceptional
Location

9.2

Airports

  • Dubai International Airport (DXB)
    22.6 km
  • Al Maktoum International Airport (DWC)
    26.1 km

Public transportation

  • Mall of the Emirates Metro Station
    440 m
  • Sharaf DG Metro Station
    810 m

Hospital or clinic

  • HealthBay
    2.1 km

Shopping

  • Mall of the Emirates
    340 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Ski Dubai
    190 m
  • Wild Wadi Waterpark
    2.5 km
  • Burj Al Arab
    2.8 km
  • Atlantis Aquaventure Waterpark
    7.9 km
  • Dubai Miracle Garden
    8.1 km
  • The Dubai Fountain
    11.6 km
  • Burj Khalifa
    11.7 km
  • Dubai Aquarium & Underwater Zoo
    12.0 km
  • The Dubai Mall
    12.2 km
  • Dubai Creek
    19.2 km

Nearby landmarks

  • Fann A Porter
    40 m
  • Deyaar HQ
    170 m
  • Ski Dubai
    190 m
  • Après
    270 m
  • Softtouch Spa
    290 m
  • Aizone
    310 m
  • Harvey Nichols
    330 m
  • Pixi
    330 m
  • Charles & Keith
    330 m
  • Camper
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A tourism tax will be charged directly at the property.
  • Extra beds are available at additional charge.
  • VAT is expected to be introduced across the UAE on January 1, 2018. Should there be a change in the exact date of VAT implementation or in VAT rate, the details will be adjusted on guest bill upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee260 AED
  • Distance from city center5. Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)150 AED

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors17
  • Number of restaurants2
  • Number of rooms 393
  • Year property opened2006
  • Most recent renovation2015

Reviews of Kempinski Mall Of The Emirates Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.1
Facilities8.8
Location9.2
Room comfort and quality8.8
Service9.0
Value for money8.1
High score for Dubai
Rating
9+ Exceptional (242)
8-9 Excellent (108)
7-8 Very Good (66)
6-7 Good (24)
<6 Below Expectation (39)
Time of the year
Mar - May (131)
Jun - Aug (80)
Sep - Nov (134)
Dec - Feb (134)
All guests (725)
All room types
All languages

Show reviews that mention 

Showing 479 verified guest comments
12345
10.0
Exceptional
Lisa from United States
Couple
Stayed 4 nights in April 2019

Excellent Hotel in the Mall of the Emirates”

Excellent Hotel in the Mall of the Emirates, great location, clean rooms, spacious. Executive room a plus with drinks, coffee tea and great food. Upgrade to a room with a view of the beautiful Burj Al Arab and swimming pool a plus. Would recommend to anyone and will choose to stay here again when returning to Dubai. Easy access to the Metro through the Mall. There is also skiing just outside the door inside the Mall.

Reviewed April 30, 2019

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Dear Ms Lisa, Thank you very much for taking the time to share your feedback in regards to your recent stay with us. We are delighted to know that you enjoyed your experience in our property especially the upgraded room and our facilities. We certainly look forward to welcoming you back to the Kempinski Hotel Mall of the Emirates, in the not too distant future. Yours sincerely, Slim Zaiane General Manager

Responded May 11, 2019
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Windy from Singapore
Family with young children
Superior Room
Stayed 5 nights in May 2022

Spacious clean hotel accessible to Mall of Emirates ”

Booked 2 grand deluxe room with connecting doors; rooms were very spacious and so was the bathroom with bath tub. Service was impeccable. Direct access to Mall of Emirates on level 1 and Ski Dubai also right at the entrance of the mall. Food was fantastic, huge buffet breakfast spread and eggs are brought to you ala carte. Plenty of food for my 7 and 8 years old with chocolate fondue with a huge spread of food to dip with. Worth the splurge for the lavish experience that we extended 2 more nights

Reviewed June 28, 2022

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Dear Ms. Windy, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. It is wonderful to know that you not only enjoyed our exceptional service but found us to be a great hotel to stay at in Dubai. I am delighted that you enjoyed our convenient location. We are indeed ideally located in the heart of Dubai and directly connected to the world-class Mall of the Emirates, making us a perfect fit for business or leisure stays. Thank you for taking the time to share your experience. Feedback such as this inspires us to continuously achieve excellence in everything we do for our valued guests. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

Responded August 05, 2022
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
JEREMY from United Kingdom
Couple
Superior Room
Stayed 4 nights in March 2022

Great stay”

We arrived in the early hours of the morning and there was a mix up and they had no room for us. This was very quickly resolved and we were taken to the Grosvenor House Hotel for one night including breakfast. The next day we were taken back to the Kempinski upgraded to a Junior suite with breakfast and given executive lounge access for the rest of our stay. The staff could not have been more helpful. The location is brilliant and the hotel is lovely and clean with a nice pool and facilities. Will definitely return.

Reviewed March 14, 2022

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Dear Mr. Jeremy, Thank you for your feedback regarding your stay here at Kempinski Hotel Mall of the Emirates. It's our utmost priority to ensure our guests are always satisfied with their experience throughout their stay and I am glad that we achieved this during your stay with us in spite of the room mix-up. Thank you for choosing to stay with us. We look forward to welcoming you at Kempinski Hotel Mall of the Emirates Yours sincerely, Slim Zaiane General Manager

Responded April 01, 2022
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Khaled from United Arab Emirates
Couple
Superior Room
Stayed 1 night in May 2020

Surprisingly great stay! ”

Shortly, i will start it since i gave the car to the valet til i got it. I was so lucky and happy with it. The room was sanitized clearly, the stuff was so gentle, friendly, and perfect about services they served. Whenever i ask for something, it was handle to me like WOW. Even when i left, it took them 3 or 4 minutes to give me the car which it was a major thing to me in other hotels when it took them 15-20 minutes. Absolutely, i will go there again soon!

Reviewed May 26, 2020

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Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at the Kempinski Hotel Mall of the Emirates. We are delighted that you enjoyed the overall experience at our hotel. We look forward to your next visit soon. Yours sincerely, Slim Zaiane General Manager

Responded May 27, 2020
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
sana from United States
Couple
Superior Room
Stayed 5 nights in December 2021

Great place to stay”

Had a great time. Great hotel with great location. Customer service and hospitaliy were 10/10. Clean place. Valet parking was easy and they had the car pulled up within 2-4 minutes. Friendly staff that always opened the main doors and car door anytime you enter or leave. Would also load up my baby stroller in my trunk each time. Fernando was the best bellhop.

Reviewed December 14, 2021

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Dear Ms. Sana, Thank you for your thoughtful review regarding your recent stay here at Kempinski Hotel Mall of the Emirates. It's our true pleasure to ensure only the finest of services are given to all of our guests. The satisfaction of our valued guests is most important to us. I am glad that we have delivered an exceptional service to you and your family during your stay. Our team strive for excellence, and your praise lets us know we're doing a great job! Thank you for choosing to stay with us. We look forward to welcoming you at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

Responded December 28, 2021
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Moosa from Pakistan
Solo traveler
Deluxe Room
Stayed 2 nights in November 2021

Outstanding!!!!”

it was an outstanding experience, with access to the mall plus near to food court. Emirates mall has almost all stores and eatery plus carrefour supermarket also. Metro is also inside the mall so it's easy to reach. The mall also has a cinema. all in all very great stay with Kempinski would be visiting them again in future

Reviewed November 29, 2021

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Dear Mr. Moosa, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. The satisfaction of our valued guests is our priority, and we aim to ensure our guest experience, from arrival to departure, is always a smooth one. I am glad that we achieved this during your stay with us. We hope to welcome you once again. Yours sincerely, Slim Zaiane General Manager

Responded November 30, 2021
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Timothy from Oman
Family with young children
Grand Deluxe Room
Stayed 3 nights in November 2021

Perfect Location”

We had a room on the 11th floor which had a separate lounge area. Great size. Breakfast buffet was fantastic. The proximity to the Mall of the Emirates makes it great to pop in and out at your leisure and take a rest. The pool was perfect as well.

Reviewed December 01, 2021

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Dear Guest, Thank you for your thoughtful review regarding your recent stay here at Kempinski Hotel Mall of the Emirates. It's our true pleasure to ensure only the finest of services are given to all of our guests. The satisfaction of our valued guests is most important to us. Our team strive for excellence, and your praise lets us know we're doing a great job! Thank you for choosing to stay with us. We look forward to welcoming you at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

Responded December 28, 2021
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Hassaan from Pakistan
Family with young children
Grand Deluxe Room
Stayed 4 nights in December 2021

Exceptional”

My wife and son had to stay here but got held up at the airport due to some unforeseen documentation issues. Kempinski management went out of their way to accommodate our request for flexibility and showed a gracious understanding of our circumstances. That demonstrated to us that they are not just after our money but truly hospitable! Thank you Kempinski MOE! We will visit you soon.

Reviewed December 15, 2021

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Dear Mr. Hassaan, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. The satisfaction of our valued guests is our priority, and we aim to ensure our guest experience, from arrival to departure, is always a smooth one. I am glad that we achieved this during your stay with us. Our team strive for excellence, and your praise lets us know we're doing a great job! We hope to welcome you once again. Yours sincerely, Slim Zaiane General Manager

Responded December 28, 2021
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Ahmed from South Africa
Couple
Executive Grand Deluxe Room
Stayed 3 nights in November 2021

Always lives up to the highest of standards. ”

Checking out of a kempinski hotel always leaves a person with the same sadness you feel when departing your favourite family get together. Many thanks to the entire team of Kempinski mall of Emirates which lives up to its expected standard.

Reviewed November 20, 2021

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Dear Mr. Ahmed, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. The satisfaction of our valued guests is our priority, and we aim to ensure our guest experience, from arrival to departure, is always a smooth one. I am glad that we achieved this during your stay with us. We hope to welcome you once again. Yours sincerely, Slim Zaiane General Manager

Responded November 22, 2021
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Khadijah from Nigeria
Solo traveler
Superior Room
Stayed 6 nights in February 2020

Totally satisfied ”

The attentiveness and kindness of the staff stood out for me. From the housekeeping staff to the door men, and everyone in between. I completely enjoyed my stay and would recommend it to everyone

Reviewed March 08, 2020

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Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at the Kempinski Hotel Mall of the Emirates. We are delighted that you enjoyed the overall experience at our hotel. We look forward to your next visit soon. Yours sincerely, Slim Zaiane General Manager

Responded March 09, 2020
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Mohammad from Kuwait
Business traveler
Deluxe Room
Stayed 3 nights in March 2019

The best Hotel ”

Thank you for Agooda site for their honesty and simplicity for booking. Kempinicky hotel is 5 star hotel and 5 star survices.

Reviewed March 07, 2019

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Dear Mr. Mohammad. Thank you for your valuable feedback and for taking the time in providing feedback following your recent stay at the Kempinski Hotel Mall of the Emirates. I am glad that you had enjoyed your overall stay with us. It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to know that their efforts are so well appreciated. We look forward to your next visit in the near future. Yours sincerely, Slim Zaiane General Manager

Responded March 15, 2019
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Milan from Tanzania
Couple
Superior Room
Stayed 8 nights in March 2021

Great Stay”

This is my third time staying at Kempinski MOE it has always been great, good food, great location and the staff are so friendly. It's worth it.

Reviewed March 21, 2021

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Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at the Kempinski Hotel Mall of the Emirates. We are delighted that you enjoyed the overall experience at our hotel. We look forward to your next visit soon. Yours sincerely, Slim Zaiane General Manager

Responded March 22, 2021
Kempinski Mall Of The Emirates Hotel
9.6
Exceptional
Perli from United Arab Emirates
Family with teens
Executive Grand Deluxe Room
Stayed 3 nights in December 2021

Exceptional”

Second time stayed in this hotel, Everything was excellent. Cleanliness,spacious room,wonderful staff, Bedding was comfortable,location is in easy reach wherever you wanted to go. They served the best breakfast ever. Can’t wait for my next stay.

Reviewed December 27, 2021

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Dear Ms. Perli, Thank you for patronising Kempinski Hotel Mall of the Emirates. I am delighted that you chose to stay with us and that we exceeded your expectations once again. Your loyalty to Kempinski means a lot to us and is greatly appreciated. It is always a pleasure to host you, and we are looking forward to welcoming you back. Yours sincerely, Slim Zaiane General Manager

Responded December 28, 2021
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Mohamed from United Arab Emirates
Family with young children
Corner Suite
Stayed 2 nights in December 2020

shopping hotel”

if you looking for shopping and luxury hotel with good value, this is the best hotel, direct access to Mall of Emirates

Reviewed October 24, 2021

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Dear Mr. Mohamed, Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a five-star review rating. Your kind words are truly appreciated. We hope to welcome you back soon. Yours sincerely, Slim Zaiane General Manager

Responded October 27, 2021
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Nahed from United Arab Emirates
Couple
Deluxe Room
Stayed 1 night in March 2022

Amazing as always ”

I asked them to do little flower decorations to celebrate anniversary, they did great job without any additional charges and they really surprised me.

Reviewed March 06, 2022

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Dear Mr. Nahed, I am delighted to hear about your experience at Kempinski Hotel Mall of the Emirates! It's fantastic to read that you enjoyed the flowers we have prepared for your anniversary. The team strives to provide our guests with the warmest hospitality and most efficient service, and it makes me happy to hear this was achieved during your stay. Your compliments are not only rewarding, but also encouraging. Please visit us once again. We will be looking forward to having you back. Yours sincerely, Slim Zaiane General Manager

Responded April 01, 2022
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Usman
Business traveler
Stayed 3 nights in December 2019

The corner suite is ideal for a family of 3 ”

It was an amazing experience staying here! It's totally worth it

Reviewed December 10, 2019

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Dear Mr Usman, Thank you very much for taking the time to share your feedback in regards to your recent stay at the Kempinski Hotel Mall of the Emirates. We are delighted that you enjoyed the overall experience at our hotel. We look forward to your next visit soon. Yours sincerely, Slim Zaiane General Manager

Responded December 11, 2019
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Caroline from United Arab Emirates
Group
Grand Deluxe Room
Stayed 1 night in November 2021

Exceptional”

The pool was not crowded and we got a very good service. The staff was very careful about our needs.

Reviewed November 17, 2021

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Dear Ms. Caroline, Thank you for your heartwarming feedback. Our team strive for excellence, and your praise lets us know we're doing a great job! We appreciate you choosing to stay with us, and we look forward to welcoming you at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

Responded November 22, 2021
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Michael from United States
Family with young children
Stayed 7 nights in January 2021

Fantastic staff hotel cleanliness etc c ”

A wonderful experience

Reviewed January 06, 2021

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Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at the Kempinski Hotel Mall of the Emirates. We are delighted that you enjoyed the overall experience at our hotel. We look forward to your next visit soon. Yours sincerely, Slim Zaiane General Manager

Responded January 11, 2021
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Afan from Pakistan
Family with teens
Deluxe Room
Stayed 3 nights in December 2021

Always the best”

Love the hotel , location staff and facilities The best 👌

Reviewed December 21, 2021

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Dear Mr. Afan, Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a five-star review rating. Your kind words are truly appreciated. We hope to welcome you back soon. Yours sincerely, Slim Zaiane General Manager

Responded December 28, 2021
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
MAHBUBUR from Bangladesh
Couple
Grand Deluxe Room
Stayed 2 nights in October 2021

Excellent Hotel will stay again”

Nice location, neat & Clean, Friendly Staff, Standard Food Quality

Reviewed October 31, 2021

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Dear Mr. Mahbubur, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. The satisfaction of our valued guests is our priority, and we aim to ensure our guest experience, from arrival to departure, is always a smooth one. I am glad that we achieved this during your stay with us. We hope to welcome you once again. Yours sincerely, Slim Zaiane General Manager

Responded November 09, 2021
Kempinski Mall Of The Emirates Hotel
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