Melia Danang Beach Resort

Dear Roberta, Greetings from Melia Danang Resort ! First of all I would like to thank you for having chosen us as well as for taking the time to write your feedback on Agoda. First of all allow me to express my most sincere apologies for any inconvenience that you could have experienced as well as for those aspects of our service which did not reach your expectations. I am so sorry to hear about the happening about room condition. I have shared your concerns with our housekeeping department and all staff to be aware of these things and avoid any inconvenience in the future. We hope to have the chance to better serve you in a future. Thanks and Regards, Minji Back Guest Experience Manager

Dear Gavin, Thank you for taking the time to share such a detailed and thoughtful review of your recent stay at Melia Da Nang. We are delighted to hear that you enjoyed the spectacular location, breathtaking ocean views, and the comfort of your suite. It’s wonderful that our housekeeping team and the variety of dining options added to your positive experience. We truly appreciate your constructive feedback about the unfinished areas and landscaping. We understand how these aspects may have impacted your stay, and I can assure you that we are actively working on improvements and renovations to enhance the overall guest experience. Your comments on service are also invaluable to us, and we are continuously striving to ensure our team can deliver seamless service even during peak times. We are grateful for your recognition of the hotel's potential, and we’re committed to elevating the resort to the level of excellence that you expect and deserve. We hope to have the opportunity to welc

Xin chào Aileen, Thank you for taking the time to share such a detailed and honest review of your recent stay at Melia Danang Beach Resort. We are truly sorry to learn of your disappointment regarding the room view and the challenges you experienced with sunbeds. We completely understand how important it is for our guests to feel that the room they have booked matches their expectations, and we sincerely apologize for the inconvenience and frustration this caused. Please be assured that your feedback regarding the website description and facilities has been well noted and will be shared with our management team for further review and improvement. At the same time, we are glad to know that you appreciated the efforts of our dedicated staff, the beautiful beach and pool area, as well as your experience at our spa and dining outlets. Your recognition of our team’s hospitality is truly encouraging and will be shared with them. Once again, we sincerely apologize for the shortcomings yo

Xin chào Gazal, Thank you very much for choosing Meliá Danang Beach Resort for your recent family holiday and for taking the time to share such a detailed and thoughtful review. We’re delighted to know that you and your family had a comfortable and enjoyable stay with us. It’s truly heartening to hear that our pools, breakfast selection, and family-friendly atmosphere made your time memorable. Your kind words for our YHI Spa team,especially Ms. Hằng and Ms. Ngọc, have been shared with them and will surely brighten their day. We sincerely appreciate your candid feedback regarding the room cleanliness. Please accept our apologies for not meeting expectations in this area, and for the fact that your comments were not actioned during your stay. This is certainly not the standard we aim to deliver, and we have shared your remarks with our Housekeeping leadership team to reinforce training and inspection procedures. We hope to have another opportunity to welcome you back and ensure your

Xin Chao Jihye, Thank you for sharing your experience with us! We’re thrilled that you found our resort’s location ideal for exploring both Da Nang and Hoi An – and right by the beach, no less! It’s wonderful to hear you enjoyed our sparkling clean facilities, diverse breakfast offerings, and the various pools. We love offering options so guests can find their perfect spot to relax, whether at The Level or in our main pools. I'm sorry to hear about the bathroom issue, though, and I appreciate your patience. While our team was quick to assist, we’ll be sure to refine our maintenance checks to make your next stay with us even more seamless. We’d love the chance to welcome you back soon for more great memories by the beach! Warm regards, Nhung Ngo Guest Experience Manager

Xin chào Joseph, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are filled with happiness that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your compliments about our great service and room. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work. We look forward to welcoming you back very soon for another exquisite journey with us. We wish you good health and happiness. Best regards, Guest Experience Team

Xin chào Claudette, Thank you very much for sharing your thoughtful feedback. We are delighted to know that you had a comfortable and memorable stay, and that our friendly and professional team, especially at the reception, made a positive impression. We are also pleased that the room upgrade helped enhance your experience after your kind feedback, and that you found the room clean and comfortable. Your satisfaction is truly important to us. We sincerely appreciate your support and look forward to welcoming you back to Da Nang for another enjoyable stay. Warm regards, Uyen Nguyen Guest Experience Supervisor

Xin chao Dai, First of all, we would like to say thank you very much for choosing to stay at our hotel. However, it is regretful for us to know that you have experienced an uncomfortable moment upon arrival that we would like to deeply apologize for. Your feedback is extremely valuable to us as we strive to improve with each and every stay of our respected guests. We have been implementing many upgrades to the property. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our hotel! We wish you good health and happiness. Warm regards, Guest Experience Team

Xin chào Joanne, We would like to express our gratitude for the time you've spent sharing your feedback, as it plays a crucial role in enhancing the services we offer at our resort. Your generous acknowledgement of areas where our service met or exceeded your expectation is sincerely appreciated and serves as encouragement for us. However, it deeply saddens us that we fell short in several other aspects of your stay at our property. Please accept our sincerest apologies for those exceptional lapses which obviously do not reflect our usually high standards which you can rightfully expect. Please rest assured that all points raised are being looked into critically with an aim towards substantive improvement. Your kind understanding over these matters is deeply valued by us. We eagerly anticipate the opportunity to have you return and we assure you of our dedication towards elevating our service standards for your forthcoming visits. Best Regards, Linh Le Guest Experience Manager

Xin chào keunyoung, Thank you for your kind and thoughtful review! We are so happy to hear that despite the rainy weather, you had a comfortable and enjoyable stay at Melia Danang Beach Resort. It’s wonderful to know that the cleanliness of our accommodations, the variety of breakfast options, and the added benefits of the Level room contributed to a memorable experience. We’re especially grateful for your recognition of Mr. Tom and Ms. Thao. We are proud to have such dedicated and friendly team members who help create such a welcoming atmosphere for our guests. We can’t wait to welcome you back for another warm and wonderful stay, and hopefully next time, you’ll have more sunshine! Best regards, Nhung Ngo Guest Experience Manager

Xin chào SEWON, Thank you for sharing such a wonderful review. We’re delighted to know that you had a satisfying stay and enjoyed our clean and spacious pool, delicious breakfast, and peaceful location. It’s also great to hear that our friendly team helped make your visit more pleasant. We truly appreciate your recommendation and look forward to welcoming you back for another relaxing stay soon. Warm regards, Uyen Nguyen Guest Experience Supervisor

Xin chào Logan, Thank you for sharing your feedback with us. We are delighted to know you enjoyed our location, private beach, pools, and the warm hospitality of our staff. We also appreciate your comments regarding the gym and soundproofing, which are valuable for us to further improve our facilities. We truly hope to welcome you back for an even more enjoyable holiday getaway in the future. Warm regards, Uyen Nguyen Guest Experience Supervisor

Xin Chào Pei, Thank you for your thoughtful review and for choosing Melia Danang Beach Resort for your family getaway! We’re delighted to know you had a comfortable stay and that our team, from the reception to the kids' club staff and buggy driver, made a positive impression on your visit. Your appreciation of the quick resolution to the shower issue and the cleanliness of the rooms truly means a lot to us. We’re glad you enjoyed the breakfast selection and taste, as well as the relaxing ambiance of the resort. Your valuable feedback on the kids' club activities, gym facilities, and lighting has been noted, and we’ll continue working on these areas to enhance the guest experience further. We hope to welcome you and your family back for another enjoyable stay, with even more memorable moments to share! Warm regards, Nhung Ngo Guest Experience Manager

Xin chào Tuyet, What can I say but thank you for such a wonderfully positive review! We are absolutely delighted to hear that you enjoyed your experience with us, our facilities, and especially our services. Undoubtedly, it will be a pleasure to share your comments with the team and I am sure each and every one of the team members would feel extremely proud to receive your recognition and know that they were part of your memories at the resort. We do hope to have the opportunity to welcome you back to Melia Danang Beach Resort in the future to enjoy another perfect stay and hope that other visitors will find your review inspiring! Warmest Regards, Linh Le Guest Experience Manager

Xin chao Tsz, Thank you so much for your glowing review! We’re thrilled to hear that your experience with us was so memorable! We’re delighted that you enjoyed the exclusive perks of The Level room, including the unlimited drinks and cakes, afternoon tea, and the personalized care from our team. It’s great to know that the staff was attentive to your needs, allowing you some quiet moments to enjoy breakfast while also ensuring your daughter felt comfortable. We appreciate your kind words about our clean and comfortable rooms, and we are truly grateful for the opportunity to host you and your family. We look forward to welcoming you back for more wonderful experiences in the future. Warm regards, Nhung Ngo Guest Experience Manager

Xin chào Har, Thank you very much for taking the time to share such a detailed review of your stay. I am delighted to hear that you and your family had a fantastic vacation with us, especially as The Level guests enjoying the private pool, breakfast, and afternoon tea. It is wonderful to know that the calm pool right in front of your room provided a relaxing setting for your holiday. At the same time, I am truly sorry for the inconveniences you experienced with the toilet and the room lock. I am glad our team was able to respond quickly and resolve the issues, but I understand that such moments can disrupt the comfort of your stay. Your note about the afternoon tea service on the departure day is also very helpful, and we will certainly review how we communicate this more clearly with our guests. Your kind words about our staff friendliness mean a lot to us, and it warms my heart to hear that even a simple “Xin Chào” made your stay feel more welcoming. We are grateful for your feedb

Xin chào Zhi, Thank you for your fantastic review! We’re thrilled to hear that you had a wonderful stay at The Level and that our breakfast and afternoon tea selection left a great impression on you. Providing a comfortable, relaxing, and memorable experience is our top priority, and we’re so happy that you enjoyed the pristine private beach, spacious room, and cozy bed. We truly appreciate your kind words about Ms. Nhi and Ms. Nhi (Kayla)—they will be delighted to know that their thoughtful gestures made a difference during your stay. Our team is always ready to go the extra mile to ensure our guests feel cared for, and it’s heartwarming to know that you felt this dedication firsthand. Thank you for recommending The Level and Melia Da Nang Beach Resort! We can’t wait to welcome you back for another restful and unforgettable experience. Best regards, Nhung Ngo Guest Experience Manager

Xin chào Robert, Thank you for your wonderful review! We are thrilled to hear that you enjoyed your 3-day stay at our property and found everything to your satisfaction. It's great to know that you loved the stunning beachfront location, the friendly and attentive staff, top-notch facilities, impeccable cleanliness, reliable Wi-Fi, delicious breakfast options, and enjoyable time spent on the beach. We are committed to providing a memorable experience for all our guests, and we are delighted to hear that we were able to do so for you. We hope to welcome you back again soon for another fantastic stay! Best Regards, Linh Le Guest Experience Manager

Xin chào Erzhena, Thank you very much for sharing your feedback. We are delighted to know that you appreciated our Mediterranean-style design, open and airy spaces, beautiful pools, and beachfront location. It is also a pleasure to hear that you enjoyed the beach conditions and found the facilities comfortable. At the same time, we truly appreciate your comment regarding the breakfast quality. Your feedback is very valuable and will be shared with our culinary team for further improvement. We look forward to welcoming you back for another pleasant stay. Warm regards, Uyen Nguyen Guest Experience Supervisor

Dear Han, Thank you for sharing your feedback with us. The light you noticed is the smoke detector indicator, which flashes as part of its normal safety function, though I understand it may have been distracting during your stay, especially when your son was trying to sleep. This is not the level of comfort we want our guests to experience. I also apologize for the missed housekeeping service during your stay. We are addressing this with our team to ensure better consistency moving forward. Your comments are truly appreciated, and we hope to have the chance to welcome you back for a smoother and more enjoyable stay. Warm regards, Tam Ho Guest Experience Manager Meliá Danang Beach Resort

Xin chào Tenny, Thank you for your kind feedback. We are delighted to know that you found the resort a great place to relax. We look forward to welcoming you back to Da Nang soon. Warm regards, Uyen Nguyen Guest Experience Supervisor

Xin chào Jillian, Thank you for your wonderful review. It is a pleasure to know that the stay was amazing and that the team made such a positive impression. Special thanks for recognizing Viet at the pool bar for his attentive and thoughtful service; the team will be delighted to receive this praise. Breakfast variety is also appreciated, and the recommendation means a great deal. We look forward to welcoming you back to Meliá Danang Beach Resort for another memorable stay. Warm regards, Uyen Nguyen Guest Experience Supervisor

Xin chào Samarie, Thank you for your kind feedback. It is wonderful to know that the beachfront location, convenient transportation, and plentiful breakfast met expectations. The team is also pleased to hear that your daughter enjoyed the pool and game options, making the stay enjoyable for the whole family. We look forward to welcoming you back to Meliá Danang Beach Resort in the future. Warm regards, Uyen Nguyen Guest Experience Supervisor

Xin chào Ankit, Thank you very much for sharing your feedback with us. We are pleased to know that you had an excellent experience and appreciated the quality and luxury of our resort. Your kind remarks are truly valued and serve as great encouragement for our team. We look forward to the pleasure of welcoming you back in the future. Kind regards, Uyen Nguyen Guest Experience Supervisor

Xin chào Cameron, Thank you very much for your kind feedback. We are delighted to know that you enjoyed our beautiful resort, convenient location, and the wonderful service from our team. Your positive comments truly mean a lot to us. We look forward to welcoming you back again in the future. Warm regards, Uyen Nguyen Guest Experience Supervisor

Xin chào Faizah, We’re delighted to hear that you enjoyed our clean, relaxing resort and that our helpful, friendly team made your stay even more pleasant. We truly appreciate your kind words and look forward to welcoming you back to Meliá Danang Beach Resort. Warm regards, Uyen Nguyen Guest Experience Supervisor

Xin chào Nelson, Thank you for your kind feedback! We’re delighted that you enjoyed your stay and found our resort clean and a great value. It’s wonderful to hear that Hanh’s attentive service made your experience even more enjoyable. We truly appreciate your comments and look forward to welcoming you back to Meliá Danang for another memorable stay! Warm regards, Uyen Nguyen Guest Experience Supervisor

Xin chào LỚP, Cảm ơn Quý khách đã dành thời gian chia sẻ trải nghiệm và lựa chọn Meliá Danang Beach Resort cho kỳ nghỉ cùng gia đình và bạn bè. Chúng tôi rất vui khi biết Quý khách đã có khoảng thời gian thật tuyệt vời tại đây. Chân thành cảm ơn Quý khách đã ghi nhận sự nhiệt tình của hai bạn Phi Hùng và Minh Thư. Chúng tôi sẽ chuyển lời khen này đến các bạn, và chắc chắn các bạn ấy sẽ rất vui khi biết đã góp phần mang đến trải nghiệm dễ chịu cho Quý khách. Rất mong có cơ hội được chào đón Quý khách và gia đình quay lại trong những kỳ nghỉ sắp tới. Trân trọng, Uyên Nguyễn Giám sát Trải nghiệm khách hàng

Xin Chào Kean, Warm greetings from Melia Danang Beach Resort! Thank you for choosing Melia Danang Beach Resort for your recent stay and taking the time to share your constructive feedback. We are sorry that you were not fully satisfied with your stay experience and will promptly address your concerns. We hope to have an opportunity to provide you with better service on your next stay. We look forward to welcoming you back soon! Yours sincerely, Tam Ho Guest Experience Manager

Xin chào kumutha, Thank you for sharing your wonderful experience at Danang Melia Beach Resort! We are thrilled to hear that you enjoyed the rooftop infinity pool with its incredible city views, as well as your spacious and well‑equipped room. It’s especially rewarding to know that our staff’s friendly and professional service made your stay even more enjoyable. We are also glad that our location in District 3 was convenient for your sightseeing plans, allowing you to explore the city comfortably. Your kind words truly motivate our team to continue delivering memorable experiences for all our guests. We look forward to welcoming you back soon for another relaxing and memorable stay at Melia. Warm regards, Uyen Nguyen Guest Experience Supervisor

Xin chào mijung, Thank you for sharing your wonderful feedback. We’re delighted to know you had a peaceful and comfortable stay, and that our team’s kindness made a great impression. We truly appreciate your kind words and look forward to welcoming you back soon! Warm regards, Uyen Nguyen Guest Experience Supervisor

Xin Chao Rizenette, Thank you for your kind words. We’re delighted to hear that you loved your stay, even if it was just for one night. It’s wonderful to know we exceeded your expectations, and we truly appreciate your intention to return. We look forward to welcoming you back for a longer and even more memorable experience. Warm regards, Lai Wah Wha Tun Executive Assistant Manager

Xin chào Rosy, Thank you very much for your exceptional feedback. We are delighted to know that you enjoyed the beauty of our resort, the wonderful room and décor, and the excellent breakfast. It is especially rewarding to hear that our facilities and the friendliness of our team made such a positive impression. We truly appreciate your kind words and look forward to welcoming you back for another 10/10 experience at Melia Danang Beach Resort. Warm regards, Uyen Nguyen Guest Experience Supervisor

Xin Chao Tuyen, Thank you for bringing this to our attention. I’m very sorry to hear about the confusion and frustration regarding your payment experience. We understand how upsetting it is to expect a “Pay at Hotel” option and then be charged immediately. This is not the experience we want for our guests, and we’re currently reviewing our booking and payment processes to ensure greater clarity and consistency. Please rest assured that your feedback has been shared with our team, and we’re taking steps to prevent similar issues in the future. If you’d like us to look into your specific case further, please feel free to contact us directly. Warm regards, Lai Wah Wha Tun Executive Assistant Manager

Xin chào Tan, We're thrilled that you enjoyed the pool and the beach during your stay. It’s wonderful to hear that the convenient beach access added to your experience. We look forward to welcoming you back for more delightful memories in the future! Wishing you all the best, Uyen Nguyen Guest Experience Supervisor

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our resort’s beautiful location and found the villa experience to be fantastic. Your comments about the Level experience, including the lounge and evening offerings, are very much appreciated. We sincerely regret that certain aspects did not meet your expectations. Your observations regarding the need for villa upgrades, the reception experience, and the VIP area setup are important to us. We understand how vital it is for our premium packages to deliver a truly elevated and inviting experience, and your suggestions such as relocating the VIP service to the foyer bar and including canapés are valuable and will be shared with our management team for consideration. Thank you again for your honest and helpful feedback. We hope to have the opportunity to welcome you back in the future and provide a more refined and memorable stay. Warm regards, Lai Wah Wha Tun Executive Assista

Xin chào THANH, Thank you very much for your kind words and for rating us Exceptional! We are delighted to know that you had a wonderful experience with us, and truly appreciate your special mention of Hoang and Tram – they will be very happy to hear your compliments. We look forward to welcoming you back to Melia Danang Beach Resort whenever your travels bring you to this beautiful city again. Warm regards, Uyen Nguyen Guest Experiences Supervisor

Xin chào Nguyet, Thank you for your lovely feedback! We’re so glad to hear you enjoyed our clean private beach, refreshing pools, and the complimentary breakfast. Your satisfaction is our greatest reward, and it means a lot to know we helped make your stay enjoyable. We look forward to welcoming you back to Melia Danang Beach Resort for another relaxing getaway soon! Warm regards, Nhung Ngo Guest Experience Manager

Xin chào Prakash, Thank you for choosing to stay with us and for sharing your valuable feedback. We are glad to hear that you enjoyed our private beach and breakfast offerings. Regarding the deposit at check-in, this is a standard procedure we follow to ensure a smooth and secure stay for all our guests. We appreciate your understanding on this matter. While our resort is a peaceful retreat slightly away from the city bustle, we do hope this provided you with a relaxing experience. We look forward to welcoming you back for another enjoyable stay. Warm regards, Nhung Ngo Guest Experience Manager

Xin chào Peter, Thank you for your kind words and for taking the time to share your experience! We're so pleased to hear you enjoyed the modern facilities, beautiful beach, and relaxing atmosphere at our resort. It’s wonderful to know that both families and couples can find a perfect escape here. We hope to welcome you back to Meliá Danang Beach Resort for another memorable stay soon! Warm regards, Nhung Ngo Guest Experience Manager

Xin chào jeongin, Thank you so much for your kind recommendation! We're delighted to hear that you had such a positive experience and found everything to your satisfaction. Your suggestion to stay more than two nights is truly appreciated—and we couldn’t agree more! We look forward to welcoming you back for another relaxing and memorable stay. Warm regards, Nhung Ngo Guest Experience Manager

Xin chào Paul, Thank you so much for taking the time to share your feedback following your week-long stay with us. We’re truly pleased to know that you enjoyed your overall experience at The Level and appreciated the service and atmosphere throughout the resort. Your note about the convenience of an on-site shop is a helpful suggestion, and one we’ll certainly take into consideration as we continue enhancing our guest offerings. We hope to have the pleasure of welcoming you back again, perhaps with even more thoughtful touches in place for your next visit. Warmest regards, Nhung Ngo Guest Experience Manager

Xin chào Swetabh, Thank you so much for your heartfelt and enthusiastic review! We’re absolutely delighted to hear you had a mesmerizing stay and that you enjoyed everything from our beachside location and spacious rooms to the spa and our breakfast spread. Your kind words about our team truly mean a lot and will be shared with everyone as wonderful encouragement. We also appreciate your thoughtful suggestion regarding the carts—we understand the importance of smooth and timely transportation around the resort, and we’re actively working to improve this for an even better guest experience. It was our pleasure to host you and your family, and we can’t wait to welcome you back for another beautiful stay. With warmest regards, Nhung Ngo Guest Experience Manager

Xin chào Farhat, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our great location and found our villas cozy with everything promised. It sounds like the perfect spot to relax and hang out with friends just steps from the beach. We hope to welcome you and your gang back for another fun and memorable stay soon! Warm regards, Nhung Ngo Guest Experience Manager

Xin chào Kwan, Thank you very much for sharing your honest and valuable feedback. I truly appreciate you taking the time to highlight both the positives and areas where we need to improve. I’m glad to hear you found our staff friendly and well-trained, the rooms clean, and enjoyed the weekend seafood buffet with the live band. Your compliments encourage us greatly. At the same time, I sincerely apologize for the aspects that did not meet your expectations. We acknowledge that some facilities, including F&B equipment and the beach bar atmosphere, require upgrades. Your comment about sound insulation is also very important to us, and we are reviewing this carefully as part of our ongoing maintenance and renovation plans. Please know that your feedback is vital as we strive to enhance our resort experience to match a true 5-star standard. We are actively working on improvements and hope to welcome you again one day to show you the positive changes. Thank you again for your thoughtfu

Xin chào Ayesha, Warmest greetings from all of us at Meliá Danang Beach Resort! Thank you so much for choosing to celebrate such special moments, your honeymoon and your husband's birthday, with us. It brings us true joy to hear that your stay was everything you hoped for and more. We’re thrilled that you enjoyed the upgraded room, the thoughtful touches, our stunning pools, and the genuine hospitality from our team. Your kind words are the greatest reward for our staff, who are passionate about creating unforgettable experiences for our guests. It means a lot to know that you felt so comfortable and cared for that you hardly wanted to leave the resort, this is exactly the kind of magic we strive for! We can’t wait to welcome you back for more beautiful memories together. Until then, we wish you both a wonderful start to your journey as newlyweds. With heartfelt thanks, Nhung Ngo Guest Experience Manager

Xin chao David, Xin chào from Meliá Danang Beach Resort! Thank you so much for your wonderful feedback. We are absolutely delighted to hear that everything was perfect during your stay and that The Level experience, with its exclusive afternoon tea and cocktail hours, made your visit even more special. Your kind words about our team, from breakfast to dinner, truly mean the world to us. It’s always our goal to create a relaxing and memorable experience for our guests, and we’re so pleased to know we succeeded. We already look forward to welcoming you back for your next escape, hopefully very soon! Warm regards, Nhung Ngo Guest Experience Manager

Xin chao Huệ, Thank you so much for your perfect rating; we truly appreciate your support! While your comment was brief, we're very happy to know you enjoyed your stay with us. It was a pleasure having you, and we hope to welcome you back again soon for another relaxing getaway. Warm regards, Nhung Ngo Guest Experience Manager

Xin chao Mya, Thank you so much for your kind review and for choosing to stay with us. We’re delighted to hear that you loved everything about your stay, especially our infinity pool, which is one of our favorite spots too! It’s always rewarding to know that our guests leave with such positive memories. We hope to have the pleasure of welcoming you back for another relaxing and enjoyable stay in the near future. Warm regards, Nhung Ngo Guest Experience Manager