Dear Alexandra, Greetings from Hilton Kota Kinabalu. Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a positive experience during your time at Hilton Kota Kinabalu, and we genuinely appreciate your kind feedback. We're glad you enjoyed the features and facilities of our hotel, especially the rooftop pool. Our team works hard to ensure our rooms are well-equipped and comfortable for our guest. We're also thrilled to hear that our concierge staff made a great impression on you and your family with their helpful and attentive service and that you loved the breakfast buffet. Our team is committed to providing the best possible service and ensuring that every guest has a memorable stay. Your high rating and detailed feedback of your stay are testament to team’s hard work and dedication. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the near future for another enjoyable stay. Kind reg

Dear Lyna, Greetings from Hilton Kota Kinabalu. Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a positive experience during your time at Hilton Kota Kinabalu, and we genuinely appreciate your kind feedback. We are delighted to hear that you enjoyed our hotel's location, with its stunning views and convenient access to nearby attractions. We're glad to hear that our efforts to maintain a clean welcoming environment were noticeable during your stay. It is also great to know that the reliable hot water, fast Wi-Fi, and well-maintained facilities contributed to a comfortable and convenient experience. Our team is committed to providing the best possible service and ensuring that every guest has a memorable stay. Your high rating and detailed feedback of your stay are testament to team’s hard work and dedication. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the near future for anot

Dear DIONYSIA, Greetings from Hilton Kota Kinabalu. Thank you for taking the time to share your feedback regarding your recent stay at Hilton Kota Kinabalu. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We appreciate your compliments on our staff's friendly and helpful service and that you enjoyed the buffet at the Executive Lounge. We aim to create memorable experiences for our guests, and it's rewarding to know we succeeded with your stay. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Kind regards, Smital Shah-Boultwood General Manager Hilton Kota Kinabalu

Dear Jinifer, Greetings from Hilton Kota Kinabalu. Thank you for choosing your stay with us and for taking the time to share your feedback. We are thrilled to know that you enjoyed your stay with us and that we were able to meet your expectations. We appreciate your feedback on the comfort of our accommodations - with spacious and spotless room. We're thrilled to hear that our staff made a great impression on you with their exceptional service and that you enjoyed the rooftop pool and the breakfast buffet which you find fantastic. Again, we are so pleased you enjoyed it. Our team works hard to ensure that all of our guests have comfortable and enjoyable stay, and we are glad to see that our efforts have not gone unnoticed. I will share your feedback with the hotel team who will be encouraged by your positive review. We truly appreciate your positive ratings and hope to have the pleasure of welcoming you back to Hilton Kota Kinabalu soon. Kind regards, Smital Shah Boultwood Genera