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InterContinental Dubai Festival City
InterContinental Dubai Festival City
InterContinental Dubai Festival City
InterContinental Dubai Festival City
InterContinental Dubai Festival City
InterContinental Dubai Festival City
InterContinental Dubai Festival City

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8.8

Excellent

2,351 reviews

2,351 reviews

Housekeeping5
Shops3
View2
See map

8.9

Excellent

Location rating score

Excellent location
Excellent for walking
Parking
FREE
Walkable places
Dubai Festival City Mall

230 m

Dubai Festival City

230 m

Converse

250 m

Marc by Marc Jacobs

250 m

Popular landmarks
Dubai Creek

7.0 km

The Dubai Mall

7.6 km

Dubai Aquarium & Underwater Zoo

7.8 km

The Dubai Fountain

8.1 km

Burj Khalifa

8.2 km

Closest landmarks
Fitness First (Festival City)

240 m

Paul & Joe

250 m

Toys-R-Us

250 m

Vintage 55

250 m

Festival City Shopping Mall

330 m

InterContinental Dubai Festival City

Umm Ramool Rd., Dubai Festival City, Dubai, United Arab Emirates, 45777 - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dubai Festival City part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

Currency conversion service

Sauna

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Complimentary WIFi in all rooms

Swimming pool [indoor]

Exercise area

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money8.3
Distance to city center10. km
Location rating8.9
Nearest airportDubai International Airport (DXB)
Distance to airport3.7 km

Rooms available at InterContinental Dubai Festival City

Excellent
Room comfort & quality

8.9

1 King Bed Premium Room Club Access
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
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1 Bedroom Classic Suite
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
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1 Bedroom Classic Suite Club Access
...
  • River view
  • Balcony/terrace
  • 1 king bed
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1 King Bed Classic Burj Khalifa View
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
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Signature 1 Bedroom Suite Club Access
...
  • Room size: 82 m²/883 ft²
  • Separate shower/bathtub
  • 1 sofa bed
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One-Bedroom Signature Suite - Club Access, breakfast, afternoon tea and evening cocktails
...
  • Room size: 96 m²/1033 ft²
  • River view
  • 1 double bed
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Presidential One Bed Suite Khalifa Views
...
  • Room size: 246 m²/2648 ft²
  • Separate shower/bathtub
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1 Bedroom Royal Suite Burj Khalifa View - Club Access, breakfast, afternoon tea and evening cocktails
...
  • Room size: 198 m²/2131 ft²
  • River view
  • 1 king bed
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2 Bedroom Classic Suite
...
  • Room size: 145 m²/1561 ft²
  • Outdoor view
  • 2 single beds and 1 king be...
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Two-Bedroom Signature Suite - Club Access, breakfast, afternoon tea and evening cocktails
...
  • Room size: 165 m²/1776 ft²
  • River view
  • 2 single beds and 1 queen b...
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Frequently asked questions

What time is check-in and check-out at InterContinental Dubai Festival City?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The hotel also offers 24-hour check-in.

How do I get to InterContinental Dubai Festival City?

InterContinental Dubai Festival City is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, InterContinental Dubai Festival City has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at InterContinental Dubai Festival City?

Start your mornings right, with the continental and buffet breakfast options offered at InterContinental Dubai Festival City. Adults can enjoy breakfast offered with an additional charge of 145 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at InterContinental Dubai Festival City?

InterContinental Dubai Festival City features 4 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

See map

Explore the neighborhood

What people love about InterContinental Dubai Festival City

  • 9.6

    Exceptional
    Breakfast

    "Great selection of food at breakfast and excellent service"

    Manish

    |

    June 28, 2022

  • 9.2

    Exceptional

    "Hotel is connected or attached to the mall, i enjoy using the gym, and our room facing to creek, staff during our check in fast to give us room."

    RALPH

    |

    April 28, 2022

  • 10

    Exceptional
    Cleanliness

    "The room is cozy & clean."

    Andrew

    |

    March 27, 2022

Overall rating:

8.8

Excellent
2,351 reviews
Cleanliness
9.2
Facilities
9.0
Location
8.9
Read all reviews >
What travelers say they love:
Everything is good.
Azizah from Singapore
Family with older children
More about InterContinental Dubai Festival City

More about InterContinental Dubai Festival City

InterContinental Dubai Festival City

Take everything available in Dubai with a comfort stay at InterContinental Dubai Festival City. InterContinental Dubai Festival City puts numerous activities at your fingertips, with its convenient location just 8.1 km from the Burj Khalifa.
InterContinental Dubai Festival City offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Dubai is made even more convenient with the car hire services available at the hotel.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Equipped with handy amenities, guestrooms at InterContinental Dubai Festival City guarantee a comfortable stay for all travelers. Some rooms at InterContinental Dubai Festival City are equipped with air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer and bathrobes are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at InterContinental Dubai Festival City. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. InterContinental Dubai Festival City caters to its guests varied dietary restrictions with cuisine types such as halal available.
A night in at the hotel's bar can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at InterContinental Dubai Festival City, for exceptional convenience and ease of dining.
Recreational facilities at InterContinental Dubai Festival City are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing tennis court at InterContinental Dubai Festival City.


Around the property

InterContinental Dubai Festival City provides an excellent base for exploring the sights of Dubai in-depth. Get a photograph of yourself in front of The Dubai Fountain located 8.1 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 7.6 km away.

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Amenities and facilities
Excellent
Facilities

9

Most talked about facilities

Housekeeping

11 mentions

Swimming Pool

7 mentions

Food & Dining

5 mentions

Breakfast

3 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Heating in public area
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Transport to airport
  • Valet parking
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Buffet
Restaurants on site

Anise

  • Cuisine: Asian, Chinese, Indian
  • Menu: Buffet, A-la-carte

Pierre's Bistro & Bar

  • Cuisine: French
  • Menu: Buffet

The Fish House

  • Cuisine: Seafood
  • Menu: Buffet

Choix Patisserie & Restaurant par Pierre Gagnaire

  • Cuisine: French
  • Menu: Buffet
Location
Umm Ramool Rd., Dubai Festival City, Dubai, United Arab Emirates, 45777
Excellent
Location

8.9

Airports

  • Dubai International Airport (DXB)
    3.7 km 23 min drive
  • Sharjah International Airport (SHJ)
    20.3 km 32 min drive

Public transportation

  • Creek
    1.2 km
  • Creek Metro Station
    1.3 km 8 min drive

Hospital or clinic

  • institute of Medical Aesthetic
    2.7 km

Shopping

  • The Dubai Mall
    7.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    540 m 11 min walk
What's nearby

Popular landmarks

  • Dubai Creek
    7.0 km
  • The Dubai Mall
    7.6 km
  • Dubai Aquarium & Underwater Zoo
    7.8 km
  • The Dubai Fountain
    8.1 km
  • Burj Khalifa
    8.2 km
  • Wild Wadi Waterpark
    18.7 km
  • Burj Al Arab
    18.9 km
  • Ski Dubai
    19.3 km
  • Dubai Miracle Garden
    21.1 km
  • Atlantis Aquaventure Waterpark
    25.2 km

Nearby landmarks

  • Dubai Festival City Mall
    230 m
  • Dubai Festival City
    230 m
  • Fitness First (Festival City)
    240 m
  • Converse
    250 m
  • Marc by Marc Jacobs
    250 m
  • Paul & Joe
    250 m
  • Toys-R-Us
    250 m
  • Vintage 55
    250 m
  • Festival City Shopping Mall
    330 m
  • Festival Waterfront Center
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee200 AED
  • Distance from city center10. km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)145 AED

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors36
  • Number of restaurants4
  • Number of rooms 508
  • Room voltage220
  • Year property opened2008
Property announcements

The hotel offers transfers from Dubai International Airport to the hotel. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform InterContinental Dubai Festival City in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Reviews of InterContinental Dubai Festival City from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities9.0
Location8.9
Room comfort and quality8.9
Service9.1
Value for money8.3
High score for Dubai
Rating
9+ Exceptional (89)
8-9 Excellent (31)
7-8 Very Good (26)
6-7 Good (3)
<6 Below Expectation (7)
Time of the year
Mar - May (39)
Jun - Aug (51)
Sep - Nov (23)
Dec - Feb (43)
All guests (257)
All room types
All languages

Show reviews that mention 

Showing 156 verified guest comments
12345
10.0
Exceptional
Andrew from Indonesia
Solo traveler
Classic Room
Stayed 6 nights in March 2022

Super nice hotel!”

My staying experience was nothing short of amazing. The room is cozy & clean. If you need anything, you can always go to the mall next door. And the staffs are very helpful. You can always rely on them being informative. Highly recommended hotel to stay!

Reviewed March 27, 2022

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9.6
Exceptional
Eszter from Oman
Family with teens
1 Bedroom Classic Suite
Stayed 2 nights in November 2019

Another wonderful stay”

It was the second time we stayed at the Intercontinental Festival City Hotel. We had a wonderful stay just as last year. The check-in process was smooth and quick even though the hotel was fully booked. Our delux suite was spotless, spacious and had a great view. Every morning we were looking forward to our breakfast. The selection of food and beverages was amazing and the espresso was superb. We had a 90 minute massage at the spa which was worth every dirham. We would like to especially thank Cherryl at the reception and the bell boy for their genuine hospitality, helpfulness and professionalism. We’ll definitely choose this lovely hotel whenever we come back to Dubai. Thank you!

Reviewed November 20, 2019

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10.0
Exceptional
YOUNG from South Korea
Business traveler
Deluxe King Room
Stayed 1 night in January 2021

Very Good Hotel ”

Very clean, good service and quite area with shopping mall next to hotel.

Reviewed February 03, 2021

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10.0
Exceptional
Azizah from Singapore
Family with teens
Classic Room
Stayed 1 night in June 2019

A splendid stay..”

Everything is good....although the room service is pricey...but its a good stay...

Reviewed June 16, 2019

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9.6
Exceptional
Kamal
Couple
Classic Room
Stayed 5 nights in July 2019

Excellent and lovely hotel”

Beautiful hotel, you will love it and will always come back to it. So much of facilities and features inside the room and outside. Connectd to a huge mall and a lake for laser performance evey night. The only disappointment is the lobby main restaurant, that is expensive for nothing. The varieties of food do not worth the price, especially the seafood night that shouldn't be called seafood night but normal buffet.

Reviewed July 07, 2019

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9.2
Exceptional
Gerhard from South Africa
Business traveler
1 King Bed Classic Burj Khalifa View
Stayed 2 nights in February 2019

Excellent hotel”

When arriving at hotel at 22:00 , I was informed that my booking was cancelled by booking.com ,without informing me . Unfortunately the hotel was fully booked as well as the neighboring Crown hotel .. Reception got me a room at another hotel close by. Next day I got my room at the Intecontnental . Had a great stay for 2 days . Great restaurants in hotel Next door to Festival shopping centre, very nice centre . Gymnasium and swimming pool area is really great Great hotel to stay in I’ve been a few times in Dubai and stayed in nice hotels but this is so far number 1

Reviewed February 25, 2019

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9.6
Exceptional
Nour
Business traveler
Classic Room
Stayed 1 night in March 2019

It was great”

Nice hotel every thing was great but the carpet needs to clean because it was little dirty otherwise excellent .

Reviewed March 24, 2019

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9.6
Exceptional
Partha from United Arab Emirates
Solo traveler
1 King Bed Classic Burj Khalifa View
Stayed 1 night in January 2019

Awesome room view”

Very modern room, next to water canal, plenty of food options around Festival city, fountain show on water, mall etc. This hotel is top-notch.

Reviewed July 16, 2019

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9.6
Exceptional
Thulani from South Africa
Solo traveler
Classic Room
Stayed 5 nights in November 2019

Conveniently located with eateries, entertainment, breathtaking views and the mall surrounding it. ”

Excellent service, good facilities and awesome rooms.

Reviewed December 06, 2019

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9.6
Exceptional
Manish from Thailand
Business traveler
Classic Room
Stayed 1 night in June 2022

Great location and superb service”

Stayed 24 hours only. Great selection of food at breakfast and excellent service

Reviewed June 29, 2022

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9.6
Exceptional
Jan from United Kingdom
Family with teens
1 King Bed Classic Burj Khalifa View
Stayed 3 nights in January 2020

Fabulous in every way. Great location to airport, festival city and creek side walking”

Fabulous location

Reviewed February 01, 2020

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9.2
Exceptional
Majed from United Arab Emirates
Family with young children
1 Bedroom Classic Suite
Stayed 1 night in January 2019

Exceptional”

everything was perfect, the cleanliness, the staff but the accomidation need some maintenance

Reviewed January 16, 2019

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9.2
Exceptional
RALPH from United Arab Emirates
Couple
Deluxe King Room
Stayed 1 night in April 2022

Hotel connected to mall”

hotel is connected or attached to the mall, i enjoy using the gym, and our room facing to creek, staff during our check in fast to give us room...

Reviewed April 28, 2022

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9.2
Exceptional
Bassam from Kuwait
Business traveler
Classic Room
Stayed 3 nights in January 2020

Worth of your money ”

Very good place but music sounds is load Not for families

Reviewed March 24, 2022

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9.2
Exceptional
ahmed from United Arab Emirates
Couple
Classic Room
Stayed 2 nights in July 2019

perfect ”

great and space room connected to shopping mall

Reviewed July 18, 2019

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9.2
Exceptional
Abeer from Saudi Arabia
Family with young children
1 King Bed Classic Burj Khalifa View
Stayed 3 nights in August 2019

Exceptional”

فندق ممتاز و مناسب للعائله

Reviewed August 10, 2019

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8.0
Excellent
Adnan
Couple
Classic Room
Stayed 1 night in February 2019

Overall a good stay”

Upto the standards of intercontinental. Had a nice luxurious and clean feel to the room. Room service was great. However the windows from outside were dusty which obstructed the nice view outside but it had rained a day or 2 back too i guess. Secondly be careful with the minibar. We chose not to take anything from it, but clearly they do get fussy over it because they sent 2 different people back to back to check the mini bar. Overall a good stay!!!

Reviewed March 05, 2019

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8.4
Excellent
Baiju from Oman
Business traveler
Classic Room
Stayed 2 nights in June 2019

Excellent”

Overall good

Reviewed June 12, 2019

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6.4
Good
Layth from Iraq
Couple
Classic King Room with Waterfront View
Stayed 2 nights in August 2020

Bad management , it was my anniversary and they ruined it”

I made a complain to higher manager throw front desk and no one contacted me

Reviewed August 20, 2020

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2.4
Dzi from Australia
Couple
Classic Room
Stayed 1 night in February 2020

Poor service and not clean”

Stayed there for a night only, service was poor, i booked a 90sq meters room but was given a 40sq meters room and the staff was making all sorts of excuses. Fine that we stayed in that small room anyway, but the hotel room was very dirty, the bath tab was uncleaned, very disappointed for this stay, from my impression intercontinental meant to be a very nice hotel, seems like no more stay from them anymore and i strongly not recommend my friends and family to stay there anymore

Reviewed February 27, 2020

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