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Hotel Okura Sapporo
Hotel Okura Sapporo
Hotel Okura Sapporo
Hotel Okura Sapporo
Hotel Okura Sapporo
Hotel Okura Sapporo
Hotel Okura Sapporo

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8.5

Excellent

2,070 reviews

2,070 reviews

Housekeeping18
Shops17
Breakfast16
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Seionhi

140 m

Yosakoi Soran Matsuri

140 m

4 Chome Plaza

150 m

Odori Park

160 m

Sapporo Underground Shopping Arcade

180 m

Popular landmarks
Tanukikoji Shopping Street

230 m

Susukino

450 m

Clock Tower (Tokei-dai)

450 m

Sapporo TV Tower

540 m

Hokkaido Government Office

580 m

Closest landmarks
Gold's Gym

60 m

Seino Medicine Clinic

130 m

Tanukikoji Shopping Street

230 m

Parco Department Store

230 m

Kaitaku Monument

240 m

2020

Hotel Okura Sapporo

Nishi 5-Chome Minami 1-Jo, Chuo-ku, Sapporo, Sapporo, Japan, 060-0061 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sapporo, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Odori Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and steamroom on-site.

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Highlights

140 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Inside city center

170 meters to Odori Park

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer

Facilities

Front desk [24-hour]

Valet parking

Complimentary WIFi in all rooms

Luggage storage

Steam room

Shops

Restaurants

Coffee shop

Your dates are popular among travelersUsers are booking a place in Sapporo every 1 minutes on Agoda.com
Value for money8.4
Distance to city center0.1 km
Location rating8.9
Nearest airportOkadama Airport (OKD)
Distance to airport6.3 km

Rooms available at Hotel Okura Sapporo

Excellent
Room comfort & quality

8.5

Spacious Twin Room - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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Standard Double Room - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Shower
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Spacious Double Room
...
  • Room size: 35 m²/377 ft²
  • Shower
Enter dates to see prices
Spacious Room
...
  • Room size: 35 m²/377 ft²
  • Shower
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Executive Spacious Twin Room
...
  • Room size: 35 m²/377 ft²
  • Shower
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Spacious Twin Room
...
  • Room size: 35 m²/377 ft²
  • Shower
Enter dates to see prices
Standard Double Room
...
  • Room size: 28 m²/301 ft²
  • Shower
Enter dates to see prices
Twin Suite
...
  • Room size: 73 m²/786 ft²
  • Shower
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Standard Room
...
  • Room size: 28 m²/301 ft²
  • Shower
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Presidential Suite
...
  • Room size: 144 m²/1550 ft²
  • Shower
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Frequently asked questions

How much does it cost to stay at Hotel Okura Sapporo?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Hotel Okura Sapporo?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Okura Sapporo?

For those who wish to drive their own cars, Hotel Okura Sapporo has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1500 JPY per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Sapporo with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel Okura Sapporo?

Wake up to a great continental breakfast at Hotel Okura Sapporo. There's an additional charge of 2800 JPY for adults and 1890 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Okura Sapporo?

Hotel Okura Sapporo features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte during opening hours.

Can special events be hosted at Hotel Okura Sapporo?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Hotel Okura Sapporo. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for wireless internet and in-house planning are offered to help your event go smoothly.

Can business events be hosted at Hotel Okura Sapporo?

On-site venues and convenient event services make Hotel Okura Sapporo an ideal choice for hosting events such as conferences and meetings. The 4 venues can accommodate up to 500 people. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Okura Sapporo?

Hotel Okura Sapporo does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Hotel Okura Sapporo?

Travel by air is easy with Okadama Airport only 6.2 km away from Hotel Okura Sapporo.

What is the closest train, metro, or bus station to Hotel Okura Sapporo?

The closest train, metro, or bus station to Hotel Okura Sapporo is Nishi 4 Chome Tram Station, 100 m away.

What restaurants are nearby Hotel Okura Sapporo?

Restaurants including Tokarin, Kyodo Cuisine Suginome Hotel Okura Sapporo and Kita No Shobishoku Inaseya are popular in Hotel Okura Sapporo’s neighborhood which is known as Sapporo.

What popular shopping places are close to Hotel Okura Sapporo?

Shopping options in Hotel Okura Sapporo’s Sapporo neighborhood include Tanukikoji Shopping Street, Sapporo Factory and Stellar Place Sapporo.

What are popular attractions near Hotel Okura Sapporo?

Hotel Okura Sapporo’s location in the Sapporo neighborhood makes it close to famous attractions including Odori Park, Clock Tower (Tokei-dai) and Hokkaido Government Office.

What popular natural sightseeing spots are close to Hotel Okura Sapporo?

Hotel Okura Sapporo’s nearby natural sights include Mt. Moiwa, Kokuei Takino Suzuran Hillside National Park and Sapporo Teine located in the same Sapporo area.

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Explore the neighborhood

What people love about Hotel Okura Sapporo

  • 10

    Exceptional
    Location

    "Excellent location, services and facilities."

    SHUJI

    |

    June 23, 2021

  • 9.2

    Exceptional

    "Good experience."

    Nan

    |

    February 10, 2021

  • 9.6

    Exceptional
    Cleanliness

    "Clean and comfortable room."

    Daisuke

    |

    October 2, 2020

Property ranking|Compared to 951 Sapporo properties
See all rankings
Location score
8.9/10
Room comfort score
8.5/10
Service score
8.9/10
Room size
35 sqm.
Better than
93
%
of Sapporo properties
Better than
92
%
of Sapporo properties
Better than
90
%
of Sapporo properties
Bigger than
90
%
of Sapporo properties
Overall rating:

8.5

Excellent
2,070 reviews
Cleanliness
8.6
Facilities
7.8
Location
8.9
Read all reviews >
What travelers say they love:
Very kind staff and good accommodation.
AIKO from Japan
Couple
More about Hotel Okura Sapporo

More about Hotel Okura Sapporo

Hotel Okura Sapporo

Situated in Sapporo city center, Hotel Okura Sapporo is the perfect place to experience Sapporo and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Hotel Okura Sapporo provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Sapporo. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Hotel Okura Sapporo. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Okura Sapporo. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Hotel Okura Sapporo has vending machines that provide round-the-clock refreshment, at low cost.
Hotel Okura Sapporo lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage and steam room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore Sapporo while in the city. Get a photograph of yourself in front of Clock Tower (Tokei-dai) located 450 m away, a must-see for anyone visiting Sapporo. Hokkaido Government Office is located 580 m away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

This accommodation is highly recommended for its location, scoring higher than 92% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 91% of other accommodations in Sapporo.
This accommodation is highly rated for its staff and service, beating 90% of competition within the city.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

24 mentions

Housekeeping

11 mentions

Food & Dining

6 mentions

Car Park

5 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage
  • Steam room

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in common areas
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Concierge
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • A/C
  • Alarm clock
  • Bathtub
  • Blackout curtains
  • Clothes rack
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Extra long bed
  • Hair dryer
  • Heating
  • Iron and ironing board
  • LAN Internet in room [free]
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Streaming movies
  • Toiletries
  • Towels
  • Wi-Fi
  • Wi-Fi [complimentary]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Asian
Location
Nishi 5-Chome Minami 1-Jo, Chuo-ku, Sapporo, Sapporo, Japan, 060-0061
Excellent
Location

8.9

Airports

  • Okadama Airport (OKD)
    6.3 km 39 min drive
  • New Chitose Airport (CTS)
    41.3 km 55 min drive

Public transportation

  • Nishi 4 Chome Tram Station
    100 m 1 min walk
  • Sapporo City Transportation (Tram)
    200 m

Hospital or clinic

  • Seino Medicine Clinic
    130 m

Shopping

  • Tanukikoji Shopping Street
    230 m 3 min walk

Convenience store

  • Family Mart
    250 m

Cash withdrawal

  • ATM
    50 m 1 min walk
What's nearby

Popular landmarks

  • Odori Park
    160 m
  • Tanukikoji Shopping Street
    230 m
  • Susukino
    450 m
  • Clock Tower (Tokei-dai)
    450 m
  • Sapporo TV Tower
    540 m
  • Hokkaido Government Office
    580 m
  • Sapporo Underground Pedestrian Space
    640 m
  • Hokkaido University
    800 m
  • Mt. Moiwa
    4.7 km
  • Shiroi Koibito Park
    7.3 km

Nearby landmarks

  • Gold's Gym
    60 m
  • Nishi 4 Chome Tram Station
    100 m
  • Seino Medicine Clinic
    130 m
  • Seionhi
    140 m
  • Yosakoi Soran Matsuri
    140 m
  • 4 Chome Plaza
    150 m
  • Odori Park
    160 m
  • Sapporo Underground Shopping Arcade
    180 m
  • Pivot
    190 m
  • Sapporo City Transportation (Tram)
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • An additional fee will be charged for extra person over the maximum occupancy of the room type.
    Please inform the hotel prior to arrival.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Distance from city center0.1 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)2800 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors15
  • Number of restaurants2
  • Number of rooms 146
  • Room voltage100
  • Year property opened1980
  • Most recent renovation2003

Parking

  • Daily parking fee1500 JPY

Reviews of Hotel Okura Sapporo from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities7.8
Location8.9
Room comfort and quality8.5
Service8.9
Value for money8.4
High score for Sapporo
Rating
9+ Exceptional (402)
8-9 Excellent (161)
7-8 Very Good (170)
6-7 Good (50)
<6 Below Expectation (67)
Time of the year
Mar - May (175)
Jun - Aug (212)
Sep - Nov (201)
Dec - Feb (262)
All guests (2,070)
All languages

Show reviews that mention 

Showing 850 verified guest comments
12345
8.8
Excellent
Teik from Malaysia
Couple
Stayed 3 nights in February 2020

Snow Festival Galore”

The Sapporo Snow Festival at Odori Park is just a minute's walk away if you happen to stay there during the season. We went there specifically for the snow and got a lot of that. Access to surrounding shopping centres and transportation is very easy. You can use the underground mall which connects Sapporo Station to Susukino, and Hotel Okura being located at the centre of this glorious warm labyrinth, is super super accessible. The hotel staff is very helpful. The room is big and spacious, with elegant finishing. The Japanese breakfast is very delicious. The Continental Breakfast is fine, but needs a bit of improvement on the taste. Overall, I am impressed with the hotel.

Reviewed February 12, 2020

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9.3
Exceptional
Kristina from Germany
Family with young children
Stayed 5 nights in December 2013

Great value for money”

Clean rooms, spacious bathroom, good location

We stayed at the Okura Hotel in Sapporo with 2 small kids for 5 nights over new year and went visiting the village of Otaru as well as Teine Ski station. Everything very easy to do from the hotel when using the underground way to walk to the train station. The hotel is centrally located to Odori park, public transportation and shopping area. It was a pleasure to stay there. Hotel staff is very friendly (not very well trained in English - as expected). We had New Year dinner at the hotel restaurant. It was delicious. Perfect! The rooms were very clean, we had a nice view, large windows (took a corner room). We surely would stay there again and recommend the hotel.

Reviewed February 03, 2014

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8.8
Excellent
Dharmo from Singapore
Group
Stayed 2 nights in July 2019

Great Location near Amenities ”

Hotel Okura offers a great location for anyone looking to stay at Sapporo. The hotel is a short walk away from the subway station, as well as near Parco and Mitsukoshi department stores with food halls at their basements. There are also plenty of good restaurants around the hotel. Staff are also warm and helpful.

Reviewed July 09, 2019

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10.0
Exceptional
Minhuei from United States
Group
Stayed 1 night in September 2018

Best service ”

We spent 8 days in Sapporo with three different hotels experienced earthquake. Okura is the last hotel we stayed. I wished I had stayed all my trip in this hotel. The staffs from the front door to the house keeping are excellent.

Reviewed September 12, 2018

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9.3
Exceptional
Vanessa from Canada
Couple
Stayed 2 nights in February 2013

Great location and spacious room”

Very convenient to access to the snow festival at odori park and underground shopping street. It took 5 mins on foot to go to tv tower and 5 mins to susukino.

We had a wonderful stay in hotel okura Sapporo. The bathroom is very spacious and it separated the shower area from the toilet / basin area. The room is spacious too.

Reviewed February 23, 2013

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7.7
Very good
Keng from Malaysia
Business traveler
Spacious Room - Non Smoking
Stayed 4 nights in August 2015

Nice Old Hotel In Convenient Location ”

Service, Location, Room Size

Checked in very late because flight was extremely delayed... and my room was still available; furthermore it was a special sapporo marathon event being held at odor park. Rooms at many city hotels were very full. So they were patient and honoured my booking. Very impressed. This is my first time at Okura. So did not know what to expect. It is an old hotel that still uses a real metal key. The maintenance is good and so is the house cleaning, so everything works and is clean. The room size is big for Japan and bathroom OK. So staying here was comfortable. The staff seem to know English and understand my questions, the answers seem relevant and correct. This is rare in Japan, many cannot understand what I am saying let alone give a relevant answer. So service is truly excellent. This place is near odori park which also means not far from susukino. . So quite convenient location. Yes I would recommend others to stay here. If I had anything to complain about would be the fluctuating room rates. It goes up or below the room rate I booked at, I guess supply and demand. Overall budgetary cost is correct.... not use to seeing daily room rates change on my bill.

Reviewed September 07, 2015

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9.2
Exceptional
Peklui from Singapore
Solo traveler
Stayed 2 nights in May 2018

Good value ”

Good location for shopping - Mitsukoshi is only a street away, tram station is nearby, airport limo bus is a street away. From Sapporo station, i took a taxi to hotel which is easy even though you could take a train. (there might not be escalators for luggage - so check before you decide on train) Hotel's Japanese restaurant was superb. i had 2 dinners there and loves it, the staff were wonderful. The Japanese breakfast set makes me happy with the healthy variety served in bento. The cafe breakfast is average, i would strongly recommend the Japanese breakfast. The hotel / room is average, place seems a bit dim, nothing to shout about, but comfortable enough to rest. But for the rate, it's a good value.

Reviewed June 06, 2018

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10.0
Exceptional
YungChang from Australia
Group
Stayed 1 night in July 2016

Impeccable service and room size: so big!”

Short stay service option (7pm-9am) is good for backpackers. Room rate was not expensive to stay in Okura Hotel. Room is spacious and well maintained. It was a very comfortable experience staying in Okura. Staff at front desk was friendly and full of smile.

Reviewed October 03, 2016

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9.3
Exceptional
HUI from Hong Kong SAR, China
Solo traveler
Stayed 4 nights in December 2011

Nice location”

Nice location, good service and big room

i stay at the hotel okura for 4 nights. overall a good experience - excellent location, a few mins walk to dept stores, tv tower, susukino and right next to odori park. however they need to do something with the strong cig smell inside the room. staff are polite and helpful. for breakfast i would prefer the japanese set rather than the continental buffet as the selection is limited.

Reviewed December 22, 2011

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8.8
Excellent
Wan from Singapore
Family with teens
Spacious Twin Room - Non-Smoking
Stayed 2 nights in April 2017

Hotel Near Shopping Street”

Although room utilities is dated but room is big and clean. There is a mini fridge and free bottle of mineral water provide for each guest. Hotel staffs are very friendly and kept few of our jackets that we had left over when we move to another hotel on one of the night. Location of the hotel is also good' it is very near the shopping street and Odori train station. You can use the underground connector to link to few shopping plaza and Sapporo main station. Need not to mention you can easily find delicious foods along this connector. There are a few convenient stores nearby (7-eleven, Lawson and Family Mart) where you can get snack and breakfast for next day. There is also a Mos Burger outlet nearby where you can go for a nice Burger and cup of warm coffee in the morning.

Reviewed May 02, 2017

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10.0
Exceptional
Felix from China
Solo traveler
Stayed 1 night in January 2020

Truly Hospitality”

First time to stay at the Okura Hotel. Concierge Perfect! Always greet guests with natural smiles. Front Office Know the tactics to contact with guests and recommend membership program with benefits. I will choose Okura Hotels again for more destinations.

Reviewed January 14, 2020

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8.4
Excellent
Wan from Singapore
Family with teens
Spacious Twin Room - Non-Smoking
Stayed 1 night in April 2017

Excellent”

Hotel room is big and clean and there are 3 convenient stores (7-eleven, Lawson and Family Mart) nearby. Hotel is also near shopping street and Odori MRT station. You can use the underground connector to access few shopping plaza where you can get all type of foods. This connector is linked to Sapporo main station. There is a pickup point for shuttle bus To and Fro New Chitose Airport nearby (infront of hotel Resol Trinity Sapporo) therefore it is very convenient for travellers.

Reviewed May 02, 2017

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8.0
Excellent
Pamela from Singapore
Couple
Stayed 2 nights in December 2014

Comfortable & Excellent Servic”

Comfort

There are 3 things i really like about this hotel is the comfortable spacious room, location and excellent service. I was really surprised by the size of the room after hearing many comments about how small japanese accommodation is. It was extremely comfortable and had a spacious bathroom. The hotel also paid attention to details by providing all the toiletries and amenities one would need, including Shiseido products and even extensive tea bag selection. Secondly, it is strategically located in the centre of Odori Park, Odori Station, and Susukino area. It is also within 10mins walking distance through an underground shopping mall to Sapporo station. There were plenty of food, shopping centres and convenience stores scattered around the hotel radius. You'll also find many Izakayas along the way to Susukino area and it is walking distance to Nijo Market. Lastly, the hotel staff were extremely helpful in checking on my bus reservations and providing details directions despite not being able to speak english fluently. Their effort is very much appreciated.

Reviewed June 30, 2015

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9.6
Exceptional
MARK from Thailand
Couple
Stayed 2 nights in January 2016

Hard bed was most memoriable”

Everything was great except the bed. If it was more comfortable and modern, then I would not be able to find any faults. Excellent service from bell girls and front desk. Lobby needs more ventilation as strong smell of pasta and Italian food. Very fast wifi 50 Mbps, 60-70% of hotels in Japan still use keys. Onzen and water bottles would be a plus, but there is none. Centrally located, but 1 km underground walk from main JR Sapporo station or you can take 1 subway stop.

Reviewed January 31, 2016

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10.0
Exceptional
John from United Kingdom
Family with young children
Stayed 1 night in May 2012

great hotel central location to the city”

very friendly and super accomodating

hotel in the city centre of Sapporo, very easy to walk to all the local city attractions, Staff were very polite and all could converse in English very well. Would definitely reccomend this hotel to any traveler to Sapporo

Reviewed February 21, 2013

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6.8
Good
THAM from Singapore
Couple
Spacious Twin Room - Non-Smoking
Stayed 9 nights in October 2016

Old-kura - old school if it's your cuppa ocha ”

We stayed at the hotel for over a week and the room was suitably comfortable and spacious though quite spartan when compared with 4 star or more hotels in most of Asia - e.g. no in-room safe, bathroom still fitted with separate hot & cold water taps, no standalone shower stall and awkward lighting configuration. The fittings were certainly showing signs of ageing (stained carpet for example). What saved Okura (for us at least) was its great location and pretty decent service (but not sterling by Japanese standards). The hotel is a stone's throw from Odori Train Station which also has a underground walkway linking one to Sapporo Station at one end and Susukino Station at the other. Very useful on cold, windy days. The young ladies who served as porters were friendly responsive - one who helped us at check in remembered us and was always helpful e.g. remembering which room we were at and pressing the right floor in the lift for us. Housekeeping did a fairly decent job but one an occasion forgot to top up bottled water. We had 2 negative experiences - 1) lack of flexibility around late check-out - having stayed so many days there and having a night flight, we were told that we had to clear the room at 11am (Agoda booking confirmation said before 12noon) and were told we had to pay extra just for a few hours extension. 2) Hotel gave us Welcome Drink vouchers and when we tried to use it at the bar at the stipulated time were turned away because they were 'full' when there was standing room at the bar. I'd rather they not give the silly vouchers than to suffer the indignity of being turned away... we were not hard up for a free drink!

Reviewed November 03, 2016

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9.6
Exceptional
Jaekyung from South Korea
Family with young children
Spacious Twin Room - Non-Smoking
Stayed 1 night in August 2017

Spacious Room, Friendly Staff, Nice Location”

We stayed one night. The location, staffs, room condition, parking lot (just across the street; additional charge, but affordable rate) and accessibility were nice enough. Close to the Main Road . Will search for the Okura chain if we go to Japan again.

Reviewed October 18, 2017

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10.0
Exceptional
Nutcha from Thailand
Couple
Stayed 3 nights in November 2016

Nice hotel and welcome staff”

The room is larger than other hotles in odori area. Room facilities are fully provided including wifi in the room. Staff are perfectly welcome and polite. Recommened to stay here when you plan to Sapporo.

Reviewed December 03, 2016

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8.0
Excellent
Lo from Hong Kong SAR, China
Family with young children
Standard Twin Room - Non-Smoking
Stayed 2 nights in June 2016

A nice hotel but not a nice location”

This Okura hotel is a bit below other Okura hotels standard in terms of luxury. However, everything was fine during my stay except they don't have in house parking and it's a bit troublesome whenever you park or collect your car but the staffs were nice and helpful. Worth for its value provided that you would not drive there.

Reviewed October 11, 2016

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8.8
Excellent
Ngan
Couple
Stayed 1 night in September 2019

Good Choice”

- Very Spacious Room - Big Beds - Big Bathroom - Right Next to Odori Park - Staff is proactive and friendly - However, quite far from Sapporo Station - (On the bright side, it is close to Odori Station)

Reviewed September 28, 2019

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