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Hotel Okura Macau
Hotel Okura Macau
Hotel Okura Macau
Hotel Okura Macau
Hotel Okura Macau
Hotel Okura Macau
Hotel Okura Macau

Removed from saved list

8.8

Excellent

5,702 reviews

5,702 reviews

Housekeeping63
Swimming Pool10
Breakfast8

One of the best hotel among the Galaxy Group.

TOU
- May 10, 2022
See map

8.8

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Casino Grand Waldo

50 m

Galaxy Macau Building

140 m

China Rouge Private Club

260 m

UA Cinema Galaxy Macau

350 m

Galaxy Grand Resort Deck

350 m

Popular landmarks
Casino at Venetian Macao

820 m

Macau Tower Convention & Entertainment Centre

3.8 km

Macao Museum

4.5 km

A-Ma Temple

4.6 km

Grand Lisboa Casino

4.6 km

Closest landmarks
Kiang Wu Hospital Taipa Clinic

340 m

Si Toi

520 m

Museum of Taipa & Coloane History

520 m

Old Taipa Tavern

530 m

Stadium Station

570 m

Hotel Okura Macau

Avenida Marginal Flor de Lotus, Cotai, Macau, Macau SAR, China - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

320 meters to public transportation

Check-in [24-hour]

Free airport transfer

830 meters to Casino at Venetian Macao

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Airport transfer

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Macau every 6 minutes on Agoda.com
Value for money8.3
Distance to city center1.0 km
Location rating8.8
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport2.7 km

Rooms available at Hotel Okura Macau

Excellent
Room comfort & quality

8.9

Junior Suite
...
  • Room size: 84 m²/904 ft²
  • Outdoor view
  • 2 double beds or 1 king bed
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Superior Suite
...
  • Room size: 99 m²/1066 ft²
  • City view
  • 1 king bed or 2 single beds
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Deluxe Room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 double beds or 1 king bed
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Royal Suite
...
  • Room size: 126 m²/1356 ft²
  • Pool view
  • 1 king bed
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Premier Suite Room
...
  • Room size: 115 m²/1238 ft²
  • City view
  • 1 king bed
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Deluxe Room King
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
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Deluxe Room Twin
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 single beds
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Deluxe Resort View King
...
  • Room size: 46 m²/495 ft²
  • Pool view
  • 1 king bed
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Deluxe Resort View Twin Room
...
  • Room size: 46 m²/495 ft²
  • Pool view
  • 2 single beds
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Superior Room King
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Okura Macau?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Okura Macau?

Hotel Okura Macau is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Hotel Okura Macau also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Okura Macau has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 720 HKD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Okura Macau?

There's an additional charge of 209 HKD for adults and 105 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Okura Macau?

Hotel Okura Macau features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Hotel Okura Macau?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hotel Okura Macau. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Hotel Okura Macau?

On-site venues and convenient event services make Hotel Okura Macau an ideal choice for hosting events such as seminars, conferences and meetings. The 4 venues can accommodate up to 20 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Okura Macau?

Hotel Okura Macau does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel Okura Macau?

The closest train, metro, or bus station to Hotel Okura Macau is Cotai West Station, 750 m away.

What restaurants are nearby Hotel Okura Macau?

Restaurants including Okura 28F Chinese Restaurant, Yoshimori Teppanyaki and Nagomi are popular in Hotel Okura Macau’s neighborhood which is known as Cotai.

What popular shopping places are close to Hotel Okura Macau?

Shopping options in Hotel Okura Macau’s Cotai neighborhood include Fortune Diamond (Galaxy Macau), DFS Garlleria and The Shoppes at Cotai Sands Central.

What are popular attractions near Hotel Okura Macau?

Hotel Okura Macau’s location in the Cotai neighborhood makes it close to famous attractions including Eiffel Tower Experience at Parisian Macau, Skycab Cable Car (Wynn Palace) and Fortune Diamond at Galaxy Macau.

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See map

Explore the neighborhood

What people love about Hotel Okura Macau

  • 10

    Exceptional

    "One of the best hotel among the Galaxy Group."

    TOU

    |

    May 10, 2022

  • 10

    Exceptional

    "Personalised messages and greetings most appreciated."

    Cho

    |

    February 6, 2022

  • 9.6

    Exceptional
    Staff 

    "Staff members of this hotel are all very polite!"

    MEI

    |

    February 4, 2022

Property ranking|Compared to 93 Macau properties
See all rankings
Room comfort score
8.9/10
Cleanliness score
9.2/10
Service score
9/10
Overall score
8.8/10
Better than
90
%
of Macau properties
Better than
89
%
of Macau properties
Better than
87
%
of Macau properties
Better than
85
%
of Macau properties
Overall rating:

8.8

Excellent
5,098 reviews
Cleanliness
9.2
Facilities
8.9
Location
8.8
Read all reviews >
What travelers say they love:
I love to go back and celebrate my other year on this hotel.
Regine from Philippines
Couple
More about Hotel Okura Macau

More about Hotel Okura Macau

Hotel Okura Macau

Take everything available in Macau with a comfort stay at Hotel Okura Macau. Go beyond the touristy and get deeper into the offerings of Macau with a stay at Hotel Okura Macau, located merely 5.4 km from Ruins of St. Paul's.
Hotel Okura Macau provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Macau.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Hotel Okura Macau. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Hotel Okura Macau include special design features like a separate living room. In-room entertainment such as television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar and casino can be as fun as a night out with your travel companions.
Hotel Okura Macau lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Water sports are incredibly convenient with water park provided by Hotel Okura Macau. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore Macau while in the city. See if it's your lucky day or night at Casino at Venetian Macao located 820 m away, where gambling is available for adults.


Reasons to stay here

Guests who stayed here rated the facilities above 89% of other accommodations in the city.
This hotel scores higher than 89% of the city's accommodations for cleanliness.
It's hard to beat the room comfort here, which is rated higher than 90% of other accommodations in Macau.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Swimming Pool

122 mentions

Housekeeping

111 mentions

Breakfast

49 mentions

Food & Dining

42 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Private beach
  • Sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Terrace Restaurant

  • Cuisine: International
  • Menu: A-la-carte

Nagomi

  • Cuisine: International

Yamazato Japanese Fine Dining

  • Cuisine: Japanese

28Floor Banquet

  • Cuisine: Chinese, Cantonese
Location
Avenida Marginal Flor de Lotus, Cotai, Macau, Macau SAR, China
Excellent
Location

8.8

Airports

  • Macau International Airport (MFM) - Macau SAR, China
    2.7 km 8 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    24.1 km

Public transportation

  • Pai Kok Station
    320 m
  • Stadium Station
    570 m

Hospital or clinic

  • Kiang Wu Hospital Taipa Clinic
    340 m

Convenience store

  • 7 Eleven
    120 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Casino at Venetian Macao
    820 m
  • Macau Tower Convention & Entertainment Centre
    3.8 km
  • Macao Museum
    4.5 km
  • A-Ma Temple
    4.6 km
  • Grand Lisboa Casino
    4.6 km
  • St. Dominic's Church
    4.8 km
  • Senado Square
    5.1 km
  • Historic Centre of Macau
    5.1 km
  • Monte Forte (Fortaleza do Monte)
    5.4 km
  • Ruins of St. Paul's
    5.5 km

Nearby landmarks

  • Casino Grand Waldo
    50 m
  • Galaxy Macau Building
    140 m
  • China Rouge Private Club
    260 m
  • Pai Kok Station
    320 m
  • Kiang Wu Hospital Taipa Clinic
    340 m
  • UA Cinema Galaxy Macau
    350 m
  • Galaxy Grand Resort Deck
    350 m
  • The Broadway
    360 m
  • Banyan Tree Spa
    360 m
  • Iao Kei
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests staying at the property can access the Grand Resort Deck water park for free.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee0 HKD
  • Distance from city center1.0 km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)209 HKD
  • Daily Internet/Wi-Fi fee0 HKD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors25
  • Number of restaurants3
  • Number of rooms 488
  • Room voltage220
  • Year property opened2011

Parking

  • Daily parking fee720 HKD
Property announcements

The operation hour of Gymnasium, Indoor Swimming Pool, Jacuzzi and massage Chair is from 09:00 AM to 09:00 PM (in-house guests only, closed on Tuesday).

Okura Lounge & Business center will be temporarily closed until 30 June, 2021.

Grand Resort Deck will be closed subject to weather condition without further notice and will be closed from December to March for winter maintenance annually.

Passes to access the Waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the Waterpark.

Galaxy Macau Grand Resort Deck will be closed for annual maintenance from 15 Nov 2021 until further notice.

Reviews of Hotel Okura Macau from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.9
Location8.8
Room comfort and quality8.9
Service9.0
Value for money8.3
High score for Macau
Rating
9+ Exceptional (1,541)
8-9 Excellent (811)
7-8 Very Good (686)
6-7 Good (189)
<6 Below Expectation (161)
Time of the year
Mar - May (818)
Jun - Aug (935)
Sep - Nov (884)
Dec - Feb (751)
All guests (5,098)
All room types
All languages

Show reviews that mention 

Showing 3,388 verified guest comments
12345
10.0
Exceptional
Noah from United States
Solo traveler
Deluxe Room King
Stayed 2 nights in January 2018

Japanese Luxury in Macau”

The Hotel Okura Macau is an oasis in the Galaxy complex in Macau. It's a perfect hotel to escape the 24/7 frenetic energy of Macau, with it's understated luxury and Japanese sensibility. Lobby: Compared to other hotel lobbies that have extravagant fountains and displays, the Okura is quiet and peaceful. Rooms: Spacious, comfortable, huge bathrooms, separate soaking tub, origami on the pillows. There is a lot of attention to detail Club Lounge: Great breakfast, afternoon tea and happy hour. Staff is fantastic. They are attentive without being overbearing; it's almost as if they're not there which makes for a very peaceful place to unwind Food: Fantastic restaurants; great quality Complex Overall: Everything is seamlessly connected. It's easy to navigate the shopping, dining and gambling options throughout the resort. Although surrounded by the glitz and glam of Macau, from the moment you enter the lobby, you feel transported to this

Reviewed November 22, 2018

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9.0
Exceptional
Sean from Australia
Solo traveler
Stayed 1 night in December 2012

Great Hotel!”

Brand New

this was my first stay at hotel okura macau and i was impressed with every aspect of the stay from the courteous and efficient check-in to check-out. the location is in the heart of the cotai area although i personally still favour the old part of macau over cotai. but for those who want to stay in cotai i'd highly recommend this hotel and if you can a get a special deal it's a bargain so keep an eye out for it.

Reviewed January 08, 2013

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10.0
Exceptional
Kum from Singapore
Family with teens
Stayed 2 nights in December 2017

Excellent choice!! ”

Only regret about this hotel stay is I should have booked additional 1-2 nights! Simply love this hotel in Macau! Modern, clean n huge hotel with great location! Okura hotel is actually in Galaxy and there were 2-3 hotels inside all within walking distance. I booked 2 connecting rooms as have 2 teens. We love the huge rooms with modern interior. Very very clean rooms only thing is that there were cigarette smell in my teens room. Housekeeping came to spray some air freshener. Hotel provides free shuttle bus to many other hotels in Macau and ferry pier as well as airport. Besides casino, there are cinema, many shops and eateries inside Galaxy. Understand there's a great water park and a indoor heated pool in hotel but didn't have chance to use/ see. Water park has restricted hour as weather started to be cold. I will definitely be back to Okura for my next visit in Macau.

Reviewed December 25, 2017

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10.0
Exceptional
Kit from Hong Kong SAR, China
Couple
Stayed 2 nights in January 2020

完美住宿經驗”

I chose Hotel Okura Macau to celebrate my husband’s birthday. I had wanted to book the suite with sauna but I booked wrongly. I booked the Junior Suite which didn’t have in-room sauna. As I booked through agent, I could not change my booking. To my surprise, I was upgraded to Superior Suite which had the in-room sauna. We were very grateful for this arrangement. When we stepped in the room, we found the room super nice. The size was roomy, the bed was big and comfortable. The room was clean. The bathing facility was super, with steam shower, jacuzzi & sauna. This was the best accommodation experience I have ever had. In addition, the hotel gifted a tasteful cake and a bottle of wine for our birthday celebration. In addition to the hardware, all staff that we met at the hotel or through email were nice, polite and were well-addressed our request. This was a perfect stay and I would definitely revisit the hotel. The Superior Suite was super and I would book it again next time. Thank you!

Reviewed February 05, 2020

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8.8
Excellent
Kenny from Australia
Solo traveler
Deluxe Room King
Stayed 4 nights in August 2017

Relaxing Stay”

Well, I stayed 4 night at the Hotel Okura Macau which were so leisurely relaxing. The staff there were so friendly and the Hotel overall are very clean, room are beautifully decorate, pleasantly comfortable, definitely a 5 stars property. Unfortunately, the second day I were there, Typhoon Hato arrived and hit Macau and Taipa severely. The Hotel complex were out of power for about 5 hours. Offcourse, this is not the fault at all from the Hotel Okura, but from Mother Nature. Other than that, I really enjoy staying at the Hotel Okura and unfortunately did not get to enjoy the hotel full facilities due to the Typhhon, eg. Pool with wave. But Hotel guest can uses indoor pool and sauna up in L29. Would definitely come back to Hotel Okura again.

Reviewed August 27, 2017

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10.0
Exceptional
robert from United States
Couple
Stayed 3 nights in March 2014

Wow, what a fantastic place to stay!”

Th Executive Club Staff, the beautiful grounds and wide variety of restaurants

From start to finish, our stay was fantastic. The Executive Club staff welcomed us and made us feel like old friends returning for another visit and this was our first trip to Macau. They even surprised me with a birthday cake, bottle of wine and macaroons on the day of our arrival, the day after my birthday. We were able to take the hotel shuttle into the city center to walk around and see the sights though it was raining. On our return to the hotel we experience and excellent foot reflexology massages at their foot spa. We sampled Korean cuisine for the first time at one of the many places to eat they offer and it was delicious. The Executive Club staff arranged for our transportation to the Ferry Terminal at our departure and were there to say goodbye as well. Should we ever return to Macau, we will most definitely return to the Hotel Okura Macau.

Reviewed June 04, 2014

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9.0
Exceptional
Steven from United States
Couple
Deluxe Room King
Stayed 3 nights in March 2012

Elegant and Clasy”

All the modern ameneties

stayed at this hotel with my girlfriend for three days. considering the prices of all the surrounding hotels, this was a good deal. it was a beautifully appointed room with a contemporary japanese style. every amenity you could think of. of course there was the incredible japanese toilet with remote control everything. the okura macau is right on the grounds of the galaxy resort. i only wished that we stayed when it was warmer so we could take advantage of the awesome pools.

Reviewed September 16, 2012

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9.6
Exceptional
DAEHOON from South Korea
Family with young children
Okura Deluxe Room
Stayed 3 nights in August 2018

Best hotel in Macau with kids :)”

It was the 2nd visit in Macau with kids. I heard the Okura hotel is close to Galaxy Grand Deck, find didnings and good resturants! And it turned to true!! There was a big enough bathtub so my 7, 4 years old kids was able to heat their body and relax aftet swimming all day. And you know what, there is Televsion close to bathtub, so they could watch TV while they're in bathtub. That was best for my kids. And it takes just 1 min on foot to Diamond Lobby which you can see Diamond Show every 30 minutes so it's also nice. About Galaxy Grand Deck, it was amazing! I love it! You don't need to wait for the slide, you just can do this. You can see Orange, Purple and green slide, please ride the orange and you're gonna love it! It is extreme..kkk You can just use tube, safety vest for free. It is clean and neat. And the cheese burger, pizza tastes so nice. The price is affordable . Everything is perfect in Okura. I love this hotel and I'd love to visit here next time :)

Reviewed August 20, 2018

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10.0
Exceptional
Ching from Hong Kong SAR, China
Couple
Deluxe Room King
Stayed 1 night in August 2011

Okura Hotels & Resorts ”

the swimming is very very nice!

the legendary okura hotels & resorts brings its signature blend of modern comfort and tradition to the galaxy macau, providing a distinctly japanese interpretation of "world class, asian heart" hospitality for guests at this spectacular resort. leisure and business travelers at hotel okura macau can choose from opulent suites or luxurious guest rooms that offer the highest-quality relaxation through okura's harmonious combination of function and comfort.

Reviewed August 18, 2011

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9.0
Exceptional
Ka from Hong Kong SAR, China
Couple
Stayed 1 night in January 2013

Great hardware, spacious room, peaceful & relaxing”

Tranqulity. Amazing bathroom.

Different from most hotels in Macau which are overly crowded and chaotic, Okura gives you a sense of peacefulness and tranquility. Spacious room, amazing bathroom, lovely gym and pool, great buffet breakfast. Love the Crystal bar. A rare hotel in Macau you can relax at. It's within walking distance from cotai old town.

Reviewed January 16, 2013

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9.7
Exceptional
CHUI from China
Group
Deluxe Room King
Stayed 1 night in November 2011

服務一流的迷人和風酒店”

浴室,清幽酒店大堂

We want to stay in this hotel when we saw the ad of Galaxy in Macau. There are three hotels in galaxy while Banyan tree is always full house. There are many mainlander stay in Glalaxy while Okura hotel is comparatively quite with Japanese staff, when we enter to our deluxe room, we are impressed by the bathroom, bright and clean with a basin can get involved for 2 pax. Of course a japancese style toilet with washing bottom machine. New and Big, rather less entertainment and shopping arcade than Venetians offer a resting anf peaceful environment in Galaxy, Of course you still can go Venetians for shopping with frequent shuttle bus service or even walk within 10 mins. We love Okura and definitely will go again.

Reviewed November 08, 2011

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9.7
Exceptional
David from United Kingdom
Couple
Deluxe Room King
Stayed 2 nights in September 2012

Very Nice Hotel with Class”

Staff and rooms

The Okura is a great addition to Cotai and has added great value to the area. The Staff are extremely well trained and provide a quality service. The variety of different restaurants provides a quality and good value for money cuisine. The rooms are of good quality and very comfortable. All together a good value for money hotel that will feature high on my Hotels in Macau list.

Reviewed October 06, 2012

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10.0
Exceptional
Stephanie from Hong Kong SAR, China
Couple
Deluxe Room King
Stayed 1 night in November 2012

absolutely exceptional”

The suite was fantastic, the hotel was great, the service was delightful

We had booked the deluxe room, but since the hotel did not have any deluxe rooms available at our check-in time, they upgraded us to a suite. The suite was fabulous, and I was blown away by how much attention to detail there were. The grandeur of the suite in my opinion, included a sauna in the bathroom, a steam room/ shower, automatic toilets, automatic blinds in the rooms and living room, etc. We were very impressed with our room overall. The service was impeccable as well. We ordered room service several times, and the food arrived in a japanese bento box, which I thought was quite neat. The staff from housekeeping to concierge were polite and wore great smiles, and there was a Japanese theme throughout the hotel, including women dressed in kimonos welcoming the guests. We enjoyed the hotel very much, but not much luck at the Galaxy casino. A big recommendation for Hotel Okura at the Galaxy Macau!

Reviewed November 21, 2012

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9.0
Exceptional
David from United Kingdom
Couple
Deluxe Room King
Stayed 1 night in July 2012

Very NIce Hotel”

Rooms and Professional Staff

The Okura is a great addition to Cotai and has added great value to the area. The Staff are extremely well trained and provide a quality service. The variety of different restaurants provides a quality and good value for money cuisine. The rooms are of good quality and very comfortable. All together a good value for money hotel that will feature high on my Hotels in Macau list.

Reviewed September 10, 2012

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9.0
Exceptional
Yuanzheng from Singapore
Family with teens
Deluxe Room King
Stayed 2 nights in January 2013

One of the most luxurious complexes”

Hotel room design and finishes

Okura is within the Galaxy Macau complex. They have a private entrance offering a little more peace and away from the bustle. Stayed here 2 nights and extended at the Galaxy Macau for anothe 2 nights to compare. Rooms were slightly larger at Okura and touches better planned. Free minibar at Galaxy but amenities were better at Okura. Toothbrush, loofah, etc.. Between the two, I'd most definitely choose Okura if prices are somewhat even.

Reviewed January 23, 2013

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10.0
Exceptional
jiyoon from South Korea
Couple
Deluxe Room King
Stayed 1 night in October 2016

Excellent!!!”

Common!dont balme check in hour man. As tnc, check in is allowed from3pm!! I stayed at Okura Macau for one night and it was my 3rd anniversary on the date. My husband and I was welcome by all staff and they really made my day. All staff was extreamy kind and nice. The wave pool was stunning and even safe guard was always smiling. Room condition was great & loved room amenity(Loccitane!) too but there were only few room service menu option which is the only one thing I wasnt satisfied. I can tell overall service and room condition was perfect to us and it was wonderful experience for us and we will definately stay in Okura again.

Reviewed October 09, 2016

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9.3
Exceptional
Chiu from Hong Kong SAR, China
Group
Deluxe Room King
Stayed 1 night in February 2012

Tranquil & cozy place to rest”

Japanese minimalist interior, feel like home

It is only 10 min ride on shuttle bus from the pier to the grand lobby of the Galaxy. Okura is just down the corridor. Once you pass through the doors into Okura, you can feel a kind of tranquility that makes you forget it is indeed in the middle of Macau. The minimalist interior, the scent, and the service staff's greetings are uniquely Japanese. Spacious room with open view, big standalone bath tub, electronic toilet, and spotless level of cleaniness are impressive compared to other new hotels in Macau. Will definite return.

Reviewed February 23, 2012

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9.3
Exceptional
TING from Hong Kong SAR, China
Couple
Deluxe Room King
Stayed 2 nights in December 2011

Comfortable and very convenient”

Clean and Tidy

This was my 1st time to stay in the Hotel Okura Macau, which is located in the Galaxy Casino in Macau. The hotel is great, the service is excellent, the room are very tidy and I am very satisfied with everything. The Casino is just 10 seconds walk from the hotel lobby. Overall I recommend this hotel especially for family and couple who wish to have some relaxation and entertainment in Macau.

Reviewed January 10, 2012

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9.3
Exceptional
Jo from Philippines
Couple
Stayed 1 night in December 2012

Great Place to Stay in Macau”

Beautiful hotel, modern facilities, great hotel staff

We loved our stay in Hotel Okura Macau. We stayed in a deluxe room and had access to the executive lounge where we stayed free afternoon tea, evening cocktails and breakfast buffet. The entire hotel smell really good. Our room is quite big with a big bathroom with modern amenities. I honestly didn't want to leave the room and just wanted to relax all day. It's a luxury hotel at affordable price.

Reviewed December 12, 2012

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9.0
Exceptional
Jessica from Philippines
Couple
Deluxe Room King
Stayed 1 night in January 2012

great place to stay in macau”

hotel ambiance

we enjoyed staying at hotel okura, the room is big, toilet is big, very clean and all the toilettries are very very nice. the hotel is not very crowded so you can feel its wonderful ambiance. they have a shuttel bus area where they take you to different places for free, very convenient. we love eating at their fast food "ta ke" macau roast duck and asado its the best. we'll definitely return to this hotel when we get back to macau. one thing we didnt able to use is their wave pool becuase the weather is winter so its not operational but it looks like the pool area is a great place to enjoy during summer.

Reviewed January 22, 2012

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