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Hotel Okura Kobe
Hotel Okura Kobe
Hotel Okura Kobe
Hotel Okura Kobe
Hotel Okura Kobe
Hotel Okura Kobe
Hotel Okura Kobe

Removed from saved list

8.8

Excellent

9,234 reviews

9,234 reviews

View92
Housekeeping30
Shops7
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Kawasaki Good Times World

150 m

Kobe Maritime Museum

160 m

Splash Kobe

170 m

Fish Dance Monument

180 m

Port of Kobe Earthquake Memorial Park

190 m

Popular landmarks
Chinatown (Nankinmachi)

460 m

Kobe Harborland

930 m

Sannomiya Center Gai Shopping Street

1.1 km

Ikuta Shrine

1.2 km

Kobe Kitano Museum (Ijinkan-gai)

2.0 km

Closest landmarks
Kobe Bay Cruise

190 m

Memorial Statue of Emigrants Boarding The Emigrant Ship

270 m

Meriken Theater

280 m

Villaggio Italia Pirate Ship

320 m

Kobe Hatobacho TEN x TEN

340 m

2021

Hotel Okura Kobe

2-1 Hatoba-cho, Chuo-ku, Kobe, Kobe, Japan, 650-8560 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kobe, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Kobe Harborland. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Kobe

Front desk [24-hour]

Excellent view

400 meters to public transportation

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Shuttle service

Complimentary WIFi in all rooms

Swimming pool [indoor]

Exercise area

Luggage storage

Car power charging station

This property is in high demand!

12 travelers have booked today.

Value for money8.8
Distance to city center2.5 km
Location rating8.5
Nearest airportKobe Airport (UKB)
Distance to airport6.4 km

Rooms available at Hotel Okura Kobe

Excellent
Room comfort & quality

8.9

28th-29th Precious Floor Deluxe Double Room
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
6th-15th Main Floor Standard Twin Room - Non-Smoking
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
6th-15th Main Floor Standard Triple Room - Non-Smoking
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
6th-15th Main Floor Deluxe Triple Room - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
16th-27th Authentic Floor Standard Double Room - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 semi double bed
Enter dates to see prices
16th-27th Authentic Floor Deluxe Twin Room - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
6th-15th Main Floor Standard Double Room - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
King Suite Smoking
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room Selected at Check-In (30th-33rd Floor) - Single Use
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
Enter dates to see prices
Main Floor Standard Double Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Hotel Okura Kobe have a hot tub?

Hotel Okura Kobe does not have a hot tub.

What time is check-in and check-out at Hotel Okura Kobe?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Okura Kobe?

A stay at Hotel Okura Kobe also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Okura Kobe has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1000 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kobe with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Okura Kobe?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Hotel Okura Kobe. Western breakfast is available for guests. There's an additional charge of 3300 JPY for adults and 1694 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Okura Kobe?

Hotel Okura Kobe features 5 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Hotel Okura Kobe?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Hotel Okura Kobe. Services for in-house catering, in-house planning and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Hotel Okura Kobe?

On-site venues and convenient event services make Hotel Okura Kobe an ideal choice for hosting events such as seminars, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 800 people. Meeting stationery is available to help your business event or meeting a successful one.

What is the smoking policy at Hotel Okura Kobe?

Hotel Okura Kobe does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel Okura Kobe?

The closest train, metro, or bus station to Hotel Okura Kobe is Minato Motomachi Subway Station, 390 m away.

What restaurants are nearby Hotel Okura Kobe?

Restaurants including Tempra Nishiki, Main Bar Emerald and Teppanyaki Sazanka are popular in Hotel Okura Kobe’s neighborhood which is known as Kobe.

What popular shopping places are close to Hotel Okura Kobe?

Shopping options in Hotel Okura Kobe’s Kobe neighborhood include Kobe Harborland, Sannomiya Center Gai Shopping Street and KOBE-SANDA PREMIUM OUTLETS®.

What are popular attractions near Hotel Okura Kobe?

Hotel Okura Kobe’s location in the Kobe neighborhood makes it close to famous attractions including Chinatown (Nankinmachi), Kobe Nunobiki Herb Gardens and Kobe Port Tower.

What popular beaches are close to Hotel Okura Kobe?

Hotel Okura Kobe’s Kobe neighborhood also includes Suma Beach and Azur Maiko Beach.

What popular natural sightseeing spots are close to Hotel Okura Kobe?

Hotel Okura Kobe’s nearby natural sights include Mt. Rokko, Mt. Maya and Hunter Hill located in the same Kobe area.

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Explore the neighborhood

What people love about Hotel Okura Kobe

  • 8.8

    Excellent
    Spaciousness

    "We experience the classic Okura ambience and service from the arrival at the lobby to the room which is quite spacious."

    EDGAR

    |

    July 11, 2022

  • 8.4

    Excellent
    Breakfast

    "Great health club, nice breakfast."

    Stefan

    |

    May 15, 2022

  • 10

    Exceptional

    "Lovely hotel, great amenities."

    Stefan

    |

    April 14, 2022

Property ranking|Compared to 512 Kobe properties
See all rankings
Value for money score
8.8/10
Cheapest price score
Cleanliness score
9.1/10
Room comfort score
8.9/10
Better than
97
%
of Kobe properties
Better than
93
%
of Kobe properties
Better than
92
%
of Kobe properties
Better than
92
%
of Kobe properties
Overall rating:

8.8

Excellent
9,234 reviews
Cleanliness
9.1
Facilities
8.5
Location
8.5
Read all reviews >
What travelers say they love:
We had a wonderful stay here, just wish we could’ve stayed l...
Jennifer from Japan
Family with young children
More about Hotel Okura Kobe

More about Hotel Okura Kobe

Hotel Okura Kobe

Situated in Kobe city center, Hotel Okura Kobe is the perfect place to experience Kobe and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Hotel Okura Kobe provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kobe. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Hotel Okura Kobe. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Hotel Okura Kobe include special design features like a separate living room. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Okura Kobe. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Hotel Okura Kobe has vending machines that provide round-the-clock refreshment, at low cost.
Hotel Okura Kobe lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, salon and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing tennis court at Hotel Okura Kobe. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Hotel Okura Kobe provides an excellent base for exploring the sights of Kobe in-depth. Kobe Port Tower is located 180 m away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 92% of the city's accommodation.
This hotel beats 97% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 92% of other accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

View

38 mentions

Housekeeping

26 mentions

Breakfast

12 mentions

Swimming Pool

6 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Massage
  • Sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Parking [paid]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Bathtub
  • Complimentary drinking water
  • Hair dryer
  • Refrigerator
Food and dining
Restaurants on site

Cafe Restaurant Camellia

  • Cuisine: European

Restaurant Emerald

  • Cuisine: French

Chinese Restaurant TOH-KA-LIN

  • Cuisine: Chinese

Japanese Restaurant Yamazato

  • Cuisine: Japanese

Teppanyaki Sazanka

  • No additional information available
Location
2-1 Hatoba-cho, Chuo-ku, Kobe, Kobe, Japan, 650-8560
Excellent
Location

8.5

Airports

  • Kobe Airport (UKB)
    6.4 km 19 min drive
  • Kansai International Airport (KIX)
    28.3 km 1.1 hour drive

Public transportation

  • Minato Motomachi Subway Station
    400 m
  • Kyukyoryuchi Daimarumae Subway Station
    600 m

Hospital or clinic

  • Kokokara Fine
    470 m

Shopping

  • Kobe Harborland
    930 m

Convenience store

  • 7 Eleven
    340 m

Cash withdrawal

  • ATM
    280 m
What's nearby

Popular landmarks

  • Kobe Port Tower
    190 m
  • Meriken Park
    210 m
  • Chinatown (Nankinmachi)
    460 m
  • Kobe Harborland
    930 m
  • Sannomiya Center Gai Shopping Street
    1.1 km
  • Ikuta Shrine
    1.2 km
  • Kobe Kitano Museum (Ijinkan-gai)
    2.0 km
  • Kobe Nunobiki Herb Gardens
    2.3 km
  • Kobe Oji Zoo
    3.8 km
  • Kobe Animal Kingdom
    4.5 km

Nearby landmarks

  • Kawasaki Good Times World
    150 m
  • Kobe Maritime Museum
    160 m
  • Splash Kobe
    170 m
  • Fish Dance Monument
    180 m
  • Port of Kobe Earthquake Memorial Park
    190 m
  • Kobe Bay Cruise
    190 m
  • Kobe Port Tower
    190 m
  • Meriken Park
    210 m
  • Kobe Overseas Chinese History Museum
    250 m
  • Seaside Building
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Breakfast is available at an additional charge for children 4-12 years old using existing bedding.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center2.5 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)3300 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors35
  • Number of restaurants5
  • Number of rooms 474
  • Room voltage100
  • Year property opened1989
  • Most recent renovation2010

Parking

  • Daily parking fee1000 JPY

Reviews of Hotel Okura Kobe from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.5
Location8.5
Room comfort and quality8.9
Service9.1
Value for money8.8
High score for Kobe
Rating
9+ Exceptional (821)
8-9 Excellent (305)
7-8 Very Good (279)
6-7 Good (78)
<6 Below Expectation (85)
Time of the year
Mar - May (308)
Jun - Aug (403)
Sep - Nov (372)
Dec - Feb (485)
All guests (3,523)
All room types
All languages

Show reviews that mention 

Showing 1,568 verified guest comments
12345
8.8
Excellent
YING from Malaysia
Couple
6th-15th Main Floor Deluxe Double Room
Stayed 1 night in September 2016

kobe come back for more”

this is our 2nd time visit to kobe. the first time was april this year. it was just a short visit on our way to arima onsen. we love kobe as it is a nice place with nice people. booked okura deluxe room (seaview) deliberately to enjoy its panoramic view of kobe port. indeed it was a unforgettable experience stay with okura kobe. check in and check out were both fast and efficient. staff are kind and helpful and good command of English. the breakfast wasn't as good as expected as we came across some comments that the breakfast is sort of award winning but we feel just okay and acceptable. the room is spacious with everything that you need. the price we paid deluxe room with breakfast was hkd 1,2xx++ not very cheap though but overall it is a great experience to enjoy the view of kobe port.

Reviewed September 19, 2016

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9.6
Exceptional
Wei from Singapore
Couple
16th-27th Authentic Floor Standard Double Room - Non-Smoking
Stayed 2 nights in June 2016

In the heart of action in Kobe!”

Hotel Okura Kobe is in the heart of action in Kobe - Harbourland, Nankinmachi (Chinatown) and Motomachi Shopping Street. These are easily walkable and Sannomiya is a complimentary shuttle bus ride away. The staff are impeccable and they run a "textbook" hotel - one where they are eager to provide any assistance or answer any queries as best they can. I love the view from my room which features the Kobe Port Tower and Harbourland (they even provide a photograph of this view, with key landmarks labelled for your information!)

Reviewed June 07, 2016

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9.3
Exceptional
Zachary from United States
Solo traveler
6th-15th Main Floor Standard Twin Room
Stayed 1 night in March 2014

Great service and location”

Friendly staff, convenient and beautiful location, and inexpensive rooms

This was my second time to stay at the Hotel Okura Kobe, and my second visit was just as great as the first. The hotel itself is conveniently located within easy walking distance from several JR stations, so it was very easy to access on foot. The room was very spacious, and the staff were very friendly and helpful too! The only downside to the hotel is the bed; it felt like someone mounted a stone slab on a box frame! All in all though, I couldn't have asked for a better stay; I highly recommend this hotel to anyone traveling to Kobe!

Reviewed March 23, 2014

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9.7
Exceptional
Tam from Hong Kong SAR, China
Family with young children
Stayed 2 nights in February 2015

excellent hotel ”

spacious rooms, excellent view and friendly service

Hotel Okura is a superb hotel with nice view of the harbour. The room was spacious with lots of amenities. The staffs are nice and the shuttle service the hotel offered was also a plus. You could definitely refresh yourself just by looking at the excellent kobe harbour and the ferris wheel, 24 hours a day. Immersing yourself in such a view at night could make you sleepless, just because of excitement. Bad things about the hotel - a little bit too far away from the nearest community (around 15 minutes walk) and the shops there close at 8:00pm everyday. Don't expect anything exciting in that community if you are looking for some shopping excitement. However food was great there in the community. The shops in the hotel also close at around the same time. Do not expect to gym or getting a facial treatment after 9 at the hotel. Immerse yourself (yourselves) in bed by then. Overall speaking, a nice hotel offering excellent Japanese experience.

Reviewed February 18, 2015

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9.7
Exceptional
Tam from Hong Kong SAR, China
Family with young children
Stayed 2 nights in February 2015

An excellent hotel with terribly nice views”

Nice view, Nice service and Spacious

Hotel Okura is a superb hotel with nice view of the harbour. The room was spacious with lots of amenities. The staffs are nice and the shuttle service the hotel offered was also a plus. You could definitely refresh yourself just by looking at the excellent kobe harbour and the ferris wheel, 24 hours a day. Immersing yourself in such a view at night could make you sleepless, just because of excitement. Bad things about the hotel - a little bit too far away from the nearest community (around 15 minutes walk) and the shops there close at 8:00pm everyday. Don't expect anything exciting in that community if you are looking for some shopping excitement. However food was great there in the community. The shops in the hotel also close at around the same time. Do not expect to gym or getting a facial treatment after 9 at the hotel. Immerse yourself (yourselves) in bed by then. Overall speaking, a nice hotel offering excellent Japanese experience.

Reviewed February 18, 2015

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10.0
Exceptional
Sin from Malaysia
Family with young children
6th-15th Main Floor Deluxe Triple Room - Non-Smoking
Stayed 2 nights in December 2019

We had a very pleasant stay at Hotel Okura Kobe”

The hotel provides free shuttle bus from Sannomiya Station to the hotel, which makes traveling convenient. We were greeted with Omotenashi experience from the moment we enter the hotel, from check-in until we were brought to our room by a staff, together with our luggage. The view of Kobe Tower and Meriken Park from the room was excellent. We enjoyed our stay at Hotel Okura Kobe.

Reviewed December 24, 2019

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9.6
Exceptional
Belinda from Australia
Couple
6th-15th Main Floor Deluxe Double Room - Non-Smoking
Stayed 2 nights in March 2018

Right by the bay”

We would highly recommend a stay at Hotel Okura. Even though the hotel is not in the centre of town, their free shuttle bus service is great, the access directions on their website for how and where to catch the bus are easy to follow and the shuttle service runs frequently. In saying this , China town is only a 10 min walk away, so the hotel is not that ar removed. Our room and bathroom were large, comfortable and had everything we needed. We had a corner room that overlooked the port of Kobe and the park. The view was beautiful. The staff are friendly, helpful and very efficient. There is a large supermarket in the basement of the building where you catch the shuttle bus, so we were able to stock up on supplies, as we did not opt for a breakfast in our hotel stay. I would most definitely stay there again.

Reviewed March 31, 2018

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8.8
Excellent
Victor from Philippines
Couple
Main Floor Deluxe Twin Room
Stayed 1 night in March 2016

A great Kobe experience”

The lobby is spectacular. The restaurant also has a great view of the bay. It is near the Earthquake Institute which is a must see in Kobe. The staff is very friendly and professional. The Bell Captain who assisted us was very fluent in English. They also recommended one of the best Kobe Beef restaurants in Japan which I thoroughly enjoyed. Hotel Okura has lots of amenities that includes an indoor pool and sauna. However, you have to pay for them separately. Their shuttle service going to Sannomiya is of course free. Aside from the price, this is an excellent hotel to stay in.

Reviewed April 01, 2016

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10.0
Exceptional
patrakit from Thailand
Couple
6th-15th Main Floor Deluxe Double Room
Stayed 2 nights in December 2016

Charming Old Japan”

The Okura Kobe is a hotel full of charm, classic and meticulous. The room is big and comfortable. The staffs are prompt and ready to give you the best they can. The Port location makes this hotel so charming and traveling around Kobe is very easy as they provide the shuttle bus to Shinnomiya station or with a short walk you can go to Motomachi station in only few minute.

Reviewed December 19, 2016

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9.6
Exceptional
Robert
Couple
16th-27th Authentic Floor Standard Double Room - Non-Smoking
Stayed 1 night in January 2020

An outstanding hotel and even better value”

We loved our stay at the Hotel Okura Kobe. The staff was energetic and made sure we settled in comfortably and the room was spacious and comfortable. The room also had and absolutely spectacular view! The hotel is located at the waterfront and is a short walk from a subway station. I wouldn't stay anywhere else in Kobe!

Reviewed January 15, 2020

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9.6
Exceptional
Wei from Malaysia
Couple
16th-27th Authentic Floor Standard Double Room - Non-Smoking
Stayed 2 nights in November 2017

Five Star Service and Facilities ”

Absolute great stay with my partner during our last 2 days in Japan trip and it was strategically located at Kobe port and we have been assigned with a room with Kobe Port Tower View, was stunning and night and literally near to Chinatown and close to town, its almost walking distance to places around the city which is enough to explore for 2 days. Room was comfy and staff service is excellent and very helpful. Would definitely stay in Okura again for the next visit in Kobe and strongly recommend to friends and family.

Reviewed January 30, 2018

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9.3
Exceptional
Zachary from United States
Solo traveler
Stayed 1 night in March 2015

Convenient, Comfortable, and Close to the Action”

The location, the price, and the surroundings.

I have stayed at the Hotel Okura Kobe before, and as has previously been the case, our stay was great. The hotel itself is fairly convenient from the Sannomiya JR station (the hotel provides a free shuttle bus from the station), and it is situated in the middle of the port, so any of the surrounding amenities of the city can be easily reached.

Reviewed March 24, 2015

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9.2
Exceptional
W. from United States
Solo traveler
6th-15th Main Floor Deluxe Double Room - Non-Smoking
Stayed 2 nights in October 2017

Superbly restful on my 62nd birthday...”

Taking a red-eye from Ho Chi Min City to Haneda, then the shinkansen to Kobe, I arrived around noon somewhat the worse for wear. Passing through Shinagawa with a lot of luggage at rush hour was not a great start to my 62nd birthday. But I went to the spectacular health club in the Okura and swam, did yoga,had a whirlpool and a sauna, then leisurely preened myself post-hot bath. A 2-hour visit to this club was followed by a delicious 2-hour lunch in Yamazato, one of Okura's restaurants. A lovely hotel reminiscent their flagship in Tokyo with a caring, wonderful staff. Highly recommended.

Reviewed November 17, 2017

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8.8
Excellent
Bick from Singapore
Family with teens
16th-27th Authentic Floor Standard Double Room - Non-Smoking
Stayed 2 nights in November 2018

We enjoyed our stay!”

Traditional Hotel with good taste. Hotel is clean, near to Harborland Mall that is never short of food, shopping & entertainment. Walking distance to Chinatown, Sannominya, Motomachi area. Quiet surrounding. Polite housekeeping staff. Ample breakfast spread set in a nice cafe. Front desk, Concierge & Cafe staff must improve their standard of understanding English. Only a handful could understand & speak simple English. Shuttle bus from Sannominya Station (Mint Building) Kiosk 8 goes to Okura. Pretty frequent, just get a schedule list from Okura concierge. 2-way shuttle but stops are different. Convenient. Taxis were plenty at entrance. Doormen were welcoming. Habourfront view was excellent! Quiet corridors. Small bathroom but with nice amenities, loved its Shisedo products. Rooms decors were a bit dated but clean, acceptable. TV channels limited. Comfortable big bed with 2 pillows per pax. Concierge escorted us to our room. Hotel staff always greeting us.

Reviewed November 27, 2018

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9.3
Exceptional
Paul from United Kingdom
Solo traveler
16th-27th Authentic Floor Deluxe Twin Room - Non-Smoking
Stayed 2 nights in July 2015

Hotel Okura Kobe - Recommended”

Welcoming, friendly and helpful staff. Excellent service. Good food

I had an excellent stay at the Hotel Okura Kobe. This is the third time I have stayed at an Okura Hotel chain hotel and once again I have not been disappointed. A consistent excellent service in all departments.

Reviewed August 03, 2015

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8.8
Excellent
C.J. from United States
Couple
6th-15th Main Floor Deluxe Double Room
Stayed 1 night in February 2017

Hotel Okura Kobe is a lovely place to stay”

We enjoyed our stay in the Hotel Okura Kobe. The shuttle service from and to Sannomiya Station made things very easy. In addition the proximity to nice places to eat made was a plus. The view from our window was lovely. The staff were excellent. We definitely look to be back here again.

Reviewed February 14, 2017

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9.0
Exceptional
Margaret from Australia
Family with teens
Stayed 2 nights in October 2015

Fantastic view, great location and helpful staff. ”

The view was amazing, very close to Motomachi and Sannomiya, and the staff were delightful

We had a great stay in Hotel Okura Kobe. The room was large and the beds were very comfortable. We could walk to everything! The only disappointing thing was that the onsen bath was not working.

Reviewed October 11, 2015

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10.0
Exceptional
Lisa from New Zealand
Couple
Stayed 1 night in June 2015

Great location. Beautiful views.”

Location, great view, good sized rooms with roomy bathrooms (for Japanese standards)

We had a great time at Hotel Okura Kobe. Such a great location. Enjoyed it so much that we came back for an extra night on our way back to Tokyo.

Reviewed June 25, 2015

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10.0
Exceptional
Zachary from United States
Solo traveler
6th-15th Main Floor Standard Twin Room
Stayed 1 night in December 2013

Convenient and Comfortable”

Convenient location, friendly staff, and nicely-appointed room.

I thoroughly enjoyed my stay at the hotel. It was very easy to find the hotel despite the fact that it was my first time to Kobe, and the staff at the hotel were very friendly and helpful. Also, the room was very nice and had a great view of Kobe bay. The only "potential" negative is dining in the hotel; do NOT eat there unless you plan on spending a lot of money. We were very tired that evening so we just decided to stay at the hotel and eat; our meal ended up costing more than the next two days' meals combined. This is not to say there was anything wrong with the quality of the food, our meals were great, they were just very expensive: budget travelers beware.

Reviewed December 20, 2013

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10.0
Exceptional
Tan from Singapore
Couple
6th-15th Main Floor Standard Twin Room - Non-Smoking
Stayed 1 night in November 2019

Beautiful hotel ”

Meriken park is just around the corner. A slow walk of 10 mins to Kobe chinatown. Service level of one conceige boy is superb. Helping us with our luggages, guiding us with directions and taking photos of the xmas tree in the lobby. Room is big, harbour facing, with air purifier. We love this hotel. Will go return if we are going kobe again.

Reviewed November 28, 2019

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