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Reception, Hotel Granvia Kyoto in Kyoto
Granvia Deluxe Twin Room - Non-Smoking - Guestroom, Hotel Granvia Kyoto in Kyoto
Entrance, Hotel Granvia Kyoto in Kyoto
Lobby, Hotel Granvia Kyoto in Kyoto
Lobby, Hotel Granvia Kyoto in Kyoto
Swimming pool, Hotel Granvia Kyoto in Kyoto
Fitness center, Hotel Granvia Kyoto in Kyoto

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9.0

Exceptional

5,516 reviews

5,516 reviews

Housekeeping54
Breakfast28
View24
See map
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Aqua Fantasy
130 m
STEAM CREAM
130 m
Kyoto Station Building
140 m
Porta
140 m
The Cube
140 m
Popular landmarks
Sanjusangendo Temple
1.1 km
Nishiki Market Shopping District
2.1 km
Fushimi Inari-taisha Shrine
2.4 km
Kiyomizu-dera Temple
2.5 km
Gion
2.5 km
Closest landmarks
Kyoto Tourism Federation
190 m
Kyoto City Tourist Information Center
200 m
JR Kyoto Isetan
240 m
Kyoto Avanti
260 m
Sujin Shinmachi
270 m

Hotel Granvia Kyoto

JR Kyoto Station Karasuma Entrance Karasuma-Dori Shiokoji-Sagaru Shimogyo-Ku Kyoto, Kyoto, Kyoto, Japan, 600-8216 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kyoto, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Fushimi Inari-taisha Shrine. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Located in heart of Kyoto

Front desk [24-hour]

Excellent room comfort & quality

Excellent breakfast

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
Swimming pool [indoor]
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Hot tub

Luggage storage

Fitness center

This property is in high demand!

13 travelers have booked today.

Value for money8.6
Location rating9.6
Nearest airportOsaka International Airport (ITM)
Distance to airport36.9 km

Rooms available at Hotel Granvia Kyoto

Exceptional
Room comfort & quality

9.2

Deluxe Double Room with Club Lounge Access - Smoking
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room with Club Lounge Access - Smoking
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Granvia Deluxe Double Room - Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Granvia Deluxe Twin Room - Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Semi-Suite Twin
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Junior Suite King
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard Twin Room - Smoking
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior Double - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior Twin Room - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room Selected at Check-In - Smoking
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
Enter dates to see prices

Frequently asked questions

Is car parking available at Hotel Granvia Kyoto?

Hotel Granvia Kyoto features car park charges applied for all customers traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the typical travel time to the nearest airport from Hotel Granvia Kyoto?

The average travel time to get from Hotel Granvia Kyoto to the airport is 95 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

What public parks are close by Hotel Granvia Kyoto?

While residing at Hotel Granvia Kyoto, cherish your morning or evening walk at nearby park which include Umekoji Park, Kubo Park, and Inari Park.

How many floors does Hotel Granvia Kyoto have?

Hotel Granvia Kyoto has a total of 15 floors.

How many rooms does Hotel Granvia Kyoto have?

Hotel Granvia Kyoto has a total of 537 rooms.

How long do travelers generally stay at Hotel Granvia Kyoto?

Verified past guests that have stayed at Hotel Granvia Kyoto had an average nightly stay of 2 nights at this property.

At what time of the year is Hotel Granvia Kyoto most popular?

Hotel Granvia Kyoto's most popular month where verified visitors have stayed the most is in December.

What is the average rating that past Couples' have given to Hotel Granvia Kyoto?

Past couple travelers that have stayed at this property have given Hotel Granvia Kyoto an average rating of 9.1. You can look up on more detailed customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Hotel Granvia Kyoto?

Past families with young children that have stayed at this property have given Hotel Granvia Kyoto an average rating of 9.0. You can look up more complete customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Hotel Granvia Kyoto?

The nearest train, metro, or bus station is Cable Yase, 10033.41 m away from Hotel Granvia Kyoto.

What people love about Hotel Granvia Kyoto

  • 10

    Exceptional
    Staff 

    "It was very clean, and the staff were very friendly."

    Walter

    |

    August 20, 2023

  • 9.6

    Exceptional
    Location

    "The location can’t be beat and the rooms are spacious and clean."

    Sheri

    |

    August 7, 2023

  • 10

    Exceptional
    Location

    "Good location"

    Rosana

    |

    September 18, 2023

Property ranking|Compared to 2,742 Kyoto properties
See all rankings
Location score
9.6/10
Room comfort score
9.2/10
Cleanliness score
9.3/10
Couples review score
9.1/10
Better than
99
%
of Kyoto properties
Better than
98
%
of Kyoto properties
Better than
92
%
of Kyoto properties
Better than
92
%
of Kyoto properties
Overall rating:

9

Exceptional
4,916 reviews
Cleanliness
9.3
Facilities
8.8
Location
9.6
Read all reviews >
What travelers say they love:
The rooms are spacious and clean, and the bed comfortable.
Daniel from Australia
Solo traveler
More about Hotel Granvia Kyoto

More about Hotel Granvia Kyoto

Experience Luxury and Convenience at Hotel Granvia Kyoto's Top-Notch Facilities

Hotel Granvia Kyoto is a 5.0 star hotel located in Kyoto, Japan, that boasts a wide range of facilities to cater to guests' every need. From a variety of shops and a coffee shop to a bar and a halal restaurant, this hotel has everything you need for a comfortable stay. Enjoy the convenience of laundry service, room service, safety deposit boxes, salon, and concierge. Stay cool with air conditioning and keep yourself entertained with daily newspaper, in-house movies, hair dryer, television, mini bar, and satellite/cable TV. Relax with a massage, take a dip in the indoor pool, or work out at the fitness center with additional charge. Stay connected with Wi-Fi in public areas and Free Wi-Fi in all rooms. For those who smoke, there is a designated smoking area. Other amenities include a refrigerator, luggage storage, daily housekeeping, gift/souvenir shop, taxi service, breakfast buffet, and continental breakfast. Please note that car park charges apply. Book your stay at Hotel Granvia Kyoto today and experience luxury and convenience at its finest.

Diverse Range of Room Types at Hotel Granvia Kyoto

Hotel Granvia Kyoto offers a wide selection of room types to suit the needs of every traveler. From the spacious Granvia Deluxe Double Room with 1 King Bed, to the cozy Queen - Non Smoking room with 1 Queen Bed, guests can choose from a variety of sizes and bed configurations. The hotel also offers Standard Twin Rooms, Superior Double Rooms, and Superior Twin Rooms, each with their own unique features and amenities. For those seeking a bit more luxury, the Junior Suite King and Semi-Suite Twin offer larger living spaces and more lavish furnishings. Whether traveling solo or with a group, Hotel Granvia Kyoto has a room type to fit every guest's needs.

Discover Kyoto's Treasures from Hotel Granvia Kyoto

Hotel Granvia Kyoto is situated in the heart of Kyoto, offering easy access to some of the city's most iconic landmarks and attractions. Just a short distance away, guests can explore the stunning Fushimi Inari-taisha Shrine, Kinkakuji Temple, and Kiyomizu-dera Temple. History buffs will appreciate a visit to Nijō Castle and the Kyoto Imperial Palace, while those seeking peace and tranquility will enjoy the serene gardens of Ginkakuji Temple and Ryoanji Temple. To experience the beauty of Kyoto's cherry blossoms, take a stroll along the Philosopher's Walk, a picturesque path that winds through the city's eastern hills. And when it's time to head back to the hotel, the nearby Kyoto Station Building provides a convenient transportation hub for exploring even more of this enchanting city.

Great Location, Helpful Staff, and Beautiful Rooms

Hotel Granvia Kyoto has received rave reviews from its guests, who have praised the hotel for its great location, helpful staff, and beautiful rooms. The hotel staff speaks good English and is very helpful, making the stay more comfortable. The rooms are large, clean, highly well-finished, and come with great amenities. Guests have also appreciated the beautiful view from their rooms. Moreover, the breakfast served at the hotel is great, and the overall experience has been fantastic. Guests have expressed their desire to return to the hotel and have recommended it to others. If you are looking for a great place to stay in Kyoto, Hotel Granvia Kyoto should definitely be on your list.

Experience Unmatched Comfort and Service at Hotel Granvia Kyoto

With an overall rating of 9.1, Hotel Granvia Kyoto is a top choice for travelers seeking comfort and exceptional service in the heart of Kyoto. Guests rave about the hotel's prime location, situated right above Kyoto Station, making it easy to explore the city's top attractions. The hotel also boasts an impressive array of facilities, including a fitness center, indoor pool, and multiple dining options. The staff at Hotel Granvia Kyoto are highly praised for their friendly and attentive service, earning a stellar rating of 9.1 for staff performance. Guests also appreciate the hotel's high level of cleanliness and comfortable accommodations, with a rating of 9.3 for cleanliness and 9.2 for comfort. Although the hotel's food and dining options received a slightly lower rating of 8.1, guests still enjoy the variety and quality of the hotel's restaurants. Overall, Hotel Granvia Kyoto provides an exceptional experience for travelers looking for comfort, convenience, and top-notch service in the heart of Kyoto.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

63 mentions

Food & Dining

30 mentions

Breakfast

29 mentions

Swimming Pool

21 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Massage
  • Swimming pool [indoor]
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Rooms sanitized between stays
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Daily newspaper
  • Free bottled water
  • Hair dryer

Food and dining

Breakfast options
  • American
  • Continental
  • Halal
Restaurants on site
ル・タン(Le Temps)
  • Menu: A-la-carte
浮橋(Ukihashi)
  • Menu: A-la-carte

Location

JR Kyoto Station Karasuma Entrance Karasuma-Dori Shiokoji-Sagaru Shimogyo-Ku Kyoto, Kyoto, Kyoto, Japan, 600-8216
Exceptional
Location

9.6

Airports
  • Osaka International Airport (ITM)
    36.9 km 49 min drive
  • Kobe Airport (UKB)
    62.2 km 1.3 hour drive
Public transportation
  • Kyoto Train Station
    140 m
  • Kyoto City Subway
    160 m
Hospital or clinic
  • Takeda Hospital
    420 m
Shopping
  • Kyoto Station Building
    140 m
Convenience store
  • Lawson
    220 m
Cash withdrawal
  • ATM
    100 m

What's nearby

Popular landmarks
  • Kyoto Station Building
    140 m
  • Sanjusangendo Temple
    1.1 km
  • Nishiki Market Shopping District
    2.1 km
  • Fushimi Inari-taisha Shrine
    2.4 km
  • Kiyomizu-dera Temple
    2.5 km
  • Gion
    2.5 km
  • Nijō Castle
    3.2 km
  • Ginkakuji Temple
    5.7 km
  • Kinkakuji Temple
    6.6 km
  • Arashiyama Monkey Park
    8.5 km
Nearby landmarks
  • Aqua Fantasy
    130 m
  • STEAM CREAM
    130 m
  • Kyoto Train Station
    140 m
  • Kyoto Station Building
    140 m
  • Porta
    140 m
  • The Cube
    140 m
  • Kyoto City Subway
    160 m
  • Tōkai Discount Ticket Shop
    170 m
  • Asty Road
    190 m
  • Kyoto Tourism Federation
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children 0-6 years old stay for free if using the existing bed.
  • Guests must be at least 18 years old to access the indoor pool, sauna, jacuzzi, wellness club, and gym. It is subject to an additional fee of JPY 1,100 per day. Complimentary use of pool and fitness facilities is available for guests staying on the Granvia floors and in the Suite rooms.
  • 【Accommodation Tax】
    For reservations made after October 1, 2023, accommodation tax is not included in the accommodation price. Please pay separately at the hotel.

    In accordance with the Kyoto City Accommodation Tax Ordinance, the following accommodation tax will be collected at the property.
    ・Accommodation charge of JPY19,999or less: JPY200 per person per night
    ・Accommodation charge from JPY20,000 to JPY49,999: JPY 500 per person per night
    ・Accommodation charge from JPY50,000 or more: JPY1,000 per person per night
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)95
Extras
  • Breakfast charge (unless included in room price)3500 JPY
The property
  • Number of bars/lounges1
  • Number of floors15
  • Number of restaurants8
  • Number of rooms 537
  • Room voltage100

Property announcements

--------------------------
From May 8, 2023, the property's employees will respect the independent choice of each individual and voluntarily decision to wear a mask.

***** Temporary power outage due to electrical equipment inspection *****

The hotel will be undergoing an inspection of its electrical facilities as required by law during the following period.
Due to the inspection, the hotel's facilities and equipment will be temporarily blacked out during the following hours.
We apologize for any inconvenience this may cause and appreciate your understanding.

●Tuesday, January 9, 2024
Power outage hours in guest rooms: from 01:30 a.m. to 05:40 a.m. on Wednesday, January 10, 2024.

●Tuesday, February 6, 2024
Power outage hours in guest rooms: 01:00 a.m. to 05:40 a.m. on Wednesday, February 7, 2024

Examples of facilities that will not be available during power outage
Televisions, refrigerators, lighting, electrical outlets, Internet service (wired and Wi-Fi), toilet flushing, air conditioning, elevators, and all other electrical equipment

*Suspension times may vary slightly depending on work conditions.

Reviews of Hotel Granvia Kyoto from real guests

Provided by verified guests of Agoda
9.0
Cleanliness9.3
Facilities8.8
Location9.6
Room comfort and quality9.2
Service9.1
Value for money8.6
High score for Kyoto
Rating
9+ Exceptional (1,290)
8-9 Excellent (420)
7-8 Very Good (221)
6-7 Good (52)
<6 Below Expectation (84)
Time of the year
Mar - May (494)
Jun - Aug (669)
Sep - Nov (426)
Dec - Feb (478)

Show reviews that mention 

Showing 2,067 verified guest comments
12345
10.0
Exceptional
Sia from Singapore
Couple
Superior Tower View Double Room - Non-Smoking
Stayed 2 nights in December 2022

Excellent location and attention to details ”

My wife and I had a great stay in the hotel. Nestled directly infront of Kyoto Tower, we had an excellent view in the room. The room was immaculately cleaned and spacious. Needless to say, Kyoto station is just below the hotel and excellent sound proofing in the room. Besides, we had a pleasant surprise when the hotel receptionist greeted our wedding anniversary and provided us with a free photo shoot and printed our photo placed in a photo frame. Thank you for the surprise!!

Reviewed December 11, 2022

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Dear Sia Thank you very much for staying in a Tower View Room, the pride of Hotel Granvia Kyoto. We would also like to thank you again for your heartwarming feedback. We are honored that you chose us from among the many hotels in Kyoto for your important wedding anniversary. It was a small gesture of congratulations from our hotel, but we were very pleased to share with our staff that you were satisfied with that "pleasant surprise" which we provided. We would like to thank you and your wife for your stay. We all look forward to welcoming you again soon. Best regards, Director of Rooms

Responded February 17, 2023
Hotel Granvia Kyoto
10.0
Exceptional
maria from Philippines
Couple
Granvia Deluxe Twin Room - Non-Smoking
Stayed 2 nights in December 2022

best choice ”

this hotel is connected to the kyoto station where the shinkansen also arrives which we took from Tokyo. Very accessible even with big luggage. The room was very nice with superb amenities and we had the view of kyoto tower. Train stations and restaurants just below it and has a wide selection of food and also the big Isetann department store also in that station. The executive lounge was great staff were very attentive drinks overflowing from wine, champagne and cocktails . Highly recommended hotel.

Reviewed December 14, 2022

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Dear maria Thank you very much for staying at Hotel Granvia Kyoto. The Granvia Lounge, which was renovated and reopened in October of the year before last, offers elaborate hospitality, including a full range of food presentations and a library, based on the concept of "a superb view of Kyoto" that can only be enjoyed here and the best "service" from our concierge. We are very grateful that you had a relaxing time in our lounge this time. We will continue to do our best to improve our services so that we can continue to receive your kind words and recommendations. We are looking forward to seeing you again. Best regards, Director of Rooms

Responded February 17, 2023
Hotel Granvia Kyoto
10.0
Exceptional
Chanakan from Australia
Couple
Superior Tower View Twin Room - Non-Smoking
Stayed 2 nights in December 2022

Luxury stay in the centre of Kyoto!”

The location is right above Kyoto station. We had a nice view of Kyoto tower which is beautiful day and night. The room was spacious and clean. The staff were very professional.

Reviewed January 01, 2023

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Dear Chanakan Thank you very much for staying in a Tower View Room, the pride of Hotel Granvia Kyoto. We are proud to say that our unique location overlooking Kyoto Tower and the cityscape of Kyoto is a feature that cannot be imitated by other hotels. As professionals in the hospitality industry, we will continue to strive to improve our services so that you can enjoy our strengths even more in the future. We are looking forward to seeing you again. Best regards, Director of Rooms

Responded February 21, 2023
Hotel Granvia Kyoto
10.0
Exceptional
Gaea from Canada
Family with teens
Standard Twin Room - Non-Smoking
Stayed 4 nights in November 2022

Great Location!”

Loved the location of the hotel, it was clean and the staff were friendly but the rooms were a bit dated. My kids wanted to swim but you have to be 20 or older to use the pool!

Reviewed November 29, 2022

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Dear Gaea Thank you for choosing to stay at Hotel Granvia Kyoto. We sincerely appreciate your valuable feedback about our room facilities and pool. We will use your feedback about our room maintainance this time as a reference for future improvement, so that we can provide a space that will satisfy our customers. In addition, our hotel pool is a membership fitness facility, and for safety reasons, we have set restrictions on the use of minors, so we kindly ask for your understanding. We look forward to having the opportunity to serve you again. Best regards, Director of Rooms

Responded February 17, 2023
Hotel Granvia Kyoto
10.0
Exceptional
Junichi from United States
Couple
Junior Suite King
Stayed 1 night in October 2022

One of the greatest places to stay in Kyoto”

I have been to Kyoto several times and stayed at other Granvia properties in the past. On this last trip I booked a suite room which included access into the club lounge. This was a nice addition as it provided a convenient place to figure out our plans for the next day while enjoying a drink or two. The staff at the hotel were impeccable and made the check in and check out experience flawless.

Reviewed October 16, 2022

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Dear Junichi Thank you for staying at Hotel Granvia Kyoto this time. We are very pleased that you were satisfied with our room, location, and the service of our staff, including our concierge. We will continually strive to improve our services to become your choice next time when you come to Kyoto. We are looking forward to seeing you again. Best regards, Director of Rooms

Responded February 10, 2023
Hotel Granvia Kyoto
10.0
Exceptional
Caitlin from Japan
Couple
Superior Double - Non-Smoking
Stayed 1 night in November 2022

Great to stay in the station.”

From the moment we entered, our check in was easy, our bags were taken to the room by the friendly bellhop. Room was large, beautiful bath/shower wet room and big bed. Great view of Tokyo tower and convenient for moving around as it is located in the station. Would definitely stay again!

Reviewed November 18, 2022

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Dear Caitlin Thank you very much for staying at Hotel Granvia Kyoto and for leaving us this feedback. We are very happy to read that you were satisfied with our service, facilities and location. We will continue to strive to improve our service and added value to better satisfy our customers. We hope you will stay at Hotel Granvia Kyoto again when you come to Kyoto. Best regards, Director of Rooms

Responded February 10, 2023
Hotel Granvia Kyoto
10.0
Exceptional
Patricia from Singapore
Family with teens
Standard Twin Room - Smoking
Stayed 2 nights in January 2023

Kyoto Granvia gateway to your travel ”

This hotel right inside JR Kyoto station is adjacent to the central access of the JR train platforms. The hotel provides excellent service.

Reviewed January 31, 2023

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Dear Patricia Thank you for staying at Hotel Granvia Kyoto. It is a great pleasure to receive your compliment on our location and service. We continually to strive to ensure that our guests will have a meaningful experience and looking forward to seeing you again next time. Thank you for your review. Best regards, Director of Rooms

Responded July 13, 2023
Hotel Granvia Kyoto
9.6
Exceptional
KEITH from United States
Solo traveler
Run of House
Stayed 6 nights in January 2023

Location is key! ”

Perfect base to do a wide variety of day trips from. If you’re utilizing a JR Pass as a tourist, you are literally on top of the Kyoto station. Hotel breakfasts buffet was unimpressive for the cost, but there are a multitude of other options in and adjacent to the station. Had shipped my luggage ahead from Tokyo and dye to weather, it was delayed 24 hours. Concierge and Porters worked diligently to locate and expedite my bag for me.

Reviewed February 04, 2023

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Dear KEITH Thank you very much for choosing to stay at Hotel Granvia Kyoto and for sharing us your feedback. We are pleased to receive your words of compliment such as: "Perfect base to do a wide variety of day trips from". We will continue to strive to create an uncompromisingly clean and hygienic environment to serve as a base for quality travel where our guests can stay in comfort in the new way of life. We are looking forward to seeing you again. Thank you for your lovely review. Best regards, Director of Rooms

Responded July 13, 2023
Hotel Granvia Kyoto
10.0
Exceptional
Mazin from United States
Couple
Run of House
Stayed 4 nights in October 2022

It doesn’t get better than this!”

Second time to stay here, first time was on a business trip before covid, this time with my wife for a few days in Japan. Service is superlative. Location great with all the amenities shops and restaurants of the Grand Kyoto station. World class!

Reviewed November 03, 2022

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Dear Mazin Thank you for your continued patronage of Hotel Granvia Kyoto. We are always striving to provide services that will make you want to come again. Also, we are more than happy that you have chosen us as the hotel where you will spend your precious time with your wife. We continually improve our services, and hope that you will stay with us again when you come to Kyoto. Best regards, Director of Rooms

Responded February 10, 2023
Hotel Granvia Kyoto
10.0
Exceptional
Lovelle from Japan
Group
Family Room
Stayed 1 night in November 2022

Exceptional”

Convenient! Clean! Friendly staff! My family visiting from Hawaii for the first time enjoyed their stay here. Everyone who visits Kyoto must stay at this hotel. The hotel is located within Kyoto Station so the shinkansen gate is only a 5 minute walk.

Reviewed November 15, 2022

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Dear Lovelle Thank you for staying at Hotel Granvia Kyoto and for taking your precious time to write this review. We are very pleased that you enjoyed your stay with us. We will continue to improve our services, and we hope that you will visit us again when you come to Kyoto. Best regards, Director of Rooms

Responded February 10, 2023
Hotel Granvia Kyoto
10.0
Exceptional
Vernelle from United States
Couple
Superior Double - Non-Smoking
Stayed 3 nights in February 2020

Amazing location!”

This was probably one of the best hotels we've stayed at in Japan. We frequent Japan at least twice a year, for several years now. This was the first time we stayed at a Granvia property. We were so incredibly pleased with everything. The rooms were large, nicely decorated, and the convenience of it's location was more than great, it was AMAZING! From check-in to check-out, we truly enjoyed every minute there.

Reviewed March 09, 2022

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Dear Vernelle Thank you for staying at Hotel Granvia Kyoto. We are very pleased to hear that you were very satisfied with everything at the hotel. We hope your first stay at Granvia Kyoto was a memorable one. We will continue to strive to provide a space and service where you can relax and enjoy your stay, and we appreciate your continued patronage. When you come to Japan next time, please drop in at Granvia Kyoto again. Thank you very much for taking time out of your precious time to write us. We look forward to welcoming you again. Best regards, Director of Rooms

Responded April 25, 2022
Hotel Granvia Kyoto
9.6
Exceptional
Danielle from United States
Family with young children
Granvia Deluxe Twin Room - Non-Smoking
Stayed 3 nights in October 2022

Perfect location”

We traveled with family visiting from the states for our daughter’s first birthday. The location can’t be beat and neither can the staff. Book a room with lounge access to include breakfast and happy hour with tapas. My only complaint would be that our shower wasn’t super clean, there were hard water spots and some dark matter in the grout. The stay was great, we will definitely come back.

Reviewed October 09, 2022

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Dear Danielle Thank you very much for your recent stay with us at Hotel Granvia Kyoto. First of all, we would like to express our deepest apologies for any discomfort caused by the inadequate cleaning. In addition, despite the inconvenience you have experienced, we are very grateful to receive your words of compliment about our staff, service and for your generous words that is "we will definitely come back". We will take this feedback seriously and try our best to improve our cleaning quality and service in the future. We continually strive to improve to meet the expectations of our customers and are looking forward to seeing you again soon. Best regards, Director of Rooms

Responded February 10, 2023
Hotel Granvia Kyoto
10.0
Exceptional
Suhana from Australia
Family with young children
Granvia Deluxe Twin Room - Non-Smoking
Stayed 1 night in January 2023

Superb hotel”

Good staff and very comfortable rooms

Reviewed January 25, 2023

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Dear Suhana Thank you very much for staying with us at Hotel Granvia Kyoto and for taking your precious time to write this review. We are very happy to know that you had a comfortable stay this time. We will continue to strive to improve our services and look forward to welcoming you to Hotel Granvia Kyoto when you visit Kyoto again. Best regards, Director of Rooms

Responded February 21, 2023
Hotel Granvia Kyoto
10.0
Exceptional
Po from Taiwan
Couple
Queen Room - Non-Smoking
Stayed 1 night in January 2023

Perfect”

Wonderful location, great food, and hospitable staff. Definitely leave nothing to be desired.

Reviewed January 13, 2023

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Dear Po Thank you very much for your recent stay at Hotel Granvia Kyoto. We would like to thank you again for your feedback regarding our location, food, and our staffs' service. We are more than happy to read your words "Definitely leave nothing to be desired". We are encouraged by your kind words and will continue to improve our services so that you will choose our hotel again when you come to Kyoto. We are looking forward to seeing you again soon. Best regards, Director of Rooms

Responded February 21, 2023
Hotel Granvia Kyoto
10.0
Exceptional
Helen from Australia
Solo traveler
Queen Room - Non-Smoking
Stayed 2 nights in December 2022

Great hotel very convenient”

Have stayed here many times. Great hotel, excellent staff and great location.

Reviewed December 22, 2022

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Dear Helen Thank you for your continued patronage of Hotel Granvia Kyoto. We are always striving to provide a service that will make our customers want to stay again, so it is our great honor that you choose us from among the many hotels in Kyoto every time. We will continue to do our best to further improve our services and continue to be the choice of our customers. Also, we hope you will visit Hotel Granvia Kyoto again when you come to Kyoto. We look forward to welcoming you back here soon. Best regards, Director of Rooms

Responded February 17, 2023
Hotel Granvia Kyoto
10.0
Exceptional
Nayan from India
Couple
Room Selected at Check-In - Smoking
Stayed 1 night in January 2023

Best in Kyoto ”

Best in all aspects….must stay here…don’t go for other hotels

Reviewed January 14, 2023

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Dear Nayan Thank you very much for staying at Hotel Granvia Kyoto and for your valuable feedback. We could not be more grateful for your kind words of praise, and we also relieved to hear that you are satisfied with your stay. With your kind words in mind, our entire staff will continue to work even harder to meet your expectations. We are looking forward to seeing you again soon. Best regards, Director of Rooms

Responded February 21, 2023
Hotel Granvia Kyoto
10.0
Exceptional
John from Philippines
Group
Standard Twin Room - Non-Smoking
Stayed 3 nights in January 2023

Nice and convenient”

Close to the train station and food shops in Kyoto Station.

Reviewed January 12, 2023

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Dear John Thank you for choosing to stay at Hotel Granvia Kyoto. There are a variety of restaurants in the Kyoto Station Building as well as in the hotel, so you can choose the one that best suits your taste and occasion. We will continue to strive to provide not only the convenience of our location but also provide services that satisfy our customers, and we look forward to welcoming you again in the future. Best regards, Director of Rooms

Responded February 21, 2023
Hotel Granvia Kyoto
9.6
Exceptional
Hong from Hong Kong SAR, China
Couple
Superior Tower View Twin Room - Non-Smoking
Stayed 3 nights in November 2022

Comfortable & Clean”

Stayed at Tower view superior twin room. Room size reasonable, clean and comfortable. Concierge service was excellent. Buffet breakfast not as good as pre-covid time yet acceptable.

Reviewed November 29, 2022

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Dear Hong Thank you for staying with us at Hotel Granvia Kyoto. Our concierge service is staffed by highly qualified personnel who are ready to assist you with your stay and travel needs. We are very happy that you were satisfied with our service. Our breakfast buffet follows the "Clean & Safe" hygiene standards and safety and sanitation measures so that you can enjoy your meal comfortably even under the COVID-19 situation. We ask our guests for their cooperation in disinfecting their hands with alcohol and wearing masks. We appreciate your understanding and look forward to welcoming you to Hotel Granvia Kyoto again soon. Thank you for your review. Best regards, Director of Rooms

Responded February 17, 2023
Hotel Granvia Kyoto
9.6
Exceptional
Sok from Australia
Family with young children
Standard Twin Room - Smoking
Stayed 1 night in January 2020

5-star hotel in Kyoto station”

So glad to have stayed here on our last day in Japan. Saw this hotel in my last visit to Japan and always thought of staying here. The hotel was clean, the room was spacious, bathrooms as well, and well stocked with amenities. The bed was so comfortable (after sleeping on tatami for the last 1.5 wks) and there were many little touches like night light etc. We also had a free upgrade from standard room (not sure to what grade, but it’s on the 14th floor), so much appreciated for that. Very convenient to go everywhere especially if you are going to use the rail a lot. Lots of places to eat around there too. Only thing is the pool is only for the “elite” guests or you have to pay 1100 yen. Wish I had stayed here longer to enjoy the hotel more.

Reviewed January 24, 2020

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10.0
Exceptional
Sze from Singapore
Couple
Superior Double - Non-Smoking
Stayed 3 nights in January 2020

Exceptional”

Great location and very convenient to travel around as it is located at the transportation hub although alittle pricey. Room is spacious and bathroom water pressure is good. From the hotel room can see directly the Kyoto Tower. Very recommended and will stay here again the next time we travel to Kyoto. Hotel also gave us chocolate as a gift for it was our anniversary which was a surprise and nice gesture.

Reviewed January 30, 2020

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Dear Sze Thank you for choosing at Hotel Granvia Kyoto at your important anniversary. We are pleased to hear that you were happy with the gift. Last summer, our Tower View Rooms have been renovated and you can enjoy the unique scenery.Thank you for your compliment about our room. We continually strive to improve our quality of service and I hope to welcome you back again very soon. Best regards, Director of Rooms

Responded April 02, 2020
Hotel Granvia Kyoto
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