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Grand Hyatt Tokyo
Grand Hyatt Tokyo
Grand Hyatt Tokyo
Grand Hyatt Tokyo
Grand Hyatt Tokyo
Grand Hyatt Tokyo
Grand Hyatt Tokyo

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8.7

Excellent

544 reviews

544 reviews

See map

8.9

Excellent

Location rating score

Excellent location - 150 meters from city center
Exceptional for walking
Walkable places
Maduro

10 m

Gucci

20 m

Myozenji Temple

80 m

West Walk

80 m

Mori Art Museum

100 m

Popular landmarks
Tokyo Tower

1.6 km

Shibuya Crossing

2.5 km

Meiji Jingu

3.2 km

Shinjuku Gyoen National Garden

3.4 km

Ginza

3.8 km

Closest landmarks
Mado Lounge

110 m

Roppongi Hills Bon Odori

120 m

Alta Classe CAPRI GUANTI

120 m

Superdeluxe

130 m

Heartland

140 m

Grand Hyatt Tokyo

6-10-3 Roppongi, Minato-Ku, Roppongi, Tokyo, Japan, 106-0032 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Roppongi part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

450 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment."

Facilities

Transport to airport

Valet parking

Complimentary WIFi in all rooms

Front desk [24-hour]

Swimming pool [indoor]

Exercise area

Luggage storage

Check-in/out [private]

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.0
Location rating8.9
Nearest airportHaneda Airport (HND)
Distance to airport13.1 km

Rooms available at Grand Hyatt Tokyo

Grand Executive King
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Diplomat Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite King
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Executive Twin Room
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
2 Twin Beds Deluxe
...
  • Room size: 55 m²/592 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
1 King Bed, Club Access, Premium
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Beds, Club Access
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Club Deluxe Twin
...
  • Room size: 55 m²/592 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
2 Twin Beds
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
1 King Bed, Club Access
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Grand Hyatt Tokyo have a hot tub?

A hot tub is one of the facilities available at Grand Hyatt Tokyo.

What time is check-in and check-out at Grand Hyatt Tokyo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt Tokyo?

Grand Hyatt Tokyo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1150 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Hyatt Tokyo has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Hyatt Tokyo?

Wake up to a great buffet breakfast at Grand Hyatt Tokyo. Adults can enjoy breakfast offered with an additional charge of 3736 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Grand Hyatt Tokyo?

Grand Hyatt Tokyo does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Grand Hyatt Tokyo?

The closest train, metro, or bus station is Roppongi Subway Station, 430 m away from Grand Hyatt Tokyo.

What restaurants are nearby Grand Hyatt Tokyo?

Grand Hyatt Tokyo’s neighborhood is Roppongi which includes popular restaurants such as China Room, The French Kitchen and Fiorentina.

What popular shopping places are close to Grand Hyatt Tokyo?

Located in the Roppongi area, Grand Hyatt Tokyo is close to great shopping choices like Roppongi Hills, Shop & Restaurant, West Walk and Starbucks.

What are popular attractions near Grand Hyatt Tokyo?

Grand Hyatt Tokyo’s location in the Roppongi neighborhood makes it close to famous attractions including Tokyo Tower, Zojo-ji Temple and Tokyo City View Observation Deck (Roppongihills).

What popular natural sightseeing spots are close to Grand Hyatt Tokyo?

Grand Hyatt Tokyo is located within Roppongi, which makes it conveniently close to natural sights including Momiji Valley.

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Explore the neighborhood

What people love about Grand Hyatt Tokyo

  • 10

    Exceptional

    "It was a good trip with this wonderful reception."

    Imogen

    |

    October 19, 2020

  • 8.8

    Excellent
    Spaciousness

    "Very nice hotel with big rooms."

    Daniel

    |

    December 20, 2019

  • 9.6

    Exceptional

    "Highly recommended hotel."

    Benison

    |

    November 12, 2018

Overall rating:

8.7

Excellent
544 reviews
Cleanliness
9.1
Facilities
8.8
Location
8.9
Read all reviews >
More about Grand Hyatt Tokyo

More about Grand Hyatt Tokyo

Grand Hyatt Tokyo

Take everything available in Tokyo with a comfort stay at Grand Hyatt Tokyo.
Have a hassle-free trip while enjoying the services and amenities offered by Grand Hyatt Tokyo. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Tokyo even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Grand Hyatt Tokyo guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Grand Hyatt Tokyo. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at Grand Hyatt Tokyo are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is Tokyo Tower, located 1.5 km away.

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Amenities and facilities
Excellent
Facilities

8.8

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Japanese
  • Korean
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Parking [paid]
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Bathtub
  • Complimentary drinking water
  • Hair dryer
  • Refrigerator
  • Shower
Food and dining
Breakfast options
  • American
  • Vegetarian
Restaurants on site

Restaurant

  • Menu: Buffet, A-la-carte
Location
6-10-3 Roppongi, Minato-Ku, Roppongi, Tokyo, Japan, 106-0032
Excellent
Location

8.9

Airports

  • Haneda Airport (HND)
    13.1 km 23 min drive
  • Narita International Airport (NRT)
    61.3 km 1.0 hour drive

Public transportation

  • Roppongi Subway Station
    440 m 6 min walk
  • Nogizaka Train Station
    790 m

Hospital or clinic

  • Japan Red Cross Medical Center
    1.1 km

Shopping

  • Ameyoko Shopping Street
    7.0 km

Convenience store

  • Lawson
    120 m

Cash withdrawal

  • ATM
    130 m 4 min walk
What's nearby

Popular landmarks

  • Tokyo Tower
    1.6 km
  • Shibuya Crossing
    2.5 km
  • Meiji Jingu
    3.2 km
  • Shinjuku Gyoen National Garden
    3.4 km
  • Ginza
    3.8 km
  • Tokyo Metropolitan Government Building observation room
    4.7 km
  • Ueno Park
    7.5 km
  • Asakusa
    8.5 km
  • Sensoji Temple
    8.7 km
  • Tokyo Skytree
    9.3 km

Nearby landmarks

  • Maduro
    10 m
  • Gucci
    20 m
  • Myozenji Temple
    80 m
  • West Walk
    80 m
  • Mori Art Museum
    100 m
  • Roppongi Hills Arena
    110 m
  • Roppongi Hills Art & Design Store
    110 m
  • Mado Lounge
    110 m
  • TOHO Cinemas Roppongi Hills
    110 m
  • Mori Arts Center Gallery
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1150 JPY

Extras

  • Breakfast charge (unless included in room price)3736 JPY

The property

  • Number of rooms 387
Property announcements

Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Bar and bussiness center is closed until further notice.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable.

The self-service buffet is resumed with precautionary measures in place.
Club guests may enjoy breakfast at The French Kitchen (2F), Mondays through Friday offering Breakfast Buffet and The Grand Club (10F), weekends and national holidays offering set menus and à la carte options.

Reviews of Grand Hyatt Tokyo from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.1
Facilities8.8
Location8.9
Service8.8
Value for money8.0
High score for Tokyo
Rating
9+ Exceptional (22)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (4)
<6 Below Expectation (4)
Time of the year
Mar - May (7)
Jun - Aug (10)
Sep - Nov (6)
Dec - Feb (11)
All guests (134)
All room types
All languages

Show reviews that mention 

Showing 34 verified guest comments
12
6.8
Good
YOKOTA from Japan
Business traveler
2 Twin Beds
Stayed 4 nights in February 2020

Bad Front desk and Duty Manager”

I'm stay for 4 nights in the Grand Hyatt Tokyo ( Twin Room ) first reservation is not under my name, and then they are allowed to me to check in and stay for 4 nights. And then I have next reservation for more 2 nights ( Grand Suite Room ), with also not under my name, and then they are don't allow me to check in. too bad, because the reservation is for me, anyway this my first time like this, I often using my college name on reservation and no problem at all. its better you stay another hotel for this bad staff service especially on the duty manager, I tell him about my first reservation is using another name, and he never want to hear good ( by phone on the room hotel ).

Reviewed February 25, 2020

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9.6
Exceptional
Warren from Singapore
Couple
1 King Bed
Stayed 3 nights in March 2018

Lovely stay”

A great hotel with excellent facilities - a very decent gym with a good sized swimming pool. Staff at the hotel were very helpful - We visited during the Sakura season, and concierge was most helpful in pointing out the best places to go for this seasonal attraction, along with making recommendations for food and reservations to our chosen places. There's no shortage of good food options near the hotel, and even a convenience store across the street, along with a medicine shop located closeby. The hotel is also located near a train stop. Highly recommended!

Reviewed April 30, 2018

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9.6
Exceptional
Benison from Philippines
Family with young children
2 Twin Beds
Stayed 9 nights in October 2018

5 Star Hotel”

One of the best hotel in Tokyo. Quality and 5 Star service.

Reviewed November 12, 2018

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10.0
Exceptional
Hayley from Australia
Couple
1 King Bed
Stayed 2 nights in January 2018

Perfect”

Staff were amazing, rooms were super spacious and close to public transport. We were the only people in the hot tub and pool both times we went there.

Reviewed April 18, 2018

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9.2
Exceptional
Earl from Australia
Family with teens
1 King Bed
Stayed 3 nights in January 2019

Fantastic service ”

Whilst not as luxurious and sophisticated as the Peninsula , Shangri la or MO it certainly compared on gratious service and facilities. The more suburban feel of Reppongi was a refreshing change to staying in Maranouchi/Ginza area and offered convenient access to neighbouring areas like Akasak,Shibuya and Omotosanda, All in all a nice stay

Reviewed January 06, 2019

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10.0
Exceptional
paul from United States
Business traveler
1 King Bed
Stayed 2 nights in July 2017

Excellent but....”

the ONLY coffee in the room is nescafe instant coffee. seriously, get nespresso.

Reviewed July 23, 2017

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8.8
Excellent
Daniel from Thailand
Business traveler
1 King Bed
Stayed 2 nights in June 2019

Excellent hotel”

Very nice hotel with big rooms.

Reviewed December 20, 2019

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10.0
Exceptional
Robert from United States
Business traveler
Grand Suite King
Stayed 2 nights in February 2018

Can’t go wrong with hyatt”

Bar is always hopping and you can enjoy a cigar — rooms great

Reviewed October 06, 2018

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9.6
Exceptional
Benison from Philippines
Couple
1 King Bed
Stayed 5 nights in August 2018

Good location”

highly recommended hotel.

Reviewed November 12, 2018

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10.0
Exceptional
Imogen from Ireland
Couple
2 Twin Beds Deluxe
Stayed 1 night in October 2020

Beautiful Hotel”

It was a good trip with this wonderful reception. Good stuff. Thanks

Reviewed October 19, 2020

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6.8
Good
Natsuko from Japan
Couple
2 Twin Beds
Stayed 1 night in February 2020

Premium facility with non premium service ”

Seems the hotel thinks Agoda customers are beneath their level.

Reviewed February 11, 2020

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9.2
Exceptional
osamu from Japan
Couple
2 Twin Beds
Stayed 1 night in April 2020

設備充実”

エスプレッソ 風呂🛀広い Drink Food

Reviewed April 26, 2020

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6.0
Hard from Hong Kong SAR, China
Couple
1 King Bed Deluxe
Stayed 2 nights in September 2018

Above average”

A bit expensive and yet required client add money to upgrade for room

Reviewed September 07, 2018

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2.0
Prizky from United Kingdom
Business traveler
Diplomat Suite
Stayed 26 nights in February 2021

gg”

gg

Reviewed February 25, 2021

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2.0
Prizky from United States
Couple
2 Twin Beds, Club Access
Stayed 27 nights in February 2021

b”

b

Reviewed February 24, 2021

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10.0
Exceptional
AKEMI from Japan
Family with teens
2 Twin Beds, Club Access
Stayed 1 night in May 2022

120%リラクゼーション”

クラブフロアの利用が出来る宿泊プランにしてました。チェックイン時に、ホテルスタッフさんに案内され、遠くにですが富士山が見え旅のスタートからテンションが上がりました。プールもお風呂もサウナも気持ち良く、ホテルライフを堪能させて頂きました。

Reviewed May 15, 2022

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10.0
Exceptional
OYAIDE from Japan
Solo traveler
1 King Bed
Stayed 2 nights in April 2022

とても快適”

外の音がほぼせず、部屋も広く天井も高い。セキュリティーも万全で、エレベーターが9機?はありほとんど人と出くわさなかった。とても素敵なホテル!

Reviewed April 05, 2022

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10.0
Exceptional
Yumi from Japan
Couple
1 King Bed
Stayed 4 nights in December 2021

Exceptional”

素晴らしかった

Reviewed January 02, 2022

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10.0
Exceptional
MINORU from Japan
Couple
1 King Bed
Stayed 1 night in April 2021

最高のサービス”

スタッフ全員が挨拶・笑顔等を徹底しておりチェックインからチェックアウトまで最高のホスピタリティとサービスでした。部屋の設備も申し分ないです。朝食は感染対策を十分されていてビュッフェスタイルでいただきました。料理・スタッフ・サービスとても素晴らしかったです。また泊まりたいです。

Reviewed April 14, 2021

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8.0
Excellent
YOSHIYUKI from Japan
Couple
1 King Bed
Stayed 1 night in June 2020

突然の宿泊”

前日の深夜に予約しました。一緒に待ち合わせたパートナーと会うのは3か月ぶり。翌週には、仲間と会う予定で電話していた時に、素敵な心地良いところで会いたい、六本木にあるワインショップで飲みたいと話しながら予約しました。 移動はタクシーなど、それなりに配慮して宿泊を楽しみました まだまだ、気をつけるのは必要ですがこれからも可能な範囲で動きたいと思っています。

Reviewed June 29, 2020

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12
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