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Grand Hyatt Singapore
Grand Hyatt Singapore
Grand Hyatt Singapore
Grand Hyatt Singapore
Grand Hyatt Singapore
Grand Hyatt Singapore
Grand Hyatt Singapore

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8.8

Excellent

2,246 reviews

2,246 reviews

See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Brix

30 m

Sunny Books

50 m

Far East Plaza

70 m

Mohan's Custom Tailors

70 m

Exotic Tattoo

70 m

Popular landmarks
Orchard Road

780 m

Singapore Botanic Gardens

2.1 km

National Orchid Garden

2.1 km

Chinatown

3.1 km

Singapore Flyer

3.9 km

Closest landmarks
Cutis Medical Laser Clinics

110 m

Scotts Square

130 m

Tangs Plaza

160 m

Tang Plaza

160 m

escentials

160 m

2022

Grand Hyatt Singapore

10 Scotts Road, Orchard, Singapore, Singapore, 228211 - See map

Get the added peace of mind that comes with SG Clean, when you book a stay here. Strategically situated in Orchard, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. This 5-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Sparkling clean

270 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Inside city center

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Facilities

Front desk [24-hour]

Luggage storage

Restaurants

Laundry service

Concierge

Dry cleaning

Currency exchange

Elevator

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money8.2
Location rating9.4
Nearest airportSeletar Airport (XSP)
Distance to airport12.8 km

Rooms available at Grand Hyatt Singapore

Excellent
Room comfort & quality

8.8

1 King Bed
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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2 Twin Beds
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
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Grand Corp Suite
...
  • Room size: 128 m²/1378 ft²
  • City view
  • 1 king bed
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Grand Duplex Suite
...
  • Room size: 128 m²/1378 ft²
  • City view
  • 1 king bed
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Economy King Room
...
  • Room size: 29 m²/312 ft²
  • City view
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Club King Room
...
  • Room size: 54 m²/581 ft²
  • City view
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Grand Deluxe 2 Bedroom
...
  • Room size: 72 m²/775 ft²
  • City view
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Club Twin Room
...
  • Room size: 54 m²/581 ft²
  • City view
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Economy Room
...
  • Room size: 29 m²/312 ft²
  • Shower
  • 1 king bed
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Twin Room Club Access
...
  • Room size: 54 m²/581 ft²
  • Shower
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Grand Hyatt Singapore?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at Grand Hyatt Singapore?

There's an additional charge of 52.97 SGD for adults and 24 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Hyatt Singapore?

Grand Hyatt Singapore features 2 on-site restaurants for your dining convenience.

Can business events be hosted at Grand Hyatt Singapore?

All available venues come in different styles and sizes and can accommodate up to 2200 people.

What is the closest train, metro, or bus station to Grand Hyatt Singapore?

The closest train, metro, or bus station is Orchard MRT Station, 270 m away from Grand Hyatt Singapore.

What restaurants are nearby Grand Hyatt Singapore?

Grand Hyatt Singapore’s neighborhood is Orchard which includes popular restaurants such as Hard Rock Café, Fat Cow and The Line.

What popular shopping places are close to Grand Hyatt Singapore?

Located in the Orchard area, Grand Hyatt Singapore is close to great shopping choices like Orchard Road, Far East Plaza and Mohan's Custom Tailors.

What are popular attractions near Grand Hyatt Singapore?

Grand Hyatt Singapore’s location in the Orchard neighborhood makes it close to famous attractions including Singapore Botanic Gardens, National Orchid Garden and National Museum of Singapore.

What popular natural sightseeing spots are close to Grand Hyatt Singapore?

Grand Hyatt Singapore is located within Orchard, which makes it conveniently close to natural sights including Emerald Hill, Raint Tree Samanea saman and Yellow Flame Tree (Peltophorum pterocarpum).

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Explore the neighborhood

What people love about Grand Hyatt Singapore

  • 10

    Exceptional
    Breakfast

    "The only hotel with great halal breakfast!"

    Nur

    |

    September 16, 2022

  • 9.6

    Exceptional

    "Really an amazing experience here."

    Zara

    |

    September 5, 2022

  • 8

    Very good

    "If you looking for a hotel in the orchard area, this hotel is a save choice."

    Andreas

    |

    September 3, 2022

Overall rating:

8.8

Excellent
2,083 reviews
Cleanliness
9.0
Facilities
8.7
Location
9.4
Read all reviews >
What travelers say they love:
Still one of the best hotel to stay in Orchard area.
maswinto from Indonesia
Family with older children
More about Grand Hyatt Singapore

More about Grand Hyatt Singapore

Grand Hyatt Singapore

You'll love the exceptional convenience during your stay at Grand Hyatt Singapore, located right in the heart of the city center, with an easy access to everything in Singapore.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Grand Hyatt Singapore. You'll have no problem planning out your days and transportation needs with front desk services including concierge service and luggage storage. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Grand Hyatt Singapore.
Rooms at Grand Hyatt Singapore are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains. The hotel's in-room entertainment is second to none, with in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


Dining and things to do

Throughout your stay, choose from a variety of delicious dining options at the hotel.


Around the property

While in Singapore, take some time to venture outside of Grand Hyatt Singapore. Tourists travel from around the world to see Singapore Flyer, which is an easy visit just 3.8 km away. You're sure to want to visit Sands Skypark Observation Deck located 3.9 km away, among the most sought-after photographs for anyone visiting Singapore.

Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

44 mentions

Breakfast

39 mentions

Food & Dining

32 mentions

Swimming Pool

20 mentions

Languages spoken

  • English
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Spanish
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!

Dining, drinking, and snacking

  • Restaurants

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Elevator
  • Laundry service
  • Luggage storage
  • Smoking area

Access

  • Front desk [24-hour]
  • Pets allowed
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Location
10 Scotts Road, Orchard, Singapore, Singapore, 228211
Exceptional
Location

9.4

Airports

  • Seletar Airport (XSP)
    12.8 km 19 min drive
  • Singapore Changi Airport (SIN)
    18.8 km 25 min drive

Public transportation

  • Orchard MRT Station
    280 m 4 min walk
  • Somerset MRT Station
    910 m

Hospital or clinic

  • Cutis Medical Laser Clinics
    110 m 4 min walk

Shopping

  • Orchard Road
    780 m 12 min walk

Convenience store

  • 7 Eleven
    110 m 5 min drive

Cash withdrawal

  • ATM
    90 m 4 min walk
What's nearby

Popular landmarks

  • Orchard Road
    780 m
  • Singapore Botanic Gardens
    2.1 km
  • National Orchid Garden
    2.1 km
  • Chinatown
    3.1 km
  • Singapore Flyer
    3.9 km
  • Sands Skypark Observation Deck
    3.9 km
  • Cloud Forest
    4.5 km
  • Gardens By The Bay East
    4.6 km
  • Night Safari
    11.7 km
  • Singapore Zoo
    11.8 km

Nearby landmarks

  • Brix
    30 m
  • Sunny Books
    50 m
  • Far East Plaza
    70 m
  • Mohan's Custom Tailors
    70 m
  • Exotic Tattoo
    70 m
  • The Attic
    90 m
  • DFS Galleria
    100 m
  • Pacific Plaza
    100 m
  • That CD Shop
    100 m
  • T Galleria By DFS, Singapore
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)52.97 SGD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of restaurants2
  • Room voltage220
Property announcements

A New Chapter of Iconic Experiences, Coming Soon – Building on more than five decades of creating grand experiences and unforgettable celebrations in Singapore, Grand Hyatt Singapore embarked on a two-year transformation in October 2021 to herald a bold future filled with more iconic moments. For the next stage of the renovation, the hotel is completely closed from 19 September 2022.

Terrace Wing and its facilities will re-open in early Q2 2023 while guestrooms in Grand Wing will open in late 2023. Accommodation bookings for 2023 will be available once the hotel’s reopening date has been confirmed.

Reviews of Grand Hyatt Singapore from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.7
Location9.4
Room comfort and quality8.8
Service8.8
Value for money8.2
High score for Singapore
Rating
9+ Exceptional (467)
8-9 Excellent (191)
7-8 Very Good (162)
6-7 Good (50)
<6 Below Expectation (62)
Time of the year
Mar - May (196)
Jun - Aug (271)
Sep - Nov (188)
Dec - Feb (277)
All guests (2,083)
All room types
All languages

Show reviews that mention 

Showing 932 verified guest comments
12345
10.0
Exceptional
Ngoc from Vietnam
Family with teens
1 King Bed
Stayed 1 night in April 2022

Great Location- Great Customer Service ”

Great location and easy walking distance to restaurants and Orchard shopping malls. The hotel was excelent as expected for the 5 stars and category. Great customer service at the receptionist desk. Ms Ariana is quite helpful and supportive. All of our rooms were upgraded to make wonderful trip. Very impressive with their customer service. My brother dropped the wallet at the lobby, and the staff at the concierge found and returned it to us. (sorry that I lost his name card). We do appreciate it. Thanks Customer service Manager for her quick action and respond. All hotel staff go above and beyond to make our stay comfortable. Great staff, great customer service. Grand Hyatt Singapore is our choice when we come back Singapore in July.

Reviewed May 06, 2022

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10.0
Exceptional
Ghazi from Singapore
Family with young children
1 King Bed
Stayed 2 nights in July 2020

A Great First Stay”

Stayed at the Grand Hyatt for the first time for a 2 night staycation. Arrived at 3p.m. but was told the room was not ready. We were brought to Scotts Lounge to wait. We enjoyed the high tea there while waiting for the room. At 3.45pm front desk staff brought out room key card to us. Was pleasantly surprised that the high tea was complimentary. We were also upgraded to the Corporate Suite which was 108sqm! Room was huge! Wifi was good, bathroom was spacious with a shower and bathtub. There was even a proper kitchenette. Breakfast was also complimentary. Just order from the menu and food will be served to you. Food was really good. My wife and I really enjoyed ourselves. On the 2nd day called Guest Services for extra bottled water and bath towels and it was brought to the room after 10 minutes. Staff were polite and professional. Location of Grand Hyatt is also great, walking distance to most malls. Will definitely stay again if I can get a good deal.

Reviewed July 22, 2020

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9.6
Exceptional
Irwan from Singapore
Family with teens
Stayed 2 nights in July 2020

It was a staycation to celebrate our 19th Anniversary.”

We booked ourselves the grand two bedroom deluxe for our three children and ourselves. We were checked in at 330pm a bit late to our room because of the thorough cleaning due to covid which we understood. And because of that, Mavie allowed us to check out a bit later. I think that is very sweet of her. Little did we know that the staffs had arranged a surprise cake for our Anniversary in our room. From the minute we arrived our room until we leave the hotel, it was a very pleasant experience for our whole family. All the staffs from Hyatt did a very good job. We had amazing spread of delicious breakfast at Straits Kitchen. The staffs there include Yen Peng,Paul,Shirl and Mike were very attentive to our needs. We especially want to highlight Ms Yen Peng here. I feel that her hard work,her constant care in serving us the two days of breakfast needs to be applaud. Great job to all the chefs for all the delicious,fresh and hot meals that we had. Our rooms was always clean. The pool was a delightful place to just relax and unwind. It was not crowded at all. I think the policy of 5 persons in the pool at one time is safe at this period. And lastly to the concierge staffs who helped us to get our ride home so we didn’t have to wait long. THANK YOU GRAND HYATT for making our 19th Anniversary a great experience. We highly recommend Grand Hyatt for everyone.

Reviewed July 23, 2020

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10.0
Exceptional
Mariana from Singapore
Couple
1 King Bed
Stayed 1 night in November 2020

It was alright ”

Reached at 4pm and there was a long queue. Was told that the room wasn't ready. An hour later, they decided to give us a free upgrade. Room was super nice and clean. The next morning, we decided to sleep in and skipped breakfast but there were some drilling that made us woke up pretty early. Went down to the lobby and told the customer service our experience with them since yesterday. Customer service person was fast to rectify the matter. Drilling stopped and we were given a late check out till 4pm.

Reviewed December 06, 2020

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10.0
Exceptional
KW from Indonesia
Family with teens
Stayed 5 nights in February 2019

Excellent in everything ”

A superb friendly services from all the staffs from the front door to the housekeeper, it still maintains its 5 star quality very nicely, the room size is unlike the new hotels in SG & the cleanliness is extraordinaire. The buffet in the restaurant is halal. The only thing is that the pool is on the next building so you have to go down & go across through the mini garden. But overall if you are considering a 5* hotel in orchard better choose this one.

Reviewed February 21, 2019

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10.0
Exceptional
Nur from Singapore
Couple
1 King Bed
Stayed 4 nights in October 2020

Best customer service!”

From Day 1 our journey from checking in till now was pretty smooth and fast. They upgraded our room since it was our 2nd Anniversary celebration. They even surprised us with a mini cake for a start. Room was huge and clean. The aircon was working perfectly fine. Breakfast was sumptous and they were very helpful and polite. Overall, it was the best hotel so far in Singapore. Will definetely return again.

Reviewed October 29, 2020

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10.0
Exceptional
Mateen from Singapore
Family with young children
1 King Bed
Stayed 1 night in October 2021

Best Staycay!”

We checked in on 29th Oct 2021, Friday and checked out the next day. Even though the pool was closed due to renovations on the other wing of the hotel, the coziness of the room was absolute pure bliss. The reception host, Shafiqah really made our stay at Hyatt a memorable one. She upgraded our room and prepared some colouring kits for my son as we were celebrating his birthday during this stay. Her thoughtfulness and kindness really shone through. I am an hotelier myself and such employees are really hard to come by especially during this pandemic. A really nice hotel to chill away. With plenty of F&B options within a stone’s throw away. My family really enjoyed our time here. The Grand Hyatt Singapore is truly a gem in Orchard Road.

Reviewed October 31, 2021

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10.0
Exceptional
Kelly from Singapore
Group
1 King Deluxe
Stayed 1 night in July 2019

Perfect for proposal”

Booked this hotel for my cousin’s proposal and the hotel was very kind to decorate the bed with swans made from towel and fresh rose petals. The room was spacious and our family had a successful proposal! The staffs were also very friendly and helpful. Though the toilet lights couldn’t be on and we were told that it requires a longer time to fix. We told the staff it’s alright and they can fix it when we check out instead as we didn’t want to waste the time for the hotel stay. Overall very satisfied with their the room and service! This room is perfect.

Reviewed August 01, 2019

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10.0
Exceptional
Nur from Singapore
Group
Stayed 1 night in August 2020

The First, But Definitely Not The Last”

First time staying in Grand Hyatt and it was an amazing first time experience as I was greeted by the friendly and good looking Concierge named Aqid. Followed by the very helpful and beautiful Front Desk Officers, Catherine & Bernice, who assisted me with a smooth check-in without any fuss. We were also given a complimentary anniversary amenities that comes with high quality chocolates, delicious cookies and a card wishing us a blissful marriage. It's not a mistake to choose Grand Hyatt to staycay over the long weekends. Would definitely recommend my friends and relatives to staycay here in the future and I would be more than glad to return back here with my husband.

Reviewed August 11, 2020

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10.0
Exceptional
Hassan from Singapore
Family with young children
1 King Bed
Stayed 2 nights in September 2020

Excellent service from staff.”

This is our 2nd stay here and this time its for my wife's birthday staycation. And the staff always never fails us. This time we would like to highlight Mandy from the front desk. Amazing service from her and she ensured my wife had a wonderful birthday. Hopefully Grand Hyatt Singapore takes notice of this. But nevertheless, every staff from the front door to housekeeping is wonderful here in Hyatt. We will definitely return again! And my kids also love it here. Plus point is the breakfast is halal!

Reviewed September 18, 2020

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10.0
Exceptional
Rose from Singapore
Family with young children
1 King Bed
Stayed 3 nights in December 2021

Exceptional”

I had the best ever staycation in 6-9Dec 2021 to celebrating my 36th wedding anniversary at this hotel and get a small cake fm them. And I got upgraded also to big room fm Staff name Mr Jeffry. He very helpful and firendly and he help to booked for me breakfast for 2 on my last day. And I wanted purchase a birthday cake fm the straight kitchen on last minutes but Mr Shahril instead gv us a complementary cake fm them. Thank you Mr Sharil😊 The hotel is lucky to have sucha excellent staff!! Definitely a pleasant stay and would return again.

Reviewed December 08, 2021

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10.0
Exceptional
Shiuan from Singapore
Couple
Stayed 1 night in July 2020

One of the best stays ”

I booked a grand deluxe room with the idea to celebrate my girlfriend’s belated birthday. The staff at the reception counter, Mandy, knowing that I was trying to surprise my gf, gave me surprise instead by giving me an upgrade to a corporate suite and we loved the room so much, it was beautiful. Mandy was also very helpful in helping me make the surprise successful. All it all, service was top notch and the rooms and amenities were beautiful. Would definitely be back here in the future

Reviewed July 28, 2020

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10.0
Exceptional
Steve from Singapore
Solo traveler
1 King Bed
Stayed 2 nights in August 2020

Best Hotel for staycation!!!”

I love the location of this hotel because it is located in the middle of the city and conveniently to access all the shopping malls around Orchard area. Hotel is very comfortable to stay and cleanliness is on top of the standard. Highly recommended and I absolutely will come back to stay again!!!

Reviewed August 16, 2020

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10.0
Exceptional
David from Australia
Solo traveler
Club King Room
Stayed 1 night in November 2020

Ms Anna Briones”

I rewarded my PA for the hadr work she has done during 2020 and she told me she was treated like a Princess. From the Concierge, Reception staff, Pool staff and the Executive Lounge staff she was treated warmly and courteously and had a wonderful experience. Thank you and your staff for their service and for making Anna, with the Pink hair, have a wonderful experience. Yours Sincerely, David Carnell

Reviewed November 17, 2020

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10.0
Exceptional
Muhammad from Singapore
Group
1 King Bed
Stayed 1 night in September 2020

Awesome Stay!”

Booked a 1 King Room for 2d1n to celebrate my friend and I long overdue birthday staycay. Syafiqah, who helped us with the check-in was very professional in her job. She was kind to upgrade our room to 1 King Deluxe. We thank you for that. Room was big and cosy. The breakfast was something new for us because it is Ala carte. Delicious food! Overall it was an awesome stay! Thank you!

Reviewed September 18, 2020

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10.0
Exceptional
Tracey from Australia
Group
2 Twin Beds
Stayed 2 nights in August 2019

Strongly Recommend”

If you are looking for a warm, personal and welcoming place to stay, Grand Hyatt is for you. I have loved every experience i had with Grand Hyatt. The whole stay was amazing. I generally would not book to stay with the same hotel again because I'd like to experience as many places as possible. but if i return to singapore, i will at least book a one night stay with them no matter what. i will definitely recommend Grand Hyatt Singapore to all my family and friends.

Reviewed September 02, 2019

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10.0
Exceptional
Ain from Singapore
Family with young children
1 King Bed
Stayed 1 night in March 2019

Best place for staycation”

Pros: Food was halal be it at Straits Kitchen or room service. Room was well maintained but look quite old and need to be revamped. Location is the best to access most of the shopping malls. My kids loves the hotel stay and food at Straits Kitchen. Cons: Waited quite long for prayer mat and clothes and then they said do not have enough due to VIPs taken all of it. Should stock up more next time.

Reviewed March 19, 2019

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10.0
Exceptional
Muhammad from Singapore
Family with young children
1 King Bed
Stayed 2 nights in December 2020

Complient staff and good service”

I would like to thank the staff angela,zie and shanel for assisting in the check in yesterday. Even though it was a long wait for almost 2hra.the team quickly do a service recovery by upgrading the room and compliementry breakfast for my kid who is celebrating his birthday yesterday. I would also thank the team from grand hyatt for the birthday cake suprise for my kid. Well done team grand hyatt

Reviewed December 20, 2020

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10.0
Exceptional
Luka from Serbia
Solo traveler
1 King Bed
Stayed 4 nights in June 2019

Great value for money”

The hotel is located right off Orchard Road, the main shopping district. The rooms are large and beautiful, with marble bathrooms. Housekeeping and service is excellent, while the pool area is very nice and gives a real sense of the tropics. For the rate, I would highly recommend this hotel. One of the best ones I've stayed in Singapore, and I have been to many.

Reviewed June 23, 2019

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10.0
Exceptional
Janet from Singapore
Couple
1 King Bed
Stayed 2 nights in March 2020

superb service ”

Despite the virus situation, the staff in grand Hyatt are all there to make sure that everyone is safe and healthy. To keep their customers all happy. As it was my partner’s birthday, they also manage to give us a free upgrade of room and a birthday cake. My partner was so impressed and surprised by their sweet touch. Thank you grand Hyatt.

Reviewed March 30, 2020

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