Cet établissement est très demandé !
9 voyageurs ont réservé aujourd'hui.
Swiss-Belhotel Harbour Bay
4 étoiles sur 5
Jl. Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam, Indonésie - VOIR SUR LA CARTE
Chambres luxueuses avec vue sur la ville ou la piscine, services exceptionnels pour les clients et accès facile au Swiss-Belhotel Mall et au terminal de ferry de Harbour Bay pour deux voyageurs. Attractions à proximité et installations de réunion disponibles pour un séjour mémorable. Immergez-vous dans l'environnement paisible de Batu Ampar, île de Batam. Savourez un délicieux petit-déjeuner, détendez-vous au bord de la piscine intérieure ou offrez-vous un moment de détente au salon sur place. Les chambres luxueuses sont équipées de la climatisation, d'un coffre-fort dans la chambre, d'une connexion Wi-Fi gratuite et d'articles de toilette haut de gamme. Profitez des services de visite gratuits pour explorer des sites à proximité tels que le centre commercial Nagoya Hill, le centre commercial Harbour Bay et le centre commercial Diamond City. Découvrez le mélange parfait de commodité et de confort au Swiss-Belhotel Harbour Bay. [Certains contenus peuvent être assistés par l'IA générative ; des inexactitudes peuvent survenir]
Points forts
Équipements
Réception 24h/24
Navette aéroport
parking
Service de navette
piscine intérieure
spa
Wi-Fi gratuit dans toutes les chambres
check-in/-out express
Hôtel neuf en tous points performant”
J’ai aimé cet hôtel tout neuf, bien agencé, très propre, doté d’une belle ergonomie. Le personnel est charmant et dévoué. Le petit déjeuner (inclus dans le prix) est super à tous points de vue J’ai invité des amis, le repas était copieux, la cuisine raffinée et les prix raisonnables. à quelques mètres un mall avec tout ce qu’on peut désirer, un peu plus loin en bord de mer, des restaurants de sea food supers. Que dire de plus, sinon qu’il est un peu excentré de Nagoya (mais est-ce vraiment un point négatif ?) Alors, rien que des bons points…
Top notch location, cleanliness, service and breakfast”
I have been to Swissbel for a couple of times. It's only a 5 to 10 mins walk from Harbourbay Ferry terminal which is extremely convenient for us. Taking a grab to nagoya hill is very convenient and cheap as well. the grab drivers are always surrounding the hotel. The hotel has a small pool, sauna and a gym as well. It's also 5 to 10 mins walking distance from Wey Wey seafood.. and other restaurants. We booked into the deluxe room realizing there isn't any bathtubs so we asked for an upgrade, paid additional and got upgraded. The breakfast is exceptional, the spread is really good :) will definitely come back to stay.
Dear Ms. Kerrie, Warmest Greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience and choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation. We are really delighted to receive your feedback and we look forward to welcoming you back again on your next coming to Batam. With kind regards, The Management
Excellent Facility and Great staff”
Value for money and great location. I stayed for a day and it was very pleasant experience - the room cleanliness / room amenities as well as the restaurant for morning breakfast. The front staff were great and their hospitality is commendable especially the staff named Frischa. She went to extend to check with me when the card was not working and followed up whether all good or not. Definitely will visit again and will recommend t hotel
Dear Mr. Constan, Warmest Greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience and choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation. We are really delighted to receive your feedback and we look forward to welcoming you back again on your next coming to Batam. With kind regards, The Management
Swiss-Belhotel Harbour Bay”
I recently booked a Deluxe Superior room at Swiss-Belhotel Harbour Bay in Batam for my brother. The feedback I received from him during his stay was quite negative. While there were some positive aspects to my stay, there were also several areas that need improvement. The hotel is conveniently located near Batam Harbour Bay, which is great for those arriving by ferry and looking to explore nearby shopping areas and attractions. The room he stayed in though spacious and comfortable there were a few minor issues with room maintenance. Unfortunately, the overall service during his stay was somewhat disappointing. While the staff were polite, the responsiveness and efficiency were lacking. I encountered delays in [insert any specific issues, such as room service or check-in/check-out processes], and there were instances where his requests were not handled as promptly as expected. The cleanliness of the room and common areas was generally acceptable, though there were a few areas that could have been better maintained. The housekeeping staff did their best, but there were moments when the standards fell short. Given the overall experience, he felt that the hotel was somewhat overpriced for the level of service provided. The location and amenities are good, but the service issues impacted the overall value. The primary area for improvement is definitely the service. Enhancing staff responsiveness and addressing service delays would significantly improve the guest experience. Swiss-Belhotel Harbour Bay has potential, but his recent stay was marred by service issues that overshadowed the positives. I hope the management takes note of these concerns to enhance the overall guest experience. For now, he would recommend considering other options if high-quality service is a priority.
Dear Mr. Jamsari, Thank you for your recent stay with us at Swiss-Belhotel Harbour Bay Batam and taking the time to provide detailed feedback about your recent stay at Swiss-Belhotel Harbour Bay Batam. We are pleased that you found our location convenient and that the room was spacious and comfortable. However, we deeply regret that there were issues with room maintenance, service responsiveness, and cleanliness that impacted the overall experience. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you and your brother back in the future and to provide an experience that better reflects the high standards we strive for. Regards, Danang Aprianto Front Office Manager
Great Service & Hospitality”
I recently stayed at Swis-Belhotel Harbour Bay and was really impressed by the excellent service. The team at the front desk, front office, and restaurant made our stay enjoyable and comfortable. A special thanks to Miss Maya, the Guest Relations Officer, whose thoughtful and attentive service truly stood out, it's rare to encounter such dedication. I highly recommend this hotel for its outstanding service and hospitality.
Dear Mr. Raja, Thank you for choosing Swiss-Belhotel Harbour Bay and for your wonderful feedback. We are thrilled to hear that you had an enjoyable and comfortable stay at Swiss-Belhotel Harbour Bay. It’s especially heartwarming to know that our front desk, front office, and restaurant teams helped make your experience memorable. We greatly appreciate your special recognition of Maya's exceptional service. We truly value your recommendation and look forward to welcoming you back for another fantastic stay in the future. Warm regards, Management Team