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Conrad Tokyo
Conrad Tokyo
Conrad Tokyo
Conrad Tokyo
Conrad Tokyo
Conrad Tokyo
Conrad Tokyo

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8.9

Excellent

1,250 reviews

1,250 reviews

View9
Housekeeping4
Food & Dining3
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Hayao Miyazaki's Nippon Television Giant Clock

120 m

NTV Souvenir Shop

180 m

Nittele Tower

180 m

SIO-SITE

180 m

The Dentsu Shiki Theatre, UMI

240 m

Popular landmarks
Ginza

1.1 km

Tokyo Tower

1.5 km

Shinjuku Gyoen National Garden

5.3 km

Shibuya Crossing

5.5 km

Meiji Jingu

5.8 km

Closest landmarks
Shiodome City Center

280 m

Hama Rikyu Gardens

330 m

Panasonic Shiodome Museum

330 m

The Old Shimbashi Station Railway History Exhibition Hall

340 m

Wing Shimbashi

350 m

Conrad Tokyo

1-9-1, Higashi-Shinbashi, Minato-Ku, Ginza, Tokyo, Japan, 105-7337 - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Strategically situated in Ginza, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Tokyo

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Hilton CleanStay

Clean and Ready for you

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Exercise area
Swimming pool [indoor]

Facilities

Transport to airport

Valet parking

Front desk [24-hour]

Check-in/out [express]

Swimming pool [indoor]

Exercise area

Luggage storage

Spa

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.5
Location rating8.7
Nearest airportHaneda Airport (HND)
Distance to airport12.8 km

Rooms available at Conrad Tokyo

Exceptional
Room comfort & quality

9.4

Twin Executive Suite City
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 single bed
Enter dates to see prices
King Executive Suite Bay Corner
...
  • Room size: 85 m²/915 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
King Executive Suite Bay View
...
  • Room size: 72 m²/775 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
King Executive Room Bay View
...
  • Room size: 48 m²/517 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Twin Executive Room Bay View
...
  • Room size: 48 m²/517 ft²
  • Ocean view
  • 2 double beds
Enter dates to see prices
Two Bedroom Deluxe Suite
...
  • Room size: 160 m²/1722 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Twin Executive Suite Bay View
...
  • Room size: 72 m²/775 ft²
  • Bay view
  • 1 single bed
Enter dates to see prices
Twin Suite City
...
  • Room size: 72 m²/775 ft²
  • City view
  • 2 double beds
Enter dates to see prices
King Suite Bay View
...
  • Room size: 72 m²/775 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
King Deluxe Suite Bay View
...
  • Room size: 130 m²/1399 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Conrad Tokyo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Conrad Tokyo?

Conrad Tokyo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3200 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Conrad Tokyo has a car park available for guests. Parking is available for a fee of 3000 JPY per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Conrad Tokyo?

Start your mornings right, with the continental and buffet breakfast options offered at Conrad Tokyo. Adults can enjoy breakfast offered with an additional charge of 5000 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Conrad Tokyo?

Conrad Tokyo features 5 on-site restaurants for your dining convenience.

What is the smoking policy at Conrad Tokyo?

Conrad Tokyo does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Conrad Tokyo?

The closest train, metro, or bus station to Conrad Tokyo is Yurikamome Shiodome Train Station, 80 m away.

What restaurants are nearby Conrad Tokyo?

Conrad Tokyo’s neighborhood is Ginza which includes popular restaurants such as Cerise, Echigo Hizomen Mujinzo Shidomeya and Satodori Sankei Pedi Shiodome.

What popular shopping places are close to Conrad Tokyo?

Located in the Ginza area, Conrad Tokyo is close to great shopping choices like Nittele Tower, Caretta Shiodome and Shiodome City Center.

What are popular attractions near Conrad Tokyo?

Conrad Tokyo’s location in the Ginza neighborhood makes it close to famous attractions including Ginza, Hama Rikyu Gardens and Tsukiji Jogai Market.

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See map

Explore the neighborhood

What people love about Conrad Tokyo

  • 10

    Exceptional

    "Will definitely come back the next time we are in Tokyo."

    Esti

    |

    July 21, 2022

  • 9.6

    Exceptional
    Location

    "I like the location Shiodome, walking distance to Ginza but far enough that you could still take a taxi back without fuss."

    Merisa

    |

    December 25, 2019

  • 9.2

    Exceptional
    Staff 

    "The staff are excellent, and go above and beyond with helping me."

    Alexander

    |

    December 2, 2019

Overall rating:

8.9

Excellent
1,250 reviews
Cleanliness
9.5
Facilities
8.9
Location
8.7
Read all reviews >
More about Conrad Tokyo

More about Conrad Tokyo

Conrad Tokyo

You'll love the exceptional convenience during your stay at Conrad Tokyo, located right in the heart of the city center, with an easy access to everything in Tokyo.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Conrad Tokyo. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Tokyo can be assisted with taxi and car hire services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Conrad Tokyo.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Conrad Tokyo are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Conrad Tokyo offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Conrad Tokyo, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Conrad Tokyo has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, hot tub, salon and spa. The many offerings at Conrad Tokyo ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Tokyo. Tokyo Tower is located 1.4 km away, and is one of the most famous tourist spots to visit and photograph.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

View

7 mentions

Housekeeping

7 mentions

Breakfast

6 mentions

Internet

6 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hot tub
  • Massage
  • Spa
  • Swimming pool [indoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Parking [paid]
  • Rental car
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Bathrobes
  • Bathtub
  • Complimentary drinking water
  • Hair dryer
  • Refrigerator
  • Shower
  • Towels
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Collage

  • Cuisine: French
  • Menu: A-la-carte

Kazahana

  • Cuisine: Japanese

China Blue

  • Cuisine: Chinese
  • Menu: A-la-carte

Cerise

  • Menu: Buffet, A-la-carte

Twenty Eight

  • Menu: A-la-carte
Location
1-9-1, Higashi-Shinbashi, Minato-Ku, Ginza, Tokyo, Japan, 105-7337
Excellent
Location

8.7

Airports

  • Haneda Airport (HND)
    12.8 km 20 min drive
  • Narita International Airport (NRT)
    58.3 km 55 min drive

Public transportation

  • Yurikamome Shiodome Train Station
    90 m 3 min walk
  • Shimbashi Train Station
    420 m 8 min walk

Hospital or clinic

  • Jujin Clinics
    550 m

Shopping

  • Ameyoko Shopping Street
    5.4 km

Convenience store

  • Natural Lawson
    420 m 1 min drive

Cash withdrawal

  • ATM
    460 m 10 min walk
What's nearby

Popular landmarks

  • Ginza
    1.1 km
  • Tokyo Tower
    1.5 km
  • Shinjuku Gyoen National Garden
    5.3 km
  • Shibuya Crossing
    5.5 km
  • Meiji Jingu
    5.8 km
  • Ueno Park
    6.0 km
  • Asakusa
    6.4 km
  • Sensoji Temple
    6.6 km
  • Tokyo Skytree
    6.9 km
  • Tokyo Metropolitan Government Building observation room
    6.9 km

Nearby landmarks

  • Yurikamome Shiodome Train Station
    90 m
  • Hayao Miyazaki's Nippon Television Giant Clock
    120 m
  • NTV Souvenir Shop
    180 m
  • Nittele Tower
    180 m
  • SIO-SITE
    180 m
  • The Dentsu Shiki Theatre, UMI
    240 m
  • Hibiya Shrine
    250 m
  • Advertising Museum Tokyo
    250 m
  • Caretta Shiodome
    260 m
  • Caretta Shiodome Sky View
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • According to local tax regulation, guests may pay accommodation tax surcharge directly to the property upon check-in
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3200 JPY

Extras

  • Breakfast charge (unless included in room price)5000 JPY
  • Daily Internet/Wi-Fi fee1000 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants5
  • Number of rooms 291
  • Year property opened2005
  • Most recent renovation2005

Parking

  • Daily parking fee3000 JPY
Property announcements

All electricity will be down due to electrical inspection on January 10, 2023, from 12:30 AM to 5:00 AM in guest room, hallway, public space.
Some facilities are not available during this time.

All electricity will be down due to electrical inspection on January 16, 2023, from 12:30 AM to 5:00 AM in guest room, hallway, and public space.
Some facilities are not available during this time.

Please be informed that the swimming pool at Mizuki Spa & Fitness on the 29th floor will be temporarily closed for the annual maintenance work from 12:00 pm on Monday, January 9 to 3:00 pm on Friday, January 13, 2023.
Gym and locker facilities will be operating as usual.
Please accept our apologies for any inconvenience caused and appreciate your kind understanding.

Reviews of Conrad Tokyo from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.5
Facilities8.9
Location8.7
Room comfort and quality9.4
Service9.3
Value for money8.5
High score for Tokyo
Rating
9+ Exceptional (176)
8-9 Excellent (67)
7-8 Very Good (42)
6-7 Good (12)
<6 Below Expectation (14)
Time of the year
Mar - May (79)
Jun - Aug (73)
Sep - Nov (73)
Dec - Feb (86)
All guests (615)
All room types
All languages

Show reviews that mention 

Showing 311 verified guest comments
12345
10.0
Exceptional
Robin from Singapore
Business traveler
King Room Bay View
Stayed 4 nights in August 2011

6 Star Hotel & Service”

Large Room, Top Notch Service

Stayed in the Conrad, Tokyo, from 20 - 24 August 2011 whilst on a business trip. It's about an hour coach (Airport Limousine Coach @ 3000 yen per person 1-way) ride away from Narita Airport. The hotel lobby is located on the 28th floor and checking-in was smooth and efficient. I was allocated a room on the 33rd floor and when I entered the room, I was blown away. The 'WOW!' factor shot through the scale. Large, comfortable room with full length windows overlooking Shiodome. A long sofa, bathtub with a rubber duckie, standing shower, toilet, king sized bed.. it was, to me, more than what a business traveller could have asked for. The hotel's signature restaurant is Gordon Ramsey's, so that speaks volumes of how good this hotel is. Naturally, for a hotel of such stature and the level of service provided, the cost of staying there is quite high. For 4 nights, I paid close to SGD2,500.00; which I think is worth every cent. Accessibility is convenient and cheap too as the Shiodome and Shimbashi stations are all within walking distance where you can take the sub-way to touristy places like Shibuya, Shinjuku, Ginza, Roppongi, Harajuku or even hop on to the JR Express to the airports (Narita or Haneda). If I am travelling again to Japan, Conrad would be my choice of hotel stay!

Reviewed August 29, 2011

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9.6
Exceptional
Kyo from Japan
Family with young children
Twin Room City
Stayed 4 nights in March 2016

Very comfortable hotel with excellent facilities, services and food ”

This is the first time we stayed at Conrad Tokyo and we had a very enjoyable and amazing time there. Facilities, services and food, excellent! And the location is also perfect, close to Ginza, Shiodome station and Shinbashi station, within walking distance. We stayed at many excellent resorts and hotels in Maldives, Bali, Dubai, Singapore, KL, Bangkok etc in the past, however, this is one of the best hotels for sure, and when returning to Tokyo next time, we will definitely choose Conrad Tokyo to stay.

Reviewed April 05, 2016

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9.7
Exceptional
Travon from United States
Family with young children
King Room Bay View
Stayed 3 nights in May 2015

Conrad Tokyo Hotel”

Number 1 best thing of our hotel stay would have to be the staff. They were very accommodating and friendly. Number two would have to be the breakfast. Three would be the overall feel of the hotel.

Our stay at Conrad was probably the most enjoying stay at any hotel I have stayed in. It was so nice that I in fact have never written a review on any other hotel, and to me, that says something great in itself about Conrad. The staff was incredible, the food was good, the hotel had a nice look, the area was great. If you fancy yourself a trip to Tokyo, I would recommend Conrad.

Reviewed June 01, 2015

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10.0
Exceptional
JUA from South Korea
Couple
King Suite Bay View
Stayed 2 nights in August 2017

Great location ”

Easy access to ginza by walk (appx. 15min.) And 1 min. To shimbashi station that access to roppongi, shibuya and elsewhere. Really enjoyed staying at Conrad Tokyo this time, the room was spacious, clean and comfortable, the best part was the room had an amazing view of Odaiba.

Reviewed August 30, 2017

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10.0
Exceptional
Kyo from Japan
Family with young children
King Room Bay View
Stayed 4 nights in August 2016

Excellent hotel!”

This is 2nd time we stayed at Conrad Tokyo and we had a very comfortable time this time as well. This is one of the best hotels we have ever stayed all over the world for sure and next time when we come to Tokyo, we will definitely choose Conrad Tokyo to stay. We are looking forward to the next time!

Reviewed August 21, 2016

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9.6
Exceptional
Merisa from Singapore
Couple
King Room Bay View
Stayed 1 night in December 2019

A great hotel, never disappoints ”

I’ve stayed many times in this hotel. In its class, I think it’s consistently the best in Tokyo. I like the location Shiodome, walking distance to Ginza but far enough that you could still take a taxi back without fuss. The service is impeccable, from the bell captains to check-in staff. The lobby has a great view of the harbour and the lobby bar houses a long fireside perfect for winter, with different musicians playing in the evenings. The rooms are spacious, modern and well-furnished. The bathroom is well-lit but at the same time, the night light in there is sufficient for overnight. Curtains in the bedroom are electrically controlled. My favourite part is the swimming pool and I always try to make it there, in winter and summer. If you are ok with the price (it can get exorbitant during peak season) you’re bound to have a terrific stay.

Reviewed December 25, 2019

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10.0
Exceptional
Kyo from Japan
Family with young children
Twin Room Bay View
Stayed 4 nights in March 2017

Great city resort in Tokyo!”

This is the 3rd time we stayed at Conrad Tokyo and we had much great time, relaxing, enjoying food and drinks, and great bay view. This hotel is really recommended and we will choose to stay at Conrad again next time when we come to Tokyo.

Reviewed April 01, 2017

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9.0
Exceptional
Ben from Australia
Couple
King Room City
Stayed 2 nights in July 2012

Fantastic Service with Excellent Rooms”

Beautiful, large and well furnished room. Great central location

really enjoyed our stay at the conrad tokyo and can easily recommend it to both business and leisure travellers. service was really wonderful and the rooms were an absolute delight to stay in. the bathroom was especially nice.

Reviewed July 31, 2012

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10.0
Exceptional
carol from Japan
Family with teens
King Room City
Stayed 1 night in August 2020

Outstanding Staff”

Over all I would definitely recommend this hotel although there were some flaws that must be taken care of like the sausages during breakfast,well, it was a little bit dry,not juicy and the fruits were limited ( pine apple and watermelon only?) But other than that, Front desk staff ( Ms. Asya) and Ms. Ajiew and Tiffany at the executive lounge staffs, they were outstanding staffs of Conrad and of course the other staffs too, they should be rewarded for their excellent services. For me, Conrad is the finest place I have stayed in. What more can I say....🤗🍷

Reviewed August 11, 2020

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9.3
Exceptional
Deborah from United States
Couple
King Room City
Stayed 2 nights in May 2014

Luxurious and modern comfort”

Staff service, modern yet distinctly Japanese, convenient location

We had a very comfortable stay at the Conrad. The only drawback is that the location is not close to the main shopping/eating areas but it is an easy 10 minute walk to Ginza. We loved how quiet and modern the hotel was while still being distinctly Japanese, and the service was excellent.

Reviewed May 26, 2014

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7.7
Very good
CHAN from Hong Kong SAR, China
Solo traveler
King Room City
Stayed 2 nights in January 2014

nice hotel and room, fair breakfast”

nice room, okay location, friendly staffs

I stayed conrad for 2 nights. I stayed the standard room only but the room was fantastic. It was very spacious when compared to other hotels in Tokyo. The bathroom was exquisite. You could get the conrad signature's bear and duck. The location was fair. If you like to go shinjuku or shibuya frequently, conrad is not a good choice. However, it is good if you arrive tokyo from Handea airport. One thing that I was disappointed was the breakfast. I had a high expectation for the breakfast but the choices were limited and the staffs were not attentive enough. I waited 10 minutes to order my breakfast.

Reviewed June 20, 2014

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9.2
Exceptional
Alexander from Myanmar
Business traveler
King Room City
Stayed 2 nights in September 2019

Exceptional”

I have stayed at Conrad Tokyo 5 times in the last 3 years. The staff are excellent, and go above and beyond with helping me. The rooms are amazing and spacious.

Reviewed December 02, 2019

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9.6
Exceptional
John from United Kingdom
Couple
King Suite Bay Corner
Stayed 5 nights in October 2017

Best receptionist in the world”

The hotel is a short walk to the local station, maybe five to ten minutes. You can walk to Ginza Mitsukoshi in twenty minutes and the fish market in fifteen. You must visit the market in the day, bustling, crowded and fascinating. At night it is quiet but the sushi restaurants are amazing. So the hotel is well located. It is spotless, very well cleaned. The facilities are good, the restaurants are very nice, but maybe not the best, hence four rather than five stars. However the sushi bar was amazing, a bit expensive, but great fun and tasty. The room was well laid out, good sized lounge, comfy bed and great bathroom. The receptionist, Yukiko, was the best I have experienced in a five star or any star hotel around the world, and I have stayed in a few. She combined politeness, friendliness, helpfulness and patience, an absolute star.

Reviewed October 24, 2017

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9.7
Exceptional
Jennifer from United States
Group
Twin Executive Room City
Stayed 3 nights in December 2013

The Conrad is one of the nicest hotels in Tokyo.”

Location, friendly staff, lovely rooms

My second stay at the Conrad and it was wonderful. The rooms are large and light-filled, and I appreciate the thoughtful amenities. If you have the opportunity to gain access to the Executive Lounge, they are extremely helpful with directions, local advice, and ideas for fun, interesting things to do. For a hotel of this caliber, I do think they should offer complimentary use of the pool.

Reviewed January 07, 2014

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10.0
Exceptional
Magdalene from Singapore
Family with young children
Twin Room Bay View
Stayed 3 nights in March 2012

Impressed and will visit again!”

Staff were attentive and spoke good English which is rare in Japan!

i stayed a total of 3 nights with my husband, mum and two young children (2 and 5 years) in a triple share room. the beds were comfortable and large enough for my husband and myself to share with 1 child each. in particular, we were very pleased with the concierge which helped us with our transportation (via email) from narita airport to the hotel and from the hotel to our next destination which was disneyland resort hotel. they even went the extra mile to settle our bus arrangement from disneyland resort hotel back to narita airport! my children were thrilled with a welcome gift of a thomas the train and hello kitty mineral water bottle each. i will definitely stay at the hotel again when i return to tokyo.

Reviewed March 14, 2012

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7.3
Very good
DucBau from France
Family with teens
Twin Executive Room City
Stayed 3 nights in August 2013

Executive Floor Conrad excellent service but lack”

Good location. Efficient staff. Comfortable room

Conrad Tokyo is typical of Conrad quality and customer service. We book two rooms on the executive floors for our 4 member family. They rooms were unfortunately located in opposite ends of the very long corridor. Bathrooms are well designed. The beds are comfortable. The staff on the executive floor is efficient but somehow lacking traditional Japanese hospitality.

Reviewed August 11, 2013

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8.3
Excellent
Ling from Singapore
Couple
King Room City
Stayed 1 night in November 2011

Fantastic hotel with fantastic service”

fantastic staff

Excellent hotel with fantastic service staff.. very comfortable rooms with very comfortable beds. Although room rates are very expensive, we would say that it was worth every single cent. Amazing food too. Very impressed with the grandeur decoration of the main lobby of the hotel. Will most definitely visit Conrad again.

Reviewed February 28, 2012

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10.0
Exceptional
Sondang from Indonesia
Business traveler
King Suite Bay View
Stayed 5 nights in May 2015

Truly, a great hotel”

Great hotel with excellent service. The room rate might be quite expensive but then again, I got discount :) The location was very strategic, near to Ginza and station. The atmosphere was very relaxing. I almost forget that I was there for business trip , not vacation

Reviewed March 26, 2017

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9.7
Exceptional
PETER from Australia
Couple
King Suite Bay View
Stayed 3 nights in December 2012

One of the best hotel I have ever stayed in”

location, view, hi-floor, service

This is one of the best hotel I have ever stayed in. The best value for money. The room is fantastic with all the proper ammenities. Bed and bathroom is great. Very modern through out, very well managed. The view of Tokyo Bay is amazing. Service is well worth the tip!

Reviewed January 06, 2013

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10.0
Exceptional
Roger from Hong Kong SAR, China
Family with young children
Twin Suite Bay View
Stayed 2 nights in April 2017

Lesiure”

This is THE BEST hotel I ever stay in Tokyo in the last 15 years! The room is huge in Tokyo hotel standard, breath taking view, excellent service, nice pool, only downside is pricey but its definitely worth it.

Reviewed June 01, 2017

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