Congress Plaza Hotel

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

520 South Michigan Avenue, Loop, Chicago (IL), United States, 60605

Highlights

Location

This wonderful, historic hotel places Grant Park.
Great View

I got a room overseeing the lake and buckingham fountain.
Rated highly by Business travelers

Top Value

Very affordable and we'll run hotel.

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course

Family room

About us

Located in downtown Chicago, Congress Plaza Hotel offers lakefront views and historic charm. Established in 1893, it provides convenient access to landmarks and features the mysterious Room 441, perfect for travelers seeking intrigue. Located in the vibrant Loop district, Congress Plaza Hotel places travelers within walking distance of Millennium Park, Buckingham Fountain, and Cloud Gate for easy exploration of Chicago's sites. Enjoy amenities like free Wi-Fi, air-conditioned rooms, city or lake views, and options for breakfast, drinks, and food delivery. Ideal for art, dining, and shopping, this historic gem promises an unforgettable urban escape. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

18 travelers have booked today.

Location 9.2
Service 7.9
Cleanliness 7.7
Value for money 7.6

Based on 13,017 verified reviews

Location

9.2

Service

7.9

Cleanliness

7.7

Value for money

7.6

Facilities

7.1

Room comfort and qua...

6.7

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Nearest transportation options

Van Buren Street Station is within 0.2 km

Harrison Subway Station is within 0.3 km

See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 105 places in walking distance!

Walkable places
Columbia College
100 m
Museum of Contemporary Photography
100 m
Spertus Museum of Judaica
130 m
L. H. Selman Ltd
130 m
Auditorium Building
130 m
Popular landmarks
The Art Institute of Chicago
470 m
Millennium Park
810 m
Cloud Gate
810 m
Skydeck Chicago - Willis Tower
1.0 km
Shedd Aquarium
1.2 km
Closest landmarks
Auditorium Parking
80 m
Spertus Institute for Jewish Learning and Leadership
150 m
Fine Arts Building
170 m
American Academy of Art Bill L. Parks Gallery
200 m
Prairie Avenue Bookshop
220 m

Good to know

Value for money7.6
Distance to city center1 miles
Location rating9.2
Nearest airportMidway International Airport (MDW)
Distance to airport13.7 km

Rooms available at Congress Plaza Hotel

King Suite with Lake View
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  • Room size: 40 m²/431 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Lake View Room with 2 Double Beds
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  • Room size: 28 m²/301 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices
Lake View King Bed
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  • Room size: 28 m²/301 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Standard King
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  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Double Room with Two Double Beds - Disability Access
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  • Room size: 29 m²/312 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices
Standard 2 double beds
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  • Room size: 39 m²/420 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices
Standard Queen
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  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
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Family Suite
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  • Room size: 50 m²/538 ft²
  • 1 single bed
  • 1 single bed
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City View Suite
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  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Suite with City View
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  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Yes! Congress Plaza Hotel offers laundry service at your grasp for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

Congress Plaza Hotel meet our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes well equipped with sterilizing equipment, body thermometer, staff trained in safety protocol, temperature check for guests and staff, free face masks, doctor/nurse on call, and first aid kit for all rounded safety precautions and hygiene protocols.

Congress Plaza Hotel has a total of 14 floors.

Congress Plaza Hotel's most popular month where verified guests have stayed the most is in August.

The typical room rate for Congress Plaza Hotel in the past month is 96.65 USD, compared to city's average of 150.08 USD.

Congress Plaza Hotel supports up to 4, with payment card options such as MasterCard, Discover Card, Visa, and American Express.

Verified business travelers that have stayed at this property have given Congress Plaza Hotel an average rating of 7.1. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Congress Plaza Hotel an average rating of 7.5. You can look up on more descriptive customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given Congress Plaza Hotel an average rating of 7.4. You can look up more thorough customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Congress Plaza Hotel an average rating of 7.5. You can check out more specific customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Congress Plaza Hotel is located within Loop, which makes it conveniently close to natural points of interest including Millennium Park.

More about Congress Plaza Hotel

More about Congress Plaza Hotel

Experience Classic Elegance at Congress Plaza Hotel

Welcome to Congress Plaza Hotel, a historic 2.5-star hotel located in the heart of Chicago, Illinois. With its prime location and timeless charm, this hotel offers a truly memorable stay for both business and leisure travelers. Built in 1893 and last renovated in 2008, Congress Plaza Hotel seamlessly blends classic elegance with modern comforts. Its 871 well-appointed rooms provide a cozy retreat after a day of exploring the vibrant city. From the moment you step into the grand lobby, you'll be captivated by the hotel's rich history and architectural beauty. Check-in at Congress Plaza Hotel begins at 03:00 PM, allowing you ample time to settle in and start your Chicago adventure. The friendly and attentive staff will be at your service throughout your stay, ensuring a seamless and memorable experience. Check-out is until 12:00 PM, giving you plenty of time to enjoy a leisurely morning before bidding farewell to this iconic hotel.

Endless Entertainment at Congress Plaza Hotel

When it comes to entertainment, Congress Plaza Hotel in Chicago has it all. From a variety of shops to a vibrant bar, a luxurious salon, and an exciting games room, this hotel offers endless fun and relaxation for its guests. Whether you're looking to indulge in some retail therapy, unwind with a refreshing drink, pamper yourself with a makeover, or challenge your friends to a friendly game, Congress Plaza Hotel has something for everyone. Step into the hotel's shops and discover a world of fashion, accessories, and souvenirs. Browse through the carefully curated collection and find the perfect memento to commemorate your stay in Chicago. After a day of exploring the city, head to the bar and enjoy a handcrafted cocktail or a glass of fine wine. The stylish ambience and friendly staff will make your evening unforgettable. For those seeking relaxation and rejuvenation, the hotel's salon offers a range of services, from soothing massages to expert hairstyling. Treat yourself to a makeover and leave feeling refreshed and revitalized. If you're in the mood for some friendly competition, head to the games room and challenge your friends to a round of pool or board games. With its lively atmosphere and a wide selection of games, the games room is the perfect place to unwind and have fun with loved ones. Don't miss the opportunity to explore the gift and souvenir shop, grab a drink at the bar, pamper yourself at the salon, and have a blast in the games room at Congress Plaza Hotel. With its exceptional entertainment facilities, this hotel guarantees a memorable and enjoyable stay for all guests.

Stay Active at Congress Plaza Hotel's Sports Facilities

At Congress Plaza Hotel, staying active and maintaining your fitness routine is made easy with our top-notch sports facilities. Whether you're a golf enthusiast or prefer hitting the gym, we have something for everyone. Tee off at our on-site golf course, perfect for both beginners and seasoned players. Enjoy a leisurely round of golf amidst lush greenery and stunning views of the city. Our well-maintained course offers a challenging yet enjoyable experience for golfers of all skill levels. For those looking to break a sweat, our fitness center is fully equipped with state-of-the-art equipment. Stay motivated and achieve your fitness goals with a wide range of cardio machines, weightlifting equipment, and free weights. Our knowledgeable staff is always available to assist you and provide guidance for a safe and effective workout. Best of all, access to our fitness center is complimentary for all guests. Whether you're an early riser or prefer an evening workout, our fitness center is open 24/7 to accommodate your schedule. Stay active and energized during your stay at Congress Plaza Hotel, where fitness is a priority.

Unparalleled Convenience at Congress Plaza Hotel

Congress Plaza Hotel in Chicago offers a range of convenience facilities that cater to the needs of every guest. From the moment you arrive, you'll appreciate the hotel's commitment to providing a seamless and hassle-free experience. For those who prefer to travel light, the hotel offers laundry service, dry cleaning, and luggage storage facilities, ensuring that your clothes are fresh and ready for your next adventure. Need something delivered to your room? Take advantage of the efficient room service, available at your convenience. The hotel also prioritizes the safety and security of its guests. Safety deposit boxes are available to store your valuable belongings, giving you peace of mind throughout your stay. The knowledgeable concierge staff is always on hand to assist with any questions or requests you may have, ensuring that your needs are met promptly and efficiently. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to effortlessly keep in touch with loved ones or catch up on work. For those who smoke, there is a designated smoking area available. With additional amenities such as express check-in/check-out, vending machines, a convenience store, and daily housekeeping, Congress Plaza Hotel goes above and beyond to provide unparalleled convenience for its guests. Whether you're traveling for business or leisure, you can count on the hotel's commitment to making your stay as comfortable and convenient as possible.

Convenient Transport Facilities at Congress Plaza Hotel

At Congress Plaza Hotel, we strive to make your stay as convenient and hassle-free as possible. With our range of transport facilities, getting around Chicago has never been easier. For guests arriving with their own vehicles, we offer valet parking services. Our professional and friendly valets will ensure that your car is safely parked and readily available whenever you need it. Please note that car park charges apply. If you prefer to drive yourself, our hotel also provides a spacious car park. You can rest assured knowing that your vehicle is securely parked while you explore the vibrant city of Chicago. For those who prefer to rely on public transportation, our hotel is conveniently located near taxi stands, making it easy to hail a cab and explore the city at your own pace. Our knowledgeable staff can assist you with directions and recommendations, ensuring that you make the most of your time in Chicago. Whether you choose to drive or rely on public transportation, Congress Plaza Hotel offers a range of transport facilities to suit your needs. Experience the convenience and ease of getting around Chicago when you stay with us.

Modern Comfort and Entertainment at Congress Plaza Hotel

Welcome to Congress Plaza Hotel, where modern comfort and entertainment await you in the heart of Chicago. Our rooms are equipped with top-notch facilities to ensure a memorable stay. Step into your room and experience the perfect temperature with our air conditioning system, allowing you to escape the summer heat or cozy up during the winter months. Need some downtime? Enjoy a selection of in-house movies on the television, providing endless entertainment options in the comfort of your own space. Getting ready for a night out in the city? Leave your hair dryer at home because we've got you covered. Our rooms are equipped with hair dryers, making it convenient for you to style your hair without any hassle. Additionally, unwind after a long day of exploring Chicago with our satellite/cable TV, offering a wide range of channels to choose from. At Congress Plaza Hotel, we prioritize your comfort and entertainment. Book your stay with us and indulge in the modern amenities we have to offer.

Delightful Dining Experiences at Congress Plaza Hotel

Congress Plaza Hotel offers a range of delightful dining facilities to satisfy every craving and cater to every taste. Start your day off right with a scrumptious breakfast buffet, featuring a delectable spread of both hot and cold options. Indulge in freshly baked pastries, fluffy pancakes, crispy bacon, and a variety of cereals and fruits to kickstart your morning. For a quick pick-me-up or a casual catch-up with friends, head to the cozy coffee shop where you can savor aromatic blends of coffee and tea, accompanied by a tempting selection of baked goods. Whether you prefer a latte, cappuccino, or a refreshing iced beverage, the skilled baristas will craft your perfect cup of joe. If you're in the mood for a more formal dining experience, look no further than the hotel's renowned restaurant. With its elegant ambiance and attentive service, the restaurant offers an extensive menu of mouthwatering dishes that will please even the most discerning palate. From succulent steaks and fresh seafood to gourmet vegetarian options, there's something to satisfy every craving. For those who prefer to dine in the comfort of their own room, the hotel also offers convenient room service. Choose from a diverse range of dishes and have them delivered straight to your doorstep, allowing you to enjoy a delicious meal without leaving the comfort of your room. With daily housekeeping and grocery deliveries available, Congress Plaza Hotel goes above and beyond to ensure that your dining experience is seamless and enjoyable. So whether you're in the mood for a hearty breakfast, a cozy coffee break, an exquisite dinner, or a private in-room dining experience, this hotel has it all.

Elegant Room Options at Congress Plaza Hotel in Chicago

Discover a variety of inviting accommodations at Congress Plaza Hotel, tailored to meet every traveler's needs. Choose from spacious suites spanning 117 square meters with a luxurious King Bed, or opt for the comfortable Family Suite offering 50 square meters with a Single Bed, perfect for families or groups. For those seeking cozy yet stylish options, the Standard Queen room provides 18 square meters with a plush Queen Bed, while the Standard King offers a contemporary space of 26 square meters with a King Bed. Guests looking for picturesque views can select the Lake View King Bed room, a 28-square-meter retreat featuring a stunning lakeside outlook. Additionally, the hotel offers well-appointed rooms with 2 Double Beds, including the Standard 2 Double Beds at 39 square meters and the Lake View Room with 2 Double Beds at 28 square meters, ideal for friends or families traveling together. The Lake View King Bed room, at 28 square meters, combines comfort with scenic vistas, and the Queen Room provides a charming, compact space perfect for shorter stays or solo travelers. Booking these rooms through Agoda ensures you receive the best prices available, making your stay both affordable and enjoyable. The platform offers a hassle-free booking experience, allowing you to reserve your preferred room quickly and securely. With Agoda's user-friendly interface and exclusive deals, planning your stay at Congress Plaza Hotel in Chicago has never been easier or more economical, ensuring a seamless journey from reservation to check-in.

Explore the Vibrant Loop District in Chicago

Nestled in the heart of downtown Chicago, the Congress Plaza Hotel offers guests an unparalleled opportunity to explore the vibrant Loop district. Known for its iconic skyscrapers, bustling streets, and rich history, the Loop is a must-visit destination for travelers seeking an authentic Chicago experience. Step outside the hotel and find yourself surrounded by a myriad of attractions. Just a short walk away, you'll discover the magnificent Millennium Park, home to the famous Cloud Gate sculpture, also known as 'The Bean.' Immerse yourself in the city's culture by catching a show at the nearby Chicago Theatre, an architectural gem that has been entertaining audiences since 1921. Food lovers will be delighted by the countless dining options in the Loop. From trendy gastropubs and upscale steakhouses to cozy cafes and gourmet food halls, there is something to satisfy every palate. After a delicious meal, take a leisurely stroll along the picturesque Chicago Riverwalk, where you can admire stunning views of the city skyline and enjoy live music performances. With its central location and endless possibilities for entertainment and exploration, the Loop district is the perfect base for your Chicago adventure. Whether you're visiting for business or pleasure, the Congress Plaza Hotel provides a comfortable and convenient home away from home in this vibrant neighborhood.

Traveling to Congress Plaza Hotel from Nearby Airports in Chicago

Welcome to Congress Plaza Hotel, located in the heart of Chicago's Loop district. When it comes to traveling from the airport to our hotel, you have a few convenient options to choose from. If you are arriving at O'Hare International Airport, the most common and efficient way to reach Congress Plaza Hotel is by taking a taxi or rideshare service. The journey typically takes around 30-45 minutes, depending on traffic conditions. Alternatively, you can also opt for public transportation. Take the Blue Line train from the airport to Jackson Station, and from there, it's just a short walk to our hotel. For those landing at Midway International Airport, taxis and rideshares are readily available outside the terminal. The drive to Congress Plaza Hotel usually takes around 20-30 minutes, again depending on traffic. If you prefer public transportation, take the Orange Line train from the airport to Harold Washington Library-State/Van Buren Station, and our hotel is just a few blocks away. No matter which airport you arrive at, getting to Congress Plaza Hotel is a breeze. Our prime location in the Loop district puts you within easy reach of Chicago's top attractions, including Millennium Park, Navy Pier, and the Magnificent Mile. Experience the best of the Windy City while enjoying the comfort and convenience of Congress Plaza Hotel.

Discover Iconic Landmarks and Attractions near Congress Plaza Hotel

Nestled in the heart of Chicago, Congress Plaza Hotel offers easy access to a myriad of iconic landmarks and attractions that truly capture the essence of the city. Just a short stroll away, you'll find Millennium Park, a sprawling green oasis that hosts a variety of events and showcases stunning art installations. Be sure to visit Cloud Gate, also known as 'The Bean,' a captivating mirrored sculpture that reflects the city's skyline and provides a unique photo opportunity. For breathtaking panoramic views of Chicago, head to Skydeck Chicago - Willis Tower. Ascend to the 103rd floor and step onto the glass ledge, where you can marvel at the cityscape below. If you're a nature enthusiast, don't miss the chance to explore the Shedd Aquarium, home to a diverse range of marine life. The Field Museum, located nearby, offers fascinating exhibits that take you on a journey through history, from ancient civilizations to the wonders of the natural world. Immerse yourself in the vibrant arts and culture scene of Chicago by visiting the Cultural Center, a beautifully restored building that hosts art exhibitions, concerts, and lectures. Take a leisurely stroll along the Chicago Riverwalk, a scenic promenade that offers stunning views of the city's architecture and is dotted with charming cafes and restaurants. For an out-of-this-world experience, visit the Adler Planetarium, where you can explore the wonders of the universe through interactive exhibits and immersive shows. Located within walking distance of Congress Plaza Hotel, the Crown Fountain is a must-see attraction. This unique installation features two towering glass block towers that project images of Chicago residents, spouting water from their mouths. Finally, unwind and enjoy the outdoors at Maggie Daley Park, a sprawling green space that offers a range of recreational activities, including a skating ribbon, climbing wall, and picnic areas. With its prime location, Congress Plaza Hotel is the perfect base for exploring these iconic landmarks and attractions that make Chicago a truly unforgettable destination.

Convenient Public Transport Stations near Congress Plaza Hotel

Located in the heart of downtown Chicago, Congress Plaza Hotel offers easy access to several public transport stations. Guests staying at the hotel will find themselves just a short walk away from various railway and subway stations, making it incredibly convenient to explore the city and its surrounding areas. One of the nearest stations to Congress Plaza Hotel is the Madison/Wabash Railway Station, located just a few minutes away. This station provides access to the Loop, a central business district in Chicago, as well as other popular attractions like Millennium Park and the Art Institute of Chicago. Another nearby option is the Millennium Station, which offers connections to both Metra commuter trains and the South Shore Line, making it ideal for those looking to explore the wider Chicago metropolitan area. For travelers looking to navigate the city's subway system, the Monroe Subway Station and Jackson Subway Station are within walking distance of Congress Plaza Hotel. These stations provide easy access to various neighborhoods and attractions across Chicago. Additionally, the LaSalle/Van Buren Railway Station, Quincy Railway Station, Randolph/Wabash Railway Station, and Adams/Wabash Railway Station are all conveniently located nearby, allowing guests to easily travel to different parts of the city. With its close proximity to these public transport stations, Congress Plaza Hotel offers guests the convenience and flexibility to explore Chicago and its surrounding areas with ease.

A Culinary Delight: Restaurants Near Congress Plaza Hotel

When it comes to dining options, Congress Plaza Hotel is surrounded by a plethora of enticing choices. Just steps away from the hotel, you'll find Eleven City Diner, a classic American diner serving up delicious comfort food favorites. For those seeking stunning views of the city skyline, Cindy's Rooftop is a must-visit. Situated on top of the Chicago Athletic Association, this rooftop restaurant offers a delightful menu and craft cocktails. If you're in the mood for a hearty breakfast or brunch, Yolk - South Loop is a popular spot known for its generous portions and creative twists on classic dishes. For a taste of Chicago's culinary scene, head to The Dearborn or The Gage, both offering a diverse menu featuring locally-sourced ingredients and innovative flavors. Miller's Pub and The Berghoff Restaurant are historic establishments that have been serving up traditional American fare for decades. Located in Michigan Plaza, Sweetwater Tavern & Grille is a great spot for sports enthusiasts, offering a lively atmosphere and a wide selection of beers. Lowcountry South Loop is the place to go for seafood lovers, with its mouthwatering selection of crab boils and seafood platters. Lastly, Cyrano's is a charming French bistro that will transport you to the streets of Paris with its authentic cuisine and cozy ambiance. With such a variety of culinary delights just steps away, Congress Plaza Hotel is the perfect base for food lovers visiting Chicago.

Shop 'til You Drop in the Heart of Chicago

Located in the vibrant heart of Chicago, Congress Plaza Hotel offers easy access to a plethora of shopping landmarks. Just a short stroll away, you'll find the Douglas Dawson Gallery, a haven for art enthusiasts seeking unique and captivating pieces. For those with a penchant for history and architecture, the Carson, Pirie, Scott and Company Building is a must-visit. This iconic landmark is not only a shopping destination but also a testament to Chicago's rich heritage. The Savvy Traveller is another gem nearby, offering a curated selection of travel essentials and accessories. Music lovers will rejoice at the proximity of Rock Records, a haven for vinyl enthusiasts. If you're in the mood for exquisite jewelry, the Prudential Gem and Jewelry store is just a stone's throw away. For art lovers, Poster Plus is a treasure trove of vintage and contemporary posters. Knitting enthusiasts will find their haven at Loopy Yarns, a cozy shop offering a wide range of yarns and knitting supplies. Block 37 is a modern shopping complex with a variety of high-end boutiques and international brands. Bookworms will delight in exploring the Prairie Avenue Bookshop, a charming independent bookstore with a vast collection of literature. Lastly, the American Academy of Art Bill L. Parks Gallery showcases the works of talented artists, providing a unique shopping experience for art aficionados. With such an array of shopping landmarks at your doorstep, Congress Plaza Hotel is the perfect base for a memorable shopping adventure in Chicago.

Affordable Luxury at Congress Plaza Hotel

Experience the perfect blend of elegance and affordability at Congress Plaza Hotel. With an average room price of just $190, this historic hotel offers exceptional value for your stay in Chicago (IL). Compared to the average price of a hotel room in the city, which stands at $227, Congress Plaza Hotel provides an unbeatable deal. Nestled in the heart of downtown Chicago, Congress Plaza Hotel is a landmark destination that exudes timeless charm and grandeur. From the moment you step into the majestic lobby, you'll be captivated by the hotel's rich history and stunning architecture. With spacious and well-appointed rooms, featuring modern amenities and luxurious furnishings, you'll enjoy a comfortable and memorable stay without breaking the bank. Whether you're visiting Chicago for business or pleasure, Congress Plaza Hotel offers a prime location and exceptional value. Don't miss the opportunity to experience the best of Chicago without compromising on quality or price. Book your stay at Congress Plaza Hotel today and indulge in affordable luxury.

A Great Stay with Clean Rooms and Friendly Staff

Experience a great stay at Congress Plaza Hotel, where you can enjoy clean rooms and a friendly staff. With a room that offers a great view and impeccable cleanliness, your stay will be nothing short of amazing. The hotel staff goes above and beyond to ensure your comfort and satisfaction, making your experience truly memorable. The friendly and helpful staff will make you feel right at home, providing excellent service throughout your stay. The spacious and comfortable rooms are perfect for relaxation, offering a clean and inviting atmosphere. From the moment you step into the beautiful lobby, you'll be impressed by the cleanliness and elegance of the hotel. Book your stay at Congress Plaza Hotel and experience the perfect combination of cleanliness, friendly staff, and a beautiful hotel.

A Memorable Stay at Congress Plaza Hotel in Chicago

Discover the charm and allure of Congress Plaza Hotel in the heart of Chicago. With an impressive overall rating of 7.5, this historic hotel has garnered positive customer reviews for its exceptional value and convenient location. Guests have praised the hotel for its affordability, making it an excellent choice for budget-conscious travelers without compromising on quality. One of the standout features of Congress Plaza Hotel is its unbeatable location, scoring an impressive 9.2. Situated in the bustling downtown area, guests have easy access to iconic attractions such as Millennium Park, Navy Pier, and Grant Park. Whether you're in town for business or leisure, this prime location ensures that you're never far from the action. Aside from its prime location, Congress Plaza Hotel has also received praise for its attentive and friendly staff. With a staff performance rating of 7.8, guests have commended the hotel's team for their professionalism and willingness to go the extra mile. From the moment you step foot in the hotel, you'll be greeted with warm hospitality and receive personalized service throughout your stay, ensuring a memorable experience.

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Amenities and facilities

Very good7.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • Hindi
  • Portuguese
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Gym/fitness
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Bar
  • Breakfast [buffet]
  • Coffee/tea in restaurant
  • Coffee shop
  • Full american breakfast
  • Grocery delivery
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Postal service
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Free bottled water unavailable
  • Heating
  • Linens
  • Satellite/cable channels
  • Telephone
  • Toiletries

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Rafael's Restaurant
  • Cuisine: American
  • Menu: Buffet

Location

520 South Michigan Avenue, Loop, Chicago (IL), United States, 60605

Exceptional9.2

Location

Airports
  • Midway International Airport (MDW)
    13.7 km
  • O'Hare International Airport (ORD)
    25.9 km
Public transportation
  • Van Buren Street Station
    200 m
  • Harrison Subway Station
    300 m
Hospital or clinic
  • Mercy Hospital
    690 m
Shopping
  • Water Tower Place
    2.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The Art Institute of Chicago
    470 m
  • Millennium Park
    810 m
  • Cloud Gate
    810 m
  • Skydeck Chicago - Willis Tower
    1.0 km
  • Shedd Aquarium
    1.2 km
  • The Magnificent Mile
    2.2 km
  • Navy Pier
    2.4 km
  • 360 Chicago Observation Deck
    2.6 km
  • Wrigley Field
    8.5 km
  • Museum of Science and Industry
    10.0 km
Nearby landmarks
  • Auditorium Parking
    80 m
  • Columbia College
    100 m
  • Museum of Contemporary Photography
    100 m
  • Spertus Museum of Judaica
    130 m
  • L. H. Selman Ltd
    130 m
  • Auditorium Building
    130 m
  • Auditorium Theatre
    130 m
  • Spertus Institute
    130 m
  • The Science Institute
    140 m
  • Auditorium Building and Theater
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-14 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 15 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • All room rates at Congress Plaza are based on double occupancy. For any booking with more than 2 guests (including adults or children), an additional charge of $25 per person will apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center1 miles
  • Travel time to airport (minutes)35
Extras
  • Daily Internet/Wi-Fi fee11.34 USD
  • Breakfast charge (unless included in room price)20 USD
The property
  • Year property opened1893
  • Number of floors14
  • Number of rooms 871
  • Most recent renovation2008
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee49 USD

Property announcements

No resort fee — no mandatory property fees due at check-in.

Garage parking and valet parking are available at an additional charge. Kindly contact the property directly for more details.

Reviews of Congress Plaza Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.9

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.6
  • 10
  • 5.6
  • 10
  • 8.8
  • 10
  • 10
  • 8.8
  • 8.4
  • 8.8

Most recent

  • Location score 9.2 out of 10 and is a high score in Chicago (IL)
    Location9.2
  • Service score 7.9 out of 10
    Service7.9
  • Cleanliness score 7.7 out of 10
    Cleanliness7.7
  • Value for money score 7.6 out of 10
    Value for money7.6
  • Facilities score 7.1 out of 10
    Facilities7.1
  • Room comfort and quality score 6.7 out of 10
    Room comfort and quality6.7
High score for Chicago (IL)

Rating

9+ Exceptional (390)
8-9 Excellent (222)
7-8 Very Good (224)
6-7 Good (126)
<6 Below Expectation (246)

Review summary

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Guests love the friendly and attentive staff at this centrally located hotel near Buckingham Fountain and the lake. The hotel boasts excellent housekeeping services, ensuring clean and tidy rooms. With easy access to popular attractions, restaurants, and shops, this hotel is highly recommended for its convenient location.

Some reviewers suggest that the hotel needs renovation as it is outdated and dilapidated. Noise from nearby roads and rooms may also affect sensitive guests.

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Location

Mentioned in 109 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 71 reviews
sentiment-positive-indicator
61% Positive
sentiment-negative-indicator
38% Unfavourable

Service

Mentioned in 50 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
30% Unfavourable

Room comfort

Mentioned in 31 reviews
sentiment-positive-indicator
61% Positive
sentiment-negative-indicator
38% Unfavourable

Room size

Mentioned in 30 reviews
sentiment-positive-indicator
56% Positive
sentiment-negative-indicator
43% Unfavourable

Value for money

Mentioned in 29 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Bathroom

Mentioned in 22 reviews
sentiment-positive-indicator
13% Positive
sentiment-negative-indicator
86% Unfavourable

Room view

Mentioned in 18 reviews
sentiment-positive-indicator
100% Positive

Check in

Mentioned in 16 reviews
sentiment-positive-indicator
43% Positive
sentiment-negative-indicator
56% Unfavourable
Showing 1,208 verified guest comments
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  1. 8.0
    Excellent
    DeeBest from United States
    Couple
    Standard 2 double beds
    Stayed 3 nights in September 2025

    “Nice but is a work in progress”

    My sister and I stayed here. This place has beautiful (not perfect) updated rooms. Toilet water was flushing rusty water initially but after a few flushes was clear. Sink and bath water was fine. Shower had plenty of hot water and good pressure. No fridge or microwave in the rooms I've been in. This is my 2nd stay and apparently not all rooms have full mirrors. When I first stayed halls were giving shining vibes. Still do. They are still working on updating so that's a good thing. Carpets in halls looks old and i can appreciate that there isn't no odor in the halls. It smells clean. The last time I stayed it was 150/n this time about 200/n both times were fri-mon. The check in staff was really nice as was the security and front entrance staff. I would stay again.

    Reviewed September 08, 2025
  2. 6.8
    Good
    kerry from United States
    Group
    Standard 2 double beds
    Stayed 1 night in September 2025

    “Great rooms terrible bathrooms ”

    We booked two double bedrooms to celebrate my daughter’s birthday sleepover. The rooms were modern and spacious, though some elements—like the curtains and a few drawers—still felt a bit outdated. Overall, the space was clean and comfortable. The bedding, however, was very thin, so we needed extra blankets. Housekeeping responded quickly and brought additional blankets along with a heater, which was much appreciated. Unfortunately, the bathrooms were a major disappointment. As shown in the photos, the showerhead was molded, the tiles were dirty, and the overall setup was outdated and in need of a thorough upgrade. Another letdown was the room service. After being put on hold for five minutes, I was transferred to the front desk, only to be told the kitchen was too busy and I would have to come downstairs to eat. This was frustrating and not the level of service we expected. In summary, while the rooms themselves were spacious and mostly clean, the bathrooms desperately need attention, and the lack of reliable room service made our stay less enjoyable than it could have been.

    Reviewed September 07, 2025
  3. 10.0
    Exceptional
    Kimberly from United States
    Couple
    Standard King
    Stayed 2 nights in August 2025

    “South Tower is Beautiful! ”

    For our Agoda booking, we had 2 nights on the 11th floor of the south tower (odd room #s). The king sized bed was very comfy as were the pillows. The bathroom was clean and had nice enough hardware, though my wife wanted a little stronger water pressure. I would note that we had a separate booking through super where we were in the north tower. That room's plumbing/bathroom had an odd musty smell, but we didn't experience that during this booking so I didn't mark it in the ratings here.

    Reviewed August 28, 2025
  4. 8.8
    Excellent
    Andrew from United States
    Family with teens
    Standard 2 double beds
    Stayed 1 night in November 2025

    “Perfect location for our trip ”

    Stayed at the Congress because of a concert right across the street at the Auditorium Theater. You can't find a better location for anything at the Auditorium. The hotel was ok. Clean, very busy, but not overly extravagant. Out room was pretty boring, white walls and tiny. The beds were pretty uncomfortable. That being said, the price was extremely low for downtown Chicago. Everyone we talked to on the hotel staff were very helpful and kind. We have stayed in the past and will again.

    Reviewed November 06, 2025
  5. 9.2
    Exceptional
    Hannah from United States
    Couple
    Standard 2 double beds
    Stayed 2 nights in February 2025

    “So Much Character! Too Much Heat”

    Aesthetics: The room was absolutely GORGEOUS! It was very cool to see original hardware like doorknobs and hinges throughout the room. Stepping into the hotel felt like stepping back in time to the Gilded Age of Chicago. Environment: Since the hotel is pre-war construction, the insulation and soundproofing is PHENOMENAL. However, this means the room gets to be very, VERY warm. The heat was somewhat unbearable at times, and even opening the window did little to cool down the room. I worry to know what it feels like in the heat of the summer if the bitter cold of winter felt too warm. Location: You really can’t ask for a better location! The hotel’s main entrance is close to underground parking, parks, the museum, restaurants, and public transportation. Concluding Thoughts: I would recommend this hotel to anyone visiting Chicago. The value for the quality of my stay was amazing! I loved the room and the location! It was clean, beautiful, and convenient.

    Reviewed February 18, 2025
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