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1,083 reviews
1,083 reviews
8.3
Location rating score
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Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Deira, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
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Transport to airport
Valet parking
Complimentary WIFi in all rooms
Front desk [24-hour]
BBQ facilities
Luggage storage
13 travelers have booked today.
Value for money | 7.4 |
Distance to city center | 5.0 Km |
Location rating | 8.3 |
Nearest airport | Dubai International Airport (DXB) |
Distance to airport | 6.1 km |
What time is check-in and check-out at Carlton Tower Hotel?
Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Carlton Tower Hotel?
Carlton Tower Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Carlton Tower Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 36 AED per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.
Is breakfast offered at Carlton Tower Hotel?
Start your mornings right, with the continental and buffet breakfast options offered at Carlton Tower Hotel. There's an additional charge of 50 AED for adults and 68 AED for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Carlton Tower Hotel?
Carlton Tower Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.
Can special events be hosted at Carlton Tower Hotel?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Carlton Tower Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.
Can business events be hosted at Carlton Tower Hotel?
On-site venues and convenient event services make Carlton Tower Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Carlton Tower Hotel?
Carlton Tower Hotel does permit smoking in some areas and is not 100% smoke-free.
9.2
"Excellent location, cooperative staff."
ATIF
|
July 25, 2022
8.4
"Very nice hotel"
SURENDRA
|
June 8, 2022
7.2
"Over all we love to stay ,accessable location and nice breakfast."
Gigi
|
June 5, 2022
Carlton Tower Hotel
Carlton Tower Hotel is the perfect choice for travelers who want to take in the sights and sounds of Dubai. Experience an urban escape in Dubai with a stay at Carlton Tower Hotel, with its exceptional location right in the city center. Carlton Tower Hotel puts numerous activities at your fingertips, with its convenient location just 8.4 km from the Burj Khalifa.
At Carlton Tower Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by Carlton Tower Hotel makes it easy to plan your day trips, sightseeing, and more around Dubai.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Carlton Tower Hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Carlton Tower Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, bottled water and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Carlton Tower Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Carlton Tower Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms, bar and nightclub. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Carlton Tower Hotel offers an excellent variety of recreational facilities. A relaxing end to every day is possible with a visit to the massage, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Carlton Tower Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.
Around the property
Don't spend all your time inside while in Dubai! Be sure to visit The Dubai Fountain located 8.5 km away, an item on every checklist of those who travel to Dubai. Find that special item or souvenir that will commemorate your trip to Dubai at The Dubai Mall located 8.0 km away.
Reasons to stay here
Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 96% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 96% of other accommodations in Dubai.
7.1
Housekeeping
20 mentions
Breakfast
16 mentions
Internet
10 mentions
Swimming Pool
8 mentions
Languages spoken
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
For the kids
Land sports
Access
Getting around
Available in all rooms
La marguerite
8.3
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds vary by room. Please check each room's capacity for details.
All children are welcome.
Check-in/Check-out
Getting around
Extras
The property
Parking
![]() Carlton Tower Hotel | Best value! ![]() | ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Very good 1083 reviews 7.5Location 8.3 | Very good 3470 reviews 7.9Location 7.9 | Good 3039 reviews 7Location 7.2 | Very good 336 reviews 7.9Location 8.3 |
Neighborhood | Deira | Deira | Deira | Deira |
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Quick stop over”
Carlton Tower Hotel is an older hotel and once it would have been classed a 4 star now it is a very good 3 star hotel by Dubai standards. While not over the top glitz the hotel is very clean, our suite had a great view of the Creek and was newly refurbished. The bed was very comfortable, the linen good and the amenities provided where of a good quality. The buffet breakfast has plenty of choice including eggs freshly cooked to your liking. Dubai Mall is a 30 dh taxi ride away and the airport about the same. If you want flashy the Carlton Tower is probably not for you but value for money it is an excellent choice. I would happily stay again as I enjoy the Creek location and loved watching the dhows coming and going
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excellent location, superior service.”
Excellent Hotel. Service was superb from the front desk, to the concierge, room service etc. Rooms have been totally renovated and ooze style. Beds super comfortable. Eventhough this hotel is classed as a 4 star it has everything that you would expect from a 5 star down to hotel stationary in the room, full mini bar, tea/coffee making facilties, 24 hour room service, toiletries, large plasma, in room safe, dry cleaning service, buffet restaurant, sports bar and lobby coffee/light snacks restaurant. I totally enjoyed my stay at this hotel and would highly recommend it. The hotel is located in Deira City near the gold souk and 15 minutes from the airport and around 30 mins from Jumeriah Beach. There is a huge shopping mall (fantastic!) around 3km from the hotel - Deira City.
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An upgraded experience”
Our stay was wonderful, could not have wished for a better hotel. I will definitely stay there again if I can make it back to Dubai. Very friendly and helpful staff, we called 3 times prior to booking and the operator was happy to answer all of our questions. We parked our car prior to check in and didn't make it back to check in until later that night, the check in process was smooth and they brought our bags to the room from the trunk of the car. We couldn't believe how nice and clean the room was for the price and we even had a view of the Burj Kalifah. The location was much more convenient than the hotel we stayed in the previous night. I'm rating the food a 3 because that seems neutral and appropriate since we didn't eat there.
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best in its location”
the best room and reasonbly priced in its location. very good food and hospitality. the price was reasonble would love to make a long term contract if i get a chance since i keep visiting dubai. the hotel used to smell very good too. the toilet was quite spacious and the toilatteries were of good quality. the staff was quite helpful from the junior most to the senior most staff.
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Top Choice ”
The hotel is in the heart of the Baniyas Square, Deira, with great Greek view, exceptional location. I booked for 5 nights, and amended to only 3 nights, because of an emergency case to go home, in this occasion, I would express my thanks and appreciations to the duty staff, specially Ms Mary, Ms Rose and Mr. James, for their great support, help and communication with Agoda.com to accept the amendment. I also, appreciate the efforts of the Agoda.com for Their coordination and communication with hotel in this regard.
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Dear Mohammed, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager
Convenient location, great value”
stayed here as part of a long stop-over in dubai. the hotel was conveniently located between airport (8 minute drive) and the business district (15 minute drive). also, two metro stops are within walking distance. the location makes that dubai marina is quite far. the view on dubai creek is great, and the gold and spice souk are only 10 minutes walking. the only negative point is the lack of nice restaurants in the vicinity, but this could also be due to the ramadan. would stay here again!
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Carlton Tower Dubai”
Carlton Tower Hotel is situated close to the airport and offers good value for money accomodation. It is especially ideal for travellers who have long transits (more than 12 hours) and need a comfortable place to rest before catching their next flight out rather than waiting/staying at the airport.
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Prestigious 4* property within budget and good location.”
Very good rooms with good modern facilities, free wifi, swimming pool, spa and also restaurants good location at the creek and near to metro. All good go for it. It's very good hotel, it's one of the heritage Carlton group hotels and at the same time its within budget.
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Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Better Choice”
Carlton tower was a much better choice although the hotel is old but it has been kept in very good condition
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Dear Shahzad, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager
Great Value”
Had a nice an comfortable stay at the hotel. The rooms could do with a little upgrade though. The location is great especially access to public transport like the Metro that connects you to many key locations in Dubai. Lots of places to shop in the vicinity including the City Center. The staff at the hotel.were very helpful right from the front desk, housekeeping and the travel desk. Contact Hanif at the travel desk for your tours etc. The breakfast spread was good too and was part of our room tariff. All in all we had a good stay here.
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Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Close to shopping areas & train station”
Hotel mid range. Rooms are neat & clean, medium sized. No free wifi in the rooms only in public areas. Concierge doesn't have any information about UAE, or Dubai. Loud music from the disco was annoying, & keeps you awake from 3am. Metro Station is just 5 mins away just behind the hotel. Walking distance to deira & to shk naif souq. Gold souk is 1 stop away at the interchange.
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Remains a good value choice for Dubai”
Confirming previous reviews. Good location on the Deira Creek and very close to the Metro, good facilities, excellent staff. Can be a little noisy from nightclub but higher floors OK. Overall welcoming, comfortable and good value for Dubai.
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Dear Mr Timothy Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Staff were very accomodating ! Restaurants were clean & good. But rooms look dated !”
Pros: Location. Staff were very good & did their best to make sure we had a good stay. Restaurants were clean & price was very competitive for a hotel. Cons: Rooms look quite old & jaded. Probably due a refurbishment & minor renovation. TV Channels are pathetic, given that Dubai has pretty much all the international channels available for broadcast, it was quite disappointing that we had just 1 English channel showing English movies/programmes & even that channel wasn't great.
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Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Carlton Tower Dubai”
I have stayed here many times,even whilst it was being thoroughly renovated. The hotel is in a great location of the city, there is plenty of shops around the hotel, a wide choice of restaurants, its good value for money. I would rate this hotel as a 5 star, and not a 4 star! I would recommend this hotel to anyone who wishes to stay in the city side of Dubai.
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First time in Dubai experience”
Hotel location was excellent, 11th floor room with view of creek was absolutely brilliant, superb location for transport links, metro, abra and reasonably priced taxis. Like previous guests, we found that the hotel is old and tired and requires upgrading, repairs to rooms were left messy, not nice to look at, reception staff were not the most friendly of staff :-( bellboys(Sunday & Joseph) restaurant staff and housemaids/men were very friendly and helpful. The most helpful of all was the tourist guide Mr Haneef, we had a few problems with excursions which we had privately booked online, and he went the extra mile phoning around and getting the problems resolved so that we could enjoy our days out, even down to arranging taxis in the evening and to the airport on our last day.
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Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Exceptional”
Its an amazing hotel and the creek view is just mind blowing. The services are good and the facilities too are great. dint try any food so not sure about the restaurant. Will recommend it to anyone who prefers a peaceful and luxury stay. There are nearby restaurants where you can try different cuisines and the Dubai dhow (boat) service (very cheap) is close by and the metro station too is very near. Best stay so far
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Dear Sir/Madam, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager
Comfy beds and friendly staff ”
We were traveling through Dubai to another country and stayed here for 2 days. The beds slept really great and helped us a lot with getting rid of our jetlag. The staff was very friendly and helped us get an early morning taxi back to the airport. Overall the hotel is a bit outdated, but the hygiene is good.
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Dear Simon, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
great hotel ....BUT ”
this is a great hotel with a great location and views ( creek view room. ) of the burj khalifa and dubai creek . The rooms are a good size and clean , but a little worn . Breakfast is adequate and has great staff looking after you . The only MAJOR downside is the pool area which should be their best asset ,but is is in need of some maintenance and the so called lifeguard who does very little except hiding in the cool of the gym ,Also better make sure you can swim because he would never know if you drowned .. they used to offer food and drink at the pool and although you can still get it, it is not offered . they also used to have a bar area after the pool shut but that has stopped .. The other bad point is the pool hours ,after a hot day it would be nice to have a swim and a drink looking at the wonderful views in the evening but the pool area shuts at 7pm , Also do not get the door/concierge staff to get a taxi as they call their friends in who then try to con you ..
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Dear Guest, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. And I have discussed the matter with the Department Head concerned and I am much alarmed that such issue was not communicated and rectified immediately. Once again, we highly appreciate your comments it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager
everything was good”
7 floor is new but 9 floor is very old.This hotel situated in business street, near to many bank and some smal mall like as day to day and many Iranian restourant.The swimming pool is at 2nd floor and not so nice,but the gim was better than the swimmingpool. the breakfast was good. The lobby of this hotel is not nice at all in compair of other 4 star hotel in dubai.
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Carlton Tower Hotel Dubai”
The hotel is extremely well placed and near all activity in Dubai, the staff are friendly except for the night manager who was not helpful in trying to book us in slightly early. As soon as day shift arrived they booked us in 4 hours early so the room had been available. I would return to that hotel.
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