Carlton Palace Hotel
Get the most from an urban escape in Dubai when you book a room at Carlton Palace Hotel. Located right in the city center, Carlton Palace Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! Carlton Palace Hotel is a perfect starting point for numerous sightseeing and tourist choices, with a location just 8.4 km from the Burj Khalifa.
Have a hassle-free trip while enjoying the services and amenities offered by Carlton Palace Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Dubai.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Carlton Palace Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as daily newspaper and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Carlton Palace Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Carlton Palace Hotel including halal options.
A night in at the hotel's nightclub can be as fun as a night out with your travel companions.
Recreational facilities at Carlton Palace Hotel are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing badminton court at Carlton Palace Hotel. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Around the property
Carlton Palace Hotel provides an excellent base for exploring the sights of Dubai in-depth. Get a photograph of yourself in front of The Dubai Fountain located 8.6 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 8.0 km away.
Reasons to stay here
This hotel beats 96% of accommodations in the city on value for money.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Dubai.
Excellent location, Neat and Clean hotel”
Excellent location, 5 minutes walk from Union (interchange station for Red and Green line) and Al Rigga Metro Station. Airport, all major attractions including MOTE and Dubai Mall/Burj khalifa could be reached using Metro. Rooms are nicely done and quite luxurious, very neat and clean. Breakfast is good but services could be better with added staff and control over refilling. Staff is attentive and quite sensitive to guest's needs. What we found missing in room was an iron and ironing board, a must for travellers. Also, a pair of slippers could also add value to overall hygiene and cleanliness. Overall, a great experience and a recommended option for a quite and relaxed stay. Adam is a charming young man at the Front Desk, deserves a mention. As also the tall Omelette Chef in the restaurant, always eager to serve you well. Thanks a ton guys at Carlton Palace, Dubai.
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Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation for your kind words regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
Great Stay”
Booked the Carlton Palace last minute and what I paid for the stay and what I was provided almost made me feel guilty (LOL). What an amazing hotel. Check-in was quick and the room was clean. Room Service was the best I have had (both Staff and Food prepared) in all my time coming through Dubai. I had an odd request and when presented it to the staff they immediately took action and provided a solution. I cannot thank the staff enough for the enjoyable stay. Will stay at this hotel on future trips.
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Excellent”
We were a family of 10 that included 2 older children and 2 young children and the choice of this hotel proved to be an excellent value for money during our stay in Dubai. The hotel is clean and the rooms are spacious. The hotel is 20 years old but since it is well maintained, it carries a charm of it's own. The breakfast spread was good and vegetarians in our group also had choice of food. Children, especially the young ones enjoyed the well maintained swimming pool facility on the roof top. Overall, enjoyed our stay at Carlton Palace Dubai!
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Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
Relocated to Downtown”
I booked Carlton Palace but when I arrived there, the hotel was closed and I was advised to checked in Downtown. Downtown best points are location, cleanliness and breakfast. For Location, the hotel is just 50 meters away from Financial Center metro station. For cleanliness and comfort, I had a good bath in their clean bath tab and the bed is very comfortable with good linens and soft pillows. All the toiletries are complete. The AC was not that properly working. I moved to another room. Carlton breakfast is so good and filling I was not able to eat the whole meal. The staff except for the black receptionist were all nice. This skinny black lady is very rude and arrogant. Mary, Jeremy and the old Arab guy were very accommodating and helpful.
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Nice hotel, good and convenient location very good for what we had paid for ”
Friendly approaching , helpful and well trained staffs at all times, Nice hotel and comfortable room with all things that we need etc I would recommend The Carlton Palace Hotel to anyone that come to Dubai for any occasions,
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Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation for your kind words regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
Great Hotel With Good Breakfast & Staff”
Stayed at the Carlton Palace for 10 nights. The hotel was nice and traditional. Not contemporary as some may like it but i would always go for traditional and detail. The rooms were big and had a big comfy bed. Staff are friendly and will help you as much as they could. Breakfast was great and had a large variety for everyone. One suggestion and improvement would be if staff could ask for tea and coffee when they sit the customers down at their tables. We were having to ask every morning for tea and coffee but having said that they were quick and friendly. Location for us was perfect, very near to supermarkets, metro, malls, and creek. We prefer the city than beach resort. Swimming pool is ok for us as we had small kids but others may find it small, but nevertheless had plenty of sun lounges and had a cafe bar. Overall a great stay and would definatley be returning again.
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Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
My pleasant stay at Carlton ”
As usual it was indeed a pleasant at Carlton palace once again. Both the front office manager Mr Shiyam and front desk Hicham are an asset to this hotel. The responsible persons in this hotel should make sure that these two and the rest of the staff who are extremely good in their attitude are well taken care of. In fact I have written a big complaint about Emirates airline and quoted Carlton palace as a test case for them to learn from.
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Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO, Carlton Hotels
Feel comfortable at Carlton palac ”
I went many hotels in dubi most of them not good service and personnel behavior isn't good but Carlton palac is one of the best hotels in dubi personnel very kind and polite especially desk reception..you can feel comfortable in this hotel .you can easily access to every where.. In comper with services the price is Resonable
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Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team. Your words are indeed heartwarming. It is a motivation for us to keep on improving. Also, please be rest assured that we have taken note of your feedback with regard to the Concierge Service and we are committed to further improvements to ensure your satisfaction. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
The best Staff, Amazing Place, Good Food, Great Stay.”
We stayed in the hotel on 1st week of June 2016. Its not our first time to stay in a good hotel or lets say 4, 5, or more stars, but Carlton Palace Hotel has the best staff ever. Very accommodating and friendly. My daughter enjoyed a lot splashing in their big swimming pool, and she really enjoyed posing and taking photo at the lobby and garden area. We'll definitely recommend to our friends and we'll surely come back.
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A trip to Dubai ”
It's awesome trip staying Carlton is good but there are some things to do 1. pillows on the beds are with rubber covers, because of that we are unable to use it's very hot like burning , but staffs are very help one at restaurant is who is making omelets is outstanding. well guys Carlton Palace hotel very good place to stay
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Exceptional 5 Star Accomodations ”
The Metropolitan Palace Hotel was truely exceptional raising the bar to international travel. The hotel itself was immaculant, beautiful, clean and friendly. The staff was knowlegable providing assistance to desired destinations in and aroumd the 7Emerites. The moment I arrived they opened my door collected my bags and escorted me to my room unloaded everything unpacked me settled me in and offered complementry water fruits snacks and other goodies. I had the the best view of the Birg Kalifa and city night life. The food was incredible the Cheif is out of this world amoung one of the very best truely Talented Gifted in the art of Food. Shisa on the roof top complete with drinks pool side service complete with swim instructer gym complete with trainers sauna and spa massage room.complete with full staff assistance up to 2am. Room cleaned bedding changed and restocked throughly truned own service in the evening complete with more free goodies Hotel entertainment dancing, movies comedy drinks you name it we had access to it. Money exchange unique gift shop for guests and cab pick up drop off assistance.
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A great place to stay. ”
We enjoyed our stay at Carlton Palace Dubai, and the staff were excellent and the hotel was spotlessly clean. We will stay there again when next in Dubai.
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A really beautiful hotel.”
We were only at the Carlton Palace for 24 hours but everything was first class. We requested to stay in our room past the 12 noon checkout time. We were allowed to stay untill 2pm free of charge which was great. The breakfast was very extensive in what was available. The staff were very attentive. The foyer is beautiful with its grand staircase and huge chandeliers. Pools and spas are available.
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Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation for your kind word regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
Great value of money ”
It was a comfortable stay, the rooms are spacious & clean. Free Wi-Fi to accommodate 3 users. cozy bar & restaurants within the hotel. supermarkets are all around. shopping malls nearby. walking distance to metro stations. via taxi just 5min to Al Ghurair Center mall, 10min to Deira City Center, 15min to Dubai Airport. great hotel amenities and excellent hotel staff.
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Lovely hotel, excellent location”
brilliant 5 star hotel, probably the best you can get at this price. to savour the true delight of emirati hospitality at throwaway prices i would strongly recommend this hotel. on arrival our bags were immediately transferred to our rooms and the same process at check-out; none of the usual fuss. the ambience and luxury was quite a novelty in recession struck dubai. the location was central, very close to deira city centre. it was easy access to pretty much everywhere except sheikh zayed road (where the high rises are) all in all, a wonderful, hassle free experience. definitely recommended!
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My stay at Carlton palace for the 32nd time ”
As usual it was a very pleasant stay at Carlton palace. Although I booked two rooms only one was ready at the time of our checkin. They made us very comfortable by upgrading us to two Jnr Suites and gave us one until the other is being cleaned. We didn’t feel bad at all since the front office staff is so friendly, especially Shiyam and Hicham who looks after us every time we come.
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Dear Valued Guest, Thank you for your feedback. We greatly appreciate any comments made by our valued guests like you, as we constantly strive to achieve the highest quality of standards. It is such a pleasant motivation and encouragement that helps us work harder to meet & exceed your expectations. Sincerely, Hosni Abdelhadi, Group Managing Director, Carlton Hotels
Very convenient and comfortable”
This was a business trip, but the staff and conveniences made the work much easier. Nice restaurants, breakfast did not come with the room and was very expensive (even with the room it's expensive) but it was good quality and the staff were very nice and attentive. Comfortable, large bed and bathroom. Good variety of high class bar/restaurant settings for inviting business partners and conducting meetings. Also the perfect business-centered location. For the quality and price compared to similar hotels, and throughout Dubai in general, very good deal!
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one of my ever preferred property”
my stay with Carlton Palace was exceptionally well as usual and would continue enjoying their hospitality in future as well , but during my this stay they had asked me for security deposit of AED 300 which i have paid through my credit card and now waiting for to get reimbursed to my account , let,s see
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Dear Mr. Shaukat, Thank you for choosing Carlton Palace Hotel for your stay in Dubai. Our gratitude for the kind words regarding your stay, however, please be rest assured that the balance would be reflected back into your card as soon as your bank lifted the Security Deposit. Assuring you of our best and looking forward to making your next visit a great experience. Sincerely, For Mr. Hosni Abdelhadi, Group Managing Director, Carlton Hotels
Elegant and classy hotel in a central area, lovely staff”
The room was very spacious, elegant and clean with comfy bed. The hotel is in a central area but it was very quiet and we had a very nice sleep (just what we needed before our flight back!). The reception/lobby is welcoming and really spectacular, with an impressive chandelier and two big elegant staircases (reminded me of the Titanic first class!). The hotel has also other impressive lounges and an internal restaurant too. We were there for our honeymoon and the staff left us a cake with candles in our room to celebrate! It was such a nice touch! They also helped with directions to explore the city, which was really appreciated. The hotel is close to an area full of restaurants - local and international, plenty of choices, just a few mins away by walk - and is also not far from the Souk (markets) and Creek (docks) area, the old part of Dubai. Definitely recommended!
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Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
Extremely helpful staff in a good value hotel.”
Travelling alone to an unknown city can be stressful at times - not knowing the language, not knowing the streets and not knowing where to go - however, the staff at the Metropolitan Palace Hotel - in particular Mikaela were incredibly helpful, warm and friendly and thus made my journey a highly enjoyable one. The location is maybe not so close to the most attractive parts of the city, however, just ten minutes away there are some excellent restaurants, the metro is nearby and there is a comfortable feel to the surrounding areas. I would highly recommend this hotel for people who want comfort and calmness rolled into one.
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