Banyan Tree Hangzhou

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

2 Westbrook Resort, Zijingang Road, West Lake District – Xixi Wetland Park, Hangzhou, China, 310030

Highlights

Located in heart of Hangzhou

- This neighborhood is preferred by frequent travelers. Properties here...

Check-in [24-hour]

Currency exchange

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

Your dates are popular among travelersUsers are booking a place in Hangzhou every 5 minutes on Agoda.com
Service 9.1
Cleanliness 8.8
Room comfort and quality 8.7
Facilities 8.5

Based on 2,793 verified reviews

Service

9.1

Cleanliness

8.8

Room comfort and qua...

8.7

Facilities

8.5

Location

7.9

Value for money

7.6

See map

7.9Very good

Location rating score

Very good location
Popular neighborhood
Parking
FREE
Popular landmarks
Xixi Wetland Park
2.9 km
Fei Lai Feng
3.4 km
Ling Yin Temple
3.5 km
Gu Shan (Solitary Hill)
5.6 km
Ping Hu Qiu Yue
6.1 km
Closest landmarks
XiXi TianTang JingPin ShangYeJie
940 m
Shenyang Hagen Wax Museum
1.3 km
Cai Shenmiao
1.7 km
West Lake creative Mart
1.7 km
West Plaza Shopping Center
1.7 km

Good to know

Value for money7.6
Distance to city center6 km
Location rating7.9
Nearest airportHangzhou Xiaoshan International Airport (HGH)
Distance to airport33.3 km

Rooms available at Banyan Tree Hangzhou

Excellent
Room comfort & quality

8.7

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Based on 136 reviews from verified travelers

Premier Water Terrace Suite
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  • Room size: 120 m²/1292 ft²
  • Garden view
  • 1 king bed
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Water View Villa
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  • Room size: 130 m²/1399 ft²
  • Lake view
  • 1 king bed
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Water Terrace Suite
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  • Room size: 120 m²/1292 ft²
  • Garden view
  • 2 semi double beds or 1 kin...
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Premier Water View Villa
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  • Room size: 130 m²/1399 ft²
  • Lake view
  • 1 king bed
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Two Bedroom Jet Pool Villa - King
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  • Room size: 180 m²/1938 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed & 1...
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2-Bedroom Family Villa
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  • Room size: 180 m²/1938 ft²
  • 1 king bed or 1 queen bed
  • 1 king bed or 1 queen bed
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2 Bedroom Villa Spa Tub
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  • Room size: 180 m²/1938 ft²
  • Lake view
  • 1 king bed
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Two Bedroom Famil Villa
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  • Room size: 180 m²/1938 ft²
  • Garden view
  • 2 single beds and 1 king be...
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Spa Jetpool Viila
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  • Room size: 180 m²/1938 ft²
  • Garden view
  • 2 queen beds
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Two Bedroom Jet Pool Villa - Twin
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  • Room size: 180 m²/1938 ft²
  • 1 double bed & 1 sofa bed &...
  • 1 double bed & 1 sofa bed &...
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Frequently asked questions

For your ease of travel around the city, Banyan Tree Hangzhou provides shuttle service right at your doorstep making it easy for you to get to places effortlessly.

You can benefit from your stay at Banyan Tree Hangzhou all the more by taking advantage of the property's accessible spa services that are offered for all its valuable guests to make your evening even better.

Yes! Banyan Tree Hangzhou offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

Banyan Tree Hangzhou has car park onsite free of charge for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Banyan Tree Hangzhou was built in 2009.

100.0% of our verified guest ratings have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Banyan Tree Hangzhou down in the review section.

Past solo travelers that have stayed at this property have given Banyan Tree Hangzhou an average rating of 7.4. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Banyan Tree Hangzhou an average rating of 8.4. You can look up on more specific customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

The closest train, metro, or bus station is Fengtan Road, 2521.38 m away from Banyan Tree Hangzhou.

More about Banyan Tree Hangzhou

More about Banyan Tree Hangzhou

Experience Luxury and Tranquility at Banyan Tree Hangzhou

Welcome to Banyan Tree Hangzhou, a luxurious 5-star hotel nestled in the vibrant city of Hangzhou, China. With its impeccable service, breathtaking surroundings, and world-class amenities, this hotel promises an unforgettable stay for every guest. As you step into the hotel, you'll be greeted by a serene and elegant ambiance that instantly transports you to a world of tranquility. Banyan Tree Hangzhou boasts 72 beautifully appointed rooms, each exuding a sense of luxury and sophistication. Whether you choose a spacious suite or a cozy room, you'll find yourself surrounded by modern comforts and stunning views of the city or the picturesque West Lake. Check-in at Banyan Tree Hangzhou begins at 2:00 PM, allowing you ample time to settle in and explore the hotel's exceptional facilities. The hotel was built in 2009 and underwent a recent renovation in 2021, ensuring that every aspect of your stay is contemporary and stylish. The hotel's commitment to excellence is evident in every detail, from the meticulously designed rooms to the impeccable service provided by the attentive staff. When it's time to venture outside, you'll find that Banyan Tree Hangzhou is conveniently located just 6 kilometers away from the city center. Whether you're interested in exploring the rich history and culture of Hangzhou or simply want to indulge in some retail therapy, the city's attractions are easily accessible from the hotel. For those traveling by air, the hotel is approximately 60 minutes away from the airport, ensuring a hassle-free journey. Families traveling with children will be pleased to know that Banyan Tree Hangzhou welcomes young guests with open arms. The hotel's child policy allows children between the ages of 6 to 12 to stay free of charge, making it an ideal choice for a family getaway. With its serene surroundings and a range of activities for children, the hotel ensures that every member of the family has a memorable and enjoyable stay. Check-out at Banyan Tree Hangzhou is until 12:00 PM, giving you ample time to savor your last moments in this oasis of luxury. Whether you're visiting Hangzhou for business or pleasure, Banyan Tree Hangzhou promises an unforgettable experience that will leave you longing to return.

Unwind in Luxury: Banyan Tree Hangzhou's Exclusive Entertainment Facilities

At Banyan Tree Hangzhou, your every desire for entertainment and relaxation will be catered to with utmost care. Step into a world of opulence and indulgence as you explore the hotel's exceptional entertainment facilities. Indulge in a sophisticated evening at the hotel's elegant bar, where expert mixologists craft exquisite cocktails tailored to your taste. Sip on your favorite drink while enjoying panoramic views of the stunning surroundings, creating the perfect ambiance for a memorable night. For those seeking ultimate pampering, the hotel's salon offers a range of beauty treatments and services to help you look and feel your best. From rejuvenating facials to luxurious hair treatments, their professional team will ensure you leave feeling refreshed and revitalized. Unwind and soothe your senses in the hotel's hot tub, where warm water and gentle bubbles provide the perfect respite from the stresses of everyday life. Immerse yourself in pure relaxation as you soak in the tranquil atmosphere and let your worries melt away. For a truly indulgent experience, the hotel's spa offers a variety of treatments inspired by ancient Asian healing traditions. From invigorating massages to rejuvenating body wraps, their skilled therapists will guide you on a journey to total relaxation and rejuvenation. Take a leisurely stroll through the hotel's lush garden, where you can immerse yourself in the beauty of nature. Admire the vibrant colors of blooming flowers, listen to the soothing sounds of chirping birds, and feel the gentle breeze against your skin as you find peace and serenity in this oasis of tranquility. If you're a book lover, the hotel's library is the perfect place to curl up with a good read. With a wide selection of books spanning various genres, you can escape into a world of imagination and lose yourself in captivating stories. Don't forget to visit the gift/souvenir shop, where you can find unique mementos to commemorate your stay at Banyan Tree Hangzhou. From locally crafted artwork to exquisite handicrafts, you'll find the perfect keepsake to remind you of your unforgettable experience. With its array of entertainment facilities, Banyan Tree Hangzhou ensures that every moment of your stay is filled with luxury, relaxation, and unforgettable experiences.

Stay Active at Banyan Tree Hangzhou's World-Class Sports Facilities

At Banyan Tree Hangzhou, staying active and maintaining your fitness routine is made easy with an array of world-class sports facilities. Dive into the refreshing waters of the indoor pool, perfect for a leisurely swim or an invigorating workout. The pool offers a serene and relaxing environment, allowing you to unwind after a long day of exploring the city. For those looking to break a sweat, the hotel boasts a state-of-the-art fitness center that is available free of charge. Equipped with modern exercise machines and equipment, you can enjoy a comprehensive workout session tailored to your needs. Whether you prefer cardio exercises or strength training, the fitness center has everything you need to stay in shape. Tennis enthusiasts will be delighted to find well-maintained tennis courts at Banyan Tree Hangzhou. Challenge your friends or family to a friendly match and enjoy the thrill of the game amidst the beautiful surroundings. If you prefer a more leisurely activity, take advantage of the boats available at the hotel. Embark on a scenic boat ride along the serene West Lake and soak in the breathtaking views of Hangzhou. With the hotel's 24-hour fitness center, you can stay active and work out at any time that suits your schedule. Whether you're an early riser or a night owl, you can enjoy a rejuvenating workout whenever you please. Banyan Tree Hangzhou is committed to providing top-notch sports facilities to ensure that your stay is not only comfortable but also filled with opportunities to maintain a healthy and active lifestyle.

Unparalleled Convenience at Banyan Tree Hangzhou

At Banyan Tree Hangzhou, convenience is the name of the game. With a wide range of facilities and services tailored to meet the needs of every guest, your stay here will be nothing short of exceptional. To ensure that your every need is met, the hotel offers 24-hour room service, allowing you to indulge in a delectable meal or refreshing drink at any time of the day or night. The laundry service ensures that your clothes are always fresh and clean, while the dry cleaning service takes care of any delicate items that require special attention. For added peace of mind, the hotel provides safety deposit boxes in each room, allowing you to securely store your valuables. The concierge is always on hand to assist with any requests or inquiries you may have, ensuring that your stay is as smooth and hassle-free as possible. Stay connected with complimentary Wi-Fi in all rooms and public areas, and take advantage of the express check-in/check-out service for a seamless arrival and departure experience. With luggage storage and daily housekeeping, you can rest assured that everything is taken care of during your stay. Whether you are traveling for business or leisure, Banyan Tree Hangzhou goes above and beyond to provide unparalleled convenience and comfort for all guests.

Convenient Transport Facilities at Banyan Tree Hangzhou

At Banyan Tree Hangzhou, your journey to this enchanting city is made effortless with a range of convenient transport facilities. Whether you are arriving by air or exploring the city's attractions, the hotel offers an array of services to ensure a seamless travel experience. For guests arriving at Hangzhou Xiaoshan International Airport, the hotel provides a hassle-free airport transfer service. Sit back and relax as you are whisked away to the hotel in comfort and style. If you're looking to explore the city, the hotel offers tours and ticket services, allowing you to easily discover Hangzhou's famous landmarks and hidden gems. For those traveling by car, Banyan Tree Hangzhou has a spacious car park onsite, providing you with the convenience of parking your vehicle securely during your stay. Additionally, if you prefer not to drive, the hotel offers a shuttle service, car hire, and taxi service to cater to your transportation needs. With these options, you can easily navigate the city and explore its wonders at your own pace. Whether you're a leisure traveler or a business guest, Banyan Tree Hangzhou ensures that your transportation needs are well taken care of. From airport transfers to car rental services, the hotel's comprehensive range of transport facilities guarantees a stress-free and enjoyable stay in Hangzhou.

Unwind in Luxury at Banyan Tree Hangzhou's Exquisite Rooms

At Banyan Tree Hangzhou, every detail has been carefully curated to provide guests with an unparalleled level of comfort and luxury. Step into our well-appointed rooms and discover a haven of relaxation and tranquility. Indulge in the ultimate comfort with our air-conditioned rooms, ensuring a pleasant temperature throughout your stay. Wrap yourself in plush bathrobes and enjoy the convenience of a daily newspaper to stay updated with the latest news. Keep your hair looking fabulous with the provided hair dryer. For entertainment, unwind in front of the television with a wide selection of channels to choose from. Quench your thirst with refreshments from the mini bar, stocked with a variety of beverages. Step outside onto your private balcony or terrace and soak in the breathtaking views of Hangzhou's picturesque surroundings. Stay connected with satellite/cable TV, offering a range of channels to suit your preferences. Experience the epitome of luxury at Banyan Tree Hangzhou, where every aspect of your stay is designed to exceed your expectations.

Indulge in Culinary Delights at Banyan Tree Hangzhou

At Banyan Tree Hangzhou, guests are treated to a delightful array of dining facilities that cater to every palate. Start your day off right with a scrumptious breakfast buffet, offering a wide selection of both local and international dishes. Whether you prefer a hearty continental breakfast or a traditional Chinese breakfast, the options are sure to satisfy your cravings. For those looking for a quick bite or a caffeine fix, the coffee shop at Banyan Tree Hangzhou is the perfect spot. Enjoy a freshly brewed cup of coffee or tea, along with a selection of light snacks and pastries. The cozy ambiance and comfortable seating make it an ideal place to relax and unwind. When it comes to dining options, the restaurant at Banyan Tree Hangzhou is a culinary haven. Indulge in a gastronomic journey as you savor exquisite dishes prepared by skilled chefs using the finest ingredients. From authentic Chinese cuisine to international favorites, the menu offers a diverse range of flavors to tantalize your taste buds. In addition to these dining facilities, Banyan Tree Hangzhou also provides 24-hour room service, allowing guests to enjoy a delectable meal in the comfort of their own room. For those who prefer to cook their own meals, BBQ facilities are available for use. Daily housekeeping ensures that your dining experience is always clean and hassle-free, while grocery deliveries make it convenient to stock up on your favorite snacks and beverages. Whether you're in the mood for a leisurely breakfast, a casual coffee break, or a sumptuous dinner, the dining facilities at Banyan Tree Hangzhou are sure to exceed your expectations. Indulge in culinary delights and create unforgettable dining experiences during your stay at this luxurious hotel.

Luxurious and Spacious Rooms at Banyan Tree Hangzhou

Indulge in the ultimate comfort and luxury at Banyan Tree Hangzhou with their exquisite room offerings. Experience the opulence of the 2 Bedroom Villa Spa Tub, a sprawling 180 square meter sanctuary featuring a plush King Bed. For families seeking a memorable stay, the 2-Bedroom Family Villa offers the same generous space and can be configured with either a King Bed or Queen Bed. For a truly unforgettable stay, the Premier Water Terrace Suite awaits you. This elegant 120 square meter suite features a luxurious King Bed and offers stunning views of the surrounding water. If you prefer a larger space, the Premier Water View Villa is the perfect choice, providing 130 square meters of pure relaxation with a comfortable King Bed. Immerse yourself in serenity with the Water Terrace Suite, a spacious 120 square meter retreat featuring either two Semi Double-Beds or a King Bed. Alternatively, the Water View Villa offers the same size and a King Bed, allowing you to unwind in style while enjoying picturesque views. Booking your stay at Banyan Tree Hangzhou through Agoda ensures that you get the best prices available. With Agoda's easy and hassle-free booking process, you can secure your dream room at Banyan Tree Hangzhou with just a few clicks. Don't miss out on the opportunity to experience the epitome of luxury and comfort at Banyan Tree Hangzhou, all at the best prices guaranteed.

Explore the Tranquil Beauty of West Lake District – Xixi Wetland Park

Nestled in the enchanting city of Hangzhou, China, the West Lake District is a haven of natural beauty and cultural significance. One of its most breathtaking gems is the Xixi Wetland Park, a serene and picturesque oasis that will transport you to a world of tranquility. Spread across an impressive 11 square kilometers, Xixi Wetland Park is a pristine wetland area that showcases the region's rich biodiversity. As you explore its meandering waterways, lush forests, and charming bridges, you'll encounter a diverse range of flora and fauna, including rare species of birds, fish, and plants. The park offers a variety of activities for nature enthusiasts, such as boat rides, hiking trails, and bird-watching spots, allowing you to immerse yourself in the wonders of the wetland ecosystem. Beyond its natural beauty, Xixi Wetland Park also boasts a rich cultural heritage. The park is dotted with traditional Chinese architecture, including ancient buildings, pavilions, and bridges, which add a touch of historical charm to the surroundings. You can also visit the Xixi National Wetland Museum, located within the park, to learn more about the wetland's ecological significance and its role in Chinese history and culture. Whether you're seeking a peaceful retreat or an opportunity to connect with nature, a visit to West Lake District – Xixi Wetland Park is an absolute must. Lose yourself in the tranquility of this captivating oasis and discover the harmonious blend of natural beauty and cultural heritage that Hangzhou has to offer.

Traveling to Banyan Tree Hangzhou from Nearby Airports

Banyan Tree Hangzhou, nestled in the picturesque West Lake District – Xixi Wetland Park in Hangzhou, China, offers a serene and luxurious retreat for travelers. Whether you arrive at Hangzhou Xiaoshan International Airport or Shanghai Pudong International Airport, reaching this exquisite resort is a breeze. If you land at Hangzhou Xiaoshan International Airport, the most convenient option to reach Banyan Tree Hangzhou is by taxi or private car. The airport is approximately 45 kilometers away from the resort, and the journey takes around 1 hour, depending on traffic conditions. Taxis are readily available outside the airport terminal, and it is advisable to use licensed taxis with meters to ensure a fair fare. For those arriving at Shanghai Pudong International Airport, there are several transportation options to consider. The most convenient and comfortable way to reach Banyan Tree Hangzhou is by booking a private transfer service. This allows you to relax and enjoy the scenic drive, which takes approximately 3 hours. Alternatively, you can take a high-speed train from Shanghai Hongqiao Railway Station to Hangzhou East Railway Station, and then take a taxi or arrange for a hotel transfer to reach the resort. Whichever airport you arrive at, Banyan Tree Hangzhou promises a tranquil and luxurious escape amidst the natural beauty of Hangzhou. With its elegant accommodations, stunning views, and impeccable service, this resort is the perfect choice for discerning travelers seeking a memorable stay in China.

Discover the Natural Beauty and Cultural Attractions near Banyan Tree Hangzhou

Nestled in the enchanting city of Hangzhou, Banyan Tree Hangzhou offers a tranquil escape surrounded by a plethora of natural beauty and cultural attractions. Just a stone's throw away, you'll find yourself immersed in the serene landscapes of Xixi Wetland Park. Explore the vast network of canals, lush gardens, and picturesque bridges, as you discover the diverse flora and fauna that call this wetland home. For those seeking a deeper understanding of Hangzhou's botanical wonders, the Hangzhou Botanical Garden is a must-visit. Stroll through the peaceful gardens and marvel at the wide array of plant species, including rare and exotic varieties. The garden also offers educational exhibits and informative guided tours, making it a perfect destination for nature enthusiasts and families alike. If you're in the mood for a touch of history and culture, a visit to Zhejiang University is highly recommended. This prestigious institution is renowned for its beautiful campus, blending traditional Chinese architecture with modern facilities. Take a leisurely walk through the campus and admire the serene surroundings, or visit one of the university's museums to delve into the rich history and achievements of this esteemed academic institution. For those with a love for nature and adventure, The Northern Peak and Twin Peaks Piercing Clouds are not to be missed. These awe-inspiring mountains offer breathtaking views of the surrounding landscapes and are popular destinations for hiking and outdoor activities. Immerse yourself in the tranquility of nature as you explore the winding trails and discover hidden gems along the way. After a day of exploration, head to blt supermarket to stock up on snacks and essentials. This convenient shopping destination offers a wide range of products, ensuring you have everything you need for a comfortable stay. For a unique cultural experience, make your way to the Shenyang Hagen Wax Museum. Marvel at the lifelike wax figures depicting famous historical figures and celebrities, and learn about their significant contributions to the world. No visit to Hangzhou is complete without experiencing the beauty of the West Lake Scenic Area Music Fountain. As day turns to night, witness the mesmerizing water and light show set against the backdrop of the iconic West Lake. Let the enchanting melodies and vibrant colors transport you to a world of magic and wonder. With its prime location surrounded by these captivating landmarks and attractions, Banyan Tree Hangzhou offers an unforgettable retreat that combines natural beauty and cultural immersion.

Convenient Public Transport Stations near Banyan Tree Hangzhou

Located in the heart of Hangzhou, China, Banyan Tree Hangzhou offers easy access to several public transport stations. Just a short distance away, guests will find themselves near Gucui Road, Sanba, Wenxin, Fengtan Road, Xialongwei, and Xueyuan Road stations. These convenient transport options make exploring the city a breeze, allowing guests to effortlessly navigate their way to popular attractions and landmarks. The Gucui Road station is situated within walking distance of the hotel, providing guests with a quick and convenient way to travel around Hangzhou. Sanba station is also nearby, offering access to various bus routes that connect to different parts of the city. Wenxin station is another great option, allowing guests to easily reach Hangzhou's bustling city center. For those looking to explore further, Fengtan Road station is within reach, providing access to Hangzhou's metro system. Xialongwei and Xueyuan Road stations are also conveniently located, offering additional transportation options for guests to explore the surrounding areas of Hangzhou. With these well-connected public transport stations near Banyan Tree Hangzhou, guests can enjoy the convenience of exploring the city while staying at this luxurious hotel.

A Gastronomic Delight Awaits

Surrounded by an array of culinary delights, Banyan Tree Hangzhou offers a gastronomic experience like no other. Indulge in the delectable flavors of Hangzhou at Jijia Restaurant, where traditional Chinese dishes are expertly prepared using the freshest ingredients. For a taste of international cuisine, head to Reading Tree, where a diverse menu of global favorites awaits. Craving a sweet treat? Look no further than Ravaud bakery & café, where you can savor mouthwatering pastries and aromatic coffee. And for those seeking a taste of local Hangzhou cuisine, Bujia Fengxing Restaurant is the place to be. With so many dining options just steps away from the hotel, guests at Banyan Tree Hangzhou are sure to embark on a culinary journey they will never forget.

Shop 'til You Drop in Hangzhou

Located in the heart of Hangzhou, Banyan Tree Hangzhou is surrounded by a plethora of shopping landmarks. Just a short distance away, you'll find the West Plaza Shopping Center, where you can indulge in a retail therapy session like no other. For those looking for unique and creative finds, the West Lake Creative Mart is a must-visit. Discover local crafts, artworks, and handmade products that showcase the city's vibrant artistic scene. If you're in the mood for some home decor inspiration, head over to the New Era of Decoration Square, where you'll find a wide range of furniture, accessories, and interior design stores. Hangzhou Silk Show Shopping Center is perfect for those who appreciate the beauty of silk and want to take home some luxurious souvenirs. For a more local shopping experience, explore the North Bus Station Small Commodities Market and the DOI Zhejiang Native Produce Market, where you can find a variety of traditional goods and local delicacies. If you're looking for a modern shopping destination, Impression City Shopping Center on Gudun Road is the place to be. With its trendy boutiques, international brands, and diverse dining options, you'll have plenty to explore. And for those interested in the city's cultural heritage, the Hangzhou Cultural Centre is a hub of art exhibitions, performances, and cultural events. With so many shopping landmarks just a stone's throw away, Banyan Tree Hangzhou offers the perfect base for a memorable shopping getaway.

Luxury at an Unbeatable Value: Banyan Tree Hangzhou's Average Room Price

Indulge in opulence without breaking the bank at Banyan Tree Hangzhou. With an average room price of just $500, this luxurious hotel offers an unforgettable experience at an unbeatable value. Compared to the average price of a hotel room in Hangzhou, which stands at $87, Banyan Tree Hangzhou provides exceptional amenities and services that surpass expectations. Nestled amidst the picturesque Xixi National Wetland Park, Banyan Tree Hangzhou offers a tranquil oasis where guests can escape the hustle and bustle of the city. Each room is elegantly designed, featuring modern furnishings, plush bedding, and breathtaking views of the surrounding nature. Immerse yourself in ultimate relaxation with the hotel's world-class spa, where skilled therapists provide rejuvenating treatments using traditional Chinese techniques. Despite its lavish offerings, Banyan Tree Hangzhou remains committed to providing an exceptional experience at an affordable price. Whether you're seeking a romantic getaway or a peaceful retreat, this hotel offers a remarkable value that is hard to find elsewhere in Hangzhou. Book your stay at Banyan Tree Hangzhou today and indulge in luxury without compromising your budget.

Exceptional Service and Elegant Environment

At Banyan Tree Hangzhou, guests can expect exceptional service and an elegant environment. The staff is known for their warm and professional demeanor, making every guest feel welcome and well taken care of. The hotel's surroundings are both beautiful and comfortable, providing a serene atmosphere for a relaxing stay. The rooms are spacious and well-appointed, with amenities and exquisite tea sets that add a touch of luxury. Guests also appreciate the little surprises and thoughtful gestures from the staff, such as decorating the room for special occasions like birthdays. With attentive and friendly staff, excellent views, and a delightful ambiance, Banyan Tree Hangzhou is a top choice for a memorable stay in Hangzhou.

A Haven of Luxury and Exceptional Service in Hangzhou

Discover the epitome of luxury and exceptional service at Banyan Tree Hangzhou in Hangzhou, China. With an overall rating of 8.3, this exquisite hotel has received rave reviews from satisfied guests who have experienced its unparalleled level of comfort and attention to detail. One of the standout features of Banyan Tree Hangzhou is its dedicated and friendly staff. With a remarkable staff performance rating of 9.0, guests have consistently praised the hotel's team for their professionalism, warmth, and willingness to go above and beyond to ensure a memorable stay. From the moment you step foot into the hotel, you will be greeted with genuine smiles and a personalized level of service that is second to none. In addition to the exceptional staff, Banyan Tree Hangzhou offers top-notch facilities that have garnered an impressive rating of 8.5. Whether you're looking to relax and unwind at the luxurious spa, take a dip in the stunning outdoor pool, or stay active at the well-equipped fitness center, this hotel has it all. The facilities are meticulously maintained and provide guests with a range of options to suit their preferences and needs.

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Amenities and facilities

Excellent8.5

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
Family
  • Children's books and toys
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Body scrub
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • Pool facilities
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Full american breakfast
  • Grocery delivery
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • iPod docking station
  • Linens
  • Mini bar
  • Mosquito net
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
悦榕庄白云中餐厅
  • Cuisine: Chinese
  • Menu: Buffet

Location

2 Westbrook Resort, Zijingang Road, West Lake District – Xixi Wetland Park, Hangzhou, China, 310030

Very good7.9

Location

Airports
  • Hangzhou Xiaoshan International Airport (HGH)
    33.3 km 53 min drive
  • Yiwu Airport (YIW)
    102.9 km
Public transportation
  • Fengtan Road
    2.5 km
  • Wenxin
    2.8 km
Hospital or clinic
  • Zhejiang Litongde Hospital
    3.6 km
Shopping
  • The silk Market
    8.4 km
Convenience store
  • Century Mart
    1.4 km
Cash withdrawal
  • ATM
    860 m

What's nearby

Popular landmarks
  • Xixi Wetland Park
    2.9 km
  • Fei Lai Feng
    3.4 km
  • Ling Yin Temple
    3.5 km
  • Gu Shan (Solitary Hill)
    5.6 km
  • Ping Hu Qiu Yue
    6.1 km
  • West Lake Colored Port View Fish Garden
    6.3 km
  • West Lake
    6.7 km
  • Leifeng Pagoda
    7.2 km
  • Hefang Street
    9.0 km
  • Hangzhou Songcheng
    10.9 km
Nearby landmarks
  • XiXi TianTang JingPin ShangYeJie
    940 m
  • Shenyang Hagen Wax Museum
    1.3 km
  • Cai Shenmiao
    1.7 km
  • West Lake creative Mart
    1.7 km
  • West Plaza Shopping Center
    1.7 km
  • Lingfeng Mountain
    1.9 km
  • Jiangjun Mountain
    2.1 km
  • Qingzhiwu
    2.3 km
  • Fengtan Road
    2.5 km
  • The Northern Peak
    2.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age of guests to stay is 18 years if unaccompanied by an adult.
  • Baby cot is available at no additional charge. Advance reservation is required.
  • Children between 6 - 12 years of age will be charged half the adult price for breakfast.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center6 km
  • Travel time to airport (minutes)60
  • Airport transfer fee650 CNY
Extras
  • Daily Internet/Wi-Fi fee0 CNY
  • Breakfast charge (unless included in room price)208 CNY
The property
  • Year property opened2009
  • Number of floors3
  • Room voltage220
  • Number of rooms 72
  • Most recent renovation2021
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges1
Parking
  • Daily parking fee0 CNY

Reviews of Banyan Tree Hangzhou from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.3
  • Service score 9.1 out of 10 and is a high score in Hangzhou
    Service9.1
  • Cleanliness score 8.8 out of 10 and is a high score in Hangzhou
    Cleanliness8.8
  • Room comfort and quality score 8.7 out of 10 and is a high score in Hangzhou
    Room comfort and quality8.7
  • Facilities score 8.5 out of 10 and is a high score in Hangzhou
    Facilities8.5
  • Location score 7.9 out of 10 and is a high score in Hangzhou
    Location7.9
  • Value for money score 7.6 out of 10
    Value for money7.6
High score for Hangzhou

Rating

9+ Exceptional (32)
8-9 Excellent (18)
7-8 Very Good (28)
6-7 Good (10)
<6 Below Expectation (5)
Guest Type
Room Type
Language
Showing 93 verified guest comments
Changed to review page 1
  1. 7.6
    Very good
    Sean from Germany
    Business traveler
    Water Terrace Suite
    Stayed 3 nights in December 2025

    “Extra large room”

    The 120 square meter super large suite is very comfortable, but the downside is that some guests smoke in the room at night, causing the air conditioning system to contaminate the entire floor.

    Reviewed December 30, 2025
    Auto-translated through generative A.I.
  2. 9.6
    Exceptional
    Zhimin from Singapore
    Couple
    Premier Water Terrace Suite
    Stayed 2 nights in October 2018

    “Beautiful place and impeccable service”

    We were blessed by the great weather for our stay in Hangzhou. We opted for the premier water terrace suite but was given a tour of their villa for our consideration which we really appreciate. However, we stucked to our choice and we were glad that we did. The room was spacious, stocked with amenities and exquisite tea sets. It was clean and everytime we returned, we were welcomed by little surprises in the room. On the first night, they were very kind to decorate the room as it was my partner’s birthday. The staff were extremely helpful and attentive to our needs. Yes I do agree the pricing is on the higher end but if you’re looking for comfort and tip top service, do try them out.

    Reviewed November 03, 2018
  3. 10.0
    Exceptional
    li from China
    Family with young children
    Premier Water Terrace Suite
    Stayed 1 night in August 2018

    “Memory is very nice and friendly”

    Memory is very nice and friendly

    Reviewed August 26, 2018
  4. 10.0
    Exceptional
    Alberto from Switzerland
    Couple
    Water View Villa
    Stayed 4 nights in July 2018

    “Exceptional”

    Whole hotel‘s bulding River around, and shower is South China styl garden , hotel is beautiful !

    Reviewed August 15, 2018
  5. 9.6
    Exceptional
    Julia from Australia
    Couple
    Water View Villa
    Stayed 3 nights in May 2018

    “Exceptional”

    工作人员热情专业,酒店环境优雅舒适。

    Reviewed June 05, 2018
Changed to review page 1

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