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Atlantis The Palm Dubai
Atlantis The Palm Dubai
Atlantis The Palm Dubai
Atlantis The Palm Dubai
Atlantis The Palm Dubai
Atlantis The Palm Dubai
Atlantis The Palm Dubai

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8.7

Excellent

1,474 reviews

1,474 reviews

View15
Housekeeping13
Food & Dining6
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Atlantis Aquaventure Waterpark 310 m
Burj Al Arab 6.8 km
Wild Wadi Waterpark 7.1 km
Ski Dubai 8.2 km
Dubai Miracle Garden 14.9 km
Burj Khalifa 17.3 km
The Dubai Fountain 17.3 km
Dubai Aquarium & Underwater Zoo 17.7 km
The Dubai Mall 17.9 km
Dubai Creek 23.4 km
Nearby landmarks
Aquaventure Water Park 70 m
The Lost Chambers Aquarium 100 m
Sea Lion Point 140 m
Palm Atlantis Monorail Station 170 m
The Boardwalk Palm Jumeirah 260 m
Atlantis Aquaventure Waterpark 310 m
The Pointe 540 m
Dolphin Bay 650 m
Palm Jumeirah 2.2 km
Palm Islands 2.5 km

Atlantis The Palm Dubai

Crescent Road, The Palm Island, Palm Jumeirah, Dubai, United Arab Emirates, 211222 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Palm Jumeirah part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

170 meters to public transportation

Check-in [24-hour]

Airport transport

Excellent view

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Eco & Adventure
Horseback riding
Skiing
Workout and Leisure
Exercise area
Swimming pool [indoor]
See all amenities
Mind - Body
Yoga room

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Swimming pool [indoor]

Kids club

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

5 travelers have booked today.

Value for money8.0
Distance to city center10 km
Location rating8.8
Nearest airportAl Maktoum International Airport (DWC)
Distance to airport27.6 km

Rooms available at Atlantis The Palm Dubai

Excellent
Room comfort & quality

8.9

Regal Family Suite - Mandatory Gala Dinner Fee Not Included and to be Charged at the Hotel
...
  • Room size: 209 m²/2250 ft²
  • Beach view
  • 1 king bed & 2 queen beds
Enter dates to see prices
Skyline Family Suite - UAE Residents Only, UAE ID Required
...
  • Room size: 146 m²/1572 ft²
  • Partial ocean view
  • 1 king bed & 2 queen beds
Enter dates to see prices
Regal Family Suite
...
  • Room size: 209 m²/2250 ft²
  • Partial ocean view
  • 1 king bed & 2 queen beds &...
Enter dates to see prices
Regal Family Suite - UAE Residents Only, UAE ID Required
...
  • Room size: 209 m²/2250 ft²
  • Partial ocean view
  • 1 king bed & 2 queen beds &...
Enter dates to see prices
Family Suite with Terrace
...
  • Room size: 139 m²/1496 ft²
  • Partial ocean view
  • 1 king bed & 2 queen beds &...
Enter dates to see prices
Skyline Family Suite
...
  • Room size: 146 m²/1572 ft²
  • Partial ocean view
  • 1 king bed & 2 queen beds &...
Enter dates to see prices
Skyline Family Suite - Mandatory Gala Dinner Fee Not Included and to be Charged at the Hotel
...
  • Room size: 146 m²/1572 ft²
  • Beach view
  • 1 king bed & 2 queen beds
Enter dates to see prices
Family Suite with Terrace - UAE Residents Only, UAE ID Required
...
  • Room size: 139 m²/1496 ft²
  • Partial ocean view
  • 1 king bed & 2 queen beds
Enter dates to see prices
Family Suite with Terrace - Mandatory Gala Dinner Fee Not Included and to be Charged at the Hotel
...
  • Room size: 139 m²/1496 ft²
  • Beach view
  • 1 king bed & 2 queen beds
Enter dates to see prices
Terrace Suite - Mandatory Gala Dinner Fee Not Included and to be Charged at the Hotel
...
  • Room size: 95 m²/1023 ft²
  • Beach view
  • 1 king bed & 1 king bed
Enter dates to see prices

Frequently asked questions

Does Atlantis The Palm Dubai have a hot tub?

A hot tub is one of the facilities available at Atlantis The Palm Dubai.

What time is check-in and check-out at Atlantis The Palm Dubai?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Atlantis The Palm Dubai?

Atlantis The Palm Dubai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 385 AED. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Atlantis The Palm Dubai also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Atlantis The Palm Dubai has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Atlantis The Palm Dubai?

Start your mornings right, with the continental and buffet breakfast options offered at Atlantis The Palm Dubai. Adults can enjoy breakfast offered with an additional charge of 169 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Atlantis The Palm Dubai?

Atlantis The Palm Dubai features 3 on-site restaurants for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Atlantis The Palm Dubai?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Atlantis The Palm Dubai. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Atlantis The Palm Dubai?

On-site venues and convenient event services make Atlantis The Palm Dubai an ideal choice for hosting events such as corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 2000 people. An extensive range of facilities and services including projector or LED display and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Atlantis The Palm Dubai?

Atlantis The Palm Dubai does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Atlantis The Palm Dubai

  • 9.6

    Exceptional

    "we had a good experience in Imperial club lounge."

    Yuya

    |

    July 12, 2022

  • 8.8

    Excellent
    Staff 

    "The staff is super friendly and so helpful."

    Frederik

    |

    June 27, 2022

  • 7.6

    Very good
    Cleanliness

    "The only best things are the view and cleanliness."

    Eyup

    |

    May 9, 2022

Overall rating:

8.7

Excellent
1,474 reviews
Cleanliness
9.2
Facilities
9.3
Location
8.8
Read all reviews >
What travelers say they love:
The best hotel in dubai - just next to aquaventure water par...
Karthik from Switzerland
Family with young children
More about Atlantis The Palm Dubai

More about Atlantis The Palm Dubai

Atlantis The Palm Dubai

Getting in and around Dubai is a breeze when staying at Atlantis The Palm Dubai, located right in the heart of the city. Get ready for an adventure with a stay at Atlantis The Palm Dubai. Experience the joy of multiple options for activities at this convenient location! Atlantis The Palm Dubai is a perfect starting point for numerous sightseeing and tourist choices, with a location just 17.3 km from the Burj Khalifa.
Have a hassle-free trip while enjoying the services and amenities offered by Atlantis The Palm Dubai. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the resort can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the resort make it easy to plan your day trips, sightseeing, and more around Dubai.
If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site. The resort provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the resort to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Atlantis The Palm Dubai guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Atlantis The Palm Dubai include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The resort also offers bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Atlantis The Palm Dubai. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. Guests with dietary restrictions will appreciate a selection of cuisine types at Atlantis The Palm Dubai including halal options.
A night in at the resort's bar and nightclub can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Atlantis The Palm Dubai are designed for escape and relaxation. Don't forget to explore the resort's easily accessible beach. Maximize your winter fun with a daily trip to the powdery white slopes with ski slopes. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna.
Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Get wet in the best way on sunny days by joining water-world activities like fishing, snorkeling, non-motorized water sports, motorized water sports, diving and wind surfing.
Water sports are incredibly convenient with water park provided by Atlantis The Palm Dubai. Get the family involved in activities such as horse riding. Have fun without traveling far, by taking advantage of the yoga room, tennis court and squash court at Atlantis The Palm Dubai. Have fun with your friends or family, or even meet new people at the games room.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore Dubai while in the city. Get a photograph of yourself in front of The Dubai Fountain located 17.3 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 17.8 km away.

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Amenities and facilities
Exceptional
Facilities

9.3

Most talked about facilities

Food & Dining

32 mentions

Swimming Pool

27 mentions

Beach

22 mentions

Breakfast

15 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Russian
  • Spanish

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Diving
  • Exercise area
  • Fishing
  • Game room
  • Garden
  • Golf course [on-site]
  • Horseback riding
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Skiing
  • Snorkeling
  • Spa
  • Squash court
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water park
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Kosher
  • Buffet
Restaurants on site

Ossiano

  • Cuisine: Mediterranean, Seafood
  • Menu: Buffet

Nobu

  • Cuisine: Japanese, Sushi

Hakkasan

  • Cuisine: Chinese, Cantonese
  • Menu: Buffet

Seafire Steakhouse and Bar

  • Cuisine: Steakhouse

Saffron

  • Cuisine: Asian

Kaleidoscope

  • Cuisine: International, Local

Asia Republic

  • Cuisine: Asian

The Burger Joint

  • Cuisine: American

Shawafel

  • Cuisine: Middle Eastern

The Shore

  • Cuisine: Tex-Mex

The Edge

  • Cuisine: Pizza

Bread Street Kitchen & Bar

  • Cuisine: European
  • Menu: Buffet

Ayamna

  • Cuisine: Middle Eastern
  • Menu: Buffet

Wavehouse Restaurant & Bar

  • Cuisine: International

White Beach

  • Cuisine: Asian, Mediterranean, Sushi
Location
Crescent Road, The Palm Island, Palm Jumeirah, Dubai, United Arab Emirates, 211222
Excellent
Location

8.8

Airports

  • Al Maktoum International Airport (DWC)
    27.6 km
  • Dubai International Airport (DXB)
    28.3 km

Public transportation

  • Palm Atlantis Monorail Station
    170 m
  • Palm Gateway Monorail Station
    5.0 km

Hospital or clinic

  • Kind Care Medical Center
    8.2 km

Shopping

  • Mall of the Emirates
    8.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Atlantis Aquaventure Waterpark
    310 m
  • Burj Al Arab
    6.8 km
  • Wild Wadi Waterpark
    7.1 km
  • Ski Dubai
    8.2 km
  • Dubai Miracle Garden
    14.9 km
  • Burj Khalifa
    17.3 km
  • The Dubai Fountain
    17.3 km
  • Dubai Aquarium & Underwater Zoo
    17.7 km
  • The Dubai Mall
    17.9 km
  • Dubai Creek
    23.4 km

Nearby landmarks

  • Aquaventure Water Park
    70 m
  • The Lost Chambers Aquarium
    100 m
  • Sea Lion Point
    140 m
  • Palm Atlantis Monorail Station
    170 m
  • The Boardwalk Palm Jumeirah
    260 m
  • Atlantis Aquaventure Waterpark
    310 m
  • The Pointe
    540 m
  • Dolphin Bay
    650 m
  • Palm Jumeirah
    2.2 km
  • Palm Islands
    2.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-13 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 14 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Entry visas can be obtained through Atlantis, The Palm, Emirates Airline or the travel agent coordinating your travel and accommodation. Atlantis, The Palm offers to organise visas for guest visiting the UAE and staying at Atlantis, The Palm, requiring the following to process a guest visa:

    1. All applications MUST have a confirmed guaranteed reservation.
    2. Complete Visa application form (separate form required for each guest travelling).
    3. Coloured scanned copy of the photo page of their valid passport with at least six (6) months validity.
    4. Clear scanned coloured passport size photograph (JPG Dimension 4.3cm x 5.5 cm, file size 40 KB)
    5. Scanned copy of both sides of a credit card clearly displaying signature, credit card numbers and expiry dates.
    6. Full prepayment of AED 450, the nonrefundable visa application fee.
    7. A successful preauthorization of the refundable security deposit onto the credit card provided to the value of AED 5000 per person charged by visa officers.
  • A tourism tax will be charged directly at the property.
  • Guests must provide an original passport or Emirates ID upon check-in.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee385 AED
  • Distance from city center10 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)169 AED
  • Daily Internet/Wi-Fi fee0 AED

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges3
  • Number of floors20
  • Number of restaurants3
  • Number of rooms 1539
  • Room voltage220
  • Year property opened2008
  • Most recent renovation2008

Parking

  • Daily parking fee0 AED

Reviews of Atlantis The Palm Dubai from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities9.3
Location8.8
Room comfort and quality8.9
Service8.8
Value for money8.0
High score for Dubai
Rating
9+ Exceptional (529)
8-9 Excellent (253)
7-8 Very Good (162)
6-7 Good (77)
<6 Below Expectation (66)
Time of the year
Mar - May (185)
Jun - Aug (319)
Sep - Nov (288)
Dec - Feb (295)
All guests (1,474)
All room types
All languages

Show reviews that mention 

Showing 1,087 verified guest comments
12345
10.0
Exceptional
hendra from Indonesia
Family with young children
Stayed 4 nights in October 2012

good htl”

waterpark

This hotel in Dubai is situated near the crescent of The Palm, conveniently located near a variety of attractions and conveniences. The Village Center is located only five minutes from the Atlantis, The Palm, while the center of Dubai is only 20 minutes away. The Atlantis, The Palm is situated only 30 minutes from the Dubai International Airport Rooms at the hotel feature mini-bars, satellite television, Internet service and bathrobes. Suites at the Atlantis, The Palm feature dressing areas, walk-in wardrobes and jetted tubs. The Atlantis, The Palm offers a wealth of amenities and conveniences, including no less than 17 restaurants, lounges and bars. The hotel also offers a spa and fitness center, three lagoons complete with dolphins, on-site shopping center, two swimming pools and concierge service. Guests can enjoy a range of water sports at Atlantis beach. In addition, deep sea fishing excursions can also be arranged through the hotel. The hotel offers a total of 1,373 rooms and 166 suites. The hotel is designed with two towers that are spanned by a Bridge Suite.

Reviewed November 08, 2012

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10.0
Exceptional
hendra from Indonesia
Family with young children
Stayed 2 nights in November 2012

good htl”

waterpark

This hotel in Dubai is situated near the crescent of The Palm, conveniently located near a variety of attractions and conveniences. The Village Center is located only five minutes from the Atlantis, The Palm, while the center of Dubai is only 20 minutes away. The Atlantis, The Palm is situated only 30 minutes from the Dubai International Airport Rooms at the hotel feature mini-bars, satellite television, Internet service and bathrobes. Suites at the Atlantis, The Palm feature dressing areas, walk-in wardrobes and jetted tubs. The Atlantis, The Palm offers a wealth of amenities and conveniences, including no less than 17 restaurants, lounges and bars. The hotel also offers a spa and fitness center, three lagoons complete with dolphins, on-site shopping center, two swimming pools and concierge service. Guests can enjoy a range of water sports at Atlantis beach. In addition, deep sea fishing excursions can also be arranged through the hotel. The hotel offers a total of 1,373 rooms and 166 suites. The hotel is designed with two towers that are spanned by a Bridge Suite.

Reviewed November 08, 2012

See room deals

9.7
Exceptional
Ahmed from Kuwait
Couple
Stayed 3 nights in October 2013

Unforgettable Stay!”

Friendly staff, activities, room

This was our third time to stay in Atlantis. It's definitely our first choice of stay in Dubai. It was our anniversary and Elena gave us a great room with palm view on the 15th floor. The next day we came into the room with a surprise dish of sweets and macarons with a note wishing us a happy anniversary! We looooooved it. The room service was so fast and the quality of the food was outstanding. They have the most delicious club sandwich as a late night snack and the best in-room Arabian breakfast. The room was big and comfortable. My only disadvantage would be their pillows. I didn't like them. I woke up with a stiff neck. Overall, Atlantis the Palm is the best hotel in Dubai. Booking through Agoda was a great decision because they offered the cheapest rates compared to other websites including the Atlantis official website itself.

Reviewed October 08, 2013

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9.3
Exceptional
Karen from United Kingdom
Family with teens
Stayed 2 nights in October 2014

great but very busy”

food, views, staff

We booked the Atlantis for 2 nights at the end of a week in Dubai. We were expecting great things and in some respects we weren't disappointed. We were very early to check in for our room and luckily our rooms were available 3 hours before normal check in time. We have two older children and got two adjoining rooms with balconies facing the pool and the sea. The staff were excellent and noted my allergies from day one in the system so that wherever I ate, they would have my information. At the buffet in the Kaliedescope Restaurant, they even offered me a restaurant chef to assist my choices. Nothing was too much trouble when it came to choosing the right dishes for me. This attitude was the same regardless of what restaurant we ate at each day and night. The pools were easily accessible and one was open till 10pm for night swimming. The beach was seconds away too but you had to beware of jellyfish. The only issue we had was the price of some food. You expect to be paying a lot when staying at a 5 star luxury resort but our buffet dinner was 200 dirhams each which worked out something like $277.00 Sing dollars (our currency). That's a lot for one dinner. The only other thing was that my husband thought it was like Spain or Benidorm with hundreds of people everywhere walking around the elegant lobby in robe and slippers. There was also a club/cabana beach area on the beach which was for young hip singles and couples I guess which had fairly loud club music playing most of the day and night (the doors were luckily double glazed though). I think my husband thought originally that the main Atlantis building was somewhere you checked in and then your room/beach hut/suite would be along the palms that make up the island. He didn't realise that the area is residential and what you looked out on from the beach was building work on very big expensive houses (oh dear). Overall a memorable stay in an iconic hotel.

Reviewed October 20, 2014

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9.7
Exceptional
Budiawan from Indonesia
Couple
Stayed 1 night in September 2011

Lovely hotel and excellent service”

the room, the food, the lost chambers, aquaventure

My husband and I had a fabulous stay at Atlantis The Palm. It's a bit of disappoinment at first. We requested a palm view room when we booked and checked in. There were long queues for almost all 8 check in counters available. I have to wait about 3 hours to get my room as the room is not ready yet. However, when I got in to the room, it's a sea view room instead of a palm view room. I have requested for a change and I was upgraded to a suite. The suite is gorgeous. The staffs are all friendly. The food is delicious. The decoration and the facilities offer by Atlantis are excellent. We'll surely come back one day :)

Reviewed October 15, 2011

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9.7
Exceptional
Fabien from France
Family with young children
Stayed 5 nights in November 2011

Amazing place to stay for families”

Rooms, big and classy, Ambiance, Huge Acquarium, Restaurants, Everything

It's the second time we stayed in the Atlantis The Palm Hotel. We asked for a Deluxe Room, we've been outclassed in a big room just above the Acquarium, it was nice, kids and ourselves were delighted to enjoy the acquarium the evenings. The service definitely worth it. Even with lot of people, the water park was easy to access, you have just to come not to late. Restaurants are very good, obviously the French Brasserie with plenty of french tastes, but also the libanese restaurant with it's so famous lamb shoulder. Beach and swimming pools are nice. Very good stay, even better than the first time.

Reviewed November 19, 2011

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8.3
Excellent
SUMIT from India
Couple
Stayed 2 nights in October 2015

Atlantis _a big disappointment”

cleanliness, staff, grandeur

The stay at Atlantis was the most disappointing 2 days of our 4 day trip to Dubai. My husband and I had put in a lot of care and detailed planning for our trip to Dubai. we decided to go ahead with our stay as we had heard such great reviews about the hotel. But to our disappointment it was much less than what we had expected from Atlantis. The rooms were just normal, similar to other 4 star or 5 star hotels offer but here we had to pay a bomb for the room. All activities were unreasonably highly priced, a dolphin interaction for just 10 mins charges around INR 15000 for two person. Apart from this food, buffet are all very expensive. These all charges is acceptable as we are staying in one of the most premium hotels in Dubai. But the most shocking part of our stay was when we got to know that the wi-fi is chargeable here. In the smallest of hotels wifi is free but here we paid AED 100 for 24 hrs Wifi network. This was the biggest let down during the entire stay. It seemed they wanted to extract the last penny possible. For the Water adventure park, the rides were included with our hotel stay but they charged us 40 AED for the lockers. Other then all this what was appreciable are the cleanliness, the beaches, the pool, the gym, the spa...All these were maintained to the tee and we the dress code was also not strict within the hotel premises.

Reviewed October 28, 2015

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10.0
Exceptional
Maria from Philippines
Family with young children
Stayed 1 night in May 2012

awesome! ”

the place is so awesome! the best family hotel in dubai! spectacular views of the azure waters of the arabian gulf or the palm. rooms are very elegant and spacious. the restaurants are great! the staff are all friendly and accomodating. you will keep on coming back to atlantis dubai!

Reviewed May 22, 2012

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9.3
Exceptional
Shannon from Australia
Couple
Stayed 3 nights in November 2012

A hotel that's so good youll never have to leave ”

Dolphin bay, the view from the beach, restaurants in hotel were exceptional, service from staff was better than any I've ever had. Room service was prompt,

We had just finished travelling through morocco and Barcelona and Dubai was our last stop over before we went home so we decided to treat ourselves to some luxury....and boy did we underestimate just how luxurious this hotel was. From the moment we arrived we were taken very good care of by everyone that served us, a tour of the hotel was given and we were taken to our room. We were only staing in a basic room but it exceeded our expectations and the view was amazing. Initially we assumed that we wouldn't spend a lot of time at the hotel because what's the point of going to another country if you just sit in the hotel....BUT...this hotel had beyond everything that you needed and there was so much to do. You easily need a week there to experience an enjoy every aspect. The restaurants all had food that was like nothing I'd ever had and if there was something I wanted that wasn't on the menu they gladly accommodated to my needs. The beach that over looks the city is cover with single and double cabanas and is just beautiful. Our biggest perk was going to see the dolphins at the hotel and swimming with them...in fact we did it twice because we enjoyed it so much. Atlantis is an amazing hotel to spend relaxation time in and also take your children as they will be well entertained...the only point that for some would consider it negative is that all this comes with a high price. However if you budget properly a family will be able to enjoy everything it offers and you won't be disappointed...well worth the investment.

Reviewed November 22, 2012

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10.0
Exceptional
Carol from Australia
Couple
Stayed 2 nights in October 2011

Fantastic on every level”

Extra large rooms

my husband and i stayed at the atlatis the palm dubai as a two night stop over. we really wished we had planned more nights. everything and i really mean everything about the hotel was superb. from the magnificent sculpures in the foyer to our beautiful room with the best bathroom we have ever seen, to swimming with the dolphins, to the shopping, to the food there is nothing to complain about this fantastic hotel. the staff where extremly friendly and helpfull. my husband orded a cooked snack 3am in the morning, he was told it would take 30 mins., it was in our room in 15 mins. now that is what i call good service.

Reviewed October 17, 2011

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10.0
Exceptional
Luke from United Kingdom
Couple
Stayed 10 nights in November 2014

The best hotel we have ever stayed in”

Location, staff and breathtaking appearance

What they say about this hotel is true! It is simply the best hotel we have ever stayed in. The staff were all fantastic and couldn't do enough for you. The rooms themselves were extremely spacious and impeccably clean. The views of the palm were brilliant and we were also over the aquarium so that was beautiful too. We ate in a couple of the restaurants in the hotel and they were all delicious. No matter what you fancy there was a restaurant for you. I couldn't recommend the steak house restaurant more, simply the best steak I have ever had. The only criticism I have is that simple things are very expensive. We stayed on a room only basis and found the room service and simple things like a bottle of water was very overpriced. Overall I would score this hotel as 10/10 and when we return to Dubai I could not imagine staying anywhere else.

Reviewed December 01, 2014

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10.0
Exceptional
Omayr from Pakistan
Solo traveler
Stayed 1 night in March 2017

Atlantis lived up to its reputation as the epitome of luxury. Great room and exceptional restaurants”

Atlantis needs several days to actually experience most of it. It's countless resort style activities are worth experiencing provided you're there long enough. Other than the overall luxurious experience, what was truly outstanding were the dining options. Dinner at Nobu was excellent, it really lived up to its name. The only downside was the hotel goes quite somewhat early. The famous nightclub Ndulge is not open everyday, and other restaurants close early, even the bar closed well before the 3am standard around Dubai. Atlantis might not be as happening as the marina at 2am, but in terms of sheer luxury and range of breathtaking day time activities, Atlantis is the place to be at.

Reviewed March 13, 2017

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10.0
Exceptional
Wang from Hong Kong SAR, China
Family with young children
Stayed 2 nights in July 2014

A must go for families”

Beautifully decorated, lots of facilities, nice staff

We are a big family of 9 persons, including 4 elders, 2 adults and 3 kids from 6 to 11. We had a wonderful stay in Atlantis. The hotel is very beautiful, the room is clean and with good view, the staff there are helpful. The water park has a lot of facilities that fit people with all ages, even our parantes who are over 70, enjoyed the water play. The Lost Chambers is second to none in the world. It is very beautiful with lots of fishes and is nicely deorated and managed. Dolphin Bay is a wonderful experience though its rather expensive (DE 560/head). The only disappointmnet was that we forgot to take back the photos we have bought after dolphin encounter and they did not send the photos to our room. At the end we checked out without the photos. We are now waiting for the hotel to send the photos to us by courier.

Reviewed August 04, 2014

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8.7
Excellent
Wing from Australia
Family with young children
Stayed 2 nights in December 2013

returning customer ”

family friendly, activities for children, close to beach

This is our second time staying in Atlantis the Palm Dubai, because our children enjoyed the water activities (especially entrance to the aqua venture) so much that we couldn't wait to go back there again. We will definitely go back for the third time in the near future.

Reviewed January 05, 2014

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8.3
Excellent
Cynthia from Australia
Family with teens
Stayed 3 nights in April 2012

Fantastic views ”

Close to waterpark

Atlantis Hotel - amazing piece of architecture. We booked for 3 nights in April. We had a large room, overlooking the palm. Had originally asked for non-smoking, palm view and were taken to our first room only to find it was ocean view. The porter insisted on checking with reception and within minutes had us changed to a palm view, however it was a smoking room. Slight smell of smoke in the room, however this was not a major bother. The view was amazing. The most expensive hotel I've ever stayed at. Three nights was too long for the money. One or two would have been better and then should have opted to spend third night near the city.

Reviewed April 17, 2012

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9.3
Exceptional
Kenneth from Australia
Couple
Stayed 2 nights in October 2011

Great Hotel when you want to be spoilt.”

free access to the water park and lost chambers. great friendly and efficient service.

we had two wonderful days at atlantis on a stopover on our way home to australia from spain. it was a birthday treat as something that we had wanted to do for a while. the hotel staff are so friendly and efficient. they treated us like royalty from the moment we checked in. we booked an imperial club room so we had the club lounge benefits along with access to the other facilities at atlantis without any additional costs, which included unlimited access to the water park which meant we could go very day we were there. our room was lovely and quite large with a 32inch flat screen tv, big bath & separate shower and separate toilet & bidet. fluffy robes and toiletries were also provided. our room overlooked the beach which was a great view. i was pleased to see that with so many day visitors to the hotel we had a security officer at each of the lift areas and swimming pool entrances to make sure only hotel guests had access to these areas. although breakfast is served in the club lounge you get a greater selection at one of the dining options like saffron, although a lot more crowded. chocolate fountain and fruit for breakfast would you believe, as well as the usual eggs toast, pastries and a huge range of cold meats, vegetables, salads yoghurts et to choose from. all in all i couldn't not fault the hotel facilities or the service of their staff. we would definitely stay at this hotel again if we can afford it. thoroughly recommend it. loved our stay. room tip: if you can afford it, book an imperial club room. great sized room with great view from your balcony and very good benefits come with the room.

Reviewed October 17, 2011

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10.0
Exceptional
Tom from Hong Kong SAR, China
Couple
Stayed 1 night in December 2013

It is a luxurious hotel that I never been!”

Very attentive staff, nice decolation, wonderful aquarium

It was my wonderful second honeymoon during we stay in Atlantis the palm, also it is wonderful hotel in my life. Thanks Atlantis the palm Dubai!

Reviewed December 06, 2013

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8.7
Excellent
Kenneth from Australia
Solo traveler
Stayed 3 nights in November 2014

Excellent Hotel”

Food, Style and Decor, Facilities

Enjoyed a relaxing 3 nights at Atlantis The Palm, Dubai. Took time to visit Aquaventure Waterpark and The Lost Chambers Aquarium. Well worth it! Food was consistently good...no, it was superb. Staff were friendly and most helpful at all times

Reviewed November 29, 2014

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9.0
Exceptional
Christopher from Australia
Couple
Stayed 1 night in October 2012

An incredible tourist attraction for families ”

Amazing attentive and friendly staff make this hotel great

We booked one night at the Atlantis Palm mostly out of novelty and to experience from Emirati luxury. The entire hotel is over the top in a fun way - and the friendly staff go out of their way to make your stay as comfortable and pleasant as possible. The hotels aquarium and water park attractions made it feel like the place was over run with screaming children at times but there are plenty of adult options too - make sure you book a dinner at Nobu!

Reviewed October 08, 2012

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9.7
Exceptional
ROBIN from United Kingdom
Couple
Stayed 1 night in July 2012

amazing!!!”

amazing hotel, amazing location, amazing food, amazing rooms

One word... Amazing!! we stayed for two night as a treat before heading over to thailand for a 3 week holiday. we will definetly be staying here again, the place is unreal!! the waterpark was amazing, the aquarium was beautiful, staff were friendly, food was delicious and rooms were large and clean. we asked for a room with the view of the palm and the city. the view was increadible! we want to go back already!! definetly worth the money!! it is true what a lot of reviews say though, the food in the restaurants are pricey. so next time i would go halfboard. however we found the food at the waterpark was very reasonable! we also swam with dolphins at the hotel, definelty worth every penny :-)! cant wait to go back!!!!

Reviewed August 02, 2012

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