The most kid-friendly hotel!!”

We are a family of 3 with a 21 month old boy stayed at Silks Place Yilan Hotel for 4 days (3 nights). We chose this hotel because our son loves cars! However, he is too little to ride on the auto cars as he couldn't step on the peddle continuously or to steer the wheel properly. As parents we either band down the whole time or to choose those non-auto cars. The slides there are also too high for our child. Moreover, the opening hour of the Fantastic Castle conflicted with our schedule. It opens sometime at 8/9am closes at 11am and reopen at 3pm until 8:30pm. By the time we finish breakfast, it's almost time to close for the morning. Glad that The Club opens throughout the day, we could enjoy indoor heated pool swimming. Free movie is an awesome idea but if the hotel can provide babysitting service would be better. Other than that the facilities and staffs are super helpful!! Their warm smiles totally melt my heart. I can't wait to go back again when my son gets older.

having nice activities for young kids”

this was my third time to the Silks Place Yilan Hotel, and i have to say my kids love coming here so much, and enjoyed having fun at the kids fantasy castle, the facilities and activities. Easy access to the shopping center if you feel bored to stay at the hotel; also you may try their BBQ duck at the hotel restaurant which is so yummy and famous, or even go downstairs eating at the downstairs restaurants which located at the shopping mall. Staffs are really friend, nice and helpful, i will definitely come again next summer vacation with my two lovely sweeties.

Modern Hotel with luxurious settings”

Silks Place Yilan is a modern hotel with luxurious settings. The rooms are spacious and comfortable The hotel is located about 10 to 15 mins walk from the Yilan Railway Station but they provide free shuttle services. The staff are very friendly and helpful. The hotel has a gym and hot spa for use by guests. It also organises different activities to keep adults and children occupied during the weekdays and weekends.

Fantastic hotel for the kids!”

If you're bringing your kid to Yilan, don't miss Silks Place Yilan. All the kids-friendly facilities and activities worth your stay! We enjoyed the time a lot and the hospitality the hotel provides. Very good! Looking forward to our next visit!

Excellent experience ”

We traveled with a four year old. The hotel is out of the ways from Taipei City, but worthy of a stay with young children. We took the bus from Taipei to yilan. We then took the taxi to the hotel. You can actually walk but it is about 20 minutes. We were greeted at the door with some very friendly staff and they took our luggage even before checking in. Check in is at three so we went for lunch in the mall. During check in my child was given a welcoming stuff animal and his own door card. We first played the Sony PlayStation driving game even before going to the room. If your child is too small, they will have to double up with a parent. We stayed at the 8th floor. We had to pay an extra $70us but worth it. Our child picked up the toy car right away and drove into our hotel room. The hotel room amenities were first class. All brand name and even had nice beach flip flops for everyone. Just make sure you do not take or break anything in the room. It was $4 us for a tea spoon. We first went swimming. Clean environment but remember to bring a swimming cap as it is a requirement. We had dinner in the red lantern restaurant. We could not eat the famous duck meal as you need 4 adults to finish. By the way you can get free movies tickets to the theatre down stairs. Need to book tickets at front desk. Don't watch the really late movies as some of the mall doors get locked up at night. The buffet breakfast is excellent. Especially the drink selection not to mention the self design fruit juices. Check out is at 11:00 so you might want to let your kid play some more with the toy car. They also offer free limousine service to the bus depot. I really enjoyed my stay and would certainly come back.

Excellent”

We stayed for 3 nights during the Christmas holidays. The room, the food, the people and the facility there were excellent!! One thing a bit disappointing is the fantasy castle floors became extremely noisy when it was raining outside and all the kids were driving cars on the inside walkway. The rain stopped on the second day, but there was a "heavy traffic jam" shown at the outside playground this time and I was even hit by the cars twice because not every parent surely kept a closer eye on their kid when they were driving, some of the senior kids were driving super fast and failed to hit the brake...it was really terrible!!! I understood this was not the hotel staffs' fault, but maybe next time we will consider to visit Silks Palce Yilan again during the off-season.

Nice hotel facilities and impressive services”

They have a lot of facilities for customers to use, swimming pool, SPA, children playground, PS3 car race...etc. And the service is fabulous, like train station pick-up service, really impressive. Location at Yilan city centre, easy to reach southern Yilan or northern Yilan. Children-friendly. They got lots of activities for customer to join, like bicycle riding, etc., wanna try their small trips next time Breakfast is soso.

It's perfect to bring kids for holiday.”

We got the free upgrade to family room, and it's so close to kids playground. Kids are happy and we spent wonderful time in Silks Place Yilan Hotel.

Child's Wonderland ”

My kids thoroughly enjoyed themselves during our 3 day stay. They played with the electronic cars all day just outside our room and made many friends with the other kids. If you book a room on the castle floor, each room comes with a tent for the kids to sleep in. The adults occupied themselves with the free unlimited movies in the cinema at the adjoining shopping centre. Highly recommend this hotel if you have young kids or are a movie buff. Also the chinese restaurant in the hotel has the most famous cherry duck in yilan. Book in advance to secure a reservation. Duck also needs to be ordered in advance.

Best hotel for kids in Taiwan!”

Staffs were well trained with all types of situations possibly happened with family traveling with kids. There were several programs specifically arranged for young kids, such as treasure hunting and hide-and-seek in the shopping mall. So much fun for the kids! The restaurant for the famous cherry duck was very impressive! I personally enjoyed the spa very much and wished the spa has a branch in my city. It was that good! The breakfast buffet was pretty awesome also, with fresh made juice and many Yilan special delicacies. Definitely recommended for families with kids under 7!

Amazing!”

Silks Place Yilan is the best hotel I have ever Stayed. Children love this tour very much, especially go kart!

Young children will love it here!”

We enjoyed our stay at Silks Place Yilan. Will recommend to stay for at least 2 nights to enjoy the facilities, kids play area etc.

a perfect hotel for children”

The hotel experience is wonderful as children can fully enjoy the amenities. Room is spacious and you can enjoy the panoramic view of Yilan. The only defect of the stay is the dirty carpet in the room. A lot of stains can be seen on the carpets and the hotel should have cleaned them properly.

Happy Trip”

We had a very very happy trip staying in Silks Place Yilan. My 2 kids are very enjoy. Highly recommended.

A self sufficient 5* hotel in Yilan ”

You can find all that you need within the hotel and the entertainment complex within. The kids refused to even get out of the hotel to explore Yilan. Shall also try to enjoy the complimentary movies that the hotel offers during your stay.

Great Hotel, Great food”

i was hesitant at first because the town of yilan compare to its surrounding looked a bit rundown, but the hotel organized a tour with a chauffeur for us and the experience was absolutely fantastic.

A kid friendly hotel”

My stay was pleasant, but I think the price was slightly high. The room was clean, the bed was not bed, but the pillows were not comfortable like other 5 stars hotel I stayed. I stayed on the Fantasyland floor (8th/9th), so the room is equipped with a small tent for children, which is really cute. The duvet provided for the tent was more comfortable than the one on my bed. In addition, I find it very strange that the hotel TV channel does not have any foreign news channels such as CNN, BBC, etc.. However, there are 2 sports channels, and HBO. I didn't have the chance to dine at the Chinese restaurant in the hotel because it was fully booked, however I had meals at the lounge and the buffet restaurant. The food at the lounge restaurant was not bad. On contrary, the buffet restaurant really did not worth the price I paid. YiLan, the city is famous for the fresh sea food, I saw 4 sea food selections, and I was pretty sure at least 2 of them weren't not local. And speaking of the kid friendly environment , buffet restaurant food selections weren't really kid friendly. There were more greasy & spicy food than anything else. I do not want to feed my son only the fried rice, but there were too many options for a 2 1/2 years old. My overall stay was nice, but I really think the hotel should lower the room rate or make big improvement to match what a 5 stars hotel should be.

Room is spacious and stylish”

The facilities are great with nice outdoor swimming pool and spa pools. The room is spacious and stylish. I like the bathroom and the balcony with wonderful view of Yilan. Overall the hotel room is a comfortable and a good decor one. Will recommend poeple to stay there. There is a department store down beneath the hotel which is convenient.

Family fun hotel”

A comfortable hotel staying for family, they had a lot of activity for the guest, bicycle cycling city tour, children playground, hide and seek at night. Located at city of Yilan, convenience for food and shopping center is just next to hotel.

Excellent service.”

It may be a little pricey compared to others in Yilan, but I'd say its worth paying that bit more, for the convenience. Rooms are well appointed and spacious.