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Novotel Taipei Taoyuan International Airport
Novotel Taipei Taoyuan International Airport
Novotel Taipei Taoyuan International Airport
Novotel Taipei Taoyuan International Airport
Novotel Taipei Taoyuan International Airport
Novotel Taipei Taoyuan International Airport
Novotel Taipei Taoyuan International Airport

Removed from saved list

8.3

Excellent

5,652 reviews

5,652 reviews

Housekeeping94
Breakfast51
Food & Dining12
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Gloria Outlets 6.1 km
Taoyuan International Baseball Stadium 7.8 km
Zhongli Xinming Night Market 11.9 km
Chungli 12.2 km
Hutou Mountain Park / Hutoushan Park 12.4 km
Dasi Old Town 21.4 km
Cihu & Cihu Mausoleum 26.4 km
Window on China Theme Park 26.6 km
Daxi Tea Factory 28.5 km
Lala Mountain Nature Reserve 43.3 km
Nearby landmarks
Airport Hotel Subway Station 110 m
Plaza Premium Lounge 1.5 km
Airport Terminal 2 Subway Station 1.5 km
Dayuan Subway Station 1.8 km
Taiwan Taoyuan International Airport 1.8 km
Plaza Premium Lounge (Terminal 1, Zone C) 2.0 km
Dayuan Night Market 2.1 km
Tourist Service Center (Terminal 1) 2.1 km
Plaza Premium Lounge (Terminal 1, Zone D) 2.2 km
Power Farm 2.2 km

Novotel Taipei Taoyuan International Airport

No.1-1, Hangzhan S. Rd., Dayuan District, Taoyuan, Taiwan, 33758 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dayuan District part of Taoyuan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gloria Outlets. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

110 meters to public transportation

Check-in [24-hour]

Free airport transfer

Excellent breakfast

Excellent food & dining

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Swimming pool [indoor]

Kids club

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

13 travelers have booked today.

Value for money7.6
Distance to city center19.6km
Location rating8.8
Nearest airportTaiwan Taoyuan International Airport (TPE)
Distance to airport1.8 km

Rooms available at Novotel Taipei Taoyuan International Airport

Excellent
Room comfort & quality

8.5

Premier Executive King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Executive Suite King Room
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin Room with Airport View
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Standard King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Floor King Room
...
  • Room size: 28 m²/301 ft²
  • Landmark view
  • 1 king bed
Enter dates to see prices
Superior King Room with Airport View
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
SUITE Premier Executive Floor Suite 1 King Bed
...
  • Room size: 57 m²/614 ft²
Enter dates to see prices
Executive Floor Deluxe King Room with Bathtub
...
  • Room size: 28 m²/301 ft²
  • 1 queen bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Taipei Taoyuan International Airport?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Taipei Taoyuan International Airport?

Novotel Taipei Taoyuan International Airport is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Novotel Taipei Taoyuan International Airport also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Taipei Taoyuan International Airport has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Taoyuan with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Novotel Taipei Taoyuan International Airport?

Wake up to a great buffet breakfast at Novotel Taipei Taoyuan International Airport. Adults can enjoy breakfast offered with an additional charge of 715 TWD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Taipei Taoyuan International Airport?

Novotel Taipei Taoyuan International Airport features an on-site restaurant for your dining convenience. Chinese cuisine is available for guests.

Can special events be hosted at Novotel Taipei Taoyuan International Airport?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Novotel Taipei Taoyuan International Airport. Services for in-house catering, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Novotel Taipei Taoyuan International Airport?

On-site venues and convenient event services make Novotel Taipei Taoyuan International Airport an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 500 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Novotel Taipei Taoyuan International Airport?

Novotel Taipei Taoyuan International Airport does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Novotel Taipei Taoyuan International Airport?

Airport Hotel Subway Station is the closest train, metro, or bus station, about 100 m away from Novotel Taipei Taoyuan International Airport.

What restaurants are nearby Novotel Taipei Taoyuan International Airport?

Novotel Taipei Taoyuan International Airport is located in Dayuan District, famous for good restaurants such as More Premium Lounge, Homee Kitchen and Wei Fang Chinese Restaurant.

What popular shopping places are close to Novotel Taipei Taoyuan International Airport?

Located in the Dayuan District area, Novotel Taipei Taoyuan International Airport is close to great shopping choices like Dayuan Night Market.

What are popular attractions near Novotel Taipei Taoyuan International Airport?

Guests at Novotel Taipei Taoyuan International Airport can easily visit At-Taqwa Mosque and Dazhongye Temple located in the Dayuan District area.

What popular beaches are close to Novotel Taipei Taoyuan International Airport?

Guests at Novotel Taipei Taoyuan International Airport can easily visit Jhuwei Beach in the Dayuan District area.

What popular natural sightseeing spots are close to Novotel Taipei Taoyuan International Airport?

Novotel Taipei Taoyuan International Airport is located in the Dayuan District area, which is famous for natural sightseeing destinations such as Power Farm.

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Explore the neighborhood

What people love about Novotel Taipei Taoyuan International Airport

  • 9.2

    Exceptional
    Location

    "Perfect location for transit , punctual airport shuttle service."

    Shao

    |

    July 7, 2022

  • 9.2

    Exceptional

    "Will come back here"

    octa

    |

    June 6, 2021

  • 8.4

    Excellent
    Cleanliness

    "Comfortable clean room."

    TOMOMI

    |

    August 28, 2020

Overall rating:

8.3

Excellent
5,652 reviews
Cleanliness
8.6
Facilities
8.0
Location
8.8
Read all reviews >
What travelers say they love:
The Hotel is ideal for overnight stay for transiting passeng...
Barry from Canada
Solo traveler
More about Novotel Taipei Taoyuan International Airport

More about Novotel Taipei Taoyuan International Airport

Novotel Taipei Taoyuan International Airport

Wake up to a magical day and enjoy all that Taoyuan offers with a stay at Novotel Taipei Taoyuan International Airport. Situated just 6.0 km from Gloria Outlets, Novotel Taipei Taoyuan International Airport provides an easy base from which to pop out for amenities or souvenirs quickly.
Novotel Taipei Taoyuan International Airport provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Taoyuan.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
Novotel Taipei Taoyuan International Airport also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Guests of Novotel Taipei Taoyuan International Airport can even have groceries delivered to their room for cooking, using the hotel's special service.
Novotel Taipei Taoyuan International Airport offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table in the hotel.

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Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Breakfast

141 mentions

Housekeeping

130 mentions

Food & Dining

63 mentions

Swimming Pool

38 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Table tennis
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Accessible by elevator
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Fitness club privileges
  • Hair dryer
  • Individual air conditioning
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Locker
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Walk-in shower
  • Wi-Fi
Food and dining
Restaurants on site

品坊西餐廳, 南館 The Square, the south wing

  • Menu: Buffet, A-la-carte

味坊中餐廳 Wei Fang

  • Cuisine: Chinese, Szechuan
  • Menu: Buffet

QBar

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
No.1-1, Hangzhan S. Rd., Dayuan District, Taoyuan, Taiwan, 33758
Excellent
Location

8.8

Airports

  • Taiwan Taoyuan International Airport (TPE)
    1.8 km 9 min drive
  • Taipei Songshan Airport (TSA)
    33.3 km 35 min drive

Public transportation

  • Airport Hotel Subway Station
    110 m
  • Airport Terminal 2 Subway Station
    1.5 km

Hospital or clinic

  • Medical Center
    2.2 km

Shopping

  • Gloria Outlets
    6.1 km

Convenience store

  • Family Mart
    20 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Gloria Outlets
    6.1 km
  • Taoyuan International Baseball Stadium
    7.8 km
  • Zhongli Xinming Night Market
    11.9 km
  • Chungli
    12.2 km
  • Hutou Mountain Park / Hutoushan Park
    12.4 km
  • Dasi Old Town
    21.4 km
  • Cihu & Cihu Mausoleum
    26.4 km
  • Window on China Theme Park
    26.6 km
  • Daxi Tea Factory
    28.5 km
  • Lala Mountain Nature Reserve
    43.3 km

Nearby landmarks

  • Airport Hotel Subway Station
    110 m
  • Plaza Premium Lounge
    1.5 km
  • Airport Terminal 2 Subway Station
    1.5 km
  • Dayuan Subway Station
    1.8 km
  • Taiwan Taoyuan International Airport
    1.8 km
  • Plaza Premium Lounge (Terminal 1, Zone C)
    2.0 km
  • Dayuan Night Market
    2.1 km
  • Tourist Service Center (Terminal 1)
    2.1 km
  • Plaza Premium Lounge (Terminal 1, Zone D)
    2.2 km
  • Power Farm
    2.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • Maximum children allowed per room is 1.
  • Baby cot is available at no additional charge. Advance reservation is required.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Getting around

  • Airport transfer fee0 TWD
  • Distance from city center19.6km
  • Travel time to airport (minutes)5

Extras

  • Breakfast charge (unless included in room price)715 TWD
  • Daily Internet/Wi-Fi fee0 TWD

The property

  • Number of bars/lounges3
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 516
  • Year property opened2009
  • Most recent renovation2017
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Reviews of Novotel Taipei Taoyuan International Airport from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.6
Facilities8.0
Location8.8
Room comfort and quality8.5
Service8.5
Value for money7.6
High score for Taoyuan
Rating
9+ Exceptional (1,004)
8-9 Excellent (823)
7-8 Very Good (902)
6-7 Good (292)
<6 Below Expectation (313)
Time of the year
Mar - May (699)
Jun - Aug (757)
Sep - Nov (749)
Dec - Feb (1,129)
All guests (5,652)
All room types
All languages

Show reviews that mention 

Showing 3,334 verified guest comments
12345
9.2
Exceptional
Peter from Australia
Business traveler
Standard King Room
Stayed 1 night in June 2018

In Transit”

I found the staff at the Novotel Taipei Taoyuan International Airport amazing. I arrived at close to midnight and a flight had been cancelled with about 100 very unhappy people in front of me. The staff were amazingly calm and respective and did their best to clear everyone and find a place for them to sleep. Well done to the Novotel Taipei Taoyuan International Airport staff!

Reviewed July 02, 2018

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9.3
Exceptional
Sandra from Canada
Solo traveler
Standard King Room
Stayed 1 night in March 2012

Comfort at its best”

Everything was as it should be! No complaints.

i enjoyed my stay at hotel novotel taipei taoyuan international airport. the room was perfectly comfortable and well equipped. the hotel staff were friendly and effective. the check-in and check-out procedures were quick. -- i also took advantage of the free shuttle bus to the airport early in the morning. if i ever have another early morning flight out of taipei i will definitely stay there again.

Reviewed March 27, 2012

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9.6
Exceptional
Esther from Singapore
Family with young children
Standard King Room
Stayed 1 night in November 2018

Best location for early flights”

My family of 3 stayed in Novotel Taipei Taoyuan International Airport from 4 - 5 Nov 18 as we have a very early flight to catch on 5 Nov. Novotel's room is clean and all essentials are available. Polite staffs, easy check in and check out. The location is easy to reach, just next to the metro and they provide shuttle bus to the airports as early as 6am. Its our 2nd time staying here due to early flights back.

Reviewed November 07, 2018

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9.7
Exceptional
STEPHEN from United States
Solo traveler
Standard King Room
Stayed 1 night in January 2014

Nice Hotel”

Room, Location and View

Hotel Novotel Taipei Taoyuan International Airport is a very nice transit hotel. I loved and enjoyed staying in this hotel and plan to come back and will absolutely stay at this hotel every time I travel to USA. Personally, I would be pleased to recommend this hotel either for honeymoon, business and especially transit.

Reviewed February 11, 2014

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10.0
Exceptional
Sandra from Canada
Solo traveler
Standard King Room
Stayed 1 night in December 2019

Perfect for a stop-over!”

I enjoyed my stay at the Novotel Taipei Taoyuan International Airport, and would not hesitate to stay there again. The room was spacious and well-appointed, the included breakfast was great, and the shuttle bus to/from TPE Airport was super convenient. -- The only slight negative was that the bed was quite hard.

Reviewed January 01, 2020

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9.3
Exceptional
Kai from New Zealand
Family with young children
Standard King Room
Stayed 1 night in February 2014

Taiwan is a nice country to visit. ”

Clean and confortable room. Friendly staff. very easy to go to airport

I had great experience to stay in Hotel Novotel Taipei Taoyuan International Airport. I take 2 kids one is 9 and one is 2.5. The staff is very nice and made the check in and out very easy. We get the room with airport view so my son can watch the air plain departure and landing which made them so happy.

Reviewed February 12, 2014

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8.7
Excellent
Kian from Malaysia
Family with young children
Standard Twin Room
Stayed 1 night in March 2014

Excellent airport hotel”

Good airport location, friendly staff and fast internet

The Hotel Novotel Taipei Taoyuan International Airport is very convenient for travelers in transit. It has airport shuttle bus that departs from hotel every half hour. The staffs are very friendly and helpful. The room is quite spacious and modern. The bathroom has a special glass panel that could block the view from bedroom by pressing a switch. Overall, a value for money hotel.

Reviewed April 02, 2014

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8.7
Excellent
Kian from Malaysia
Family with young children
Standard Twin Room
Stayed 1 night in March 2014

Good quality airport hotel”

Close to airport, modern and friendly staff

The Hotel Novotel Taipei Taoyuan International Airport is located close to airport with shuttle bus directly to the airport every half hour. It is a modern hotel with spacious and comfortable room. The staffs are very friendly and attentive. It is recommended for travelers who are on transit in Taipei to other destinations.

Reviewed April 07, 2014

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9.0
Exceptional
Nicola from New Zealand
Couple
Standard King Room
Stayed 1 night in February 2013

Best airport hotel I've ever stayed in”

Spacious & modern rooms, huge gym, free airport shuttle

My partner & I spent 1 night at the Novotel Taipei on our last night in Taipei as we had an early flight the next morning. It turned out to be quite the end of holiday treat! The rooms were very modern and new, comfortable beds and we even had a view of the airport runway. We used the gym which was huge with tv's built into each treadmill, we also used the heated indoor pool and showers which were very clean. Only downfall for us was the price of the food at the restaurants inside the hotel seemed quite expensive for Taipei. We only had a small amount of Taiwan dollars left and we ended up ordering room service and it turned out to be the cheapest. We couldn't complain! The morning of our departure the free airport shuttle was late by 15mins which had us (and some others) a bit stressed, but we made it in time. Overall a very pleasant stay and I will be looking to book with Novotel again if the rest of their hotels are of the same standard around the world.

Reviewed February 17, 2013

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9.7
Exceptional
Maximilian from Germany
Couple
Standard Twin Room
Stayed 1 night in November 2013

ideal airport hotel for visiting Taiwan”

great breakfast, nice swimming pool, easy public transport access

Great base for exploring Taiwan. Big breakfast selection. Modern business hotel with pool and sport facilities to relax. International and Chinese cuisine is offered. Easy access to public transport, airport shuttle from Taipei main station stops at hotel. Hotel offers various free shuttle services to airport, taoyuan city and HSR. Pricing is on international level, but on the other hand it is a worry free stay.

Reviewed November 30, 2013

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10.0
Exceptional
Hoi from Hong Kong SAR, China
Group
Standard Twin Room
Stayed 1 night in January 2020

Taoyuen airport hotel”

A good location for guest arrive Taoyuen in the midnight. Staff are willing to help and friendly. The room are comfort. Nice experience to stay in Novotel Taipei Taoyuan International Airport.

Reviewed January 15, 2020

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8.3
Excellent
Justin from United States
Business traveler
Standard King Room
Stayed 1 night in July 2012

Clean modern hotel”

Close to airport

I've stayed at the Novotel Taipei Taoyuan International Airport in the past. It is very close and convenient to the international airport, which is a strong consideration for me. I have found the rooms to be very nicely appointed and maintained and a good value. The staff has always been courteous and helpful. I plan to return in the near future.

Reviewed August 04, 2012

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9.7
Exceptional
Darren from Australia
Couple
Standard King Room
Stayed 1 night in November 2012

Great hotel, modern, clean & friendly staff”

friendly staff, clean, close to airport

We stayed here only for one night because we had an early flight the following day. The room was very spacious (standard king room), clean and modern. The magic glass was a nice novelty too. The staff were very friendly and were always willing to help. The hotel provides a shuttle bus to and from the airport as well as Taoyuan HSR. Overall I would recommend this hotel to anyone wishing to stay close to Taoyuan International Airport.

Reviewed December 18, 2012

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9.2
Exceptional
Victoria from Philippines
Solo traveler
Standard King Room
Stayed 1 night in February 2017

Excellent service, great location to get to the airport”

I had to go to Taiwan for a very short trip and my flight arrived in Taiwan in the middle of the night. I'm glad I listened to a friend who suggested I stay at Novotel instead of trying to catch a bus to Taipei past midnight. I emailed the hotel to ask the shuttle schedule and they replied quickly. After arriving at the airport Terminal 1, it was not difficult to follow the signs to the hotel pick up area (#1 for Terminal 1 and #9 for Terminal 2). Shuttle driver was friendly and helped with my luggage. On arriving at the hotel, front officer Alex was very helpful. He reserved the shuttles I would need the next day and gave advice on how to get to my morning appointment in Taipei. He also offered a Taipei map and a card with the Chinese translation of the hotel's name even without me having to ask. It was very thoughtful especially at that late hour when I felt too tired to think of everything. I also decided to extend my checkout time until 6 pm for a fee. While the fee was not cheap, I appreciated being able to get a couple hours' sleep before going back to the airport for my evening flight.

Reviewed March 01, 2017

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8.8
Excellent
Pimsiri from Thailand
Solo traveler
Standard Twin Room
Stayed 1 night in January 2018

Quality airport hotel”

The hotel location is not within walking distance to- and from- Taoyuan international airport, it takes one extra train station from the airport and need to pay for the ticket, however, the hotel provides free shuttle service every 30 min to 1 h to and from airport which is quite convenient. The room is tidy and comfort, the staff are nice. But if you don't want to use the hotel's restaurant for the food, you may need to catch the shuttle bus to the airport for other chain restaurants and convenient store.

Reviewed February 18, 2018

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8.0
Excellent
Greg from Australia
Couple
Standard King Room
Stayed 1 night in December 2015

True four star”

Comfort, dining and location

The Novotel at Taoyuan International Airport is a true four star motel. The rooms, staff and dining are all above average,all you could ask for.We chose to stay there on our arrival and departure from Taipei as the flight in was late in evening and departure early in morning,the close location to the airport and easy transfer via shuttle bus makes it a great choice as Taipei city is quite far from the airport.We would use the Novotel again and would recommend it to others.

Reviewed January 03, 2016

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9.7
Exceptional
Philip from United States
Couple
Standard King Room
Stayed 1 night in February 2014

Great Staff and Fantastic Interior Design”

Design, Proximity to hotel, Great Staff

Fantastic hotel with great interior design and friendly, attentive staff. The only hitch was that the free shuttle bus that was supposed to leave form terminal 2 every 20 and 50 minutes past the hour in the evenings, was no where to be found when we waited 15 minutes for it from 18:20-18:35. Since we needed to get to the hotel soon, we walked across the terminal for the taxi stands. As we waited for a taxi to pull up, we saw the free shuttle roll by around 40 minutes past the hour. In any case, we took the cab, which read 85NTD on the meter when we got there. The driver asked for 125NTD, but didn't clearly explain why. The bellboy intervened and explained to us that there is a min surcharge of 100NTD and some other new surcharge that was supposed to take effect on Mar. 1 (2 days later!). The bellboy argued with the driver stating that the charge hadn't taken effect yet and got the driver to accept just $100 NTD (this is about 3 USD). In general, taxi drivers in Taipei are not scammers, but the ones at the airport sometimes are sketchy. In any case, the staff and room we're excellent. highly recommended if you need an airport hotel near Taoyuan.

Reviewed March 02, 2014

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10.0
Exceptional
Maro from United Kingdom
Couple
Standard King Room
Stayed 1 night in April 2019

Exceptional”

This hotel is easily reachable from Taiwan Taoyuan International airport by a free shuttle provided by the hotel. There was a bar in the main lobby, which provided snacks, selection of two restaurants and premiere lounge. We opted for a buffet and was pleasantly surprised with variety of dishes. Great value for money. All the staff were friendly and welcoming. Our room was clean and had a good amenities for our one night stay.

Reviewed April 29, 2019

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9.3
Exceptional
Xin from Malaysia
Group
Stayed 1 night in September 2011

Modern hotel with first class service & facilities”

The staff were very helpful and the room was spacious and modern

the hotel is located very near taoyuan international airport, and provides a free shuttle bus service to the airport every half hour. it is value for money as the facilities and room are first class. the staff are friendly, helpful and prompt in their responses. the architecture of the hotel is impressive and gives off a modern vibe.

Reviewed November 21, 2011

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10.0
Exceptional
Hiram from Canada
Couple
Stayed 1 night in November 2009

Great Hotel in Taoyuan”

Very convenient location with free shuttle from terminal. Super clean. Excellent customer service with staff who speak English very well. Great restaurant.
None

This is an excellent hotel that I would definitely recommend and would not hesitate to stay here again. If you are arriving or departing Taipei Int'l Airport very early or late, this is a great transit place. It's not really somewhere to stay if you are wanting to explore Taipei as this hotel is right at the airport which is about 40-45 min from Taipei city. The restaurant is superb with great service and top quality food which is not always the case with hotel restaurants. The decor is contemporary - very nice and uncluttered. Novotel is considered a mid-range hotel in the Accor hotel line but it is very top-notch when it comes to quality. We had a great overnight stay here.

Reviewed December 08, 2009

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