Excellent resort”

we arrived about 4 o'clock at the local train station. they arranged pick-up right away. the check-in was quick and all servants presented with smile. the accountant at the chinese restaurant gave very good advise on menu for 2 people. that was really good because sometimes you don't know how big the dish is. we took the canal tour at the last time with fairly good service. the room is terrific. all in all, i was happy with staying with the promisedland resort. btw, the breakfast was very good.

warm & Lovely hotel”

It's defiantly the best resort/hotel for families to stay in Hualien! I booked a Loft room at this hotel while we can see lagoon from the balcony and smell the spring's coming. This resort is in a good location where is not far from most attractions by driving... It's recommended to have massage after the day out in a responsible price!

large resort outside on Hualien, good to relax”

We had a nice overnight stay here. We were the only western tourists at that time, which was very relaxing. You get a voucher for a short boat trip through the resort. That was quite nice. The resort is quite remote, so you can't walk to other restaurants/towns, but you don't strictly need to. Food was great here. There is also entertainment on the evening. Hotel offers free shuttle bus to Hualien train station.

Perfect Getaway for couple”

Please note that it is a resort, not a typical hotel. The price may be a little steep but you are actually paying for quite a number of free attractions to enjoy! The room is very luxurious and huge! The resort is also very big, thus they provide a mini shuttle (those used for golfing) to get you around! You can access these shuttle simply by talking to any of the staff. The resort is a little far from the city area but the resort is near a few attraction sites you can visit. I suggest staying here for 2 to 3 nights will be great!

Fun, fun, fun!!!”

stayed at promisedland resort during our recent "road trip" in taiwan. though the resort seems a bit 'plopped out of nowhere', there's lots to do on the grounds and no need to leave the premises at all! my baby was a bit too young (only 10 months), but can't wait to go back when he is a bit older so he can take advantage of all the fun activities (and there are lots!): boat rides, swimming pools/slides, jungle gyms, canoeing, etc. etc. the rooms are a bit ho-hum (nothing special), but they are quite clean. the resort is definitely showing its age, but again, this didn't bother me. the breakfast buffet wasn't fabulous but wasn't too bad. all in all, a very fun place and one i wouldn't hesitate to recommend to friends/family.

amazing place to relax!”

staff was super nice and helpful! activities inside was good enough to stay! I was enjoyed and had so much fun to stay in Promisedland!

a relaxing break ”

We went to this resort to get away from the hustle and bustle of our everyday lives, we wanted to relax and do very little so this suited us fine. However there are lots of things to if you are more active than us. The staff were very happy and friendly and they were so eager to help if we had any enquiries. Most spoke very good english and those that didnt were keen to get someone else to help as quickly as they could. If we didnt show for breakfast because we were sleeping they called to ask if we were ok, and sent fruit and chinese tea for us so that we were not hungry. We went on a half day tour that picked us up and dropped us off at the resort which was excellent and thoroughly enjoyed our stay. There is a free boat ride around the resort which runs all day, definitely worth a ride.

Just OK, but overpriced”

Pros: The rooms were nice and spacious, and the staff were all very friendly and helpful. The pools were fun and the lifeguards were very diligent in doing their jobs. My young daughter enjoyedswimming, the free boat rides along the lagoon and watching the fish. There is also an indoor playroom for the kids to escape the outside heat. Neutral: the buffet food is mediocre and it's really the only choice for food. It wasn't bad though so I wouldn't call it a con. Cons: All other advertised facilities were dated or not well-maintained. The lakeside bar looks thrown together haphazardly just to say they have a bar. The activities are not well planned. All in all, it's OK for a one night stay if you have young children. But it is in no way a 5-star resort.

Children's Haven”

Stayed two nights.... Was rainy season. Enjoy jogging in the morning and there was really fresh air. I didn't stop at hualien city, I went solo to shou feng station myself, catch a cab straight to resort. Cab driver was old and I gave him tw 150 dollars as he only asked for 140. Comfortable journey. One advice is to stay those blocks near the lobby as most activities are around that area. Must bring swim cap and tight swim pants. I only had Bermudas so can't swim. Overall ok.

Nice cosy resort in Hualien”

Nice resort with cosy atmosphere. Rooms are clean and comfortable. Food could be better especially the breakfast. Lots of facility for entertainment.

Nice resort ”

Place was nice and can let you feel you are in some resort. All of the staff are very friendly and with hospitality. Pool are nice but since due to unbelieavable heavy rain, many leaf and dirt went into pool and made a water a bit dirty but this is not hotels issue. Even other than pool, there is many things that kids can play and experience such like horse riding. My kids loved it. One dissapointing point was restaurant. There was so many flys inside the restaurant and it has disturbed me during my meal.

Great stay”

We enjoyed our stay. It felt like visiting a foreign country with the convenience of living at home. We recommend couple with children to visit the resort. The children will enjioy the recreation area very much

Beautiful tranquil resort.”

My family enjoyed the beautiful huge loft room, the tranquil resort grounds and all the facilities and activities.

Promised Land isn't the promised land.”

Overall I thought it was quite good, though there were one or two problems with the quality of the wine you serve. The white wines you serve at Promised Land resort are too old. White wine is supposed to be drank young, ideally from one to six years. Yet you served us white wine that was much older, more than twelve years old. I think that by doing this you demonstrated that you do not have much knowledge about wine. Consequently, you let yourselves down.

Will come back again”

My whole family including 18 mths old and 3 year old enjoy it. It's good for family travel.its not located in the heart of town but in the suburb needs to about 30 mins drive from station but overall the environment the facility and staff are good the only thing feel not so convenient is hotel staff doesn't speak fluent English .

always care for customer ”

Im so happy to come here. I enjoy my room so much especially the bed which is super comfortable,sleep very well . And excellent view from window. Staff treated customer very well always with smile ,,,,every staff with smile. Good facility with nature activities .Will bring parents come here again. It is such a nice stay here,thank you.

Better suit for families with children”

This resort is nicely decorated, yet the overall impression is that it works better during summer vacation to entertain children...

Very Nice Resort.”

Only drawback is lots of mosquito in the resort.

A lovely and romantic place”

My stay was amazing at this place. Is a wonderful place to stay if at a romantic weekend.Hotel room was big and clean. The staff was very nice and lovely at night there. All in all a very good stay

great hotel for family”

great breakfast, bed is little bit stiff, friendly staff. far away from city, if you would like to go shopping, this is not the hotel you should choose. good for family staying.