New and nice hotel, but la little far from center”

New and appealing hotel in Hualien. It offers a good confort (even if bathrooms are not at the same level as the rest of the hotel). Breakfeast is good and offers a wide choice. Outside pool is also a plus. Main negative points of the hotel is the location. Too far to go by walk to downtown Hualien. You need to take a cab. There is also not a lot of restaurants or shooping possibilities around the hotel. Would probably fit better business trip or group tours, than couple or single travellers.

Great service and pool”

this hotel is closer to the beach and away from the city center. this means that you need to have a car to get around, take the hotel shuttle to the train station and back or use taxis. there are limited eating options if you don't have transportation. this also means that it is in a quiet area which we enjoyed. we hired a driver for a day and he took us to the gorge, a beach look-out, a temple, a great dumpling place in the city center and would have taken us to the night market if it had been open. the hotel provides excellent service, a huge breakfast buffet and wonderful pool area that our young children loved. i would stay here again if i returned to hualien

Nice restaurants, wonderful crew, great stay!”

We arrived by train and the crew was already there to pick us up from the station. They are all super nice. We soon checked in and were served with warm tea and cookies. They offer complimentary bottled water every day, and some complimentary canned drinks (soda, sports drinks, etc.). The bathroom is clean although it was not spacious (but it is enough for showering). 10 minutes of taxi ride from the famous sea shore spot; also 10 minutes of taxi ride from downtown. The hotel also helps booking taxi drivers for whole-day or half-day touring to nearby sight-seeing places. These services are all very good. The crew were super nice to us. They helped with everything and were always polite and active. The restaurants are very good. Some say its first-floor buffet is the best in that city. We had 2 breakfast and one dinner there - the dinner is with full penal of seafood - very high quality at reasonable price. Even has free flow of beer. This is a great hotel. I strongly recommend it.

Good comfly hotel”

Room size are in a small scare, bathroom facilities are just average however its clean. Hualien town is never too far from this hotel, staffs are friendly and eager to provide visitor guide and helping hand.

Everything was great”

The kids (4 and 7) had lot of fun in the playground. Unfortunately the swimming pool was closed at this period of the year, which was not mentioned by booking with agoda (but the info was mentioned directly on the hotel website). The staff was always helpful. Especially with suggestions for tours and taxi translations. There's a 7 11 just in front of the hotel, a pharmacy nearby and a laundromat 50m away. For dinner, the nightmarket and city center are at 10min away by taxi. There are also small restaurants at 5 or 10min walk, which is not always convenient with kids in the darkness of the streets. Or in the hotel of course. All in all, we highly recommand this hotel with kids, especially after a long day of tour.

services were fine, but the room a bit old. locat”

this hotel is the "china trust hotel" series, economic hotel, but the price isn't that "economic". you can pay the same price for 5 stars hotel in hualien. the double bed room is very small and old, bathroom is small too. i ask them to replace bigger for me, they did offer me free upgrade, that's not bad for service. breakfast is ok.

Very helpful and friendly staff - family oriented hotel”

Staffs are very helpful - they helped us call taxi for pick up with no charges. One staff saw me looking at the map and tried to figure out where to go/eat and he proactively approached and circled out a few places to recommend us. It is a nice hotel for family - too bad we're not there for family trip. The theme rooms are all in 7th floor and they have Jimmy's theme playroom at 3rd floor which can only be accessed by hotel guests. Good variety of breakfast choices - just the time is a little too short.

Great central point for checking out Hualian”

Amazing customer service and loved the light and fun feel of this hotel. A great location to use as a base for checking out Taroko, downtown, Qisingtan Beach and the surrounding areas. But outside of Hualian City, but just a 10 minute cab ride. Will definitely stay at this chain again in Taiwan.

Lovely hotel in Hualian!”

Initially thought hotel looked childish from the outside, but this is truly a 5 star hotel based on the quality of food served, products available in the gifts shop, and the attentive and effective service of the staff at the check-in counter, the concierge, the bellhops, the waiters, and those at the hotel entrance who helped call for a taxi to send us to the train station after checking out. The themes they have in the whole hotel were very nice too, my gf loved them. Suitable for families! One bad thing is their swimming pool is only available from like March to October each year as it's not heated.

suitable to family with small kids”

It is a very beautiful hostel. Excellent service. Shuttle bus service to and from train station is great. The staff are professional!! It provides excellent buffet type breakfast. We booked the buffet dinner as well. We ate a lot in these 2 days :) Clean and comfortable beds. Thank you for upgrading us to 7/F 幾米 room. We love all the pictures and books of 幾米. Just talk to the staff in the counter. They are so helpful to offer advice to you. The swimming pool service starts in May. We are lucky to enjoy the swimming pool on our last day here. Perfect hotel. I give full marks!! Highly recommended!

Chateau de Chine Hotel”

餐飲美味，泳池乾淨 服務親切，環境佳 Very nice service of this hotel. The hotel doesn't have big parking lot , it was hard to find a parking space,and we were very tired after a long trip, but the door man found one for us verty quick that was very nice service. The reception was very kind that up grade our room to family room as we have a young kid. It was a very nice stay !

Excellent customer service and rooms ”

Ample parking for those who are driving. Staffs are very polite, helpful and courteous. Kids are well entertain with their indoor playground though my girls didn't go. Room is clean.. There are local Taiwanese breakfast as well as western breakfast. Coffee and yohourt are great! There is a supermarket and 7 eleven nearby hotel. Good location. Highly recommended!

Happyland for Kids”

This hotel is very suitable for family with young kids. The playground is great, pool is clean. The staffs are very friendly and nice. Good breakfast too. It worths the price paid.

Great hotel!”

Very clean and comfortable rooms. Service with a smile. They gave us an upgrade to a higher floor with a view of the surrounding area. Slightly further away from the city but this may have been a good thing as it is located in an area with doctor's clinics (seemed safer).

Great service”

all the people from the hotel was friendly and delivered great services from arrival to departure. the room condition is pleasant. it was my first time to visit the area and asked many questions. my questions were all answered in pleasant manners.

everything is good but parking”

everyting else for this hotel is very good, new hotel so decoration and room comfort is excellent, location is great, but the parking is so limited, it is very possible you have to park on the street

Great for Kids”

The kids club in this hotel was great! Clean and huge with lots of activities for the little one who enjoyed himself the most. Rooms were huge but dated. Service staffs were friendly.

Great for kids”

The kids club in this hotel was great! Clean and huge with lots of activities for the little one who enjoyed himself the most. Rooms were huge but dated. Service staffs were friendly.

服務一流”

工作人員很親切, 飯店對面有7-11買個飲料或i-bon拿車票很方便. If you do want to have sightseeing, you can go to the desk and choose a local tour. Famous sightseeing spots such as ocean park and 太魯閣 are included. You can choose to be picked from hotel in the morning and dropped at train station after the tour is finished.

Great for kids”

The kids club in this hotel is fantastic. Clean and huge. Our little one enjoyed it so much. Rooms look dated but otherwise it is of good size. Service staffs were friendly.