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The Strings by InterContinental Tokyo
The Strings by InterContinental Tokyo
The Strings by InterContinental Tokyo
The Strings by InterContinental Tokyo
The Strings by InterContinental Tokyo
The Strings by InterContinental Tokyo
The Strings by InterContinental Tokyo

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9

Exceptional

534 reviews

534 reviews

View2
Breakfast1
Check in/Check Out1

i love the atmosphere of breakfast place with those bamboo!

Meng
- Feb 1, 2019
See map

9.1

Exceptional

Location rating score

Exceptional location - 2.91 kilometers from city center
Exceptional for walking
Parking
Available
Walkable places
Shiono Park

110 m

Mail Post & 0 Km Post

140 m

Saza Coffee ecute Shinagawa

140 m

ecute Shinagawa

140 m

Atre Shinagawa

150 m

Popular landmarks
Tokyo Tower

3.5 km

Shibuya Crossing

5.0 km

Ginza

5.5 km

Meiji Jingu

6.6 km

Shinjuku Gyoen National Garden

7.0 km

Closest landmarks
Glass Dance Brewery

260 m

Yatsuyama Bridge

380 m

Tokaido Gojusantsugi (Fifty-three Stations of the Tokaido Road)

410 m

T-Joy Prince Shinagawa

420 m

Zakurozaka

430 m

The Strings by InterContinental Tokyo

Minato-ku, Konan 2-16-1 Shinagawa East One Tower 26-32 Floor, Shinagawa, Tokyo, Japan, 108-8282 - See map

Make your best journey to Tokyo with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Shinagawa part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Sparkling clean

140 meters to public transportation

Excellent room comfort & quality

Airport transfer

Currency exchange

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Fitness center

Golf course [on-site]

Luggage storage

Cash withdrawal

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.2
Location rating9.1
Nearest airportHaneda Airport (HND)
Distance to airport9.4 km

Rooms available at The Strings by InterContinental Tokyo

Excellent
Room comfort & quality

8.9

1 Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 Bed Club Intercontinental Non-Smoking
...
  • Outdoor view
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Classic Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
1 King bed Premium Lounge Access
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
1 King Bed Classic City View
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
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1 King Bed Classic
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
1 King Bed Classic Separate Bath
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
1 Bed Club Intercontinental View Bath Non-Smoking
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
2 Twin Beds Classic Separate Bath Shower
...
  • Outdoor view
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
1 King Bed Classic Separate Bath Shower
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Strings by InterContinental Tokyo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to The Strings by InterContinental Tokyo?

For those who wish to drive their own cars, The Strings by InterContinental Tokyo has a car park right on site for maximum convenience. Parking is available for a fee of 2500 JPY per day. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Strings by InterContinental Tokyo?

Start your mornings right, with the continental and buffet breakfast options offered at The Strings by InterContinental Tokyo. Adults can enjoy breakfast offered with an additional charge of 3736 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Strings by InterContinental Tokyo?

The Strings by InterContinental Tokyo features 2 on-site restaurants for your dining convenience.

What is the smoking policy at The Strings by InterContinental Tokyo?

The Strings by InterContinental Tokyo does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Strings by InterContinental Tokyo?

The closest train, metro, or bus station to The Strings by InterContinental Tokyo is Shinagawa Train Station, 160 m away.

What restaurants are nearby The Strings by InterContinental Tokyo?

The Strings by InterContinental Tokyo’s neighborhood is Shinagawa which includes popular restaurants such as China Shadow, Ryoma Kaido and The Dining Room.

What popular shopping places are close to The Strings by InterContinental Tokyo?

The Strings by InterContinental Tokyo is located in Shinagawa area which features shopping places such as ecute Shinagawa, Atre Shinagawa and Wing Takanawa East.

What are popular attractions near The Strings by InterContinental Tokyo?

The Strings by InterContinental Tokyo’s location in the Shinagawa neighborhood makes it close to famous attractions including Shiono Park, Mail Post & 0 Km Post and Canon Plaza S.

What popular natural sightseeing spots are close to The Strings by InterContinental Tokyo?

The Strings by InterContinental Tokyo’s nearby natural sights include Oifuto Central Seaside Park dog run and Senzokuike Park located in the same Shinagawa area.

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Explore the neighborhood

What people love about The Strings by InterContinental Tokyo

  • 9.2

    Exceptional
    Breakfast

    "i love the atmosphere of breakfast place with those bamboo!"

    Meng

    |

    February 1, 2019

  • 9.6

    Exceptional

    "Nice room view."

    Leung

    |

    September 11, 2018

  • 10

    Exceptional

    "The room and the view was great!"

    Sarah

    |

    July 15, 2018

Overall rating:

9

Exceptional
534 reviews
Cleanliness
9.2
Facilities
8.7
Location
9.1
Read all reviews >
More about The Strings by InterContinental Tokyo

More about The Strings by InterContinental Tokyo

The Strings by InterContinental Tokyo

Make everyday special with all that Tokyo has to offer with a stay at The Strings by InterContinental Tokyo.
All offerings provided by The Strings by InterContinental Tokyo help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Car hire services provided by The Strings by InterContinental Tokyo makes it easy to plan your day trips, sightseeing, and more around Tokyo. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the The Strings by InterContinental Tokyo. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at The Strings by InterContinental Tokyo. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Strings by InterContinental Tokyo. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at The Strings by InterContinental Tokyo. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's golf course on site. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't miss out on all that Tokyo has to offer! Be sure to stop by Tokyo Tower located 3.4 km away, one of the most famous of all local landmarks.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

6 mentions

Breakfast

5 mentions

Food & Dining

1 mention

Internet

1 mention

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Sauna

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area

For the kids

  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
Food and dining
Breakfast options
  • Asian
  • Continental
  • Vegetarian
  • Vegan
Restaurants on site

THE DINING ROOM

  • Cuisine: International
  • Menu: Buffet, A-la-carte

CHINA SHADOW

  • Cuisine: Chinese
  • Menu: Buffet

Bubbles Bar

  • Cuisine: International
  • Menu: Buffet
Location
Minato-ku, Konan 2-16-1 Shinagawa East One Tower 26-32 Floor, Shinagawa, Tokyo, Japan, 108-8282
Exceptional
Location

9.1

Airports

  • Haneda Airport (HND)
    9.4 km 20 min drive
  • Narita International Airport (NRT)
    61.1 km 1.0 hour drive

Public transportation

  • Shinagawa Train Station
    170 m 6 min drive
  • Takanawa Gateway Station
    870 m

Hospital or clinic

  • Yokoo Clinic
    1.1 km

Shopping

  • Ameyoko Shopping Street
    9.7 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Tokyo Tower
    3.5 km
  • Shibuya Crossing
    5.0 km
  • Ginza
    5.5 km
  • Meiji Jingu
    6.6 km
  • Shinjuku Gyoen National Garden
    7.0 km
  • Tokyo Metropolitan Government Building observation room
    8.2 km
  • Ueno Park
    10.2 km
  • Asakusa
    10.7 km
  • Sensoji Temple
    10.9 km
  • Tokyo Skytree
    11.1 km

Nearby landmarks

  • Shiono Park
    110 m
  • Mail Post & 0 Km Post
    140 m
  • Saza Coffee ecute Shinagawa
    140 m
  • ecute Shinagawa
    140 m
  • Atre Shinagawa
    150 m
  • Shinagawa Train Station
    170 m
  • Wing Takanawa East
    220 m
  • Canon Plaza S
    230 m
  • Glass Dance Brewery
    260 m
  • Shinagawa Station Foundation Monument
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Tokyo City Tax
    Please note that the tax is not included in the room rates and the details are as follows:
    100 JPY per person per night for room rates from 10,000 JPY to 14,999 JPY
    200 JPY per person per night for any room rates over 15,000 JPY.
    Applicable city tax is collected directly at the hotel.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3100 JPY
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)3736 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of floors6
  • Number of restaurants2
  • Number of rooms 203

Parking

  • Daily parking fee2500 JPY
Property announcements

The Airport Limousine Bus is available from Narita International Airport directly to the hotel. An accommodation tax per person per night is not included in the rate and is to be paid directly at the property.

Reviews of The Strings by InterContinental Tokyo from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.7
Location9.1
Room comfort and quality8.9
Service9.1
Value for money8.2
High score for Tokyo
Rating
9+ Exceptional (67)
8-9 Excellent (30)
7-8 Very Good (14)
6-7 Good (12)
<6 Below Expectation (6)
Time of the year
Mar - May (37)
Jun - Aug (31)
Sep - Nov (21)
Dec - Feb (40)
All guests (208)
All room types
All languages

Show reviews that mention 

Showing 129 verified guest comments
12345
10.0
Exceptional
Victoria from United States
Solo traveler
Stayed 3 nights in March 2012

Perfect stay, comfortable stay”

Near to Shinagawa Station, very clean room

I had a very comfortable stay at The Strings Intercontinental hotel Tokyo! The hotel staff warm welcomed me upon my arrival. Front desk staffs speak perfect English and provide me with detailed directions and maps for JR, subway and even NEX & Airport limo bus timings and price. The bed is very comfortable, enhanced my sleep with smoothing music. There is bath tablet for hot bath. The hotel room is very clean. Free Wifi. It's perfect for busy traveller or anyone seeking a hotel with good location and comfortable stay.

Reviewed April 02, 2012

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10.0
Exceptional
Yutgong from United States
Solo traveler
1 King Bed Classic Separate Bath Shower
Stayed 1 night in October 2019

Amazing location and stunning views”

Traveling in Japan comes in two flavors, the fun chic way with business hotels and capsule pods and then there’s luxury and style. Sure a hotel room is just a place to rest during your travels but when you’re in Tokyo and the view from your room rivals that of Roppongi Hills, you get a sense of appreciation that is the Intercontinental. It’s not just a hotel room, it’s a bastion of relaxation after you spend the day venturing about town and eating at the local eateries. You’re 5min by walk to the train station which includes the JR lines, Shinkansen, and the NEX which make it an absolute bonus if you’re carrying an exceptional amount of luggage filled with gifts. Also, because of all the offices around the hotel there is a large number of bars and restaurants nearby, a plus if you like joining the throngs of business women and men after work and knocking back a few beers and snacking on meat skewers. And we cannot forget the 7-11 downstairs for all your convenience needs!

Reviewed October 12, 2019

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10.0
Exceptional
Yan from Singapore
Couple
Stayed 1 night in May 2018

Great location, comfortable rooms and friendly + helpful staff”

Hotel is conveniently located at Shinagawa station, just 20mins train ride away Haneda airport. There are plenty of food and shopping next to it, and centrally connected to tourist sites like Mt Fuji & Tokyo station. The staff is very helpful and attentive to our needs, they had help stored our luggage for a night while we traveled out of Tokyo without charges. The hotel is also very welcoming by providing cold towels to newly arrived guests to freshen up. Overall, the experience was superb, room is very clean and bed is comfortable. Most importantly, the staff speaks fluent English and they understood our requests very well. We had no problems communicating with them. Will definitely return on my next trip.

Reviewed May 27, 2018

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10.0
Exceptional
Douglas from United States
Solo traveler
Stayed 2 nights in November 2017

Best Hotel in Tokyo ”

The Strings is the only hotel I stay at in Tokyo. After staying at several 5 star hotels in Tokyo none match the service, elegance and class of the Strings. Perfect location with the easiest access to anywhere in Tokyo, you also have an excellent choice of local spots. Still in the hotel is the best. I highly recommend Bubbles for the best place to get drinks and snacks. Nothing beats its quiet sophistication. Best place to take that someone you want to impress.

Reviewed November 14, 2017

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10.0
Exceptional
Douglas from United States
Business traveler
Stayed 1 night in March 2012

Incredible Hotel, super location, awesome service”

Location, modern features, huge room size for Tokyo hotel, incredible lobby and dining facilities

i absolutely loved my stay at the strings. it is by far the best hotel that i have stayed at in tokyo. the room was modern, large and met every need i could possible want. room service was great and all call for assistance were promptly answered and met. this would be a great hotel for anyone traveling alone or a couple to use a home base if you will to explore tokyo and then return to a relaxing evening for rest.

Reviewed March 05, 2012

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9.0
Exceptional
Lee from Singapore
Couple
Stayed 1 night in August 2015

A Beautiful Experience”

beautiful ambience, clean and comfortable rooms and amenities, conveniently located near the Shinagawa Station

A very pleasant and comfortable experience. Will definitely refer others to The Strings by InterContinental Tokyo

Reviewed August 13, 2015

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9.0
Exceptional
James from Australia
Solo traveler
Stayed 2 nights in September 2012

Great location in the heart of Tokyo”

Location, well appointed large rooms, outstanding and prompt service

This Hotel is well located next to Shinagawa Railway station which provides convenient access to Narita and the rest of Tokyo by train or bus or Taxi. It is in the heart of a major business centre with plenty of facilities including a good range of Restaurants and casual eating and small shops with inexpensive takeaway food and drinks. They have a one-stop call centre to provide any service you require. The weakness was 2 inhouse Restaurants - one too casual and the other too expensive.

Reviewed October 12, 2012

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10.0
Exceptional
Rama from Indonesia
Family with young children
Classic Room
Stayed 3 nights in January 2017

Must stay again in this hotel, excellent location - walking distance from Shinagawa Station,”

The Staff very helpfull on our luggage. We are family's travellling with many luggages then we have to move to Osaka by Sinkanzen , the hotel staff very very helpful by bringing our luggages to the Station.. Arigato and Thank u so much Intercontinental Hotel at Shinagawa

Reviewed January 08, 2017

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10.0
Exceptional
Douglas from United States
Solo traveler
Stayed 1 night in July 2012

Best Hotel in Tokyo for the single traveler”

Superior location, incredible rooms, outstandng customer service

I always try to stay at the Strings in Shinagawa. You cannot beat the location and ease with which you can trave to any part of Tokyo in minutes, yet still make it back to your first class room to relax.

Reviewed August 07, 2012

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9.3
Exceptional
Clayton from United States
Business traveler
Stayed 4 nights in December 2012

Well designed, comfortable hotel and rooms”

Good value for the price. Located in a great area and 2 minutes from Shinagawa station.

Good value for the room price. Located in a central business district of Tokyo and right next to Shinagawa station so lots to eat and very comfortable transportation. Rooms are not extra large but are well designed and comfortable. Hotel itself is very pretty and has a welcoming feel to it.

Reviewed January 02, 2013

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9.7
Exceptional
Paul from Australia
Couple
Stayed 5 nights in April 2015

Excellent location and hotel ”

Location, Service and Room

loved this hotel. Rooms were really nice and modern. Husband and I got twin beds which were more like 2 double beds which was great. Loved the location attached to the shinagawa station so easy to get around. Also had the best restaurants close by, especially the Mexican restaurant which was the best I've had. Service was excellent, staff very accommodating and attentive. Breakfast was also really nice and lots of variety. I used the gym everyday which was a bonus and they even had gym clothing and runners that you can use on behalf of the hotel every day, never had that before! Was missing a pool which would of been nice. Overall would definitely stay again

Reviewed May 30, 2015

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10.0
Exceptional
James from United States
Solo traveler
Stayed 1 night in July 2012

perfect nest for the business traveler”

location, lobby, quiet clientele, and supremely good service

The hotel is located on 5 upper floors of a new building only 3-4 minutes walk from Shinagawa station. Although clear signs were not in evidence the train personnel at the exit gates will all point you in the right direction. On arrival you are struck by the huge, cleanly designed atrium lobby, and the first impression of staff as well trained only grows over the course of your stay. When I needed help with heavy luggage the bellboy leaped to the rescue and carried it all the way to the train ticket office for me. The business center is available 24 hours free of charge for those who require it. The breakfast buffet, while of a high standard, does not offer anything out of the ordinary for a hotel of this class.

Reviewed July 27, 2012

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9.6
Exceptional
alexandra from South Africa
Couple
Stayed 5 nights in December 2016

Spectacular ”

Our stay at the strings was nothing short of spectacular. The staff were helpful and accommodating and nothing was too much for them. I was ill during the stay and the staff went above the call of duty to ensure my wellness. I would highly recommend this hotel to stay in Tokyo.

Reviewed January 13, 2017

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10.0
Exceptional
Sarah from United States
Couple
Stayed 2 nights in July 2018

Absolutely great! The staff, especially the front desk and concierges were very helpful. ”

We are English speakers on the last leg of our honeymoon visiting Japan. We arrived in the morning, much earlier than check in but the front desk was still very accommodating. Because our room was not ready that early, they suggested the fitness room to shower after a day of flight travel. Very helpful as that was on the top of our minds! Thank you front desk for making that happen. After, they stored our bags as the concierge provided must see spots in Tokyo. She gave us city and train maps to help us along our day. Very helpful as an English speaker in Tokyo is very confusing! Once we arrived back, our room was ready and our bags were already taken to the room. The room and the view was great! Very clean, open and comforting. Housekeeping was always prompt with the morning clean and nightly turndown. Most of all, the location was perfect! Just walking steps to the train station. Overall, great experience and we would definitely visit again.

Reviewed July 15, 2018

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10.0
Exceptional
Douglas from United States
Solo traveler
Stayed 1 night in July 2012

Incredible hotel with outstandng location”

Location, Service, Restaurants

This hotel is a must stay, even if you are just stopping over in Tokyo for one night. The ease of access through Shinagawa station gives you teh chance to do anything in Tokyo and still make it back to your luxury suite without worry.

Reviewed July 16, 2012

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9.6
Exceptional
Sau from Hong Kong SAR, China
Solo traveler
Stayed 1 night in June 2017

Nice hotel at good location”

The hotel just right next to Shinagawa JR Station, very convenience to go around Tokyo! The hotel has very good ciry view, good room size and have everything I need. The staffs are very helpful and nice!

Reviewed June 19, 2017

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10.0
Exceptional
Kelly from Australia
Solo traveler
Stayed 1 night in June 2012

Elegant hotel in a great location”

Adjacent to the Shinagawa station with easy access from Narita, understated elegance.

My arrival at the hotel had been delayed by the late arrival of my plane into Narita but the reception staff had everything ready to go. Within minutes of arriving at the hotel I was being ushered into my room. The hotel lobby and general layout is, what I would call, understated elegance. The lobby has a number of special features and the central stone column is offset by horizontal slats of wood. The whole effect is one of space and lightness. The rooms continue the theme of elegance with large beds, fluffy dunas and large pillows. The bathrooms feature a shower and full bath with lovely dark stained wooden floors. The storage areas are large and easily accessed. After a meeting on my first night I had a day to look around and the Concierge provided a very detailed map and walking tour of the local shrines and temples. He also provided an address of a local tempura restaurant that turned out to be one of the highlights of my walk. The tour took longer than I expected and I wasn't back until 45minutes after my checkout time but once again the reception staff were fantastic and let me check out when I was ready.

Reviewed June 15, 2012

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10.0
Exceptional
Patcharaporn from Thailand
Business traveler
Classic Room
Stayed 1 night in November 2013

I stay in the Shinagawa area, it's perfect”

Locate in Shinagawa Area, Close to public transportation and good room facility

This hotel in the one of nice hotel in Shinagawa. Even during the hotel in Tokyo there are many tourist but hotel can manage area to look not to crowned and feel comfortable when stay at this hotel.

Reviewed November 06, 2013

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8.3
Excellent
James from United Kingdom
Business traveler
Classic Room
Stayed 6 nights in June 2014

Great location next to train station”

location, room size, ease to airport

Good stay here and will return as it is so easy to access Shinagawa station. This makes it easy for both airports and also for access to the key areas of Tokyo. Room size was very big, bigger than most European / US hotels and other cities in Asia. Food was lacking as was the internet speed (although free). Good place for business or leisure travellers. Very clean and modern feel.

Reviewed June 11, 2014

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8.7
Excellent
Prasit from Thailand
Group
Classic Room
Stayed 7 nights in April 2014

Prime location in Shinagawa”

1. The location of the hotel 2. The room is well-decorated. 3. Free wifi access in all area.

The location of the hotel is superb, situated next to Shinagawa station. You can access to the hotel building via skywalk. I stayed in Classic twin room type. The room itself is quite spacious and there is free wifi access in the room and lobby area. The only thing I don't like was that I had to take an elevator to the lobby on 26th floor then took another one to my room. There are couple of convenient stores around the hotel which is very good.

Reviewed April 22, 2014

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