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Mitsui Garden Hotel Ueno
Mitsui Garden Hotel Ueno
Mitsui Garden Hotel Ueno
Mitsui Garden Hotel Ueno
Mitsui Garden Hotel Ueno
Mitsui Garden Hotel Ueno
Mitsui Garden Hotel Ueno

Removed from saved list

8.5

Excellent

4,926 reviews

4,926 reviews

Housekeeping59
Shops26
View9
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
The Ueno Royal Museum

310 m

Shitaya Shrine

320 m

UENO3153

320 m

Ueno no Mori Sakura Terrace

320 m

Taiyaki Kanda Daruma Ueno

330 m

Popular landmarks
Ueno Park

540 m

Asakusa

1.7 km

Sensoji Temple

1.7 km

Tokyo Skytree

3.0 km

Ginza

4.6 km

Closest landmarks
Gurunavi Information Lounge Ueno

150 m

B-Kick X

150 m

Eiju General Hospital

260 m

Biseidoh

290 m

㈱MIYOSHI (Ueno)

370 m

2020

Mitsui Garden Hotel Ueno

3-19-7 Higashi-ueno, Taito-ku, Ueno, Tokyo, Japan, 110-0015 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ueno, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Highlights

Located in heart of Tokyo

Front desk [24-hour]

260 meters to public transportation

Inside city center

530 meters to Ueno Park

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Important announcement -- "The property has implemented the following measures in order to prevent the spread of COVID-19.<br>The hotel staff is wearing face masks.<br>Please contact the property for more details."

Facilities

Front desk [24-hour]

Complimentary WIFi in all rooms

Luggage storage

Contactless check-in/out

Restaurants

Laundry service

Wi-Fi in public areas

Dry cleaning

This property is in high demand!

12 travelers have booked today.

Value for money8.2
Location rating9.2
Nearest airportHaneda Airport (HND)
Distance to airport18.1 km

Rooms available at Mitsui Garden Hotel Ueno

Excellent
Room comfort & quality

8.7

Moderate Double Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Moderate Queen Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Moderate Double Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Superior Queen Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Moderate Queen Room - Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Queen Smoking
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 1 double bed
Enter dates to see prices
Superior Twin - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Moderate Skytree View Queen Room - Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Moderate Skytree View Queen Room - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Superior Double Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mitsui Garden Hotel Ueno?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mitsui Garden Hotel Ueno?

Parking is available for an additional charge.

Is breakfast offered at Mitsui Garden Hotel Ueno?

Wake up to a great buffet breakfast at Mitsui Garden Hotel Ueno. Adults can enjoy breakfast offered with an additional charge of 1650 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mitsui Garden Hotel Ueno?

Mitsui Garden Hotel Ueno features an on-site restaurant for your dining convenience. Dishes are served in a la carte during opening hours.

What is the smoking policy at Mitsui Garden Hotel Ueno?

Mitsui Garden Hotel Ueno is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Mitsui Garden Hotel Ueno?

Ueno Train Station is the closest train, metro, or bus station, about 250 m away from Mitsui Garden Hotel Ueno.

What restaurants are nearby Mitsui Garden Hotel Ueno?

Restaurants including Bosco Il Chianti, Yokohama Iekei Ramen Nozomiya Ueno and Tendon Tenya Ueno Asakusaguchi are popular in Mitsui Garden Hotel Ueno’s neighborhood which is known as Ueno.

What popular shopping places are close to Mitsui Garden Hotel Ueno?

Shopping options in Mitsui Garden Hotel Ueno’s Ueno neighborhood include Ameyoko Shopping Street, Ueno no Mori Sakura Terrace and Ameyoko Market.

What are popular attractions near Mitsui Garden Hotel Ueno?

Mitsui Garden Hotel Ueno’s location in the Ueno neighborhood makes it close to famous attractions including Ueno Park, Ueno Zoo and Tokyo National Museum.

What popular natural sightseeing spots are close to Mitsui Garden Hotel Ueno?

Mitsui Garden Hotel Ueno’s nearby natural sights include Muen Hill located in the same Ueno area.

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Explore the neighborhood

What people love about Mitsui Garden Hotel Ueno

  • 9.6

    Exceptional
    Location

    "I like that the area is so accessible to JR station!"

    Arlene

    |

    July 17, 2022

  • 10

    Exceptional

    "Great view."

    Keith

    |

    May 28, 2022

  • 10

    Exceptional

    "We really enjoyed our stay at the hotel."

    Emma

    |

    May 7, 2022

Property ranking|Compared to 4,577 Tokyo properties
See all rankings
Location score
9.2/10
Room comfort score
8.7/10
Cheapest price score
Cleanliness score
9/10
Better than
98
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Better than
97
%
of Tokyo properties
Better than
94
%
of Tokyo properties
Overall rating:

8.5

Excellent
4,926 reviews
Cleanliness
9.0
Facilities
8.2
Location
9.2
Read all reviews >
What travelers say they love:
The room was sparkling clean and the staff were very helpful...
JOO from Singapore
Solo traveler
More about Mitsui Garden Hotel Ueno

More about Mitsui Garden Hotel Ueno

Mitsui Garden Hotel Ueno

You'll love the exceptional convenience during your stay at Mitsui Garden Hotel Ueno, located right in the heart of the city center, with an easy access to everything in Tokyo.
The superior services and facilities offered at Mitsui Garden Hotel Ueno will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. The hotel provides front desk services such as luggage storage for guests' convenience.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Mitsui Garden Hotel Ueno.
Guests are guaranteed a comfortable stay while at Mitsui Garden Hotel Ueno. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Mitsui Garden Hotel Ueno, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Never let a day go wasted when you're at Mitsui Garden Hotel Ueno with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage.


Around the property

While in Tokyo, take some time to venture outside of Mitsui Garden Hotel Ueno. Tokyo Tower is located 6.6 km away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

Spend less here on rooms than you would at 97% of other accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 97% of the city's other options.
This accommodation beats more than 97% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

75 mentions

Breakfast

21 mentions

Internet

16 mentions

Food & Dining

10 mentions

Languages spoken

  • English
  • Japanese
  • Korean

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Smoking area

Access

  • CCTV in common areas
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Parking [paid]
Food and dining
Restaurants on site

ボスコ・イルキャンティ (BOSCO-iL-CHIANTI)

  • Cuisine: Italian
Location
3-19-7 Higashi-ueno, Taito-ku, Ueno, Tokyo, Japan, 110-0015
Exceptional
Location

9.2

Airports

  • Haneda Airport (HND)
    18.1 km 22 min drive
  • Narita International Airport (NRT)
    55.9 km 56 min drive

Public transportation

  • Ueno Train Station
    260 m 4 min walk
  • Inaricho Subway Station
    420 m 5 min walk

Hospital or clinic

  • Eiju General Hospital
    260 m

Shopping

  • Ameyoko Shopping Street
    380 m

Convenience store

  • Family Mart
    240 m

Cash withdrawal

  • ATM
    80 m 1 min walk
What's nearby

Popular landmarks

  • Ueno Park
    540 m
  • Asakusa
    1.7 km
  • Sensoji Temple
    1.7 km
  • Tokyo Skytree
    3.0 km
  • Ginza
    4.6 km
  • Tokyo Tower
    6.6 km
  • Shinjuku Gyoen National Garden
    6.8 km
  • Meiji Jingu
    8.1 km
  • Tokyo Metropolitan Government Building observation room
    8.2 km
  • Shibuya Crossing
    9.1 km

Nearby landmarks

  • Gurunavi Information Lounge Ueno
    150 m
  • B-Kick X
    150 m
  • Ueno Train Station
    260 m
  • Eiju General Hospital
    260 m
  • Biseidoh
    290 m
  • The Ueno Royal Museum
    310 m
  • Shitaya Shrine
    320 m
  • UENO3153
    320 m
  • Ueno no Mori Sakura Terrace
    320 m
  • Taiyaki Kanda Daruma Ueno
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Maximum 1 child under 7 years old per bed stay for free if using existing bed.
  • Children 6 years old and below can stay for free if using existing bed. The property will not offer the extra toiletries(towel, toothbrush, nightwear etc.) for the extra children.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night) from October 1, 2021:
    Accommodation tax JPY 100 is charged at the property per person per night for room rates for room rate JPY 10,000 and over and less than JPY 15,000.
    Accommodation tax JPY 200 is charged at the property per person per night for room rate of JPY 15,000 and over per night.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)1650 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 245
  • Room voltage100
  • Year property opened2010
Property announcements

The property has implemented the following measures in order to prevent the spread of COVID-19.
The hotel staff is wearing face masks.
Please contact the property for more details.

Reviews of Mitsui Garden Hotel Ueno from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.2
Location9.2
Room comfort and quality8.7
Service8.8
Value for money8.2
High score for Tokyo
Rating
9+ Exceptional (840)
8-9 Excellent (508)
7-8 Very Good (440)
6-7 Good (100)
<6 Below Expectation (78)
Time of the year
Mar - May (481)
Jun - Aug (404)
Sep - Nov (528)
Dec - Feb (553)
All guests (4,643)
All room types
All languages

Show reviews that mention 

Showing 1,965 verified guest comments
12345
10.0
Exceptional
THAM from Malaysia
Business traveler
Superior Double Non-Smoking
Stayed 2 nights in February 2020

Excellent Location ... Brand New Hotel”

1. Entrance to access Ueno Train Station is located just beside the hotel. The underground access also leads you with a 10 minutes walk all the way to Kesei Skyliner Station to connect the express train to Narita Airport, no exposure to sun or rain if you walk the open overhead walkways. 2. The room is clean and brand new, good size for a central Tokyo hotel. 3. They even provide a Face Steamer and Air Cleaner + Humidifier in the room. 4. Ameyoko Market with lots of food + shopping is directly opposite the hotel. 5. The 24 hours Family Mart and a Ramen Restaurant is also directly opposite the hotel. 6. Umbrellas are provided at lobby when it rains, you dont need to bring or buy your own umbrellas. 7. There is a nice coffee shop just beside the hotel. Will return again in future.

Reviewed February 21, 2020

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Dear Sir/Madam, Thank you for staying with us. We are pleased to receive your lovely review. Our hotel is located both JR and Metro Ueno station so that guests can travel everywhere in Tokyo area. We hope that you had an enjoyabale time here such as Ameyoko Market and so on. Also, we are glad to hear that you were satisfied with the room and amenities. We try to do our best in order to make customer more comfortable. We look forward to seeing you again soon. Thank you very much. Best regards, Mitusi Garden Hotel Ueno General Manager

Responded February 23, 2020
Mitsui Garden Hotel Ueno
10.0
Exceptional
Stephanie from Malaysia
Group
Moderate Semi-Double Room Non-Smoking
Stayed 6 nights in November 2019

Definitely worth your money! ”

Great location. Opposite JR ueno and next to metro exit 1 . Very comfortable to stay. I stayed for 12 nights. Rooms equip with hair dryer, face/hair steamer and hair curler for ladies traveller. Very clean. A very convenient place. Walking distance to family mart, 7-11, shopping malls, Ameyoko walking streets ( lots of eatery places and things to shop)

Reviewed December 04, 2019

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Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We are very pleased to read your warm comments about our facility and service. We will make efforts to improve so that you can have more comfort. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager

Responded December 07, 2019
Mitsui Garden Hotel Ueno
10.0
Exceptional
MiowTeng from Singapore
Couple
Moderate Queen Non-Smoking
Stayed 3 nights in March 2019

Very good location. The hotel is close to JR Station.”

Staff very friendly & helpful. Close to Ameyoko Street and restaurant all around. Price is reasonable and rooms are clean and comfortable. Will consider to stay here again on our next visit to Tokyo.

Reviewed March 14, 2019

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Thank you for staying with us and your positive feedback. Our hotel located close to Ueno station and Ameyoko shopping area. We are looking forward your stay in the future. Best regards, Manager

Responded March 16, 2019
Mitsui Garden Hotel Ueno
10.0
Exceptional
MAN from Canada
Couple
Moderate Double Non-Smoking
Stayed 6 nights in September 2019

Modern, clean, comfortable, convenient, and practical as well”

Room was spacious with a view of Ueno Station. Modern and clean, with thoughtful touches. Friendly and helpful staff. Great location. And even had a laundry room for longer stays.

Reviewed October 04, 2019

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Thank you very much for staying at Mitsui Garden Hotel Ueno. We are very pleased to receive your complimenting words. The words are ecouraging for our staffs to work harder. We are looking forward to welcoming you again on your next opportunity. We will make greater effort to serve a more comfortable hotel to stay at. We are looking forward to welcoming you again on your next opportunity.

Responded October 19, 2019
Mitsui Garden Hotel Ueno
10.0
Exceptional
Pongpan from Thailand
Family with teens
Moderate Double Non-Smoking
Stayed 3 nights in December 2019

Nice Hotel in Ueno Area”

This hotel is very nice maintain even I used to stay here in last few years before. The location is quite near from Keisei Station (about 5 minutes walk) and Ueno Station (about 3 minutes walk) and also to Ameyoko Market. You can find nice restaurants easily including convenience stores. I would like to recommend this hotel and will be back for my next visit.

Reviewed December 26, 2019

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Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. Our hotel located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2minutes from Metro station. Ueno park is 5 minutes walking distance from the hotel. We are looking forward to welcoming you again on your next opportunity. Sincerely yours, Mitsui Garden Hotel Ueno Manager

Responded December 26, 2019
Mitsui Garden Hotel Ueno
10.0
Exceptional
Chun from Hong Kong SAR, China
Couple
Moderate Semi-Double Room Non-Smoking
Stayed 1 night in December 2019

100% worthy of the service”

The staff are polite and good at English speaking, the room is clean, there are heat curling iron and humidifier provided, and the location is near the JR station and subway, very convenient, if I go Tokyo next time, I will choose this hotel again

Reviewed December 15, 2019

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Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We are very pleased to read your warm comments about our facility and service. We will make efforts to improve so that you can have more comfort. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager

Responded December 16, 2019
Mitsui Garden Hotel Ueno
9.6
Exceptional
Emily from Philippines
Couple
Superior Double Room Non-Smoking
Stayed 2 nights in June 2019

GREAT LOCATION AND SERVICE”

Excellent location across JR Ueno and beside some Tokyo subway lines. Just 10 minutes walk to Ameyoko shopping street, Takeya, and department stores Marui and Matsuzakaya. Most staff speak good English - even helping us have sunglasses left in our Osaka hotel shipped back to home country. Clean and good-sized room and bathroom (with bathtub) for Japan. Comfortable bed and pillows and guest-controlled aircon. Not a stop of the airport limo bus, so we took a taxi to an airport limo bus stop so as not to carry our big and heavy luggages through train stations/trains.

Reviewed July 02, 2019

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Thank you very much for staying at Mitsui Garden Hotel Ueno. Thank you for a post despite being so busy. We will make greater effort to serve a more comfortable hotel to stay at. We are looking forward to welcoming you again on your next opportunity. We are look forward to your visit again. Best regards, Mitsui Garden Hotel Ueno Manager

Responded July 05, 2019
Mitsui Garden Hotel Ueno
10.0
Exceptional
Keith from Japan
Solo traveler
Moderate Double Non-Smoking
Stayed 7 nights in May 2022

Everything was great.”

Nice bed. big room. great view. Large desk and outlets making work very convenient. Good amenities. One of the best budget/business hotels I've stayed in.

Reviewed May 28, 2022

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Thank you for your stay at Mitsui Garden Hotel Ueno and sharing your evaluation. We are pleased to hear that you were satisfied our service. We are proud to get a good score from you. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Ueno once again.  Front Office Manager

Responded May 29, 2022
Mitsui Garden Hotel Ueno
9.6
Exceptional
Kwantip from Thailand
Group
Moderate Double Non-Smoking
Stayed 2 nights in July 2019

Family with Elderly (total3)”

Near to station, very short walk, so convenient to mom at the age 67. We visited on rainy days and feel no obstruction. UENO is a compact station with Metro (various lines), JR and NEX, so it's very convenient to go anywhere. Meaning to go to ginza, marunouchi, nihombashi, takeya all by metro easily. My Suggestionis to have airport pickup option by agoda, and NEX for Narita is one of the best option staying in TOKYO.

Reviewed July 18, 2019

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Manager

Responded July 19, 2019
Mitsui Garden Hotel Ueno
10.0
Exceptional
SOMPONG from Thailand
Couple
Moderate Queen Non-Smoking
Stayed 2 nights in December 2019

Great location & friendly staff”

Great location , very very nice staff , good breakfast , completely equipment in room.

Reviewed January 02, 2020

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Thank you very much for staying at Mitsui Garden Hotel Ueno. We appreciate for your valuable opinion. We are very pleased to receive your complimenting words. The words are ecouraging for our staffs to work harder. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager

Responded January 03, 2020
Mitsui Garden Hotel Ueno
10.0
Exceptional
WILLIAM from Singapore
Solo traveler
Moderate Semi-Double Room Non-Smoking
Stayed 2 nights in November 2018

Location location location”

Location is the best, very near to train station, JR, Subway, and Keisei ueno to airport

Reviewed January 21, 2019

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Thank you very much for staying at Mitsui Garden Hotel Ueno this time. And we also thank you very much for your compliments to our hotel location. I would be pleased if you could stay in Mitsui Garden Ueno the next time you visit Tokyo. We are looking forward to welcoming you again on your next opportunity. Mitsui Garden Hotel Ueno Front Office Manager

Responded January 30, 2019
Mitsui Garden Hotel Ueno
9.6
Exceptional
LAM from Hong Kong SAR, China
Couple
Moderate Queen Non-Smoking
Stayed 1 night in July 2019

good hotel but a bit expensive”

The hotel locates near Ueno Station, no matter JR or metro. The room was clean with plenty of facilities, even can massage and treat the hair. Yet, the price speaks for itself.

Reviewed August 10, 2019

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Thank you for staing with us. We are very glad to recieve your review. Our hotel is located very close to JR and metro Ueno stations. Therefore our guests can access to wherever they would like to. If you are satisfied with our facilities, we are very pleased to hear that. We look forward to seeing you in the near future. Thank you very much. Best regards, Mitsui Garden Hotel Ueno General Manager

Responded August 17, 2019
Mitsui Garden Hotel Ueno
9.6
Exceptional
Man from Hong Kong SAR, China
Couple
Moderate Double Smoking
Stayed 2 nights in October 2019

Convenient and comfortable ”

Good location, just 5mins to Ueno station. Comfortable bed and nice shower facilities. Surprised to have hair styling tool and massage machine.

Reviewed October 31, 2019

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Thank you very much for your reservation at Mitsui Garden Hotel Ueno this time. Also, thank you very much for your busy schedule and impressions. The hotel is located about 2 minutes on foot from JR Ueno station Asakusa exit and about 8 minutes on foot from Keisei Ueno station. All rooms are equipped with hair irons, face steamers pajamas for every room, and we have received high popularity from many customers. In addition, simple facials such as facial cleansing and lotion are also available at the reception. We will strive for all employees to keep you comfortable in the future. Best regards, Mitsui Garden Hotel Ueno Manager

Responded October 31, 2019
Mitsui Garden Hotel Ueno
9.2
Exceptional
David from United States
Couple
Moderate Twin Smoking
Stayed 1 night in July 2019

Convenient location and great staff”

This hotel is located very close to the Ueno Station, which is at the end of the Keisei Skyliner express train from Narita. It’s clean. The rooms are decent sized for Tokyo, and the staff are great! My one complaint isn’t I was given a smoking room and the smell was definitely in the room. I was there for one night so decided not to make a big deal out of it, but if you’re sensitive to smoke smells, be sure you don’t get in the wrong room.

Reviewed July 15, 2019

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Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We are very pleased to read your warm comments about our facility and service. We will make efforts to improve so that you can have more comfort. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager

Responded July 16, 2019
Mitsui Garden Hotel Ueno
10.0
Exceptional
Chin from Hong Kong SAR, China
Family with teens
Run of House Room - Non-Smoking
Stayed 1 night in January 2020

Good deal”

Good location, clean and neat room!

Reviewed January 20, 2020

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Thank you very much for staying at Mitsui Garden Hotel Ueno. Thank you for a post despite being so busy. We will put effort in improving our service taking your opinion as reference. We are look forward to your visit again. Best regards, Mitsui Garden Hotel Ueno Manager

Responded January 23, 2020
Mitsui Garden Hotel Ueno
10.0
Exceptional
Shean from Singapore
Couple
Superior Double Room Non-Smoking
Stayed 4 nights in May 2019

everything is fine”

Yes, is near the Ueno station, alot of shops nearby. everything is fine.

Reviewed May 21, 2019

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Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. Our hotel located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2minutes from Metro station. Ueno park is 5 minutes walking distance from the hotel. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager

Responded May 29, 2019
Mitsui Garden Hotel Ueno
9.6
Exceptional
Tony from Canada
Couple
Moderate Twin Non-Smoking
Stayed 4 nights in November 2019

good location”

I like the coin operated laundry mart located at 2nd floor of this hotel , short walking distance from Ueno station but you have to know where the elevator was around Ueno station if you don't want to carry your heavy luggage walking up staircase , direct train to Narita airport , a lot of restaurants to choose from around the hotel so as shopping .

Reviewed November 30, 2019

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Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We are very pleased to receive your complimenting words. The words are ecouraging for our staffs to work harder. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager

Responded December 02, 2019
Mitsui Garden Hotel Ueno
10.0
Exceptional
Nanching from Taiwan
Solo traveler
Moderate Double Non-Smoking
Stayed 1 night in February 2019

Great Location and nice service ”

Anything but the restaurant.

Reviewed March 01, 2019

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Thank you for your stay. We are looking forward your stay in the future. Best regards, Manager

Responded March 02, 2019
Mitsui Garden Hotel Ueno
9.6
Exceptional
Sheri from United States
Group
Moderate Queen Non-Smoking
Stayed 2 nights in January 2019

Central to Ueno”

Location was perfect, right across from the Ueno Station and Ueno park. Room was great with nice amenities. Would definitely want to stay there again.

Reviewed January 23, 2019

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Thank you very much for staying at Mitsui Garden Hotel Ueno this time. And we also thank you very much for your compliments to our staff and our hotel location. We are pleased that it seems that you liked the room. We would be pleased if you could stay in Mitsui Garden Ueno the next time you visit Tokyo. We are looking forward to welcoming you again on your next opportunity. Mitsui Garden Hotel Ueno Front Office Manager

Responded January 30, 2019
Mitsui Garden Hotel Ueno
9.6
Exceptional
WANSHUAN from Japan
Family with young children
Moderate Double Non-Smoking
Stayed 1 night in December 2020

Clean and comfortable ”

The room was clean and comfortable. The location is also convenient. Highly recommend this hotel.

Reviewed January 03, 2021

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Thank you very much for staying at Mitsui Garden Hotel Ueno.We truly appreciate that you took time to share your experience with us. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager

Responded January 04, 2021
Mitsui Garden Hotel Ueno
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