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Hotel Metropolitan Marunouchi
Hotel Metropolitan Marunouchi
Hotel Metropolitan Marunouchi
Hotel Metropolitan Marunouchi
Hotel Metropolitan Marunouchi
Hotel Metropolitan Marunouchi
Hotel Metropolitan Marunouchi

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8.6

Excellent

1,612 reviews

1,612 reviews

Location of HMM is ideal as it's located adjacent to the Tokyo Station.

Richard
- Mar 8, 2020
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Otemachi-Bokujyo

140 m

First Avenue Tokyo Station

170 m

Tomica Shop

170 m

Maruzen Marunouchi

180 m

Marunouchi Oazo

200 m

Popular landmarks
Ginza

1.4 km

Tokyo Tower

3.5 km

Ueno Park

3.6 km

Asakusa

4.1 km

Sensoji Temple

4.3 km

Closest landmarks
Tourist Information Center

110 m

Tokyo Business Clinic

150 m

TRAVEL HUB MIX

180 m

Tokyo Station Gallery

240 m

Yaesu Shopping Mall

250 m

Hotel Metropolitan Marunouchi

1-7-12 Marunouchi, Chiyoda-ku , Tokyo Station, Tokyo, Japan, 100-0005 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tokyo Station, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Sparkling clean

330 meters to public transportation

Check-in [24-hour]

Excellent view

Inside city center

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Luggage storage

Fitness center

Restaurants

Restaurants

This property is in high demand!

3 travelers have booked today.

Value for money7.8
Distance to city center0km
Location rating9.4
Nearest airportHaneda Airport (HND)
Distance to airport15.0 km

Rooms available at Hotel Metropolitan Marunouchi

Excellent
Room comfort & quality

8.4

Executive Twin Room - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Corner King Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin Room - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 Double Non Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
Enter dates to see prices
1 Queen Superior Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Train View Twin Room - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Triple Room - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Train View Queen Room - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Single Standard Room
...
  • Room size: 18 m²/194 ft²
  • Night view
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Metropolitan Marunouchi?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Metropolitan Marunouchi?

For those who wish to drive their own cars, Hotel Metropolitan Marunouchi has a car park right on site for maximum convenience. Parking is available for a fee of 2000 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Metropolitan Marunouchi?

Wake up to a great buffet breakfast at Hotel Metropolitan Marunouchi. Adults can enjoy breakfast offered with an additional charge of 2800 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Metropolitan Marunouchi?

Hotel Metropolitan Marunouchi features an on-site restaurant for your dining convenience.

What is the smoking policy at Hotel Metropolitan Marunouchi?

Hotel Metropolitan Marunouchi does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hotel Metropolitan Marunouchi?

The closest train, metro, or bus station is Tokyo Train Station, 310 m away from Hotel Metropolitan Marunouchi.

What restaurants are nearby Hotel Metropolitan Marunouchi?

Hotel Metropolitan Marunouchi is located in Tokyo Station, famous for good restaurants such as Rinya, Dining & Bar TENQOO and Papa Milano Sapia Tower.

What popular shopping places are close to Hotel Metropolitan Marunouchi?

Hotel Metropolitan Marunouchi is located in Tokyo Station area which features shopping places such as First Avenue Tokyo Station, Tomica Shop and Maruzen Marunouchi.

What are popular attractions near Hotel Metropolitan Marunouchi?

Guests at Hotel Metropolitan Marunouchi can easily visit Tokyo Central Railway Station, Imperial Palace and The East Gardens of the Imperial Palace (Edo Castle Ruin) located in the Tokyo Station area.

What popular natural sightseeing spots are close to Hotel Metropolitan Marunouchi?

Hotel Metropolitan Marunouchi is located in the Tokyo Station area, which is famous for natural sightseeing destinations such as Renewed Grove.

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Explore the neighborhood

What people love about Hotel Metropolitan Marunouchi

  • 9.6

    Exceptional
    Location

    "Location of HMM is ideal as it's located adjacent to the Tokyo Station."

    Richard

    |

    March 8, 2020

  • 9.2

    Exceptional
    Staff 

    "Friendly staff"

    Wai

    |

    December 17, 2019

  • 10

    Exceptional
    Location

    "Excellent and convenient location close to transportation hub, eateries, and even hands-free travel outlet."

    Gerardine

    |

    December 10, 2019

Property ranking|Compared to 4,550 Tokyo properties
See all rankings
Location score
9.4/10
Room comfort score
8.4/10
Cleanliness score
9.1/10
Service score
8.6/10
Better than
99
%
of Tokyo properties
Better than
96
%
of Tokyo properties
Better than
95
%
of Tokyo properties
Better than
90
%
of Tokyo properties
Overall rating:

8.6

Excellent
1,612 reviews
Cleanliness
9.1
Facilities
8.0
Location
9.4
Read all reviews >
What travelers say they love:
Hotel location is very good, just next to the train station!
sze from Hong Kong SAR, China
Group
More about Hotel Metropolitan Marunouchi

More about Hotel Metropolitan Marunouchi

Hotel Metropolitan Marunouchi

See the best of Tokyo with a stay at Hotel Metropolitan Marunouchi, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
Hotel Metropolitan Marunouchi provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Tokyo. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Light snacking is available day or night with the hotel's vending machines.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Visit the sights and local attractions of Tokyo during your stay at the hotel. Photograph yourself in front of Tokyo Tower located 3.4 km away, which people travel great distances to see.


Reasons to stay here

This hotel stands above the rest with a cleanliness score that beats 95% of accommodations in the city.
This hotel scores higher than 98% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8

Most talked about facilities

Housekeeping

18 mentions

Breakfast

13 mentions

Internet

6 mentions

View

6 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator
Food and dining
Restaurants on site

TENQOO

  • Cuisine: French
  • Menu: Buffet, A-la-carte
Location
1-7-12 Marunouchi, Chiyoda-ku , Tokyo Station, Tokyo, Japan, 100-0005
Exceptional
Location

9.4

Airports

  • Haneda Airport (HND)
    15.0 km 22 min drive
  • Narita International Airport (NRT)
    57.2 km 53 min drive

Public transportation

  • Tokyo Train Station
    310 m 6 min walk
  • Otemachi Train Station
    510 m 3 min walk

Hospital or clinic

  • Tokyo Business Clinic
    150 m

Shopping

  • Ameyoko Shopping Street
    3.0 km

Convenience store

  • Ministop
    260 m 7 min drive

Cash withdrawal

  • ATM
    120 m 2 min walk
What's nearby

Popular landmarks

  • Ginza
    1.4 km
  • Tokyo Tower
    3.5 km
  • Ueno Park
    3.6 km
  • Asakusa
    4.1 km
  • Sensoji Temple
    4.3 km
  • Tokyo Skytree
    4.8 km
  • Shinjuku Gyoen National Garden
    5.3 km
  • Meiji Jingu
    6.3 km
  • Shibuya Crossing
    6.7 km
  • Tokyo Metropolitan Government Building observation room
    7.0 km

Nearby landmarks

  • Tourist Information Center
    110 m
  • Otemachi-Bokujyo
    140 m
  • Tokyo Business Clinic
    150 m
  • First Avenue Tokyo Station
    170 m
  • Tomica Shop
    170 m
  • Maruzen Marunouchi
    180 m
  • TRAVEL HUB MIX
    180 m
  • Marunouchi Oazo
    200 m
  • Tokyo Character Street
    240 m
  • Daimaru Tokyo
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center0km
  • Travel time to airport (minutes)90

Extras

  • Breakfast charge (unless included in room price)2800 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 343
  • Room voltage100
  • Year property opened2007
  • Most recent renovation2018

Parking

  • Daily parking fee2000 JPY

Reviews of Hotel Metropolitan Marunouchi from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.1
Facilities8.0
Location9.4
Room comfort and quality8.4
Service8.6
Value for money7.8
High score for Tokyo
Rating
9+ Exceptional (115)
8-9 Excellent (104)
7-8 Very Good (86)
6-7 Good (23)
<6 Below Expectation (24)
Time of the year
Mar - May (97)
Jun - Aug (69)
Sep - Nov (76)
Dec - Feb (110)
All guests (633)
All room types
All languages

Show reviews that mention 

Showing 352 verified guest comments
12345
9.0
Exceptional
Leung from Hong Kong SAR, China
Group
1 Double Non Smoking
Stayed 1 night in December 2011

very convience good hotel”

very convience to go anywhere in Tokyo, free wifi

Hotel Metropolitan Marunouchi is a good and convience's hotel in Tokyo it just next to Tokyo Station, so it is so convience to go anywhere within Tokyo or take shinkansen to go somewhere outside Tokyo city. Hotel's Stuff can speak in good English good for those who like shopping since there have underground shopping street or department store just nearby the hotel Free internet access are provide for customer in their hotel's room, it really suitable for business travelers or traveler who have bring laptop computer during their trip.

Reviewed January 04, 2012

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8.0
Excellent
Thomas from Australia
Couple
1 Queen Superior Non-Smoking
Stayed 2 nights in December 2012

great location, service, rooms - great hotel”

the location - above tokyo station - is superb

the metropolitan marunouchi's reception is 29 floors above tokyo station. rooms on levels 29-40 have spectacular views of tokyo and of the shinkanzen's arriving and departing from the station. this is a slick, modern, fashionable hotel close to the business and exclusive shopping district of marunouchi. the service is great. the concierge booked three different restaurants for us during our stay without any problem. the rooms are not large - but this is tokyo! the beds are comfortable and amenities include everything you would expect from a modern 4.5-5 star hotel (but no mini bar - although there is a fridge - and there are 24 hour convenience stores directly beneath the hotel which sell food and alcohol). even though you are above the station - the rooms are silent with thick double glazing on the windows. being above tokyo station has the benefit of being close to everything in tokyo - be that shopping at ginza (one metro stop away) roppongi hills or omotesando - to tokyo tower, the famous tsukiji fish markets or even the ueno zoo. it also makes day trips simple as you can take the lift down to the station and easily catch the world's most reliable, clean and efficient trains for a day trip to harkone (mt fuji), takayama or nikko. a couple of minor issues - the rooms get very dry - which is why every room has a portable humidifier taking up limited space in the corner - make sure you turn it on or the air conditioning will dry you out. the curtains and blinds do not block out all the light - so your sleep can be disturbed by slithers of bright light.

Reviewed January 14, 2013

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9.7
Exceptional
Chang from Australia
Couple
1 Queen Superior Non-Smoking
Stayed 2 nights in February 2013

Perfect location for enjoying all parts of Tokyo”

Conveniently located at the North end of Tokyo JR station

If you're staying in Tokyo I highly recommend this business hotel. Perfect location very conveniently located at the station means getting to and from the hotel was simple. Also easy access to shops and restaurants that are dotted all throughout the station. Rooms are small but standard size for Japan, nice soft bed with high quality linen, attentive helpful staff. We used to stay in Shibuya at the Mets or Cerulean but now we will be booking the Marunouchi Metropolitan going forward.

Reviewed February 16, 2013

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10.0
Exceptional
Christie from United States
Solo traveler
1 Double Non Smoking
Stayed 3 nights in November 2013

Superb service, centrally located, amazing views”

Service, Cleanliness, City Views

I stayed at this hotel for 3 days during my stay in Tokyo. From the moment I arrived the staff was very helpful and checkin was fast and easy. The room was not huge, but perfect for what I needed. The view of Tokyo station from my room was amazing. I did not try the restaurants or bars at the hotel so I can't really comment on that, although everything in the hotel looked awesome. My room was always clean and access to Tokyo station and transportation to Narita airport was very convenient. The hotel entrance is at the Nihonbashi exit of Tokyo station, it's quite a maze there so knowing the right exit will be helpful. I rented a personal wifi hotspot and the hotel took care of mailing it back for me, and also made reservations for me for various restaurants in Tokyo, they were super helpful! I definitely recommend this hotel, great location, service and stunning city views!

Reviewed December 03, 2013

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7.7
Very good
Arthur from United States
Business traveler
1 Queen Superior Non-Smoking
Stayed 1 night in March 2010

Metropolitan Marunouchi Hotel Tokyo Station”

Good central hotel located on North side of Tokyo Station. Easy access to JR lines for travels elsewhere in Japan and to and from Narita airport. Hotel starts on 27th floor, clean with nice restaurant associated with it.
Rooms are somewhat small even though I asked for the "premium" corner room.

Metropolitan Marunouchi is located on the North side of Tokyo Station. Tokyo Station is HUGE! It does take awhile to get your bearings their but once you get the hang of it, you willsee that the Hotel is conveniently located on the North side. As with most Tokyo hotels, the rooms are somewhat small. There was no mini bar either. However, it was clean and comfortable with a nice view of Tokyo since the rooms are on floors 27-33. The Park Hotel in Shiodome has a similar configuration in that the hotel starts high up has a central hollow square center, with the rooms all on the outside. However, I would say that the Park Hotel had bigger rooms with minibar.

Reviewed April 05, 2010

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7.3
Very good
Arthur from United States
Business traveler
1 Queen Superior Non-Smoking
Stayed 1 night in March 2010

Metropolitan Marunouchi Hotel Tokyo Station”

Good central hotel located on North side of Tokyo Station. Easy access to JR lines for travels elsewhere in Japan and to and from Narita airport. Hotel starts on 27th floor, clean with nice restaurant associated with it.
Rooms are somewhat small even though I asked for the "premium" corner room.

Metropolitan Marunouchi is located on the North side of Tokyo Station. Tokyo Station is HUGE! It does take awhile to get your bearings their but once you get the hang of it, you will see that the Hotel is conveniently located on the North side. I stayed at this hotel on Sunday night, traveled outside Tokyo Monday and Tuesday and came back to stay here again Wednesday and Thursday. As with most Tokyo hotels, the rooms are somewhat small. There was no mini bar either. However, it was clean and comfortable with a nice view of Tokyo since the rooms are on floors 27-33. The Park Hotel in Shiodome has a similar configuration in that the hotel starts high up has a central hollow square center, with the rooms all on the outside. However, I would say that the Park Hotel had bigger rooms with minibar.

Reviewed April 05, 2010

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8.7
Excellent
Ash from Australia
Family with young children
1 Double Non Smoking
Stayed 8 nights in May 2010

Metropolitan Marunouchi Hotel - Tokyo”

Very Clean, great service (both room wise & reception), great views and internet access came in handy.
Restaurant was a bit expensive for the meals and not a great variety of meals on the menu. Room was fairly small, but you get used to it after a while.

We stayed at the Metropolitan Marunouchi Hotel for 9 nights and we really enjoyed it. The staff are very polite and helpful, the rooms are very clean and the views were great from our room on the 31st floor. On the negative side, the restaurant was a bit expensive and there wasn't a large variety on the Menu. The free internet came in very handy. Currency exchange was readily available both at reception and downstairs, which was very convenient as it meant we didn't need to go looking for banks when we needed more Yen ! Overall, we enjoyed our stay very much and would definately stay there again when we return to Japan. I'd give it 8.5 out of 10.

Reviewed June 04, 2010

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9.3
Exceptional
Donna from Australia
Solo traveler
1 King Non Smoking
Stayed 1 night in December 2010

great location and rooms with a view ”

great service, very stylish building and rooms, great location for the Narita Express and sight seeing
smallish rooms for the price

A very convenient hotel for a stop over in Tokyo without staying out at Narita. The hotel is literally outside the doors of Tokyo Station, and with a Daimaru within a minute's walk great shopping and food is near. Staying on the 34th floor gave a wonderful of the Tokyo skyline. Also an easy stroll to the palace gardens, Ginza etc. Only downside was that the rooms are smallish in comparison to similar priced Tokyo hotels.

Reviewed December 13, 2010

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8.0
Excellent
michelle from Singapore
Solo traveler
1 Double Non Smoking
Stayed 2 nights in November 2009

Hotel Metropolitan Marunouchi Tokyo ”

clean, modern, business hotel that is strategically located. just a walk away from tokyo station, exit by nihonbashi exit and there's the hotel. Great view as the hotel floors are abover 27 floor.
more facilities other than internet. more english speaking staff.

Hotel Metropolitan Marunouchi Tokyo is a great hotel for both business stay and tourists. It's a modern hotel that is situated from the 27th floor and above, thus having a picturesque view. It is also strategically located, just a walk away from tokyo station, exit by nihonbashi exit so there is full shelter from the train station to the hotel.

Reviewed December 04, 2009

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8.7
Excellent
Timothy from United States
Business traveler
1 Double Non Smoking
Stayed 1 night in November 2010

Location, Location, Location”

30 second walk to Tokyo Station, rooms small but bvery nice.
breakfast was a bit to asian for my liking

This hotel is adjacent to Tokyo Station, so if you're arriving at Narita, you can just take the Narita Express and easily be at your hotel. The hotel lobby is on the 27th floor, and that puts you way above all the street and train station noise. The rooms are nice, not enormous, but good by Japan standards. Nice flat panel TV. However, could have used a comfy chair to make the room complete (although there was not really any room for it). Since it has quick access to Tokyo Station, there are many restaurants and shops nearby. Overall, the hotel is nice and stylish, the location is great. The staff was very helpful and friendly.

Reviewed November 27, 2010

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9.3
Exceptional
Adam from Australia
Couple
1 Queen Superior Non-Smoking
Stayed 3 nights in October 2010

What a view!”

Service, location, view, cleanliness
None

Hotel is just outside the northern exit of Tokyo station, very convenient. Very luxourious Looking hotel lobby - I almost felt underdressed! Checked into our room and realized we were on the smoking floor - went down to the lobby and the staff changed us with no problems and their sincerest apologies - spoke English well (the guy we spoke to lived in Australia for a year to study English). Our southern facing room on the 29th floor overlooked the train station which I found facinating to watch. Our room was clean and even had a bath in the bathroom. Room size was smaller than western rooms but a standard size for japan. A very enjoyable experience.

Reviewed October 25, 2010

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9.6
Exceptional
David from United States
Business traveler
Standard Single Room
Stayed 2 nights in May 2019

Exceptional views and well designed hotel”

The lobby is on the 27th floor so the rooms have fantastic views of the central Tokyo area. The hotel is just outside the northeast exit of Tokyo Station. Rooms are very well appointed and comfortable. There’s very little noise in the rooms despite the proximity to the train station. The staff is extremely helpful and friendly. The only drawback is that the “fitness center” is just two treadmills, an elliptical trainer and a recumbent bike. There’s no weight equipment or even floor space for a body weight workout.

Reviewed May 27, 2019

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9.2
Exceptional
Ivy from United States
Couple
Corner King Room - Non-Smoking
Stayed 1 night in May 2018

The views!”

We stayed at king corner room.The room was clean and the size was adequate for us. Conveniently located right outside Tokyo Station which is why I chose this hotel for our last night in Tokyo and glad we did! We had a great view of the city. We could see the Tokyo Sky tree from our window! And it was fun watching the trains come and go! Although we had difficulty finding the Nihonbashi exit from the Shinkansen. Follow the sign for Yaesu exit north! Will stay in this hotel again.

Reviewed June 02, 2018

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9.6
Exceptional
Richard from United States
Couple
Queen Room
Stayed 5 nights in February 2020

Adjacent to Tokyo Station.”

Location of HMM is ideal as it's located adjacent to the Tokyo Station. Rooms are small and typical for an upper end business hotel. Registration is on the 27th floor with the rooms above. The views of the Maranouch area are spectacular at night. The rooms are small but clean and the breakfast buffet offers a wide variety of both Asian and Western offerings. There's not a lot of things to see so as it's next to the train station, you'll have to venture in to other areas of Tokyo to experience the sights and night life.

Reviewed March 08, 2020

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8.3
Excellent
Robert from Croatia
Couple
1 Queen Superior Non-Smoking
Stayed 2 nights in May 2014

Hotel with a good view ”

Great location, nice view, clean

Hotel is located close to Tokyo station and allows easy access to Marunouchi area. Request higher floor, as the city view is better. We were staying on the 33rd floor and had a great view of Tokyo Sky Tree all the way to Odaiba. Rooms were tiny, but clean and comfortable. Staff was quite nice too. Overall, it's a solid four star hotel.

Reviewed May 12, 2014

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8.7
Excellent
Debra from New Zealand
Business traveler
1 Double Non Smoking
Stayed 1 night in December 2011

Great location, efficient and courteous service”

Recently refurbished, has great open lobby with WIFI

I had requested a non-smoking room, and was upgraded to accommodate that request. The room was a good size for Tokyo at that price range, and had all necessary amenities. No WIFI, but a network cable provided. Everything very clean and nicely laid out. Location of the hotel is a huge plus. Right outside the Nihonbashi exit at Tokyo Station, and because it's high up (starts at 27th floor of Sapia Building), it's very quiet despite being in a busy area.

Reviewed December 23, 2011

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9.3
Exceptional
Miguel from United States
Business traveler
1 Queen Superior Non-Smoking
Stayed 4 nights in April 2012

Clean, modern hotel; convenient, central location”

Being adjacent to Tokyo Station was very convenient for getting around

Food in the restaurant (TenQoo) was good, but I was disappointed in the lack of variety for the breakfast buffet. Staff was courteous, and very helpful. The room was impeccably clean and comfortable. I would definitely recommend this hotel to anyone doing business in the central Tokyo area, or really anywhere in the city because the convenience to Tokyo station makes it easy to get anywhere in the city.

Reviewed May 07, 2012

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9.2
Exceptional
Cristina from United States
Couple
Twin Room - Non-Smoking
Stayed 4 nights in September 2018

Great location and value”

The hotel is located near Tokyo Station (Nihonbashi exit). The room (two twin beds) and bathroom are on the smaller size, but has everything you need: coffee maker, tv (limited English channels though, I think only one), bath toiletries, bath robes (thin cotton, not like US ones, but still great). We did not use any of the facilities. There is cash exchange machine on site. Staff at the reception was very helpful with booking the bus back to Narita; they even mailed our mini router back for us. Would highly recommend for location and staff.

Reviewed February 25, 2019

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9.0
Exceptional
Daniel from United States
Business traveler
1 Double Non Smoking
Stayed 3 nights in September 2011

Friendly service in great location”

Transportation to all points extremely convenient

this hotel is very conveniently located right near the exit for the shinkansen at tokyo station. any part of tokyo and any other point in japan can be readily accessed by a short walk. the lobby and common areas were very elegant. the rooms themselves were far less elegant than the common areas, but they were clean and well-lighted. the staff was very attentive. no gym was available.

Reviewed October 04, 2011

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8.3
Excellent
Wilko from Netherlands
Business traveler
1 Queen Superior Non-Smoking
Stayed 7 nights in November 2010

Great location on top of Tokyo Station”

Nice room - excellent service
No gym

I stayed he for about a week and was very pleased with the room, the amenities and the service. The room has a nice feel about it. I have stayed in many hotels in Japan and this was certainly not the most luxurious, but the room was not too small and nicely decorated. Top attraction is the fact that it is on top of the central transportation hub of Tokyo and Japan. Tokyo station for bullet trains to Kyoto and Osaka and the Yamanote and Chuo lines for central Tokyo. Also the subway network is served from Otemachi station just next to the hotel. At the heart of Tokyo's business district, it is convenient for business travelers; perhaps less interesting, location-wise, for tourists.

Reviewed November 26, 2010

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