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Imperial Hotel Osaka
Imperial Hotel Osaka
Imperial Hotel Osaka
Imperial Hotel Osaka
Imperial Hotel Osaka
Imperial Hotel Osaka
Imperial Hotel Osaka

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9

Exceptional

2,256 reviews

2,256 reviews

View18
Housekeeping17
Breakfast1

The staff was very helpful and polite.

German
- Jan 31, 2022
See map

8.1

Excellent

Location rating score

Excellent location - 2.02 kilometers from city center
Excellent for walking
Parking
Available
Walkable places
OAP (Osaka Amenity Park)

130 m

Tanjin Matsuri Hono Fireworks

230 m

Kemasakuranomiya Park

300 m

Sempukan

390 m

Genpachi Bridge

400 m

Popular landmarks
Osaka Castle Park

1.7 km

Osaka Castle

1.7 km

Kuchu Teien Observatory

2.7 km

Minami (Namba)

2.9 km

Shinsaibashi-Suji Shopping Street

3.9 km

Closest landmarks
Japan Mint

470 m

Hojuin Temple

470 m

Sakura Nomiya Bridge

490 m

KF - Park

500 m

Mint Museum

510 m

Imperial Hotel Osaka

1-8-50 Tenmabashi Kita-ku, Umeda, Osaka, Japan, 530-0042 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Umeda part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

470 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Osaka are being booked every minute!
Value for money9.0
Distance to city center1 km
Location rating8.1
Nearest airportOsaka International Airport (ITM)
Distance to airport12.1 km

Rooms available at Imperial Hotel Osaka

Exceptional
Room comfort & quality

9.4

Superior River View Double Room - Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Superior River View Twin Room - Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Superior River View Twin Room - Smoking
...
  • Room size: 40 m²/431 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Imperial Floor Deluxe Twin Room - Non-Smoking, Lounge Access Included
...
  • Room size: 40 m²/431 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Superior River View Double Room - Smoking
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Imperial Floor Deluxe Triple Room - Non-Smoking, Lounge Access Included
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
River View Park Suite with Double Bed - Non-Smoking, Lounge Access Included
...
  • Room size: 100 m²/1076 ft²
  • River view
  • 1 king bed
Enter dates to see prices
2 Connecting Twin Rooms for 4 People - Non-Smoking
...
  • Room size: 92 m²/990 ft²
  • River view
  • 4 single beds
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2 Connecting Twin Rooms for 5 People - Non-Smoking
...
  • Room size: 92 m²/990 ft²
  • River view
  • 5 single beds
Enter dates to see prices
Imperial Floor Superior Double Room - Non-Smoking, Lounge Access Included
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Imperial Hotel Osaka?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Imperial Hotel Osaka?

A stay at Imperial Hotel Osaka also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Imperial Hotel Osaka has a car park right on site for maximum convenience. Parking is available for a fee of 2000 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Imperial Hotel Osaka?

Start your mornings right, with the continental and buffet breakfast options offered at Imperial Hotel Osaka. Adults can enjoy breakfast offered with an additional charge of 3300 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Imperial Hotel Osaka?

Imperial Hotel Osaka features on-site restaurants for your dining convenience.

What is the smoking policy at Imperial Hotel Osaka?

Imperial Hotel Osaka does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Imperial Hotel Osaka?

The closest train, metro, or bus station to Imperial Hotel Osaka is Osaka Tenmangu Train Station, 680 m away.

What restaurants are nearby Imperial Hotel Osaka?

Restaurants including Jasmine Garden, Rainbow Lounge and Japanese cuisine Nadaman Teikoku Hotel Osaka are popular in Imperial Hotel Osaka’s neighborhood which is known as Umeda.

What popular shopping places are close to Imperial Hotel Osaka?

Shopping options in Imperial Hotel Osaka’s Umeda neighborhood include Hep Five Ferris Wheel, Grand Front Osaka and OSAKA STATION CITY.

What are popular attractions near Imperial Hotel Osaka?

Imperial Hotel Osaka’s location in the Umeda neighborhood makes it close to famous attractions including Kuchu Teien Observatory, Umeda Sky Building and Mint Museum.

What popular beaches are close to Imperial Hotel Osaka?

Imperial Hotel Osaka’s Umeda neighborhood also includes Nakanoshima Rose Garden.

What popular natural sightseeing spots are close to Imperial Hotel Osaka?

Imperial Hotel Osaka’s nearby natural sights include Zoheikyoku Sakura no Torinuke and Ogimachi Park located in the same Umeda area.

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Explore the neighborhood

What people love about Imperial Hotel Osaka

  • 9.6

    Exceptional
    Staff 

    "The staff was very helpful and polite."

    German

    |

    January 31, 2022

  • 10

    Exceptional
    Staff 

    "Great Hospitality."

    Shigeo

    |

    December 24, 2021

  • 10

    Exceptional
    Cleanliness

    "Big and clean room."

    Barry

    |

    October 24, 2020

Property ranking|Compared to 3,139 Osaka properties
See all rankings
Service score
9.5/10
Cleanliness score
9.5/10
Room comfort score
9.4/10
Room size
51 sqm.
Better than
99
%
of Osaka properties
Better than
99
%
of Osaka properties
Better than
99
%
of Osaka properties
Bigger than
98
%
of Osaka properties
Overall rating:

9

Exceptional
2,256 reviews
Cleanliness
9.5
Facilities
9.0
Location
8.1
Read all reviews >
What travelers say they love:
The staff was incredible and the rooms were luxurious!
Alexandra from United States
Group
More about Imperial Hotel Osaka

More about Imperial Hotel Osaka

Imperial Hotel Osaka

Take advantage of the many attractions Osaka has to offer with a stay at Imperial Hotel Osaka. Go beyond the touristy and get deeper into the offerings of Osaka with a stay at Imperial Hotel Osaka, located merely 3.9 km from Dotonbori.
Imperial Hotel Osaka provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Osaka. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Imperial Hotel Osaka. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Imperial Hotel Osaka include special design features like a separate living room. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Imperial Hotel Osaka. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Imperial Hotel Osaka lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have fun without traveling far, by taking advantage of the mini golf course, tennis court and squash court at Imperial Hotel Osaka. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Imperial Hotel Osaka provides an excellent base for exploring the sights of Osaka in-depth. One of the city's most iconic and famous buildings is Osaka Castle, located 1.7 km away.


Reasons to stay here

This hotel scores higher than 98% of the city's accommodations for cleanliness.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Osaka.
This accommodation is highly rated for its staff and service, beating 98% of competition within the city.

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Amenities and facilities
Excellent
Facilities

9

Most talked about facilities

Housekeeping

15 mentions

View

10 mentions

Swimming Pool

5 mentions

Food & Dining

4 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Mini golf course
  • Pool with view
  • Sauna
  • Spa
  • Squash court
  • Steamroom
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathtub
  • Daily newspaper
  • Free bottled water
  • Hair dryer
  • Towels
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Les Saison(French Cuisine)

  • Cuisine: French
  • Menu: Buffet

Kamon (Open Grill Specialties)

  • Cuisine: Steakhouse
  • Menu: Buffet

Jasmine Garden(Chinese Cuisine)

  • Cuisine: Chinese
  • Menu: Buffet

Kyubey(Sushi)

  • Cuisine: Sushi
  • Menu: Buffet

Osaka Nadaman(Japanese Cuisine)

  • Cuisine: Japanese
  • Menu: Buffet

Cafe Couvert(All Day Dining)

  • Cuisine: European
  • Menu: Buffet, A-la-carte

The Park(Buffet & Lounge)

  • Cuisine: European
  • Menu: Buffet, A-la-carte
Location
1-8-50 Tenmabashi Kita-ku, Umeda, Osaka, Japan, 530-0042
Excellent
Location

8.1

Airports

  • Osaka International Airport (ITM)
    12.1 km 22 min drive
  • Kobe Airport (UKB)
    27.5 km 49 min drive

Public transportation

  • Sakuranomiya Station
    450 m 7 min walk
  • Osaka Tenmangu Train Station
    680 m

Hospital or clinic

  • Higuchi Yakkyoku
    1.6 km

Shopping

  • Shinsekai Ichiba
    5.5 km

Convenience store

  • 7 Eleven
    230 m 1 min drive

Cash withdrawal

  • ATM
    350 m 5 min walk
What's nearby

Popular landmarks

  • Osaka Castle Park
    1.7 km
  • Osaka Castle
    1.7 km
  • Kuchu Teien Observatory
    2.7 km
  • Minami (Namba)
    2.9 km
  • Shinsaibashi-Suji Shopping Street
    3.9 km
  • Dotonbori
    3.9 km
  • Kuromon Market
    4.2 km
  • Tsutenkaku
    5.5 km
  • Universal Studios Japan
    8.9 km
  • Osaka Aquarium Kaiyukan
    9.8 km

Nearby landmarks

  • OAP (Osaka Amenity Park)
    130 m
  • Tanjin Matsuri Hono Fireworks
    230 m
  • Kemasakuranomiya Park
    300 m
  • Sempukan
    390 m
  • Genpachi Bridge
    400 m
  • Sakuranomiya Station
    450 m
  • Zoheikyoku Sakura no Torinuke
    460 m
  • Okawa River
    460 m
  • Japan Mint
    470 m
  • Hojuin Temple
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests staying at this property are allowed to use fitness club, gym, pool, and sauna at an additional charge. Please contact the property directly for further information.

    Guests under 20 years old are not allowed to use fitness club, gym, pool, and sauna.

    Fitness center is closed every third Tuesday of the month due to the maintenance.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    effective from January, 2017
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY10,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
    effective from June 1,2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center1 km
  • Travel time to airport (minutes)55

Extras

  • Breakfast charge (unless included in room price)3300 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors24
  • Number of restaurants7
  • Number of rooms 378
  • Room voltage100
  • Year property opened1996
  • Most recent renovation2007

Parking

  • Daily parking fee2000 JPY

Reviews of Imperial Hotel Osaka from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.5
Facilities9.0
Location8.1
Room comfort and quality9.4
Service9.5
Value for money9.0
High score for Osaka
Rating
9+ Exceptional (318)
8-9 Excellent (118)
7-8 Very Good (47)
6-7 Good (16)
<6 Below Expectation (15)
Time of the year
Mar - May (142)
Jun - Aug (133)
Sep - Nov (104)
Dec - Feb (135)
All guests (1,052)
All room types
All languages

Show reviews that mention 

Showing 514 verified guest comments
12345
9.3
Exceptional
Ralph from Germany
Business traveler
Superior River View Double Room - Non-Smoking
Stayed 1 night in July 2011

Great business hotel with impeccable service”

Great service and luxurious rooms - plus stunning river views.

I stayed for one night only (business function), but still found this hotel experience remarkable. From the truly 'imperial' lobby to the very nicely furnished hotel rooms and the impeccable service: the Imperial Hotel Osaka lives up to it's grand name. Hotel rooms can be quite small in Japan (even in luxury hotels), but the Imperial Hotel does not only offer very spacious rooms but also extremely good-sized bathrooms. The decor is somewhat more on the 'plush' side (it's the Imperial Hotel, right!), but the rooms do offer all necessary technical gizmos at top notch standard (flat screen tv/dvd system, broadband internet connection, room control panel on the night stands and high tech reading lights). The beds are comfortable and the rooms are very clean. Try to stay in a room with river view: if you are on a higher floor, the view on the river is simply breathtaking. I also got to experience the lower lobby restaurant as well as in house catering services in one of the ball rooms overlooking the river. The food and service were impeccable. Due to an early flight out of Kansai airport, I had to order in room breakfast service (comes at a price!). The food came exactly the minute I had ordered it, and was of very high quality. Another plus is the friendliness of the staff (they go out of the way to explain the hotel room features to you, give recommendations for good restaurants and all are simply a delight to encounter. Imperial Hotel Osaka makes you feel welcome from check-in time to check-out. The only slight downside is the location of the Imperial Hotel: it is quite far from the center of the city, and connections to the Kansai airport are a bit tricky (you need to take a taxi to the central Osaka bus terminal, then take an airport bus for reaching the airport, which took me around 90 minutes in total). For a business stay, the Imperial Hotel is a delight to stay in and definitively one of the friendliest hotels I have encountered in Japan. If you like to

Reviewed July 26, 2011

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9.6
Exceptional
rashdi from Philippines
Couple
Stayed 3 nights in March 2016

Fantastic Hotel! ”

We had a great time at Imperial Hotel Osaka. The accommodation is definitely 5-star with all the amenities. Location is not in the tourist area of the city, but it is in a serene and beautiful location right beside the river. One can very easily go to all the important places within the city, as the shuttle bus to Osaka station (where one can connect to all the places within and outside the city) leaves and returns every 10 minutes, the whole day until 9pm. The nearest subway station is also just 15mins walk from the hotel. The hotel staff are very polite and accommodating, and speaks English very well. The various hotel restaurants are well appointed and serve different kinds of food, although a bit pricey as expected of all 5-star hotels. There are some food outlets nearby for those who wish to eat outside, as well as 7-11 and Lawson groceries open 24 hours just right beside and across the hotel. All in all, we had a nice stay at Imperial Hotel and really enjoyed our vacation. We will definitely choose this hotel when we go back to Osaka.

Reviewed March 18, 2016

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9.2
Exceptional
Weijun from China
Couple
Standard Double Non-Smoking
Stayed 2 nights in August 2016

Amazing hotel, strongly recommended ”

I spent two nights in Osaka in Imperial Hotel Osaka. It was an absolutely amazing. For pros. First of all, the guest room is considerably large in Japan. And still big enough comparing worldwide. This is important for me. And the staff surprised me when I checked in. Even In many high rated hotels, they consider cleaning staff is merely who keeps everything clean and tidy. But here, in this hotel, every cleaning staff is properly dressed up (even better than receptions in some hotels) and amazingly well-mannered. If I could put all this in a single word, that word in my mind would be "flawless". For cons, it is a little bit of away form the center of city for Osaka. And the price might be a little bit of high (but it would be reasonable due to the "flawless" I mentioned above).

Reviewed April 12, 2017

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10.0
Exceptional
Shigeo from Japan
Couple
Regular Floor Standard Room
Stayed 1 night in July 2019

Amazing Grace ! ! ! ”

Many thanks for all staffs of the Imperial Hotel with the great treatments. First of all , Front made my room upgrade to the imperial floor with no fee. That was so comfortable with the great view. Next , Bell boys were so kind and did the great jobs for us. And Buses were so convenient from Osaka station. They are so polite and tender. We could satisfied with Osaka city due to The Imperial Hotel staffs. I’m looking forward to the next stay. Have a great day and deal. See you next in December. Indeed , Imperial Hotel is the Hotel of the Hotel. You can stay with no regrets. Yes , Sure ! ! ! ( ◠‿◠ )

Reviewed July 22, 2019

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10.0
Exceptional
Shigeo from Japan
Solo traveler
Superior River View Double Room - Smoking
Stayed 2 nights in December 2018

Great Hospitality ”

Many thanks for all staff of the Imperial Hotel Osaka. It has a good location to go to the center of the City. And from the Hotel , It has a great view near the river. Staffs are so polite and very tender for the Guests. I will make a choice and stay Imperial Hotel Osaka at the next tour. See you next at the counter. Have a great deal and job , The Imperial Hotel Osaka ! ! ! ( ◠‿◠ )(╹◡╹)( ◠‿◠ )

Reviewed December 19, 2018

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10.0
Exceptional
James
Solo traveler
Stayed 2 nights in November 2017

5 stars is not enough!”

I was absolutely amazed by the standards of Hotel imperial. I suspect I got an upgrade as I was on the highest floor in special 'imperial floors' room and it was of a standard of luxury you will not often find. Too much to list in one review but evening turn down service, enormous beautiful bathroom and room. and the staff service is very high end service. The second you look a bit lost someone will appear as if from nowhere to assist. Could not recommend more highly and I would only stay here on future trips to Osaka. Even if it's a bit above your budget I suggest spending a bit more for the experience.

Reviewed December 02, 2017

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9.2
Exceptional
Christine from Philippines
Family with teens
Superior River View Twin Room - Non-Smoking
Stayed 3 nights in April 2016

Fantastic!”

We really enjoyed our stay in Imperial Hotel Osaka. Will definitely come back again. PROS- large clean room, good view (choose the riverside room), comfortable beds, free water bottles daily, staff are polite and fluent in english, free shuttle to JR osaka station, 7-10min walk from sakuranomiya station, abundant power outlets, near convenience stores CONS- the area is dull at night, but if you want a quiet and relaxing atmosphere after your tour, i guess its not a disadvantage at all

Reviewed April 28, 2016

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9.6
Exceptional
Kimberly from Philippines
Family with teens
Superior River View Twin Room - Non-Smoking
Stayed 3 nights in December 2016

One of the best hotels I've ever stayed at”

My family LOVED this hotel! Very clean, very comfy, and the service was extremely efficient. Ideal place to stay at if you want to take a train to Universal Studios Japan and Kyoto because it is only about 7 minutes away from a JR station. You need to ride a JR train to get to those two places. Only issue with this hotel is that it is quite far from the shopping area (Dotonbori) and the food market (Kurumon Ichiba) but that was not a big problem. If ever we return to Osaka, we will surely stay at the Imperial Hotel Osaka again.

Reviewed January 03, 2017

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8.8
Excellent
Laurence from Ireland
Couple
Standard Double Smoking
Stayed 2 nights in March 2017

Beautiful and welcoming hotel and staff. ”

After spending some time in Tokyo and then Kyoto, we were already a bit exhausted arriving to Osaka. The imperial hotel was like a saviour for us - it was so tranquil and relaxing, and it was just the kind of luxury we needed after quite a few hectic days. The staff were lovely without be my annoying, the mood was premium without being pretentious or obnoxious. I found the bars to be a little ridiculously priced (1300 yen for a coffee when half that price with still be expensive enough to retain the premium feel) but then I'm someone who never understands why a premium hotel needs to charge extortionate prices for basic items like that - there's a cap to what I'm prepared to pay for something that costs 3.50 in Starbucks. Other than that, it was a really lovely experience.

Reviewed March 26, 2017

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9.6
Exceptional
Chervon from Malaysia
Couple
Superior Double
Stayed 1 night in January 2018

Quality room but very poor breakfast ”

We like the room. The room is spacious and the toilet is huge. The water from the shower is very very strong. Best. The staff are very friendly. We stayed in few hotels during this trip, we have to say that their staff are the best. We arrived quite early and were not allowed to check in yet which is their practice. We asked if we can use the shower at the swimming pool to refresh ourselves while waiting to get our room in few hours time. To our surprise, we were informed that we have to pay for the use of the toilet at the swimming pool area it’s for their club members. Just a note to those who wish to swim in their Swimming pool, you have to pay. Apparently this is common in japan. Breakfast- we were very very disappointed with their breakfast for a 5 stars hotel. It was the worst among all the hotels we stayed during our trip this time. The quality of the food is bad and lack of varieties. If u have to pay a lot for the breakfast, my suggestion is to eat out. Not worth the price. There is nothing much nearby the hotel. U can walk to the castle which takes about 30 mins walk. U can see nice river n nice view behind the hotel. During sakura season, u can see many Sakura flowers along the river. The hotel provides shuttle bus to and from Osaka train station. It’s quite frequent. It takes about 15 to 20 mins to reach the hotel or Osaka train station. Conclusion, u get good room with nice view, but u have to take note of the location of the hotel which is not near the subway and in a quite area. To compensate for the location, the hotel provides high frequency of free shuttle bus.

Reviewed April 19, 2018

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10.0
Exceptional
Shigeo from Japan
Couple
Superior River View Double Room - Smoking
Stayed 2 nights in January 2020

Many TNX. Imperial Osaka ! ! ! ”

I always stay Imperial Osaka when I visit Kansai Region. Every time all staffs are kind and have a great skill on their own job. This time Hotel makes me upgrade by no fee. Soooooooo TNX , Imperial Osaka. Next will be February. I’m already looking forward to check in. Have a great deal , Imperial Osaka. See U next at the counter ! ! ! (╹◡╹)

Reviewed January 19, 2020

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10.0
Exceptional
Clara from United States
Solo traveler
Standard Twin Non-Smoking
Stayed 2 nights in April 2018

5 Stars Hands Down”

This hotel was top notch in every way, but most notably, the service. I had left my phone in a taxi in Kyoto prior to arriving at Imperial Hotel Osaka and Mr. Saka at the bell captain desk could not have been more helpful in making several calls to help me out (and I did get the phone back somehow)! Not only was this a beautiful and luxurious hotel, but the staff were just the nicest people. Thank you, Imperial Osaka!

Reviewed April 08, 2018

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9.6
Exceptional
Janice from Australia
Couple
Standard Twin Non-Smoking
Stayed 2 nights in January 2018

A home away from home”

This was our first visit to Japan and the Imperial hotel was a great welcome to Japan. Wonderful old fashioned service at check-in, turn down, front door, breakfast and restaurants. Enjoyed ambience of rooms - clean, soft and elegant decor in a timeless style. Amenities in bathroom were generous. Great view of city from our room especially the lights in the evening. Lovely cherry tree lined walks along the river bank. Would love to visit again in Spring. Shuttle bus leaves regularly to take you into Osaka Station where you are able to access the shopping district.

Reviewed January 24, 2018

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9.0
Exceptional
Joonyoung from South Korea
Business traveler
Standard Double Smoking
Stayed 4 nights in July 2015

Excellent stay all-around”

staff, service, the river view

I'm really happy to have the hotel be recomended by Agoda. The hotel was fantastic in every way and I will always remember the front desk team's excellence in service and friendliness. However, I wish the room didn't smell so smokey though it got better as I got used to it day by day. The view was amazing and I would always love to have that view every time I say at Imperial Hotel. It was a little out of thew away from my office in shin sai bashi, but I'd stay there again next time visit Osaka.

Reviewed August 02, 2015

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10.0
Exceptional
Shigeo from Japan
Couple
Superior River View Double Room - Smoking
Stayed 3 nights in December 2019

Many thanks for all services. ”

Hi , Imperial Osaka. Christmas had come also this year. I was looking forward to enjoy Imperial Osaka since last year. Yes , I could see the Christmas tree at the front of the entrance also this year. Everything was special. I will stay Imperial Osaka again. Thank you for all staffs. See you again at the front of the Hotel. Have a great day , everyone. (╹◡╹)

Reviewed December 26, 2019

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9.2
Exceptional
MING from Hong Kong SAR, China
Family with young children
Standard Double Non-Smoking
Stayed 5 nights in January 2017

Second stay at Imperial Hotel”

We stayed at this hotel 8 years ago, when we first visited Osaka and the hotel left us a really good impression.This time we travelled with a 4-year-old and again we were glad that we'd chosen this hotel. The staff was very helpful and polite. The room was spotless clean and comfortable. Although It wasn't located at the heart of Umeda, free shuttle bus left every 15 minutes to Osaka JR station, which was rather convenient. Love this hotel and look forward to our next stay!

Reviewed February 06, 2017

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10.0
Exceptional
Stephanie from United States
Family with teens
Stayed 2 nights in April 2018

Exceptional”

Our stay at the Imperial Hotel was absolutely wonderful. The staff is very friendly and helpful, and our room was spacious and luxurious. The hotel is located right on the river, so there’s a nice view. We will definitely be coming back if we return to Osaka. I highly recommend the Imperial Hotel!

Reviewed April 28, 2018

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9.6
Exceptional
Yi-Ting from Taiwan
Family with young children
Stayed 2 nights in September 2016

Excellent Experience”

The staff of Imperial Hotel Osaka were very friendly. The view from the room was fantastic. The shuttle bus was very convenient, so it would not be a major problem to travel around Osaka with public transportation. Thanks for the great experience.

Reviewed September 22, 2016

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10.0
Exceptional
mariesu from Philippines
Solo traveler
Stayed 7 nights in December 2016

Perfect place to stay”

Hotel imperial is a perfect location where there's a free shuttle going to osaka station. And from there you can ride subway going to any places. The hotel is big and clean. The staff are so friendly to the guests. There are restaurants near at the hotel and also mc donalds. So will enjoy your stay. 😊

Reviewed December 09, 2016

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9.0
Exceptional
Paul from United States
Couple
Stayed 2 nights in October 2011

Lives fully up to it's reputation”

Extremely service oriented, beautiful location

Elegance and service abound at the Imperial Hotel. Guests are truly made to feel like guests. There is nothing ordinary or 'every-day' about the hotel. Be prepared to pay premium prices at the many elegant restaurants in the hotel, including the breakfast buffet. But the concierge will also provide you with a list of nearby restaurants- there are many to choose from so there's no need to break the bank eating. There's lots of shopping nearby for deli or picnic food.

Reviewed October 30, 2011

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