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Imperial Hotel Osaka
Imperial Hotel Osaka
Imperial Hotel Osaka
Imperial Hotel Osaka
Imperial Hotel Osaka
Imperial Hotel Osaka
Imperial Hotel Osaka

Removed from saved list

9

Exceptional

2,115 reviews

2,115 reviews

View18
Housekeeping17
Breakfast1
See map

8.2

Excellent

Location rating score

Excellent location - 870 meters from city center
Excellent for walking
Parking
Available
Walkable places
OAP (Osaka Amenity Park)

130 m

Tanjin Matsuri Hono Fireworks

230 m

Kemasakuranomiya Park

300 m

Sempukan

390 m

Genpachi Bridge

400 m

Popular landmarks
Osaka Castle Park

1.7 km

Osaka Castle

1.7 km

Kuchu Teien Observatory

2.7 km

Minami (Namba)

2.9 km

Shinsaibashi-Suji Shopping Street

3.9 km

Closest landmarks
Japan Mint

470 m

Hojuin Temple

470 m

Sakura Nomiya Bridge

490 m

KF - Park

500 m

Mint Museum

510 m

Imperial Hotel Osaka

1-8-50 Tenmabashi Kita-ku, Umeda, Osaka, Japan, 530-0042 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Umeda part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

470 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

Luggage storage

This property is in high demand!

10 travelers have booked today.

Value for money9.0
Distance to city center1 km
Location rating8.2
Nearest airportOsaka International Airport (ITM)
Distance to airport12.1 km

Rooms available at Imperial Hotel Osaka

Exceptional
Room comfort & quality

9.4

Superior River View Double Room - Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Superior River View Twin Room - Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Superior River View Twin Room - Smoking
...
  • Room size: 40 m²/431 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Imperial Floor Deluxe Twin Room - Non-Smoking, Lounge Access Included
...
  • Room size: 40 m²/431 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Superior River View Double Room - Smoking
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 king bed
Enter dates to see prices
River View Park Suite with Double Bed - Non-Smoking, Lounge Access Included
...
  • Room size: 100 m²/1076 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Imperial Floor Deluxe Triple Room - Non-Smoking, Lounge Access Included
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
2 Connecting Twin Rooms for 4 People - Non-Smoking
...
  • Room size: 92 m²/990 ft²
  • River view
  • 4 single beds
Enter dates to see prices
2 Connecting Twin Rooms for 5 People - Non-Smoking
...
  • Room size: 92 m²/990 ft²
  • River view
  • 5 single beds
Enter dates to see prices
Superior River View Triple Room - Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Imperial Hotel Osaka?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Imperial Hotel Osaka?

A stay at Imperial Hotel Osaka also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Imperial Hotel Osaka has a car park right on site for maximum convenience. Parking is available for a fee of 2000 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Imperial Hotel Osaka?

Start your mornings right, with the continental and buffet breakfast options offered at Imperial Hotel Osaka. Adults can enjoy breakfast offered with an additional charge of 4700 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Imperial Hotel Osaka?

Imperial Hotel Osaka features on-site restaurants for your dining convenience.

What is the smoking policy at Imperial Hotel Osaka?

Imperial Hotel Osaka does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Imperial Hotel Osaka?

The closest train, metro, or bus station to Imperial Hotel Osaka is Osaka Tenmangu Train Station, 680 m away.

What restaurants are nearby Imperial Hotel Osaka?

Restaurants including Jasmine Garden, Rainbow Lounge and Flying Tomato Cafe are popular in Imperial Hotel Osaka’s neighborhood which is known as Umeda.

What popular shopping places are close to Imperial Hotel Osaka?

Shopping options in Imperial Hotel Osaka’s Umeda neighborhood include Hep Five Ferris Wheel, Grand Front Osaka and OSAKA STATION CITY.

What are popular attractions near Imperial Hotel Osaka?

Imperial Hotel Osaka’s location in the Umeda neighborhood makes it close to famous attractions including Kuchu Teien Observatory, Umeda Sky Building and Mint Museum.

What popular beaches are close to Imperial Hotel Osaka?

Imperial Hotel Osaka’s Umeda neighborhood also includes Nakanoshima Rose Garden.

What popular natural sightseeing spots are close to Imperial Hotel Osaka?

Imperial Hotel Osaka’s nearby natural sights include Zoheikyoku Sakura no Torinuke and Ogimachi Park located in the same Umeda area.

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See map

Explore the neighborhood

What people love about Imperial Hotel Osaka

  • 9.6

    Exceptional
    Staff 

    "The staff was very helpful and polite."

    German

    |

    January 31, 2022

  • 10

    Exceptional
    Staff 

    "Great Hospitality."

    Shigeo

    |

    December 24, 2021

  • 10

    Exceptional
    Cleanliness

    "Big and clean room."

    Barry

    |

    October 24, 2020

Property ranking|Compared to 3,243 Osaka properties
See all rankings
Service score
9.5/10
Cleanliness score
9.5/10
Room comfort score
9.4/10
Room size
51 sqm.
Better than
99
%
of Osaka properties
Better than
99
%
of Osaka properties
Better than
99
%
of Osaka properties
Bigger than
98
%
of Osaka properties
Overall rating:

9

Exceptional
2,115 reviews
Cleanliness
9.5
Facilities
9.0
Location
8.2
Read all reviews >
What travelers say they love:
My room had a nice view of the city.
Ashish from United States
Family with young children
More about Imperial Hotel Osaka

More about Imperial Hotel Osaka

Imperial Hotel Osaka

Take advantage of the many attractions Osaka has to offer with a stay at Imperial Hotel Osaka. Go beyond the touristy and get deeper into the offerings of Osaka with a stay at Imperial Hotel Osaka, located merely 3.9 km from Dotonbori.
Imperial Hotel Osaka provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Osaka. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Imperial Hotel Osaka. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Imperial Hotel Osaka include special design features like a separate living room. In-room entertainment such as daily newspaper and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Imperial Hotel Osaka. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Imperial Hotel Osaka lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have fun without traveling far, by taking advantage of the mini golf course, tennis court, golf course on site and squash court at Imperial Hotel Osaka. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Imperial Hotel Osaka provides an excellent base for exploring the sights of Osaka in-depth. One of the city's most iconic and famous buildings is Osaka Castle, located 1.7 km away.


Reasons to stay here

This hotel scores higher than 98% of the city's accommodations for cleanliness.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Osaka.
This accommodation is highly rated for its staff and service, beating 98% of competition within the city.

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Amenities and facilities
Excellent
Facilities

9

Most talked about facilities

Housekeeping

15 mentions

View

10 mentions

Swimming Pool

5 mentions

Food & Dining

4 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Mini golf course
  • Pool with view
  • Sauna
  • Spa
  • Squash court
  • Steamroom
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathtub
  • Daily newspaper
  • Free bottled water
  • Hair dryer
  • Towels
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Les Saison(French Cuisine)

  • Cuisine: French
  • Menu: Buffet

Kamon (Open Grill Specialties)

  • Cuisine: Steakhouse
  • Menu: Buffet

Jasmine Garden(Chinese Cuisine)

  • Cuisine: Chinese
  • Menu: Buffet

Kyubey(Sushi)

  • Cuisine: Sushi
  • Menu: Buffet

Osaka Nadaman(Japanese Cuisine)

  • Cuisine: Japanese
  • Menu: Buffet

Cafe Couvert(All Day Dining)

  • Cuisine: European
  • Menu: Buffet, A-la-carte

The Park(Buffet & Lounge)

  • Cuisine: European
  • Menu: Buffet, A-la-carte
Location
1-8-50 Tenmabashi Kita-ku, Umeda, Osaka, Japan, 530-0042
Excellent
Location

8.2

Airports

  • Osaka International Airport (ITM)
    12.1 km 22 min drive
  • Kobe Airport (UKB)
    27.5 km 49 min drive

Public transportation

  • Sakuranomiya Station
    450 m 7 min walk
  • Osaka Tenmangu Train Station
    680 m

Hospital or clinic

  • Higuchi Yakkyoku
    1.6 km

Shopping

  • Shinsekai Ichiba
    5.5 km

Convenience store

  • 7 Eleven
    230 m 1 min drive

Cash withdrawal

  • ATM
    350 m 5 min walk
What's nearby

Popular landmarks

  • Osaka Castle Park
    1.7 km
  • Osaka Castle
    1.7 km
  • Kuchu Teien Observatory
    2.7 km
  • Minami (Namba)
    2.9 km
  • Shinsaibashi-Suji Shopping Street
    3.9 km
  • Dotonbori
    3.9 km
  • Kuromon Market
    4.2 km
  • Tsutenkaku
    5.5 km
  • Universal Studios Japan
    8.9 km
  • Osaka Aquarium Kaiyukan
    9.8 km

Nearby landmarks

  • OAP (Osaka Amenity Park)
    130 m
  • Tanjin Matsuri Hono Fireworks
    230 m
  • Kemasakuranomiya Park
    300 m
  • Sempukan
    390 m
  • Genpachi Bridge
    400 m
  • Sakuranomiya Station
    450 m
  • Zoheikyoku Sakura no Torinuke
    460 m
  • Okawa River
    460 m
  • Japan Mint
    470 m
  • Hojuin Temple
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests staying at this property are allowed to use fitness club, gym, pool, and sauna at an additional charge. Please contact the property directly for further information.

    Guests under 20 years old are not allowed to use fitness club, gym, pool, and sauna.

    Fitness center is closed every third Tuesday of the month due to the maintenance.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    effective from January, 2017
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY10,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
    effective from June 1,2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center1 km
  • Travel time to airport (minutes)55

Extras

  • Breakfast charge (unless included in room price)4700 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors24
  • Number of restaurants7
  • Number of rooms 378
  • Room voltage100
  • Year property opened1996
  • Most recent renovation2007

Parking

  • Daily parking fee2000 JPY

Reviews of Imperial Hotel Osaka from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.5
Facilities9.0
Location8.2
Room comfort and quality9.4
Service9.5
Value for money9.0
High score for Osaka
Rating
9+ Exceptional (322)
8-9 Excellent (118)
7-8 Very Good (48)
6-7 Good (16)
<6 Below Expectation (15)
Time of the year
Mar - May (142)
Jun - Aug (136)
Sep - Nov (106)
Dec - Feb (135)
All guests (1,062)
All room types
All languages

Show reviews that mention 

Showing 519 verified guest comments
12345
10.0
Exceptional
Shigeo from Japan
Couple
Regular Floor Standard Room
Stayed 1 night in July 2019

Amazing Grace ! ! ! ”

Many thanks for all staffs of the Imperial Hotel with the great treatments. First of all , Front made my room upgrade to the imperial floor with no fee. That was so comfortable with the great view. Next , Bell boys were so kind and did the great jobs for us. And Buses were so convenient from Osaka station. They are so polite and tender. We could satisfied with Osaka city due to The Imperial Hotel staffs. I’m looking forward to the next stay. Have a great day and deal. See you next in December. Indeed , Imperial Hotel is the Hotel of the Hotel. You can stay with no regrets. Yes , Sure ! ! ! ( ◠‿◠ )

Reviewed July 22, 2019

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10.0
Exceptional
Shigeo from Japan
Couple
Superior River View Double Room - Smoking
Stayed 2 nights in January 2020

Many TNX. Imperial Osaka ! ! ! ”

I always stay Imperial Osaka when I visit Kansai Region. Every time all staffs are kind and have a great skill on their own job. This time Hotel makes me upgrade by no fee. Soooooooo TNX , Imperial Osaka. Next will be February. I’m already looking forward to check in. Have a great deal , Imperial Osaka. See U next at the counter ! ! ! (╹◡╹)

Reviewed January 19, 2020

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10.0
Exceptional
Shigeo from Japan
Couple
Superior River View Double Room - Smoking
Stayed 3 nights in December 2019

Many thanks for all services. ”

Hi , Imperial Osaka. Christmas had come also this year. I was looking forward to enjoy Imperial Osaka since last year. Yes , I could see the Christmas tree at the front of the entrance also this year. Everything was special. I will stay Imperial Osaka again. Thank you for all staffs. See you again at the front of the Hotel. Have a great day , everyone. (╹◡╹)

Reviewed December 26, 2019

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10.0
Exceptional
Christina from Philippines
Business traveler
Superior River View Double Room - Smoking
Stayed 1 night in May 2019

Imperial Hotel is One of the Great Hotel in OSAKA.”

Best time to stay Specially in Sakura or Cherry Blossom, Fall with beautiful leaves etc. The hotel itself is very beautiful, lots of restaurant and the Grill restaurant is the Best. Surely, we will coming back to this hotel.

Reviewed May 21, 2019

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10.0
Exceptional
Shigeo from Japan
Couple
Superior River View Twin Room - Smoking
Stayed 2 nights in December 2021

Many thanks in my stay. ”

Many thanks , all staffs of the Imperial Hotel Osaka. I could enjoy my refresh vacations. It is the flagship of Japanese Hotels. Great Hospitality. I am looking forward to the next stay. Have a great deal , Imperial Osaka. TNX. (o^^o)

Reviewed December 24, 2021

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10.0
Exceptional
Jie from China
Couple
Stayed 1 night in January 2020

Wonderful”

May the best hotel in Osaka. Splendid Building,Nice staff,spacious room.With a shuttle bus to Osaka station every ten minutes.Everything is wonderful.

Reviewed January 06, 2020

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10.0
Exceptional
Alexandra from United States
Group
Superior Twin - Non-Smoking
Stayed 1 night in September 2019

10/10”

The staff was incredible and the rooms were luxurious! Being able to relax in such a fantastic room after being outside in the hot summer was a blessing!

Reviewed May 20, 2020

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10.0
Exceptional
Barry from Singapore
Family with young children
Stayed 6 nights in December 2019

Awesome”

Big and clean room. Quaint neighbourhood. Walking distance to train station.

Reviewed October 24, 2020

See room deals

9.6
Exceptional
Samuel from United Kingdom
Couple
Stayed 1 night in January 2020

Great service and a beautiful hotel”

Everybody has been extremely attentive to providing impeccable service. Although a bit dated the hotel is warm and welcoming. Breakfast for 3,000¥ per person was slightly on the expensive side, but enjoyable. An additional plus is the shuttle service connecting with JR Station Osaka.

Reviewed January 08, 2020

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9.6
Exceptional
Hon from Singapore
Business traveler
Standard Double Non-Smoking
Stayed 2 nights in February 2020

Spacious Room with Attentive Staff”

The hotel is excellent with spacious and clean rooms with ample amenities. Staffs are helpful and courteous. Highly recommended !!!

Reviewed February 28, 2020

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9.6
Exceptional
Christian from Switzerland
Family with young children
Imperial Floor Deluxe Twin Room - Non-Smoking, Lounge Access Included
Stayed 2 nights in October 2019

Fantastic hotel”

This hotel reflects Japanese hospitality at its best. Just felt completely comfortable during my whole stay

Reviewed October 16, 2019

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9.6
Exceptional
German from Japan
Couple
Superior River View Double Room - Non-Smoking
Stayed 1 night in January 2022

Nice service”

The staff was very helpful and polite. The location is off the beat and if you are looking for a ''quiet'' place in Osaka, this is IT!

Reviewed January 31, 2022

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9.6
Exceptional
Ashish from United States
Family with young children
Standard Twin Smoking
Stayed 4 nights in November 2017

Lovely room ..great service”

My room had a nice view of the city. There was nothing bad about this hotel.

Reviewed June 11, 2019

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9.6
Exceptional
Tai
Family with young children
Standard Twin Smoking
Stayed 3 nights in August 2019

Very good”

It should be better if shuttle bus operation time extend to 10pm

Reviewed August 19, 2019

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9.2
Exceptional
MARI from Japan
Couple
Imperial Floor Deluxe Twin Room - Non-Smoking, Lounge Access Included
Stayed 1 night in December 2019

I use this hotel on his birthday”

Thank you for wonderful service! The cake was very good! We wanna come back soon, Thank you!!!

Reviewed December 17, 2019

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9.2
Exceptional
michael from Switzerland
Couple
Stayed 2 nights in December 2019

In Style ”

Big rooms, very friendly, all good. Breakfast for 5 star quite disappointing in terms of choice and quality. Shuttle service to Osaka station very convenient!

Reviewed December 31, 2019

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6.4
Good
Nicholas from Singapore
Couple
Stayed 2 nights in February 2019

Lovely hotel, but very expensive facilities”

We were lucky enough to be upgraded to an Imperial Floor Superior and enjoyed the stay. However it was marred by being offered a coupon at checkin for 5500 Yen Coctails and Chocolates for the special price of 4000 Yen in their Rainbow Lounge Bar. When we went to the bar, we were only offered a limited selection from the bar menu that were less that 1700 yen each and a plate with 4 very small chocolates, two of which looked like the same complimentary chocolates left in our room. This meant the chocolates should have been over 2000 Yen without the coupon! We felt conned and as such I would not go back because of this.

Reviewed February 21, 2019

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4.0
Cheng from Singapore
Couple
Regular Floor Superior Room
Stayed 2 nights in January 2020

Acceptable”

I had bad experience with this hotel. Just be careful when you are using your Creditcard to pay for the hotel deposit during check in time. Instead of 10,000 yen, a100,000yen was debited from my Amex Card.

Reviewed February 10, 2020

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9.3
Exceptional
Ralph from Germany
Business traveler
Superior River View Double Room - Non-Smoking
Stayed 1 night in July 2011

Great business hotel with impeccable service”

Great service and luxurious rooms - plus stunning river views.

I stayed for one night only (business function), but still found this hotel experience remarkable. From the truly 'imperial' lobby to the very nicely furnished hotel rooms and the impeccable service: the Imperial Hotel Osaka lives up to it's grand name. Hotel rooms can be quite small in Japan (even in luxury hotels), but the Imperial Hotel does not only offer very spacious rooms but also extremely good-sized bathrooms. The decor is somewhat more on the 'plush' side (it's the Imperial Hotel, right!), but the rooms do offer all necessary technical gizmos at top notch standard (flat screen tv/dvd system, broadband internet connection, room control panel on the night stands and high tech reading lights). The beds are comfortable and the rooms are very clean. Try to stay in a room with river view: if you are on a higher floor, the view on the river is simply breathtaking. I also got to experience the lower lobby restaurant as well as in house catering services in one of the ball rooms overlooking the river. The food and service were impeccable. Due to an early flight out of Kansai airport, I had to order in room breakfast service (comes at a price!). The food came exactly the minute I had ordered it, and was of very high quality. Another plus is the friendliness of the staff (they go out of the way to explain the hotel room features to you, give recommendations for good restaurants and all are simply a delight to encounter. Imperial Hotel Osaka makes you feel welcome from check-in time to check-out. The only slight downside is the location of the Imperial Hotel: it is quite far from the center of the city, and connections to the Kansai airport are a bit tricky (you need to take a taxi to the central Osaka bus terminal, then take an airport bus for reaching the airport, which took me around 90 minutes in total). For a business stay, the Imperial Hotel is a delight to stay in and definitively one of the friendliest hotels I have encountered in Japan. If you like to

Reviewed July 26, 2011

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9.6
Exceptional
rashdi from Philippines
Couple
Stayed 3 nights in March 2016

Fantastic Hotel! ”

We had a great time at Imperial Hotel Osaka. The accommodation is definitely 5-star with all the amenities. Location is not in the tourist area of the city, but it is in a serene and beautiful location right beside the river. One can very easily go to all the important places within the city, as the shuttle bus to Osaka station (where one can connect to all the places within and outside the city) leaves and returns every 10 minutes, the whole day until 9pm. The nearest subway station is also just 15mins walk from the hotel. The hotel staff are very polite and accommodating, and speaks English very well. The various hotel restaurants are well appointed and serve different kinds of food, although a bit pricey as expected of all 5-star hotels. There are some food outlets nearby for those who wish to eat outside, as well as 7-11 and Lawson groceries open 24 hours just right beside and across the hotel. All in all, we had a nice stay at Imperial Hotel and really enjoyed our vacation. We will definitely choose this hotel when we go back to Osaka.

Reviewed March 18, 2016

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