Great location, great staff”

Hotel Nikko Osaka has been helpful even before we have arrived– from confirming our booking and our payment to guiding us through the streets of Shinsaibashi when we got lost trying to find the hotel. The staff greeted us warmly and promptly helped us with our luggage. They also immediately informed us of the shuttle service they offer going to Kansai Airport so we can avail our seats while they were available. The receptionist was also very calm when earthquake hit Osaka during our stay. They also gave us a step-by-step guide going to USJ, making our trip to the park a breeze. The location is excellent with shops and restaurants just across the street. Basement 2 of the hotel leads straight to Shinsaibashi station, more stores, and a shopping center! My only complaint was an incident when we found a piece of chip in our room that did not belong to us. But that was just a minor flaw in our otherwise excellent stay. I would definitely recommend Hotel Nikko to anyone visiting Osaka!

Nice locations and very good in-room services.”

My room is locate at 25th floor and its scenery is superb. The location of hotel nikko is very good too, due to there is Shinsaibashi subway station under the hotel. I used subway from the airport and the others city back to hotel very convenience. The hotel nikko osaka also very close tothe Shinsaibashi walking street and 3 building of Daimaru the well known departmentstore of Japan locate opporsite of the hotel. I walked to Dotonbori (glico building) a landmark of Osaka everyday by walking along Shinsaibashi walking street, its very lifely and i love it. The nearby hotel also have many restaurants and 7-11 and Family Mart very close to hotel too. Lovely hotel i have stayed here in Osaka.

Excellent Staff Saved The Day With My Medical Emergency”

My wife and I were enjoying our planned 8 night stay at the Hotel Nikko Osaka when I experienced a medical emergency that required an ambulance ride to the local hospital. My wife (who doesn't speak any Japanese) was tasked with then having to look after her now injured husband while having to make arrangements for an earlier than expected departure from Osaka to return home, per the recommendation of the emergency room doctors. Fortunately, the concierge staff at the Hotel Nikko Osaka saved the day and were able to assist in re-booking our return flight home and arranging for special transportation to the Kansai Airport. We truly appreciate the concierge staff going above and beyond the call to help us during our time of need. Highest recommendations regarding the Hotel Nikko Osaka.

Hotel NICE-kko!”

Hotel Nikko - Osaka is a hotel I would highly recommend for anyone wanting a place to stay in Osaka. The location of the hotel is superb, given the fact that one can easily walk to various attraction sites such as Dotonbori, Shinsaibashi, Namba, the Kuromon Market and America Mura The ambiance of the hotel is simple and elegant making it a breather for anyone who is wary from travelling. With regards to the staff, I would have to say that they were amazing. Given the fact that English is a language most Japanese struggle with, the staff did their very best in making sure they understood you and you understood them.Special mention to Kubo in the Front desk for making sure we felt at home. Also, the Serena restaurant staff is worth mentioning for their unwavering hospitality and courtesy, not to mention their talent in making sumptuous culinary dishes. Overall, A rating of A+.

Nice and easy access”

I've been stayed in hotel Nikko osaka this week for 4 nights stay. Its at a good location that connect with one of the exit of the subway station. You can also use subway to reach the shopping and eating area. They are just at the back of the opposite street of hotel! For staff, they are helpful and nice. All speak fluent English, there are no problem for communication. However, I sent email to enquire before my stay. They replied in a fast speed but unable to get my answer in one replied email, so I spent few days email communication with the staff to arrange something for my stay eventually. I think room size is stable, because Japanese hotels are well known as small room, so I felt surprise when I entered the my room and its bigger than I expected! If you are like me going to manywhere and return hotel for only showering and resting, it's totally enough to have a pleasant stay. Lastly, I would say I will stay in Namba next time, as you need to change so many different railway to go to the district out of Osaka, such as Nara, Kyoto. Actually those station are connected with Namba subway station. However,walking from Shinsaibashi to Namba takes you only 10 mins. Overall, it's a good choice to stay in Nikko osaka!

amazing location, great food”

the hotel nikko in osaka is a favorite when my family travels to osaka. located at the heart of osaka's namba-shinsaibashi district, the hotel is close to a variety of shops, ranging from the apple store to daimaru department store, to the famous shinsaibashi pedestrian shopping street. the hotel is also very accessible for people wanting to travel outside the namba area, as the midosuji subway line crosses through the hotel's basement. the rooms are a bit old, but comfy enough to stay in after a day/night out on the town.

Great location! Spacious room at great value!”

we booked our room only 2 weeks before our arrival and we got a very good rate. the room was very clean and spacious, when you compare to other mini room across osaka. i got a room on high floor and could take a look at the skyline of osaka city every day and night which was amazing. hotel services were very professional. hotel location was unbeatable which was right at the shopping area of shinsaibashi with subway underneath the hotel connected to daimaru department store! you can't find any hotel more convenient than nikko hotel in osaka city!

Hotel Nikko made our second visit to Osaka even more memorable”

Hotel Nikko Osaka location is unbeatable. It is located on Sinshaibashi Dori ,just few minutes from the shopping arcade and Dotonbori. We never got tired of walking through these areas every day and night. We were there end November and early December. The view of the autumn leaves of the gingko trees from the breakfast area was breathtaking. The breakfast selection was fantastic.The breakfast omelette the best we ever had! The hotel staff was genuinely warm and very attentive. Our room was spotless every time we returned from our day trip. The airport shuttle made our trip to the airport fuss free and comfortable. Thank you Hotel Nikko for making our second trip to Osaka filled with warm wonderful memories and making it one of our best memories of 2016!

OMG, best holiday ever”

Fantastic. Most likely will stay in Nikko Hotel (Tokyo) when i next visit Tokyo. Great location for shopping and dinning. Great location as it links you to the sub-way and railway. Get the Osaka Pass from the hotel. It allows you unlimited travel on rail and sub-way. We visited Kobe, Kyoto and Nara using the Osaka Pass. No need to worry if you are on the wrong train or sub-way, just slot in the card and you can continue your way. English is spoken in the hotel but not widely spoken elsewhere. However you can ask the hotel staff to write in Japanese the place you intend to visit. Show the people and they will most likely point or draw for you how to get there. Shopping no issue. Just take along a calculator and you can proceed to negotiate price. However most prices are not negotiable especially in shops. Shops willing to deduct the 8% consumpution tax. This save you the pain to seek refund. Check with them first. Enjoy your trip. Cheers. Christine Tan Room 2906.

best location, wonderful stay ”

I don't stay at a hotel for a hotel. it is a safe place to sleep and store luggage. but the Nikko was a great calm in the frenetic storm of shopping, eating and people that is the shinsaibashi area. it is a beautiful quiet clean room with all the amenities. comfortable and a lovely oasis. it is central to everything and being just above a subway station makes getting around so easy. the staff are so accommodating- as everyone seems to be in Japan. I love the Nikko Osaka.

Great Hotel With Wonderful Service”

Nikko Hotel is conveniently located at the heart of Osaka in the Shinsaibashi area, directly opposite to the Daimaru Department Store and the Shinsaibashi Shopping Arcade. It is about 10 minutes walk to the center of Shinsaibashi, where the Osaka nights never sleep. The rooms are clean and slightly bigger than normal Japanese petit standard. The service is excellent and friendly as usual, same as any Nikko hotel that you would expect. Overall, this is an excellent choice if you want to be in close proximity with the shopping and dining area in Osaka, and in particularly the night life of Osaka.

Best location come with best shopping”

nikko osaka is located in the heart of shinsaibashi where it connect you to the subway station (just down the hotel) and to the most popular shopping area street in osaka. from fresh japanese sashimi, cookies, cakes and wahyu beef you can easily find and enjoy the foods. the subway not only can connect you the the kansai airport but to their nearest city from osaka, like kobe & kyoto

Great stay”

We had a great stay at Hotel Nikko Osaka. Perfect location, very near shopping areas and malls so we were able to do that at a leisurely pace. The breakfast selection was also pretty good. With Daimaru across the hotel and a Family Mart behind the building and Shinsaibashi Stn right below, access to things are very convenient! HNO was the ideal base for exploring Osaka.

A comfortable stay with an awesome city view.”

This hotel is bigger than the previous hotel we stayed in when we visited Osaka. Personally, I feel that it is more conveniently located. Getting to the hotel from the airport was easier than the previous hotel too! We paid for a bus that drops us off in front of Nanba station and we only needed to take one stop to Shinsabashi where this hotel is located. From there, just follow the signs and you will get to some escalators that lead you up to the hotel's lobby. The hotel is located right where the station is so there's no need to go outside or start crossing roads and dealing with busy roads while drag your luggage around. Shinsabashi is where the shopping arcade is and it goes right through Dotonburi so those who wants to visit the shopping arcade and Dontonburi, this hotel is a close walk away! The shopping arcade actually starts right in front of where the hotel is! :) It is also nearer and easier to get to Osaka Castle compared to the previous! DEFINATELY staying here again!!! :) OH! And the view of the sun setting from the window is AMAZING!!! Wish I could share the pictures on here! :) The good thing about this hotel is that their lowest room floors starts at a pretty high level so you get to have awesome city views regardless! (We had the back view but it's Osaka, so front view you get Shopping Arcade, etc view and the back view, you still get your city view and there was mountains at the backdrop and a huge red bridge at the far distance which looked pretty with the sun set! I can't really comment on the front view since I didn't stay in a room facing that way but I'm sure it'll still be a lovely view!)

Great Location and easy access”

Our stay at hotel Nikko Osaka was a pleasant one. The rooms were clean with complementary toiletries for a comfortable stay. Though we did not included the breakfast in our booking, we were able to enjoy the breakfast at the cafe that served croissants and light bites. Located in Shinsaibashi, there isn't a shortage of good breakfast bakeries to visit at the Daimaru department store across the street.

Hotel with convenient location in Shinsaibashi”

We like staying in Hotel Nikko Osaka. Hotel is opposite Daimaru shopping center in Shinsaibashi area. We love the comfortable and clean hotel. Hotel room is small compare to Swissotel in Namba but it has complete amenities such as yukata sleepwear, toiletries, slippers. The hotel also provides free cable internet. TV channel is limited but we did not really watch TV so it did not matter. I like that we can put our luggage with the concierge for a few days since we were coming back to Osaka and did not want to lug around heavy luggage. There is a direct access from the hotel to Shinsaibashi metro station. Shops are closed early on weekdays and restaurants around the area are closed at midnight. So we walked 15 minutes towards Namba and ate Yoshinoya which are open 24 hours. Lawson's are also open at midnight and a great source of snacks, bento, onigiri and drinks. Too bad there is no cutlery inside the room because we bought some amazing peaches from Daimaru and enjoyed it in our room. Breakfast is not included with the room and is pretty pricey. But you get 10% discount for staying there.

Excellent Staff, Excellent Service”

It is always a trouble for me in the language part when I travel to Japan. However, Nikko Hotel Osaka staff did not disappoint me at all whenever I talked to the reception, to the front desk Customer Relation staff, and to the concierge staff. They all gave me immediate help and response right on the spot, with cheerful smiles. We spent 12-13 hours on the street and the location of the hotel with the train/subway saved us a lot of time on travelling from city to city, from one shopping area to another shopping area, and from one restaurant to another restaurant. Sure will go back to Osaka and Nikko Hotel Osaka again.

Excellent hotel - affordable and great location!”

Our group enjoyed our stay at the Hotel Nikko Osaka. It was close to Shinsaibashi and Dotonbori - convenient for shopping, subway station and food. Rooms were clean and tidy. My only complaint was that they didn't have brochures of Osaka/Kyoto available. We had to ask the concierge and the hotel staff went and grabbed brochures for us from behind another counter. Other than that, I'd stay at this hotel again.

A very nice hotel in the center of Osaka”

Good location, very nice bedroom, you just cross the street to get to shinsaibashi, the famous area in Osaka for shopping, eating and enjoy the atmosphere.One thing that I want to say my aprreciation to Mr Ichikawa Yoshihisa who is really helpful when my husband left his coat in the wardrobe when we checked out from Nikko, I made a phone call from Kyoto and the next day I received the coat already to the hotel where I stayed in Kyoto, what an amazing services! Love this hotel ,the friendly staffs!!

Great location & service”

Nikko Osaka is a very clean hotel, with great location and excellent service. It is just a short walk away from a subway station and Osaka's main tourist area is also nearby. The hotel is in the heart of the shopping/commercial district; Daimaru is right across the hotel (also reachable by underground walkway connected to the hotel). There are numerous good food options close to the hotel. The rooms are quite spacious and clean. Although we were initially given the wrong room (with 3 beds instead of 2), they corrected the mistake and supposedly upgraded us quite quickly. Help with luggage was available and service wad friendly.