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Ascott Orchard Singapore (SG Clean Certified)
Ascott Orchard Singapore (SG Clean Certified)
Ascott Orchard Singapore (SG Clean Certified)
Ascott Orchard Singapore (SG Clean Certified)
Ascott Orchard Singapore (SG Clean Certified)
Ascott Orchard Singapore (SG Clean Certified)
Ascott Orchard Singapore (SG Clean Certified)

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8.8

Excellent

3,800 reviews

3,800 reviews

Housekeeping123
Shops17
Children's activities16
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Metro

90 m

alldressedup

100 m

Projectshop Blood Brothers

130 m

Paragon Shopping Centre

140 m

Paragon

140 m

Popular landmarks
Orchard Road

320 m

Singapore Botanic Gardens

2.6 km

National Orchid Garden

2.6 km

Chinatown

2.7 km

Singapore Flyer

3.4 km

Closest landmarks
Pacific Healthcare Holdings Singapore

120 m

Elizabeth Hospital Wards

180 m

Parkway Cancer Centre

180 m

Chatsworth International School

200 m

Mount Elizabeth Hospital

210 m

2020

Ascott Orchard Singapore (SG Clean Certified)

11 Cairnhill Road, Orchard, Singapore, Singapore, 229724 - See map

Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Strategically situated in Orchard, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

450 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

This property is in high demand!

6 travelers have booked today.

Value for money8.5
Location rating9.3
Nearest airportSeletar Airport (XSP)
Distance to airport12.9 km

Rooms available at Ascott Orchard Singapore (SG Clean Certified)

2 Bedroom Premier Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
1 Bedroom Premier Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Premier
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Executive Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Two-Bedroom Soho Suite
...
  • Room size: 80 m²/861 ft²
  • Pool view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Studio Murano Suite
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
SUITE 2-bedroom Premier Suite
...
    Enter dates to see prices
    Studio Murano Suite
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 1 super king bed
    Enter dates to see prices
    Studio Premier Suite
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Ascott Orchard Singapore (SG Clean Certified)?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Ascott Orchard Singapore (SG Clean Certified)?

    Ascott Orchard Singapore (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 170 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Ascott Orchard Singapore (SG Clean Certified) has a car park right on site for maximum convenience. Parking is available for an additional charge.

    Is breakfast offered at Ascott Orchard Singapore (SG Clean Certified)?

    Adults can enjoy breakfast offered with an additional charge of 25 SGD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Ascott Orchard Singapore (SG Clean Certified)?

    Ascott Orchard Singapore (SG Clean Certified) features an on-site restaurant for your dining convenience.

    What is the smoking policy at Ascott Orchard Singapore (SG Clean Certified)?

    Ascott Orchard Singapore (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Ascott Orchard Singapore (SG Clean Certified)?

    The closest train, metro, or bus station to Ascott Orchard Singapore (SG Clean Certified) is Somerset MRT Station, 450 m away.

    What restaurants are nearby Ascott Orchard Singapore (SG Clean Certified)?

    Restaurants including Hard Rock Café, Fat Cow and The Line are popular in Ascott Orchard Singapore (SG Clean Certified)’s neighborhood which is known as Orchard.

    What popular shopping places are close to Ascott Orchard Singapore (SG Clean Certified)?

    Shopping options in Ascott Orchard Singapore (SG Clean Certified)’s Orchard neighborhood include Orchard Road, Metro and alldressedup.

    What are popular attractions near Ascott Orchard Singapore (SG Clean Certified)?

    Guests at Ascott Orchard Singapore (SG Clean Certified) can easily visit Singapore Botanic Gardens, National Orchid Garden and National Museum of Singapore located in the Orchard area.

    What popular natural sightseeing spots are close to Ascott Orchard Singapore (SG Clean Certified)?

    Ascott Orchard Singapore (SG Clean Certified)’s nearby natural sights include Emerald Hill, Raint Tree Samanea saman and Yellow Flame Tree (Peltophorum pterocarpum) located in the same Orchard area.

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    Explore the neighborhood

    What people love about Ascott Orchard Singapore (SG Clean Certified)

    • 10

      Exceptional
      Cleanliness

      "Very clean"

      CATHERINE

      |

      September 29, 2022

    • 10

      Exceptional

      "Our best hotel in spore."

      Edwin

      |

      September 18, 2022

    • 9.6

      Exceptional

      "Recommended to stay!!"

      NORLINDA

      |

      August 31, 2022

    Overall rating:

    8.8

    Excellent
    3,800 reviews
    Cleanliness
    9.1
    Facilities
    8.7
    Location
    9.3
    Read all reviews >
    What travelers say they love:
    Best value and convenient location
    Jamin from Indonesia
    Couple
    More about Ascott Orchard Singapore (SG Clean Certified)

    More about Ascott Orchard Singapore (SG Clean Certified)

    Ascott Orchard Singapore (SG Clean Certified)

    You'll love the exceptional convenience during your stay at Ascott Orchard Singapore (SG Clean Certified), located right in the heart of the city center, with an easy access to everything in Singapore.
    The superior services and facilities offered at Ascott Orchard Singapore (SG Clean Certified) will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Parking is provided for guests by the hotel.
    You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Ascott Orchard Singapore (SG Clean Certified). In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
    Smoking may only take place in restricted designated areas.
    Guests are guaranteed a comfortable stay while at Ascott Orchard Singapore (SG Clean Certified). To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Ascott Orchard Singapore (SG Clean Certified) offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
    You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


    Dining and things to do

    Throughout your stay, choose from a variety of delicious dining options at the hotel.
    Never let a day go wasted when you're at Ascott Orchard Singapore (SG Clean Certified) with all the activities and facilities provided. While you're there, be sure to take some time to explore the easily accessible beach. The many offerings at Ascott Orchard Singapore (SG Clean Certified) ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


    Around the property

    Venture outside the hotel and explore Singapore. Tourists travel from around the world to see Singapore Flyer, which is an easy visit just 3.3 km away. You're sure to want to visit Sands Skypark Observation Deck located 3.4 km away, among the most sought-after photographs for anyone visiting Singapore.

    Amenities and facilities
    Excellent
    Facilities

    8.7

    Most talked about facilities

    Housekeeping

    47 mentions

    Swimming Pool

    13 mentions

    Food & Dining

    7 mentions

    Breakfast

    6 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Malay

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi [portable rental]
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Garden
    • Hot tub
    • Swimming pool [outdoor]

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Kitchen
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Grooming service
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Babysitting service
    • Kids meal
    • Playground
    • Swimming pool [kids]

    Access

    • Buzzer/wireless intercom
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Airport transfer
    • Car park [charges apply]
    • Car park [on-site]

    Available in all rooms

    • Accessible by elevator
    • Air conditioning
    • Alarm clock
    • Bathrobes
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Daily housekeeping
    • Daily newspaper
    • Desk
    • Dining table
    • Fire extinguisher
    • Fitness club privileges
    • Free bottled water
    • Free use of business areas
    • Full kitchen
    • Hair dryer
    • Hand sanitizer
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • LAN Internet in room [free]
    • Laptop safe box
    • Laptop workspace
    • Linens
    • Locker
    • Microwave
    • Mirror
    • Non-smoking
    • Pool facilities
    • Private apartment in building
    • Private bathroom
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Scale
    • Seating area
    • Separate dining area
    • Sewing kit
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Sofa
    • Soundproofing
    • Swimming pool [direct access]
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Umbrella
    • Wake-up service
    • Wi-Fi [free]
    • Wooden/parqueted flooring
    Food and dining
    Breakfast options
    • Continental
    Restaurants on site

    Kith

    • Cuisine: International
    • Menu: Buffet
    Location
    11 Cairnhill Road, Orchard, Singapore, Singapore, 229724
    Exceptional
    Location

    9.3

    Airports

    • Seletar Airport (XSP)
      12.9 km
    • Singapore Changi Airport (SIN)
      18.5 km 22 min drive

    Public transportation

    • Somerset MRT Station
      460 m
    • Orchard MRT Station
      540 m

    Hospital or clinic

    • Pacific Healthcare Holdings Singapore
      120 m

    Shopping

    • Orchard Road
      320 m

    Convenience store

    • 7 Eleven
      170 m 5 min drive

    Cash withdrawal

    • ATM
      100 m 1 min walk
    What's nearby

    Popular landmarks

    • Orchard Road
      320 m
    • Singapore Botanic Gardens
      2.6 km
    • National Orchid Garden
      2.6 km
    • Chinatown
      2.7 km
    • Singapore Flyer
      3.4 km
    • Sands Skypark Observation Deck
      3.5 km
    • Cloud Forest
      4.0 km
    • Gardens By The Bay East
      4.1 km
    • Night Safari
      12.1 km
    • Singapore Zoo
      12.2 km

    Nearby landmarks

    • Metro
      90 m
    • alldressedup
      100 m
    • Pacific Healthcare Holdings Singapore
      120 m
    • Projectshop Blood Brothers
      130 m
    • Paragon Shopping Centre
      140 m
    • Paragon
      140 m
    • Gucci
      160 m
    • Elizabeth Hospital Wards
      180 m
    • Parkway Cancer Centre
      180 m
    • Knightsbridge
      190 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-3 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 4-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Hen and stag parties are not accepted.
    • Car parking is available at an additional charge and subject to availability.
    • Rental of pocket Wi-fi is available at the property. Charges may apply.
    • Baby cot is available at no additional charge and subject to availability.
    • Extra bed is chargeable and subject to availability.
    • The minimum age required to check in is 18 years.
    • With effect from 1 February 2022, Vaccinated-differentiated Safe Management Measures (VDS) in Singapore will be expanded to cover leisure guests in hotels. Only fully vaccinated individuals will be able to check in to the hotel to stay. This does not apply to children 12 years or under.
    • Housekeeping is only available from Mondays to Saturdays.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee170 SGD
    • Travel time to airport (minutes)28

    Extras

    • Breakfast charge (unless included in room price)25 SGD

    The property

    • Number of floors20
    • Number of restaurants1
    • Number of rooms 220
    • Year property opened2016
    • Most recent renovation2016
    Property announcements

    This property may accept guests arriving via Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Vaccinated Travel Lane (VTL). Guests issued with Stay-Home-Notices cannot be accommodated.

    Reviews of Ascott Orchard Singapore (SG Clean Certified) from real guests

    Provided by verified guests of Agoda
    8.8
    /
    10
    Cleanliness9.1
    Facilities8.7
    Location9.3
    Service8.6
    Value for money8.5
    High score for Singapore
    Rating
    9+ Exceptional (389)
    8-9 Excellent (118)
    7-8 Very Good (126)
    6-7 Good (30)
    <6 Below Expectation (65)
    Time of the year
    Mar - May (178)
    Jun - Aug (165)
    Sep - Nov (159)
    Dec - Feb (226)
    All guests (2,596)
    All room types
    All languages

    Show reviews that mention 

    Showing 728 verified guest comments
    12345
    10.0
    Exceptional
    Tess from Singapore
    Group
    1 Bedroom Deluxe Suite
    Stayed 1 night in December 2018

    Clean, convenient and cosy”

    The 1 bedroom apt was spacious but cosy. The amenities were great and we had everything for a lovely stay. TWG tea and a nespresso machine were in the room which was really nice. The bathroom was huge with a tub and a shower. The bed was really comfortable too. Would be perfect if it could be more soundproof, and be able to cast netflix from our iPhones. From the coridor, we could hear voices and children's laughter and screams from all the different rooms (but inside the room was ok). Would definitely come back again!

    Reviewed January 05, 2019

    See room deals

    Dear Tess, Greetings from your friendly team at Ascott Orchard! Thank you for choosing our premier-luxe serviced residence for your recent staycation and for your positive feedback. We are delighted you enjoyed all aspects of your stay with us and have been impressed with our facilities and well-appointed Suite. We sincerely hope Ascott Orchard will be your choice lodging whenever you need a short respite from your busy schedule as we earnestly look forward to welcoming you back for another faultlessly enjoyable and comfortable stay. Thank you for giving us the great pleasure of being of service to you. Kind regards, Cynthia Lim, Resident Relations Manager

    Responded January 06, 2019
    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Nur from Singapore
    Family with young children
    1 Bedroom Deluxe Suite
    Stayed 1 night in March 2020

    The best hotel i have stayed as a local”

    This hotel is soooo good that i extended my stay TWICE . So in total i stayed 4D3N there . As a local, I definitely broke my bank extending my stays but it was so damn worth it . The rooms were cozy . Toilet is sparkly clean and the pool, greaaaaaat pool i must say . Kids had fun in the pool and in the tub ! Lets not forget the friendly staffs (Nicholas & Linda) . They are amazing . Great work attitude, great knowledge, helpful and keeps to their promises . Keep it up !

    Reviewed March 17, 2020

    See room deals

    Dear Nur, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence. We are indeed thrilled to learn you had an overall enjoyable and comfortable stay with us. It has been our great pleasure to have been of service to you and your family. All of us earnestly hope to welcome you back. We are at your service. Thank you. Kind regards, Kelvin Tan, Assistant Manager, Social Media and Partnerships

    Responded April 15, 2020
    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    PIT from Malaysia
    Solo traveler
    1 Bedroom Deluxe Suite
    Stayed 1 night in November 2021

    big and comfortable room”

    This is my 3rd times stay but this time i'm disappointed for the reservation. I have booked one bedroom deluxe suit, it suppose to come with a bathtub. I had arrived at 3:15pm but I was told that this is the last room without the bathrub (handicap room). I'm not agreed for the room without the bathtub, in the end the staff able to find me a room with bathtub. I'm curious that I have make the booking few months ago and my arriving time is quite early, why they offer me the last room without the bathtub??? T_T Next month I will have my stay also, hope I won't get the same trouble.

    Reviewed November 28, 2021

    See room deals

    Dear PIT, Greeting! Thank you for choosing Ascott Orchard Singapore and welcome back. We are heartened to learn you had an overall enjoyable and comfortable stay with us at our serviced residence. We sincerely apologise for our team’s inability to initially assign you with a 1-bedroom Deluxe suite with a bathtub as we were facing a full house occupancy situation and we had overwhelming requests from our guests who had also made their reservations early due to the school holiday season. We seek your kind understanding over this matter. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back. Thank you. Kind regards, The management of Ascott Orchard Singapore

    Responded November 29, 2021
    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Emma from Indonesia
    Family with young children
    1 Bedroom Deluxe Suite
    Stayed 4 nights in May 2019

    Wonderful Stay”

    We stayed in 1 bedroom deluxe with our 8yo boy & 1yo babygirl. We really enjoyed our stay in here. The room is big, very comfortable, very clean and a fully equipped kitchen Easy access to Orchard Road as it is connected to Paragon with the link bridge. We can walk on the other side also to 313 Somerset . Hotel staffs are nice also.. We surely will recommend friends / family to stay here and will stay in here again if we come to singapore

    Reviewed May 12, 2019

    See room deals

    Dear Emma, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our serviced residence. All of us are delighted your lovely family and you loved all aspects of your stay with us and we are thrilled to learn you have found our location ideal and convenient. We are very grateful for your heartwarming recommendation for our serviced residence and we truly hope Ascott Orchard will now be your choice lodging whenever you are back in our garden city, If there is anything we may assist with your future stays with us, we invite you to let us know as it would be our utmost pleasure pleasure to be of service to you. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back soon. We are at your service and thank you for your valued support. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    ELSIE from Singapore
    Group
    Studio Executive Suite
    Stayed 2 nights in July 2020

    Right @ home in town”

    We booked this staycation to celebrate my Birthday. The team started corresponding with me and reminded about the COVID safety precautions. They were also very prompt to answer my queries eg. Pool & gym usage. I was greeted with bright smiles and warm reception. Birthday surprises included a card, a banner & chocolates! What a lovely touch!! The room was spacious and well-equipped with utensils. Loved the coffee machine! The toiletries were of great quality too. A very good restaurant, Kith, completed the experience. We tried dining in and room dining; both were prompt and food was fresh and of good quality & sizeable portion. Will definitely be back!

    Reviewed July 27, 2020

    See room deals

    Dear ELSIE, Greetings from the team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence for your birthday staycation and all of wish you a happy and blessed birthday. We are heartened to learn you had a wholly enjoyable and comfortable stay with us and that you have enjoyed our service. It has been our great pleasure being of service to you and all of us truly look forward to welcoming you back for more enjoyable and comfortable stays with us. All of us are truly grateful to learn you shall be returning to stay with us again and we sincerely hope you will now make our serviced residence your choice lodging whenever you need a short respite from your busy schedule. It has been our great pleasure being of service to you and all of us truly look forward to welcoming you back for more enjoyable and comfortable stays with us. Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

    Show more
    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Samuel from Singapore
    Couple
    Studio Executive Suite
    Stayed 2 nights in August 2020

    Convenience due to location to Orchard road”

    Stayed here for a couple of nights just to get away from working from home with my wife! Really enjoyed the experience, staff were great - always smiling and greeting us (especially the auntie and uncle who stand by the lift at the entrance of the pool and gym) They are always so lively and happy. Made our day definitely. The attendant at our floor always greeted us and asked if we needed any more amenities etc. Really really appreciate their warmness and proactiveness. Had a little hiccup at the check in and check out with the reception due to miscommunication between the staff (in the end got my room late and was asked to check out earlier than promised). But still everything was amazing so really nothing to complain from this amazing place!

    Reviewed August 31, 2020

    See room deals

    Dear Samuel, Greetings from Ascott Orchard Singapore! Thank you for giving us the great privilege and pleasure to have been of service to your lovely wife and you at our premier-luxe serviced residence and for letting us know you had a great stay with us. We are truly sorry for our team’s lapses due to miscommunication and we assure you we shall be counselling our team members concerned and seek improvements in this area. Despite this slight detraction in your stay with us, we are very grateful and humbled by your gracious perfect rating for your overall stay experience with us. It has been our great honour to have been of service to your lovely wife and you, and all of us earnestly look forward to welcoming you back, giving us an opportunity to create a faultlessly enjoyable and comfortable stay for you. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

    Show more
    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Tay from Singapore
    Couple
    1 Bedroom Premier Suite
    Stayed 1 night in September 2021

    Birthday Staycay”

    I had a staycay with my girlfriend as it was her birthday. I had requested for their help to decorate the place as well as getting a bday cake for her. They actually did it and she was very satisfied even though is simple. When we check in, the staff are able to keep it a secret until we went up to the room. The room was well cleaned and tidy

    Reviewed September 20, 2021

    See room deals

    Dear Tay, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our serviced residence to celebrate your girlfriend’s birthday and for letting us know you had a wholly enjoyable and comfortable stay with us. We are delighted you enjoyed our team’s service, and we are truly grateful for your kind mention. Thank you for making us feel valued too! --- With your recent experience staying with us, we sincerely hope Ascott Orchard will now be your only lodging choice in our garden-city and you will recommend us to your family and friends. It has been our great pleasure being service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish your girlfriend happy birthday. Thank you. --- Kind regards, The management of Ascott Orchard Singapore

    Show more
    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Carly from Australia
    Solo traveler
    Studio Executive Suite
    Stayed 4 nights in January 2019

    Lovely hotel .. Will stay here again!”

    The hotel is in the heart of Orchard shopping street. The gym and pool are too notch. The room was super modern and very clean with a fabulous bathroom. The bed was very comfortable. I could not have asked for anything else. I will definitely be back to stay at this hotel.

    Reviewed January 10, 2019

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    Dear Carly, Greetings from your team at Ascott Orchard Singapore! Thank you for choosing our premier serviced residence and for your heart-warming feedback. All of us are indeed heartened to learn you have enjoyed all aspects of your stay with us. We are delighted you shall be returning to stay with us again and we sincerely invite you to contact us if there is anything we may assist with your future stays. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming your back soon. We are at your service. Thank you for your valued trust and support. Kind regards, Cynthia Lim, Resident Relations Manager

    Responded January 10, 2019
    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Low from Singapore
    Couple
    Studio Executive Suite
    Stayed 2 nights in July 2021

    Exceptional”

    Hotel room is clean and spacious and just 5 minutes walk away from the shopping district. Hotel provides plates and utensils which you can use with their microwave as well. Definitely a different experience from other hotels. Hotel staffs are friendly and willing to try their best to assist if you have any special request. Highly recommended.

    Reviewed July 19, 2021

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    Dear Low, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our serviced residence and for taking time to review your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us, and you like the ambiance and décor of our suites and facilities. Thank you for your high recommendation for our centrally located serviced residence. With your recent experience staying with us, we sincerely hope you will make Ascott Orchard your choice lodging whenever you wish to celebrate any momentous occasions in your life or when you need a short get away from your busy schedule. Thank you for giving us the great privilege and pleasure to have been of service to you. All of us earnestly look forward to welcoming you back and being of service to you again soon. Thank you for your valued support . Kind regards, The management of Ascott Orchard Singapore

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    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Thong from Singapore
    Solo traveler
    1 Bedroom Deluxe Suite
    Stayed 2 nights in August 2020

    Staycation Me-time”

    For anyone who needs some quiet time away from WFH woes, this is the place provides the comfort of home without any of the noise. Centrally located with many eating choices within walking distance and great service from the staff Can pretend you're at one of your favourite cities anywhere in the world~:)

    Reviewed August 19, 2020

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    Dear Thong, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence and for your heartwarming recommendation for our property. We are delighted you enjoyed all aspects of your stay with us and our spacious 1-bedrooom Deluxe suite, strategic location and facilities have impressed you. All of us are truly humbled and grateful for your lovely compliment for our service as it inspires us to always provide the highest level of service in our industry. Please be assured we shall be sharing your lovely compliment with our team members, and we are sure they shall be wearing big smiles upon learning of your compliment. We truly hope you will now make Ascott Orchard your choice residence whenever you need a short respite from your busy schedule as we earnestly look forward to welcoming you back Thank you for giving us the great privilege and pleasure of being of service to you. Kind regards, Cynthia Lim, Manager, Social Media

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    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Hazel from Singapore
    Couple
    1 Bedroom Deluxe Suite
    Stayed 2 nights in November 2020

    Staycaytion”

    All the staff there were helpful and friendly! The place is cosy and I wish I had stay longer! Both my boyfriend and I were quite sad that 3D2N is not enough.. We will definitely come back again for a 4D3N! On a side note, the hotel is clean and there’s a lot of shopping mall and places to eat near the hotel! :)

    Reviewed November 04, 2020

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    Dear Hazel, Greetings! Your friendly team at Ascott Orchard Singapore truly appreciates your valued support for our premier-luxe serviced residence and for taking time to review your stay with us. All of us are indeed thrilled to learn you enjoyed all aspects of your stay and found our central location convenient and ideal. All of us are truly grateful and heartened to learn you shall be returning to stay with us again and we shall do all possible to be deserving of your valued support. With your recent experience staying with us, all of sincerely hope Ascott Orchard will always be your choice lodging in our garden-city and you will recommend us to your family and friends. It has been our great pleasure being service to you, and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your trust and loyalty. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Cheryl from Singapore
    Couple
    1 Bedroom Premier Suite
    Stayed 1 night in February 2021

    One of our favourite places to stay”

    We loved staying here! The location was perfect as it was in Orchard - easy to find food or do a bit of shopping. The room was super clean, and spacious. Wifi was good. Would definitely stay here again.

    Reviewed July 02, 2021

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    Dear Cheryl, Greetings from your friendly team at Ascott Orchard Singapore and thank you for giving us the great privilege and pleasure to have been of service to you. We are incredibly grateful you took the time to review your experience at our serviced residence and for letting us know our premier-luxe serviced residence is one of your favourite places to stay at. All of us are truly grateful and heartened to learn you shall be returning to stay with us again and we shall do all possible to be deserving of your valued support. It has been our great pleasure being service to you, and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. Thank you for your valued support and trust. Kind regards, The management of Ascott Orchard Singapore

    Responded July 05, 2021
    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    jia from Singapore
    Family with young children
    Studio Executive Suite
    Stayed 2 nights in December 2021

    Great hotel in the heart of orchard road”

    Very well maintained hotel. Studio room has small kitchenette which is sufficient for light prep of food. Pool is relatively big and there wasnt much issue getting a slot. At several hotel, I couldntStaff are nice and helpful. For parking, you have to enter via bideford road. You can purchase a $10 exit ticket which is pretty value for money. There is a connecting link bridge to paragon one level below via the carpark. Kith cafe and tsui wah literally just below the building.

    Reviewed December 28, 2021

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    Dear jia, Greetings from Ascott Orchard Singapore! We are incredibly grateful you took the time out to review your experience at our serviced residence. All of us are delighted you had a great stay with us. Our management values our customer satisfaction as top priority and we are committed to our guests. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Its guests like you who make our job wonderful, and we are truly grateful to you for inspiring us and fueling our passion to serve. We look forward to serving you and welcoming you back again. Thank you for your valued support. Kind regards, The management of Ascott Orchard Singapore

    Responded December 28, 2021
    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Angeline from Singapore
    Couple
    1 Bedroom Deluxe Suite
    Stayed 1 night in July 2021

    Staycation @Ascott Orchard”

    Stayed in a one-bedroom deluxe suite and it was awesome! Big, clean and comfortable. Location is great and staff is polite and helpful. The Kith Cafe is cosy and serves interesting food. Thanks for a good staycation!

    Reviewed July 12, 2021

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    Dear Angeline, Greetings from your friendly team at Ascott Orchard and thank you for choosing our serviced residence. All of us are delighted you had an awesome stay with us, and you have been impressed with the cleanliness, décor and ambiance of our suites. We are truly humbled and grateful for your lovely compliments for our service as it inspires us to always provide the highest level of service in our industry. Please be assured we shall be sharing your lovely compliment with our team members, and we are sure they shall be wearing big smiles upon learning of your compliment. Thank you! All of us truly enjoyed being of service to your you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, The management of Ascott Orchard Singapore

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    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Shi from Malaysia
    Couple
    1 Bedroom Deluxe Suite
    Stayed 1 night in June 2021

    Nice location, friendly staff ”

    Located in Orchard road which you can shopping, eating and massage nearby. Staff was friendly that we have requested for HDMI cable, water etc. They are able to provide what we need. Room is big and clean. And Value for money

    Reviewed June 28, 2021

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    Dear Shi, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our serviced residence for letting us know you had a great stay with us.. We are delighted you have been impressed with the décor and ambiance of our suites and found our central location with its proximity to many shops, malls and eateries convenient. It has been our great privilege and pleasure hosting you and being of service to you and we look forward to serving you again. Thank you. Kind regards, The management of Ascott Orchard Singapore

    Responded June 29, 2021
    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Kamarudin from Singapore
    Couple
    1 Bedroom Deluxe Suite
    Stayed 1 night in September 2021

    Staycation.”

    The hotel is clean and cozy. Room given was spacious. Love the unique interior furnitures and decor. The view from the 20th floor was amazing. The staffs were friendly, polite, attentive and helpful. Excellent customer service. Love this place...

    Reviewed September 02, 2021

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    Dear Kamarudin, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence and for letting us know had a wholly enjoyable and comfortable stay with us. We are thrilled to learn you are impressed with the décor and ambiance of our suites and facilities and you have enjoyed our team’s service. Thank you for your heartwarming compliment and for making us feel valued too! It has been our great pleasure being service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you. --- Kind regards, The management of Ascott Orchard Singapore

    Responded September 03, 2021
    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Hadirah from Singapore
    Group
    Studio Premier
    Stayed 1 night in September 2021

    Peaceful & pleasant”

    Normally wouldnt write a review but I would def come back here again. Loved the ambience of the hotel. Felt sad to leave. I chose this place bcs of its minimalist but high end design. The overall atmosphere was quiet, peaceful n serene. I liked that the walls were soundproof and I slept like a baby. It was also easy for food delivery drivers to send food directly to your door which is a big plus. Thank you for the stay.

    Reviewed September 22, 2021

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    Dear Hadirah, Greetings from Ascott Orchard Singapore! Thank you for choosing our serviced residence and for taking time to review your recent stay with us. We are delighted you had a great stay with us, and you love the décor and ambiance of our suites and facilities. It brings us much joy to learn you shall be returning to stay with us and we are truly grateful for your valued support. We invite you to let us know if there is anything we may assist with your future stays as it would be our great pleasure and privilege to be of assistance to you. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, The management of Ascott Orchard Singapore

    Responded September 22, 2021
    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Michelle from Singapore
    Couple
    1 Bedroom Deluxe Suite
    Stayed 2 nights in September 2020

    Exceptional”

    location very centralize- located in town and beside paragon. the staff was friendly and nice. we check in right after our solemnization, didn't realize that we booked a room without breakfast and the staff gave free breakfast! the room is big and clean!

    Reviewed September 23, 2020

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    Dear Michelle, Greetings from your friendly team at Ascott Orchard Singapore and congratulations on your solemnization and new journey together as a married couple. We are delighted you enjoyed all aspects of your stay with us and you have been impressed with the ambiance of our suites and facilities. It has been our great pleasure and privilege to have been of service to you and all of us sincerely look forward to welcoming you back soon. We are at your service. Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

    Responded September 24, 2020
    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    antonette from Philippines
    Family with young children
    2 Bedroom Premier Suite
    Stayed 2 nights in September 2019

    Lovely place and location.”

    i fell in love with the place, superb location and the warmth of their staffs.. Nothing more You can ask for in a hotel. Very spacious and clean, best for family with children

    Reviewed October 02, 2019

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    Dear Antonette, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence and for your positive feedback. All of us are delighted your lovely family and you had a pleasant stay with us and have enjoyed our service. Your heartwarming compliment for our service is very much appreciated as it inspires us to always strive to provide the best service in our industry and we assure you we shall definitely be sharing your lovely compliment with every team member. We sincerely thank you for highlighting how suitable our serviced residence is for families who travel together and we truly hope Ascott Orchard will now be your choice lodging whenever you are back on our friendly shore. It has been our great privilege and pleasure to have been of service to you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays.Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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    Ascott Orchard Singapore (SG Clean Certified)
    10.0
    Exceptional
    Raudha from Singapore
    Family with young children
    1 Bedroom Deluxe Suite
    Stayed 2 nights in March 2020

    Splendid”

    Our go to place for staycation. Our kids love it. Spacious and clean. Friendly staff who are accomodating. Link to paragon and close to other shopping centers. Gym facilities are well maintained and pool is clean and big. Worth the $$

    Reviewed September 13, 2020

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    Dear Raudha, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our centrally located premier-luxe and for your positive feedback. We are delighted your lovely family and you enjoyed all aspects of your stay with us and have been happy with our team’s service It brings us so much joy to learn you shall be returning to stay with us again and we earnestly look forward to welcoming you back. Thank you for giving us the great privilege and pleasure of being of service to you. We are at your service and invite you to contact us if there is anything we may assist you with your future stays. Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

    Responded October 25, 2020
    Ascott Orchard Singapore (SG Clean Certified)
    12345
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