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Welcome to Amerald Resort Hotel, located on Desaru Beach. Enjoy the outdoor pool, private beach, fitness center, Cantonese restaurant, and water park with a slide and high rope challenge. Book now for a memorable stay. Experience the beauty of Desaru at Amerald Resort Hotel. Located on Desaru Beachfront, this property offers stunning ocean views and direct beach access. Enjoy a comfortable stay with air conditioning and complimentary Wi-Fi. Select rooms have balconies/terraces with scenic garden or sea views. Indulge in delicious meals at the on-site restaurant and take exciting local tours. Relax at the luxurious pool with panoramic views and enjoy the complimentary toiletry showers. Discover unforgettable moments at Amerald Resort Hotel in Desaru. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Front desk [24-hour]
Airport transfer
Great Breakfast
Great View
Great food & dining
Airport transfer
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Swimming pool [outdoor]
Private beach
BBQ facilities
Luggage storage
29 travelers have booked today.
Location rating score
Value for money | 8.3 |
Location rating | 7.9 |
Does Amerald Resort Hotel offer shuttle service for getting around?
For your convenience when traveling around the city, Amerald Resort Hotel provides shuttle service right where you need it making it easy for you to get to places smoothly.
Is car parking available at Amerald Resort Hotel?
Amerald Resort Hotel features car park onsite free of charge for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What are the property's policies for children's bedding at Amerald Resort Hotel?
Amerald Resort Hotel's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many rooms does Amerald Resort Hotel have?
Amerald Resort Hotel has a total of 251 rooms.
At what time of the year is Amerald Resort Hotel most popular?
Amerald Resort Hotel's most popular month where verified guests travelers have stayed the most is in December.
What payment cards are accepted at Amerald Resort Hotel?
Amerald Resort Hotel accepts up to 4, with payment card selections including American Express, Cash, MasterCard, and Visa.
What is the average rating that past Solo travelers' have given to Amerald Resort Hotel?
Past solo travelers that have stayed at this property have given Amerald Resort Hotel an average rating of 8.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Business travelers' have given to Amerald Resort Hotel?
Past business travelers that have stayed at this property have given Amerald Resort Hotel an average rating of 7.7. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Families with young children have given to Amerald Resort Hotel?
Verified families with young children that have stayed at this property have given Amerald Resort Hotel an average rating of 7.9. You can look up more specific customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
What is the closest airport to Amerald Resort Hotel?
The nearest airport to Amerald Resort Hotel is Singapore Changi Airport, 32.0 km away.
Experience a Blissful Stay at Amerald Resort Hotel in Desaru, Malaysia
Nestled in the picturesque coastal town of Desaru, Malaysia, Amerald Resort Hotel offers a truly blissful retreat for travelers seeking a tranquil and rejuvenating getaway. With its stunning location, impeccable service, and array of modern amenities, this hotel promises an unforgettable stay for guests of all ages.
Boasting 251 well-appointed rooms, Amerald Resort Hotel provides the perfect blend of comfort and luxury. Each room is thoughtfully designed with contemporary furnishings and soothing color palettes, creating a serene and inviting ambiance. Whether you choose a cozy standard room or a spacious suite, you can expect a restful night's sleep and a delightful stay.
Check-in at Amerald Resort Hotel begins at 03:00 PM, allowing guests ample time to settle in and start their vacation. The friendly and attentive staff are always ready to assist with any requests or queries, ensuring a seamless and hassle-free check-in experience. When it's time to bid farewell, guests can enjoy a leisurely check-out until 12:00 PM, allowing for a relaxed departure and the chance to savor every last moment of their stay.
Families traveling with children will find Amerald Resort Hotel to be a haven of comfort and convenience. The hotel's child policy allows children between the ages of 3 to 12 to stay free of charge, making it an ideal choice for family vacations. The little ones will be delighted by the hotel's kid-friendly facilities and activities, while parents can relax knowing that their children are well taken care of.
With its idyllic location, spacious rooms, and child-friendly policies, Amerald Resort Hotel is the perfect destination for a memorable vacation in Desaru, Malaysia. Whether you're seeking a romantic getaway, a family adventure, or a peaceful retreat, this hotel offers everything you need for an unforgettable experience. Book your stay at Amerald Resort Hotel today and indulge in the ultimate blend of comfort, luxury, and relaxation.
Unwind and Have Fun at Amerald Resort Hotel's Entertainment Facilities
Nestled amidst lush greenery, Amerald Resort Hotel offers an array of entertainment facilities that guarantee a fun-filled and rejuvenating stay. The resort boasts a sprawling garden, perfect for leisurely strolls and picnics with loved ones. Take in the serene surroundings as you explore the beautifully landscaped pathways, adorned with vibrant flowers and towering trees. The garden also provides a tranquil setting for yoga or meditation sessions, allowing guests to find inner peace and tranquility amidst nature's embrace.
For those seeking a splash of excitement, Amerald Resort Hotel features a sparkling outdoor swimming pool. Dive into the crystal-clear waters and soak up the sun on the comfortable loungers that surround the pool. Whether you're looking to swim laps or simply relax with a refreshing drink in hand, the pool offers a refreshing escape from the tropical heat.
Additionally, the resort offers a well-equipped fitness center for guests looking to stay active during their stay. With state-of-the-art equipment and a spacious layout, fitness enthusiasts can enjoy a rewarding workout session. Afterward, unwind and soothe your muscles in the resort's sauna or indulge in a pampering massage at the spa. With these entertainment facilities, Amerald Resort Hotel ensures that guests have a truly memorable and enjoyable experience.
Stay Active and Energized at Amerald Resort Hotel's Sports Facilities
At Amerald Resort Hotel, we understand the importance of staying active and energized during your vacation. That's why we offer a wide range of sports facilities to cater to all your fitness needs. Dive into our indoor pool for a refreshing swim, or soak up the sun by our outdoor pool while enjoying the stunning views of Desaru.
For those who prefer a more intense workout, our fitness center is equipped with state-of-the-art equipment to help you stay in shape. Best of all, it's free for all guests to use! Whether you're a fitness enthusiast or just looking to burn off some calories, our fitness center has everything you need to achieve your goals.
If you're a beach lover, you're in for a treat. Amerald Resort Hotel boasts a private beach where you can enjoy the tranquility of the ocean and take a leisurely stroll along the sandy shores. Feel the sand between your toes and let the gentle waves wash away your worries. With our beach just steps away from your room, you can easily indulge in the ultimate beach getaway experience.
So, whether you're looking to swim, work out, or simply relax by the beach, Amerald Resort Hotel has the perfect sports facilities to keep you active and rejuvenated throughout your stay. Book now and embark on a memorable vacation filled with fun and fitness!
Convenience at Your Fingertips: Amerald Resort Hotel's Top-notch Facilities
Amerald Resort Hotel in Desaru, Malaysia offers a range of convenience facilities that will make your stay truly enjoyable and hassle-free. With room service available, you can indulge in delicious meals without ever leaving the comfort of your room. Whether you're craving a hearty breakfast or a late-night snack, the hotel's attentive staff is ready to cater to your every culinary desire.
Stay connected with the world during your stay at Amerald Resort Hotel, as free Wi-Fi is available not only in all rooms but also in public areas. Whether you need to catch up on work emails or simply want to stay in touch with loved ones, you can easily do so from the comfort of your room or while lounging by the pool.
For those who enjoy a smoke, Amerald Resort Hotel features a designated smoking area where you can relax and unwind. This ensures that non-smoking areas remain fresh and free from any unwanted odors.
Additionally, the hotel offers convenient amenities such as a vending machine and a convenience store. Whether you need a quick snack or forgot to pack a travel essential, you can easily find what you need without having to venture far from your room.
To ensure your stay is always comfortable, Amerald Resort Hotel provides daily housekeeping services. You can rest assured that your room will be kept tidy and well-maintained throughout your stay, allowing you to fully relax and enjoy your time at the hotel.
With its array of convenience facilities, Amerald Resort Hotel goes above and beyond to make your stay as convenient and enjoyable as possible. Book your stay today and experience the ultimate in comfort and convenience.
Convenient Transport Facilities at Amerald Resort Hotel
At Amerald Resort Hotel, we understand the importance of hassle-free transportation for our guests. That's why we offer a range of transport facilities to ensure your stay is as convenient as possible.
For those arriving by air, our airport transfer service is available to pick you up from the airport and bring you directly to the hotel. This service takes away the stress of finding transportation upon arrival, allowing you to start your vacation without any delays.
If you're looking to explore the beautiful surroundings of Desaru, our hotel can arrange tours for you. Whether you want to discover the pristine beaches, visit local attractions, or experience the vibrant culture of Malaysia, our knowledgeable staff will help you plan the perfect itinerary.
For guests who prefer to drive, we provide a spacious car park onsite. You can enjoy the convenience of self-parking, knowing that your vehicle is safe and secure. Best of all, our car park is free of charge, allowing you to save on parking fees and allocate your budget for other activities during your stay.
Indulge in Culinary Delights at Amerald Resort Hotel
At Amerald Resort Hotel, dining is an experience that will delight your taste buds and satisfy your cravings. With a range of dining facilities available, you can indulge in a variety of culinary delights throughout your stay.
Start your day off right with a delicious breakfast buffet, offering a wide selection of local and international dishes. Whether you prefer a hearty Western breakfast or a traditional Malaysian spread, there is something to suit every palate. The buffet is meticulously prepared and replenished daily, ensuring that you have a satisfying start to your day.
For a more intimate dining experience, head to the hotel's restaurant, where you can enjoy a delectable array of dishes prepared by skilled chefs. From local specialties to international favorites, the menu offers a diverse range of options to cater to all tastes. The elegant ambiance and attentive service create the perfect setting for a memorable dining experience.
If you prefer to dine in the comfort of your own room, take advantage of the convenient room service available at Amerald Resort Hotel. Choose from a selection of dishes and have them delivered straight to your door, allowing you to enjoy a delicious meal in the privacy of your own space.
For those who enjoy outdoor dining, the hotel also offers BBQ facilities where you can grill your own mouthwatering creations. Gather with friends and family, savor the aroma of sizzling meats, and enjoy a relaxed and casual dining experience.
With daily housekeeping ensuring cleanliness and hygiene, you can dine with peace of mind knowing that the dining facilities at Amerald Resort Hotel are maintained to the highest standards. Whether you're starting your day with a hearty breakfast, enjoying a gourmet dinner at the restaurant, or having a BBQ feast with loved ones, the dining options at Amerald Resort Hotel are sure to leave you satisfied and craving for more.
Experience Comfort and Luxury at Amerald Resort Hotel
Indulge in a memorable stay at Amerald Resort Hotel, where comfort and luxury meet. Choose from a variety of room types, each designed to cater to your specific needs. The Deluxe King Room offers a spacious 32 square meters of living space, with a plush King Bed to ensure a restful night's sleep. If you prefer separate beds, the Deluxe Twin Room is the perfect choice, providing the same generous space with two comfortable Single Beds. Families can enjoy the Family Room, which offers flexibility with either a King Bed or a Single Bed, ensuring everyone has a comfortable place to unwind after a day of exploring. For those seeking extra space, the Grand Deluxe Room offers a generous 60 square meters, complete with either a King Bed or a Sofa Bed. For the ultimate indulgence, the Royal Suite Room boasts a sprawling 175 square meters, featuring a luxurious King Bed. And if you're looking for a cozy retreat, the Superior King Room and Superior Twin Room provide a comfortable 32 square meters of space, with either a King Bed or two Single Beds. Book your stay at Amerald Resort Hotel on Agoda and enjoy the best prices and a hassle-free experience. With Agoda's user-friendly platform, finding and booking your preferred room type is quick and easy, ensuring a seamless and enjoyable booking process. Start planning your dream getaway today!
Experience Paradise at Desaru Beachfront
Nestled along the pristine shores of Desaru, Malaysia, the Amerald Resort Hotel offers a perfect beachfront escape for travelers seeking tranquility and natural beauty. With its breathtaking views of the turquoise waters and powdery white sands, Desaru Beachfront is a true paradise for beach lovers and water enthusiasts.
From the moment you step foot on the beach, you will be captivated by the serene atmosphere and the gentle sound of the waves crashing against the shore. Take a leisurely stroll along the shoreline and feel the soft sand between your toes, or simply relax under the shade of a palm tree and soak up the tropical sun. For those seeking adventure, Desaru Beachfront offers a range of water activities such as snorkeling, jet skiing, and banana boat rides.
Beyond the beach, Desaru Beachfront is also surrounded by lush greenery and natural wonders. Explore the nearby rainforests and discover a variety of flora and fauna, or embark on a thrilling jungle trek to uncover hidden waterfalls and secret caves. For a taste of local culture, visit the nearby fishing village and witness the traditional way of life, or indulge in fresh seafood delicacies at the local restaurants.
Whether you are looking for a romantic getaway, a family vacation, or simply a place to unwind and reconnect with nature, Desaru Beachfront has it all. With its idyllic setting and endless activities, the Amerald Resort Hotel is the perfect base to experience the beauty and serenity of this tropical paradise.
Convenient Transportation from Nearby Airports to Amerald Resort Hotel in Desaru, Malaysia
Welcome to Amerald Resort Hotel, a tropical paradise nestled along the picturesque Desaru Beachfront in Desaru, Malaysia. Getting to this idyllic destination is a breeze, thanks to the convenient transportation options from nearby airports.
If you're flying into Malaysia, the closest international airport to Amerald Resort Hotel is Senai International Airport (JHB) in Johor Bahru. From the airport, you have several transportation options to reach the resort. The most convenient way is to hire a private taxi or book a transfer service in advance. This ensures a hassle-free journey, and the driver will take you directly to the hotel in approximately 1.5 hours, depending on traffic conditions.
Another option is to rent a car at the airport if you prefer the flexibility of exploring the region on your own. The drive from Senai International Airport to Amerald Resort Hotel takes around 1.5 to 2 hours, and the route is well-marked and easily navigable. Plus, having a car gives you the freedom to explore the nearby attractions and enjoy the scenic drive along the coastline.
For those looking for a more budget-friendly option, public transportation is available as well. From Senai International Airport, you can take a taxi or Grab car to the nearest bus terminal, Larkin Sentral. From there, hop on a direct bus to Desaru, which takes approximately 2 to 2.5 hours. Once you arrive in Desaru, you can easily reach Amerald Resort Hotel by taking a short taxi ride or arranging a hotel transfer.
Whether you choose to travel by private taxi, rental car, or public transportation, the journey from the nearby airports to Amerald Resort Hotel is a seamless and enjoyable experience. As you make your way to this tropical paradise, get ready to unwind and indulge in the resort's luxurious amenities, stunning beachfront views, and warm hospitality.
Explore the Natural Beauty and Exciting Attractions near Amerald Resort Hotel
Nestled in the heart of Desaru, Amerald Resort Hotel offers a convenient base to explore the natural beauty and exciting attractions that surround the area. Just a short distance away, you'll find Tanjung Penawar, a charming fishing village that showcases the local way of life. Stroll along the picturesque coastline and witness the traditional fishing boats bobbing in the azure waters.
For those seeking a luxurious beach experience, Tunamaya Beach & Spa Resort is just a stone's throw away from the hotel. With its pristine white sandy beaches and crystal-clear waters, this resort offers a tranquil escape where you can soak up the sun or indulge in a rejuvenating spa treatment.
History enthusiasts will be delighted to visit the Fisherman Museum (Muzium Nelayan), located nearby. Step back in time as you explore the exhibits that showcase the rich maritime heritage of the area. Discover the traditional fishing techniques, ancient artifacts, and learn about the fascinating stories of the local fishermen.
If you're looking for a thrilling adventure, head to the Desaru Coast Adventure Waterpark. Just a short drive from the hotel, this waterpark offers a wide range of exhilarating water slides, wave pools, and lazy rivers that are sure to keep the whole family entertained.
After a day of exploration, unwind at the beautiful Desaru Beach, known for its golden sands and mesmerizing sunsets. Take a leisurely stroll along the shore, dip your toes in the warm waters, or simply relax and watch the world go by.
With its prime location, Amerald Resort Hotel allows you to immerse yourself in the natural beauty and exciting attractions that Desaru has to offer. Whether you're seeking relaxation, adventure, or a glimpse into the local culture, this hotel is the perfect starting point for your Desaru adventure.
A Gastronomic Delight Near Amerald Resort Hotel
When it comes to dining options near Amerald Resort Hotel, guests are spoilt for choice. Super Lobster Restaurant is a must-visit for seafood lovers, offering a delectable array of fresh lobsters and other seafood delicacies. For those craving Japanese cuisine, Shiokaze Teppan is the place to go, where skilled teppanyaki chefs showcase their culinary expertise right before your eyes. Big Easy Bar & Grill is perfect for those seeking a laid-back atmosphere and mouthwatering American comfort food. Omni Cafe Laman Desaru Coast is a cozy spot to enjoy a cup of coffee or indulge in a sweet treat. Lotus Spices offers authentic Indian cuisine with a modern twist, while Seasonal Tastes at The Westin Desaru Coast Resort offers a diverse menu featuring international flavors. For a taste of local Malay dishes, head to Ambara, where you can savor traditional flavors in a charming setting. Dusky Monkey is a popular choice for its fusion of Western and Asian flavors, while Essential offers a range of healthy and organic options. Fortune Kitchen is a hidden gem for Chinese cuisine, serving up delicious dishes bursting with flavors. With such an array of culinary delights just a stone's throw away, guests at Amerald Resort Hotel are in for a gastronomic adventure.
Affordable Luxury: Experience Comfort at Amerald Resort Hotel
Indulge in a luxurious stay at Amerald Resort Hotel in Desaru, Malaysia, without breaking the bank. With an average price of just $74 per room, this exquisite hotel offers unbeatable value for money. Compared to the average price of $113 for a hotel room in Desaru, Amerald Resort Hotel provides a budget-friendly option without compromising on quality and comfort.
Step into a world of elegance and tranquility as you enter your spacious and well-appointed room at Amerald Resort Hotel. Each room is tastefully decorated with modern furnishings and equipped with all the amenities you need for a comfortable stay, including plush bedding, a flat-screen TV, and a mini bar. Wake up to stunning views of the surrounding lush greenery or the sparkling pool, and start your day feeling refreshed and rejuvenated.
Whether you are traveling for business or leisure, Amerald Resort Hotel offers a range of facilities and services to cater to your every need. Take a dip in the inviting outdoor swimming pool, unwind with a relaxing massage at the spa, or stay active at the well-equipped fitness center. With attentive staff, impeccable service, and a convenient location, Amerald Resort Hotel is the perfect choice for travelers seeking affordable luxury in Desaru.
Excellent Service and Beautiful Surroundings
At Amerald Resort Hotel, guests can expect excellent service from the friendly and helpful staff. From the moment you arrive, the staff goes above and beyond to ensure your stay is enjoyable. They are always ready to assist with any requests or inquiries, providing a high level of hospitality and hosting service. The cleanliness of the hotel is also commendable, making it a pleasant and comfortable place to stay. The beautiful surroundings of the hotel add to the overall experience, with a nearby beach just a short walk away. Whether you are enjoying the nice room, indulging in the delicious breakfast, or exploring the stunning beach, Amerald Resort Hotel offers a memorable and enjoyable stay.
Amerald Resort Hotel: A Haven of Exceptional Customer Ratings
Nestled in the picturesque coastal town of Desaru, Malaysia, Amerald Resort Hotel has garnered an impressive reputation for its outstanding customer ratings. With an overall score of 7.9, this charming hotel has left a lasting impression on its guests, who have consistently praised its exceptional value, top-notch facilities, and impeccable cleanliness.
One of the standout features of Amerald Resort Hotel is its remarkable value for money. With an impressive rating of 8.1 for value, guests can enjoy a luxurious stay without breaking the bank. From spacious and well-appointed rooms to a range of amenities that cater to every need, this hotel offers an unparalleled experience at an affordable price. Whether you're traveling for business or leisure, Amerald Resort Hotel ensures that you get the most bang for your buck.
In addition to its exceptional value, Amerald Resort Hotel also boasts a wide range of top-notch facilities that have earned it a rating of 7.7. Guests can indulge in a refreshing swim in the sparkling outdoor pool, unwind with a rejuvenating spa treatment, or stay active at the well-equipped fitness center. The hotel also offers a variety of dining options, serving delectable local and international cuisines that are sure to tantalize your taste buds. With these outstanding facilities, Amerald Resort Hotel ensures that every guest's stay is nothing short of extraordinary.
Very good7.9
Facilities
Very good7.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Show reviews that mention
Airport transfer
Private beach
Free Wi-Fi in all rooms!
Air conditioning
Excellent Stay”
Our stay was exceptional with top notch facilities, cleanliness and a superb breakfast. The staff were friendly and helpful, making our experience truly enjoyable. The location was convenient, the room size was spacious, ensuring a comfortable night’s sleep. Overall, we had fantastic stay and would highly recommend this property to anyone looking for a great getaway
breathtaking sunrise view from the hotel.”
I must say, my overall experience was fantastic! The highlight of my stay was definitely the breathtaking sunrise view from the hotel. The hotel's location is perfect for catching the sunrise, and I was amazed by how right on spot the view was. It was a truly magical moment, and I felt so fortunate to witness it from the comfort of my room. Apart from the stunning sunrise, the hotel staff were incredibly friendly and welcoming. From check-in to check-out, they made sure I had everything I needed for a comfortable stay. I highly recommend Amerald Beachside Hotel to anyone looking for a peaceful and memorable getaway. The sunrise view alone is worth the visit, and coupled with the excellent service, it makes for an unforgettable experience.
Dear Mee, Thank you for this valuable feedback. We look forward to seeing you again ! Best Regards, Amerald Resort Family
Worth going for the location”
The hotel is abit out of ways from the town which is preferable to us. The entry experience wasn't spectacular or grand which we felt is a missed opportunity, given they were at the beachfront. The reception experience isn't positive because we went on a long weekend and there were alot of check-ins but they were done rather slowly. We had to queue in a Very Hot lobby which was devoid of any fans. The receptionists themselves had to have pedestal fans pointed at them - that's how hot it was. However, that said, dialogue with the reception went generally well. They were polite, friendly and professional enough in their service. The room was generally clean and relatively spacious. It had either had great views of the ocean (sunrise!) or a view of the dense forest on the other side which wasn't that bad either. The balcony is a great place to enjoy the view. However the bathroom was insufficiently ventilated and therefore has the musty smell although it is clean. The shower compartment in our room was sloped away from the drain, hence there was always a puddle of water after showers. To the hotel's credit, the cubicle was dry when we first entered, indicating attentive cleaning staffs. Unless you're there for company events, the facilities are basically non-existent. There were indications of rooftop access but it was blocked during our stay. The gym was previously at the second storey but was relocated to a improper space at 1st storey and was without air conditioning which made it impossible to use. The smallish pool is right next to the hotel lobby and is always packed with families and children - there are no quiet adult sections. Our exploration revealed an abandoned 'water park' next to the premise which may have been a selling point had it still been operational. The common toilet at Ground Floor also suffered from poor ventilation. The beach is just a short 3 minute walk from the lobby. The 3 swings erected there is a nice instagrammable place. There are some shelters which provides a welcomed spot to enjoy the sea while still being shaded. The beachfront facing the hotel had trash lying around, but is relatively cleaner compared to the rest of the beach. The hotel beachfront is flanked by private campsites though the environment was still very pleasant and peaceful. All in all, come for the beach and an overall acceptable hotel for the price. Do not come for the facilities.
Dear WeeFung, Thank you for this valuable feedback. We have urged the intended departments to make adjustments needed. We look forward to seeing you again ! Best Regards, Amerald Resort Family
friendly and honest staff”
I had a wonderful stay at Amerald Resort Hotel. Thanks to the incredibly friendly and honest staff. From the moment I checked in, I was greeted with warm smiles and genuine hospitality. The staff went above and beyond to make sure my stay was comfortable and enjoyable. I was especially impressed by their honesty and integrity, which made me feel truly valued as a guest. I highly recommend this hotel to anyone looking for exceptional service and a welcoming atmosphere.
Dear Hafizzudin, Thank You for this valuable feedback and we are glad to hear that you had enjoyable stay with us. We look forward to seeing you again ! Best Regards Amerald Resort Family
Relaxing Getaway with Great Facilities but Room for Improvement”
Amerald Resort in Desaru offers a serene beachfront location, perfect for a peaceful escape. The facilities like the pool and spa were well-maintained and the staff were friendly and accommodating. However, the rooms could use a bit more attention in terms of cleanliness and upkeep. Overall, it’s a great spot for a short getaway if you’re looking to unwind but there’s room for improvement in certain areas.
Dear Yu, Thank you for taking the time to share your feedback. We’re glad to hear that you found your stay to be good overall. However, we’re truly sorry to learn that the cleanliness did not meet your expectations. This is certainly not the standard we aim for, and we will be addressing this with our housekeeping team to ensure it doesn’t happen again. Best Regards Amerald Resort Family