“Lovely hotel, clean, cosy, close to underground....can't comment on breakfast, bit pricey”
Paid a very reasonable price online...
2016年12月入住 6 晚
“Over priced room service and average quality breakfast for 18 euros/pp”
There is a huge gap between the room rates and the room service charge in that 4 star hotel. However it's well located and recently built 4 star hotel. In the meantime they follow a quite unexpected charge policy for the room service. We've payed 9.5 euro for a 2cl shot of Vodka plus 5 euros room service fee which makes the cost of a bottle. I felt really dissappointed and as I complained to the reseption stuff which is nice and friendly they couldnt give me any reasonable excuse to convince me. The room service fee of 5 euros follows every single order even for a beer 4+5=9 euros or even if you order icecubes the still charge you with 5 euros.
When we ordered lasagna in the room we faced a charge of 19+5=24 euros per portion but the most ridiculous point was that the piece was premade and defrost product and part of the piece was still frozen. We reccommend the hotel managment- which makes it more fair the customers- to inform that they we use frozen pre-made meal.
As last point of our comments we could mention the average quality breakfast which been served for 18 euros per person. The sausages were quite tasteless , mushrooms were over cooked and the variety of cold meat were poor as well as the quility -especially of smoked ham.
We strongly beleive that this hotel can be easily impove the above mentioned points and win more satisfied customers in the future. At the moment we are quite concerned either about "re-booking" again or recomment it to friends and family.
As very strong positive points we could mention the very good location, the spacious rooms and the friendly stuff.
2016年11月入住 2 晚
Fantastic hotel. Beautiful design, great amenities, very sleek and comfortable. Would definitely stay again! A bit out of the way, but close to three u-bahn lines and an easy walk to the train station.
2016年3月入住 5 晚
“Good experience and nice hotel”
Recommend! This is very superb hotel for us. Thank you.
2016年10月入住 1 晚
“Comfort, staff performance and easy accessibility ”
Comfort, staff performance and easy accessibility
2016年10月入住 2 晚
“Good location to the underground, helpful staff”
Family trip, hotel was a good fit for our small family