location, attentive and friendly staff, decent room
Have been staying here for 1 night only on a private trip to Berlin. The hotel is really central located, walking distance to KaDeWe shopping centre; to the Zoo and Central Station as well as Kurfuerstendamm and all the other known places when this part of the town was the centre of life in Berlin. Since I was driving i used the car park at the hotel, otherwise it would be almost impossible to find a car park in this crowded city; its about Euro 19 per ay car park charges (which usually here in Asia is free if you stay in the hotel). The city also chafes a kind of 'towel' fee (Euro 5) if you are not travelling on business.
Anyhow, the room was big enough with a comfortable big bed, the sleeping quality was perfect, even the central location with all the traffic was shut out by the well designed noise absorbing windows.
Check-in as well as check-out has been fast and easy, the staff at the reception was helpful, attentive, friendly and well trained in speaking English. The amenities in room and bath room were sufficient, actually there was nothing missing, except slippers, but a call to house keeping settled this minor problem also.
The breakfast was superb, huge international spread and warm and friendly staff here as well.
Overall it has been a satisfactory stay in Berlin.
2013年8月入住 3 晚
Friendly, clean, quiet
Perfectly located for shopping, visiting nice restaurants, museums etc
2013年5月入住 1 晚
Excellent location, good room, friendly staff
2012年11月入住 5 晚
“Excellent hotel, perfect location”
Everything of high quality, from lobby service to toilet standard
We were seeking a min 4 star hotel at a convenient location. Crown Plaza met our expectations with a good margin.
Detail example: We have never seen individual textile towels in a lobby toilet before, here it was.
A hotel we will stay in at our next Berlin visit.
2012年10月入住 1 晚
“Convenient hotel in the center.”
rooms are clean and okay
Stay was just one night. Will go there next time again.
2012年4月入住 3 晚
“Excellent hotel well located.”
Staff were very attentive
We enjoyed our stay in this well above average hotel
2012年4月入住 1 晚
“It's really great location, but old room”
Walking distance to shopping center
This hotel is old but and a little dusty. However I enjoyed the location very much. I can walk to the shopping street within 5 mins.
2012年2月入住 1 晚
“Old but good hotel smack in the middle of Berlin”
location, tv package
The Hotel is pretty old but the amenities are still decent enough. Not exceptional but fine enough.
2011年6月入住 7 晚
“location great but medicre in some respects”
no one at crowne plaza door to help with luggage
check in was efficient
when i arrived at room found that mattress was so soft
and having chronic back problems asked for a firmer bed.
from reception a distinct no.
asked to speak to manager......got a response that they
could provide a board to slide under mattress....but had no singles available
after some wrangling i was moved to a double room with
the adjusted board in place.
bed was just manageable
rooms were spotless and efficiently cleaned
there is no concierge information service available
i have usually found crowne plaza hotels to be ok
this one is impersonal/detatched and not the least bit interested in its guests.
the restaurant food in the evening is boring as are all the public spaces
2011年1月入住 3 晚
“Hotel with an excellent location”
Location, very good breakfast
we enjoyed our stay in this hotel. very friendly staff, clean rooms and an excellent breakfast. the location is very central for sight-seeing and shopping.