激讚 8.3
來自1734份評價

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激讚



來自1734份評價
  • 清潔度 8.2
  • 設施 7.7
  • 位置 8.7
  • 客房舒適度 8.3
  • 服務質素 8.6
  • 性價比 8.5
  • 餐飲 7.6
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來自馬來西亞的 Chun
夫婦/情侶旅客
高級房
2014年7月入住 3 晚
Wonderful stay!
Really enjoyed the stay at Thaison Palace Hotel, very good room, best service and amazing helpful staff
Could not be better, with so cheap price and got super service, super clean room, good breakfast and good location. Joe Van , Jack, Catherin and Boss Kenny were Superb. We booked Halong Bay and Hanoi city tour through Mr. Joe and excellent too.
2014年7月31日評價
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來自菲律賓的 Irmina
夫婦/情侶旅客
高級房
2014年7月入住 4 晚
Thaison hotel a truly palace in hanoi!
Good location, excellent service, very accommodating staff and of course very clean rooms!
My stay in hanoi was the bestest, funniest, and craziest trip i ever had! We had a great time staying in thaison from the staff were all good and very accommodating, the rooms are very clean, the food were great, the location is definitely a good choice and we are treated like a king and queen! I highly recommend this hotel to all tourist who wants to visit hanoi! Excellent service! Thaison palace hotel a truly palace in hanoi! Keep it up! Cheers!
2014年7月29日評價
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來自澳洲的 gavin
單行旅客
高級房
2014年7月入住 3 晚
man from down under
staff close to lake and markets, shops and food
The managers one should me called Atlas and the other Thor if he couldn't move the world the other would strike like greased lighting not to forget the professional and courtis staff the knowledge of the area and trips to hanlong bay also sapa. I heard other people say to me the staff seemed a little busy trying to sell them tours but please believe me they have the local knowledge and will do their up most to help you enjoy your stay at this hotel. The staff can also be your tour guide if they are not working. Anyway off for a beer or 3 cheers gav.
2014年7月29日評價
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來自新加坡的 Joshua
團隊旅客
高級房
2014年6月入住 1 晚
Fantastic, friendly and dynamic staff
Friendly and Helpful Staff, Value for money and clean rooms
My friends and I are so impressed with the friendliness of the staff of this quality hotel. Joe, Catherine and Richie made our stay memorable and comfortable. Want to particularly thank Joe for giving me a ride to Hanoi Soul Cafe when I realized my wallet is stolen there. Even though me and my friends stayed only for a night to leave for Lao Cai the next day, Joe was so sweet to offer us a room to rest until our departure for the overnight train ride to Lao Cai.. As if it's not enough, he also offered us to use the hotel's bathroom to refresh ourselves upon retuning from Sapa, as our train arrived at 5.30am in the morning and didn't need to be at airport till 11.30am. The hotel is clean, well kept, cosy and comfortable, i strongly recommend anyone to stay at this place for their amazing and friendly service. I would give a 10/10 for my experience in to hotel. Stayed June 2014, travelled with friends
2014年7月29日評價
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來自瑞典的 Lisa
夫婦/情侶旅客
高級房
2014年7月入住 2 晚
Best location and best service
Staff, location, breakfast and good tours arrangement
We are confident to recommend Thaison Palace Hotel to all travelers who will visit Hanoi. Everything is perfect and this hotel is one of the best hotel in Hanoi. Thank you Kenny, Jack and Joe... for all your kind support during my stay at your hotel and we highly recommend travelers to book tour via this hotel too.
2014年7月26日評價
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來自英國的 Sheena
帶大齡兒童的家庭旅客
高級房
2014年7月入住 5 晚
Superb hotel with amazing staff
The staff were very welcoming and friendly. Katherine, one of the receptions always had a smile on her face and had a great sense of humour. Jack who works in the hotel was great in organise trips
We had a lovely stay. A small but very friendly hotel. Great members of staff who would do anything for you. This is definitely a place worth staying at
2014年7月26日評價
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來自汶莱的 Angus
單行旅客
高級房
2014年7月入住 3 晚
Superb
Helpful, decisive, cheap
Staff are polite given the circumstances. Friendly in a manner where jokes/humor are conversed in a polite manner. Staffs are capable of speaking fluent English which are helpful for tourist. As they can be your guidance or translator. Great stay, will definitely revisit for the sake of it.
2014年7月25日評價
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來自澳洲的 noel
夫婦/情侶旅客
豪華房
2014年7月入住 2 晚
Disapointing
Staff went we left .And saying goodby
Air con not working .complementary products non excistant .shower recess was a time capsul.water temp hard to control
2014年7月24日評價
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來自新加坡的 WenJie
單行旅客
高級房
2014年7月入住 1 晚
Quality Stay, Quality Service
Service,Staff Friendliness, Value for Money
Checking-in on the first day to Thaison Palace hotel was a breeze and I was welcomed by very warm and friendly staff. Felt like home although I was miles away. Without having any plans when I first arrived, the staff initated helping in the planning of itinerary for the rest of the days here which definitely has solved the many problems that a traveller would get (i.e planning for trip/moving around in a country when language is a problem for people who do not know the country's language.) Everything was ease and it felt much like family rather than being in a foreign place. In Conlusion, all was great during my stay in Thaison Palace Hotel. Highly Recommended.
2014年7月23日評價
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來自澳洲的 stephen
夫婦/情侶旅客
高級房
2014年6月入住 3 晚
Wonderful Thaison Palace
nicest staff and beautiful and clean rooms.
Having never been to Hanoi, I had only Agoda to help me find a good place. Once arriving the city center, I began to wonder where I should stay. We arrived Thaison Palace after checking the Agoda. Then we learned how lucky for us to walk into this hotel! The hotel offered us a beautiful room with excellent quality amenities, from great tea and bath products to giant, plush bath towels. And the staff could not be better - friendly, helpful all the time. The manager Joe was super funny and he did his best job in arranging tours for us to Halong bay and Sapa. Thanks to hotel team, we had great 1st experience in Vietnam
2014年7月23日評價
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