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優秀 8.3
來自1724份評價

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優秀



來自1724份評價
  • 酒店衛生及舒適度 8.2
  • 設施 7.8
  • 位置 8.7
  • 客房舒適度 8.3
  • 服務 8.6
  • 性價比 8.5
  • 餐飲 7.6

來自荷蘭的 Wouter K.
團隊旅客
2014年7月入住 2 晚
okay hotel, great staff except for one
Catherine, the hostess of the hotel. Fine location in the old district. Good airconditioning.
We were picked up by the hotel's shuttle service from the airport. However, they charged us more than the price we agreed upon beforehand. When we arrived at the hotel after a tiring journey, the host who calls himself 'jack' was very pushy on selling us a trip to ha long bay, within the first minutes of arriving. We had already booked a trip, and Jack insisted that ours would only serve tiny pieces of tofu during lunch, and that sometimes people would have to stand during the bus ride. None of this was true, our trip was excellent. Jack is a very sleazy manipulative person. The rest of the staff was great, especially catharyn. They also made a mistake which caused us having only one room instead of two, the issue was not resolved properly.
2014年8月7日評價

來自澳洲的 Linda B.
夫婦/情侶旅客
2014年7月入住 3 晚
Cosy hotel in good location
Staff, location, breakfast, service and
It was such a good experience to stay at Thaison Palace Hotel. Nice, clean and quiet. Such a friendly staff all the time and we really felt at home. Very relaxing, so when we go to Hanoi, we will stay there again for sure.
2014年8月6日評價

來自德國的 Benjamin F.
夫婦/情侶旅客
2014年8月入住 1 晚
Price is OK
Price
2014年8月5日評價

來自台灣的 YenHung C.
商務旅客
2014年7月入住 1 晚
Excellent service with good location.
1.Nice people 2.Near the tourist attraction 3.C/P is great.
2014年8月4日評價

來自新西蘭的 Deanna F.
夫婦/情侶旅客
2014年7月入住 6 晚
Amazing Staff
amazing staff, great breakfast, clean rooms
2014年8月4日評價

來自美國的 Kathleen R.
夫婦/情侶旅客
2014年7月入住 3 晚
Good location
Location, Joe and Jack
The pictures on the website do. to look like the lobby or the deluxe rooms at all. We were first given a deluxe room that was so small we couldn't open both suitcases plus shades wouldn't open on the windows, very dark. We were moved to a suite big room and it was like being in a different hotel. It is a 3 star and the employees are extremely helpful.
2014年8月1日評價

來自馬來西亞的 Chun W.
夫婦/情侶旅客
2014年7月入住 3 晚
Wonderful stay!
Really enjoyed the stay at Thaison Palace Hotel, very good room, best service and amazing helpful staff
Could not be better, with so cheap price and got super service, super clean room, good breakfast and good location. Joe Van , Jack, Catherin and Boss Kenny were Superb. We booked Halong Bay and Hanoi city tour through Mr. Joe and excellent too.
2014年7月31日評價

來自菲律賓的 Irmina E.
夫婦/情侶旅客
2014年7月入住 4 晚
Thaison hotel a truly palace in hanoi!
Good location, excellent service, very accommodating staff and of course very clean rooms!
My stay in hanoi was the bestest, funniest, and craziest trip i ever had! We had a great time staying in thaison from the staff were all good and very accommodating, the rooms are very clean, the food were great, the location is definitely a good choice and we are treated like a king and queen! I highly recommend this hotel to all tourist who wants to visit hanoi! Excellent service! Thaison palace hotel a truly palace in hanoi! Keep it up! Cheers!
2014年7月29日評價

來自澳洲的 gavin P.
單行旅客
2014年7月入住 3 晚
man from down under
staff close to lake and markets, shops and food
The managers one should me called Atlas and the other Thor if he couldn't move the world the other would strike like greased lighting not to forget the professional and courtis staff the knowledge of the area and trips to hanlong bay also sapa. I heard other people say to me the staff seemed a little busy trying to sell them tours but please believe me they have the local knowledge and will do their up most to help you enjoy your stay at this hotel. The staff can also be your tour guide if they are not working. Anyway off for a beer or 3 cheers gav.
2014年7月29日評價

來自新加坡的 Joshua S.
團隊旅客
2014年6月入住 1 晚
Fantastic, friendly and dynamic staff
Friendly and Helpful Staff, Value for money and clean rooms
My friends and I are so impressed with the friendliness of the staff of this quality hotel. Joe, Catherine and Richie made our stay memorable and comfortable. Want to particularly thank Joe for giving me a ride to Hanoi Soul Cafe when I realized my wallet is stolen there. Even though me and my friends stayed only for a night to leave for Lao Cai the next day, Joe was so sweet to offer us a room to rest until our departure for the overnight train ride to Lao Cai.. As if it's not enough, he also offered us to use the hotel's bathroom to refresh ourselves upon retuning from Sapa, as our train arrived at 5.30am in the morning and didn't need to be at airport till 11.30am. The hotel is clean, well kept, cosy and comfortable, i strongly recommend anyone to stay at this place for their amazing and friendly service. I would give a 10/10 for my experience in to hotel. Stayed June 2014, travelled with friends
2014年7月29日評價