優秀 8.3
來自1735份評價

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優秀



來自1735份評價
  • 清潔度 8.2
  • 設施 7.7
  • 位置 8.7
  • 客房舒適度 8.3
  • 服務質素 8.6
  • 性價比 8.5
  • 餐飲 7.6
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來自美國的 Roy
單行旅客
高級房
2014年8月入住 2 晚
Good value
staff, location, clean room
Excellent overall. Staff very helpful & friendly. Very good location within quick walk to shopping & restaurants. Allowed late checkout for late afternoon bus pickup at hotel.
2014年8月10日評價
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來自澳洲的 Michael
帶幼兒的家庭旅客
高級房
2014年7月入住 3 晚
Highly recommended
Customer Service, Food, Activity Recommendation
My stay at Thaison Palace Hotel was very good! It is highly recommended, friendly staff providing excellent service.
2014年8月10日評價
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來自越南的 Dan
夫婦/情侶旅客
高級房
2014年8月入住 2 晚
could not expect for more from a 3.5 star
Golden service and super staff
i was extremely impressive on this hotel service, had really good experience in Hanoi and everything is organized by this hotel in well order and very professional. We booked one super double and got free upgrade to family suite room which is really large and clean and comfortable... hotel' staff 's so friendly, and helpful gave me all recommendation on foods, drinks and they were willing to assist us like calling us taxi during our stay there. especially , i was really enjoy our trip to Ha long bay which was great and unforgettable. we are sure will be back one day coz there are many things we have missed on this trip , surely keep this hotel in memory for next holiday
2014年8月8日評價
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來自澳洲的 Sandra
夫婦/情侶旅客
豪華房
2014年7月入住 5 晚
Ideal for short stay
rooms, staff and location
Pleasant stay at this hotel for short stay in Hanoi and we found the room clean and the bed comfortable. The room was provided with a flat TV, hairdryer, desk, sofa, cattle with free tea and coffee and adequate space for clothes. The bathroom was very clean and modern but on the small side but I had no problems with this myself. Breakfast was included in the price which I thought was quite reasonable for the price I paid. Good central location with friendly staff.
2014年8月7日評價
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來自澳洲的 Alexandra
夫婦/情侶旅客
高級房
2014年7月入住 1 晚
Thaison Palace
Extremely helpful and friendly staff, amazing value for money, delicious breakfast food
We arrived at 4am and the staff were still there and greeted us kindly regardless of the hour, they helped is with our bags and smiled and were friendly the whole time. For a cheap place to stay, the rooms are beautiful and the breakfast is delicious. For what we paid we were extremely impressed and not expecting the service to be as good as it was!
2014年8月7日評價
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來自荷蘭的 Wouter
團隊旅客
高級房
2014年7月入住 2 晚
okay hotel, great staff except for one
Catherine, the hostess of the hotel. Fine location in the old district. Good airconditioning.
We were picked up by the hotel's shuttle service from the airport. However, they charged us more than the price we agreed upon beforehand. When we arrived at the hotel after a tiring journey, the host who calls himself 'jack' was very pushy on selling us a trip to ha long bay, within the first minutes of arriving. We had already booked a trip, and Jack insisted that ours would only serve tiny pieces of tofu during lunch, and that sometimes people would have to stand during the bus ride. None of this was true, our trip was excellent. Jack is a very sleazy manipulative person. The rest of the staff was great, especially catharyn. They also made a mistake which caused us having only one room instead of two, the issue was not resolved properly.
2014年8月7日評價
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來自澳洲的 Linda
夫婦/情侶旅客
城景豪華家庭房 - 可住4人
2014年7月入住 3 晚
Cosy hotel in good location
Staff, location, breakfast, service and
It was such a good experience to stay at Thaison Palace Hotel. Nice, clean and quiet. Such a friendly staff all the time and we really felt at home. Very relaxing, so when we go to Hanoi, we will stay there again for sure.
2014年8月6日評價
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來自德國的 Benjamin
夫婦/情侶旅客
高級房
2014年8月入住 1 晚
Price is OK
Price
2014年8月5日評價
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來自台灣的 YenHung
商務旅客
高級房
2014年7月入住 1 晚
Excellent service with good location.
1.Nice people 2.Near the tourist attraction 3.C/P is great.
2014年8月4日評價
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來自新西蘭的 Deanna
夫婦/情侶旅客
城景套房
2014年7月入住 6 晚
Amazing Staff
amazing staff, great breakfast, clean rooms
2014年8月4日評價
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