The staff are very friendly and lively especially Manager Joe. They know how to make guests welcome and feel at home. The location is good.
It was a pleasant stay. The staff were ready to provide help and guidance. Drinking water including hot water was freely available to guests. This is very helpful indeed as guests do not need to be carrying bottles of heavy water back to the hotel everyday.
城景豪華家庭房 - 可住4人
2014年10月入住 2 晚
“This hotel is fine for what you pay”
Staff!!! and location.
The staff of Thiason is just superb, especially 'handsome' will help you with anything; tours transport restaurants.....Location is convenient, close to the lake.
2014年11月入住 1 晚
“Wouldn't recommend, definitely will never be back”
good location, checking out, not going back
Upon first impression it seemed nice, then it turned into something travel stories are made of. One of the staff was probably drunk when we arrived. Later we learned you couldn't walk in or out the front door without being harassed with a tour option or another way for them to make a commission. Cold showers the first morning. Followed by a breakfast fit for cockroaches. Seriously, there were cockroaches hiding under plates. Not that the food tasted good anyways. They grow a lot of coffee in Vietnam, the hotel's was some of the worst i had in country. Bathroom was old, internet was really slow and hit or miss.
Good location, but this isn't a place where i'd recommend to anyone.
2014年3月入住 2 晚
Staff, staff, staff
The room was tiny, no window, and had to be aired out.
2014年11月入住 3 晚
“What more could you want?!”
Location, value for money and staff
Centrally located, we chose this hotel based on agoda recommendations and we weren't disappointed... So much so we came back for a night after our trip to Halong bay and Cat Ba island.
The hotel was neat, with big rooms and a very dedicated team - probably our favourite place since visiting south east Asia over the past 8 weeks. Big shout out to hotel staffs who were so inviting on our first night and upgraded us and sorted out a mix up with the laundry with very little time.
An amazing hotel and I'd be happy to recommend to anyone
2014年11月入住 2 晚
food, personal, wilingness
城景家庭套房 - 可住4人
2014年10月入住 1 晚
“Sweet little hotel surrounded by activity ”
location, structure, staff performance
Only stayed for one night, but our stay was enjoyable. The package included breakfast, so I am only able to rate the food / dining on that one meal - there is no in house room service. It's such a cute little place, lovely rooms which are furnished in a traditional Vietnamese style. It was in the centre of the Ancient Town part of Hanoi, near the lake, lots of restaurants and shops. The staff were wonderful. I would recommend this hotel and would stay here again.
2014年11月入住 2 晚
“Good value for money. Location is very centralized”
The staffs are very good. The room is quite comfortable and best value for money
2014年10月入住 1 晚
“no commend due to not stay”
location, cheap, helpful staff
no commend due to not stay
2014年10月入住 5 晚
“Family Hotel, A Must Stay!”
Friendly hotel staff, great location, good food
The staff are very helpful, making sure we were comfortable and relaxed. We arranged our tours through the hotel and there was no problem at all. Breakfast in the hotel was nice, with food replenished very frequently. The location is very near to Hoan Kiem Lake and the Night Market.