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優秀
8.3
來自1686份評價
酒店衛生及舒適度
8.2
設施
7.7
位置
8.7
客房舒適度
8.3
服務
8.6
性價比
8.5
餐飲
7.6

6 THanh T.
Vietnam
2015年1月30日
It s ok
Nothing to say
Really bad

8.7 HERMAN N.
Singapore
2015年1月19日
nice hotel with friendly staffs.
location, room and staff
Excellent!

7 Matthew D.
Australia
2015年1月31日
Excellent customer service and location
Customer service, location and breakfast
Small hotel in heart of Hanoi's Old Quarter. Excellent customer service. Initially I was not happy at all with my room, no windows and tiny bathroom with a shower that had no drain - the drain being in the corner of the bathroom. The room was located opposite the breakfast room and just below the kitchen area so, very loud and I didn't sleep well. I raised the issue with management and they immediately offered me a free upgrade to a much nicer room free of charge, which was great. The breakfast was good for a very small hotel with limited size.

2 Mai H.
Australia
2016年1月3日
Hotel not that clean as advertising
Be careful with booking your trip with the hotel. They charged extra money and really demand your decision on the day you checked in.

6.7 Petra G.
Australia
2015年1月23日
Thaison palace hotel
Super friendly staff, very helpful
It was a good room but there were a few issues with the booking via Agoda (and the hotel's understanding of a family room). It was sorted however, after a length of time. We did transfer to another hotel after 3 days there and they offered to transfer our luggage. Great we thought, yet when it arrived they attempted to bill us for the taxi to transport it. Had we have known this we would have taken it ourselves in the first place.

9.7 Lan N.
Vietnam
2015年1月15日
Great hotel
good staff, cozy room and convenient location
very comfortable, cozy and enjoyable

9.7 Lan N.
Vietnam
2015年1月14日
Very good hotel
staff, room and service
great

7.3 Natalie R.
Australia
2015年1月20日
amazing staff but the hotel.....
amazing staff, great breakfast and good location
The staff are amazing with special mention to Joe. The location is good-close to everything. The breakfast exceptional, but the hotel whilst it looks clean it feels grotty and the showers don't drain properly which leaves an odour. I can't put my finger on any one thing in particular it just feels unsanitary......

7.3 Natalie R.
Australia
2015年1月20日
wonderful staff average hotel
Staff, location and breakfast

9.3 Pipat R.
Thailand
2015年1月10日
Thaison palace hotel is Marvelous place!!
First,Room service is perfect and secondly all staffs are very friendly. The last best thing to do is hang around because it located in closely downtown and easy to travel.
it was my pleasure to told that I have a very great experience in Thaison Palace Hotel that made me feel relax and comfortable ;moreover, very easily to find local restaurant and interesting sightseeing places. I have met many people in this hotel which we make friends each other and changing own experience that such a wonderful trip ever I have had. We can travel around by wandering because many selling shops and restaurants are surround our hotel and more nightlife as well. So,that's why i should select Thaison Palace hotel once again when I have a journey in Vietnam in next time and take a suggestion to my friends and all travelers that you will be impressed with people and this country:)