激讚 8.3
來自1737份評價

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激讚



來自1737份評價
  • 清潔度 8.2
  • 設施 7.7
  • 位置 8.7
  • 客房舒適度 8.3
  • 服務質素 8.6
  • 性價比 8.5
  • 餐飲 7.6
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真實住客評價

來自韓國的 Juhyung
商務旅客
高級房
2015年7月入住 3 晚
Value for the money
price, elevator, friendly staffs
This old hotel is located on Hang Voi street away from the hustle and bustle old quarter. This hotel also has a sister hotel on Hang Thung. I was transferred to Crystal Hotel for the first night and returned to the hotel. My room was upgraded to the highest floor of the hotel when I returned but the top floor has no elevator. Thus I should work. Staffs are friendly.
2015年7月28日評價

來自澳洲的 George
單行旅客
高級房
2015年7月入住 3 晚
Good size rooms with clean & well maintained rooms
room size, bed size and services
Got upgraded on arrival which was great and a coffee on arrival which was nice. The room was excellent value for the price but the issue was the WIFI was always cutting out which was really frustrating to deal with as could never get rectified. The staff are very helpful and try hard to be helpful. Overall good stay
2015年7月21日評價

來自美國的 Melanie
單行旅客
高級房
2015年7月入住 1 晚
5 star service
Service, comfort, location
Lovely stay. Staff was amazing and attentive and I felt right at home the moment I walked in. The rooms are great and location is perfect. Highly recommended.
2015年7月15日評價

來自馬來西亞的 Vonica
帶大齡兒童的家庭旅客
高級房
2015年7月入住 3 晚
3 Star Hotel with 5 Star Service (Part 2)
1) Superb location 2) Remarkable Staffs 3) Yummy Food
It was our first visit to Hanoi and we were impressed by the hospitality of the hotel's staffs. Their friendliness and smiles said it all. Was greeted by Joe upon arrival at the hotel and followed by a nice cup of Iced Vietnamese Coffee. Joe then went on to show us the hotel's very own printed travelling map of Old Quarter and gave us some suggestions on what to do and where to go in Hanoi. We even took up the Half Day City Tour proposed by Joe and it was fantastic. Our private tour guide, Papaya, was friendly, speaks good English and knowledgeable. The Hotel's room is clean, comfortable and value for money. The buffet breakfast was fantastic and we enjoyed the different varieties of food. Thumbs up to the kitchen staff! All the other staffs namely Hien, Christine, Sophie, Huy, Lily were friendly, helpful and strive their very best to make us feel at home. Well done! The Hotel even packed breakfast for us to take away to the airport. You all made our stay in Hanoi a very memorable one and will definitely check into Thaison Palace Hotel when we next visit Hanoi. If you are looking for a place to stay in Hanoi, look no further as Thaison Palace Hotel is "the perfect place".
2015年7月10日評價

來自馬來西亞的 Vonica
帶大齡兒童的家庭旅客
高級房
2015年7月入住 3 晚
3 Star Hotel with 5 Star Service
1) Great Location - walking distance to major attractions 2) Exceptional Staffs - nothing is too difficult for them, went all out to make us feel at home
2015年7月7日評價

來自新加坡的 Tay
夫婦/情侶旅客
高級房
2015年6月入住 1 晚
bad experience
the manager is nice
we have a bad experience with the hotel, took us a long time to check in. Have to wait quite a while for the lift and its small. room given to us do not have water as tap is all faulty.
2015年6月25日評價

來自中國的 Sissi
單行旅客
豪華房
2015年6月入住 1 晚
Warmest Stay during my trip
friendly staff, big room, value for money
Thaison Palace is my first stop during the Vietnam trip. They arranged a very friendly driver to pick me up at the airport who help me exchange for local money & sim card. The hotel staff all spoke very fluent English and very professional. They even made traveling maps for their customers - very helpful. And the location is better than I expected - only 3 min walk to the big lake. I enjoyed walking along the river at the early morning watching the locals doing exercise. Very relaxing. The room arranged for me is huge, with two king-size bed inside. Definitely a bonus. When I fell ill the day to leave, all the staff try their best to help and look after me. They bought porridge, medicine and supplements outside and only charge me for 1 dollar! Unbelievable lucky to find this warm place in Hanoi.
2015年6月24日評價

來自美國的 Aubrey
單行旅客
高級房
2015年6月入住 1 晚
Lovely room, wonderful staff
The friendly & helpful staff, comfortable & quiet room, great location
The staff were so friendly and helpful. The room was clean, comfortable & quiet. Location is great, very close to Hoan Kiem lake. Good breakfast!
2015年6月23日評價

來自新加坡的 Gilbert
帶幼兒的家庭旅客
城景豪華家庭房 - 可住4人
2015年6月入住 6 晚
Thaison Palace Hotel
Friendly staff, good location, good food
I enjoyed my stay at Thaison Palace Hotel mainly because of the friendly and helpful staff. They never failed to ask me and my wife every day how we were and if we needed any help. Any queries we had or any request for assistance was met with very quick and helpful response. Location-wise, it was in the Old Quarter and yet not in the noisy, bustling part. The breakfast buffet was good but it was always the same selection - that was my only gripe. Overall, a thoroughly enjoyable stay!
2015年6月22日評價

來自韓國的 yoon
夫婦/情侶旅客
高級房
2015年6月入住 1 晚
Nice hotel
Good bed. Helpful staff. Price worth.
I want to recommend this hotel. Location and hotel staffs are very kind and helpful. Room is big enough for 2. Could see city view from 8th floor room. Better than the price.
2015年6月21日評價


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