河內2號寧靜酒店 (Hanoi Serenity Hotel 2)

17 Nguyen Van To Street, 老城區, 河內, 越南 - 顯示地圖

很好 8.0
來自775份評價

最新的酒店評價

按遊客類型進行篩選
很好



來自775份評價
  • 清潔度 8.1
  • 設施 7.1
  • 位置 8.0
  • 客房舒適度 8.2
  • 服務 8.4
  • 性價比 8.4
  • 餐飲 7.2
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來自菲律賓的 Sir
單行旅客
高級房
2014年11月入住 1 晚
good location, annoying hard selling
location
we were given free room upgrade to family suite. beds were hard. old toilet. once you arrive at the hotel, dont make the same mistake like we did. they will ask you if you have booked halong bay tour just inform them that you have made reservations, they will try to hard sell their tours to you and will keep you waiting in the lobby listening to their annoying hard sales talk!! took us 30-45 mins before we were able settle in our room, and this is when (out of frustration) we just agreed to book their damn tour. if in any case you find yourself in this situation, avoid booking their budget halong tour, their tour operator/partner was just awful.
2014年12月1日評價

來自英國的 Chris
單行旅客
高級房
2014年11月入住 1 晚
Hanoi Serenity Hotel 2
the staff were friendly
Booked 4 nights in the serenity 2, which was actually very pleasant (see first review). We asked reception about the public bus service to Halong Bay, but we were pushed into taking their tour bus. We pre-booked an additional night stay for our return from Halong Bay, before flying the next day. When we returned to Hanoi after Halong Bay, the bus didn't drop us back where it picked us up. I can only imagine the driver got fed up with drop offs and since we were last on the bus, were asked to walk 5 minutes to our hotel, after a long journey and heavy backpacks. We then went to check in but were told the water was 'broken' in our room. so we were taken to a cab to an alternative hotel in their chain.
2014年11月30日評價

來自台灣的 BOWEI
單行旅客
城景豪華房
2014年11月入住 2 晚
The room is not as good as expected
Location , friendly staffs
2014年11月28日評價

來自泰國的 Chotiwit
單行旅客
高級房
2014年11月入住 4 晚
taxi service
Room Breakfast facility
Overall is Good the room is good breakfast is good But the some staff suck my time 1 mineralwater in the room that i take. in the menu it cost 0.7$/1 but time to checkout in bill it cost 1.4$/1 but ok nevermind plan 2 a hotel taxi service is suck.. i'm booking taxihotel before checkout 1day , but in the morn date of check out ,i see he doesn't book taxi to me, he just call in that moment, i'm waiting mytime 15 min.
2014年11月26日評價

來自菲律賓的 Rachelle
帶大齡兒童的家庭旅客
高級房
2014年11月入住 2 晚
Great stay at Serenity Hotel
staff, cleanliness, value for money
It was great, very clean, the room was spacey, the staff were friendly. The only negative thing I could say was the communication, I don't get any response and confirmation when I tried to contact them via website and email for airport transfer and tour packages, I had to call them using ILD. BUt everything went okay anyway, they booked me for the transfer and day tours. Overall, our stay was great. I will definitely go back.
2014年11月21日評價

來自日本的 Kiyoshi
商務旅客
高級房
2014年10月入住 3 晚
The entrance of the old town
good location
Located the entrance of the old town. Not only the old town, you can walk almost every sightseeing place, including Ho Chi Minh Mouslem. you can catch taxis near the hotel. If you stay center of the old town, it is hard to find taxi(motorcycle taxi are plenty). So it is big pro for this hotel
2014年11月3日評價

來自美國的 Heather
團隊旅客
相連房
2014年10月入住 2 晚
Good Location, Disappointing Rooms
Staff, Location, Food
The staff was amazing and the location was great. The hotel was surprisingly quiet, in a less touristy neighborhood in the Old Quarter, but still very close to tourist attractions and shopping. The staff were amazing - extremely helpful and very friendly. Only complaint: our rooms were not up to par. We booked two attached rooms, and the pictures were very misleading. Our rooms were not attached! They were in the same hallway, but there was no small lounge/living room joining the two spaces. Luckily this was not a huge issue for us. Also, the rooms were a little gross. Walls were scuffed, floors were a little dirty, bathrooms were a little gross. It wasn't anything we couldn't deal with though. The bedding was cleaned, but the rooms aren't overly inviting. Also, our rooms were drastically different in size. The beds are very firm, so do not book if you need a soft mattress.
2014年11月2日評價

來自斯洛文尼亞的 Matej
夫婦/情侶旅客
高級房
2014年10月入住 4 晚
Superior, deluxe, queen = same same
Breakfast, helpfull staff, /
Hotel posted photos from different rooms to all rooms. Deluxe and queen rooms are decent, superior room is small and does not have a window. Lee was really helpful and nice. Rooms are well equipped but AC smells real bad so it's useless.
2014年10月26日評價

來自澳洲的 Jeffrey
夫婦/情侶旅客
大套房
2014年10月入住 2 晚
Hanoi
Staff, location,
The staff were very helpful and polite and nothing was to much trouble. The location was an easy walk to most things we wanted to see. If I was to fault anything it would be the shower needed the shower head in our room was broken and mould in the shower needed cleaning.the hotel was clean and in good condition for a budget accommodation Mattresses were very hard but this is a constant issue we found all over Vietnam.
2014年10月25日評價

來自澳洲的 Kellie
單行旅客
城景豪華房
2014年10月入住 2 晚
Don't ever book a room at this hotel!
Terrible actually. We were so glad to leave. Apart from the staff not having a clue, to the bathrooms all leaking profusely, the safety deposit boxes able to be removed from your closet, And the dank wet carpets in the hall. It really has nothing going for it.
2014年10月23日評價


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