查看酒店資料

卓越 9.2
來自746份評價

最新的酒店評價

按遊客類型進行篩選
卓越



來自746份評價
  • 酒店衛生及舒適度 9.4
  • 設施 8.5
  • 位置 9.5
  • 客房舒適度 9.3
  • 服務 9.4
  • 性價比 9.3
  • 餐飲 8.5
排序方式

來自泰國的 Pinrada P.
夫婦/情侶旅客
2016年1月入住 3 晚
Superb, staffs are extremely friendly and helpful. Recommend
Worth staying, good location, nice breakfast, clean and staffs are extremely friendly and helpful.
2016年4月1日評價

來自新加坡的 Jue C.
夫婦/情侶旅客
2016年3月入住 2 晚
Excellent location and service
Location, service, value for money
We had booked two nights stay with Meracus Hotel. On our first night, we arrived late at the hotel after our Sapa Express bus dropped us off a street away. The hotel is located near the Hoan Kiem lake. We had stayed in Hotel Meracus 2 during our previous trip to Hanoi and we were excited to experience Hotel Meracus on our second trip to Hanoi. Upon our arrival, we were informed that the previous guest occupying our room had not checked out as he was hospitalized due to food poisoning. As there were no other available rooms in the hotel, they arranged for us to spend the night at a neighbouring boutique hotel, HM Boutique Hotel, just a couple of steps away on the same street. We were disappointed but we were promised a free upgrade to the junior suite at Meracus Hotel for our second night. Next morning, Meracus Hotel called us promptly to inform us that our room was ready for check in whenever we were ready. We had breakfast at HM Boutique Hotel (which wasn't good) before moving over. On arrival, the hotel staff took time to explain the surrounding to us (including providing a map). There were rose petals laid out on our bed, as well as in the bathroom sink. The junior suite was spacious and we had a large balcony to ourselves. The hotel also provided a laptop for usage during our stay. However, it was quite useless as the internet connectivity was poor (wifi works better on the phone). Hot water for the shower takes some time to warm up. We had arranged airport transfer with the hotel for our return flight (400k vnd). As we had to leave the hotel very early in the morning, the hotel packed breakfast for us for our journey. Overall, we had a very pleasant experience during our stay in Hotel Meracus. Slightly wished that we didn't have to be moved to another hotel but the circumstances were unfortunate. For the price of the hotel, can't be complaining much. Service was excellent and will definitely recommend this hotel.
2016年3月29日評價

來自澳洲的 Leonie P.
夫婦/情侶旅客
2016年3月入住 2 晚
Beautiful room, terrace and friendly staff
The room was beautiful and the staff very accommodating and easy to converse.
2016年3月29日評價

來自澳洲的 Leonie P.
夫婦/情侶旅客
2016年3月入住 1 晚
Excellent room and service
The room was beautiful and the staff very accommodating and easy to converse.
2016年3月29日評價

來自澳洲的 Virginia R.
夫婦/情侶旅客
2016年3月入住 2 晚
A great place to stay all round
Staff, location a
2016年3月21日評價

來自泰國的 thanasit C.
夫婦/情侶旅客
2016年3月入住 1 晚
Nice staff and worm welcome
Superb, Excellent Services mind , Recommended
Very Good
2016年3月13日評價

來自英國的 Clifford A.
單行旅客
2016年2月入住 4 晚
Great staff, location, lovely rooms
The hotel is located a few minutes from Hoan Kiem Lake as well as the Old Quarter - the staff are very helpful, the rooms are lovely and the breakfast is very nice - I thoroughly recommend this hotel.
2016年3月7日評價

來自澳洲的 Ee-Lyn T.
夫婦/情侶旅客
2016年2月入住 5 晚
Amazing!
Exceptional customer service; Location; Breakfast
5 star quality hotel. We can't fault this hotel. Amazing.
2016年3月2日評價

來自新西蘭的 Jovy S.
團隊旅客
2016年2月入住 2 晚
Awesome
Staff are hospitable; good location; great infrastructure
Just right and different front other hotel . I would love to stay again in the future...
2016年2月21日評價

來自意大利的 Massimiliano G.
帶幼兒的家庭旅客
2016年1月入住 2 晚
Good location
Location is very good, close to the old quarter and just few minutes walk to the lake. I would improve service and choice for breakfast.
2016年1月31日評價