Very small room. "lake view" was from the small window in the corner of very small room.
Air conditioner broken, a temperature can't be set. Priced hotel.
2015年9月入住 1 晚
“Good hotel but bad experience”
good location, reasonable price
Overall it was good, excerpt the fact that they changed our room from city view to NO WINDOW without any notice and clear explanation, later on there are no refund or whatsoever from hotel side, plus, they don not have place for keep motorbike at night , which is quite inconvenience.
2015年9月入住 3 晚
“It very nice hotel with in the budget price i got.”
Rooms are very much clean. Walking distance from the lake or other tourist attractions.
It was very nice stay here and got a good deal from Agoda. Hotel staff was very much attentive and helpful specially front lady Zudith. She supported a lot even for arranging the taxy to make sure with the taxi driver due to language problem. They have upgraded my room from deluxe to junior suit with balcony. it is nice room if u are staying for more than two days with bath tub. I didn't had much food as I am an Indian vegetarian. so prefer to carry my own food. Bathroom was like a royal/ king size. Good point is hotel is the street which gives benefit for you to be in noise free atmosphere.
2015年8月入住 2 晚
staff, location, their tour service
I love their harong bay tour program(even though it was expensive than Shin Cafe, the cruse has A/C/ and lots of fan and good dining food
rood was kind of small and need fan
but staff members were the best in Hanoi!!!
2015年8月入住 3 晚
2015年8月入住 2 晚
“Good location,but staff not really have good smile”
Good sound proof
We stay there for 2 night, location is great and far from main steam so noise from traffic not really disturbing you. Surrounded by coffee shop.
2015年7月入住 1 晚
“It's ok. except the owner(old man at the reception”
Price, Food, Cleanliness
I have waited for a long time to check in,
as there were a group tourists checking in.
I had booked a room with bathroom,
but they gave me a different room.
Even they said that room is the best room(SUITE)
and they said they upgraded the room for me...
As I complained, they said they will prepare
another room with bathroom in 30mins.
I first looked at the room, but felt bad.
the room was really messy.
It would not be able to clean that room
in 30 mins. So, I just decided to stay
at the SUITE room which was very small, and no bathtub.
I even booked this hotel cause they offered a late check out.
but when I asked the manager about late check out,
he said he cannot accept that....
I finally show him the terms of my booking, and he said ok.
It was really really tired.
Except those bad experiences, overally the hotel was ok.
2015年8月入住 3 晚
“EXCELLENT VALUE IN HEART OF HANOI”
Location, staff service, room.
We have stayed here many times and always look forward to the friendly staff. The rooms are clean and very comfortable and the hotel is central to everything.
2015年6月入住 1 晚
“Walking distance to shopping area”
Nice facilities but average service
2015年8月入住 1 晚
“nice location hopte”
location, staff, clean room
near the lake, at night can walk many restaurant Vietnam style.
clean and buatiful room, but the room have little window little view.
staff is very nice.