優秀 8.5
來自595份評價

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優秀



來自595份評價
  • 清潔度 8.6
  • 設施 6.7
  • 位置 9.0
  • 客房舒適度 8.7
  • 服務質素 8.7
  • 性價比 8.5
  • 餐飲 7.5
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來自澳洲的 Malcolm
夫婦/情侶旅客
湖景/窗景高級雙人房
2014年12月入住 1 晚
Excellent location
location, price, helpfulness
Excellent hotel in just the right location for the best part of Hanoi. We enjoyed all things about this hotel, and the streets around it.
2015年1月7日評價
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來自澳洲的 Maryanne
單行旅客
湖景/窗景高級雙人房
2015年1月入住 2 晚
Description of facilites is deceptive.
Staff friendliness and professionalism
Description of facilities states spa, sauna etc available. Implies these are on site when they are in fact at another location in the city and they incur extra costs.This needs to be stated more clearly as I chose this hotel wanting to use their spa and sauna on site.
2015年1月5日評價
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來自泰國的 Sirinut
夫婦/情侶旅客
湖景/窗景高級雙人房
2014年12月入住 4 晚
Incorrect charge for mini bar items
location, cleanliness, quietness
The stay was alright but was surprised that our window/lake view room was not available on the first night we arrived. Subsquently when we enquired and was moved into a room with a window, it faced out into an internal courtyard and not lake view as advertised. As we moved from the first room to the second room, housekeeping said we took snack from the mini bar which we did not. It took a while for us to get the incorrect charge waived when checking out.
2015年1月1日評價
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來自新加坡的 GEE
團隊旅客
高級房(兩床)
2014年12月入住 2 晚
Excellent
Staff is very nice. Location is very good. Room condition is very nice especially I like the shower.
Excellent stay. Staff is very very friendly and helpful. The food for breakfast is great and the service is excellent. Will definitely come back again to the same hotel in my next trip and would recommend to my friends.
2015年1月1日評價
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來自新加坡的 Marc
夫婦/情侶旅客
高級房(兩床)
2014年12月入住 4 晚
Value for money with great location
Value, comfort, location
Pleasant experience. Hotel is very near Hoan Kiem Lake and the Old Quarter, with lots of amenities within walking distance. Bellboys are attentive and polite, but counter staff may come across as pushy especially when trying to upsell personal transport packages - these are better off bought from local service shops. Other than that, would highly recommend this hotel.
2014年12月30日評價
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來自新西蘭的 andrew
帶大齡兒童的家庭旅客
家庭套房 - 有陽台
2014年12月入住 3 晚
Family stay
Excellent position with helpful staff
Very enjoyable stay
2014年12月29日評價
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來自新加坡的 KELINE
帶大齡兒童的家庭旅客
套房 - 有陽台
2014年12月入住 2 晚
Walking distance to night market
Friendly, Helpful staff and keen to help
Comfortable and good friendly but breakfast is same food everyday
2014年12月25日評價
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來自馬來西亞的 Cheong
團隊旅客
高級房(兩床)
2014年12月入住 3 晚
Good value for money
Price, Cleanliness, service
Pleasant and enjoyable. It is also very conveniently located. Hotel is very clean. Big and clean bathroom. Good service.
2014年12月17日評價
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來自印尼的 Tony
夫婦/情侶旅客
湖景/窗景高級雙人房
2014年12月入住 2 晚
Should be a list in each room for free/charge item
Location, food, clean
Good
2014年12月17日評價
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來自越南的 Linh
夫婦/情侶旅客
湖景/窗景高級雙人房
2014年11月入住 4 晚
Overall good
location
Location is the best.You are close to everything. 2 mins to Hoan Kiem Lake, 5 to max 10 mins to Ta Hien where you can sit and drink Bia Hoi & enjoy the street vendor feeling. Breakfast is ok but needs improvements.
2014年12月14日評價
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